Hotel Puerta America

5 stars
8,4
Very good
based on 6205 reviews
6 205 reviews
Avenida de America, 41 or, 28002 Madrid, Spain
Avenida de America, 41 or, Madrid
+34 917 445 400
Thu 20/8
-
Fri 21/8
2 guests, 1 room
Buffet
Other
Other
Lobby
Conference room
Other
Other
Conference room
Building
Bedroom
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Featuring an outdoor pool, Hotel Puerta America provides unique rooms close to Santiago Bernabeu Stadium. It is also ideally situated within a 10-minute walk of Avenida de America Metro Station.

This 5-star hotel offers free Wi-Fi, valet parking and 24-hour room service. Staff are available 24 hours a day and can book tours and tickets. Also available on-site are a car rental desk, babysitting/child services and a concierge.

This luxury hotel offers rooms with an en suite bathroom, air conditioning and a TV. They are all soundproofed and include a mini bar, slippers and an in-room safe.

Each morning, guests can wake up to breakfast at The Observatory or Karrara Terrasse. Guests can also enjoy a drink at Marmo Bar.

Madrid-Barajas Airport is less than a 15-minute drive from Hotel Puerta America. Museo del Prado, Royal Palace of Madrid and Plaza de Oriente are also a short car ride away.

8,4
Very good
6205 reviews

Latest deals for Hotel Puerta America

Thu 20/8
-
Fri 21/8
Deluxe room, bed type unknown
R1 292
nightly with fees
Standard Room, bed type unknown
R1 862
nightly with fees
Queen room, 1 queen bed
R3 861
nightly with fees
Deluxe room, bed type unknown
R1 294
nightly with fees
Standard Room, bed type unknown
R3 164
nightly with fees
Queen room, 1 queen bed
R4 950
nightly with fees
Deluxe room, 1 twin bed
R1 512
nightly with fees
Double room, bed type unknown
R2 459
nightly with fees
Luxury Room, bed type unknown
R2 877
nightly with fees
Deluxe room, bed type unknown
R1 533
nightly with fees
Standard Room, bed type unknown
R3 941
nightly with fees
Standard Room, bed type unknown
R1 599
nightly with fees
Deluxe room, bed type unknown
R2 141
nightly with fees
Deluxe room, bed type unknown
R1 610
nightly with fees
Deluxe room, bed type unknown
R1 610
nightly with fees
Executive room, bed type unknown
R6 757
nightly with fees
Deluxe room, bed type unknown
R1 622
nightly with fees
Executive room, bed type unknown
R4 324
nightly with fees
Deluxe room, bed type unknown
R1 840
nightly with fees
Executive room, bed type unknown
R5 040
nightly with fees
Deluxe room, bed type unknown
R1 875
nightly with fees
Executive room, bed type unknown
R6 549
nightly with fees
Deluxe room, bed type unknown
R2 513
nightly with fees
Deluxe room, bed type unknown
R2 559
nightly with fees
Deluxe room, bed type unknown
R2 612
nightly with fees
Deluxe room, bed type unknown
R2 732
nightly with fees
Deluxe room, bed type unknown
R3 019
nightly with fees
Deluxe room, bed type unknown
R3 164
nightly with fees
Deluxe room, bed type unknown
R4 299
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Puerta America

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24-hour front desk

Dining

  • Minibar
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation

General

  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view
  • Storage available

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Designated smoking area

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Bathrobe
  • Private bathroom

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Flat-screen TV
  • Library
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press

Parking and transportation

  • EV charging station
  • Parking
  • Private parking

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Babysitting/child care services (surcharge)

Things to do

  • Gift shop

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of Hotel Puerta America

8,4
Very good
6205 verified ratings
Wonderful
3014
Very good
1244
Good
871
Okay
425
Fair
309
Mediocre
146
Poor
196

Summary of reviews

Guests say
Guests consistently highlight the friendliness and helpfulness of the hotel staff, as well as the convenient location, especially for events and airport access. Many appreciate the unique and modern design of the hotel and its amenities, such as the pool and gym. However, some reviews mention issues with cleanliness, room maintenance, and bed comfort, and a few guests feel the hotel does not fully meet five-star expectations. Overall, the positives center on service, location, and atmosphere.
AI-generated from customer reviews
Service9 out of 10
Location8.5 out of 10
Cleanliness5 out of 10
Bed Comfort5 out of 10
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All reviews

10
Wonderful
Michel, Apr 2025
Very good
9.7
Wonderful
Paige, Jun 2019
Cons (-) There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!
9.1
Wonderful
K, Sept 2018
Pros (+) The breakfast was fantastic! The concept is so interesting that I will have to come back at least 12 more times!
5.1
Fair
Anonymous, Dec 2016
Pros (+) The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.
Cons (-) While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was...
Read more

Location

Avenida de America, 41 or, 28002 Madrid

What's nearby

  • Las Ventas1.2 km
  • Community of Madrid Sports Center1.9 km
  • Estado Santiago Bernabéu2.1 km
  • Paseo de la Castellana2.3 km
  • Plaza de Cibeles3.1 km
  • Parque del Retiro3.1 km
  • Museo del Prado3.5 km
  • Teatro Español3.8 km
  • Puerta del Sol3.9 km
  • Plaza de Santa Ana3.9 km
  • Madrid City Centre4 km
  • Plaza de Espana4.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Puerta America

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
September
R3 196
R2 464
Cheapest month to stay with an average 44% drop in price.
Most expensive month to stay with an average 27% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Hotel Puerta America

Which month has the cheapest rates at Hotel Puerta America?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Hotel Puerta America is August, with an average nightly rate of R1 857. The most expensive month is October at R3 376 per night.

What is the cheapest day to book Hotel Puerta America?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Hotel Puerta America is Friday, with an average nightly rate of R1 512. The most expensive day is Wednesday at R3 441 per night.

How far in advance should you book Hotel Puerta America?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Hotel Puerta America, book around 6 weeks in advance. This could save you approximately 20% compared to booking last minute.

KAYAK's top tips for your stay at Hotel Puerta America

  • If you’re after a cheap room at Hotel Puerta America, then you should consider staying during the low season. The cheapest deals can generally be found in August and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Puerta America, plan to stay on a Friday or Sunday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Hotel Puerta America was booked for on KAYAK in the last 2 weeks was R1 512, while the most expensive was R1 512.
  • How long should you stay at Hotel Puerta America? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hotel Puerta America

  • Where is Hotel Puerta America located?

    Hotel Puerta America is located at Avenida de America, 41 or in Chamartin, 4 km from the centre of Madrid. Las Ventas is the closest landmark to Hotel Puerta America.

  • When is check-in time and check-out time at Hotel Puerta America?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Puerta America.

  • Does Hotel Puerta America offer free Wi-Fi?

    Yes, Hotel Puerta America offers free Wi-Fi.

  • How far is Hotel Puerta America from the airport?

    Hotel Puerta America is 9,8 km from Madrid Barajas.

  • Does Hotel Puerta America have a pool?

    Yes, Hotel Puerta America has a pool on-site.

  • How does KAYAK find such great Hotel Puerta America hotel deals?

    KAYAK scours the web for all room deals available at Hotel Puerta America in Madrid and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Puerta America and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Puerta America.

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AYZ Luis Cabrera-Auto check-in property
6.5 Good (974 reviews)0,46 kmAdults only, Free Wi-FiR521+
4-star hotel
Abba Madrid8.7 Excellent (2 385 reviews)0,31 kmFitness centre, Restaurant, Bar/LoungeR1 680+
3-star hotel
AC Hotels by Marriott Avenida de América8.8 Excellent (2 789 reviews)0,36 kmFitness centre, Restaurant, Bar/LoungeR1 826+
1-star hotel
Mit House Iriarte En Madrid
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Most recommended

See most recommended stays in Madrid
3-star hotel
AC Hotels by Marriott Avenida de América8.8 Excellent (2 789 reviews)0,36 kmFitness centre, Restaurant, Bar/LoungeR1 826+
4-star hotel
Abba Madrid8.7 Excellent (2 385 reviews)0,31 kmFitness centre, Restaurant, Bar/LoungeR1 680+
3-star hotel
67% cheaper
AYZ Luis Cabrera-Auto check-in property
6.5 Good (974 reviews)0,46 kmAdults only, Free Wi-FiR521+
1-star hotel
Mit House Iriarte En Madrid
0,39 kmR2 682+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,0
4,0 km
Madrid Barajas
9,8 km

Everything you need to know for your stay in Madrid