Hotel Puerta America

5 stars
Avenida de America, 41 or, 28002 Madrid, Spain
Madrid, Spain
8,4
Very good
based on 5742 reviews
5 742 reviews
Wed 22/10
-
Thu 23/10
1 room, 2 guests
Deals from
R1 291
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
R1 291
Double room
R1 861
Standard Room
R2 209
74 more Hotel Puerta America deals
74 more Hotel Puerta America deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Featuring an outdoor pool, Hotel Puerta America provides unique rooms close to Santiago Bernabeu Stadium. It is also ideally situated within a 10-minute walk of Avenida de America Metro Station.

This 5-star hotel offers free Wi-Fi, valet parking and 24-hour room service. Staff are available 24 hours a day and can book tours and tickets. Also available on-site are a car rental desk, babysitting/child services and a concierge.

This luxury hotel offers rooms with an en suite bathroom, air conditioning and a TV. They are all soundproofed and include a mini bar, slippers and an in-room safe.

Each morning, guests can wake up to breakfast at The Observatory or Karrara Terrasse. Guests can also enjoy a drink at Marmo Bar.

Madrid-Barajas Airport is less than a 15-minute drive from Hotel Puerta America. Museo del Prado, Royal Palace of Madrid and Plaza de Oriente are also a short car ride away.

8,4
Very good rating
Based on 5 742 verified guest reviews

Latest deals for Hotel Puerta America

Wed 22/10
Thu 23/10
Double room
bed type unknown
R1 861
nightly with VAT
bed type unknown
R2 086
nightly with VAT
bed type unknown
R2 149
nightly with VAT
Standard Room
bed type unknown
R2 209
nightly with VAT
bed type unknown
R2 333
nightly with VAT
bed type unknown
R2 776
nightly with VAT
Queen room
bed type unknown
R2 739
nightly with VAT
1 queen bed
R4 179
nightly with VAT
Executive room
bed type unknown
R4 954
nightly with VAT
bed type unknown
R5 426
nightly with VAT
bed type unknown
R5 545
nightly with VAT
Deluxe room
bed type unknown
R1 291
nightly with VAT
bed type unknown
R1 359
nightly with VAT
bed type unknown
R1 390
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Hotel Puerta America

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24-hour front desk

Dining

  • Minibar
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation

General

  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view
  • Storage available

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Disabled access
  • Lift
  • Allergy-free room
  • No smoking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Parking and transportation

  • Parking
  • Private parking

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Things to do

  • Gift shop

Health and safety

  • Safe

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of Hotel Puerta America

8,4
Very good
5742 verified ratings
Wonderful
2784
Very good
1158
Good
810
Okay
388
Fair
293
Mediocre
137
Poor
172

Summary of reviews

Guests say
Guests appreciated the hotel's great location, cleanliness, and comfortable rooms, often highlighting the unique design of each floor. However, some reviews pointed out issues with service, high breakfast prices, and limited amenities, which detracted from the overall experience.
AI-generated from customer reviews
Cleanliness9.5 out of 10
Location9 out of 10
Bed Comfort9 out of 10
Service3.5 out of 10
Value for Price3 out of 10
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All reviews

10
Wonderful
Michel, Apr 2025
Very good
9.7
Wonderful
Paige, Jun 2019
Cons (-) There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!
9.1
Wonderful
K, Sept 2018
Pros (+) The breakfast was fantastic! The concept is so interesting that I will have to come back at least 12 more times!
5.1
Fair
Anonymous, Dec 2016
Pros (+) The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.
Cons (-) While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was...
Read more
3.7
Poor
Mehmet, Oct 2015
Cons (-) Amateur front desk staff and missing informations

Location

Avenida de America, 41 or, 28002 Madrid

What's nearby

  • Las Ventas1.2 km
  • Community of Madrid Sports Center1.9 km
  • Estado Santiago Bernabéu2.1 km
  • Paseo de la Castellana2.3 km
  • Plaza de Cibeles3.1 km
  • Parque del Retiro3.1 km
  • Museo del Prado3.5 km
  • Teatro Español3.8 km
  • Puerta del Sol3.9 km
  • Plaza de Santa Ana3.9 km
  • Madrid City Centre3.9 km
  • Plaza de Espana4.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Puerta America

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
July
R2 153
R2 950
Cheapest month to stay with an average 10% drop in price.
Most expensive month to stay with an average 10% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Puerta America

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Puerta America

  • If you’re after a cheap room at Hotel Puerta America, then you should consider staying during the low season. The cheapest deals can generally be found in January and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Puerta America, plan to stay on a Sunday or Saturday. The most expensive day is usually Friday.
  • How long should you stay at Hotel Puerta America? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hotel Puerta America

  • Where is Hotel Puerta America located?

    Hotel Puerta America is located at Avenida de America, 41 or in Chamartin, 3,9 km from the centre of Madrid. Las Ventas is the closest landmark to Hotel Puerta America.

  • When is check-in time and check-out time at Hotel Puerta America?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Puerta America.

  • Does Hotel Puerta America offer free Wi-Fi?

    Yes, Hotel Puerta America offers free Wi-Fi.

  • How far is Hotel Puerta America from the airport?

    Hotel Puerta America is 9,8 km from Madrid Barajas.

  • Does Hotel Puerta America have a pool?

    Yes, Hotel Puerta America has a pool on-site.

  • How does KAYAK find such great Hotel Puerta America hotel deals?

    KAYAK scours the web for all room deals available at Hotel Puerta America in Madrid and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Puerta America and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Puerta America.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,1
3,9 km
Madrid Barajas
9,8 km

Everything you need to know for your stay in Madrid

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