Cancún hotels in Hotel Zone

Pros: I like the facility

Pros: The staff was excellent, very attentive and helpful and mostly bilingual. We were there in March and the weather was great, but the beach is shaded fairly early in the afternoon. We had to keep moving around the pool to stay in the sun. Luckily the resort was not full so it was not a problem. We did not eat at the buffets, but ordered off the menu and the food was very good.

Pros: Location of hotel near town, Beauty of Hotel and grounds, cleanliness and maintenance of facilities

Pros: Hotel, Restaurants staffs were very attentive and Hotel is awesome

Pros: High quality luxury hotel with compact layout. Pools and beach about a minute walking from the main lobby area. Beach has little surf and is very swim-able. Bars and restaurants were all high quality and reasonably cheap. I took a mini suite which has a seating area between the sleeping area and the balcony. Perfect for lounging in the afternoon. Plenty of bars, restaurants and nightclubs with 5 minutes walk if you want to experience something outside the hotel.

Pros: Everything about the experience was amazing. Pretty clear to me now why it's a 5 star rated hotel.

Pros: When you stay here you know why it's called the "Grand" Fiesta Americana Coral Beach... It's GRAND! This was our fourth time in Cancun, and second time at this hotel. Service, cleanliness, location - water and land, comfort, style and elegance, and food are the best!

Pros: The resort was clean, our room was spacious, the beach was beautiful and the food was delicious. We cannot wait for another visit.

Pros: Everything about it was exquisite!! I took my husband for his 40th bday. The service was perfect all around. People are so kind and accommodating. The ocean was gorgeous...relaxing, perfection all around!!

Pros: We stayed for a 10 year anniversary trip. It was a classy resort that we loved because it catered to a different style than the stereotypical spring break type resorts. Rooms, restaurants, pool, beach, all very spacious and stylish.

Pros: Hotel staff was incrediable polite and always very helpful. Breakfast servicing was just a great. The rooms were cleaned twice a day in a very good manner.

Pros: The location of the hotel is good.

Pros: We had an absolutely terrific time at the hotel. An excellent location, great food and especially great service. Everyone at the hotel was extremely friendly and helpful. Always a small and always trying to help. The beach and pools were the best. It had a large area for swiming and it was out of the main waves area and relatively gentle for everyone to enjoy. The pools were clean and well staffed. I would glady recommend this hotel to anyone.

Pros: Staff was very friendly and accommodating. Hotel was very clean. We loved the access to the pools and beach. We didn't even leave the area, because the hotel was so nice.

Pros: the beach--the pool---the comp breakfast

Pros: Luxury Hotel all the way. Beautiful rooms. Excellent buffet breakfast.

Pros: Everything was beyond our expectations! AMAZING! A true dream experience! Will 100% recommend to anyone.

Pros: Great Room junior suite Nice beach Great Staff

Pros: The staff was excellent! Each team member, ranging from the pool staff to housekeeping, to activities were delightful. The property is very nice and our room was especially lovely... Roomy, clean with a great view.

Pros: The rooms are gorgeous, the view is amazing, the amenities are great for a vacation getaway.

Pros: This place is amazing. We felt like royalty once we arrived. Amenities are top notch. Beautiful hotel with stunning views from all rooms. Food was delicious. Staff was friendly. Entertainment staff was awesome. Highly recommended. I would choose this hotel everytime I travel to Cancun.

Pros: Beautiful beach and view, good food at all of the restaurants, clean

Pros: It is top three resorts in Cancun easily.

Pros: This hotel is beautiful! It's very modern, the staff is very friendly, the pools are great and the quality of food is amazing. Concierge were able to help me propose to my girlfriend and made the experience even more special than I expected. It was relaxing and romantic.

Pros: Good food

Pros: Everything was amazing !

Pros: Everything is top notch.

Pros: Food was awesome

Pros: Exceptionally friendly service that was readily accessible for both english and spanish speakers. Nice variety of food. Facilities and grounds were well maintained. Very clean rooms with potable water in the room. Very large beach with a bar on the beach. Sea turtles laid eggs on the beach during our stay and we were able to release baby sea turtles into the ocean on one of the nights. Would definitely stay hear again in the future.

Pros: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.

Pros: Nice pool and bars. Comfort rooms. Close to the beach.

Pros: We stayed last year and came back for more! The grounds are well maintained, the staff is friendly and willing to help. Are flight was cancelled and we were on hold with the airline for more than two hours. The concierge stayed with us the whole time and the hotel staff went out of there way to make sure we had accommodations for the night in the same room. We loved our poolside drink waiter who checked to make sure we had a full cocktail at all times. The poolside restaurant serves the best fish taco's and the overall food was wonderful. We didn't have a bad meal. We love the size of this property, not to big but just enough to keep you entertained. We will definitely be back next year.

Pros: The most friendliest and helpful staff I've ever experienced. They definitely go the extra mile with a smile.

Pros: The staff was very friendly. Besides their timeshare sales shpiel, they didn't try to up sell us or push us into any additional purchases. The restaurants on the property were really good; much better than other all inclusives we are familiar with.

Pros: Great service, best I've ever had

Pros: It was ok. Nothing special. It was too expensive for the value. Staffs were helpful.

Pros: Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.

Pros: Food was great as well as location. Great services throughout hotel.

Pros: Nice breakfast, staff is kind, nice pool and the design is less scary than in other big Cancun seaside hotels.

Pros: The room was big

Pros: Breakfast (very extensive choice and fresh/ly cooked), swimming pool, selection of shops.

Pros: This is a very well maintained hotel with pleasant well mannered English speaking staff. The outside leisure areas are clean with a relaxed feel and have a lovely position right on the beach.

Pros: Check-in fast and easy, got a superb room with balcony and really nice view. Breakfast was simply wonderful, they have all you can possibly ask for, and then some! Hotel was very clean and facilities such as the pool area and so were also well kept. Compared to some of the larger resorts in Cancun, Fiesta Americana Condesa felt somewhat more private and less crowded in comparsion. And the staff seems trustworthy - when checking out, we forgot a purse with approx $5000 USD worth of jewellery, and when we called later it was saftely taken care of, and we could go back and get it, no problems.

Pros: The facility was very nice. There was a nice pool.

Pros: Amazing Breakfast, good location

Pros: Located on the best beach of Canun, very great service, clean and with a very professional staff

Pros: good service and nice staff

Pros: Superb facilities, very friendly and helpful staff. Very comfortable beds.

Pros: The hotel was nice, the staff was really friendly and a great experience all around. Arturo and Ignacio were excellent and provided top notch service! We enjoyed the pool staff, activities, music, games, food choices, beach and view. I think for the money this was an excellent choice for an all inclusive. We will certainly come back again!

Pros: Staff, view, food were all top-notch. Location is great and just a van ride from the airport. Nice options to walk on the beach. I do recommend this place, you will have a nice relaxing time, glad that they welcome families.

Pros: The hotel is very clean with very friendly staff. We got upgraded for a very nice room for free (was cheap to upgrade to start with). The food in the buffet is the best (most hotels in cancun lack descent food). Two swimming pool with lot of space for everyone. Really recommend the hotel

Pros: We love the Omni! Great service and the food is always delicious!!

Pros: This is a great family resort. Great staff, beautiful beach and a wide selection of yummy food. I highly recommend this resort!

Pros: Most of th staff was quite friendly. Liked that smoking was not allowed,

Pros: The receptionsit LULU was amazing, our first point of contact at the hotel. Everyone was so ready to help at any point of time. Robert and alonzo from the buffet restaurant section were outstanding. Made our experience sooo good. My family is very very happy with the everything.

Pros: I have visited MANY all inclusive hotels, and OMNI Cancun was BY FAR, the BEST food I have EVER had! We ate at almost every single restaurant on site while we were there and did not have a single bad thing to say about anything we ate. It was better than most restaurants that you go out and pay for! There was a TON of staff and we hardly ever waited long for anything. They were very accommodating. The rooms were beautiful and in pristine condition. We loved using the gym, tennis courts, basketball court, volleyball court, pools and sauna. I will definitely be back! =)

Pros: buffet

Pros: Omni Cancun Resort was one of the nicest places I've ever stayed. The staff was very helpful and attentive. Our bartender Orlando was the best and very entertaining. Fedrico, Miguel, and Victor also took very good care of us in the restaurants and bar. The resort offers all sorts of interactive events that made the stay all the better. Between the live dinner shows, the excursions, and the daily events at the resort pools there was always something to keep us entertained.

Pros: Not over crowded. Close to airport.

Pros: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.

Pros: We were very pleased with every aspect our stay at the Iberostar Cancun.

Pros: All inclusive for a 1/3rd of others, friendly staff, quality food, proxy to ferry to the Islam, great running path (not a sidewalk) passes the hotel,

Pros: My 5 night stay was very pleasant. The beach is beautiful. The food is delicious and the staff is very friendly. It’s located in a very good area, not too far from club life/shopping. I did visit both, the lobby bar and the bleach bar, but I will say the beach bar is my favorite. You get to enjoys drinks with a beautiful view of the ocean. I did not try out the Mexican or Italian restaurant. The regular buffet has really good food. The rooms are great, with your fridge being refilled everyday and your room being cleaned everyday. The shows at night are great. My room had ocean view had pool and ocean view which was beautiful. The beach is super clean compared to another resort I visited for a wedding. I loved this place and definitely would recommend.

Pros: all inclusive option for a few days

Pros: Few staff members were very nice

Pros: hospitality

Pros: Relaxed environment

Pros: EXCELLENT FOOD, DRINKS AND SERVICE (IN ROYAL SERVICE)

Pros: Service and food was amazing!

Pros: Gorgeous location & excellent vacation all-around! I would def recommend this hotel!!! Our family of 6 + a baby was hands-down pampered and spoiled by the staff! Shout out to David at Coco’s for making our stay incredible!

Pros: No jet skis making noise and pollution.

Pros: The beach was ok

Pros: Even with the hotel at full capacity, I received the very best service.

Pros: This was a wonderful all inclusive resort with beautiful beachfront property! We enjoyed our stay although rooms are a little small and slightly dated. Need a few more beach chairs as well. Overall, a spot we will return to!

Pros: Accommodations, things to do near, dinners, quiet, plenty of beach and chairs.

Pros: The hotel design, location, comfort, views, service

Pros: the ocean view from the room was beautiful .

Pros: Room was very large, decent amenities. View from room was good. Beach adjoining hotel was beautiful. Adult pool wasn't bad, but was on lagoon side. Should be on ocean side. Put the kids on the lagoon side

Pros: All of the staff was nice.

Pros: Beautiful place and great services!

Pros: We like the food....it was amazing!!! Lots to chose from.

Pros: Only the beach

Pros: All inclusive, good variety of food. Best choice for families with kids.

Pros: It's a great all inclusive resort for the whole family, they have activities for everyone.