Best Madrid hotels near Museo Nacional de Artes Decorativas
In the artistic and cultural heart of Madrid, a short walk from some of the most important monuments in the city, such as the Royal Palace, the Teatro Real and the Almudena Cathedral, behind its magnificent façade the Gran Meliá Palacio de los Duques combines vintage splendour with a delicate contemporary sensibility. This fascinating palace, located on the site of what was the most important convent in Europe in the 13th century, the Convent of Santo Domingo, maintains the character and elegance of the original structure: the residence of the Dukes of Granada de Ega, and has a a beautiful and historically important garden. Elegant, exquisitely designed rooms that capture the moment and make it eternal. More than just a luxury hotel, the Gran Melia Palacio is a canvas that inspired a most extraordinary way of life. Located in the heart of the Spanish capital, a city with 73 museums, including the Prado, the Reina Sofía and the Thyssen Bornemisza, and home to such major works such as Picasso’s Guernica, The Second of May by Goya and Velázquez’s Meninas, the source of inspiration in the interior design of the hotel and driving element in all its rooms.
Overall 9,3 Excellent
Based on 1 767 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,6
Pros: Hotel was fabulous, staff very kind. Location was perfect.
Excellent
10,0
Pros: From the time we arrived until our departure we felt well cared for & enjoyed our stay.
Excellent
10,0
Pros: The hotel was great as well as the staff. The room included a breakfast buffet which was great for my family!
Excellent
9,6
Pros: Great hotel
Excellent
9,6
Pros: Great location. Excellent high standard hotel. Friendly staff. Roof top pool.
Poor
1,0
Excellent
10,0
Pros: From the moment we arrived at the hotel we where greeted by the doorman with the most welcoming smile. The staff at this hotel go above and beyond for everyone. The hotel is beautiful, stunning in fact. It’s in the centre so is in easy walking distance to all the main attractions. I cannot praise the hotel and staff enough. We have such a wonderful stay: we will definitely be back next year. Stuart & Paula Taylor
Excellent
10,0
Pros: Could not fault, everything was excellent. Service was very friendly and super efficient, the bar area felt very relaxed and the interior design was superb. The restaurant in the converted stables was wonderful. The space is brilliant with the glass floor and the food was historic, especially the goat shoulder which melted in the mouth. The roof top pool area was great to relax in after a day sightseeing
Excellent
8,8
Pros: With much care of personnel, we felt right at home in this beautiful old building located a stones throw away from the Royal Palace and Gran Via shopping street. Large, well appointed rooms, some unfortunately with a view of the next door (close at 30 meters?) office. Comfortable beds and chairs, including a sofa which is a nice addition when you are on a multiple day visit. Beautiful bathroom with excellent bath products. Staff deserves all compliments, as they go out of their way to facilitate your every wish. Particularly the reception, concierge and porters were always extremely attentive even with "not every day" requests. Beautiful breakfast area, with much choice. Lovely rooftop terrace with a small bar area. for champagne with a view. Gran Via is just around the corner for extensive shopping in major chain stores. The more exclusive Calle Serrano with designer brands, is a 10 minute taxi ride away. Buying tickets for major musea and venues at the Concierge desk, at the same prices, however skipping the cues was a lovely extra service.
Excellent
9,2
Pros: The cleanliness, courtesy and service, decor .
Details
Reviews
Overall 9,3 Excellent
Based on 1 767 reviews
Vibe
9,9
Location
9,7
Service
9,4
Amenities
9,3
Bar
8,6
Room
8,6
Food
8,2
Breakfast
8,2
Pool
6,7
Wellness
5,8
Vibe
9,8
Location
9,6
Service
9,5
Amenities
9,3
Food
8,5
Breakfast
8,4
Room
8,2
Vibe
9,8
Location
9,8
Amenities
9,3
Service
9,2
Food
8,5
Breakfast
8,3
Room
8,3
Comfort
8,2
Value
6,1
9,6 Excellent
Pros: Hotel was fabulous, staff very kind. Location was perfect.
Cons: Our stay was short!
10,0 Excellent
Pros: From the time we arrived until our departure we felt well cared for & enjoyed our stay.
Cons:
10,0 Excellent
Pros: The hotel was great as well as the staff. The room included a breakfast buffet which was great for my family!
Cons:
9,6 Excellent
Pros: Great hotel
Cons: Nothing
9,6 Excellent
Pros: Great location. Excellent high standard hotel. Friendly staff. Roof top pool.
Cons: Room quite small
1,0 Poor
Pros:
Cons: The whole experience was terrible. It doesn't deserve its star rating. The rooms were shocking with a flood in the bathroom every morning as the shower was drainless! The decor was done in cheap plastic like a motel. The food was sub standard.
10,0 Excellent
Pros: From the moment we arrived at the hotel we where greeted by the doorman with the most welcoming smile. The staff at this hotel go above and beyond for everyone. The hotel is beautiful, stunning in fact. It’s in the centre so is in easy walking distance to all the main attractions. I cannot praise the hotel and staff enough. We have such a wonderful stay: we will definitely be back next year. Stuart & Paula Taylor
Cons: N/A
10,0 Excellent
Pros: Could not fault, everything was excellent. Service was very friendly and super efficient, the bar area felt very relaxed and the interior design was superb. The restaurant in the converted stables was wonderful. The space is brilliant with the glass floor and the food was historic, especially the goat shoulder which melted in the mouth. The roof top pool area was great to relax in after a day sightseeing
Cons: Nothing
8,8 Excellent
Pros: With much care of personnel, we felt right at home in this beautiful old building located a stones throw away from the Royal Palace and Gran Via shopping street. Large, well appointed rooms, some unfortunately with a view of the next door (close at 30 meters?) office. Comfortable beds and chairs, including a sofa which is a nice addition when you are on a multiple day visit. Beautiful bathroom with excellent bath products. Staff deserves all compliments, as they go out of their way to facilitate your every wish. Particularly the reception, concierge and porters were always extremely attentive even with "not every day" requests. Beautiful breakfast area, with much choice. Lovely rooftop terrace with a small bar area. for champagne with a view. Gran Via is just around the corner for extensive shopping in major chain stores. The more exclusive Calle Serrano with designer brands, is a 10 minute taxi ride away. Buying tickets for major musea and venues at the Concierge desk, at the same prices, however skipping the cues was a lovely extra service.
Cons: The waiting times for coffee and eggs to order at breakfast were quite long. (however when they did come they were delicious!)
9,2 Excellent
Pros: The cleanliness, courtesy and service, decor .
Cons: As an international hotel it would have been nice to say a newspaper from UK and USA eg The Times and New York Times. Also if guests could indicate if possible the likely time of return it would sometimes enable staff to organise room cleaning more efficiently. Although I had vacated my room By 10 am on two occasions when I returned my room was being cleaned at 4.15 pm and I had to spend time downstairs in the lounge.
In the artistic and cultural heart of Madrid, a short walk from some of the most important monuments in the city, such as the Royal Palace, the Teatro Real and the Almudena Cathedral, behind its magnificent façade the Gran Meliá Palacio de los Duques combines vintage splendour with a delicate contemporary sensibility. This fascinating palace, located on the site of what was the most important convent in Europe in the 13th century, the Convent of Santo Domingo, maintains the character and elegance of the original structure: the residence of the Dukes of Granada de Ega, and has a a beautiful and historically important garden. Elegant, exquisitely designed rooms that capture the moment and make it eternal. More than just a luxury hotel, the Gran Melia Palacio is a canvas that inspired a most extraordinary way of life. Located in the heart of the Spanish capital, a city with 73 museums, including the Prado, the Reina Sofía and the Thyssen Bornemisza, and home to such major works such as Picasso’s Guernica, The Second of May by Goya and Velázquez’s Meninas, the source of inspiration in the interior design of the hotel and driving element in all its rooms.
The new Barceló Emperatriz 5 star hotel reinterprets the beauty of a 19th century palace Madrid, and is inspired by the life of Eugenia de Montijo. Opened in 2016, the new, completely remodelled design of this central boutique hotel in Madrid matches the cosmopolitan, intellectual and visionary personality of the last Spanish empress.
Overall 9,1 Excellent
Based on 896 reviews
All reviews
- All reviews
Excellent
10,0
Pros: The place is very unique ans the staff are very friendly. I can specify one staff member named Rubin in the front desk whom was greatly a help for us.
Excellent
10,0
Pros: We had the nicest welcome/check in experience of any hotel we had ever stayed in. Room was very nice. Bathroom had great disposables, including a comb.
Excellent
8,5
Pros: Danielle at reception was amazing
Excellent
10,0
Pros: The hotel is amazing! It looks so good, the stuff is so pleasant , you really feel welcomed in this hotel. It is clean, the cleaning ladies are coming a few time during the day to make sure everything is clean and if you need something. The bad was the most comfortable bad I ever had. And with the pillows you feel like you are sleeping in a cloud. I found my perfect hotel in Madrid, and will be back soon!
Excellent
8,2
Pros: The bathroom facilities were excellent. The service at breakfast was extremely friendly and the staff on check in / check out were great.
Excellent
10,0
Pros: I like the people and the amazing service. Ruben at the reception desk was a great help during our stay. Miguel the concierge algo and the people at the restaurant.
Excellent
10,0
Pros: Every thing is perfect
Excellent
10,0
Pros: Location. Service. Room.
Excellent
10,0
Pros: Excelente service! Amazing staff and the food superb!
Excellent
9,7
Pros: breakfast, room, bed, location
Excellent
9,2
Pros: Location and value.
Excellent
10,0
Pros: Excellent location, just 5 minutes walking to Salamanca center. Brand new rooms & bathrooms. Cool bath amenities, great room service. Friendly staff always there to help you. Nice views. Rooftop.
Good
7,0
Pros: Nice and clean room. Great location. Quite street.
Good
6,7
Pros: the location is very good near the centre of the city. good transports both metro and bus. it is an experience to do again
Okay
4,7
Pros: The location, quiet, and the room was clean. Metro is close by, and easy to access from airport.
Good
6,3
Pros: very good breakfast: lots of fresh fruit and jamon :) good location in Salamanca district. We booked a special offer with late check-out and free minibar which was great.
Good
7,7
Pros: Outstanding accommodation. Well located hotel for our needs and very near two Metro stations which met all our travel requirements around town. Short ride to all museums, art gallerries etc and short walk to great shopping outlets in Serrano.
Excellent
8,0
Pros: The attention to detail of each guest's requirements.
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Cons: $self.cons
Good
6,0
Pros: very nice stary , good service.
Mediocre
3,2
Pros: The location
Excellent
8,0
Pros: staff friendliness
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Cons: $self.cons
Good
6,8
Pros: Quiet hotel, pleasant staff. We were offered a selection of rooms
Details
Reviews
Overall 9,1 Excellent
Based on 896 reviews
Cleanliness
9,4
Comfort
9,3
Location
9,0
Services
9,1
Staff
9,3
Value for money
8,5
10,0 Excellent
Pros: The place is very unique ans the staff are very friendly. I can specify one staff member named Rubin in the front desk whom was greatly a help for us.
Cons:
10,0 Excellent
Pros: We had the nicest welcome/check in experience of any hotel we had ever stayed in. Room was very nice. Bathroom had great disposables, including a comb.
Cons: It was all great.
8,5 Excellent
Pros: Danielle at reception was amazing
Cons: Bedroom a little small for twin beds
10,0 Excellent
Pros: The hotel is amazing! It looks so good, the stuff is so pleasant , you really feel welcomed in this hotel. It is clean, the cleaning ladies are coming a few time during the day to make sure everything is clean and if you need something. The bad was the most comfortable bad I ever had. And with the pillows you feel like you are sleeping in a cloud. I found my perfect hotel in Madrid, and will be back soon!
Cons: Everything was perfect.
8,2 Excellent
Pros: The bathroom facilities were excellent. The service at breakfast was extremely friendly and the staff on check in / check out were great.
Cons:
10,0 Excellent
Pros: I like the people and the amazing service. Ruben at the reception desk was a great help during our stay. Miguel the concierge algo and the people at the restaurant.
Cons: I like everything
10,0 Excellent
Pros: Every thing is perfect
Cons: Nothing
10,0 Excellent
Pros: Location. Service. Room.
Cons:
10,0 Excellent
Pros: Excelente service! Amazing staff and the food superb!
Cons: Nothing
9,7 Excellent
Pros: breakfast, room, bed, location
Cons: I was on a room facing the street, and although the street was generally quiet, around 8am of each morning a gardener of the property across the street with a very loud blower waked us up. I would avoid the rooms facing the street due to this. I realize this is not the hotel’s fault.
9,2 Excellent
Pros: Location and value.
Cons: Wifi didn’t work well
10,0 Excellent
Pros: Excellent location, just 5 minutes walking to Salamanca center. Brand new rooms & bathrooms. Cool bath amenities, great room service. Friendly staff always there to help you. Nice views. Rooftop.
Cons: Nothing at all
7,0 Good
Pros: Nice and clean room. Great location. Quite street.
Cons:
6,7 Good
Pros: the location is very good near the centre of the city. good transports both metro and bus. it is an experience to do again
Cons: the staff are very rude and not helpfull. there is no parking although it says on the hotel site and staff don't care about this problem where they were asked for information
4,7 Okay
Pros: The location, quiet, and the room was clean. Metro is close by, and easy to access from airport.
Cons: The staff on reception desk is not informative. No maps were provided. The breakfast is fair, good quantity, but too expensive for the quality. The signal quality of Internet is fair, free if you use you own computer, or with an extra cost of you use their computers and printers.
6,3 Good
Pros: very good breakfast: lots of fresh fruit and jamon :) good location in Salamanca district. We booked a special offer with late check-out and free minibar which was great.
Cons: My high evaluation of value for money of this hotel is based on the special offer we booked (80 euros a night with breakfast included). However, when we asked about the price for our next stay in september, we were told the same room would cost 160 euros, which is too much for the amenities you get. In my opinion, this is a good 3stars hotel, but no more than that.
7,7 Good
Pros: Outstanding accommodation. Well located hotel for our needs and very near two Metro stations which met all our travel requirements around town. Short ride to all museums, art gallerries etc and short walk to great shopping outlets in Serrano.
Cons: No on site parking available and street parking limited to one hour
8,0 Excellent
Pros: The attention to detail of each guest's requirements.
6,0 Good
Pros: very nice stary , good service.
Cons: The 2 adult establishments on either end of the hotel are a turn off
3,2 Mediocre
Pros: The location
Cons: Cleaning services and the age of the hotel
8,0 Excellent
Pros: staff friendliness
6,8 Good
Pros: Quiet hotel, pleasant staff. We were offered a selection of rooms
Cons: Surrounding location was quiet but not very interesting
The new Barceló Emperatriz 5 star hotel reinterprets the beauty of a 19th century palace Madrid, and is inspired by the life of Eugenia de Montijo. Opened in 2016, the new, completely remodelled design of this central boutique hotel in Madrid matches the cosmopolitan, intellectual and visionary personality of the last Spanish empress.
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Overall 9,0 Excellent
Based on 2 857 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Location. Comfortable beds.
Good
7,9
Excellent
9,7
Pros: Everythin very good! Clealiness, services and staff!
Excellent
10,0
Excellent
8,8
Pros: Location was perfect and staff very helpful.
Excellent
10,0
Pros: Beautiful hotel,location,staff...everything!
Excellent
9,6
Pros: Great staff and atmosphere and location.
Good
6,3
Pros: The price, location and the room space
Excellent
9,6
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Excellent
10,0
Pros: Great location. Lovely room. Roof top bar brilliant!
Excellent
9,2
Pros: The location, size of the room and cleanliness.
Details
Reviews
Overall 9,0 Excellent
Based on 2 857 reviews
Location
9,5
Service
8,8
WiFi
8,5
Room
8,0
Breakfast
7,0
Value
5,3
Location
9,6
Service
8,6
Room
7,5
Breakfast
7,1
Value
5,8
Location
9,5
Service
9,4
Room
8,5
Breakfast
7,4
Location
9,6
Service
9,0
Room
7,7
Location
9,6
Service
9,0
10,0 Excellent
Pros: Location. Comfortable beds.
Cons:
7,9 Good
Pros:
Cons: Doesn't have a pool, restaurant´s food and attention just regular
9,7 Excellent
Pros: Everythin very good! Clealiness, services and staff!
Cons:
10,0 Excellent
Pros:
Cons: Just location of parking
8,8 Excellent
Pros: Location was perfect and staff very helpful.
Cons:
10,0 Excellent
Pros: Beautiful hotel,location,staff...everything!
Cons:
9,6 Excellent
Pros: Great staff and atmosphere and location.
Cons: We would have like breakfast included for both mornings.
6,3 Good
Pros: The price, location and the room space
Cons: The below The facilities are few and small The breakfast price per person too much and The food wasn’t good only Little choices , I wish if they have more varieties and choices for the food and reduce the price Language barrier was big
9,6 Excellent
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Cons: Nothing negative at all
10,0 Excellent
Pros: Great location. Lovely room. Roof top bar brilliant!
Cons: Nothing!
9,2 Excellent
Pros: The location, size of the room and cleanliness.
Cons: It’s noisy outside
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 8 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9,0 Excellent
Based on 1 919 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,6
Pros: Everything was lovely location ,friendly staff , strong WiFi , delicious breakfast . I highly recommend this hotel in Madrid
Excellent
9,6
Pros: Elegant hotel , lovely & friendly staff, excellent wifi, nice location
Excellent
9,4
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Excellent
10,0
Pros: Staff, facilities, location, rooftop pool, cleanliness, design, friendliness.
Excellent
10,0
Pros: The hotel is very clean, the location is superb!
Excellent
9,2
Pros: The location is just perfect, the roof bar is fantastic, staff are incredibly polite and helpful
Excellent
9,6
Excellent
10,0
Pros: Location and friendly staff.
Excellent
9,2
Pros: Everything
Excellent
10,0
Pros: Extraordinary hotel, probably one of the best in Madrid right now. The decoration was perfect, the staff super attentive and the rooftop pool was very pleasant.
Excellent
10,0
Pros: The ambiance
Excellent
9,7
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Details
Reviews
Overall 9,0 Excellent
Based on 1 919 reviews
Location
9,5
Vibe
9,2
WiFi
9,0
Service
8,9
Bar
8,7
Food
8,2
Breakfast
8,2
Amenities
7,8
Room
6,6
Value
4,9
Pool
4,3
Comfort
4,2
Wellness
1,3
Location
9,4
Vibe
8,8
Service
8,6
Breakfast
8,5
Food
8,1
Amenities
7,8
Room
6,9
Comfort
4,5
Pool
4,1
Location
9,6
Vibe
8,9
Service
8,7
Amenities
7,7
Room
5,5
Comfort
3,7
Location
9,6
9,6 Excellent
Pros: Everything was lovely location ,friendly staff , strong WiFi , delicious breakfast . I highly recommend this hotel in Madrid
Cons: Nothing
9,6 Excellent
Pros: Elegant hotel , lovely & friendly staff, excellent wifi, nice location
Cons: Nothing
9,4 Excellent
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Cons: The rooftop pool is subpar (tiny) and has woefully inadequate seating.
10,0 Excellent
Pros: Staff, facilities, location, rooftop pool, cleanliness, design, friendliness.
Cons: Nothing
10,0 Excellent
Pros: The hotel is very clean, the location is superb!
Cons:
9,2 Excellent
Pros: The location is just perfect, the roof bar is fantastic, staff are incredibly polite and helpful
Cons:
9,6 Excellent
Pros:
Cons: Everything was perfect. In the suite there is no place near the sink for parfumery
10,0 Excellent
Pros: Location and friendly staff.
Cons:
9,2 Excellent
Pros: Everything
Cons: The swimming pool opens at 11
10,0 Excellent
Pros: Extraordinary hotel, probably one of the best in Madrid right now. The decoration was perfect, the staff super attentive and the rooftop pool was very pleasant.
Cons: There is some construction in the streets surrounding the hotel, however this does not affect the hotel itself and there is no noise at night. In any case, if you are taking a car to the hotel check the roads that are cut off to avoid going in circles around Madrid city center.
10,0 Excellent
Pros: The ambiance
Cons: The room is a little small
9,7 Excellent
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Cons: The size of the gym and the pool!!
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 8 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8,9 Excellent
Based on 1 888 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10,0
Pros: Great location and well furnished
Excellent
10,0
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Excellent
10,0
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Excellent
10,0
Pros: Very good location Very good to stop very clean I would stay in it next time
Excellent
9,2
Pros: Great staff who helped us with a few things including printing boarding passes.
Excellent
10,0
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Excellent
9,2
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Excellent
10,0
Pros: Perfect staffs
Excellent
10,0
Pros: Great view and beautiful suite on the 5th floor
Excellent
10,0
Pros: Everything was perfect. One of the best hotel in Madrid.
Excellent
10,0
Pros: Great location, friendly stuff, nice and clean
Okay
5,4
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Details
Reviews
Overall 8,9 Excellent
Based on 1 888 reviews
Location
9,7
Service
9,3
Room
7,3
Breakfast
7,2
WiFi
5,6
Wellness
2,4
Service
9,6
Location
9,5
Breakfast
7,1
Room
7,0
Comfort
6,2
Location
9,6
Service
9,2
Breakfast
7,4
Room
7,0
Amenities
5,0
Room
6,8
10,0 Excellent
Pros: Great location and well furnished
Cons: Nothing
10,0 Excellent
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Cons: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
10,0 Excellent
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Cons: Having the pool at another hotel implied we had to go out of the building to get to it.
10,0 Excellent
Pros: Very good location Very good to stop very clean I would stay in it next time
Cons:
9,2 Excellent
Pros: Great staff who helped us with a few things including printing boarding passes.
Cons:
10,0 Excellent
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Cons:
9,2 Excellent
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Cons: rooms were VERY noisy. could hear everything btw the walls with our neighbors. Check-in registration process seemed a little like an antiquated process managing on a piece of paper rather than within an automated system.
10,0 Excellent
Pros: Perfect staffs
Cons: No balcony
10,0 Excellent
Pros: Great view and beautiful suite on the 5th floor
Cons:
10,0 Excellent
Pros: Everything was perfect. One of the best hotel in Madrid.
Cons: Nothing
10,0 Excellent
Pros: Great location, friendly stuff, nice and clean
Cons:
5,4 Okay
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Cons: Thy mention that they have pool while they don’t have
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8,9 Excellent
Based on 1 055 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: Great location, very clean and pretty
Good
6,6
Pros: Location, bellboy service,
Excellent
8,8
Excellent
10,0
Pros: Everything!
Okay
4,8
Excellent
8,0
Pros: Great location and spacious room
Okay
5,4
Pros: only location
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: We loved staying in this hotel. It was highly recommended to us by a colleague in Madrid and we enjoyed every minute of our stay. The staff were incredibly helpful and friendly and our room was beautiful.
Excellent
10,0
Pros: Service was excellent, room was above our expectation and facilities were amazing. They have great attention de detail. Location is the best in Madrid!
Excellent
10,0
Pros: The view is fantastic! There’s a outdoors bar in-front of Alcala’s door. Staff is very friendly and rooms are bigger than in other hotel we stayed.
Details
Reviews
Overall 8,9 Excellent
Based on 1 055 reviews
Bar
10,0
Location
9,7
Service
9,3
Breakfast
7,8
Room
7,6
Wellness
6,0
Cleanliness
5,9
Pool
5,7
Value
5,3
Amenities
5,0
WiFi
3,2
Location
9,9
Service
9,6
Comfort
8,3
Room
7,3
Location
9,6
Service
9,3
Breakfast
8,0
Room
7,2
10,0 Excellent
Pros: Great location, very clean and pretty
Cons:
6,6 Good
Pros: Location, bellboy service,
Cons: Expensive, old rooms, poor service, low water pressure of the shower, not worth the money..
8,8 Excellent
Pros:
Cons: A very tiny gym with minimal equipment. No Iron in room.
10,0 Excellent
Pros: Everything!
Cons:
4,8 Okay
Pros:
Cons: At 5:40 in the morning intruders entered our room as we slept. They entered with flashlights through a side door and only left when we began screaming. It was a terrible experience. The hotel's reception seemed very surprised but did nothing to reassure us that we were safe there.
8,0 Excellent
Pros: Great location and spacious room
Cons: It’s more of a 4 star...coffee maker in room was instant coffee? Should be an Nespresso to be a five star.
5,4 Okay
Pros: only location
Cons: staff they are very nice but they speak very poor english. room don’t have any view just looking at other walls . this price you can stay better hotel in Madrid. Next time i will not choose this hotel for sure
10,0 Excellent
Pros: Everything
Cons: Nothing
10,0 Excellent
Pros: We loved staying in this hotel. It was highly recommended to us by a colleague in Madrid and we enjoyed every minute of our stay. The staff were incredibly helpful and friendly and our room was beautiful.
Cons:
10,0 Excellent
Pros: Service was excellent, room was above our expectation and facilities were amazing. They have great attention de detail. Location is the best in Madrid!
Cons:
10,0 Excellent
Pros: The view is fantastic! There’s a outdoors bar in-front of Alcala’s door. Staff is very friendly and rooms are bigger than in other hotel we stayed.
Cons: When we arrived to the Hotel, there was a couple of women’s in the street, in front of main entrance, who told us they wanted to read our hands (like for good luck or destiny) we told them no thanks but they insisted and took 20 dlls from us, literally they took the money, we felt robbed. They shouldn’t treat visitors like that.
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Discover the new Novotel Madrid Center facilities. This 4-star hotel is in elegant Salamanca district of Goya, next to WiZink Center. Just a short walk from Sol and 17 km from T4. It has a gym, 22 adaptable meeting rooms with latest technology, as well as Wi-Fi and online newspapers, free throughout the hotel. While the children play, relax and savor typical cuisine in Eat Bar without leaving the hotel.
Overall 8,6 Excellent
Based on 17 064 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: People at the front desk made the difference upon checking. Incredibly dedicated to make the client comfortable and well pampered. Excellent location.
Excellent
10,0
Pros: Everything was perfect and I will repeat this hotel in the future!
Good
7,5
Pros: Not far from metro. Clean rooms, comfy bed, lovely shower. Staff were helpful.
Excellent
9,6
Pros: Clean, modern, spacious and welcoming; a lovely hotel. The rooftop pool and cafe bar are great, daytime and evening, lovely lobby bar and comfortable rooms. Reception staff so pleasant and helpful with maps and information and early check-in was no problem. Location is good, near Retiro park and metro stations, with cafes, bars, shops nearby and a nice walk into city centre.
Excellent
9,2
Pros: The outside bar was a great surprise. Spacious lobby and great restaurant.
Excellent
9,6
Pros: Everything
Good
7,9
Pros: Nice hotel but would have preferred more central, clean and spacious bedrooms. Swimming pool is really disappointing, really small and dirty water. Buffet breakfast is ok, need to get there early as people are fighting for eggs, pancakes and churros which are the best bits available! Had the 2 bedrooms connected so nice for a family
Excellent
10,0
Pros: Clean, quiet and has everything you need. Very polite staff Breakfast was really good
Good
7,5
Pros: Very comfortable hotel with good amenities and helpful staff
Excellent
10,0
Pros: Amazing Hotel, great staff, location and facilities.
Good
7,1
Pros: Breakfast was good with its wide selection of fruits, dairy products and juices, but the hot dishes in the breakfast buffet were disappointing (semi-baked bacon and sweetened scramble eggs??) and so were the cold cuts. Very nice bathroom, good ventilation system and good bed. Very nice terrace bar and pool area
Excellent
10,0
Pros: Clean, nice and quiet area.
Details
Reviews
Overall 8,6 Excellent
Based on 17 064 reviews
Vibe
8,9
Service
8,9
Breakfast
8,6
Location
8,6
Room
7,9
WiFi
7,8
Wellness
7,2
Beach
4,0
Pool
3,6
Service
9,1
Vibe
8,8
Breakfast
8,7
Location
8,6
Room
7,9
Wellness
7,5
WiFi
6,2
Pool
3,2
Cleanliness
9,0
Location
8,8
Service
8,7
Vibe
8,6
Breakfast
8,5
Room
8,2
WiFi
6,4
Pool
4,4
Service
8,8
Vibe
8,6
Location
8,5
Breakfast
8,1
Bar
7,5
Amenities
7,4
Room
7,4
Wellness
6,8
Comfort
6,1
WiFi
5,8
Service
9,5
Location
8,7
Vibe
8,5
Breakfast
8,2
Room
8,2
Amenities
7,7
Pool
3,6
10,0 Excellent
Pros: People at the front desk made the difference upon checking. Incredibly dedicated to make the client comfortable and well pampered. Excellent location.
Cons:
10,0 Excellent
Pros: Everything was perfect and I will repeat this hotel in the future!
Cons:
7,5 Good
Pros: Not far from metro. Clean rooms, comfy bed, lovely shower. Staff were helpful.
Cons: Pool isn't a pool! It's a tiny splash area. No space to swim, loads of children, no views, busy area. Expensive drinks and food for this area. 25euro a day for parking. Breakfast buffet was ridiculously busy.
9,6 Excellent
Pros: Clean, modern, spacious and welcoming; a lovely hotel. The rooftop pool and cafe bar are great, daytime and evening, lovely lobby bar and comfortable rooms. Reception staff so pleasant and helpful with maps and information and early check-in was no problem. Location is good, near Retiro park and metro stations, with cafes, bars, shops nearby and a nice walk into city centre.
Cons:
9,2 Excellent
Pros: The outside bar was a great surprise. Spacious lobby and great restaurant.
Cons: I expected a roof top pool but it was extremely small and was more like a plunge pool. But what more can you expect to find a city centre.
9,6 Excellent
Pros: Everything
Cons: 50 euros for two nights parking in hotel car park.
7,9 Good
Pros: Nice hotel but would have preferred more central, clean and spacious bedrooms. Swimming pool is really disappointing, really small and dirty water. Buffet breakfast is ok, need to get there early as people are fighting for eggs, pancakes and churros which are the best bits available! Had the 2 bedrooms connected so nice for a family
Cons: Swimming pool and location
10,0 Excellent
Pros: Clean, quiet and has everything you need. Very polite staff Breakfast was really good
Cons:
7,5 Good
Pros: Very comfortable hotel with good amenities and helpful staff
Cons:
10,0 Excellent
Pros: Amazing Hotel, great staff, location and facilities.
Cons: Breakfast options are not great
7,1 Good
Pros: Breakfast was good with its wide selection of fruits, dairy products and juices, but the hot dishes in the breakfast buffet were disappointing (semi-baked bacon and sweetened scramble eggs??) and so were the cold cuts. Very nice bathroom, good ventilation system and good bed. Very nice terrace bar and pool area
Cons: Wi-Fi signal was very intermittent which made it difficult to get any work done. Very small "desk" in my room. Rather poor sound dampening
10,0 Excellent
Pros: Clean, nice and quiet area.
Cons: Nothing
Discover the new Novotel Madrid Center facilities. This 4-star hotel is in elegant Salamanca district of Goya, next to WiZink Center. Just a short walk from Sol and 17 km from T4. It has a gym, 22 adaptable meeting rooms with latest technology, as well as Wi-Fi and online newspapers, free throughout the hotel. While the children play, relax and savor typical cuisine in Eat Bar without leaving the hotel.
The NH Madrid Ventas hotel, formerly known as NH Parque Avenidas, is in a convenient location in the upscale Salamanca neighborhood. The famous Las Ventas bullring is five minutes away on foot and the Parque Avenidas metro stop is steps away. Madrid’s city center is only 10 minutes away on the subway. NH Madrid Ventas has 199 warm contemporary rooms. The decor is neutral and relaxing, with sleek hardwood floors and each room has air-conditioning and free Wi-Fi. For breakfast, we serve a delicious assortment of options including fresh pastries and breads, jams, fruit, cold cuts, cheeses, and much more. Guests can later enjoy a meal from our innovative Mediterranean menu at the NH Ventas Restaurant or on the outdoor terrace. For something more casual, have a light meal with your favorite drink at the Park Avenue Bar Terraza, our stylish whiskey bar and terrace. To unwind, take a dip in the outdoor swimming pool surrounded by a large green garden. Guests wishing to keep up with their workout routine can use our gym. For functions, the hotel has 9 meeting rooms for up to 1000 people and our staff will happily organize coffee breaks and set up technical equipment for your event upon request.
Overall 8,7 Excellent
Based on 6 115 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: The dedication of reception desk staff was commendable. Particularly Luis went way above and beyond the call of duty to ensure our stay was the best possible. If again in town, this hotel is a very strong contender for my stay.
Good
7,9
Pros: location good and staff really helpful.
Excellent
10,0
Pros: Very clean
Okay
4,0
Pros: Shower was nice, bathroom was spacious
Excellent
8,8
Pros: Exellent breakfast. Good beds, room a bit om the narrow. Great bathroom. Outdoor pool a blessing after a long days walking in the heat.
Good
7,0
Pros: Less central than expected Noise on both sides from the street Excellent staff and rooms Very clean
Excellent
9,6
Pros: How it was layed out the staff and the room was amazing
Excellent
9,6
Pros: The staff is very friendly, the breakfast is great, the pool is a gift from heaven on a hot summer day. The hotel is within 10 minutes walk to 2 metro stations and some stores, the coffee shop across the street is very nice. All these considered, it's a very good place to stay
Excellent
10,0
Pros: Hotel was perfect for our stay. Short walk to metro and then a couple of stops to tourist areas. Pool was great and had free pool towels. Breakfast was fantastic. Everything you could possibly need to start the day off in the right way.
Good
7,1
Pros: Location was good, near ventas Station, pool was a good size and the staff very friendly
Excellent
10,0
Pros: Fantastic breakfast, lovely swimming pool and garden, and perfectly located for the bullring. Car park was a bonus, and only 20 mins incl the walk to the metro to central Madrid
Good
7,9
Pros: The hotel was very modern and clean. The breakfast was very good, alot of choice. Location was not too bad either.
Details
Reviews
Overall 8,7 Excellent
Based on 6 115 reviews
Breakfast
9,3
Service
9,1
Pool
8,0
Location
7,9
Room
7,6
Food
7,4
Comfort
6,6
WiFi
5,7
Value
3,8
Breakfast
9,9
Service
9,7
Pool
8,2
Cleanliness
7,8
Location
7,8
Room
7,5
Value
3,3
Breakfast
9,3
Service
9,1
Location
8,6
Pool
8,0
Room
7,4
Comfort
6,5
Value
3,8
Breakfast
9,4
Room
6,8
Comfort
6,8
Breakfast
9,4
Location
8,0
Room
7,0
Comfort
6,8
9,6 Excellent
Pros: The dedication of reception desk staff was commendable. Particularly Luis went way above and beyond the call of duty to ensure our stay was the best possible. If again in town, this hotel is a very strong contender for my stay.
Cons: Nothing
7,9 Good
Pros: location good and staff really helpful.
Cons: no tea or coffee making facilities. Pool area closed for the remaining days of our stay due to storm the night before, A little disappointing that we weren't even allowed to sit outside on the sunbeds.
10,0 Excellent
Pros: Very clean
Cons: Location was not super convenient to tourist attractions in Madrid
4,0 Okay
Pros: Shower was nice, bathroom was spacious
Cons: This hotel does not meet the star rating. The AC did not work all 4 days. There is no coffee in the room. The bed is too small in size. The room itself is too small. The latch on the door did not work. We had to open the windows but it was too noisy
8,8 Excellent
Pros: Exellent breakfast. Good beds, room a bit om the narrow. Great bathroom. Outdoor pool a blessing after a long days walking in the heat.
Cons: A bit outside the main city. There are bus 74 just outside, going to the center in 15 min. Also a metro station 10 min walk away.
7,0 Good
Pros: Less central than expected Noise on both sides from the street Excellent staff and rooms Very clean
Cons: Not central Noisy
9,6 Excellent
Pros: How it was layed out the staff and the room was amazing
Cons: Nothing it was brilliant.
9,6 Excellent
Pros: The staff is very friendly, the breakfast is great, the pool is a gift from heaven on a hot summer day. The hotel is within 10 minutes walk to 2 metro stations and some stores, the coffee shop across the street is very nice. All these considered, it's a very good place to stay
Cons: The hotel is a bit noisy, the doors are making a very loud noise when closing and the rooms are not soundproofed. If you have a light sleep bring some earplugs
10,0 Excellent
Pros: Hotel was perfect for our stay. Short walk to metro and then a couple of stops to tourist areas. Pool was great and had free pool towels. Breakfast was fantastic. Everything you could possibly need to start the day off in the right way.
Cons:
7,1 Good
Pros: Location was good, near ventas Station, pool was a good size and the staff very friendly
Cons: Iron in the room and a kettle would have been nice
10,0 Excellent
Pros: Fantastic breakfast, lovely swimming pool and garden, and perfectly located for the bullring. Car park was a bonus, and only 20 mins incl the walk to the metro to central Madrid
Cons: All was great
7,9 Good
Pros: The hotel was very modern and clean. The breakfast was very good, alot of choice. Location was not too bad either.
Cons: We booked this hotel because of the pool. Unfortunately we could not use the pool 1 day because of the storm, the kids were very disappointed as we only been in the pool once. Also the day we were leaving their was a power cut which meant we could not use electric or have a good breakfast. No discount was offered.
The NH Madrid Ventas hotel, formerly known as NH Parque Avenidas, is in a convenient location in the upscale Salamanca neighborhood. The famous Las Ventas bullring is five minutes away on foot and the Parque Avenidas metro stop is steps away. Madrid’s city center is only 10 minutes away on the subway. NH Madrid Ventas has 199 warm contemporary rooms. The decor is neutral and relaxing, with sleek hardwood floors and each room has air-conditioning and free Wi-Fi. For breakfast, we serve a delicious assortment of options including fresh pastries and breads, jams, fruit, cold cuts, cheeses, and much more. Guests can later enjoy a meal from our innovative Mediterranean menu at the NH Ventas Restaurant or on the outdoor terrace. For something more casual, have a light meal with your favorite drink at the Park Avenue Bar Terraza, our stylish whiskey bar and terrace. To unwind, take a dip in the outdoor swimming pool surrounded by a large green garden. Guests wishing to keep up with their workout routine can use our gym. For functions, the hotel has 9 meeting rooms for up to 1000 people and our staff will happily organize coffee breaks and set up technical equipment for your event upon request.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
Overall 8,7 Excellent
Based on 2 920 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Very comfortable bed- helpful staff
Excellent
8,0
Pros: The very friendly and helpful staff
Excellent
9,6
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Excellent
9,6
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Excellent
8,8
Pros: Excellent location. Friendly & helpful staff.
Good
7,5
Pros: The location is fantastic and can’t be faulted.
Excellent
9,6
Pros: Location could not be beat right across from the museum.
Excellent
10,0
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Good
7,5
Pros: Extensive breakfast.
Good
7,5
Pros: Great location, close to almost everything. Breakfast had good variety.
Mediocre
2,0
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Good
6,7
Pros: Great and central location, nicely equipped clean room.
Details
Reviews
Overall 8,7 Excellent
Based on 2 920 reviews
Location
9,5
Service
9,4
Breakfast
8,7
Food
8,3
WiFi
7,4
Room
6,0
Vibe
5,4
Amenities
5,2
Value
4,9
Comfort
4,8
Cleanliness
4,3
Service
9,7
Location
9,6
Breakfast
8,7
Room
6,2
Amenities
5,1
Vibe
4,9
Value
4,7
Cleanliness
4,6
Comfort
4,5
Service
9,7
Location
9,7
Breakfast
8,8
Amenities
5,6
Room
5,5
Comfort
4,8
Vibe
4,8
Cleanliness
4,2
Location
9,5
Service
9,2
Breakfast
8,6
Room
5,6
Breakfast
9,0
8,3 Excellent
Pros: Very comfortable bed- helpful staff
Cons:
8,0 Excellent
Pros: The very friendly and helpful staff
Cons: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable
9,6 Excellent
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Cons:
9,6 Excellent
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Cons:
8,8 Excellent
Pros: Excellent location. Friendly & helpful staff.
Cons: Nothing on top of my mind
7,5 Good
Pros: The location is fantastic and can’t be faulted.
Cons: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.
9,6 Excellent
Pros: Location could not be beat right across from the museum.
Cons: Chose this hotel specifically because it stated on booking.com that it had an airport shuttle transportation for an extra fee. However, it wasn't available.
10,0 Excellent
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Cons:
7,5 Good
Pros: Extensive breakfast.
Cons: No iron/board in room.
7,5 Good
Pros: Great location, close to almost everything. Breakfast had good variety.
Cons: Small rooms that look over a central court yard. No natural day light. Dripping shower and no bath tub.
2,0 Mediocre
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Cons: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.
6,7 Good
Pros: Great and central location, nicely equipped clean room.
Cons: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
Overall 8,6 Excellent
Based on 7 363 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Great location, very near the railway station. Grand foyer, spacious well appointed rooms and excellent breakfast included.
Excellent
9,0
Pros: Location
Excellent
8,3
Pros: Location, price and clean
Excellent
9,2
Pros: Situated in a fantastic position. Hop on hop off bus leaves from the front door. Can walk to hotel from the station.
Excellent
10,0
Pros: Value for money, location is just perfect
Mediocre
3,0
Pros: It was very clean at a great location.
Good
6,0
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Excellent
9,2
Pros: The room was big, confortable and very clean. The staff was very helpful and nice . It is close to many amenities, transport, restaurants, museum,..
Excellent
8,3
Pros: The breakfast is FABULOUS, worthy of a five star hotel. The personnel at breakfast are very lively and welcoming. The location is great: you can walk to almost everything - museums like the not to miss El Prado are just a 6-7 minutes walk, El Retiro park is also close by, the beautiful plaza major is like a 20 minutes walk, 5 more minutes and your at the royal palace and al Mudena cathedral. Also Atocha train and metro station is just 5 easy minutes away. Plus, right in front of the hotel, I mean just at the door: taxi stops, several bus stops.. We stayed on 2 separate days and, in between, traveled by train to Lisbon: they very kindly kept our heavy luggage for 4 days until we came back, which allowed us to travel light. We are very thankful for that. Rooms are comfy and well furnished.
Excellent
8,0
Pros: Clean comfortable single room, large bathroom, conveniently located near the train station.
Excellent
9,6
Pros: Staff where very friendly, location was great ,
Excellent
8,3
Pros: Location! It is very conveniently located near to many good attractions and to the Atocha train station. Comfy beds. Very kind and helpful staff.
Details
Reviews
Overall 8,6 Excellent
Based on 7 363 reviews
Location
9,2
Service
8,7
Breakfast
8,5
Room
6,8
WiFi
6,0
Comfort
4,9
Value
4,6
Wellness
2,5
Location
9,6
Breakfast
9,3
Service
8,6
Amenities
7,2
Room
6,8
Comfort
5,4
Value
5,0
Location
9,6
Service
9,0
Breakfast
8,3
Amenities
7,3
Room
6,7
Comfort
5,3
Value
4,4
Location
9,3
Service
8,5
Breakfast
8,3
Cleanliness
8,1
Room
7,3
Comfort
4,9
Location
9,1
Service
8,8
Breakfast
8,5
Room
6,3
Amenities
6,2
10,0 Excellent
Pros: Great location, very near the railway station. Grand foyer, spacious well appointed rooms and excellent breakfast included.
Cons: There was nothing we didn’t like. It was excellent in all respects.
9,0 Excellent
Pros: Location
Cons: Nothing, it is great
8,3 Excellent
Pros: Location, price and clean
Cons: Renovations and service was ok but not great.
9,2 Excellent
Pros: Situated in a fantastic position. Hop on hop off bus leaves from the front door. Can walk to hotel from the station.
Cons: We found the bed too hard and small as are used to King size bed. Would have been better to get 2 singles.
10,0 Excellent
Pros: Value for money, location is just perfect
Cons:
3,0 Mediocre
Pros: It was very clean at a great location.
Cons: The beds are terrible. I could hardly sleep the first night. The second I was not able to sleep. We were told the beds were new. These are the worst beds I have ever “slept†in (didn’t really sleep). These beds bring the hotel to a 2 s
6,0 Good
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Cons: 1) No coffee maker - a 4-star hotel anywhere should have that. 2) No iron 3) the amenities were rather basic.
9,2 Excellent
Pros: The room was big, confortable and very clean. The staff was very helpful and nice . It is close to many amenities, transport, restaurants, museum,..
Cons:
8,3 Excellent
Pros: The breakfast is FABULOUS, worthy of a five star hotel. The personnel at breakfast are very lively and welcoming. The location is great: you can walk to almost everything - museums like the not to miss El Prado are just a 6-7 minutes walk, El Retiro park is also close by, the beautiful plaza major is like a 20 minutes walk, 5 more minutes and your at the royal palace and al Mudena cathedral. Also Atocha train and metro station is just 5 easy minutes away. Plus, right in front of the hotel, I mean just at the door: taxi stops, several bus stops.. We stayed on 2 separate days and, in between, traveled by train to Lisbon: they very kindly kept our heavy luggage for 4 days until we came back, which allowed us to travel light. We are very thankful for that. Rooms are comfy and well furnished.
Cons: One thing I didn't like on our second stay, the room wasn't very clean and the kettle had coffee remains. When I informed the person in charge, the reply was that it was actually stained and needed extra cleaning time... I found the reply unprofessional: it is a 4 star hotel, I'm sure they have a replacement unstained kettle to put in the room.
8,0 Excellent
Pros: Clean comfortable single room, large bathroom, conveniently located near the train station.
Cons: Breakfast was excellent but expensive
9,6 Excellent
Pros: Staff where very friendly, location was great ,
Cons: Elevator very slow.
8,3 Excellent
Pros: Location! It is very conveniently located near to many good attractions and to the Atocha train station. Comfy beds. Very kind and helpful staff.
Cons: The water in the shower does not drain well.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
Overall 8,6 Excellent
Based on 6 266 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: The comfort of both the room and the lobby, the service, the breakfast, the beauty and the cleanliness of the whole atmosphere, and the location were superb!
Excellent
10,0
Pros: awesome location. Amazing room. Phone in the room added bonus
Good
6,0
Excellent
10,0
Pros: Great location. Fantastic hotel.
Excellent
8,0
Pros: Location
Excellent
8,8
Pros: The bar staff and lobby/bag attendent were really nice. The location great. Rooms and bed very comfortable, the rooms cleaned every day like you had just arrived ( high standard).
Excellent
9,2
Pros: It was in a great location and the staff were very helpful
Excellent
10,0
Pros: Excellent location Very clean Staff very hospitable Will definitely return
Excellent
10,0
Pros: Staff were very helpful and courteous Food and drinks were good.
Excellent
10,0
Pros: Quiet room, good staff and great location.
Good
6,2
Pros: I liked the location and the pool.
Good
6,3
Pros: Location
Details
Reviews
Overall 8,6 Excellent
Based on 6 266 reviews
Location
9,5
WiFi
8,3
Breakfast
8,0
Service
7,7
Room
7,3
Wellness
4,6
Value
4,5
Pool
2,8
Location
9,5
Breakfast
7,9
Service
7,6
Room
6,8
Cleanliness
6,6
Amenities
5,1
Wellness
5,0
Value
4,3
Pool
2,1
Location
9,7
Breakfast
8,3
Service
8,3
Room
7,5
Wellness
4,7
Value
4,6
Pool
3,0
Location
9,3
Room
7,8
Service
7,7
Breakfast
7,3
Comfort
7,3
Value
3,9
Pool
2,6
Location
9,6
Service
7,2
Comfort
6,9
Room
6,8
Pool
2,6
10,0 Excellent
Pros: The comfort of both the room and the lobby, the service, the breakfast, the beauty and the cleanliness of the whole atmosphere, and the location were superb!
Cons:
10,0 Excellent
Pros: awesome location. Amazing room. Phone in the room added bonus
Cons:
6,0 Good
Pros:
Cons: Very noisy rooms with a view over street having to que for breakfast very crowded restaurant
10,0 Excellent
Pros: Great location. Fantastic hotel.
Cons:
8,0 Excellent
Pros: Location
Cons: Traffic noise
8,8 Excellent
Pros: The bar staff and lobby/bag attendent were really nice. The location great. Rooms and bed very comfortable, the rooms cleaned every day like you had just arrived ( high standard).
Cons: Some of the reception staff a bit cold as if you were a hindrance. Few from room at back of hotel
9,2 Excellent
Pros: It was in a great location and the staff were very helpful
Cons: The tiny pool and small rooftop area
10,0 Excellent
Pros: Excellent location Very clean Staff very hospitable Will definitely return
Cons: I haven’t a negative thing to say about the hotel
10,0 Excellent
Pros: Staff were very helpful and courteous Food and drinks were good.
Cons: I thought the room allocated was expensive and although very clean was basic
10,0 Excellent
Pros: Quiet room, good staff and great location.
Cons: No negative feedback, we have booked the same hotel again on our return trip.
6,2 Good
Pros: I liked the location and the pool.
Cons: Even though there are two double doors that open to the back street of the hotel- you can hear everything especially the drunk people who screamed till 6am. Don't forget the music from a club that goes along with it. If it wasn't for the location on Gran Via, I would've regretted it. They also don't have an iron.
6,3 Good
Pros: Location
Cons: I’m disputing our billing statement due to the hotel charging me someone’s room charges on checkout
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
With a stay at Hotel Ópera, you'll be centrally located in Madrid, within a 5-minute walk of Gran Via Street and Plaza de Oriente. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.
Overall 8,6 Excellent
Based on 2 967 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7,5
Pros: It is very close to the Royal palace.
Excellent
9,6
Pros: The staff at reception was very nice, they let us extend the checkout time 45 min more. The balcony was huge and the views were amazing. Besides, the hotel gave us a free bottle of cava to have during our night there. .
Excellent
10,0
Pros: Location, cleanliness, comfort, value for money, helpful and welcoming staff.
Excellent
8,8
Pros: excellent breakfast, nice room and very central location at 100m from metro stop
Excellent
9,6
Pros: The terraze with jacuzzy es super private and a nice spot to relax. I love it! However the bedroom space is a little limited.
Excellent
9,6
Pros: I like the zentral place of this Hotel. It is good reachable with public Transports and stay near oft all famos places in Madrid.
Excellent
9,2
Pros: We really love the room with the jacuzzi. The view is amazing from balcony. Definitely will come back again. The location is really convenient. Highly recommend!
Excellent
8,0
Pros: Location is great. Staff absolutely super nice and helpful.
Good
7,5
Pros: Great location to palace, dining and shopping. Comfortable and clean
Excellent
9,2
Pros: The room with the jacuzzi is amazing! Highly recommended.
Good
6,0
Pros: The location is great,and the cleanliness was good so you dont need more then this in madrid
Excellent
10,0
Pros: The location was perfect and the rooms are amazing! Definitely staying again!
Details
Reviews
Overall 8,6 Excellent
Based on 2 967 reviews
Pool
10,0
Location
9,7
Service
8,8
Bar
8,6
WiFi
8,0
Breakfast
7,5
Room
7,1
Wellness
6,6
Comfort
6,1
Location
9,7
Service
9,2
Breakfast
7,8
Room
7,2
Wellness
6,8
Cleanliness
6,4
Comfort
6,2
Location
9,5
Service
9,1
Breakfast
8,1
Room
6,7
Food
6,1
Comfort
5,8
Location
9,5
Service
8,7
Breakfast
8,0
Room
6,9
Value
6,9
Comfort
6,0
Location
9,7
Service
9,0
Room
6,7
7,5 Good
Pros: It is very close to the Royal palace.
Cons: Shower head was leaking and then falls on the tub while my husband was taking shower. He got saved from major injury just by luck. Manangement should take care of the details. Hotel should hire more staff at the breakfast room.
9,6 Excellent
Pros: The staff at reception was very nice, they let us extend the checkout time 45 min more. The balcony was huge and the views were amazing. Besides, the hotel gave us a free bottle of cava to have during our night there. .
Cons: N/A
10,0 Excellent
Pros: Location, cleanliness, comfort, value for money, helpful and welcoming staff.
Cons: Nothing, everything was great.
8,8 Excellent
Pros: excellent breakfast, nice room and very central location at 100m from metro stop
Cons:
9,6 Excellent
Pros: The terraze with jacuzzy es super private and a nice spot to relax. I love it! However the bedroom space is a little limited.
Cons:
9,6 Excellent
Pros: I like the zentral place of this Hotel. It is good reachable with public Transports and stay near oft all famos places in Madrid.
Cons: Nothing
9,2 Excellent
Pros: We really love the room with the jacuzzi. The view is amazing from balcony. Definitely will come back again. The location is really convenient. Highly recommend!
Cons:
8,0 Excellent
Pros: Location is great. Staff absolutely super nice and helpful.
Cons:
7,5 Good
Pros: Great location to palace, dining and shopping. Comfortable and clean
Cons: Very near A metro stop, but not a line that goes to tourist spots. We had to walk to another stop or make connections. Doors don's latch automatically and every day the maids left our room unlocked. Doors creak very loudly and walls are thin so very noisy all night
9,2 Excellent
Pros: The room with the jacuzzi is amazing! Highly recommended.
Cons:
6,0 Good
Pros: The location is great,and the cleanliness was good so you dont need more then this in madrid
Cons: Breakfast was average not more then this for the money we payed. The efficiency of the staff in reception was so so
10,0 Excellent
Pros: The location was perfect and the rooms are amazing! Definitely staying again!
Cons: The air conditioner didn't seem to wor too great but still kept rooms at a comfortable temperature.
With a stay at Hotel Ópera, you'll be centrally located in Madrid, within a 5-minute walk of Gran Via Street and Plaza de Oriente. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.
With a stay at Ayre Gran Hotel Colon, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 11 348 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: Good business hotel
Good
6,3
Pros: Staff is good.
Excellent
10,0
Pros: The service was good
Excellent
8,8
Pros: What I liked the most is how accessible to the metro it was. It was easy to get around Madrid and offered a quiet atmosphere which I very much appreciated. The staff was very friendly.
Excellent
8,8
Pros: For a short city visit it was OK.
Excellent
9,2
Pros: Breakfast offered a very good range of options and was excellent value. The hotel has obviously been modernised to a very good standard.
Excellent
10,0
Pros: Everything about the hotel would definitely stay there again.
Excellent
10,0
Pros: We chose this hotel for its location, being a 15 minute walk away from the WiZink centre where we went to see a concert. The neighbourhood is very quiet, residential, also a short walk away from the Retiro park. There are bus stops and metro stations close by too. The staff was so friendly, it was definitely a highlight of this hotel. The breakfast was good. The room was what you expect from this kind of hotel, clean, with everything you need. The bed was comfortable. The bathroom was modern, clean and with great products (shampoo, body cream etc).
Okay
5,4
Excellent
8,3
Pros: Not bad value for money. Predictable quality of the 4-star hotel. Some of the staff were very nice and friendly. One of them was very helpful and reissued an electronic key when I stated I had lost it. Pretty good location for me, not close to the noisy tourist attractions. Although I haven't used the breakfast option, I had a chance to have some coffee and sandwich in the hotel's cafteria, and they were good, although a bit pricey...
Good
6,7
Pros: Rooms are good sized, comfortable, helpful staff. Good location.
Details
Reviews
Overall 8,5 Excellent
Based on 11 348 reviews
Service
8,9
Bar
8,5
Location
8,4
Breakfast
8,0
WiFi
7,3
Room
7,2
Amenities
6,1
Location
8,9
Service
8,8
Breakfast
8,7
Room
6,8
Comfort
6,2
WiFi
5,8
Value
5,6
Service
9,2
Breakfast
8,1
Location
7,9
Room
6,8
Comfort
6,3
Value
5,3
Service
8,9
Cleanliness
8,4
Location
8,3
Breakfast
8,1
Room
7,5
Amenities
6,2
Service
9,1
Breakfast
8,0
Location
7,9
Comfort
7,1
Room
7,0
Amenities
5,5
9,6 Excellent
Pros: Good business hotel
Cons: Long walk to restaurant and cafe
6,3 Good
Pros: Staff is good.
Cons: In my room, a roof pillar was next to bed middle of room. This was extremely uncomfortable.
10,0 Excellent
Pros: The service was good
Cons: None
8,8 Excellent
Pros: What I liked the most is how accessible to the metro it was. It was easy to get around Madrid and offered a quiet atmosphere which I very much appreciated. The staff was very friendly.
Cons:
8,8 Excellent
Pros: For a short city visit it was OK.
Cons: No tea/coffee facilities in the room no hotel directory in room.
9,2 Excellent
Pros: Breakfast offered a very good range of options and was excellent value. The hotel has obviously been modernised to a very good standard.
Cons: The location is good but, although the straight- line distance into the centre is not that far, Metro transport links are a bit convoluted in practice and the bus journey at the moment is complicated at the city centre bus-stop due to road works - not issues which the Colon are expected to fix, of course, but simple factors which can meant the high qualities in-hotel were a little diminished. But this external situation made getting back to the hotel a very welcome experience!
10,0 Excellent
Pros: Everything about the hotel would definitely stay there again.
Cons: Amazing hotel,beds were extremely comfortable
10,0 Excellent
Pros: We chose this hotel for its location, being a 15 minute walk away from the WiZink centre where we went to see a concert. The neighbourhood is very quiet, residential, also a short walk away from the Retiro park. There are bus stops and metro stations close by too. The staff was so friendly, it was definitely a highlight of this hotel. The breakfast was good. The room was what you expect from this kind of hotel, clean, with everything you need. The bed was comfortable. The bathroom was modern, clean and with great products (shampoo, body cream etc).
Cons: The staff was preparing/ moving tables around for lunch I guess, while we were having breakfast. Not the quietest most peaceful environment for breakfast (very noisy with staff running around, stressed out)...
5,4 Okay
Pros:
Cons: 1) the WiFi connection is not fast enough to work properly and disconnects every 24h 2) the room electronic key card was disabled at midnight of the day before leaving (I needed to ask for a new card to enter the room in the night) 3) the pillows are pretty uncomfortable (hard and thick) 4) the room is way too small for people in need to work 5) the cupboard is so small that two guests with a cabin sized baggage cannot unpack their luggage 6) there are 4 lifts but are so small and bad synchronized (always people waiting long time for them at every floor) 7) the room windows are totally blocked and cannot be opened (neither slightly) 8) the reception smells very bad (sewer) 9) there are no kettle with tea/coffee in the rooms
8,3 Excellent
Pros: Not bad value for money. Predictable quality of the 4-star hotel. Some of the staff were very nice and friendly. One of them was very helpful and reissued an electronic key when I stated I had lost it. Pretty good location for me, not close to the noisy tourist attractions. Although I haven't used the breakfast option, I had a chance to have some coffee and sandwich in the hotel's cafteria, and they were good, although a bit pricey...
Cons: First thing to be changed are elevators, of course. They are old and sometimes you don't feel yourself comfortable, especially when the elevator is full and starts shaking while approaching to the required store or while starting its ride. Then I would recommend to work with some staff. While checking in, I had not an acceptable way of addressing by a young man on the front desk: "She also has to sign the form". That was about my partner. And it was in her presence who was listening this impolite request. And finally about the noise we had late at the night, although we have asked for a quiet room. Some people were quarrelling in the room upstairs and I guess due to the walls' soundproof qualities we had about one hour and half of sleepless time...
6,7 Good
Pros: Rooms are good sized, comfortable, helpful staff. Good location.
Cons: Restaurant food is very sub standard and tasteless. No 24 hour gym, room smell was not the best. (The damp smell you get after cleaning with wet towel)
With a stay at Ayre Gran Hotel Colon, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 6 448 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: I loved Gran Versalles Hotel. It is a very comfortable and excellently located place to stay in Madrid. I will definitely come back soon. Breakfast is also very good and a good value. The hotel is right next to Plaza Santa Barbara and near the lovely central Madrid like the Gran Via and Plaza del Sol.
Excellent
10,0
Pros: Breakfast had a wide range of options and the dining area was very nice. The location is excellent, rooms are big and spacious and clean
Excellent
8,8
Pros: It was clean, great buffet breakfast, mattress, comfortable room. Not as close so the main attractions but close to the metro etc beautiful suburb
Excellent
9,6
Pros: Location was great, close to Metros as we wanted. Hotel was very comfortable.
Excellent
8,0
Pros: Location was great
Good
7,5
Pros: I loved the location. You can walk to Gran via if you don’t mind a 20 minute walk
Excellent
10,0
Pros: Excellent location near to a metro station.Very clean and comfortable with a spacious room and bathroom which had a walk in shower. Staff were pleasant and helpful. Lovely breakfast.
Good
6,8
Pros: Great location.
Friendly staff
Renovated bathrooms
Good
6,7
Pros: It was clean
Excellent
10,0
Pros: Location, breakfast and cleaning, hosting
Good
7,9
Pros: Everything else was good
Excellent
8,8
Pros: Clean room Nice staff Confi reception area, well thought and nicely designed. Breakfast is great.
Details
Reviews
Overall 8,5 Excellent
Based on 6 448 reviews
Location
9,0
Service
8,4
WiFi
8,4
Breakfast
8,1
Room
7,4
Amenities
5,1
Service
8,7
Location
8,6
Breakfast
8,1
Room
7,9
Value
7,5
Location
8,6
Breakfast
8,1
Service
7,5
Room
7,1
Amenities
5,3
Vibe
4,3
Location
8,9
Cleanliness
8,5
Service
8,3
Breakfast
7,9
Room
7,0
Comfort
6,3
Vibe
4,3
Location
9,2
Cleanliness
8,8
Service
8,2
Breakfast
8,0
Room
7,0
Vibe
4,8
9,0 Excellent
Pros: I loved Gran Versalles Hotel. It is a very comfortable and excellently located place to stay in Madrid. I will definitely come back soon. Breakfast is also very good and a good value. The hotel is right next to Plaza Santa Barbara and near the lovely central Madrid like the Gran Via and Plaza del Sol.
Cons: It was a really good value. I wish I stayed longer!
10,0 Excellent
Pros: Breakfast had a wide range of options and the dining area was very nice. The location is excellent, rooms are big and spacious and clean
Cons:
8,8 Excellent
Pros: It was clean, great buffet breakfast, mattress, comfortable room. Not as close so the main attractions but close to the metro etc beautiful suburb
Cons:
9,6 Excellent
Pros: Location was great, close to Metros as we wanted. Hotel was very comfortable.
Cons: The breakfast could have had more variety
8,0 Excellent
Pros: Location was great
Cons: My friend didn’t like that there was no wash cloth provided in the bathroom
7,5 Good
Pros: I loved the location. You can walk to Gran via if you don’t mind a 20 minute walk
Cons: The room had a funny smell like paint or mothballs. The air conditioner needs to be stronger with how hot Madrid can get during the summer. It was a nice hotel but I don’t think I would be staying here again
10,0 Excellent
Pros: Excellent location near to a metro station.Very clean and comfortable with a spacious room and bathroom which had a walk in shower. Staff were pleasant and helpful. Lovely breakfast.
Cons: No complaints.
6,8 Good
Pros: Great location.
Friendly staff
Renovated bathrooms
Cons: No A/C (it is either heat or cold at management's discretion).
Room is not cleaned unless specifically requested (tag at the door)
Rooms are small amd noisy
Extra long pillows
Hard mattress
Outdated furniture
6,7 Good
Pros: It was clean
Cons: The room was noisy
10,0 Excellent
Pros: Location, breakfast and cleaning, hosting
Cons:
7,9 Good
Pros: Everything else was good
Cons: Staff need to speak better English
8,8 Excellent
Pros: Clean room Nice staff Confi reception area, well thought and nicely designed. Breakfast is great.
Cons: Room decoration is old. Noise isolation could be better. Tiny elevators.
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Senator Gran Vía 70 Spa Hotel places you in the heart of Madrid, steps from Gran Via Street and Plaza de España. Featured amenities include a 24-hour front desk and an elevator (lift).
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Overall 8,3 Excellent
Based on 2 138 reviews
All reviews
- All reviews
Excellent
8,2
Pros: Great location. Walking distance to many great neighborhoods and super easy metro access.
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: The staff was very helpful and friendly. You couldn’t ask for a better location in Madrid. And the price was. Rey reasonable.
Good
6,0
Pros: location, hotel views
Excellent
10,0
Pros: Great location
Excellent
10,0
Pros: Loved the rooftop jacuzzi - we had no idea this was available at the hotel so was a great surprise when we arrived! The price was so cheap we were a bit unsure of what we were going to turn up to, but we were pleasantly surprised by how amazing the hotel was, spotlessly clean, tea and coffee in the room, staff couldn’t do enough for you.
Excellent
9,2
Pros: The location is excellent.
Good
7,9
Pros: Good location. Easy walk to all major attractions and plenty of restaurants close by. We stayed in a suite which was clean and spacious for our family of four.
Excellent
9,6
Pros: The hotel was excellent we particularly had excellent service from Leo who worked on reception, he helped find particular attractions we where looking for and a few others as well, we would like you to thank him for this. For breakfast we had a really good selection,and the location was fantastic
Excellent
10,0
Pros: I liked the hotel staff best of all, as each of them seemed to understand what customer care is all about and executed same perfectly. Their friendliness and attention to detail was second to none. Each staff member went the extra mile to ensure my stay at their hotel was outstanding. The room was a perfect size with stunning views of Madrid. The morning breakfast had a huge selection of hot and cold foods, perfect to set you up for the rest of the day. As the adgit goes, it about location, location, location - and this Hotel is right bang smack in the middle of Madrid's tourist, restaurant and shopping areas.
Excellent
10,0
Okay
5,8
Pros: Close to a lot of the sites
Good
6,7
Pros: very good location, near metro station and shopping. the bedroom was really a family room. at 9 floor there wasn't any noise of the street and trafic.
Excellent
8,0
Pros: lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
Okay
5,3
Pros: The location is fantastic, but since I already know Madrid I knew this going it. It's about a block and a half from the Plaza Espana metro and it's very accessible to pretty much everything. I also liked that they had a free mini bar though there were just a couple of Pepsi's, bottles of waters, a couple of juice boxes, and an alcohol free beer. It was still a nice bonus. Another surprise was how big the bathroom was, nearly as big as the bedroom and there is a remote control for the bed that elivates it. The room was also really clean.
Good
7,0
Pros: Great location & overall atmosphere
Good
7,0
Pros: Location and the spa
Good
6,4
Pros: The fact that the hotel was central and everything was accessable
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Cons: $self.cons
Excellent
8,0
Pros: everything. super location
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Cons: $self.cons
Good
6,4
Pros: Hotel staff was friendly. The breakfast was good. Good location.
Good
7,6
Pros: It was very relaxing staying in the hotel. Although you were in the city the rooms are soundproof and that was a great help. Everything is within walking distance from the hotel which was great. Also, I was with my parents and tea/coffee facilities in the room was great.
Good
6,8
Pros: I had a very comfortable room with excellent facilities. The hotel was very convenient to shops, sights and restaurants.
Details
Reviews
Overall 8,3 Excellent
Based on 2 138 reviews
Cleanliness
8,5
Comfort
8,3
Location
9,4
Services
8,0
Staff
8,4
Value for money
7,6
8,2 Excellent
Pros: Great location. Walking distance to many great neighborhoods and super easy metro access.
Cons: The beds were not very comfortable and also were on wheels so sitting up in the beds and leaning against the wall would cause it to slide across the room.
10,0 Excellent
Pros: Everything
Cons: Everything
10,0 Excellent
Pros: The staff was very helpful and friendly. You couldn’t ask for a better location in Madrid. And the price was. Rey reasonable.
Cons: Nothing
6,0 Good
Pros: location, hotel views
Cons: the hotel look a little old, need a refresh
10,0 Excellent
Pros: Great location
Cons:
10,0 Excellent
Pros: Loved the rooftop jacuzzi - we had no idea this was available at the hotel so was a great surprise when we arrived! The price was so cheap we were a bit unsure of what we were going to turn up to, but we were pleasantly surprised by how amazing the hotel was, spotlessly clean, tea and coffee in the room, staff couldn’t do enough for you.
Cons: Nothing!
9,2 Excellent
Pros: The location is excellent.
Cons: The room was slightly smelly
7,9 Good
Pros: Good location. Easy walk to all major attractions and plenty of restaurants close by. We stayed in a suite which was clean and spacious for our family of four.
Cons: The sofa bed was a little too small for our two kids aged 9&11. The breakfast was basic and did not vary at all for the all the five days we stayed there.
9,6 Excellent
Pros: The hotel was excellent we particularly had excellent service from Leo who worked on reception, he helped find particular attractions we where looking for and a few others as well, we would like you to thank him for this. For breakfast we had a really good selection,and the location was fantastic
Cons:
10,0 Excellent
Pros: I liked the hotel staff best of all, as each of them seemed to understand what customer care is all about and executed same perfectly. Their friendliness and attention to detail was second to none. Each staff member went the extra mile to ensure my stay at their hotel was outstanding. The room was a perfect size with stunning views of Madrid. The morning breakfast had a huge selection of hot and cold foods, perfect to set you up for the rest of the day. As the adgit goes, it about location, location, location - and this Hotel is right bang smack in the middle of Madrid's tourist, restaurant and shopping areas.
Cons:
10,0 Excellent
Pros:
Cons: Limited hours for children in the pool/spa area - only 10am - noon.
5,8 Okay
Pros: Close to a lot of the sites
Cons: Room was ok did not like the breakfast. Found a bug in my sons cereal while he was eating and food didn’t seem fresh.
6,7 Good
Pros: very good location, near metro station and shopping. the bedroom was really a family room. at 9 floor there wasn't any noise of the street and trafic.
Cons: the breakfast not included and too expensive
8,0 Excellent
Pros: lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
Cons:
5,3 Okay
Pros: The location is fantastic, but since I already know Madrid I knew this going it. It's about a block and a half from the Plaza Espana metro and it's very accessible to pretty much everything. I also liked that they had a free mini bar though there were just a couple of Pepsi's, bottles of waters, a couple of juice boxes, and an alcohol free beer. It was still a nice bonus. Another surprise was how big the bathroom was, nearly as big as the bedroom and there is a remote control for the bed that elivates it. The room was also really clean.
Cons: I was disappointed actually, despite of all the things I said prior. It's listed as a 4 star hotel so I had high expectations and it didn't meet them. The room was an interior room so there was no view, fair enough though, I guess they can't all be. There was only shampoo/ body gel in the shower, I'd fully expected if not tiny bottles of each, then dispensers for all three. Also the decor was quite outdated looking, not old fashioned in a tasteful way, but outdated. Like it was still stuck in the 80's. One other point, I was really excited about the spa, but that was the most disappointing part. No seperate changing rooms, 1/2 the jets didn't work and the jacuzzi was tepid, also the sauna was broken.
7,0 Good
Pros: Great location & overall atmosphere
Cons: I didn't like the fact that guests have to pay extra to use the spa facilities. It's the first time I see that. Usually, all you have to pay is for massages, not to use pool & sauna. The hotel has Spa in its name which leads one to assume that the basic spa amenities are included.
7,0 Good
Pros: Location and the spa
Cons:
6,4 Good
Pros: The fact that the hotel was central and everything was accessable
8,0 Excellent
Pros: everything. super location
6,4 Good
Pros: Hotel staff was friendly. The breakfast was good. Good location.
Cons: Our room was too small. The lights were too confusing to work properly. They don't allow you to use the exercise equipment before 10:00am. Would have liked them to serve breakfast at least until 11:00.
7,6 Good
Pros: It was very relaxing staying in the hotel. Although you were in the city the rooms are soundproof and that was a great help. Everything is within walking distance from the hotel which was great. Also, I was with my parents and tea/coffee facilities in the room was great.
Cons: I would prefer a more varied menu in the hotel for the evening. Maybe some more comfortable seating for at night would be good. Also the airconditioning needs to be a little more efficient rooms very warm at night. But overall excellent.
6,8 Good
Pros: I had a very comfortable room with excellent facilities. The hotel was very convenient to shops, sights and restaurants.
Cons: The reception area and bar need upgrading. They are rather basic and not what one would expect of a four star hotel.
A stay at Senator Gran Vía 70 Spa Hotel places you in the heart of Madrid, steps from Gran Via Street and Plaza de España. Featured amenities include a 24-hour front desk and an elevator (lift).
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8,1 Excellent
Based on 7 976 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5,0
Pros: breakfast ok parking fine beds were very poor all beds were of the put you up type! would not stay here again
Good
7,5
Pros: Location to retiro is good. We could walk back from centre after dinner easily and the streets felt very safe. The family room we booked was very useful for us, so we didn't have to split across 2 bedrooms. The beds were very comfortable and the room spotless clean. The bathroom was large and Shower hot and strong.
Good
6,3
Pros: Breakfast good. Lobby and bar attractive and spacious.
Excellent
9,4
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Good
6,3
Pros: Location and cleanliness daily of rooms as well as excellent breakfast
Excellent
9,2
Pros: Excellent location. Very clean. Friendly personal.
Good
6,7
Pros: The yound receptionist when checking in was great !! Very helpful and was offering advice
Excellent
10,0
Pros: Concierge and reception people took customer service to another level! Haven't experienced or seen excellent customer service like this in a very long time!!!
Good
7,9
Pros: This hotel is okay,very close to the Atocha station.but the instruments of the room seem a little old. And the curtains are not very good,because if you want to sleep in a little while,and if you are very sensitive to the light,then there would be a problem.because those curtains can’t cover the light very well.
Excellent
8,6
Pros: Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk.
Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room.
Excellent
8,8
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Details
Reviews
Overall 8,1 Excellent
Based on 7 976 reviews
Location
9,2
Service
8,5
Breakfast
8,0
Room
6,8
WiFi
6,5
Food
5,3
Amenities
4,8
Vibe
3,6
Location
8,7
Breakfast
8,3
Service
8,2
Cleanliness
7,9
Room
6,5
Value
6,3
Comfort
6,0
Food
5,4
Amenities
4,5
Vibe
2,6
Location
9,6
Breakfast
8,4
Service
7,7
Value
7,1
Room
7,0
Food
5,4
Amenities
4,6
Vibe
2,5
Location
9,3
Service
8,2
Cleanliness
7,2
Food
5,7
Value
5,6
Room
5,2
Amenities
5,1
Location
8,8
Breakfast
8,3
Cleanliness
8,2
Service
8,0
Comfort
6,6
Room
6,3
Vibe
3,3
5,0 Okay
Pros: breakfast ok parking fine beds were very poor all beds were of the put you up type! would not stay here again
Cons: beds very poor and uncomfortable
7,5 Good
Pros: Location to retiro is good. We could walk back from centre after dinner easily and the streets felt very safe. The family room we booked was very useful for us, so we didn't have to split across 2 bedrooms. The beds were very comfortable and the room spotless clean. The bathroom was large and Shower hot and strong.
Cons: Desk staff were not especially welcoming and not forthcoming with any extra information, like How to get to the local attractions etc)
6,3 Good
Pros: Breakfast good. Lobby and bar attractive and spacious.
Cons: Rather old fashioned hotel with poor staff on reception. Left room at 9am and still not clean at 5pm. No nice nearby restaurants/bars.
9,4 Excellent
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Cons:
6,3 Good
Pros: Location and cleanliness daily of rooms as well as excellent breakfast
Cons: Booked double got given 3 single beds room walls very thin was able to hear all next doors conversation and bar staff surly to point of rude so only used once
9,2 Excellent
Pros: Excellent location. Very clean. Friendly personal.
Cons: Needs renovation.
6,7 Good
Pros: The yound receptionist when checking in was great !! Very helpful and was offering advice
Cons: The breakfast staff were miserable and didn't engage at all.. felt like we were a inconvience
10,0 Excellent
Pros: Concierge and reception people took customer service to another level! Haven't experienced or seen excellent customer service like this in a very long time!!!
Cons: That every customer service experience won't be the same as here!!!
7,9 Good
Pros: This hotel is okay,very close to the Atocha station.but the instruments of the room seem a little old. And the curtains are not very good,because if you want to sleep in a little while,and if you are very sensitive to the light,then there would be a problem.because those curtains can’t cover the light very well.
Cons:
8,6 Excellent
Pros: Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk.
Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room.
Cons: Everything in good repair, but decor a bit dated.
8,8 Excellent
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Cons:
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
A stay at Hostel Era Alonso Martinez places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7,5 Good
Based on 831 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Everything were perfect.
Good
6,7
Pros: Was a blessing in disguise that the original property I booked was full, and was allocated to a different accommodation 3 streets down. Initially booked 3 beds in a 10 bed room hostel, but was allocated to 8 bedrooms instead and coincidentally, there was no other people apart from the 3 of us. Was amazing
Good
7,1
Pros: The location is good and in a very quiet zone. The bed is very confortable. The staff is also friendly. The breakfast is nice.
Excellent
8,8
Pros: Everything there was good
Good
7,5
Pros: Simple, clean and still. Selfserved breakfast (toast, jam, cereals, milk, tea, coffee)
Good
7,5
Pros: Very close to good bars so cheap stay and good location but very basic. Good staff, good toilet and shower.
Excellent
8,3
Pros: Friendly staff, breakfast included
Good
7,5
Pros: Pretty decent hostel, simple, but clean and friendly. They have air conditioner and hot water in the showers.
Excellent
8,8
Pros: Room, bathroom and toilet were all cleanness Staff was kind and friendly
Good
7,5
Pros: I checked in very late. The nightshift guy who checked me in was really nice but theres one lady that was sitting on the couch i think shes a staff of owner or whatever i dont know and she gave me the dirtiest look and dont smile at all like i was not welcome. Lady, im a customer and i paid i dont know why is it so hard to give a bit of a smile, i owned a hostel back in Kuala Lumpur and i know how to treat my customers very well and i will make sure my staffs will do the same. This lady, she failed to do so. The rest of the staffs are super nice include the housekeeper lady in the morning. Thank you everybody, definitely recommended and will come back
Details
Reviews
Overall 7,5 Good
Based on 831 reviews
Cleanliness
7,2
Comfort
6,8
Location
8,5
Services
6,9
Staff
8,1
Value for money
7,5
10,0 Excellent
Pros: Everything were perfect.
Cons:
6,7 Good
Pros: Was a blessing in disguise that the original property I booked was full, and was allocated to a different accommodation 3 streets down. Initially booked 3 beds in a 10 bed room hostel, but was allocated to 8 bedrooms instead and coincidentally, there was no other people apart from the 3 of us. Was amazing
Cons: Probably the facilities available
7,1 Good
Pros: The location is good and in a very quiet zone. The bed is very confortable. The staff is also friendly. The breakfast is nice.
Cons: There is no kitchen, just a microwave. Also the bathroom can be more confortable specially the small one with the shower.
8,8 Excellent
Pros: Everything there was good
Cons: The receptionist did not ask the room keys back while vacating and we carried it to the train station . Had to come back a long distance to return. I m not complaining this but it caused some precious time for my flight as he was a very nice person.
7,5 Good
Pros: Simple, clean and still. Selfserved breakfast (toast, jam, cereals, milk, tea, coffee)
Cons:
7,5 Good
Pros: Very close to good bars so cheap stay and good location but very basic. Good staff, good toilet and shower.
Cons: Really thin pillows, noisy street and hot room meant having to leave window open.
8,3 Excellent
Pros: Friendly staff, breakfast included
Cons: Just 2 toilets and one shower for all the floor
7,5 Good
Pros: Pretty decent hostel, simple, but clean and friendly. They have air conditioner and hot water in the showers.
Cons:
8,8 Excellent
Pros: Room, bathroom and toilet were all cleanness Staff was kind and friendly
Cons: A door of bathroom was broken WiFi connection was bad and almost I couldn’t use my phone
7,5 Good
Pros: I checked in very late. The nightshift guy who checked me in was really nice but theres one lady that was sitting on the couch i think shes a staff of owner or whatever i dont know and she gave me the dirtiest look and dont smile at all like i was not welcome. Lady, im a customer and i paid i dont know why is it so hard to give a bit of a smile, i owned a hostel back in Kuala Lumpur and i know how to treat my customers very well and i will make sure my staffs will do the same. This lady, she failed to do so. The rest of the staffs are super nice include the housekeeper lady in the morning. Thank you everybody, definitely recommended and will come back
Cons: I checked in very late. The nightshift guy who checked me in was really nice but theres one lady that was sitting on the couch i think shes a staff of owner or whatever i dont know and she gave me the dirtiest look and dont smile at all like i was not welcome. Lady, im a customer and i paid i dont know why is it so hard to give a bit of a smile, i owned a hostel back in Kuala Lumpur and i know how to treat my customers very well and i will make sure my staffs will do the same. This lady, she failed to do so. The rest of the staffs are super nice include the housekeeper lady in the morning. Thank you everybody, definitely recommended and will come back
A stay at Hostel Era Alonso Martinez places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7,1 Good
Based on 1 072 reviews
All reviews
- All reviews
- Solo
Okay
4,6
Good
7,9
Excellent
8,8
Pros: The staff the friendly... Value for money... Close to metro station...
Excellent
8,3
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Good
6,7
Pros: Location is the best point of that hostel.
Okay
5,4
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Good
6,7
Good
7,9
Pros: Location is very good and breakfast is ok!
Excellent
9,2
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Okay
5,4
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Details
Reviews
Overall 7,1 Good
Based on 1 072 reviews
Location
9,2
WiFi
7,5
Service
5,9
Cleanliness
4,5
Comfort
4,2
Vibe
4,2
Breakfast
4,0
Amenities
3,8
Room
3,6
Food
3,1
Location
9,2
Service
6,3
Amenities
3,7
Breakfast
3,6
Room
2,9
4,6 Okay
Pros:
Cons: We leaved early and asked if they could give something for breakfast earlier. This wasn`t possible even they have 24h reception.
7,9 Good
Pros:
Cons: The person that received us when we arrived was really rude. There was a problem with our towels that went missing and the staff said they could do nothing, only let us search for it. Finally we found them in the cleaning room.
8,8 Excellent
Pros: The staff the friendly... Value for money... Close to metro station...
Cons: Limited options for the included breakfast...
8,3 Excellent
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Cons: the neighborhood is too noisy. If you want to rest, you won't be able if you stay here! :). I was partying in Madrid so I did not care. (Disclaimer).
6,7 Good
Pros: Location is the best point of that hostel.
Cons: Breakfast is very very poor. I was buying my own breakfast every day. If they are giving breakfast I think better not to give and spend the money solving the bathrooms that were broken and without warm watter.
5,4 Okay
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Cons: I might have been unlucky but it was one of thoses hostels with a really bad vibe. Not awful but just no one talking to each other, most of the staff did the bare minimum in terms of cordiality. Decoration will definitely need an improvement and to be refurnished.
6,7 Good
Pros:
Cons: Location is just right. Very clear. can't complain for the price.
7,9 Good
Pros: Location is very good and breakfast is ok!
Cons: Bathrooms are outside the badrooms (if you are in a shared mixed badroom) what is somehow unconfortable. Common area a bit small.
9,2 Excellent
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Cons:
5,4 Okay
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Cons: Pretty much everything was super average. It was so hot, smelt yuck nothing good going on.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
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