Best Madrid hotels near Iglesia de San Isidro
In the artistic and cultural heart of Madrid, a short walk from some of the most important monuments in the city, such as the Royal Palace, the Teatro Real and the Almudena Cathedral, behind its magnificent façade the Gran Meliá Palacio de los Duques combines vintage splendour with a delicate contemporary sensibility. This fascinating palace, located on the site of what was the most important convent in Europe in the 13th century, the Convent of Santo Domingo, maintains the character and elegance of the original structure: the residence of the Dukes of Granada de Ega, and has a a beautiful and historically important garden. Elegant, exquisitely designed rooms that capture the moment and make it eternal. More than just a luxury hotel, the Gran Melia Palacio is a canvas that inspired a most extraordinary way of life. Located in the heart of the Spanish capital, a city with 73 museums, including the Prado, the Reina Sofía and the Thyssen Bornemisza, and home to such major works such as Picasso’s Guernica, The Second of May by Goya and Velázquez’s Meninas, the source of inspiration in the interior design of the hotel and driving element in all its rooms.
Overall 9,3 Excellent
Based on 1 806 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,6
Pros: Hotel was fabulous, staff very kind. Location was perfect.
Excellent
10,0
Pros: From the time we arrived until our departure we felt well cared for & enjoyed our stay.
Excellent
10,0
Pros: The hotel was great as well as the staff. The room included a breakfast buffet which was great for my family!
Excellent
9,6
Pros: Great hotel
Excellent
9,6
Pros: Great location. Excellent high standard hotel. Friendly staff. Roof top pool.
Excellent
10,0
Excellent
9,6
Pros: Nice hotel and professional friendly staff they have Thanks a lot really enjoyed it
Excellent
9,6
Pros: The staff make the stay. Always pleasant and helpful
Excellent
10,0
Pros: Luxury accommodation and great staff/facilities.
Poor
1,0
Details
Reviews
Overall 9,3 Excellent
Based on 1 806 reviews
Vibe
9,9
Location
9,7
Service
9,4
Amenities
9,3
Bar
8,6
Room
8,6
Food
8,2
Breakfast
8,2
Pool
6,7
Wellness
5,8
Vibe
9,8
Location
9,6
Service
9,5
Amenities
9,3
Food
8,5
Breakfast
8,4
Room
8,2
Vibe
9,8
Location
9,8
Amenities
9,3
Service
9,2
Food
8,5
Breakfast
8,3
Room
8,3
Comfort
8,2
Value
6,1
9,6 Excellent
Pros: Hotel was fabulous, staff very kind. Location was perfect.
Cons: Our stay was short!
10,0 Excellent
Pros: From the time we arrived until our departure we felt well cared for & enjoyed our stay.
Cons:
10,0 Excellent
Pros: The hotel was great as well as the staff. The room included a breakfast buffet which was great for my family!
Cons:
9,6 Excellent
Pros: Great hotel
Cons: Nothing
9,6 Excellent
Pros: Great location. Excellent high standard hotel. Friendly staff. Roof top pool.
Cons: Room quite small
10,0 Excellent
Pros:
Cons: Nothing
9,6 Excellent
Pros: Nice hotel and professional friendly staff they have Thanks a lot really enjoyed it
Cons:
9,6 Excellent
Pros: The staff make the stay. Always pleasant and helpful
Cons: It is expensive but a great memory
10,0 Excellent
Pros: Luxury accommodation and great staff/facilities.
Cons: It was all as it should be
1,0 Poor
Pros:
Cons: The whole experience was terrible. It doesn't deserve its star rating. The rooms were shocking with a flood in the bathroom every morning as the shower was drainless! The decor was done in cheap plastic like a motel. The food was sub standard.
In the artistic and cultural heart of Madrid, a short walk from some of the most important monuments in the city, such as the Royal Palace, the Teatro Real and the Almudena Cathedral, behind its magnificent façade the Gran Meliá Palacio de los Duques combines vintage splendour with a delicate contemporary sensibility. This fascinating palace, located on the site of what was the most important convent in Europe in the 13th century, the Convent of Santo Domingo, maintains the character and elegance of the original structure: the residence of the Dukes of Granada de Ega, and has a a beautiful and historically important garden. Elegant, exquisitely designed rooms that capture the moment and make it eternal. More than just a luxury hotel, the Gran Melia Palacio is a canvas that inspired a most extraordinary way of life. Located in the heart of the Spanish capital, a city with 73 museums, including the Prado, the Reina Sofía and the Thyssen Bornemisza, and home to such major works such as Picasso’s Guernica, The Second of May by Goya and Velázquez’s Meninas, the source of inspiration in the interior design of the hotel and driving element in all its rooms.
A stay at URSO Hotel & Spa places you in the heart of Madrid, within a 10-minute walk of Paseo de la Castellana and Teatro Lara. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
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Overall 9,2 Excellent
Based on 1 119 reviews
All reviews
- All reviews
- Couples
- Families
Good
6,7
Pros: Didn't take the breakfast.
Excellent
10,0
Pros: Jorge and the concierge/desk staff was incredibly helpful. The spa is stunning and calming. The location is great.
Excellent
10,0
Pros: Beautiful hotel with friendly and helpful staff
Excellent
9,1
Excellent
10,0
Pros: Beautifully clean, modern hotel in historic building
Excellent
9,6
Pros: Welcoming staff, efficient handling of luggage, efficient car valet service, spacious room, good beds, fantastic spa area, general friendliness and helpfulness of staff (nothing was too difficult).
Excellent
10,0
Pros: Excellent staff and quick service. Great location. Loved every part of our stay. Thank you.
Excellent
10,0
Pros: The Urso is a 5 star hotel with exceptional attention to detail and customer service! The rooms are nicely decorated with a warm and comfortable feel like home.
Excellent
9,2
Pros: Staff were lovely and helpful. There was a building site opposite which spoiled the look of the area and a lot of graffiti.
Good
7,7
Pros: Design, decor, and room size
Excellent
10,0
Pros: beautiful hotel, front desk staff incredibly helpful. Spa facilities top notch and sparkling clean. Only (slight) disappointment was breakfast. Selection was small and staff not up to standard of front desk/housekeeping/spa personnel.
Excellent
9,6
Pros: This was a fabulous hotel, the staff was kind and attentive, helped us pick a restaurant and coordinated the reservation. We also had a birthday during our accommodation, and the staff left a treat in our room as well as a kind note. We also arrived early from the airport and our room was ready. Additionally, they offered complimentary welcome drinks. Very lovely boutique hotel with pool/spa in the basement, as well as small fitness room. Would recommended this hotel many times over!
Details
Reviews
Overall 9,2 Excellent
Based on 1 119 reviews
Location
9,6
Cleanliness
9,5
Vibe
9,5
Amenities
9,4
Service
9,4
Room
8,0
Wellness
7,7
Breakfast
7,3
Pool
6,7
Value
3,2
Cleanliness
9,6
Location
9,6
Vibe
9,5
Amenities
9,5
Service
9,5
Wellness
8,1
Room
7,9
Service
9,5
6,7 Good
Pros: Didn't take the breakfast.
Cons: All was nice.
10,0 Excellent
Pros: Jorge and the concierge/desk staff was incredibly helpful. The spa is stunning and calming. The location is great.
Cons: Towels and bathrobes could use an upgrade.
10,0 Excellent
Pros: Beautiful hotel with friendly and helpful staff
Cons: Nothing
9,1 Excellent
Pros:
Cons: Spa was closed for renovations would have been nice to know that before. Also website said reservations included free tickets to the Prado Museum. We had trouble booking online and instead booked via phone directly with the hotel. Therefore they refused to give us the Prado tickets because it was a web only promotion. Terrible way to treat guests.
10,0 Excellent
Pros: Beautifully clean, modern hotel in historic building
Cons:
9,6 Excellent
Pros: Welcoming staff, efficient handling of luggage, efficient car valet service, spacious room, good beds, fantastic spa area, general friendliness and helpfulness of staff (nothing was too difficult).
Cons: Cannot think of anything!
10,0 Excellent
Pros: Excellent staff and quick service. Great location. Loved every part of our stay. Thank you.
Cons: Nothing.
10,0 Excellent
Pros: The Urso is a 5 star hotel with exceptional attention to detail and customer service! The rooms are nicely decorated with a warm and comfortable feel like home.
Cons: Love everything!
9,2 Excellent
Pros: Staff were lovely and helpful. There was a building site opposite which spoiled the look of the area and a lot of graffiti.
Cons: As above
7,7 Good
Pros: Design, decor, and room size
Cons: Breakfast is a rip off. We ordered one omelette, two coffees m, two juices, and some fruit...60 euros!!!! When we complained we were told the charge was per person because we ordered two items. They refused to refund any portion of the sub-par, over priced meal. Left an awful taste in our mouth regarding the whole stay.
10,0 Excellent
Pros: beautiful hotel, front desk staff incredibly helpful. Spa facilities top notch and sparkling clean. Only (slight) disappointment was breakfast. Selection was small and staff not up to standard of front desk/housekeeping/spa personnel.
Cons: Breakfast staff needs more training to connect with guests. Restaurant space a little bit small and not comfortable, although the sky lighting was very pleasant.
9,6 Excellent
Pros: This was a fabulous hotel, the staff was kind and attentive, helped us pick a restaurant and coordinated the reservation. We also had a birthday during our accommodation, and the staff left a treat in our room as well as a kind note. We also arrived early from the airport and our room was ready. Additionally, they offered complimentary welcome drinks. Very lovely boutique hotel with pool/spa in the basement, as well as small fitness room. Would recommended this hotel many times over!
Cons:
A stay at URSO Hotel & Spa places you in the heart of Madrid, within a 10-minute walk of Paseo de la Castellana and Teatro Lara. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Commissioned by King Alfonso XIII in 1912, the iconic hotel The Westin Palace, Madrid is located in the renowned Art Walk. This area links the city’s most enriching museums, El Prado, Reina Sofía and Thyssen-Bornemisza and is very close to the most important monuments and some of the best tapas restaurants in town. Topped by a breathtaking stained-glass cupola, La Rotonda Restaurant offers a delicious locally sourced market cuisine and serves meals for breakfast, lunch and dinner. Lovers of Asian cuisine will highly appreciate dining at the Asia Gallery and the Green T Sushi bar and any culinary experience will be surpassed with a delicious cocktail at the 1912 Museo Bar. The 470 guest rooms and suites are fully equipped to meet the needs of today’s travelers including the plush Heavenly® Beds and the refreshing Heavenly® Bath. The state-of-the-arts meeting rooms all together add up to 2,400 m2 and comprise the largest events facilities in Madrid.
Overall 9,0 Excellent
Based on 3 996 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,0
Pros: The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.
Excellent
9,6
Pros: It is so beautiful the restaurant room was truely amazing
Excellent
9,6
Pros: Everything
Excellent
10,0
Pros: Location, Location, Location!
Excellent
9,2
Excellent
10,0
Pros: Location of the hotel is perfect. 2 blocks to Prado and across the street from Thyssen museum. 10 minute walk to Retiro Park.
Excellent
10,0
Pros: This is the third time we stay at the Westin Palace and i will definitely stay again the next time we are in Madrid. Excelent location, excelent service, great staff and great rooms in this beautiful and historic hotel.
Excellent
9,6
Pros: Location near Prado All services at hotel Very comfortable
Excellent
9,6
Pros: locations, breakfast and lobby area
Excellent
10,0
Pros: The staff was very pleasant and helpful
Excellent
8,0
Pros: The hotel very nice room lovely luxury
Excellent
10,0
Pros: Elegant, historic hotel. Great breakfast buffet. Excellent service.
Details
Reviews
Overall 9,0 Excellent
Based on 3 996 reviews
Location
9,7
Breakfast
9,0
Vibe
8,7
Amenities
8,7
Food
8,3
Service
8,2
Wellness
8,0
WiFi
7,7
Room
7,6
Bar
7,0
Value
4,5
Location
9,8
Breakfast
9,1
Amenities
8,7
Food
8,0
Service
8,0
Room
7,5
Value
4,8
Location
9,8
Food
8,1
Service
6,9
Room
6,8
Location
9,8
Breakfast
9,1
Service
8,3
Room
6,5
Location
9,8
Service
7,9
Room
6,1
8,0 Excellent
Pros: The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.
Cons: A seafood restuarant in the lobby gives out fishy odor
9,6 Excellent
Pros: It is so beautiful the restaurant room was truely amazing
Cons: It was in such a great location. Walking distance to the Prado and the old town and gardens
9,6 Excellent
Pros: Everything
Cons: Nothing
10,0 Excellent
Pros: Location, Location, Location!
Cons:
9,2 Excellent
Pros:
Cons: No snacks or water available for pick up or purchase.
10,0 Excellent
Pros: Location of the hotel is perfect. 2 blocks to Prado and across the street from Thyssen museum. 10 minute walk to Retiro Park.
Cons: No
10,0 Excellent
Pros: This is the third time we stay at the Westin Palace and i will definitely stay again the next time we are in Madrid. Excelent location, excelent service, great staff and great rooms in this beautiful and historic hotel.
Cons: I like everything about this hotel
9,6 Excellent
Pros: Location near Prado All services at hotel Very comfortable
Cons: Free wifi in rooms Prices for drinks nd restaurant food very high
9,6 Excellent
Pros: locations, breakfast and lobby area
Cons: Nothing
10,0 Excellent
Pros: The staff was very pleasant and helpful
Cons: The distance from my room to the elevators was too long.
8,0 Excellent
Pros: The hotel very nice room lovely luxury
Cons: The room service and the hotel concierge very rude but all other thing good
10,0 Excellent
Pros: Elegant, historic hotel. Great breakfast buffet. Excellent service.
Cons:
Commissioned by King Alfonso XIII in 1912, the iconic hotel The Westin Palace, Madrid is located in the renowned Art Walk. This area links the city’s most enriching museums, El Prado, Reina Sofía and Thyssen-Bornemisza and is very close to the most important monuments and some of the best tapas restaurants in town. Topped by a breathtaking stained-glass cupola, La Rotonda Restaurant offers a delicious locally sourced market cuisine and serves meals for breakfast, lunch and dinner. Lovers of Asian cuisine will highly appreciate dining at the Asia Gallery and the Green T Sushi bar and any culinary experience will be surpassed with a delicious cocktail at the 1912 Museo Bar. The 470 guest rooms and suites are fully equipped to meet the needs of today’s travelers including the plush Heavenly® Beds and the refreshing Heavenly® Bath. The state-of-the-arts meeting rooms all together add up to 2,400 m2 and comprise the largest events facilities in Madrid.
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Overall 9,0 Excellent
Based on 2 858 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Location. Comfortable beds.
Good
7,9
Excellent
9,7
Pros: Everythin very good! Clealiness, services and staff!
Excellent
10,0
Excellent
8,8
Pros: Location was perfect and staff very helpful.
Excellent
10,0
Pros: Beautiful hotel,location,staff...everything!
Excellent
9,6
Pros: Great staff and atmosphere and location.
Good
6,3
Pros: The price, location and the room space
Excellent
9,6
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Excellent
10,0
Pros: Great location. Lovely room. Roof top bar brilliant!
Excellent
9,2
Pros: The location, size of the room and cleanliness.
Details
Reviews
Overall 9,0 Excellent
Based on 2 858 reviews
Location
9,5
Service
8,9
WiFi
8,5
Room
8,0
Breakfast
6,8
Value
5,4
Location
9,6
Service
8,8
Room
7,4
Breakfast
6,9
Value
6,0
Location
9,5
Service
9,4
Room
8,5
Breakfast
7,3
Location
9,6
Service
9,0
Room
7,7
Location
9,6
Service
9,0
10,0 Excellent
Pros: Location. Comfortable beds.
Cons:
7,9 Good
Pros:
Cons: Doesn't have a pool, restaurant´s food and attention just regular
9,7 Excellent
Pros: Everythin very good! Clealiness, services and staff!
Cons:
10,0 Excellent
Pros:
Cons: Just location of parking
8,8 Excellent
Pros: Location was perfect and staff very helpful.
Cons:
10,0 Excellent
Pros: Beautiful hotel,location,staff...everything!
Cons:
9,6 Excellent
Pros: Great staff and atmosphere and location.
Cons: We would have like breakfast included for both mornings.
6,3 Good
Pros: The price, location and the room space
Cons: The below The facilities are few and small The breakfast price per person too much and The food wasn’t good only Little choices , I wish if they have more varieties and choices for the food and reduce the price Language barrier was big
9,6 Excellent
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Cons: Nothing negative at all
10,0 Excellent
Pros: Great location. Lovely room. Roof top bar brilliant!
Cons: Nothing!
9,2 Excellent
Pros: The location, size of the room and cleanliness.
Cons: It’s noisy outside
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Designed by Juan de Villanueva, NH Collection Madrid Palacio de Tepa is set in the building that served as a palace for Count Tepa. Today, the hotel provides the perfect location to access all of Madrid’s iconic sites. Prado, Reina Sofía and Thyssen museums are close by, as are the Royal Palace, Plaza Mayor and Puerta del Sol. For the gourmands, walk to some of Madrid’s most famous restaurants, such as Botín and Casa Lucio. The rooms at NH Collection Madrid Palacio de Tepa are spacious and let in a lot of natural light. Many enjoy fantastic views of historic Madrid. Connecting rooms are available and all rooms are equipped with free Wi-Fi. A gym and spa are available on-site. The hotel’s Guest Relations team will be delighted to assist you in purchasing tickets or making reservations during your stay. In the morning, delight in a fresh breakfast. A 7-minute walk away from the hotel, you will find La Terraza del Casino, a gourmet restaurant awarded two Michelin stars.
Overall 9,0 Excellent
Based on 2 016 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: The staff are amazing, the location is perfect for sightseeing and the hotel is superb. Nothing was too much trouble for the staff, they sent me a cake up to the room as it was my birthday and they even provided us with umbrellas when we had a shower of rain.
Excellent
9,6
Pros: They accomodated us in a room for persons with disabilities for my husband’s condition we appreciated very much. All the staff are very nice. Laura and Javier were especially helpful.
Excellent
10,0
Pros: Good Location - no need for a car if u stay in this hotel Wonderful staf
Excellent
10,0
Pros: Great hotel with high quality rooms and well trained staff. Very personal service throughout our stay and particularly good breakfast service with waiters serving you at your table. Excellent location for central Madrid.
Excellent
8,8
Pros: Very good location 1min next to bars and restaurants were you can eat even at 23 o clock.
Excellent
10,0
Pros: perfect hotel. excellent staff. great location. we were upgraded to a suite which was great
Excellent
10,0
Pros: Very convenient location. Very friendly and helpful staff.
Excellent
9,6
Pros: The location is super central and I love how lively the neighborhood is. We stayed in Madrid for 3 days and didn't need a taxi to get around at all. Everything is within a walking distance. The staff is very friendly and helpful. I love the window door and the cute balcony which faces the street side.
Excellent
8,8
Pros: Amazing location, very good service.
Excellent
9,6
Pros: great staff , great location and great food
Good
6,0
Pros: The location was excellent. The drink upon checkin is a nice touch. The staff were friendly. I extended one night and they let me stay in the same room at the same price
Good
6,0
Pros: Location is awesome
Details
Reviews
Overall 9,0 Excellent
Based on 2 016 reviews
Location
9,5
Service
9,4
Food
8,5
Breakfast
7,8
WiFi
7,6
Room
7,5
Bar
4,7
Value
4,4
Service
9,7
Location
9,7
Breakfast
8,3
Room
7,4
Comfort
7,1
Service
9,5
Location
9,4
Room
7,1
Breakfast
7,1
Value
4,5
Location
9,6
Service
9,5
Service
9,5
9,6 Excellent
Pros: The staff are amazing, the location is perfect for sightseeing and the hotel is superb. Nothing was too much trouble for the staff, they sent me a cake up to the room as it was my birthday and they even provided us with umbrellas when we had a shower of rain.
Cons: There wasn't anything that we didn't like.
9,6 Excellent
Pros: They accomodated us in a room for persons with disabilities for my husband’s condition we appreciated very much. All the staff are very nice. Laura and Javier were especially helpful.
Cons: The electrical outlet to charge US phones was not working properly. We used the european outlet with a changer.
10,0 Excellent
Pros: Good Location - no need for a car if u stay in this hotel Wonderful staf
Cons:
10,0 Excellent
Pros: Great hotel with high quality rooms and well trained staff. Very personal service throughout our stay and particularly good breakfast service with waiters serving you at your table. Excellent location for central Madrid.
Cons:
8,8 Excellent
Pros: Very good location 1min next to bars and restaurants were you can eat even at 23 o clock.
Cons: At the arrival towels smelled like fish but we asked for new ones and these were fine
10,0 Excellent
Pros: perfect hotel. excellent staff. great location. we were upgraded to a suite which was great
Cons: all good
10,0 Excellent
Pros: Very convenient location. Very friendly and helpful staff.
Cons: We booked two nights at this property. The room we got at first night was very different than the one showing on the picture. We sent email to hotel and following up to request a room matching the booking description in front desk. At the second night we got a room which was much better.
9,6 Excellent
Pros: The location is super central and I love how lively the neighborhood is. We stayed in Madrid for 3 days and didn't need a taxi to get around at all. Everything is within a walking distance. The staff is very friendly and helpful. I love the window door and the cute balcony which faces the street side.
Cons: The Deluxe Room is on the small side. There was some construction work going on next to the hotel during our stay which was slightly unpleasant but I can't blame the hotel for that.
8,8 Excellent
Pros: Amazing location, very good service.
Cons: A bit pricey but perhaps not unreasonable given the location.
9,6 Excellent
Pros: great staff , great location and great food
Cons: the curtains in the rooma have an opening at the top letting the light in during night for some people might be ok but i like it pitch black when i sleep
6,0 Good
Pros: The location was excellent. The drink upon checkin is a nice touch. The staff were friendly. I extended one night and they let me stay in the same room at the same price
Cons: Our room had electrical failures. The phone didn't work. The air conditioning didn't work well. It is controlled from a master room and not inside the room itself. It was not a bad experience but this is not even close to a five star hotel.
6,0 Good
Pros: Location is awesome
Cons: Definitely not a five star hotel. Air didn't work. There were electrical problems.
Designed by Juan de Villanueva, NH Collection Madrid Palacio de Tepa is set in the building that served as a palace for Count Tepa. Today, the hotel provides the perfect location to access all of Madrid’s iconic sites. Prado, Reina Sofía and Thyssen museums are close by, as are the Royal Palace, Plaza Mayor and Puerta del Sol. For the gourmands, walk to some of Madrid’s most famous restaurants, such as Botín and Casa Lucio. The rooms at NH Collection Madrid Palacio de Tepa are spacious and let in a lot of natural light. Many enjoy fantastic views of historic Madrid. Connecting rooms are available and all rooms are equipped with free Wi-Fi. A gym and spa are available on-site. The hotel’s Guest Relations team will be delighted to assist you in purchasing tickets or making reservations during your stay. In the morning, delight in a fresh breakfast. A 7-minute walk away from the hotel, you will find La Terraza del Casino, a gourmet restaurant awarded two Michelin stars.
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 8 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9,0 Excellent
Based on 1 910 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,6
Pros: Everything was lovely location ,friendly staff , strong WiFi , delicious breakfast . I highly recommend this hotel in Madrid
Excellent
9,6
Pros: Elegant hotel , lovely & friendly staff, excellent wifi, nice location
Excellent
9,4
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Excellent
10,0
Pros: Staff, facilities, location, rooftop pool, cleanliness, design, friendliness.
Excellent
10,0
Pros: The hotel is very clean, the location is superb!
Excellent
9,2
Pros: The location is just perfect, the roof bar is fantastic, staff are incredibly polite and helpful
Excellent
9,6
Excellent
10,0
Pros: Location and friendly staff.
Excellent
9,2
Pros: Everything
Excellent
10,0
Pros: Extraordinary hotel, probably one of the best in Madrid right now. The decoration was perfect, the staff super attentive and the rooftop pool was very pleasant.
Excellent
10,0
Pros: The ambiance
Excellent
9,7
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Details
Reviews
Overall 9,0 Excellent
Based on 1 910 reviews
Location
9,5
Vibe
9,2
WiFi
9,0
Service
8,9
Bar
8,7
Food
8,2
Breakfast
8,2
Amenities
7,8
Room
6,6
Value
4,9
Pool
4,3
Comfort
4,2
Wellness
1,3
Location
9,4
Vibe
8,8
Service
8,6
Breakfast
8,5
Food
8,1
Amenities
7,8
Room
6,9
Comfort
4,5
Pool
4,1
Location
9,6
Vibe
8,9
Service
8,7
Amenities
7,7
Room
5,5
Comfort
3,7
Location
9,6
9,6 Excellent
Pros: Everything was lovely location ,friendly staff , strong WiFi , delicious breakfast . I highly recommend this hotel in Madrid
Cons: Nothing
9,6 Excellent
Pros: Elegant hotel , lovely & friendly staff, excellent wifi, nice location
Cons: Nothing
9,4 Excellent
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Cons: The rooftop pool is subpar (tiny) and has woefully inadequate seating.
10,0 Excellent
Pros: Staff, facilities, location, rooftop pool, cleanliness, design, friendliness.
Cons: Nothing
10,0 Excellent
Pros: The hotel is very clean, the location is superb!
Cons:
9,2 Excellent
Pros: The location is just perfect, the roof bar is fantastic, staff are incredibly polite and helpful
Cons:
9,6 Excellent
Pros:
Cons: Everything was perfect. In the suite there is no place near the sink for parfumery
10,0 Excellent
Pros: Location and friendly staff.
Cons:
9,2 Excellent
Pros: Everything
Cons: The swimming pool opens at 11
10,0 Excellent
Pros: Extraordinary hotel, probably one of the best in Madrid right now. The decoration was perfect, the staff super attentive and the rooftop pool was very pleasant.
Cons: There is some construction in the streets surrounding the hotel, however this does not affect the hotel itself and there is no noise at night. In any case, if you are taking a car to the hotel check the roads that are cut off to avoid going in circles around Madrid city center.
10,0 Excellent
Pros: The ambiance
Cons: The room is a little small
9,7 Excellent
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Cons: The size of the gym and the pool!!
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 8 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8,9 Excellent
Based on 1 888 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10,0
Pros: Great location and well furnished
Excellent
10,0
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Excellent
10,0
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Excellent
10,0
Pros: Very good location Very good to stop very clean I would stay in it next time
Excellent
9,2
Pros: Great staff who helped us with a few things including printing boarding passes.
Excellent
10,0
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Excellent
9,2
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Excellent
10,0
Pros: Perfect staffs
Excellent
10,0
Pros: Great view and beautiful suite on the 5th floor
Excellent
10,0
Pros: Everything was perfect. One of the best hotel in Madrid.
Excellent
10,0
Pros: Great location, friendly stuff, nice and clean
Okay
5,4
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Details
Reviews
Overall 8,9 Excellent
Based on 1 888 reviews
Location
9,7
Service
9,3
Room
7,3
Breakfast
7,2
WiFi
5,6
Wellness
2,4
Location
9,7
Service
9,6
Breakfast
7,1
Room
7,0
Comfort
6,2
Location
9,6
Service
9,1
Breakfast
7,4
Room
7,0
Amenities
5,1
Room
6,8
10,0 Excellent
Pros: Great location and well furnished
Cons: Nothing
10,0 Excellent
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Cons: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
10,0 Excellent
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Cons: Having the pool at another hotel implied we had to go out of the building to get to it.
10,0 Excellent
Pros: Very good location Very good to stop very clean I would stay in it next time
Cons:
9,2 Excellent
Pros: Great staff who helped us with a few things including printing boarding passes.
Cons:
10,0 Excellent
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Cons:
9,2 Excellent
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Cons: rooms were VERY noisy. could hear everything btw the walls with our neighbors. Check-in registration process seemed a little like an antiquated process managing on a piece of paper rather than within an automated system.
10,0 Excellent
Pros: Perfect staffs
Cons: No balcony
10,0 Excellent
Pros: Great view and beautiful suite on the 5th floor
Cons:
10,0 Excellent
Pros: Everything was perfect. One of the best hotel in Madrid.
Cons: Nothing
10,0 Excellent
Pros: Great location, friendly stuff, nice and clean
Cons:
5,4 Okay
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Cons: Thy mention that they have pool while they don’t have
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at The Principal Madrid - Small Luxury Hotels of The World, you'll be centrally located in Madrid, steps from Gran Via Street and 5 minutes by foot from Paseo del Prado. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 1 399 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,6
Pros: Cleanness Staff Location
Excellent
10,0
Pros: Very nice building transformed into a very good hotel.Very god resturant with very good service.
Excellent
10,0
Pros: The hotel in itself is beautiful, great location with an amazing view.
Excellent
10,0
Pros: Everything was perfect. We had a wonderful stay at The Principal Madrid. Would definitely recommend it as the location is perfect, staff is amazing, extremely clean, and great for families
Excellent
10,0
Pros: Fantastic hotel in the perfect location. Right on the main drag and so close to many bars and restaurants. All of the attractions you’d want to see are within a 10 minute walk. The staff was so friendly and attentive, and the rooftop terrace bar is the perfect way to end the evenings. Hotel was beautiful, clean, and the rooms are gorgeous.
Excellent
9,6
Pros: great location, easy to walk to Museum, close to good tapas bars. Room had good amenities, loved the balcony looking at the Metropolis building. Excellent breakfast. Friendly helpful staff
Excellent
9,2
Pros: High quality hotel which is central to all the main attractions
Good
7,9
Pros: Location, cleanliness and friendly staff.
Excellent
10,0
Pros: Exquisite and stylish are the two words that conclude the hotel design. From the elegant entrance, tastefully furnished guest rooms, to the delightfully designed rooftop terrace, every corner of this hotel has been well thought out to create the best guest experience. The service was spotless, staff were knowledgeable and friendly. Upon arrival, we had issues finding the carpark and the concierge attended to us immediately. During our stay, I wanted to borrow the microwave to reheat some food, the staff not only helpfully agreed (this somewhat odd request!) but also brought it up in a gorgeous silver tray! Breakfast selection was excellent with both a choice of hot dish and a buffet that counted iberico ham among the selection! The serving staff made an effort to remember our coffee choice in the morning, which made us feel immensely at home. The location was perfect, right at the end of Gran Via, so it was quiet but central, with a view of the beautiful historical building of Sepblac. The key shopping areas and museums were only 10-15 walk away. The trendy restaurants of Chueca, as well as the Mercado de San Anton that was buzzing with locals in the evening, were also just a short walk from the back of the hotel. The room that we had was comfortable and compact. Given the hotel’s central location we were realistic about the average room size, but we were positively surprised by they made it all work within the space given, and how much they have modernised the interior while retaining the integrity of this historical building. There’s a cute little balcony where we could step out and bath in the early morning sun. The rooftop features two sections – one end offers a panoramic view of the city which is best viewed during sunset (we absolutely adored it!), the other end has a hidden bar featuring a leafy wall lined with chaise lounge where guests could bake in the sun at their leisure, or opt for a drink. There’s even an outdoor shower there!
Excellent
10,0
Pros: Luxury hotel with amazing views, excellent terrace and good staff. Just dial 7 and all your wishes comes true. Don't forget to enjoy breakfast in bed.
Details
Reviews
Overall 8,9 Excellent
Based on 1 399 reviews
Location
9,6
Cleanliness
9,1
Vibe
8,9
Service
8,8
Bar
8,3
Room
8,3
Amenities
8,2
Food
8,2
Breakfast
7,8
Value
5,4
Wellness
1,3
Location
9,4
Service
9,3
Amenities
8,4
Room
8,3
Breakfast
7,9
Location
9,6
Service
9,1
Amenities
8,3
Room
8,1
Location
9,6
Room
8,0
9,6 Excellent
Pros: Cleanness Staff Location
Cons: Unclear policy for children
10,0 Excellent
Pros: Very nice building transformed into a very good hotel.Very god resturant with very good service.
Cons: No
10,0 Excellent
Pros: The hotel in itself is beautiful, great location with an amazing view.
Cons:
10,0 Excellent
Pros: Everything was perfect. We had a wonderful stay at The Principal Madrid. Would definitely recommend it as the location is perfect, staff is amazing, extremely clean, and great for families
Cons:
10,0 Excellent
Pros: Fantastic hotel in the perfect location. Right on the main drag and so close to many bars and restaurants. All of the attractions you’d want to see are within a 10 minute walk. The staff was so friendly and attentive, and the rooftop terrace bar is the perfect way to end the evenings. Hotel was beautiful, clean, and the rooms are gorgeous.
Cons:
9,6 Excellent
Pros: great location, easy to walk to Museum, close to good tapas bars. Room had good amenities, loved the balcony looking at the Metropolis building. Excellent breakfast. Friendly helpful staff
Cons: it is pricey, but not out of order with the rest of Madrid.
9,2 Excellent
Pros: High quality hotel which is central to all the main attractions
Cons:
7,9 Good
Pros: Location, cleanliness and friendly staff.
Cons: Room is quite small and no views. Most of the staff are very friendly and helpful only some at the roof top bar I found was a bit rude and unfriendly
10,0 Excellent
Pros: Exquisite and stylish are the two words that conclude the hotel design. From the elegant entrance, tastefully furnished guest rooms, to the delightfully designed rooftop terrace, every corner of this hotel has been well thought out to create the best guest experience. The service was spotless, staff were knowledgeable and friendly. Upon arrival, we had issues finding the carpark and the concierge attended to us immediately. During our stay, I wanted to borrow the microwave to reheat some food, the staff not only helpfully agreed (this somewhat odd request!) but also brought it up in a gorgeous silver tray! Breakfast selection was excellent with both a choice of hot dish and a buffet that counted iberico ham among the selection! The serving staff made an effort to remember our coffee choice in the morning, which made us feel immensely at home. The location was perfect, right at the end of Gran Via, so it was quiet but central, with a view of the beautiful historical building of Sepblac. The key shopping areas and museums were only 10-15 walk away. The trendy restaurants of Chueca, as well as the Mercado de San Anton that was buzzing with locals in the evening, were also just a short walk from the back of the hotel. The room that we had was comfortable and compact. Given the hotel’s central location we were realistic about the average room size, but we were positively surprised by they made it all work within the space given, and how much they have modernised the interior while retaining the integrity of this historical building. There’s a cute little balcony where we could step out and bath in the early morning sun. The rooftop features two sections – one end offers a panoramic view of the city which is best viewed during sunset (we absolutely adored it!), the other end has a hidden bar featuring a leafy wall lined with chaise lounge where guests could bake in the sun at their leisure, or opt for a drink. There’s even an outdoor shower there!
Cons:
10,0 Excellent
Pros: Luxury hotel with amazing views, excellent terrace and good staff. Just dial 7 and all your wishes comes true. Don't forget to enjoy breakfast in bed.
Cons: Nothing
With a stay at The Principal Madrid - Small Luxury Hotels of The World, you'll be centrally located in Madrid, steps from Gran Via Street and 5 minutes by foot from Paseo del Prado. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8,9 Excellent
Based on 1 055 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: Great location, very clean and pretty
Good
6,6
Pros: Location, bellboy service,
Excellent
8,8
Excellent
10,0
Pros: Everything!
Okay
4,8
Excellent
8,0
Pros: Great location and spacious room
Okay
5,4
Pros: only location
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: We loved staying in this hotel. It was highly recommended to us by a colleague in Madrid and we enjoyed every minute of our stay. The staff were incredibly helpful and friendly and our room was beautiful.
Excellent
10,0
Pros: Service was excellent, room was above our expectation and facilities were amazing. They have great attention de detail. Location is the best in Madrid!
Excellent
10,0
Pros: The view is fantastic! There’s a outdoors bar in-front of Alcala’s door. Staff is very friendly and rooms are bigger than in other hotel we stayed.
Details
Reviews
Overall 8,9 Excellent
Based on 1 055 reviews
Bar
10,0
Location
9,7
Service
9,2
Breakfast
7,8
Room
7,6
Wellness
6,0
Cleanliness
5,7
Amenities
5,0
Value
5,0
WiFi
3,2
Location
9,8
Service
9,5
Comfort
8,2
Room
7,2
Location
9,6
Service
9,3
Breakfast
8,0
Room
7,2
10,0 Excellent
Pros: Great location, very clean and pretty
Cons:
6,6 Good
Pros: Location, bellboy service,
Cons: Expensive, old rooms, poor service, low water pressure of the shower, not worth the money..
8,8 Excellent
Pros:
Cons: A very tiny gym with minimal equipment. No Iron in room.
10,0 Excellent
Pros: Everything!
Cons:
4,8 Okay
Pros:
Cons: At 5:40 in the morning intruders entered our room as we slept. They entered with flashlights through a side door and only left when we began screaming. It was a terrible experience. The hotel's reception seemed very surprised but did nothing to reassure us that we were safe there.
8,0 Excellent
Pros: Great location and spacious room
Cons: It’s more of a 4 star...coffee maker in room was instant coffee? Should be an Nespresso to be a five star.
5,4 Okay
Pros: only location
Cons: staff they are very nice but they speak very poor english. room don’t have any view just looking at other walls . this price you can stay better hotel in Madrid. Next time i will not choose this hotel for sure
10,0 Excellent
Pros: Everything
Cons: Nothing
10,0 Excellent
Pros: We loved staying in this hotel. It was highly recommended to us by a colleague in Madrid and we enjoyed every minute of our stay. The staff were incredibly helpful and friendly and our room was beautiful.
Cons:
10,0 Excellent
Pros: Service was excellent, room was above our expectation and facilities were amazing. They have great attention de detail. Location is the best in Madrid!
Cons:
10,0 Excellent
Pros: The view is fantastic! There’s a outdoors bar in-front of Alcala’s door. Staff is very friendly and rooms are bigger than in other hotel we stayed.
Cons: When we arrived to the Hotel, there was a couple of women’s in the street, in front of main entrance, who told us they wanted to read our hands (like for good luck or destiny) we told them no thanks but they insisted and took 20 dlls from us, literally they took the money, we felt robbed. They shouldn’t treat visitors like that.
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
Overall 8,7 Excellent
Based on 2 920 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Very comfortable bed- helpful staff
Excellent
8,0
Pros: The very friendly and helpful staff
Excellent
9,6
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Excellent
9,6
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Excellent
8,8
Pros: Excellent location. Friendly & helpful staff.
Good
7,5
Pros: The location is fantastic and can’t be faulted.
Excellent
9,6
Pros: Location could not be beat right across from the museum.
Excellent
10,0
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Good
7,5
Pros: Extensive breakfast.
Good
7,5
Pros: Great location, close to almost everything. Breakfast had good variety.
Mediocre
2,0
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Good
6,7
Pros: Great and central location, nicely equipped clean room.
Details
Reviews
Overall 8,7 Excellent
Based on 2 920 reviews
Location
9,5
Service
9,4
Breakfast
8,7
Food
8,1
WiFi
7,4
Room
6,0
Vibe
5,3
Amenities
5,1
Value
5,0
Comfort
4,8
Cleanliness
4,2
Service
9,7
Location
9,6
Breakfast
8,6
Room
6,2
Amenities
5,0
Vibe
4,9
Value
4,8
Comfort
4,4
Service
9,7
Location
9,7
Breakfast
8,8
Amenities
5,5
Room
5,5
Comfort
4,8
Vibe
4,8
Cleanliness
4,2
Location
9,5
Service
9,1
Breakfast
8,5
Room
5,6
Breakfast
8,9
8,3 Excellent
Pros: Very comfortable bed- helpful staff
Cons:
8,0 Excellent
Pros: The very friendly and helpful staff
Cons: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable
9,6 Excellent
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Cons:
9,6 Excellent
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Cons:
8,8 Excellent
Pros: Excellent location. Friendly & helpful staff.
Cons: Nothing on top of my mind
7,5 Good
Pros: The location is fantastic and can’t be faulted.
Cons: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.
9,6 Excellent
Pros: Location could not be beat right across from the museum.
Cons: Chose this hotel specifically because it stated on booking.com that it had an airport shuttle transportation for an extra fee. However, it wasn't available.
10,0 Excellent
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Cons:
7,5 Good
Pros: Extensive breakfast.
Cons: No iron/board in room.
7,5 Good
Pros: Great location, close to almost everything. Breakfast had good variety.
Cons: Small rooms that look over a central court yard. No natural day light. Dripping shower and no bath tub.
2,0 Mediocre
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Cons: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.
6,7 Good
Pros: Great and central location, nicely equipped clean room.
Cons: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
Overall 8,6 Excellent
Based on 7 363 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Great location, very near the railway station. Grand foyer, spacious well appointed rooms and excellent breakfast included.
Excellent
9,0
Pros: Location
Excellent
8,3
Pros: Location, price and clean
Excellent
9,2
Pros: Situated in a fantastic position. Hop on hop off bus leaves from the front door. Can walk to hotel from the station.
Excellent
10,0
Pros: Value for money, location is just perfect
Mediocre
3,0
Pros: It was very clean at a great location.
Good
6,0
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Excellent
9,2
Pros: The room was big, confortable and very clean. The staff was very helpful and nice . It is close to many amenities, transport, restaurants, museum,..
Excellent
8,3
Pros: The breakfast is FABULOUS, worthy of a five star hotel. The personnel at breakfast are very lively and welcoming. The location is great: you can walk to almost everything - museums like the not to miss El Prado are just a 6-7 minutes walk, El Retiro park is also close by, the beautiful plaza major is like a 20 minutes walk, 5 more minutes and your at the royal palace and al Mudena cathedral. Also Atocha train and metro station is just 5 easy minutes away. Plus, right in front of the hotel, I mean just at the door: taxi stops, several bus stops.. We stayed on 2 separate days and, in between, traveled by train to Lisbon: they very kindly kept our heavy luggage for 4 days until we came back, which allowed us to travel light. We are very thankful for that. Rooms are comfy and well furnished.
Excellent
8,0
Pros: Clean comfortable single room, large bathroom, conveniently located near the train station.
Excellent
9,6
Pros: Staff where very friendly, location was great ,
Excellent
8,3
Pros: Location! It is very conveniently located near to many good attractions and to the Atocha train station. Comfy beds. Very kind and helpful staff.
Details
Reviews
Overall 8,6 Excellent
Based on 7 363 reviews
Location
9,3
Service
8,7
Breakfast
8,5
Room
6,8
WiFi
6,1
Comfort
4,8
Value
4,6
Wellness
2,5
Location
9,6
Breakfast
9,3
Service
8,8
Amenities
7,1
Room
6,7
Comfort
5,1
Value
5,0
Location
9,5
Service
9,0
Breakfast
8,1
Room
6,3
Comfort
5,1
Value
4,4
Location
9,3
Service
8,6
Breakfast
8,4
Cleanliness
8,2
Room
7,1
Comfort
4,9
Location
9,1
Service
8,8
Breakfast
8,4
Amenities
6,2
Room
6,0
10,0 Excellent
Pros: Great location, very near the railway station. Grand foyer, spacious well appointed rooms and excellent breakfast included.
Cons: There was nothing we didn’t like. It was excellent in all respects.
9,0 Excellent
Pros: Location
Cons: Nothing, it is great
8,3 Excellent
Pros: Location, price and clean
Cons: Renovations and service was ok but not great.
9,2 Excellent
Pros: Situated in a fantastic position. Hop on hop off bus leaves from the front door. Can walk to hotel from the station.
Cons: We found the bed too hard and small as are used to King size bed. Would have been better to get 2 singles.
10,0 Excellent
Pros: Value for money, location is just perfect
Cons:
3,0 Mediocre
Pros: It was very clean at a great location.
Cons: The beds are terrible. I could hardly sleep the first night. The second I was not able to sleep. We were told the beds were new. These are the worst beds I have ever “slept†in (didn’t really sleep). These beds bring the hotel to a 2 s
6,0 Good
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Cons: 1) No coffee maker - a 4-star hotel anywhere should have that. 2) No iron 3) the amenities were rather basic.
9,2 Excellent
Pros: The room was big, confortable and very clean. The staff was very helpful and nice . It is close to many amenities, transport, restaurants, museum,..
Cons:
8,3 Excellent
Pros: The breakfast is FABULOUS, worthy of a five star hotel. The personnel at breakfast are very lively and welcoming. The location is great: you can walk to almost everything - museums like the not to miss El Prado are just a 6-7 minutes walk, El Retiro park is also close by, the beautiful plaza major is like a 20 minutes walk, 5 more minutes and your at the royal palace and al Mudena cathedral. Also Atocha train and metro station is just 5 easy minutes away. Plus, right in front of the hotel, I mean just at the door: taxi stops, several bus stops.. We stayed on 2 separate days and, in between, traveled by train to Lisbon: they very kindly kept our heavy luggage for 4 days until we came back, which allowed us to travel light. We are very thankful for that. Rooms are comfy and well furnished.
Cons: One thing I didn't like on our second stay, the room wasn't very clean and the kettle had coffee remains. When I informed the person in charge, the reply was that it was actually stained and needed extra cleaning time... I found the reply unprofessional: it is a 4 star hotel, I'm sure they have a replacement unstained kettle to put in the room.
8,0 Excellent
Pros: Clean comfortable single room, large bathroom, conveniently located near the train station.
Cons: Breakfast was excellent but expensive
9,6 Excellent
Pros: Staff where very friendly, location was great ,
Cons: Elevator very slow.
8,3 Excellent
Pros: Location! It is very conveniently located near to many good attractions and to the Atocha train station. Comfy beds. Very kind and helpful staff.
Cons: The water in the shower does not drain well.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 6 448 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: I loved Gran Versalles Hotel. It is a very comfortable and excellently located place to stay in Madrid. I will definitely come back soon. Breakfast is also very good and a good value. The hotel is right next to Plaza Santa Barbara and near the lovely central Madrid like the Gran Via and Plaza del Sol.
Excellent
10,0
Pros: Breakfast had a wide range of options and the dining area was very nice. The location is excellent, rooms are big and spacious and clean
Excellent
8,8
Pros: It was clean, great buffet breakfast, mattress, comfortable room. Not as close so the main attractions but close to the metro etc beautiful suburb
Excellent
9,6
Pros: Location was great, close to Metros as we wanted. Hotel was very comfortable.
Excellent
8,0
Pros: Location was great
Good
7,5
Pros: I loved the location. You can walk to Gran via if you don’t mind a 20 minute walk
Excellent
10,0
Pros: Excellent location near to a metro station.Very clean and comfortable with a spacious room and bathroom which had a walk in shower. Staff were pleasant and helpful. Lovely breakfast.
Good
6,8
Pros: Great location.
Friendly staff
Renovated bathrooms
Good
6,7
Pros: It was clean
Excellent
10,0
Pros: Location, breakfast and cleaning, hosting
Good
7,9
Pros: Everything else was good
Excellent
8,8
Pros: Clean room Nice staff Confi reception area, well thought and nicely designed. Breakfast is great.
Details
Reviews
Overall 8,5 Excellent
Based on 6 448 reviews
Location
9,1
Service
8,4
WiFi
8,4
Breakfast
8,1
Room
7,4
Amenities
5,2
Service
8,7
Location
8,6
Breakfast
8,1
Room
8,0
Location
8,6
Breakfast
8,1
Service
7,5
Room
6,8
Vibe
4,5
Location
8,9
Service
8,1
Breakfast
7,9
Room
7,2
Comfort
6,3
Vibe
4,3
Location
9,2
Cleanliness
8,9
Service
8,4
Breakfast
8,0
Room
7,0
Vibe
4,9
9,0 Excellent
Pros: I loved Gran Versalles Hotel. It is a very comfortable and excellently located place to stay in Madrid. I will definitely come back soon. Breakfast is also very good and a good value. The hotel is right next to Plaza Santa Barbara and near the lovely central Madrid like the Gran Via and Plaza del Sol.
Cons: It was a really good value. I wish I stayed longer!
10,0 Excellent
Pros: Breakfast had a wide range of options and the dining area was very nice. The location is excellent, rooms are big and spacious and clean
Cons:
8,8 Excellent
Pros: It was clean, great buffet breakfast, mattress, comfortable room. Not as close so the main attractions but close to the metro etc beautiful suburb
Cons:
9,6 Excellent
Pros: Location was great, close to Metros as we wanted. Hotel was very comfortable.
Cons: The breakfast could have had more variety
8,0 Excellent
Pros: Location was great
Cons: My friend didn’t like that there was no wash cloth provided in the bathroom
7,5 Good
Pros: I loved the location. You can walk to Gran via if you don’t mind a 20 minute walk
Cons: The room had a funny smell like paint or mothballs. The air conditioner needs to be stronger with how hot Madrid can get during the summer. It was a nice hotel but I don’t think I would be staying here again
10,0 Excellent
Pros: Excellent location near to a metro station.Very clean and comfortable with a spacious room and bathroom which had a walk in shower. Staff were pleasant and helpful. Lovely breakfast.
Cons: No complaints.
6,8 Good
Pros: Great location.
Friendly staff
Renovated bathrooms
Cons: No A/C (it is either heat or cold at management's discretion).
Room is not cleaned unless specifically requested (tag at the door)
Rooms are small amd noisy
Extra long pillows
Hard mattress
Outdated furniture
6,7 Good
Pros: It was clean
Cons: The room was noisy
10,0 Excellent
Pros: Location, breakfast and cleaning, hosting
Cons:
7,9 Good
Pros: Everything else was good
Cons: Staff need to speak better English
8,8 Excellent
Pros: Clean room Nice staff Confi reception area, well thought and nicely designed. Breakfast is great.
Cons: Room decoration is old. Noise isolation could be better. Tiny elevators.
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Senator Gran Vía 70 Spa Hotel places you in the heart of Madrid, steps from Gran Via Street and Plaza de España. Featured amenities include a 24-hour front desk and an elevator (lift).
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Overall 8,3 Excellent
Based on 2 140 reviews
All reviews
- All reviews
Excellent
8,2
Pros: Great location. Walking distance to many great neighborhoods and super easy metro access.
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: The staff was very helpful and friendly. You couldn’t ask for a better location in Madrid. And the price was. Rey reasonable.
Good
6,0
Pros: location, hotel views
Excellent
10,0
Pros: Great location
Excellent
10,0
Pros: Loved the rooftop jacuzzi - we had no idea this was available at the hotel so was a great surprise when we arrived! The price was so cheap we were a bit unsure of what we were going to turn up to, but we were pleasantly surprised by how amazing the hotel was, spotlessly clean, tea and coffee in the room, staff couldn’t do enough for you.
Excellent
9,2
Pros: The location is excellent.
Good
7,9
Pros: Good location. Easy walk to all major attractions and plenty of restaurants close by. We stayed in a suite which was clean and spacious for our family of four.
Excellent
9,6
Pros: The hotel was excellent we particularly had excellent service from Leo who worked on reception, he helped find particular attractions we where looking for and a few others as well, we would like you to thank him for this. For breakfast we had a really good selection,and the location was fantastic
Excellent
10,0
Pros: I liked the hotel staff best of all, as each of them seemed to understand what customer care is all about and executed same perfectly. Their friendliness and attention to detail was second to none. Each staff member went the extra mile to ensure my stay at their hotel was outstanding. The room was a perfect size with stunning views of Madrid. The morning breakfast had a huge selection of hot and cold foods, perfect to set you up for the rest of the day. As the adgit goes, it about location, location, location - and this Hotel is right bang smack in the middle of Madrid's tourist, restaurant and shopping areas.
Excellent
10,0
Okay
5,8
Pros: Close to a lot of the sites
Good
6,7
Pros: very good location, near metro station and shopping. the bedroom was really a family room. at 9 floor there wasn't any noise of the street and trafic.
Excellent
8,0
Pros: lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
Okay
5,3
Pros: The location is fantastic, but since I already know Madrid I knew this going it. It's about a block and a half from the Plaza Espana metro and it's very accessible to pretty much everything. I also liked that they had a free mini bar though there were just a couple of Pepsi's, bottles of waters, a couple of juice boxes, and an alcohol free beer. It was still a nice bonus. Another surprise was how big the bathroom was, nearly as big as the bedroom and there is a remote control for the bed that elivates it. The room was also really clean.
Good
7,0
Pros: Great location & overall atmosphere
Good
7,0
Pros: Location and the spa
Good
6,4
Pros: The fact that the hotel was central and everything was accessable
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Cons: $self.cons
Excellent
8,0
Pros: everything. super location
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Cons: $self.cons
Good
6,4
Pros: Hotel staff was friendly. The breakfast was good. Good location.
Good
7,6
Pros: It was very relaxing staying in the hotel. Although you were in the city the rooms are soundproof and that was a great help. Everything is within walking distance from the hotel which was great. Also, I was with my parents and tea/coffee facilities in the room was great.
Good
6,8
Pros: I had a very comfortable room with excellent facilities. The hotel was very convenient to shops, sights and restaurants.
Details
Reviews
Overall 8,3 Excellent
Based on 2 140 reviews
Cleanliness
8,5
Comfort
8,3
Location
9,4
Services
8,0
Staff
8,4
Value for money
7,5
8,2 Excellent
Pros: Great location. Walking distance to many great neighborhoods and super easy metro access.
Cons: The beds were not very comfortable and also were on wheels so sitting up in the beds and leaning against the wall would cause it to slide across the room.
10,0 Excellent
Pros: Everything
Cons: Everything
10,0 Excellent
Pros: The staff was very helpful and friendly. You couldn’t ask for a better location in Madrid. And the price was. Rey reasonable.
Cons: Nothing
6,0 Good
Pros: location, hotel views
Cons: the hotel look a little old, need a refresh
10,0 Excellent
Pros: Great location
Cons:
10,0 Excellent
Pros: Loved the rooftop jacuzzi - we had no idea this was available at the hotel so was a great surprise when we arrived! The price was so cheap we were a bit unsure of what we were going to turn up to, but we were pleasantly surprised by how amazing the hotel was, spotlessly clean, tea and coffee in the room, staff couldn’t do enough for you.
Cons: Nothing!
9,2 Excellent
Pros: The location is excellent.
Cons: The room was slightly smelly
7,9 Good
Pros: Good location. Easy walk to all major attractions and plenty of restaurants close by. We stayed in a suite which was clean and spacious for our family of four.
Cons: The sofa bed was a little too small for our two kids aged 9&11. The breakfast was basic and did not vary at all for the all the five days we stayed there.
9,6 Excellent
Pros: The hotel was excellent we particularly had excellent service from Leo who worked on reception, he helped find particular attractions we where looking for and a few others as well, we would like you to thank him for this. For breakfast we had a really good selection,and the location was fantastic
Cons:
10,0 Excellent
Pros: I liked the hotel staff best of all, as each of them seemed to understand what customer care is all about and executed same perfectly. Their friendliness and attention to detail was second to none. Each staff member went the extra mile to ensure my stay at their hotel was outstanding. The room was a perfect size with stunning views of Madrid. The morning breakfast had a huge selection of hot and cold foods, perfect to set you up for the rest of the day. As the adgit goes, it about location, location, location - and this Hotel is right bang smack in the middle of Madrid's tourist, restaurant and shopping areas.
Cons:
10,0 Excellent
Pros:
Cons: Limited hours for children in the pool/spa area - only 10am - noon.
5,8 Okay
Pros: Close to a lot of the sites
Cons: Room was ok did not like the breakfast. Found a bug in my sons cereal while he was eating and food didn’t seem fresh.
6,7 Good
Pros: very good location, near metro station and shopping. the bedroom was really a family room. at 9 floor there wasn't any noise of the street and trafic.
Cons: the breakfast not included and too expensive
8,0 Excellent
Pros: lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
Cons:
5,3 Okay
Pros: The location is fantastic, but since I already know Madrid I knew this going it. It's about a block and a half from the Plaza Espana metro and it's very accessible to pretty much everything. I also liked that they had a free mini bar though there were just a couple of Pepsi's, bottles of waters, a couple of juice boxes, and an alcohol free beer. It was still a nice bonus. Another surprise was how big the bathroom was, nearly as big as the bedroom and there is a remote control for the bed that elivates it. The room was also really clean.
Cons: I was disappointed actually, despite of all the things I said prior. It's listed as a 4 star hotel so I had high expectations and it didn't meet them. The room was an interior room so there was no view, fair enough though, I guess they can't all be. There was only shampoo/ body gel in the shower, I'd fully expected if not tiny bottles of each, then dispensers for all three. Also the decor was quite outdated looking, not old fashioned in a tasteful way, but outdated. Like it was still stuck in the 80's. One other point, I was really excited about the spa, but that was the most disappointing part. No seperate changing rooms, 1/2 the jets didn't work and the jacuzzi was tepid, also the sauna was broken.
7,0 Good
Pros: Great location & overall atmosphere
Cons: I didn't like the fact that guests have to pay extra to use the spa facilities. It's the first time I see that. Usually, all you have to pay is for massages, not to use pool & sauna. The hotel has Spa in its name which leads one to assume that the basic spa amenities are included.
7,0 Good
Pros: Location and the spa
Cons:
6,4 Good
Pros: The fact that the hotel was central and everything was accessable
8,0 Excellent
Pros: everything. super location
6,4 Good
Pros: Hotel staff was friendly. The breakfast was good. Good location.
Cons: Our room was too small. The lights were too confusing to work properly. They don't allow you to use the exercise equipment before 10:00am. Would have liked them to serve breakfast at least until 11:00.
7,6 Good
Pros: It was very relaxing staying in the hotel. Although you were in the city the rooms are soundproof and that was a great help. Everything is within walking distance from the hotel which was great. Also, I was with my parents and tea/coffee facilities in the room was great.
Cons: I would prefer a more varied menu in the hotel for the evening. Maybe some more comfortable seating for at night would be good. Also the airconditioning needs to be a little more efficient rooms very warm at night. But overall excellent.
6,8 Good
Pros: I had a very comfortable room with excellent facilities. The hotel was very convenient to shops, sights and restaurants.
Cons: The reception area and bar need upgrading. They are rather basic and not what one would expect of a four star hotel.
A stay at Senator Gran Vía 70 Spa Hotel places you in the heart of Madrid, steps from Gran Via Street and Plaza de España. Featured amenities include a 24-hour front desk and an elevator (lift).
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8,1 Excellent
Based on 7 958 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5,0
Pros: breakfast ok parking fine beds were very poor all beds were of the put you up type! would not stay here again
Good
7,5
Pros: Location to retiro is good. We could walk back from centre after dinner easily and the streets felt very safe. The family room we booked was very useful for us, so we didn't have to split across 2 bedrooms. The beds were very comfortable and the room spotless clean. The bathroom was large and Shower hot and strong.
Good
6,3
Pros: Breakfast good. Lobby and bar attractive and spacious.
Excellent
9,4
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Good
6,3
Pros: Location and cleanliness daily of rooms as well as excellent breakfast
Excellent
9,2
Pros: Excellent location. Very clean. Friendly personal.
Good
6,7
Pros: The yound receptionist when checking in was great !! Very helpful and was offering advice
Excellent
10,0
Pros: Concierge and reception people took customer service to another level! Haven't experienced or seen excellent customer service like this in a very long time!!!
Good
7,9
Pros: This hotel is okay,very close to the Atocha station.but the instruments of the room seem a little old. And the curtains are not very good,because if you want to sleep in a little while,and if you are very sensitive to the light,then there would be a problem.because those curtains can’t cover the light very well.
Excellent
8,6
Pros: Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk.
Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room.
Excellent
8,8
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Details
Reviews
Overall 8,1 Excellent
Based on 7 958 reviews
Location
9,2
Service
8,5
Breakfast
8,0
Room
6,8
WiFi
6,5
Food
5,4
Amenities
4,9
Vibe
3,6
Location
8,7
Breakfast
8,2
Service
8,2
Cleanliness
7,9
Value
6,3
Room
6,2
Comfort
5,9
Food
5,6
Amenities
4,5
Vibe
2,6
Location
9,6
Breakfast
8,4
Service
7,7
Value
7,1
Room
7,0
Food
5,4
Amenities
4,7
Vibe
2,6
Location
9,2
Service
8,3
Cleanliness
7,2
Food
6,2
Room
5,3
Amenities
5,2
Location
9,2
Service
8,2
Comfort
6,6
Room
6,2
Vibe
3,3
5,0 Okay
Pros: breakfast ok parking fine beds were very poor all beds were of the put you up type! would not stay here again
Cons: beds very poor and uncomfortable
7,5 Good
Pros: Location to retiro is good. We could walk back from centre after dinner easily and the streets felt very safe. The family room we booked was very useful for us, so we didn't have to split across 2 bedrooms. The beds were very comfortable and the room spotless clean. The bathroom was large and Shower hot and strong.
Cons: Desk staff were not especially welcoming and not forthcoming with any extra information, like How to get to the local attractions etc)
6,3 Good
Pros: Breakfast good. Lobby and bar attractive and spacious.
Cons: Rather old fashioned hotel with poor staff on reception. Left room at 9am and still not clean at 5pm. No nice nearby restaurants/bars.
9,4 Excellent
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Cons:
6,3 Good
Pros: Location and cleanliness daily of rooms as well as excellent breakfast
Cons: Booked double got given 3 single beds room walls very thin was able to hear all next doors conversation and bar staff surly to point of rude so only used once
9,2 Excellent
Pros: Excellent location. Very clean. Friendly personal.
Cons: Needs renovation.
6,7 Good
Pros: The yound receptionist when checking in was great !! Very helpful and was offering advice
Cons: The breakfast staff were miserable and didn't engage at all.. felt like we were a inconvience
10,0 Excellent
Pros: Concierge and reception people took customer service to another level! Haven't experienced or seen excellent customer service like this in a very long time!!!
Cons: That every customer service experience won't be the same as here!!!
7,9 Good
Pros: This hotel is okay,very close to the Atocha station.but the instruments of the room seem a little old. And the curtains are not very good,because if you want to sleep in a little while,and if you are very sensitive to the light,then there would be a problem.because those curtains can’t cover the light very well.
Cons:
8,6 Excellent
Pros: Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk.
Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room.
Cons: Everything in good repair, but decor a bit dated.
8,8 Excellent
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Cons:
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
A stay at Hostel Era Alonso Martinez places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7,5 Good
Based on 833 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Everything were perfect.
Good
6,7
Pros: Was a blessing in disguise that the original property I booked was full, and was allocated to a different accommodation 3 streets down. Initially booked 3 beds in a 10 bed room hostel, but was allocated to 8 bedrooms instead and coincidentally, there was no other people apart from the 3 of us. Was amazing
Good
7,1
Pros: The location is good and in a very quiet zone. The bed is very confortable. The staff is also friendly. The breakfast is nice.
Good
7,5
Pros: Location was great. Toilet was also clean.
Excellent
8,8
Pros: Everything there was good
Excellent
9,2
Pros: Staff was extra helpful!
Good
7,5
Pros: Pretty decent hostel, simple, but clean and friendly. They have air conditioner and hot water in the showers.
Excellent
8,8
Pros: Room, bathroom and toilet were all cleanness Staff was kind and friendly
Good
7,5
Pros: I checked in very late. The nightshift guy who checked me in was really nice but theres one lady that was sitting on the couch i think shes a staff of owner or whatever i dont know and she gave me the dirtiest look and dont smile at all like i was not welcome. Lady, im a customer and i paid i dont know why is it so hard to give a bit of a smile, i owned a hostel back in Kuala Lumpur and i know how to treat my customers very well and i will make sure my staffs will do the same. This lady, she failed to do so. The rest of the staffs are super nice include the housekeeper lady in the morning. Thank you everybody, definitely recommended and will come back
Good
7,9
Details
Reviews
Overall 7,5 Good
Based on 833 reviews
Cleanliness
7,2
Comfort
6,8
Location
8,5
Services
6,9
Staff
8,1
Value for money
7,5
10,0 Excellent
Pros: Everything were perfect.
Cons:
6,7 Good
Pros: Was a blessing in disguise that the original property I booked was full, and was allocated to a different accommodation 3 streets down. Initially booked 3 beds in a 10 bed room hostel, but was allocated to 8 bedrooms instead and coincidentally, there was no other people apart from the 3 of us. Was amazing
Cons: Probably the facilities available
7,1 Good
Pros: The location is good and in a very quiet zone. The bed is very confortable. The staff is also friendly. The breakfast is nice.
Cons: There is no kitchen, just a microwave. Also the bathroom can be more confortable specially the small one with the shower.
7,5 Good
Pros: Location was great. Toilet was also clean.
Cons: AC was not working properly.
8,8 Excellent
Pros: Everything there was good
Cons: The receptionist did not ask the room keys back while vacating and we carried it to the train station . Had to come back a long distance to return. I m not complaining this but it caused some precious time for my flight as he was a very nice person.
9,2 Excellent
Pros: Staff was extra helpful!
Cons: Roomy was a little warm.
7,5 Good
Pros: Pretty decent hostel, simple, but clean and friendly. They have air conditioner and hot water in the showers.
Cons:
8,8 Excellent
Pros: Room, bathroom and toilet were all cleanness Staff was kind and friendly
Cons: A door of bathroom was broken WiFi connection was bad and almost I couldn’t use my phone
7,5 Good
Pros: I checked in very late. The nightshift guy who checked me in was really nice but theres one lady that was sitting on the couch i think shes a staff of owner or whatever i dont know and she gave me the dirtiest look and dont smile at all like i was not welcome. Lady, im a customer and i paid i dont know why is it so hard to give a bit of a smile, i owned a hostel back in Kuala Lumpur and i know how to treat my customers very well and i will make sure my staffs will do the same. This lady, she failed to do so. The rest of the staffs are super nice include the housekeeper lady in the morning. Thank you everybody, definitely recommended and will come back
Cons: I checked in very late. The nightshift guy who checked me in was really nice but theres one lady that was sitting on the couch i think shes a staff of owner or whatever i dont know and she gave me the dirtiest look and dont smile at all like i was not welcome. Lady, im a customer and i paid i dont know why is it so hard to give a bit of a smile, i owned a hostel back in Kuala Lumpur and i know how to treat my customers very well and i will make sure my staffs will do the same. This lady, she failed to do so. The rest of the staffs are super nice include the housekeeper lady in the morning. Thank you everybody, definitely recommended and will come back
7,9 Good
Pros:
Cons: Too noisy one night and somebody stole my water in the fridge.
A stay at Hostel Era Alonso Martinez places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7,1 Good
Based on 1 072 reviews
All reviews
- All reviews
- Solo
Okay
4,6
Good
7,9
Excellent
8,8
Pros: The staff the friendly... Value for money... Close to metro station...
Excellent
8,3
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Good
6,7
Pros: Location is the best point of that hostel.
Okay
5,4
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Good
6,7
Good
7,9
Pros: Location is very good and breakfast is ok!
Excellent
9,2
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Okay
5,4
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Details
Reviews
Overall 7,1 Good
Based on 1 072 reviews
Location
9,1
WiFi
7,5
Service
5,9
Cleanliness
4,5
Comfort
4,2
Vibe
4,1
Breakfast
4,0
Amenities
3,8
Room
3,6
Food
3,1
Location
9,2
Service
6,3
Amenities
3,7
Breakfast
3,6
Room
2,9
4,6 Okay
Pros:
Cons: We leaved early and asked if they could give something for breakfast earlier. This wasn`t possible even they have 24h reception.
7,9 Good
Pros:
Cons: The person that received us when we arrived was really rude. There was a problem with our towels that went missing and the staff said they could do nothing, only let us search for it. Finally we found them in the cleaning room.
8,8 Excellent
Pros: The staff the friendly... Value for money... Close to metro station...
Cons: Limited options for the included breakfast...
8,3 Excellent
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Cons: the neighborhood is too noisy. If you want to rest, you won't be able if you stay here! :). I was partying in Madrid so I did not care. (Disclaimer).
6,7 Good
Pros: Location is the best point of that hostel.
Cons: Breakfast is very very poor. I was buying my own breakfast every day. If they are giving breakfast I think better not to give and spend the money solving the bathrooms that were broken and without warm watter.
5,4 Okay
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Cons: I might have been unlucky but it was one of thoses hostels with a really bad vibe. Not awful but just no one talking to each other, most of the staff did the bare minimum in terms of cordiality. Decoration will definitely need an improvement and to be refurnished.
6,7 Good
Pros:
Cons: Location is just right. Very clear. can't complain for the price.
7,9 Good
Pros: Location is very good and breakfast is ok!
Cons: Bathrooms are outside the badrooms (if you are in a shared mixed badroom) what is somehow unconfortable. Common area a bit small.
9,2 Excellent
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Cons:
5,4 Okay
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Cons: Pretty much everything was super average. It was so hot, smelt yuck nothing good going on.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 6,8 Good
Based on 3 793 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7,9
Pros: Great location. Clean but dated.
Mediocre
2,9
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Okay
5,8
Pros: Location
Excellent
8,8
Pros: The location. Accesible to all points
Good
7,9
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Okay
5,4
Pros: The location was good
Okay
4,6
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Good
7,5
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Mediocre
3,3
Pros: Nothing only location.
Good
6,0
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Mediocre
3,3
Pros: Location was ok
Details
Reviews
Overall 6,8 Good
Based on 3 793 reviews
Location
9,4
Comfort
6,1
Service
6,1
Breakfast
5,3
Room
4,5
Food
4,4
Cleanliness
4,1
WiFi
3,1
Amenities
2,7
Vibe
1,2
Location
9,5
Service
5,5
Room
3,1
Vibe
0,7
Comfort
5,7
Room
3,9
Comfort
5,2
Room
3,2
7,9 Good
Pros: Great location. Clean but dated.
Cons: There wasn't any kettle in rooms for tea or coffee.
2,9 Mediocre
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Cons: The room is not good enough and i can hear the noise from the other room. I request all what i need but i didn`t get it.
5,8 Okay
Pros: Location
Cons: Customer service
8,8 Excellent
Pros: The location. Accesible to all points
Cons: The staff is quite rude, principally the gentleman at the breakfast and cafeteria.
7,9 Good
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Cons: It was always difficult to open my room with the key. Most times the cleaning lady who was really pleasant had to help me out.
5,4 Okay
Pros: The location was good
Cons: In poor state of repair, wallpaper coming off walls, tired decor, in need of maintenance.
4,6 Okay
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Cons: As soon as you left the lobby it was apparent it wasn't going to be a great experience. Wallpaper hanging off every single wall on level 5 (where my room was). Air conditioning unit was so old, it was better to open the window!
7,5 Good
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Cons: The room and the 6th floor in general was very shabby and dated. The window from our room had no restriction on opening - it was big, low down and a sheer drop down to the street below. Terrifying! I still can't work out why this hotel has 4 stars, it was basic.
3,3 Mediocre
Pros: Nothing only location.
Cons: Staff has horrible attitude, AC was a nightmare if it wasn’t cause my son team was in the hotel I would have never stayed
6,0 Good
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Cons: The room Air conditioning was almost non existent. It was very warm in Madrid when we stayed. I need to be under the covers when I sleep. The pillows were the worst I have ever encountered! They were long and thin so they offered no head support. If you folded them in half it was worse because it became very firm and uncomfortable like sleeping on a bath towel that was rolled up and then folded in half. I need absolute darkness to sleep. The light illuminating from the TV literally lit the room up. It wasn't until our last night that I figured to cover the TV with blankets. The walls and ceilings seem thin because I heard banging and conversations going on in other rooms, both above and on the side of me. You could even hear the people across the hall. The complimentary breakfast buffet also was not worth even going to. Everything was not only substandard and cheap, but while we were there the hotel was at capacity, so the buffet area was extremely loud, and everyone was grabbing food as fast as they could. We ate breakfast outside each day after that. Bottom line...Spend a few extra bucks for a more comfortable hotel, with a better breakfast!
3,3 Mediocre
Pros: Location was ok
Cons: Dirty water coming out of the faucets and toilet, no air conditioning.
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