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The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Overall 9,1 Excellent
Based on 1 105 reviews
All reviews
- All reviews
Excellent
10,0
Pros: We really enjoyed staying in your hotel, you had a best breakfast and your staff were professional. I would like to ask something more should be added to your hotel facilities is a parking lot or at the minimum own a parking space in front of hotel for your guests for loading and unloading. Good luck and best wishes Farhad
Excellent
9,7
Pros: Everythin very good! Clealiness, services and staff!
Excellent
8,8
Pros: Excellent location Friendly staff
Excellent
10,0
Pros: Location is excellent. Also bars in the hotel are amazing - the terrace is such a nice place for drinks in the evenings. The cocktail bar is also really cool. I stayed at the hotel twice already and will definitely come back when I return to Madrid.
Details
Reviews
Overall 9,1 Excellent
Based on 1 105 reviews
Cleanliness
9,3
Comfort
9,1
Location
9,6
Services
8,9
Staff
9,3
Value for money
8,3
10,0 Excellent
Pros: We really enjoyed staying in your hotel, you had a best breakfast and your staff were professional. I would like to ask something more should be added to your hotel facilities is a parking lot or at the minimum own a parking space in front of hotel for your guests for loading and unloading. Good luck and best wishes Farhad
Cons: Everything
9,7 Excellent
Pros: Everythin very good! Clealiness, services and staff!
Cons:
8,8 Excellent
Pros: Excellent location Friendly staff
Cons: None
10,0 Excellent
Pros: Location is excellent. Also bars in the hotel are amazing - the terrace is such a nice place for drinks in the evenings. The cocktail bar is also really cool. I stayed at the hotel twice already and will definitely come back when I return to Madrid.
Cons:
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 10 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9,1 Excellent
Based on 827 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Yeh staff, cleanliness, room size & brilliant architecture & stylish interior. Will definitely return.
Excellent
9,2
Excellent
9,4
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Excellent
10,0
Pros: The mini bar in the room was free, the bed and pillows were excellent. The bathroom products were good quality. The rooms are soundproofed so absolutely perfect.
Excellent
10,0
Pros: We loved everything about this hotel. The staff, facilities and general ambiance were fantastic. The hotel was right in the centre of Madrid and we were able to walk everywhere. The glass bar serves really nice food and drinks and the rooftop bar was a great place to chill out in the afternoon.
Excellent
9,7
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Excellent
10,0
Pros: Rooftop and lobby bars are amazing
Design of the hotel was beautiful and extremely trendy
Okay
5,7
Pros: Location and cleanliness
Good
7,3
Good
6,7
Pros: the front off staf are really help us with a perfect way & the houes keeper are more than great,just need litel more in english
Okay
5,3
Pros: The hotel is very attractive, sleek and modern. The best feature is the location, just a short walk to Puerta Del Sol and tons of restaurants/tapas bars, and a pleasant walk to the Prado or the Palace Real. The desk staff were very helpful in identifying nearby restaurants and answering questions about Madrid. The bathroom amenities were outstanding, nice big towels and a great shower. Black out curtains and free internet were a big plus.
Excellent
8,0
Pros: Every thing was really excellent .. The staff were really friendly helpful , great guidance , with a big smile .. Very modern hotel , very clean and the location was really perfect ..
Okay
5,2
Pros: Location, the porter (very nice people) the restaurant
Good
6,4
Pros: Excellent Design. Great Location. Staff and Amenities.
Excellent
8,0
Pros: the service were very good +++ and very personalliti. and very near the center. the urban hotel desezin to my test.
Okay
5,6
Pros: Hotel decor, nice room, central location
Good
6,8
Pros: The room design and the location. Breakfast was also great.
Details
Reviews
Overall 9,1 Excellent
Based on 827 reviews
Cleanliness
9,3
Comfort
9,1
Location
9,6
Services
8,9
Staff
9,5
Value for money
8,3
10,0 Excellent
Pros: Yeh staff, cleanliness, room size & brilliant architecture & stylish interior. Will definitely return.
Cons: Nothing
9,2 Excellent
Pros:
Cons: Placing the buddha statue inside the room
9,4 Excellent
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Cons: The rooftop pool is subpar (tiny) and has woefully inadequate seating.
10,0 Excellent
Pros: The mini bar in the room was free, the bed and pillows were excellent. The bathroom products were good quality. The rooms are soundproofed so absolutely perfect.
Cons: Due to the position of the room it was rather dark.at
10,0 Excellent
Pros: We loved everything about this hotel. The staff, facilities and general ambiance were fantastic. The hotel was right in the centre of Madrid and we were able to walk everywhere. The glass bar serves really nice food and drinks and the rooftop bar was a great place to chill out in the afternoon.
Cons: The only thing we didn’t like was that the rooftop bar wasn’t open every day (closed Monday and Tuesday in winter - and only open 1pm-9pm Wednesday-Sunday)
9,7 Excellent
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Cons: The size of the gym and the pool!!
10,0 Excellent
Pros: Rooftop and lobby bars are amazing
Design of the hotel was beautiful and extremely trendy
Cons:
5,7 Okay
Pros: Location and cleanliness
Cons: all signs are in Spanish. the hotel is not designed for international visiters.
7,3 Good
Pros:
Cons: At EUR 22 plus per person, breakfast is too expensive. It is good, but out of proportion with what you get ...which ios a good breakfast.
6,7 Good
Pros: the front off staf are really help us with a perfect way & the houes keeper are more than great,just need litel more in english
Cons: some department need ,english for comunication
5,3 Okay
Pros: The hotel is very attractive, sleek and modern. The best feature is the location, just a short walk to Puerta Del Sol and tons of restaurants/tapas bars, and a pleasant walk to the Prado or the Palace Real. The desk staff were very helpful in identifying nearby restaurants and answering questions about Madrid. The bathroom amenities were outstanding, nice big towels and a great shower. Black out curtains and free internet were a big plus.
Cons: Urban is very attractive and the rooms spacious by European standards, but ours on Floor 1 was very noisy. Not sure about the upper floors, but we heard everyone in the hallway, all the early morning preparations and the popular bar at night. The beds may be to European tastes, but far too firm for us - just a mattress on a platform. The breakfast was inappropriately expensive (a smaller, more affordable option - coffee, juice and croissants, perhaps?). We also missed being able to utilize some of the common spaces, esp. the roof terrace, due to many private functions. The desk staff were great but others seemed more interested in chic than service. This hotel is best suited for (much) younger people and business travelers.
8,0 Excellent
Pros: Every thing was really excellent .. The staff were really friendly helpful , great guidance , with a big smile .. Very modern hotel , very clean and the location was really perfect ..
Cons: The breakfast was not included in the room rate not even an option when I did the booking so I can include it with the booking
5,2 Okay
Pros: Location, the porter (very nice people) the restaurant
Cons: There were no spa, in a 5* that´s not on.....
6,4 Good
Pros: Excellent Design. Great Location. Staff and Amenities.
Cons: The bed wasn't very comfortable...and the sheets were like sand paper.
8,0 Excellent
Pros: the service were very good +++ and very personalliti. and very near the center. the urban hotel desezin to my test.
Cons: no.
5,6 Okay
Pros: Hotel decor, nice room, central location
Cons: No window to the outside from the room
6,8 Good
Pros: The room design and the location. Breakfast was also great.
Cons: The staff could be more attentive sometimes. When checking in we had to wait 5 minutes while 3 employees tried to find a restaurant for an other guest on the map. This is bad priority.
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 10 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at 7 Islas Hotel, you'll be centrally located in Madrid, steps from Gran Via Street and within a 10-minute walk of Puerta del Sol. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Overall 9,0 Excellent
Based on 3 060 reviews
All reviews
- All reviews
Good
7,3
Pros: Location is amazing. Almost major turisty places are within walking distance.
Good
7,0
Pros: Hotel was very clean, trendy and located in centre of all the action.
Excellent
9,0
Pros: Stylish, well located, friendly helpful staff.
Excellent
10,0
Pros: Great location. 5min walk from metro. Good professional staff. Nice big storage bins for leaving baggage. Very clean room. Plenty of hot water in bathroom.
Excellent
8,2
Pros: Shower was great, towels big and soft, nice toiletries, beds were comfortable enough
Excellent
9,2
Pros: Excellent breakfast. Comfy.
Excellent
8,0
Pros: Staff and location
Excellent
9,2
Pros: Stayed over a weekend. Very noisy right through the night until about 7am, from the street below. Other than that can’t fault the hotel, great location for the Grand Via and surrounding shops.
Excellent
9,0
Pros: Breakfast was my usual go to at home: fruit salad, croissant, freshly squeezed OJ and a croissant . They had more options, just not my taste.
Good
6,7
Pros: Hotellet ligger meget centralt, men uden trafikstøj. Værelserne er store og komfortable. Morgenbuffeten er rigtig god.
Good
7,7
Pros: Very comfortable and nice hotel situated in 1 min from Gran via. Easy walking distance to tourist sites, shops and restaurants including fast food. Rooms are clean, large and convenient. Great breakfast.
Good
6,0
Pros: Great location; large rooms and spacious bathrooms; safe available in the room. Perfect for a short city break. Good value for money and willl definitely return when next in Madrid.
Good
6,3
Pros: Clean room for fair price. Hotel situated in the very heart of city.
Good
6,7
Pros: The room was beautiful and spacious and comfortable. Pleasant receptionist. Hotel is within easy reach of restaurants and shops, and is situated in a lovely area.
Excellent
8,0
Pros: Rooms very clean. Staff very helpful . Decor lovely. and excellent location.
Okay
5,6
Pros: Very good position close to the centre Free internet in the lobby
Excellent
8,0
Pros: The location was excellent! Just off of Grand Via which connects to all routes with buses and Metro. The staff was very nice and even though language was an issue (we don't speak Spanish) they tried their best to assist us. Free internet throughout the hotel. Best breakfast that we had on our entire stay in Spain was provided free with room!
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Cons: $self.cons
Good
6,8
Pros: staff very friendly and cleanliness of the room
Good
7,2
Pros: All the staff were very friendly and helpful
Details
Reviews
Overall 9,0 Excellent
Based on 3 060 reviews
Cleanliness
9,3
Comfort
9,1
Location
9,5
Services
8,8
Staff
9,0
Value for money
8,5
7,3 Good
Pros: Location is amazing. Almost major turisty places are within walking distance.
Cons:
7,0 Good
Pros: Hotel was very clean, trendy and located in centre of all the action.
Cons: front desk is so particular the booking is only for two persons and even 2 years old kid is considered third person and charged.
9,0 Excellent
Pros: Stylish, well located, friendly helpful staff.
Cons: No desk in the room.
10,0 Excellent
Pros: Great location. 5min walk from metro. Good professional staff. Nice big storage bins for leaving baggage. Very clean room. Plenty of hot water in bathroom.
Cons: Could hear people in hallways but that is very common in Europe.
8,2 Excellent
Pros: Shower was great, towels big and soft, nice toiletries, beds were comfortable enough
Cons: Friend's rollaway bed broke the first night but was replaced the second night. Wifi is not very strong and need to keep entering a 16 digit code. Fairly noisy outside late into the night on the weekends.
9,2 Excellent
Pros: Excellent breakfast. Comfy.
Cons: Pricewise a little high.
8,0 Excellent
Pros: Staff and location
Cons: We were initially placed in a room that was adjoined to another room. We could therefore here all sorts of noise with the neighbouring room. Spoke to reception the next morning and they moved us to another room. Problem resolved and they apologised.
9,2 Excellent
Pros: Stayed over a weekend. Very noisy right through the night until about 7am, from the street below. Other than that can’t fault the hotel, great location for the Grand Via and surrounding shops.
Cons: Locality
9,0 Excellent
Pros: Breakfast was my usual go to at home: fruit salad, croissant, freshly squeezed OJ and a croissant . They had more options, just not my taste.
Cons: The “steampunk” decor was a bit too austere. More attention should be focused on furnishings that reflect a modern, edited, Luxe -light hotel.
6,7 Good
Pros: Hotellet ligger meget centralt, men uden trafikstøj. Værelserne er store og komfortable. Morgenbuffeten er rigtig god.
Cons:
7,7 Good
Pros: Very comfortable and nice hotel situated in 1 min from Gran via. Easy walking distance to tourist sites, shops and restaurants including fast food. Rooms are clean, large and convenient. Great breakfast.
Cons: The street seems strange but safety.
6,0 Good
Pros: Great location; large rooms and spacious bathrooms; safe available in the room. Perfect for a short city break. Good value for money and willl definitely return when next in Madrid.
Cons:
6,3 Good
Pros: Clean room for fair price. Hotel situated in the very heart of city.
Cons: Did not take breakfast as it was very expensive (15 Euro pp/pn), no great chose. Several breakfast opportunities in centre for only few euro's
6,7 Good
Pros: The room was beautiful and spacious and comfortable. Pleasant receptionist. Hotel is within easy reach of restaurants and shops, and is situated in a lovely area.
Cons: The fact that room was done only after we asked in the afternoon
8,0 Excellent
Pros: Rooms very clean. Staff very helpful . Decor lovely. and excellent location.
Cons: Written directions from the metro - i.e. which exit to take and which direction to go to hotel on arrival would be helpful on internet site.
5,6 Okay
Pros: Very good position close to the centre Free internet in the lobby
Cons: The street of the hotel wasn't very nice with in the evening some prostitutes in the aea
8,0 Excellent
Pros: The location was excellent! Just off of Grand Via which connects to all routes with buses and Metro. The staff was very nice and even though language was an issue (we don't speak Spanish) they tried their best to assist us. Free internet throughout the hotel. Best breakfast that we had on our entire stay in Spain was provided free with room!
6,8 Good
Pros: staff very friendly and cleanliness of the room
Cons: I would of like one speaking english tv channel
7,2 Good
Pros: All the staff were very friendly and helpful
Cons: No restaurant
With a stay at 7 Islas Hotel, you'll be centrally located in Madrid, steps from Gran Via Street and within a 10-minute walk of Puerta del Sol. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Iberostar Las Letras Gran Via, you'll be centrally located in Madrid, steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.
Overall 9,0 Excellent
Based on 735 reviews
All reviews
- All reviews
Excellent
9,0
Pros: The staff were very helpful, friendly and kind. Breakfasts were excellent, very enjoyable. Would return here if visiting Madrid again.
Good
6,5
Pros: Comfortable bed, quiet room
Excellent
9,3
Pros: Very accommodating staff, and wonderful location and rooftop bar!
Excellent
10,0
Pros: The location close to Gran Via and Sol metro were great. I walked practically everywhere from the hotel. Once I finally figured out that Google maps was a little confused about the where the hotel entrance was, I navigated easily to and from the hotel. I ate at the restaurant on premises twice and would recommend it. The buffet breakfast was also great, with a lot of options and plenty of fresh fruit. My original plan was to stay here only when I first arrived and still suffered from jet lag. Then, after two weeks traveling, I was returning to Madrid and staying in a more modest hotel. But, I had a problem with the hotel I chose for my final nights in Spain - broken pipes - and that hotel moved me to a place I didn't like the location of. After a quick assessment of my options, I moved back to Las Letras.
Excellent
8,3
Pros: Great location in middle of Madrid. Bed comfortable. Double glazing kept noise out
Excellent
9,2
Pros: Location is perfect!
Excellent
10,0
Pros: Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again.
Okay
5,1
Pros: Location, Design, Bar Staff, Bathrooms, Room Size
Good
6,0
Excellent
10,0
Pros: Great staff, great location. Will be back
Good
7,3
Pros: lovely style and comfort, great location.
Okay
5,3
Pros: The location was ideal. We took the option of DLs room which offered a jacuzzi and terrace however, the room was smaller than expected for the price.The use of poetry was personal and we liked the use of natural flooring to give a modern contemporary feel.
Good
7,0
Pros: The rooms were spacious and comfortable, especially when compared against other standard rooms typically found in European Hotels. Cool, more modern decor, in a romantically old but well-restored building.
Good
7,3
Pros: Apart from the obvious location, the feeling and the decoration of the room and the size of the bathroom were both great. It is a hotel with high standards.
Excellent
8,0
Pros: The desk personnel were very courteous, helpful and attentive. The rooms were comfortable and clean.
Good
6,4
Pros: Located right at the centre. Helpful staff. Nice room and bathroom.
Okay
4,8
Pros: The room was lovely and in a good central location.
Excellent
8,0
Pros: I loved staying in De Las Letras. The staff was wonderful. Ana was very helpful with her restaurant recommendations and she doing reservations for us. She also recommended a nice outlet stores and they picked us at the hotel and brought us back at no cost. The stay was wonderful.
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Cons: $self.cons
Okay
5,6
Pros: Staff was friendly, helpful and spoke English.
Excellent
8,0
Pros: The staff were very helpfull and the cleanliness of the hotel was excellent
Details
Reviews
Overall 9,0 Excellent
Based on 735 reviews
Cleanliness
9,2
Comfort
8,9
Location
9,7
Services
8,7
Staff
9,3
Value for money
8,1
9,0 Excellent
Pros: The staff were very helpful, friendly and kind. Breakfasts were excellent, very enjoyable. Would return here if visiting Madrid again.
Cons: The service in the restaurant at night can be slow, but I'm struggling to find anything I didn't like.
6,5 Good
Pros: Comfortable bed, quiet room
Cons: No help with bags, elevator not at ground level. Bathroom shabby.
9,3 Excellent
Pros: Very accommodating staff, and wonderful location and rooftop bar!
Cons: Waitstaff at rooftop bar weren't very friendly!
10,0 Excellent
Pros: The location close to Gran Via and Sol metro were great. I walked practically everywhere from the hotel. Once I finally figured out that Google maps was a little confused about the where the hotel entrance was, I navigated easily to and from the hotel. I ate at the restaurant on premises twice and would recommend it. The buffet breakfast was also great, with a lot of options and plenty of fresh fruit. My original plan was to stay here only when I first arrived and still suffered from jet lag. Then, after two weeks traveling, I was returning to Madrid and staying in a more modest hotel. But, I had a problem with the hotel I chose for my final nights in Spain - broken pipes - and that hotel moved me to a place I didn't like the location of. After a quick assessment of my options, I moved back to Las Letras.
Cons: The price is a little higher than I like to pay, but I think it was (almost) worth it.
8,3 Excellent
Pros: Great location in middle of Madrid. Bed comfortable. Double glazing kept noise out
Cons: Swimming pool was closed whilst we were there.
9,2 Excellent
Pros: Location is perfect!
Cons: The rooftop was not available. Under construction, so we could not use so that was a little bit disappointing.
10,0 Excellent
Pros: Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again.
Cons: Restaurant closed during middle of day. Rooftop lounge closed during my stay.
5,1 Okay
Pros: Location, Design, Bar Staff, Bathrooms, Room Size
Cons: Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.
6,0 Good
Pros:
Cons: Bed was very low
10,0 Excellent
Pros: Great staff, great location. Will be back
Cons:
7,3 Good
Pros: lovely style and comfort, great location.
Cons: no breakfast
5,3 Okay
Pros: The location was ideal. We took the option of DLs room which offered a jacuzzi and terrace however, the room was smaller than expected for the price.The use of poetry was personal and we liked the use of natural flooring to give a modern contemporary feel.
Cons: The reception area didnt do justice to the hotel.The breakfast was overpriced for what was offered.
7,0 Good
Pros: The rooms were spacious and comfortable, especially when compared against other standard rooms typically found in European Hotels. Cool, more modern decor, in a romantically old but well-restored building.
Cons: Lobby is small and off-putting as a first impression- makes you nervous the hotel won't be nice; when in reality the rooms and lounge are quite nice and fun!
7,3 Good
Pros: Apart from the obvious location, the feeling and the decoration of the room and the size of the bathroom were both great. It is a hotel with high standards.
Cons: The spa/fitness room was under refurbishment during our stay, so we couldn't use the facilities.
8,0 Excellent
Pros: The desk personnel were very courteous, helpful and attentive. The rooms were comfortable and clean.
Cons: The room we had was on Grand Via and it was exceedingly noisy all night.
6,4 Good
Pros: Located right at the centre. Helpful staff. Nice room and bathroom.
Cons: The main street is very noise, evening time especially; a better soundproof windows would be a great help.
4,8 Okay
Pros: The room was lovely and in a good central location.
Cons: The restaurant/bar area were badly run. The staff were not well trained and the services were chaotic, especially at breakfast. We also tried to eat an evening meal there as well, and waited an hour for a course. Then the food arrived barely cooked. Other guests made formal complaints to management but it didn't improve. The rest of the hotel was very good.
8,0 Excellent
Pros: I loved staying in De Las Letras. The staff was wonderful. Ana was very helpful with her restaurant recommendations and she doing reservations for us. She also recommended a nice outlet stores and they picked us at the hotel and brought us back at no cost. The stay was wonderful.
5,6 Okay
Pros: Staff was friendly, helpful and spoke English.
Cons: Website led us to believe there was an exercise room with sauna and hot tub. However these items were only available as part of various spa treatments for which one would have to pay.
8,0 Excellent
Pros: The staff were very helpfull and the cleanliness of the hotel was excellent
Cons: The lighting in the room could be a bit better but not a major problem
With a stay at Iberostar Las Letras Gran Via, you'll be centrally located in Madrid, steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
Airport shuttle
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Where to stay in Madrid?
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