Emporio Cancun

4 stars
Blvd. Kukulcan, Retorno Gucumatz, Km.17, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
8,1
Very good
based on 5922 reviews
5 922 reviews
Fri 19/12
-
Sat 20/12
1 room, 2 guests
Deals from
R1 267
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
R1 267
Superior room
R1 471
Double room
R1 635
95 more Emporio Cancun deals
95 more Emporio Cancun deals
Photos of Emporio Cancun
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Emporio Hotel & Suites Cancun features contemporary Mexican architecture with the relaxing ambiance that you expect from a beach resort. This resort destination is located on the beach in the main tourist area of Cancun, just 15 minutes from Cancun International Airport. Shopping, tourist attractions, and plenty of activities are nearby this hotel. The resort offers beautiful views from all 400 of the guest rooms, suites, and villas that have been updated with modern amenities and high-tech creature comforts.

The Emporio Hotel & Suites Cancun resort offers plenty of activities and equipment for outdoor use during your stay, including snorkeling equipment, volleyball, golfing and golf clubs, board games, bike tours, water aerobics, dance classes, and more. The hotel also offers Club Piruetas, a kids’ club, which offers childcare along with activities and games for kids’ entertainment. There is a large pool area with a kids’ area, a playground, and tennis courts on the property of this resort, which also features a pool bar and two restaurants. The resort offers an on site convenience store, gym, business center, laundry service, and concierge services. Free on site parking is provided for all guests.

Rooms offer the choice of resort views or ocean views, with select oceanfront suites that include private balconies. All guest rooms include complimentary WiFi, luxury bedding, flat-screen TVs with premium channels, modern private baths with deluxe amenities, and more. Upgraded suites offer additional living space, premium amenities, and better views. The hotel offers an all-inclusive package that includes standard food and drinks, including all a la carte meals, snacks, and local beverages.

Latest deals for Emporio Cancun

Fri 19/12
Sat 20/12
Standard Room
No inclusions
bed type unknown
R2 010
nightly with VAT
No inclusions
bed type unknown
R2 070
nightly with VAT
No inclusions
bed type unknown
R2 071
nightly with VAT
No inclusions
bed type unknown
R2 316
nightly with VAT
Superior room
No inclusions
bed type unknown
R1 471
nightly with VAT
No inclusions
bed type unknown
R1 529
nightly with VAT
No inclusions
bed type unknown
R1 533
nightly with VAT
No inclusions
bed type unknown
R1 543
nightly with VAT
Double room
No inclusions
bed type unknown
R1 635
nightly with VAT
No inclusions
bed type unknown
R1 938
nightly with VAT
No inclusions
bed type unknown
R2 172
nightly with VAT
No inclusions
2 double beds
R2 342
nightly with VAT
King room
No inclusions
bed type unknown
R2 003
nightly with VAT
No inclusions
bed type unknown
R2 374
nightly with VAT
No inclusions
bed type unknown
R2 395
nightly with VAT
No inclusions
bed type unknown
R2 829
nightly with VAT
Deluxe room
No inclusions
bed type unknown
R1 267
nightly with VAT
No inclusions
bed type unknown
R1 516
nightly with VAT
No inclusions
bed type unknown
R1 564
nightly with VAT
No inclusions
1 twin bed
R1 572
nightly with VAT
Luxury Room
No inclusions
bed type unknown
R5 351
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Emporio Cancun

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Infinity pool
  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Playground
  • Swimming pool toys

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

General

  • Family rooms
  • Pool view
  • Storage available
  • Sea view
  • Telephone

Kitchen

  • Kitchenette
  • Microwave
  • Refrigerator
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Restaurant
  • Bar/Lounge
  • Snack bar

Fitness

  • Fitness centre
  • Tennis

Workspace

  • Desk

Reviews of Emporio Cancun

8,1
Very good
5922 verified ratings
Wonderful
2893
Very good
1100
Good
749
Okay
350
Fair
314
Mediocre
180
Poor
336

Summary of reviews

Guests say
Guests generally appreciated the location and views of the hotel, noting that it was well-situated near the beach and offered good food options. However, many reviews highlighted significant issues with cleanliness and service, with complaints about dirty rooms, poor maintenance, and unresponsive staff. The construction work and noise levels were also frequently mentioned as major drawbacks, detracting from the overall experience.
AI-generated from customer reviews
Location7.5 out of 10
Cleanliness3.5 out of 10
Service3 out of 10
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All reviews

8.0
Very good
ko, Jul 2024
The AC wasn't cold enough, the room felt hot and humid. The slide door was broken they try to fix it but It was the same and the fridge didn't work either they swapped but I didn't felt like it was co...
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2.0
Poor
Praveen, Jan 2024
BEWARE !!! , Not sure if its the booking site(priceline) or the hotel who is running this scam, if you are more than 2 adults staying in a room please read this... I booked a room for 2 adults 2 kids,...
Read more
8.8
Very good
Anonymous, Jun 2018
Pros (+) in general everything was ok with the hotel
Cons (-) I did paid an extra $184 us dollars for my 16 yr old kid. they called a kid under 10 years old
9.1
Wonderful
Anonymous, Dec 2017
Pros (+) The view is really nice, and all the pool sofas provided are nice and clean.
Cons (-) Food here is not as good as expected. Not much choice and no seafood.
10
Wonderful
Anonymous, Sept 2017
Pros (+) Perfect vocation, the most beautiful hotel with best price, helpful staff, amazing view from rooms and, clean beach with white sand and azur color ocean.
3.1
Poor
Grayson, Jan 2017
Pros (+) The price was the only thing appealing about this place.
Cons (-) Trash in the pool, very slow service, poor quality of windows (ratteled all night), and half the building was under construction. Not very vacation friendly for relaxing.
5.7
Fair
Anonymous, Jan 2017
Pros (+) Beach and pool were beautiful. We ere only staying one night with very early departure to airport. Couldn't check in early. We're told to come back at 3pm. Room wasn't ready until 4:15. Trapped with o...
Read more

Location

Blvd. Kukulcan, Retorno Gucumatz, Km.17, 77500 Cancún, Quintana Roo

What's nearby

  • Iberostar Cancun Peninsula Convention Centre0.8 km
  • Iberostar Golf Club Cancun1 km
  • Playa Delfines1.4 km
  • El Rey Ruins1.5 km
  • Spa at The Royal Sands2.9 km
  • Kukulcan Plaza3.4 km
  • La Isla Shopping Mall4.3 km
  • Poliforum Benito Juarez6.8 km
  • Cancun Golf Club at Pok Ta Pok7 km
  • CoCo Bongo Cancun7.3 km
  • Hard Rock Cafe Cancun7.3 km
  • Cancun Convention Center7.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-001175/2025

Essential information about Emporio Cancun

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
February
R2 730
R1 679
Cheapest month to stay with an average 30% drop in price.
Most expensive month to stay with an average 47% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Emporio Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Emporio Cancun

  • If you’re after a cheap room at Emporio Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in September and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Emporio Cancun, plan to stay on a Saturday or Monday. The most expensive day is usually Sunday.
  • The cheapest price a room at Emporio Cancun was booked for on KAYAK in the last 2 weeks was R3 535, while the most expensive was R3 535.
  • How long should you stay at Emporio Cancun? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Emporio Cancun

  • What are the reasons for staying at Emporio Cancun instead of any other hotel?

    The Emporio Cancun is a hotel of choice for visitors to the city due to its affordability and proximity to significant retail complexes. If you're traveling to the city for a vacation with your family, friends, or coworkers or on a business trip, this is the perfect spot to stay. If you reserve a room at this hotel, you will significantly reduce your overall spending. The facility is perfect for travelers looking to have an exciting shopping experience while in the city because of its proximity to major malls. Lastly, reserving a room at this hotel is a worthy move due to its magnificent rooms and the tranquility of its surroundings.

  • How is parking at Emporio Cancun?

    When coming with your personal or rented car to Emporio Cancun, you will surely need to know whether parking is available as well as any other relevant parking information. The hotel's visitors now have two parking options to choose from. Diamond and seven-star visitors will receive free parking during their stay at the hotel. The hotel offers valet parking as a second choice, which is charged at a reasonable rate per night.

  • How can you connect to Emporio Cancun from the airport?

    Various transport options are available for visitors landing at Cancun International Airport, including taxis, car rentals, and shuttles. Out of these, the airport shuttles offered by Emporio Cancun are the best transport option for travelers who want to connect to the hotel from the airport. These shuttles operate on a 24-hour basis, and you can access their services by communicating with the hotel. Apart from this, you can use a taxi, which offers the fastest means of transport, taking about 18 minutes from the airport to arrive at the hotel.

  • Why should I definitely eat at Emporio Cancun?

    Your dining requirements will be met by the Condimento Restaurant, which is situated in the Emporio Cancun. The restaurant is well-known for its delectable food presented in a tidy and quiet setting. The Condimento Restaurant offers meals at lower prices when compared to other nearby restaurants. In addition to the delectable and reasonably priced food, the personnel at this restaurant is excellent. The staff is helpful and attentive to customers in addition to being friendly. You can always ask for help whenever you need it, and any member of the staff would be happy to help.

  • Does Emporio Cancun offer any excursion services to its visitors?

    If you stay at Emporio Cancun, you're lucky since using the hotel's excursion services will provide you the opportunity to explore Retorno Gucumatz. On the weekends, the hotel arranges trips to a variety of tourist destinations. Some of the well-liked locations that the hotel allows its guests to discover and spend some quality time outside include Tours Acuaticos TravelArt Museum and El Rey Archaeological Zone. For sponsored visitors, such as those using hotel excursion services, some of these and other attraction sites allow express admission.

  • Where is Emporio Cancun located?

    Emporio Cancun is located at Blvd. Kukulcan, Retorno Gucumatz, Km.17 in Hotel Zone, 10,7 km from the centre of Cancún. Iberostar Cancun Peninsula Convention Centre is the closest landmark to Emporio Cancun.

  • When is check-in time and check-out time at Emporio Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Emporio Cancun.

  • Does Emporio Cancun offer free Wi-Fi?

    Yes, Emporio Cancun offers free Wi-Fi.

  • Does Emporio Cancun offer free parking?

    Yes, Emporio Cancun offers free parking.

  • How far is Emporio Cancun from the airport?

    Emporio Cancun is 11,2 km from Cancun. Emporio Cancun is 64 km from Cozumel.

  • Does Emporio Cancun have a pool?

    Yes, Emporio Cancun has a pool on-site.

  • How does KAYAK find such great Emporio Cancun hotel deals?

    KAYAK scours the web for all room deals available at Emporio Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Emporio Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Emporio Cancun.

Nearby hotels and places to stay

Closest

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4-star hotel
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4-star hotel
Wyndham Grand Cancun All Inclusive Resort & Villas7.8 Good (742 reviews)0,2 kmSnorkelling, Outdoor pool, beachfrontR4 361+
3-star hotel
6% cheaper
Cancun Plaza Condo
7.8 Good (19 reviews)0,22 kmBar/Lounge, Free Wi-Fi, Flat-screen TVR2 130+
4-star hotel
The Royal Islander8.1 Excellent (1 364 reviews)0,36 kmPrivate beach, Restaurant, Room serviceR9 466+

Cheapest

See cheapest stays in Cancún
3-star hotel
6% cheaper
Cancun Plaza Condo
7.8 Good (19 reviews)0,22 kmBar/Lounge, Free Wi-Fi, Flat-screen TVR2 130+
4-star hotel
Grand Oasis Cancun6 Good (3 884 reviews)0,46 kmPrivate beach, Fitness centre, RestaurantR3 444+
4-star hotel
Oh! Cancun On The Beach By Oasis
5.7 Okay (367 reviews)0,55 kmR3 466+
5-star hotel
The Pyramid at Grand Oasis7.4 Good (2 279 reviews)0,52 kmPrivate beach, snorkelling, Outdoor poolR4 029+

Most recommended

See most recommended stays in Cancún
5-star hotel
Iberostar Selection Coral Cancún
8.6 Excellent (189 reviews)0,77 kmPrivate beach, no minors, Outdoor poolR7 242+
4-star hotel
Fiesta Americana Condesa Cancun8.6 Excellent (2 032 reviews)0,92 kmSnorkelling, Outdoor pool, beachfrontR5 888+
4-star hotel
The Royal Islander8.1 Excellent (1 364 reviews)0,36 kmPrivate beach, Restaurant, Room serviceR9 466+
4-star hotel
Iberostar Selection Cancún8.1 Excellent (536 reviews)0,75 kmFitness centre, Restaurant, Room serviceR5 595+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,9
10,7 km
Cancun
11,2 km

Everything you need to know for your stay in Cancún