Best Madrid hotels near Plaza de Oriente
In the artistic and cultural heart of Madrid, a short walk from some of the most important monuments in the city, such as the Royal Palace, the Teatro Real and the Almudena Cathedral, behind its magnificent façade the Gran Meliá Palacio de los Duques combines vintage splendour with a delicate contemporary sensibility. This fascinating palace, located on the site of what was the most important convent in Europe in the 13th century, the Convent of Santo Domingo, maintains the character and elegance of the original structure: the residence of the Dukes of Granada de Ega, and has a a beautiful and historically important garden. Elegant, exquisitely designed rooms that capture the moment and make it eternal. More than just a luxury hotel, the Gran Melia Palacio is a canvas that inspired a most extraordinary way of life. Located in the heart of the Spanish capital, a city with 73 museums, including the Prado, the Reina Sofía and the Thyssen Bornemisza, and home to such major works such as Picasso’s Guernica, The Second of May by Goya and Velázquez’s Meninas, the source of inspiration in the interior design of the hotel and driving element in all its rooms.
Overall 9,3 Excellent
Based on 1 806 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,6
Pros: Hotel was fabulous, staff very kind. Location was perfect.
Excellent
10,0
Pros: From the time we arrived until our departure we felt well cared for & enjoyed our stay.
Excellent
10,0
Pros: The hotel was great as well as the staff. The room included a breakfast buffet which was great for my family!
Excellent
9,6
Pros: Great hotel
Excellent
9,6
Pros: Great location. Excellent high standard hotel. Friendly staff. Roof top pool.
Excellent
10,0
Excellent
9,6
Pros: Nice hotel and professional friendly staff they have Thanks a lot really enjoyed it
Excellent
9,6
Pros: The staff make the stay. Always pleasant and helpful
Excellent
10,0
Pros: Luxury accommodation and great staff/facilities.
Poor
1,0
Details
Reviews
Overall 9,3 Excellent
Based on 1 806 reviews
Vibe
9,9
Location
9,8
Service
9,4
Amenities
9,3
Bar
8,6
Room
8,5
Breakfast
8,3
Food
8,2
Pool
6,6
Vibe
9,8
Location
9,7
Service
9,5
Amenities
9,2
Food
8,5
Breakfast
8,4
Room
8,1
Vibe
9,8
Location
9,8
Service
9,2
Amenities
9,1
Food
8,5
Breakfast
8,4
Comfort
8,3
Room
8,2
Value
6,0
9,6 Excellent
Pros: Hotel was fabulous, staff very kind. Location was perfect.
Cons: Our stay was short!
10,0 Excellent
Pros: From the time we arrived until our departure we felt well cared for & enjoyed our stay.
Cons:
10,0 Excellent
Pros: The hotel was great as well as the staff. The room included a breakfast buffet which was great for my family!
Cons:
9,6 Excellent
Pros: Great hotel
Cons: Nothing
9,6 Excellent
Pros: Great location. Excellent high standard hotel. Friendly staff. Roof top pool.
Cons: Room quite small
10,0 Excellent
Pros:
Cons: Nothing
9,6 Excellent
Pros: Nice hotel and professional friendly staff they have Thanks a lot really enjoyed it
Cons:
9,6 Excellent
Pros: The staff make the stay. Always pleasant and helpful
Cons: It is expensive but a great memory
10,0 Excellent
Pros: Luxury accommodation and great staff/facilities.
Cons: It was all as it should be
1,0 Poor
Pros:
Cons: The whole experience was terrible. It doesn't deserve its star rating. The rooms were shocking with a flood in the bathroom every morning as the shower was drainless! The decor was done in cheap plastic like a motel. The food was sub standard.
In the artistic and cultural heart of Madrid, a short walk from some of the most important monuments in the city, such as the Royal Palace, the Teatro Real and the Almudena Cathedral, behind its magnificent façade the Gran Meliá Palacio de los Duques combines vintage splendour with a delicate contemporary sensibility. This fascinating palace, located on the site of what was the most important convent in Europe in the 13th century, the Convent of Santo Domingo, maintains the character and elegance of the original structure: the residence of the Dukes of Granada de Ega, and has a a beautiful and historically important garden. Elegant, exquisitely designed rooms that capture the moment and make it eternal. More than just a luxury hotel, the Gran Melia Palacio is a canvas that inspired a most extraordinary way of life. Located in the heart of the Spanish capital, a city with 73 museums, including the Prado, the Reina Sofía and the Thyssen Bornemisza, and home to such major works such as Picasso’s Guernica, The Second of May by Goya and Velázquez’s Meninas, the source of inspiration in the interior design of the hotel and driving element in all its rooms.
With a stay at 7 Islas Hotel, you'll be centrally located in Madrid, steps from Gran Via Street and within a 10-minute walk of Puerta del Sol. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9,0 Excellent
Based on 4 215 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: The hotel has a really cool industrial look , with soft tones of color and materials. Super nice . Great location. Love all
Excellent
8,8
Pros: Location was brilliant, walked everywhere Very clean and minimalist feel
Excellent
9,6
Pros: Great location and modern boutique hotel
Good
7,0
Pros: Location is excellent Hotel had a nice feel Decor and look very modern
Excellent
10,0
Pros: Excellent hotel in an excellent location. Staff is very helpful and will cater to every need. The bar is recommended, with their great selection of cocktails and drinks.
Good
7,9
Pros: Good location, comfortable rooms, clean, modern, minimal and pretty interior.
Excellent
9,2
Pros: Cool decor industrial chic. No hovering staff but were available when needed. Fantastic attic room with huge bathroom and terrace. Loved the own brand craft beer and gin
Poor
1,0
Pros: Not a clean so a couple of cocoroaches Hotel also the beds were uncomfortable to hard beds also the bath old need renovations completly worth hotel I stay not recomended
Excellent
10,0
Pros: Great design and such a cool vibe. The staff were all amazing and our room was peaceful, stylish, and comfortable. We walked everywhere and we really enjoyed the Malasaña area.
Okay
5,0
Pros: Location. proximity to gran via and major sites.
Excellent
10,0
Pros: Spacious rooms and great location
Excellent
10,0
Pros: Nice, quiet room. Excellent staff. Tastefully designed property. Good, fairly priced breakfast buffet for Madrid (7.5€ if purchased at check-in, 9.5€ otherwise).
Details
Reviews
Overall 9,0 Excellent
Based on 4 215 reviews
Location
9,5
Cleanliness
9,3
Vibe
9,3
Bar
9,1
Service
8,8
Amenities
8,2
Room
8,1
Breakfast
6,8
WiFi
6,4
Wellness
1,7
Location
9,6
Cleanliness
9,5
Vibe
9,4
Service
8,6
Amenities
8,3
Room
7,7
Breakfast
6,7
Location
9,7
Vibe
9,3
Service
9,1
Amenities
8,6
Room
8,2
Breakfast
7,3
Location
9,6
Vibe
9,1
Service
9,0
Amenities
7,8
Room
7,7
Location
9,6
Service
8,7
Room
7,9
Breakfast
7,3
10,0 Excellent
Pros: The hotel has a really cool industrial look , with soft tones of color and materials. Super nice . Great location. Love all
Cons:
8,8 Excellent
Pros: Location was brilliant, walked everywhere Very clean and minimalist feel
Cons:
9,6 Excellent
Pros: Great location and modern boutique hotel
Cons:
7,0 Good
Pros: Location is excellent Hotel had a nice feel Decor and look very modern
Cons:
10,0 Excellent
Pros: Excellent hotel in an excellent location. Staff is very helpful and will cater to every need. The bar is recommended, with their great selection of cocktails and drinks.
Cons: Minor issue’ really. A water boiler for coffee or tea is provided, but the cord of the plug was too short to be able to plug it in in the room.
7,9 Good
Pros: Good location, comfortable rooms, clean, modern, minimal and pretty interior.
Cons: Room we were given had only a window facing the “backyard”, therefore the room was pretty dark.
9,2 Excellent
Pros: Cool decor industrial chic. No hovering staff but were available when needed. Fantastic attic room with huge bathroom and terrace. Loved the own brand craft beer and gin
Cons: Only one elevator but no delays experienced. This
1,0 Poor
Pros: Not a clean so a couple of cocoroaches Hotel also the beds were uncomfortable to hard beds also the bath old need renovations completly worth hotel I stay not recomended
Cons: My wife also hate this we move the second night to a better hotel lso chippest
10,0 Excellent
Pros: Great design and such a cool vibe. The staff were all amazing and our room was peaceful, stylish, and comfortable. We walked everywhere and we really enjoyed the Malasaña area.
Cons: Nothing
5,0 Okay
Pros: Location. proximity to gran via and major sites.
Cons: Poor lightening. Out of date.
10,0 Excellent
Pros: Spacious rooms and great location
Cons:
10,0 Excellent
Pros: Nice, quiet room. Excellent staff. Tastefully designed property. Good, fairly priced breakfast buffet for Madrid (7.5€ if purchased at check-in, 9.5€ otherwise).
Cons: Not really. Good central location but a somewhat challenging neighborhood as midnight approaches.
With a stay at 7 Islas Hotel, you'll be centrally located in Madrid, steps from Gran Via Street and within a 10-minute walk of Puerta del Sol. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Overall 9,0 Excellent
Based on 2 858 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Location. Comfortable beds.
Good
7,9
Excellent
9,7
Pros: Everythin very good! Clealiness, services and staff!
Excellent
10,0
Excellent
8,8
Pros: Location was perfect and staff very helpful.
Excellent
10,0
Pros: Beautiful hotel,location,staff...everything!
Excellent
9,6
Pros: Great staff and atmosphere and location.
Good
6,3
Pros: The price, location and the room space
Excellent
9,6
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Excellent
10,0
Pros: Great location. Lovely room. Roof top bar brilliant!
Excellent
9,2
Pros: The location, size of the room and cleanliness.
Details
Reviews
Overall 9,0 Excellent
Based on 2 858 reviews
Location
9,5
Service
8,9
WiFi
8,5
Room
8,0
Breakfast
6,8
Value
5,4
Location
9,6
Service
8,8
Room
7,4
Breakfast
6,9
Value
6,0
Location
9,5
Service
9,4
Room
8,5
Breakfast
7,3
Location
9,6
Service
9,0
Room
7,7
Location
9,6
Service
9,0
10,0 Excellent
Pros: Location. Comfortable beds.
Cons:
7,9 Good
Pros:
Cons: Doesn't have a pool, restaurant´s food and attention just regular
9,7 Excellent
Pros: Everythin very good! Clealiness, services and staff!
Cons:
10,0 Excellent
Pros:
Cons: Just location of parking
8,8 Excellent
Pros: Location was perfect and staff very helpful.
Cons:
10,0 Excellent
Pros: Beautiful hotel,location,staff...everything!
Cons:
9,6 Excellent
Pros: Great staff and atmosphere and location.
Cons: We would have like breakfast included for both mornings.
6,3 Good
Pros: The price, location and the room space
Cons: The below The facilities are few and small The breakfast price per person too much and The food wasn’t good only Little choices , I wish if they have more varieties and choices for the food and reduce the price Language barrier was big
9,6 Excellent
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Cons: Nothing negative at all
10,0 Excellent
Pros: Great location. Lovely room. Roof top bar brilliant!
Cons: Nothing!
9,2 Excellent
Pros: The location, size of the room and cleanliness.
Cons: It’s noisy outside
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Designed by Juan de Villanueva, NH Collection Madrid Palacio de Tepa is set in the building that served as a palace for Count Tepa. Today, the hotel provides the perfect location to access all of Madrid’s iconic sites. Prado, Reina Sofía and Thyssen museums are close by, as are the Royal Palace, Plaza Mayor and Puerta del Sol. For the gourmands, walk to some of Madrid’s most famous restaurants, such as Botín and Casa Lucio. The rooms at NH Collection Madrid Palacio de Tepa are spacious and let in a lot of natural light. Many enjoy fantastic views of historic Madrid. Connecting rooms are available and all rooms are equipped with free Wi-Fi. A gym and spa are available on-site. The hotel’s Guest Relations team will be delighted to assist you in purchasing tickets or making reservations during your stay. In the morning, delight in a fresh breakfast. A 7-minute walk away from the hotel, you will find La Terraza del Casino, a gourmet restaurant awarded two Michelin stars.
Overall 9,0 Excellent
Based on 2 016 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: The staff are amazing, the location is perfect for sightseeing and the hotel is superb. Nothing was too much trouble for the staff, they sent me a cake up to the room as it was my birthday and they even provided us with umbrellas when we had a shower of rain.
Excellent
9,6
Pros: They accomodated us in a room for persons with disabilities for my husband’s condition we appreciated very much. All the staff are very nice. Laura and Javier were especially helpful.
Excellent
10,0
Pros: Good Location - no need for a car if u stay in this hotel Wonderful staf
Excellent
10,0
Pros: Great hotel with high quality rooms and well trained staff. Very personal service throughout our stay and particularly good breakfast service with waiters serving you at your table. Excellent location for central Madrid.
Excellent
8,8
Pros: Very good location 1min next to bars and restaurants were you can eat even at 23 o clock.
Excellent
10,0
Pros: perfect hotel. excellent staff. great location. we were upgraded to a suite which was great
Excellent
10,0
Pros: Very convenient location. Very friendly and helpful staff.
Excellent
9,6
Pros: The location is super central and I love how lively the neighborhood is. We stayed in Madrid for 3 days and didn't need a taxi to get around at all. Everything is within a walking distance. The staff is very friendly and helpful. I love the window door and the cute balcony which faces the street side.
Excellent
8,8
Pros: Amazing location, very good service.
Excellent
9,6
Pros: great staff , great location and great food
Good
6,0
Pros: The location was excellent. The drink upon checkin is a nice touch. The staff were friendly. I extended one night and they let me stay in the same room at the same price
Good
6,0
Pros: Location is awesome
Details
Reviews
Overall 9,0 Excellent
Based on 2 016 reviews
Location
9,5
Service
9,4
Food
8,5
Breakfast
7,8
WiFi
7,6
Room
7,5
Bar
4,7
Value
4,4
Service
9,7
Location
9,7
Breakfast
8,3
Room
7,4
Comfort
7,1
Service
9,5
Location
9,4
Room
7,1
Breakfast
7,1
Value
4,5
Location
9,6
Service
9,5
Service
9,5
9,6 Excellent
Pros: The staff are amazing, the location is perfect for sightseeing and the hotel is superb. Nothing was too much trouble for the staff, they sent me a cake up to the room as it was my birthday and they even provided us with umbrellas when we had a shower of rain.
Cons: There wasn't anything that we didn't like.
9,6 Excellent
Pros: They accomodated us in a room for persons with disabilities for my husband’s condition we appreciated very much. All the staff are very nice. Laura and Javier were especially helpful.
Cons: The electrical outlet to charge US phones was not working properly. We used the european outlet with a changer.
10,0 Excellent
Pros: Good Location - no need for a car if u stay in this hotel Wonderful staf
Cons:
10,0 Excellent
Pros: Great hotel with high quality rooms and well trained staff. Very personal service throughout our stay and particularly good breakfast service with waiters serving you at your table. Excellent location for central Madrid.
Cons:
8,8 Excellent
Pros: Very good location 1min next to bars and restaurants were you can eat even at 23 o clock.
Cons: At the arrival towels smelled like fish but we asked for new ones and these were fine
10,0 Excellent
Pros: perfect hotel. excellent staff. great location. we were upgraded to a suite which was great
Cons: all good
10,0 Excellent
Pros: Very convenient location. Very friendly and helpful staff.
Cons: We booked two nights at this property. The room we got at first night was very different than the one showing on the picture. We sent email to hotel and following up to request a room matching the booking description in front desk. At the second night we got a room which was much better.
9,6 Excellent
Pros: The location is super central and I love how lively the neighborhood is. We stayed in Madrid for 3 days and didn't need a taxi to get around at all. Everything is within a walking distance. The staff is very friendly and helpful. I love the window door and the cute balcony which faces the street side.
Cons: The Deluxe Room is on the small side. There was some construction work going on next to the hotel during our stay which was slightly unpleasant but I can't blame the hotel for that.
8,8 Excellent
Pros: Amazing location, very good service.
Cons: A bit pricey but perhaps not unreasonable given the location.
9,6 Excellent
Pros: great staff , great location and great food
Cons: the curtains in the rooma have an opening at the top letting the light in during night for some people might be ok but i like it pitch black when i sleep
6,0 Good
Pros: The location was excellent. The drink upon checkin is a nice touch. The staff were friendly. I extended one night and they let me stay in the same room at the same price
Cons: Our room had electrical failures. The phone didn't work. The air conditioning didn't work well. It is controlled from a master room and not inside the room itself. It was not a bad experience but this is not even close to a five star hotel.
6,0 Good
Pros: Location is awesome
Cons: Definitely not a five star hotel. Air didn't work. There were electrical problems.
Designed by Juan de Villanueva, NH Collection Madrid Palacio de Tepa is set in the building that served as a palace for Count Tepa. Today, the hotel provides the perfect location to access all of Madrid’s iconic sites. Prado, Reina Sofía and Thyssen museums are close by, as are the Royal Palace, Plaza Mayor and Puerta del Sol. For the gourmands, walk to some of Madrid’s most famous restaurants, such as Botín and Casa Lucio. The rooms at NH Collection Madrid Palacio de Tepa are spacious and let in a lot of natural light. Many enjoy fantastic views of historic Madrid. Connecting rooms are available and all rooms are equipped with free Wi-Fi. A gym and spa are available on-site. The hotel’s Guest Relations team will be delighted to assist you in purchasing tickets or making reservations during your stay. In the morning, delight in a fresh breakfast. A 7-minute walk away from the hotel, you will find La Terraza del Casino, a gourmet restaurant awarded two Michelin stars.
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 8 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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Overall 9,0 Excellent
Based on 1 910 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,6
Pros: Everything was lovely location ,friendly staff , strong WiFi , delicious breakfast . I highly recommend this hotel in Madrid
Excellent
9,6
Pros: Elegant hotel , lovely & friendly staff, excellent wifi, nice location
Excellent
9,4
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Excellent
10,0
Pros: Staff, facilities, location, rooftop pool, cleanliness, design, friendliness.
Excellent
10,0
Pros: The hotel is very clean, the location is superb!
Excellent
9,2
Pros: The location is just perfect, the roof bar is fantastic, staff are incredibly polite and helpful
Excellent
9,6
Excellent
10,0
Pros: Location and friendly staff.
Excellent
9,2
Pros: Everything
Excellent
10,0
Pros: Extraordinary hotel, probably one of the best in Madrid right now. The decoration was perfect, the staff super attentive and the rooftop pool was very pleasant.
Excellent
10,0
Pros: The ambiance
Excellent
9,7
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Details
Reviews
Overall 9,0 Excellent
Based on 1 910 reviews
Location
9,5
Vibe
9,1
Service
8,9
Bar
8,7
Breakfast
8,2
Food
8,2
Amenities
7,9
Room
6,5
Value
5,0
Pool
4,3
Comfort
4,1
Wellness
1,3
Location
9,4
Vibe
8,6
Service
8,6
Breakfast
8,5
Food
8,1
Amenities
7,7
Room
6,8
Comfort
4,4
Pool
4,0
Location
9,6
Vibe
8,8
Service
8,7
Amenities
7,7
Room
5,3
Comfort
3,6
Location
9,6
9,6 Excellent
Pros: Everything was lovely location ,friendly staff , strong WiFi , delicious breakfast . I highly recommend this hotel in Madrid
Cons: Nothing
9,6 Excellent
Pros: Elegant hotel , lovely & friendly staff, excellent wifi, nice location
Cons: Nothing
9,4 Excellent
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Cons: The rooftop pool is subpar (tiny) and has woefully inadequate seating.
10,0 Excellent
Pros: Staff, facilities, location, rooftop pool, cleanliness, design, friendliness.
Cons: Nothing
10,0 Excellent
Pros: The hotel is very clean, the location is superb!
Cons:
9,2 Excellent
Pros: The location is just perfect, the roof bar is fantastic, staff are incredibly polite and helpful
Cons:
9,6 Excellent
Pros:
Cons: Everything was perfect. In the suite there is no place near the sink for parfumery
10,0 Excellent
Pros: Location and friendly staff.
Cons:
9,2 Excellent
Pros: Everything
Cons: The swimming pool opens at 11
10,0 Excellent
Pros: Extraordinary hotel, probably one of the best in Madrid right now. The decoration was perfect, the staff super attentive and the rooftop pool was very pleasant.
Cons: There is some construction in the streets surrounding the hotel, however this does not affect the hotel itself and there is no noise at night. In any case, if you are taking a car to the hotel check the roads that are cut off to avoid going in circles around Madrid city center.
10,0 Excellent
Pros: The ambiance
Cons: The room is a little small
9,7 Excellent
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Cons: The size of the gym and the pool!!
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 8 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Hotel Único Madrid - Small Luxury Hotels of the World, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 9 minutes by foot from U.S. Embassy. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Madrid? This hotel has 506 square feet (47 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
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Overall 9,0 Excellent
Based on 536 reviews
All reviews
- All reviews
- Couples
- Families
Okay
5,0
Pros: The location
Good
6,7
Pros: Position is great restaurant very good environment breakfast good but service not good enough.
Excellent
10,0
Pros: Great location , Great staff breakfast
Excellent
9,2
Pros: The location and the friendleness of the staff.
Excellent
9,6
Pros: Location. Clean
Excellent
9,2
Excellent
10,0
Pros: Check out staff extremely helpful
Excellent
10,0
Pros: The room was clean and very comfortable. Breakfasts at the garden were lovely. The staff were very attentive and professional.
Excellent
9,6
Pros: Amazing service from all the staff.
Excellent
9,6
Pros: Location anda profesionalismo of staff while check-in and out.
Details
Reviews
Overall 9,0 Excellent
Based on 536 reviews
Location
9,9
Breakfast
9,5
Service
9,1
Amenities
8,5
Food
7,6
Cleanliness
6,4
Room
4,8
Value
3,9
Comfort
3,5
Location
9,8
Service
9,3
Vibe
7,6
Room
4,4
Comfort
3,3
Service
9,2
5,0 Okay
Pros: The location
Cons: Honestly not a 5stars hotel at all. Everything was a disappointment.
6,7 Good
Pros: Position is great restaurant very good environment breakfast good but service not good enough.
Cons: My room has hot only a vasistas window that doesn’t work well as well. Not acceptor a five star hotel no open windows no terrace nothing. Service are ok but too expensive for the offer. Looks more a top restaurant with an hotel, than a hotel with a top restaurant.
10,0 Excellent
Pros: Great location , Great staff breakfast
Cons:
9,2 Excellent
Pros: The location and the friendleness of the staff.
Cons: Complication to get into the internet
9,6 Excellent
Pros: Location. Clean
Cons:
9,2 Excellent
Pros:
Cons: Reception clerk not professional
10,0 Excellent
Pros: Check out staff extremely helpful
Cons:
10,0 Excellent
Pros: The room was clean and very comfortable. Breakfasts at the garden were lovely. The staff were very attentive and professional.
Cons: In the middle of the night the lights and AC went off - I guess it was some electrical failure.
9,6 Excellent
Pros: Amazing service from all the staff.
Cons:
9,6 Excellent
Pros: Location anda profesionalismo of staff while check-in and out.
Cons: Unfortunately rooms with view and balcony aren’t very value for money, but understanding the location of the hotel
With a stay at Hotel Único Madrid - Small Luxury Hotels of the World, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 9 minutes by foot from U.S. Embassy. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Madrid? This hotel has 506 square feet (47 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8,9 Excellent
Based on 1 888 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10,0
Pros: Great location and well furnished
Excellent
10,0
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Excellent
10,0
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Excellent
10,0
Pros: Very good location Very good to stop very clean I would stay in it next time
Excellent
9,2
Pros: Great staff who helped us with a few things including printing boarding passes.
Excellent
10,0
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Excellent
9,2
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Excellent
10,0
Pros: Perfect staffs
Excellent
10,0
Pros: Great view and beautiful suite on the 5th floor
Excellent
10,0
Pros: Everything was perfect. One of the best hotel in Madrid.
Excellent
10,0
Pros: Great location, friendly stuff, nice and clean
Okay
5,4
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Details
Reviews
Overall 8,9 Excellent
Based on 1 888 reviews
Location
9,7
Service
9,3
Room
7,3
Breakfast
7,2
WiFi
5,6
Wellness
2,4
Location
9,7
Service
9,6
Breakfast
7,1
Room
7,0
Comfort
6,2
Location
9,6
Service
9,1
Breakfast
7,4
Room
7,0
Amenities
5,1
Room
6,8
10,0 Excellent
Pros: Great location and well furnished
Cons: Nothing
10,0 Excellent
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Cons: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
10,0 Excellent
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Cons: Having the pool at another hotel implied we had to go out of the building to get to it.
10,0 Excellent
Pros: Very good location Very good to stop very clean I would stay in it next time
Cons:
9,2 Excellent
Pros: Great staff who helped us with a few things including printing boarding passes.
Cons:
10,0 Excellent
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Cons:
9,2 Excellent
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Cons: rooms were VERY noisy. could hear everything btw the walls with our neighbors. Check-in registration process seemed a little like an antiquated process managing on a piece of paper rather than within an automated system.
10,0 Excellent
Pros: Perfect staffs
Cons: No balcony
10,0 Excellent
Pros: Great view and beautiful suite on the 5th floor
Cons:
10,0 Excellent
Pros: Everything was perfect. One of the best hotel in Madrid.
Cons: Nothing
10,0 Excellent
Pros: Great location, friendly stuff, nice and clean
Cons:
5,4 Okay
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Cons: Thy mention that they have pool while they don’t have
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at The Principal Madrid - Small Luxury Hotels of The World, you'll be centrally located in Madrid, steps from Gran Via Street and 5 minutes by foot from Paseo del Prado. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 1 399 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,6
Pros: Cleanness Staff Location
Excellent
10,0
Pros: Very nice building transformed into a very good hotel.Very god resturant with very good service.
Excellent
10,0
Pros: The hotel in itself is beautiful, great location with an amazing view.
Excellent
10,0
Pros: Everything was perfect. We had a wonderful stay at The Principal Madrid. Would definitely recommend it as the location is perfect, staff is amazing, extremely clean, and great for families
Excellent
10,0
Pros: Fantastic hotel in the perfect location. Right on the main drag and so close to many bars and restaurants. All of the attractions you’d want to see are within a 10 minute walk. The staff was so friendly and attentive, and the rooftop terrace bar is the perfect way to end the evenings. Hotel was beautiful, clean, and the rooms are gorgeous.
Excellent
9,6
Pros: great location, easy to walk to Museum, close to good tapas bars. Room had good amenities, loved the balcony looking at the Metropolis building. Excellent breakfast. Friendly helpful staff
Excellent
9,2
Pros: High quality hotel which is central to all the main attractions
Good
7,9
Pros: Location, cleanliness and friendly staff.
Excellent
10,0
Pros: Exquisite and stylish are the two words that conclude the hotel design. From the elegant entrance, tastefully furnished guest rooms, to the delightfully designed rooftop terrace, every corner of this hotel has been well thought out to create the best guest experience. The service was spotless, staff were knowledgeable and friendly. Upon arrival, we had issues finding the carpark and the concierge attended to us immediately. During our stay, I wanted to borrow the microwave to reheat some food, the staff not only helpfully agreed (this somewhat odd request!) but also brought it up in a gorgeous silver tray! Breakfast selection was excellent with both a choice of hot dish and a buffet that counted iberico ham among the selection! The serving staff made an effort to remember our coffee choice in the morning, which made us feel immensely at home. The location was perfect, right at the end of Gran Via, so it was quiet but central, with a view of the beautiful historical building of Sepblac. The key shopping areas and museums were only 10-15 walk away. The trendy restaurants of Chueca, as well as the Mercado de San Anton that was buzzing with locals in the evening, were also just a short walk from the back of the hotel. The room that we had was comfortable and compact. Given the hotel’s central location we were realistic about the average room size, but we were positively surprised by they made it all work within the space given, and how much they have modernised the interior while retaining the integrity of this historical building. There’s a cute little balcony where we could step out and bath in the early morning sun. The rooftop features two sections – one end offers a panoramic view of the city which is best viewed during sunset (we absolutely adored it!), the other end has a hidden bar featuring a leafy wall lined with chaise lounge where guests could bake in the sun at their leisure, or opt for a drink. There’s even an outdoor shower there!
Excellent
10,0
Pros: Luxury hotel with amazing views, excellent terrace and good staff. Just dial 7 and all your wishes comes true. Don't forget to enjoy breakfast in bed.
Details
Reviews
Overall 8,9 Excellent
Based on 1 399 reviews
Location
9,6
Cleanliness
9,1
Vibe
8,9
Service
8,8
Bar
8,3
Room
8,3
Amenities
8,2
Food
8,2
Breakfast
7,8
Value
5,4
Wellness
1,3
Location
9,4
Service
9,3
Amenities
8,4
Room
8,3
Breakfast
7,9
Location
9,6
Service
9,1
Amenities
8,3
Room
8,1
Location
9,6
Room
8,0
9,6 Excellent
Pros: Cleanness Staff Location
Cons: Unclear policy for children
10,0 Excellent
Pros: Very nice building transformed into a very good hotel.Very god resturant with very good service.
Cons: No
10,0 Excellent
Pros: The hotel in itself is beautiful, great location with an amazing view.
Cons:
10,0 Excellent
Pros: Everything was perfect. We had a wonderful stay at The Principal Madrid. Would definitely recommend it as the location is perfect, staff is amazing, extremely clean, and great for families
Cons:
10,0 Excellent
Pros: Fantastic hotel in the perfect location. Right on the main drag and so close to many bars and restaurants. All of the attractions you’d want to see are within a 10 minute walk. The staff was so friendly and attentive, and the rooftop terrace bar is the perfect way to end the evenings. Hotel was beautiful, clean, and the rooms are gorgeous.
Cons:
9,6 Excellent
Pros: great location, easy to walk to Museum, close to good tapas bars. Room had good amenities, loved the balcony looking at the Metropolis building. Excellent breakfast. Friendly helpful staff
Cons: it is pricey, but not out of order with the rest of Madrid.
9,2 Excellent
Pros: High quality hotel which is central to all the main attractions
Cons:
7,9 Good
Pros: Location, cleanliness and friendly staff.
Cons: Room is quite small and no views. Most of the staff are very friendly and helpful only some at the roof top bar I found was a bit rude and unfriendly
10,0 Excellent
Pros: Exquisite and stylish are the two words that conclude the hotel design. From the elegant entrance, tastefully furnished guest rooms, to the delightfully designed rooftop terrace, every corner of this hotel has been well thought out to create the best guest experience. The service was spotless, staff were knowledgeable and friendly. Upon arrival, we had issues finding the carpark and the concierge attended to us immediately. During our stay, I wanted to borrow the microwave to reheat some food, the staff not only helpfully agreed (this somewhat odd request!) but also brought it up in a gorgeous silver tray! Breakfast selection was excellent with both a choice of hot dish and a buffet that counted iberico ham among the selection! The serving staff made an effort to remember our coffee choice in the morning, which made us feel immensely at home. The location was perfect, right at the end of Gran Via, so it was quiet but central, with a view of the beautiful historical building of Sepblac. The key shopping areas and museums were only 10-15 walk away. The trendy restaurants of Chueca, as well as the Mercado de San Anton that was buzzing with locals in the evening, were also just a short walk from the back of the hotel. The room that we had was comfortable and compact. Given the hotel’s central location we were realistic about the average room size, but we were positively surprised by they made it all work within the space given, and how much they have modernised the interior while retaining the integrity of this historical building. There’s a cute little balcony where we could step out and bath in the early morning sun. The rooftop features two sections – one end offers a panoramic view of the city which is best viewed during sunset (we absolutely adored it!), the other end has a hidden bar featuring a leafy wall lined with chaise lounge where guests could bake in the sun at their leisure, or opt for a drink. There’s even an outdoor shower there!
Cons:
10,0 Excellent
Pros: Luxury hotel with amazing views, excellent terrace and good staff. Just dial 7 and all your wishes comes true. Don't forget to enjoy breakfast in bed.
Cons: Nothing
With a stay at The Principal Madrid - Small Luxury Hotels of The World, you'll be centrally located in Madrid, steps from Gran Via Street and 5 minutes by foot from Paseo del Prado. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8,9 Excellent
Based on 1 055 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: Great location, very clean and pretty
Good
6,6
Pros: Location, bellboy service,
Excellent
8,8
Excellent
10,0
Pros: Everything!
Okay
4,8
Excellent
8,0
Pros: Great location and spacious room
Okay
5,4
Pros: only location
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: We loved staying in this hotel. It was highly recommended to us by a colleague in Madrid and we enjoyed every minute of our stay. The staff were incredibly helpful and friendly and our room was beautiful.
Excellent
10,0
Pros: Service was excellent, room was above our expectation and facilities were amazing. They have great attention de detail. Location is the best in Madrid!
Excellent
10,0
Pros: The view is fantastic! There’s a outdoors bar in-front of Alcala’s door. Staff is very friendly and rooms are bigger than in other hotel we stayed.
Details
Reviews
Overall 8,9 Excellent
Based on 1 055 reviews
Bar
10,0
Location
9,7
Service
9,2
Breakfast
7,8
Room
7,6
Wellness
6,0
Cleanliness
5,7
Amenities
5,0
Value
5,0
WiFi
3,2
Location
9,8
Service
9,5
Comfort
8,2
Room
7,2
Location
9,6
Service
9,3
Breakfast
8,0
Room
7,2
10,0 Excellent
Pros: Great location, very clean and pretty
Cons:
6,6 Good
Pros: Location, bellboy service,
Cons: Expensive, old rooms, poor service, low water pressure of the shower, not worth the money..
8,8 Excellent
Pros:
Cons: A very tiny gym with minimal equipment. No Iron in room.
10,0 Excellent
Pros: Everything!
Cons:
4,8 Okay
Pros:
Cons: At 5:40 in the morning intruders entered our room as we slept. They entered with flashlights through a side door and only left when we began screaming. It was a terrible experience. The hotel's reception seemed very surprised but did nothing to reassure us that we were safe there.
8,0 Excellent
Pros: Great location and spacious room
Cons: It’s more of a 4 star...coffee maker in room was instant coffee? Should be an Nespresso to be a five star.
5,4 Okay
Pros: only location
Cons: staff they are very nice but they speak very poor english. room don’t have any view just looking at other walls . this price you can stay better hotel in Madrid. Next time i will not choose this hotel for sure
10,0 Excellent
Pros: Everything
Cons: Nothing
10,0 Excellent
Pros: We loved staying in this hotel. It was highly recommended to us by a colleague in Madrid and we enjoyed every minute of our stay. The staff were incredibly helpful and friendly and our room was beautiful.
Cons:
10,0 Excellent
Pros: Service was excellent, room was above our expectation and facilities were amazing. They have great attention de detail. Location is the best in Madrid!
Cons:
10,0 Excellent
Pros: The view is fantastic! There’s a outdoors bar in-front of Alcala’s door. Staff is very friendly and rooms are bigger than in other hotel we stayed.
Cons: When we arrived to the Hotel, there was a couple of women’s in the street, in front of main entrance, who told us they wanted to read our hands (like for good luck or destiny) we told them no thanks but they insisted and took 20 dlls from us, literally they took the money, we felt robbed. They shouldn’t treat visitors like that.
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Vincci Soho in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Plaza de Santa Ana. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8,8 Excellent
Based on 7 129 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: The atmosphere is wonderful. The rooms are very nice and the employees are very helpful. Really enjoyed staying here.
Excellent
8,8
Pros: - Excellent location - Spacious room with very comfortable mattress - Spacious bathroom - We were able to early check-in one of the rooms - Check out until 12:00 - On-site parking - 24-hour front desk - Friendly and professional staff at check-out - Friendly cleaning lady
Excellent
9,2
Pros: Location was excellent.
Good
7,1
Pros: Location
Excellent
10,0
Pros: Evrything close very nice
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: Location , quality , everything , obliged with an early check in too which was nice
Excellent
10,0
Pros: Very friendly and good staff! Good location, all in walking distance and with good parking. Wonderful breakfast with very large and good selection!
Good
7,9
Pros: Location was walking distance to most tourist sites & to eateries/bars.
Excellent
10,0
Pros: The hotel is very central and within 5 minute walk from restaurants and 10 minutes walk from the Prado Museum.. The hotel is in a neighbourhood of narrow streets which gives it a certain intimacy. The hotel is stylishly decorated with abstract art in places. My room was immaculate although a light fixture in the bathroom was dusty. The building layout is labyrinthine; our room was reached by a convoluted path from the elevator. The staff were very professional and always ready to help. I would highly recommend this hotel.
Details
Reviews
Overall 8,8 Excellent
Based on 7 129 reviews
Location
9,5
Vibe
9,2
Service
8,8
Breakfast
8,7
Amenities
8,5
Food
7,9
Room
6,7
WiFi
6,2
Value
5,1
Wellness
1,6
Service
9,6
Vibe
9,3
Location
9,3
Breakfast
8,6
Amenities
8,6
Room
7,3
Value
4,8
Location
9,5
Breakfast
9,1
Amenities
8,9
Service
8,8
Room
7,6
Comfort
7,2
Value
5,3
Location
9,5
Vibe
9,0
Breakfast
8,9
Service
8,6
Amenities
8,3
Room
6,6
Comfort
6,2
Location
9,7
Breakfast
8,8
Amenities
8,8
Service
8,7
Room
6,7
10,0 Excellent
Pros: The atmosphere is wonderful. The rooms are very nice and the employees are very helpful. Really enjoyed staying here.
Cons:
8,8 Excellent
Pros: - Excellent location - Spacious room with very comfortable mattress - Spacious bathroom - We were able to early check-in one of the rooms - Check out until 12:00 - On-site parking - 24-hour front desk - Friendly and professional staff at check-out - Friendly cleaning lady
Cons: - Parking is expensive (32 euros / night) and parking space is tiny - Breakfast is expensive - Wifi not very stable - No rubbish bin in the room - We did spot dust on the mirror and night stand the first day
9,2 Excellent
Pros: Location was excellent.
Cons:
7,1 Good
Pros: Location
Cons: Room was to small and had to take two Elevators to get to front desk
10,0 Excellent
Pros: Evrything close very nice
Cons:
10,0 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: Location , quality , everything , obliged with an early check in too which was nice
Cons: Nothing
10,0 Excellent
Pros: Very friendly and good staff! Good location, all in walking distance and with good parking. Wonderful breakfast with very large and good selection!
Cons: All perfect
7,9 Good
Pros: Location was walking distance to most tourist sites & to eateries/bars.
Cons:
10,0 Excellent
Pros: The hotel is very central and within 5 minute walk from restaurants and 10 minutes walk from the Prado Museum.. The hotel is in a neighbourhood of narrow streets which gives it a certain intimacy. The hotel is stylishly decorated with abstract art in places. My room was immaculate although a light fixture in the bathroom was dusty. The building layout is labyrinthine; our room was reached by a convoluted path from the elevator. The staff were very professional and always ready to help. I would highly recommend this hotel.
Cons:
With a stay at Vincci Soho in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Plaza de Santa Ana. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
Overall 8,7 Excellent
Based on 2 920 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Very comfortable bed- helpful staff
Excellent
8,0
Pros: The very friendly and helpful staff
Excellent
9,6
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Excellent
9,6
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Excellent
8,8
Pros: Excellent location. Friendly & helpful staff.
Good
7,5
Pros: The location is fantastic and can’t be faulted.
Excellent
9,6
Pros: Location could not be beat right across from the museum.
Excellent
10,0
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Good
7,5
Pros: Extensive breakfast.
Good
7,5
Pros: Great location, close to almost everything. Breakfast had good variety.
Mediocre
2,0
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Good
6,7
Pros: Great and central location, nicely equipped clean room.
Details
Reviews
Overall 8,7 Excellent
Based on 2 920 reviews
Location
9,5
Service
9,4
Breakfast
8,7
Food
8,1
WiFi
7,4
Room
6,0
Vibe
5,3
Amenities
5,1
Value
5,0
Comfort
4,8
Cleanliness
4,2
Service
9,7
Location
9,6
Breakfast
8,6
Room
6,2
Amenities
5,0
Vibe
4,9
Value
4,8
Comfort
4,4
Service
9,7
Location
9,7
Breakfast
8,8
Amenities
5,5
Room
5,5
Comfort
4,8
Vibe
4,8
Cleanliness
4,2
Location
9,5
Service
9,1
Breakfast
8,5
Room
5,6
Breakfast
8,9
8,3 Excellent
Pros: Very comfortable bed- helpful staff
Cons:
8,0 Excellent
Pros: The very friendly and helpful staff
Cons: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable
9,6 Excellent
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Cons:
9,6 Excellent
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Cons:
8,8 Excellent
Pros: Excellent location. Friendly & helpful staff.
Cons: Nothing on top of my mind
7,5 Good
Pros: The location is fantastic and can’t be faulted.
Cons: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.
9,6 Excellent
Pros: Location could not be beat right across from the museum.
Cons: Chose this hotel specifically because it stated on booking.com that it had an airport shuttle transportation for an extra fee. However, it wasn't available.
10,0 Excellent
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Cons:
7,5 Good
Pros: Extensive breakfast.
Cons: No iron/board in room.
7,5 Good
Pros: Great location, close to almost everything. Breakfast had good variety.
Cons: Small rooms that look over a central court yard. No natural day light. Dripping shower and no bath tub.
2,0 Mediocre
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Cons: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.
6,7 Good
Pros: Great and central location, nicely equipped clean room.
Cons: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
Overall 8,6 Excellent
Based on 7 363 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Great location, very near the railway station. Grand foyer, spacious well appointed rooms and excellent breakfast included.
Excellent
9,0
Pros: Location
Excellent
8,3
Pros: Location, price and clean
Excellent
9,2
Pros: Situated in a fantastic position. Hop on hop off bus leaves from the front door. Can walk to hotel from the station.
Excellent
10,0
Pros: Value for money, location is just perfect
Mediocre
3,0
Pros: It was very clean at a great location.
Good
6,0
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Excellent
9,2
Pros: The room was big, confortable and very clean. The staff was very helpful and nice . It is close to many amenities, transport, restaurants, museum,..
Excellent
8,3
Pros: The breakfast is FABULOUS, worthy of a five star hotel. The personnel at breakfast are very lively and welcoming. The location is great: you can walk to almost everything - museums like the not to miss El Prado are just a 6-7 minutes walk, El Retiro park is also close by, the beautiful plaza major is like a 20 minutes walk, 5 more minutes and your at the royal palace and al Mudena cathedral. Also Atocha train and metro station is just 5 easy minutes away. Plus, right in front of the hotel, I mean just at the door: taxi stops, several bus stops.. We stayed on 2 separate days and, in between, traveled by train to Lisbon: they very kindly kept our heavy luggage for 4 days until we came back, which allowed us to travel light. We are very thankful for that. Rooms are comfy and well furnished.
Excellent
8,0
Pros: Clean comfortable single room, large bathroom, conveniently located near the train station.
Excellent
9,6
Pros: Staff where very friendly, location was great ,
Excellent
8,3
Pros: Location! It is very conveniently located near to many good attractions and to the Atocha train station. Comfy beds. Very kind and helpful staff.
Details
Reviews
Overall 8,6 Excellent
Based on 7 363 reviews
Location
9,3
Service
8,7
Breakfast
8,5
Room
6,8
WiFi
6,1
Comfort
4,8
Value
4,6
Wellness
2,5
Location
9,6
Breakfast
9,3
Service
8,8
Amenities
7,1
Room
6,7
Comfort
5,1
Value
5,0
Location
9,5
Service
9,0
Breakfast
8,1
Room
6,3
Comfort
5,1
Value
4,4
Location
9,3
Service
8,6
Breakfast
8,4
Cleanliness
8,2
Room
7,1
Comfort
4,9
Location
9,1
Service
8,8
Breakfast
8,4
Amenities
6,2
Room
6,0
10,0 Excellent
Pros: Great location, very near the railway station. Grand foyer, spacious well appointed rooms and excellent breakfast included.
Cons: There was nothing we didn’t like. It was excellent in all respects.
9,0 Excellent
Pros: Location
Cons: Nothing, it is great
8,3 Excellent
Pros: Location, price and clean
Cons: Renovations and service was ok but not great.
9,2 Excellent
Pros: Situated in a fantastic position. Hop on hop off bus leaves from the front door. Can walk to hotel from the station.
Cons: We found the bed too hard and small as are used to King size bed. Would have been better to get 2 singles.
10,0 Excellent
Pros: Value for money, location is just perfect
Cons:
3,0 Mediocre
Pros: It was very clean at a great location.
Cons: The beds are terrible. I could hardly sleep the first night. The second I was not able to sleep. We were told the beds were new. These are the worst beds I have ever “slept†in (didn’t really sleep). These beds bring the hotel to a 2 s
6,0 Good
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Cons: 1) No coffee maker - a 4-star hotel anywhere should have that. 2) No iron 3) the amenities were rather basic.
9,2 Excellent
Pros: The room was big, confortable and very clean. The staff was very helpful and nice . It is close to many amenities, transport, restaurants, museum,..
Cons:
8,3 Excellent
Pros: The breakfast is FABULOUS, worthy of a five star hotel. The personnel at breakfast are very lively and welcoming. The location is great: you can walk to almost everything - museums like the not to miss El Prado are just a 6-7 minutes walk, El Retiro park is also close by, the beautiful plaza major is like a 20 minutes walk, 5 more minutes and your at the royal palace and al Mudena cathedral. Also Atocha train and metro station is just 5 easy minutes away. Plus, right in front of the hotel, I mean just at the door: taxi stops, several bus stops.. We stayed on 2 separate days and, in between, traveled by train to Lisbon: they very kindly kept our heavy luggage for 4 days until we came back, which allowed us to travel light. We are very thankful for that. Rooms are comfy and well furnished.
Cons: One thing I didn't like on our second stay, the room wasn't very clean and the kettle had coffee remains. When I informed the person in charge, the reply was that it was actually stained and needed extra cleaning time... I found the reply unprofessional: it is a 4 star hotel, I'm sure they have a replacement unstained kettle to put in the room.
8,0 Excellent
Pros: Clean comfortable single room, large bathroom, conveniently located near the train station.
Cons: Breakfast was excellent but expensive
9,6 Excellent
Pros: Staff where very friendly, location was great ,
Cons: Elevator very slow.
8,3 Excellent
Pros: Location! It is very conveniently located near to many good attractions and to the Atocha train station. Comfy beds. Very kind and helpful staff.
Cons: The water in the shower does not drain well.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
The NH Madrid Ribera del Manzanares hotel is set in a peaceful area of Madrid and overlooks the green and luscious Manzanares River gardens. You will find the Vicente Calderon football stadium, the Royal Palace and the Almudena Cathedral nearby. For business travelers, the Casa de Campo fairgrounds are also close to the hotel, and the M30 highway provides easy access by car. There are 224 rooms at NH Madrid Ribera del Manzanares, each with a flat screen TV and free Wi-Fi. Your sleep won’t be disturbed thanks to the soundproof windows and comfy mattresses, while the warm neutral colors and hardwood floors will help you relax. Some of the rooms offer lovely views of the river and the Royal Palace. Enjoy our daily fresh breakfast, with cold cuts, cheeses, eggs cooked-to-order, and fresh pastries. Mediterranean and Spanish dishes are available at the La Ribera restaurant and can be enjoyed on our sunny terrace, along with drinks and snacks. There is also a bar at the hotel. Get the most out of your relaxing stay by heading to the gym, outdorr pool in the summer months, or making use of our massage services. For transportation, we have parking, e-bikes for rent and electric car chargers.
Overall 8,6 Excellent
Based on 4 259 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Okay
5,4
Excellent
10,0
Pros: Really beautiful building, the rooms are clean and the location is excellent.
Excellent
9,2
Pros: great hotel for acceptable price possible to let the luggage at the reception, even after check-out great bufet breakfast very nice staff swimming pool was great, you will get special towels there
Excellent
10,0
Pros: The whole experience was great. Great food . Lovely atmosphere. Fab pool
Good
7,5
Pros: Clean, good pool and breakfast
Good
6,7
Pros: Clean nice room
Excellent
9,2
Pros: Breakfast is the reason I will always choose it to live in Madrid. ^ ^
Excellent
8,8
Pros: If you're looking for a good hotel a bit out of the center, this is definitely a good choice. There is a bus stop right in front of the hotel, it takes only 15 minutes to the center and it costs 1.5 Euro per person. The bed was very comfortable and the room is very clean. The air conditioning is very nice and doesn't stop working when you leave the room. The staff was really friendly. In general, the hotel is modern and new.
Excellent
10,0
Pros: Was given a room upgrade at checkin
Excellent
10,0
Pros: room is very clean and nice. there are many parking slots available right in front of hotel. it's good for family with kids.
Okay
5,0
Pros: Clean simple rooms, nice shower and bathroom
Excellent
10,0
Pros: Beds and breakfast
Details
Reviews
Overall 8,6 Excellent
Based on 4 259 reviews
Vibe
9,0
Breakfast
8,8
Comfort
8,3
Service
8,2
Room
7,8
Location
7,6
Wellness
7,5
Food
7,5
Pool
6,4
WiFi
6,1
Bar
5,0
Value
4,8
Cleanliness
8,8
Service
8,7
Comfort
8,6
Breakfast
8,4
Room
7,2
Location
7,1
Pool
7,0
Value
4,6
Cleanliness
9,1
Comfort
9,0
Breakfast
8,9
Vibe
8,8
Location
8,3
Room
8,1
Service
7,5
Pool
6,3
Value
5,1
Service
7,7
Location
7,0
Value
4,0
5,4 Okay
Pros:
Cons: I didn’t not like the location terrible! The hotel was boring couldn’t wear a bathing suit around or going to the pool! It was horrible experience never again will I book there!
10,0 Excellent
Pros: Really beautiful building, the rooms are clean and the location is excellent.
Cons:
9,2 Excellent
Pros: great hotel for acceptable price possible to let the luggage at the reception, even after check-out great bufet breakfast very nice staff swimming pool was great, you will get special towels there
Cons: it's a little far from centre
10,0 Excellent
Pros: The whole experience was great. Great food . Lovely atmosphere. Fab pool
Cons: Having to leave !
7,5 Good
Pros: Clean, good pool and breakfast
Cons: Problems checking in + partner had to check in again later, Room card kept not working constantly had to go back to reception was annoying No drinking by the pool plus strange towel system and you can’t go inside in dry swim wear / no pool service. I felt there was far too many silly rules when you are trying to relax on holiday.
6,7 Good
Pros: Clean nice room
Cons: Some staff was standing offish. No ice in the room. Was a little hot in the room, but not horrible since we were out most of the day anyway.
9,2 Excellent
Pros: Breakfast is the reason I will always choose it to live in Madrid. ^ ^
Cons: nothing
8,8 Excellent
Pros: If you're looking for a good hotel a bit out of the center, this is definitely a good choice. There is a bus stop right in front of the hotel, it takes only 15 minutes to the center and it costs 1.5 Euro per person. The bed was very comfortable and the room is very clean. The air conditioning is very nice and doesn't stop working when you leave the room. The staff was really friendly. In general, the hotel is modern and new.
Cons: The breakfast was expensive compared with other restaurants in Madrid, so we ate outside of the hotel. There is a restaurant near the hotel where you can have breakfast for much cheaper. The shower water temperature wasn't consistent. So be careful not to burn yourself.
10,0 Excellent
Pros: Was given a room upgrade at checkin
Cons:
10,0 Excellent
Pros: room is very clean and nice. there are many parking slots available right in front of hotel. it's good for family with kids.
Cons: location is a little far
5,0 Okay
Pros: Clean simple rooms, nice shower and bathroom
Cons: This location leaves a lot to be desired. Nightlife??? No, this is not near nightlife or a metro station. A big impediment.
10,0 Excellent
Pros: Beds and breakfast
Cons: Location
The NH Madrid Ribera del Manzanares hotel is set in a peaceful area of Madrid and overlooks the green and luscious Manzanares River gardens. You will find the Vicente Calderon football stadium, the Royal Palace and the Almudena Cathedral nearby. For business travelers, the Casa de Campo fairgrounds are also close to the hotel, and the M30 highway provides easy access by car. There are 224 rooms at NH Madrid Ribera del Manzanares, each with a flat screen TV and free Wi-Fi. Your sleep won’t be disturbed thanks to the soundproof windows and comfy mattresses, while the warm neutral colors and hardwood floors will help you relax. Some of the rooms offer lovely views of the river and the Royal Palace. Enjoy our daily fresh breakfast, with cold cuts, cheeses, eggs cooked-to-order, and fresh pastries. Mediterranean and Spanish dishes are available at the La Ribera restaurant and can be enjoyed on our sunny terrace, along with drinks and snacks. There is also a bar at the hotel. Get the most out of your relaxing stay by heading to the gym, outdorr pool in the summer months, or making use of our massage services. For transportation, we have parking, e-bikes for rent and electric car chargers.
With a stay at Petit Palace Plaza Mayor, you'll be centrally located in Madrid, just a 4-minute walk from Plaza Mayor and 5 minutes by foot from Puerta del Sol. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8,6 Excellent
Based on 3 033 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Everything was
Excellent
10,0
Pros: It was located in the middle of everything. 5-10 min walking distance from all the train stations and major sights. Food around was great, and the staff was superb
Excellent
10,0
Pros: I can’t express how wonderful the service was! I fractured my ankle on our 2nd day of vacation and the front desk staff was so helpful. The make at the front desk that evening(can’t recall his brand) called a cab for me to get me to nearest hospital, he helped me into the cab. When I got back from the hospital he brought a wheelchair out for me. They always had ice on hand for me to ice my ankle down. The day we left our taxi was across the street waiting for us. My daughter was my only companion, so Ana from the front helped her bring our luggage across the street to the taxi. Their hospitality has left me speechless.
Excellent
8,3
Pros: The location was great - there's a small grocery store right next to the hotel and the market is just steps away. The hotel is also pretty central with respect to Madrid's main attractions. The reception staff were really friendly and helpful.
Excellent
8,3
Pros: Location is fantastic. Room was spacious for the 4 of us. It would be tight for 6 unless 4 are kids. It was a bonus that it had 2 bathrooms. One was adapted for special needs so it was big, the other quite small. I didn't get a parking spot but found a public one a few blocks away and there was 20% discount with the hotel which was nice.
Excellent
10,0
Pros: Great location
Excellent
10,0
Pros: The staff were very accommodating. The hotel's central location made it quite easy to see all of the attractions that we were interested in. GREAT value!
Okay
4,6
Pros: the location is good.
Okay
5,0
Pros: Location
Excellent
10,0
Pros: It was very clean great value for a family room. Location was central with lots of places to eat around it
Excellent
8,8
Pros: Great location and very good breakfast but the place of breakfast wasn’t good
Excellent
8,5
Details
Reviews
Overall 8,6 Excellent
Based on 3 033 reviews
Location
9,6
Breakfast
8,9
Service
8,8
WiFi
8,6
Wellness
7,5
Room
7,3
Value
5,5
Amenities
5,1
Location
9,1
Breakfast
8,9
Service
8,4
Food
8,3
WiFi
7,6
Room
7,3
Value
5,5
Amenities
5,4
Vibe
5,1
Service
9,6
Location
9,5
Breakfast
9,2
Food
8,1
Room
7,2
Cleanliness
7,1
Comfort
6,1
Value
5,6
Amenities
5,1
Location
9,6
Breakfast
8,8
Service
8,8
Room
6,1
Comfort
6,1
Vibe
5,5
Amenities
4,5
Location
9,7
Breakfast
9,1
Service
9,0
Room
7,3
Comfort
6,9
9,2 Excellent
Pros: Everything was
Cons: A little pricey...
10,0 Excellent
Pros: It was located in the middle of everything. 5-10 min walking distance from all the train stations and major sights. Food around was great, and the staff was superb
Cons: Just having an ironing board and an iron would have been nice but it was not even that big of a deal
10,0 Excellent
Pros: I can’t express how wonderful the service was! I fractured my ankle on our 2nd day of vacation and the front desk staff was so helpful. The make at the front desk that evening(can’t recall his brand) called a cab for me to get me to nearest hospital, he helped me into the cab. When I got back from the hospital he brought a wheelchair out for me. They always had ice on hand for me to ice my ankle down. The day we left our taxi was across the street waiting for us. My daughter was my only companion, so Ana from the front helped her bring our luggage across the street to the taxi. Their hospitality has left me speechless.
Cons:
8,3 Excellent
Pros: The location was great - there's a small grocery store right next to the hotel and the market is just steps away. The hotel is also pretty central with respect to Madrid's main attractions. The reception staff were really friendly and helpful.
Cons: Shower had glass wall instead of a door, but not enough to keep water in the shower - so every time someone took a shower there would be water all over the floor and the bathmat would be soaked. Also, the elevators were quite slow.
8,3 Excellent
Pros: Location is fantastic. Room was spacious for the 4 of us. It would be tight for 6 unless 4 are kids. It was a bonus that it had 2 bathrooms. One was adapted for special needs so it was big, the other quite small. I didn't get a parking spot but found a public one a few blocks away and there was 20% discount with the hotel which was nice.
Cons: Room had water marks in the ceiling as if something was fixed and there was a hole in one of the walls. Also the kids TV didn't work, although not a big deal as they had their tablets but still not nice.
10,0 Excellent
Pros: Great location
Cons: Can’t think of anything negative
10,0 Excellent
Pros: The staff were very accommodating. The hotel's central location made it quite easy to see all of the attractions that we were interested in. GREAT value!
Cons:
4,6 Okay
Pros: the location is good.
Cons: nothing
5,0 Okay
Pros: Location
Cons: The hotel can not be rated as a 4 star hotel. It is at best a 3 star hotel. It is an old hotel that has been renovated but the renovation is not a full success. The hotel feel is old and smelly.
10,0 Excellent
Pros: It was very clean great value for a family room. Location was central with lots of places to eat around it
Cons:
8,8 Excellent
Pros: Great location and very good breakfast but the place of breakfast wasn’t good
Cons:
8,5 Excellent
Pros:
Cons: Wifi and TV didn't work. Limited restaurant facilities
With a stay at Petit Palace Plaza Mayor, you'll be centrally located in Madrid, just a 4-minute walk from Plaza Mayor and 5 minutes by foot from Puerta del Sol. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.
AC Hotel Carlton Madrid is located in the heart of Madrid, near the Retiro Park, the Botanic Gardens, and the Atocha train and metro station. It is also just a stone's throw away from the most popular shops and business areas in the city. This 122-bedroom urban hotel features a Wi-Fi Internet connection throughout all communal areas and a bar where you will find a tempting menu of salads and sandwiches throughout the day. It is minutes away from the Prado, Reina Sofia, and Thyssen-Bornemisza art galleries as well as the Casa Encendida and Caixa Forum cultural centres, ensuring that our guests are within arm's reach of some of the most famous art galleries in Spain. The AC Hotel Carlton Madrid is perfectly located to allow easy access to the historical city centre, Plaza Mayor, Puerta del Sol, and other essential Madrid landmarks.
Overall 8,6 Excellent
Based on 2 778 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Everything !
Excellent
10,0
Pros: It was to the train station. Lots of lovely eating places nearby.
Excellent
8,3
Pros: Nice staff, easily accessible from the train station
Excellent
9,6
Pros: nice location streets from the Atocha slope down, so a bit tough with large trunks stuffs are nice and kind room has enough space with clean bathroom nice cafe bakery nearby
Excellent
10,0
Pros: The decor room and great customer service
Good
6,0
Excellent
9,2
Pros: Nice rooms, clean and updated
Excellent
9,6
Pros: We really did enjoy the location! We could walk everywhere in Madrid we wanted to, didn’t need any other transportation. Room was extremely spacious and comfortable. Staff was helpful: they offer free printing service and luggage storage. Parking is available for a surcharge. Really good value for money, if not for anything else, for the location alone.
Excellent
10,0
Pros: The hotel is really close to multiple transportation sources. Close to restaurants. Also, a pretty easy walk to multiple attractions and major monuments.
Excellent
9,6
Pros: Hotel was near train station. Lots of good restaurants nearby. Clean room. Not too large but adequate.
Excellent
9,2
Pros: The hotel is close to the station and if you are travelling with heavy baggage (I did), it is convenient. Our room had a small balcony to sit outside and that was very special for me.
Excellent
8,0
Pros: Hotel was well located, very close to the Atocha train station and metro stations. Our room (Superior King) was spacious for a 22 sq m as stated in booking.com. Bathroom was also spacious.
Details
Reviews
Overall 8,6 Excellent
Based on 2 778 reviews
Location
9,4
Cleanliness
9,3
Service
9,2
Wellness
9,0
Breakfast
8,2
Room
8,0
WiFi
7,3
Comfort
7,0
Value
5,7
Amenities
4,6
Bar
3,7
Cleanliness
9,5
Location
9,4
Service
9,1
Breakfast
8,4
Room
8,4
Comfort
7,4
Value
6,2
Amenities
5,1
Cleanliness
9,4
Service
9,3
Location
9,1
Breakfast
8,4
Room
7,7
Amenities
4,5
Location
9,4
Service
9,2
Room
7,7
Comfort
7,2
Location
9,4
Service
9,3
Room
7,4
10,0 Excellent
Pros: Everything !
Cons: My short stay. Small elevators.
10,0 Excellent
Pros: It was to the train station. Lots of lovely eating places nearby.
Cons:
8,3 Excellent
Pros: Nice staff, easily accessible from the train station
Cons: Room was very small and had zero natural light. Breakfast was expensive. Walking distance to the city center, but not central.
9,6 Excellent
Pros: nice location streets from the Atocha slope down, so a bit tough with large trunks stuffs are nice and kind room has enough space with clean bathroom nice cafe bakery nearby
Cons:
10,0 Excellent
Pros: The decor room and great customer service
Cons: Amazing amenities and customer service highly rated
6,0 Good
Pros:
Cons: Oil in our coffee pot and sheets not clean
9,2 Excellent
Pros: Nice rooms, clean and updated
Cons: No top sheet to cover up with. There was only a comforter which was to much in the summer
9,6 Excellent
Pros: We really did enjoy the location! We could walk everywhere in Madrid we wanted to, didn’t need any other transportation. Room was extremely spacious and comfortable. Staff was helpful: they offer free printing service and luggage storage. Parking is available for a surcharge. Really good value for money, if not for anything else, for the location alone.
Cons: All good!
10,0 Excellent
Pros: The hotel is really close to multiple transportation sources. Close to restaurants. Also, a pretty easy walk to multiple attractions and major monuments.
Cons: Room service is outrageously expensive and not worth the money. Elevators are extremely small. Rooms get very hot and customers are not able to adjust room temp.
9,6 Excellent
Pros: Hotel was near train station. Lots of good restaurants nearby. Clean room. Not too large but adequate.
Cons:
9,2 Excellent
Pros: The hotel is close to the station and if you are travelling with heavy baggage (I did), it is convenient. Our room had a small balcony to sit outside and that was very special for me.
Cons: I stayed for one night only. That is all I did not like. When we checked in, it was busy and we had to wait for a while to be served. For me it was not a problem though.
8,0 Excellent
Pros: Hotel was well located, very close to the Atocha train station and metro stations. Our room (Superior King) was spacious for a 22 sq m as stated in booking.com. Bathroom was also spacious.
Cons: Bathroom did not have any ventilation system. Our room faced the inside court and lacked sunlight despite our earlier request for a bright room.
AC Hotel Carlton Madrid is located in the heart of Madrid, near the Retiro Park, the Botanic Gardens, and the Atocha train and metro station. It is also just a stone's throw away from the most popular shops and business areas in the city. This 122-bedroom urban hotel features a Wi-Fi Internet connection throughout all communal areas and a bar where you will find a tempting menu of salads and sandwiches throughout the day. It is minutes away from the Prado, Reina Sofia, and Thyssen-Bornemisza art galleries as well as the Casa Encendida and Caixa Forum cultural centres, ensuring that our guests are within arm's reach of some of the most famous art galleries in Spain. The AC Hotel Carlton Madrid is perfectly located to allow easy access to the historical city centre, Plaza Mayor, Puerta del Sol, and other essential Madrid landmarks.
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 6 448 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: I loved Gran Versalles Hotel. It is a very comfortable and excellently located place to stay in Madrid. I will definitely come back soon. Breakfast is also very good and a good value. The hotel is right next to Plaza Santa Barbara and near the lovely central Madrid like the Gran Via and Plaza del Sol.
Excellent
10,0
Pros: Breakfast had a wide range of options and the dining area was very nice. The location is excellent, rooms are big and spacious and clean
Excellent
8,8
Pros: It was clean, great buffet breakfast, mattress, comfortable room. Not as close so the main attractions but close to the metro etc beautiful suburb
Excellent
9,6
Pros: Location was great, close to Metros as we wanted. Hotel was very comfortable.
Excellent
8,0
Pros: Location was great
Good
7,5
Pros: I loved the location. You can walk to Gran via if you don’t mind a 20 minute walk
Excellent
10,0
Pros: Excellent location near to a metro station.Very clean and comfortable with a spacious room and bathroom which had a walk in shower. Staff were pleasant and helpful. Lovely breakfast.
Good
6,8
Pros: Great location.
Friendly staff
Renovated bathrooms
Good
6,7
Pros: It was clean
Excellent
10,0
Pros: Location, breakfast and cleaning, hosting
Good
7,9
Pros: Everything else was good
Excellent
8,8
Pros: Clean room Nice staff Confi reception area, well thought and nicely designed. Breakfast is great.
Details
Reviews
Overall 8,5 Excellent
Based on 6 448 reviews
Location
9,1
Service
8,4
WiFi
8,4
Breakfast
8,1
Room
7,4
Amenities
5,2
Service
8,7
Location
8,6
Breakfast
8,1
Room
8,0
Location
8,6
Breakfast
8,1
Service
7,5
Room
6,8
Vibe
4,5
Location
8,9
Service
8,1
Breakfast
7,9
Room
7,2
Comfort
6,3
Vibe
4,3
Location
9,2
Cleanliness
8,9
Service
8,4
Breakfast
8,0
Room
7,0
Vibe
4,9
9,0 Excellent
Pros: I loved Gran Versalles Hotel. It is a very comfortable and excellently located place to stay in Madrid. I will definitely come back soon. Breakfast is also very good and a good value. The hotel is right next to Plaza Santa Barbara and near the lovely central Madrid like the Gran Via and Plaza del Sol.
Cons: It was a really good value. I wish I stayed longer!
10,0 Excellent
Pros: Breakfast had a wide range of options and the dining area was very nice. The location is excellent, rooms are big and spacious and clean
Cons:
8,8 Excellent
Pros: It was clean, great buffet breakfast, mattress, comfortable room. Not as close so the main attractions but close to the metro etc beautiful suburb
Cons:
9,6 Excellent
Pros: Location was great, close to Metros as we wanted. Hotel was very comfortable.
Cons: The breakfast could have had more variety
8,0 Excellent
Pros: Location was great
Cons: My friend didn’t like that there was no wash cloth provided in the bathroom
7,5 Good
Pros: I loved the location. You can walk to Gran via if you don’t mind a 20 minute walk
Cons: The room had a funny smell like paint or mothballs. The air conditioner needs to be stronger with how hot Madrid can get during the summer. It was a nice hotel but I don’t think I would be staying here again
10,0 Excellent
Pros: Excellent location near to a metro station.Very clean and comfortable with a spacious room and bathroom which had a walk in shower. Staff were pleasant and helpful. Lovely breakfast.
Cons: No complaints.
6,8 Good
Pros: Great location.
Friendly staff
Renovated bathrooms
Cons: No A/C (it is either heat or cold at management's discretion).
Room is not cleaned unless specifically requested (tag at the door)
Rooms are small amd noisy
Extra long pillows
Hard mattress
Outdated furniture
6,7 Good
Pros: It was clean
Cons: The room was noisy
10,0 Excellent
Pros: Location, breakfast and cleaning, hosting
Cons:
7,9 Good
Pros: Everything else was good
Cons: Staff need to speak better English
8,8 Excellent
Pros: Clean room Nice staff Confi reception area, well thought and nicely designed. Breakfast is great.
Cons: Room decoration is old. Noise isolation could be better. Tiny elevators.
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Hostel Era Alonso Martinez places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7,5 Good
Based on 833 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Everything were perfect.
Good
6,7
Pros: Was a blessing in disguise that the original property I booked was full, and was allocated to a different accommodation 3 streets down. Initially booked 3 beds in a 10 bed room hostel, but was allocated to 8 bedrooms instead and coincidentally, there was no other people apart from the 3 of us. Was amazing
Good
7,1
Pros: The location is good and in a very quiet zone. The bed is very confortable. The staff is also friendly. The breakfast is nice.
Good
7,5
Pros: Location was great. Toilet was also clean.
Excellent
8,8
Pros: Everything there was good
Excellent
9,2
Pros: Staff was extra helpful!
Good
7,5
Pros: Pretty decent hostel, simple, but clean and friendly. They have air conditioner and hot water in the showers.
Excellent
8,8
Pros: Room, bathroom and toilet were all cleanness Staff was kind and friendly
Good
7,5
Pros: I checked in very late. The nightshift guy who checked me in was really nice but theres one lady that was sitting on the couch i think shes a staff of owner or whatever i dont know and she gave me the dirtiest look and dont smile at all like i was not welcome. Lady, im a customer and i paid i dont know why is it so hard to give a bit of a smile, i owned a hostel back in Kuala Lumpur and i know how to treat my customers very well and i will make sure my staffs will do the same. This lady, she failed to do so. The rest of the staffs are super nice include the housekeeper lady in the morning. Thank you everybody, definitely recommended and will come back
Good
7,9
Details
Reviews
Overall 7,5 Good
Based on 833 reviews
Cleanliness
7,2
Comfort
6,8
Location
8,5
Services
6,9
Staff
8,1
Value for money
7,5
10,0 Excellent
Pros: Everything were perfect.
Cons:
6,7 Good
Pros: Was a blessing in disguise that the original property I booked was full, and was allocated to a different accommodation 3 streets down. Initially booked 3 beds in a 10 bed room hostel, but was allocated to 8 bedrooms instead and coincidentally, there was no other people apart from the 3 of us. Was amazing
Cons: Probably the facilities available
7,1 Good
Pros: The location is good and in a very quiet zone. The bed is very confortable. The staff is also friendly. The breakfast is nice.
Cons: There is no kitchen, just a microwave. Also the bathroom can be more confortable specially the small one with the shower.
7,5 Good
Pros: Location was great. Toilet was also clean.
Cons: AC was not working properly.
8,8 Excellent
Pros: Everything there was good
Cons: The receptionist did not ask the room keys back while vacating and we carried it to the train station . Had to come back a long distance to return. I m not complaining this but it caused some precious time for my flight as he was a very nice person.
9,2 Excellent
Pros: Staff was extra helpful!
Cons: Roomy was a little warm.
7,5 Good
Pros: Pretty decent hostel, simple, but clean and friendly. They have air conditioner and hot water in the showers.
Cons:
8,8 Excellent
Pros: Room, bathroom and toilet were all cleanness Staff was kind and friendly
Cons: A door of bathroom was broken WiFi connection was bad and almost I couldn’t use my phone
7,5 Good
Pros: I checked in very late. The nightshift guy who checked me in was really nice but theres one lady that was sitting on the couch i think shes a staff of owner or whatever i dont know and she gave me the dirtiest look and dont smile at all like i was not welcome. Lady, im a customer and i paid i dont know why is it so hard to give a bit of a smile, i owned a hostel back in Kuala Lumpur and i know how to treat my customers very well and i will make sure my staffs will do the same. This lady, she failed to do so. The rest of the staffs are super nice include the housekeeper lady in the morning. Thank you everybody, definitely recommended and will come back
Cons: I checked in very late. The nightshift guy who checked me in was really nice but theres one lady that was sitting on the couch i think shes a staff of owner or whatever i dont know and she gave me the dirtiest look and dont smile at all like i was not welcome. Lady, im a customer and i paid i dont know why is it so hard to give a bit of a smile, i owned a hostel back in Kuala Lumpur and i know how to treat my customers very well and i will make sure my staffs will do the same. This lady, she failed to do so. The rest of the staffs are super nice include the housekeeper lady in the morning. Thank you everybody, definitely recommended and will come back
7,9 Good
Pros:
Cons: Too noisy one night and somebody stole my water in the fridge.
A stay at Hostel Era Alonso Martinez places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7,1 Good
Based on 1 072 reviews
All reviews
- All reviews
- Solo
Okay
4,6
Good
7,9
Excellent
8,8
Pros: The staff the friendly... Value for money... Close to metro station...
Excellent
8,3
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Good
6,7
Pros: Location is the best point of that hostel.
Okay
5,4
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Good
6,7
Good
7,9
Pros: Location is very good and breakfast is ok!
Excellent
9,2
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Okay
5,4
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Details
Reviews
Overall 7,1 Good
Based on 1 072 reviews
Location
9,1
WiFi
7,5
Service
5,9
Cleanliness
4,5
Comfort
4,2
Vibe
4,1
Breakfast
4,0
Amenities
3,8
Room
3,6
Food
3,1
Location
9,2
Service
6,3
Amenities
3,7
Breakfast
3,6
Room
2,9
4,6 Okay
Pros:
Cons: We leaved early and asked if they could give something for breakfast earlier. This wasn`t possible even they have 24h reception.
7,9 Good
Pros:
Cons: The person that received us when we arrived was really rude. There was a problem with our towels that went missing and the staff said they could do nothing, only let us search for it. Finally we found them in the cleaning room.
8,8 Excellent
Pros: The staff the friendly... Value for money... Close to metro station...
Cons: Limited options for the included breakfast...
8,3 Excellent
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Cons: the neighborhood is too noisy. If you want to rest, you won't be able if you stay here! :). I was partying in Madrid so I did not care. (Disclaimer).
6,7 Good
Pros: Location is the best point of that hostel.
Cons: Breakfast is very very poor. I was buying my own breakfast every day. If they are giving breakfast I think better not to give and spend the money solving the bathrooms that were broken and without warm watter.
5,4 Okay
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Cons: I might have been unlucky but it was one of thoses hostels with a really bad vibe. Not awful but just no one talking to each other, most of the staff did the bare minimum in terms of cordiality. Decoration will definitely need an improvement and to be refurnished.
6,7 Good
Pros:
Cons: Location is just right. Very clear. can't complain for the price.
7,9 Good
Pros: Location is very good and breakfast is ok!
Cons: Bathrooms are outside the badrooms (if you are in a shared mixed badroom) what is somehow unconfortable. Common area a bit small.
9,2 Excellent
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Cons:
5,4 Okay
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Cons: Pretty much everything was super average. It was so hot, smelt yuck nothing good going on.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 6,8 Good
Based on 3 793 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7,9
Pros: Great location. Clean but dated.
Mediocre
2,9
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Okay
5,8
Pros: Location
Excellent
8,8
Pros: The location. Accesible to all points
Good
7,9
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Okay
5,4
Pros: The location was good
Okay
4,6
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Good
7,5
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Mediocre
3,3
Pros: Nothing only location.
Good
6,0
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Mediocre
3,3
Pros: Location was ok
Details
Reviews
Overall 6,8 Good
Based on 3 793 reviews
Location
9,4
Comfort
6,1
Service
6,1
Breakfast
5,3
Room
4,5
Food
4,4
Cleanliness
4,1
WiFi
3,1
Amenities
2,7
Vibe
1,2
Location
9,5
Service
5,5
Room
3,1
Vibe
0,7
Comfort
5,7
Room
3,9
Comfort
5,2
Room
3,2
7,9 Good
Pros: Great location. Clean but dated.
Cons: There wasn't any kettle in rooms for tea or coffee.
2,9 Mediocre
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Cons: The room is not good enough and i can hear the noise from the other room. I request all what i need but i didn`t get it.
5,8 Okay
Pros: Location
Cons: Customer service
8,8 Excellent
Pros: The location. Accesible to all points
Cons: The staff is quite rude, principally the gentleman at the breakfast and cafeteria.
7,9 Good
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Cons: It was always difficult to open my room with the key. Most times the cleaning lady who was really pleasant had to help me out.
5,4 Okay
Pros: The location was good
Cons: In poor state of repair, wallpaper coming off walls, tired decor, in need of maintenance.
4,6 Okay
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Cons: As soon as you left the lobby it was apparent it wasn't going to be a great experience. Wallpaper hanging off every single wall on level 5 (where my room was). Air conditioning unit was so old, it was better to open the window!
7,5 Good
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Cons: The room and the 6th floor in general was very shabby and dated. The window from our room had no restriction on opening - it was big, low down and a sheer drop down to the street below. Terrifying! I still can't work out why this hotel has 4 stars, it was basic.
3,3 Mediocre
Pros: Nothing only location.
Cons: Staff has horrible attitude, AC was a nightmare if it wasn’t cause my son team was in the hotel I would have never stayed
6,0 Good
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Cons: The room Air conditioning was almost non existent. It was very warm in Madrid when we stayed. I need to be under the covers when I sleep. The pillows were the worst I have ever encountered! They were long and thin so they offered no head support. If you folded them in half it was worse because it became very firm and uncomfortable like sleeping on a bath towel that was rolled up and then folded in half. I need absolute darkness to sleep. The light illuminating from the TV literally lit the room up. It wasn't until our last night that I figured to cover the TV with blankets. The walls and ceilings seem thin because I heard banging and conversations going on in other rooms, both above and on the side of me. You could even hear the people across the hall. The complimentary breakfast buffet also was not worth even going to. Everything was not only substandard and cheap, but while we were there the hotel was at capacity, so the buffet area was extremely loud, and everyone was grabbing food as fast as they could. We ate breakfast outside each day after that. Bottom line...Spend a few extra bucks for a more comfortable hotel, with a better breakfast!
3,3 Mediocre
Pros: Location was ok
Cons: Dirty water coming out of the faucets and toilet, no air conditioning.
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