Good to know
|Distance to city centre||10,7 km|
|Distance to airport||11,3 km|
|"Very clean, great sea view"||(in 89 reviews)|
|"The staff were all amazing."||(in 174 reviews)|
|"Nice modern rooms and nice pools"||(in 232 reviews)|
|"There is no room service."||(in 13 reviews)|
|"Construction noise during the day."||(in 9 reviews)|
|"There is no room service."||(in 39 reviews)|
Time of year
Show reviews that mention
|all-inclusive option||in 15 reviews|
|beach and pool||in 354 reviews|
|breakfast buffet||in 68 reviews|
|construction noise||in 35 reviews|
|fantastic hotel||in 184 reviews|
|food was good||in 130 reviews|
|great location||in 107 reviews|
|italian restaurant||in 82 reviews|
|nice room||in 230 reviews|
|ocean view||in 149 reviews|
|room service||in 64 reviews|
|staff was very friendly||in 256 reviews|
The upgrade we got for waiting due to problems finding our reservation made us happy, and our stay at Emporio a very pleasant one! Hotel beach, staff, pool and restaurants are really good! Beach/pool towels available at the small dive center at hotel or on the beach. Tour desk can help with activities and tours. Only 2min walk from the Maya Museum. All in all, one of our best hotel experiences!
Some problems on arrival with booking.com reservation, but got an upgrade for waiting that made us happy.
I liked the pools. Beach and service were nice.
The bed sheets were not “ breathable”. Not sure what the material is but made us sweat. Patio door didnt lock. Shower water temperature fluctuated rapidly and often.
Staff were very friendly. Rooms were very comfortable. Pool and Beach area was always clean. Staff were always cleaning the hotel. Staff kept making sure everything was ok. Always sun loungers available .
Lack of availability in the food. Stock seemed to run out sometimes. Eg we were told a couple of times that the wine or tea was out of stock. On the last few days the wait for the meals took a little too long as they didn’t seem to have the capacity for the number of guests. But once we were seated the level of service was just as good. No late night entertainment in the hotel which was a shame.
The service and the beach was awesome. The staff was very friendly, courteous and helpful. The food and the property was okay. The beach was extremely beautiful. The location was perfect. It is next to a museum and in walking distance to El Rey Archaeological Site.
The property is currently under construction which made it difficult to see the ocean view. The buffet and bar food was okay, but I did not care for the food in the Italian restaurant, and the complimentary food and coffee in the convenience store.
The Porter Guy named Amado was very nice and accommodating. He was very informative and helpful. Two thumbs up Amado!
Front desk staff. Needs better etiquette and professionalism. This girl that checked us in was loud and unprofessional. Two thumbs down! They can learn a thing or two from the porter staff.
Emporio Hotel & Suites Cancun features contemporary Mexican architecture with the relaxing ambiance that you expect from a beach resort. This resort destination is located on the beach in the main tourist area of Cancun, just 15 minutes from Cancun International Airport. Shopping, tourist attractions, and plenty of activities are nearby this hotel. The resort offers beautiful views from all 400 of the guest rooms, suites, and villas that have been updated with modern amenities and high-tech creature comforts.
The Emporio Hotel & Suites Cancun resort offers plenty of activities and equipment for outdoor use during your stay, including snorkeling equipment, volleyball, golfing and golf clubs, board games, bike tours, water aerobics, dance classes, and more. The hotel also offers Club Piruetas, a kids’ club, which offers childcare along with activities and games for kids’ entertainment. There is a large pool area with a kids’ area, a playground, and tennis courts on the property of this resort, which also features a pool bar and two restaurants. The resort offers an on site convenience store, gym, business center, laundry service, and concierge services. Free on site parking is provided for all guests.
Rooms offer the choice of resort views or ocean views, with select oceanfront suites that include private balconies. All guest rooms include complimentary WiFi, luxury bedding, flat-screen TVs with premium channels, modern private baths with deluxe amenities, and more. Upgraded suites offer additional living space, premium amenities, and better views. The hotel offers an all-inclusive package that includes standard food and drinks, including all a la carte meals, snacks, and local beverages.
based on 4 213 reviews
Things to know
- Spacious rooms
- Great view
Policies vary by room type and provider.
FAQs when booking at Emporio Cancun
Where is Emporio Cancun located?
Emporio Cancun is located at Kukulcan Boulevard Km 17.5 L-49 in Zona Hotelera - Hotel Zone District, 10,7 km from the centre of Cancún. Museo Maya de Cancun is the closest landmark to Emporio Cancun.
When is check-in time and check-out time at Emporio Cancun?
Check-in time is 15:00 and check-out time is 12:00 at Emporio Cancun.
Does Emporio Cancun offer free Wi-Fi?
Yes, Emporio Cancun offers free Wi-Fi.
Does Emporio Cancun offer free parking?
Yes, Emporio Cancun offers free parking.
Does Emporio Cancun offer free airport shuttle service?
No, Emporio Cancun does not offer free airport shuttle service.
How far is Emporio Cancun from the airport?
Emporio Cancun is 11,3 km from Cancun. Emporio Cancun is 64 km from Cozumel.
Can you bring pets to Emporio Cancun?
No, pets are not allowed at Emporio Cancun.
Does Emporio Cancun have a pool?
Yes, Emporio Cancun has a pool on-site.
Reviews about Emporio Cancun
Most popular landmarks
- Museo Maya de Cancun 298 m
- Playa Delfines 1,5 km
- El Rey Ruins 1,6 km
- Kukulcan Plaza 3,4 km
- Playa Marlin 3,6 km
- Acuario Interactivo 4,2 km