Cheap car hire in Cancún
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Top tips for hiring a car in Cancún
- Whether exploring the beach, the nature reserve north of Cancún, or the city itself, a hire car can make all your trips easy and convenient. Whether vacationing with your family or on a business trip, make the most out of your time in Cancún and explore everything the city has to offer.
- Located within Cancún International Airport, renting a car at the hire center is very easy. With big companies like Hertz, Thrifty, or Budget, there will certainly be the right car for you. Shuttle buses bring you from the terminals to the car hire center.
- When driving through Cancún, make sure to pay extra attention when you are around public transport, as they are known to have their own street rules and may not adhere to what is actually permitted. Speed bumps are also a regular sight in Cancún, so make sure to take it a bit slow.
- Cancún’s roads can clog up during rush hours, so it is advisable to avoid them if possible. Between 7 and 9 AM and 5 and 7 PM, congestion regularly hits the roads due to the many commuters, and drivers should always plan at least 30 minutes ahead when going to a destination -- and more than 2 hours when going to the airport.
- 25% of our users found a car hire in Cancún for R126 or less
- Book your car hire in Cancún at least 1 day before your trip in order to get a below-average price
- Compact car hire in Cancún are around 69% cheaper than other car types, on average
FAQs about hiring a car in Cancún
Cancún car rental reviews and directory
Alamo
5,2
Fair
227 reviewsBest rated
Cleanliness
5.8
Comfort
5.6
Pick-up/Drop-off
5.3
Value for money
4.7
5 locations in Cancún
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Reviews
4,0 Mediocre
Jun 2021
Pros:
Car was goodCons:
Pick up and drop off was very slow, line was long. At drop off they made you wait in the same line to return the car as the people waiting in line to pick up the car. Car return took 30 minutes. Also Kayak did not make Car insurance policies clear, and staff at Alamo were very aggressive at pushing their Insurance options. Their arguments with customers about insurance was one of the things slowing down the pickup/drop off line.2,0 Poor
May 2021
Pros:
Nothing. They did not have a car even though we booked one. We had to change our entire travel plans because of that. Horrible.Cons:
Uhm, maybe having a car available when you've booked one?2,0 Poor
Apr 2021
Pros:
Even though we had a reservation, there were no cars available when we arrived. We had to rent from another vendor for a much higher price.Cons:
Honoring a reservation would have been the right thing to do.2,0 Poor
Apr 2021
Cons:
They charged an unexpected $24/day for insurance on top of the daily fee. Robbery. Went with a better local company instead2,0 Poor
Apr 2021
Pros:
no van was not there staff was not helpful at all had to pay 70 dollars for cab10,0 Wonderful
Apr 2021
Pros:
Diana at the counter was FANTASTIC!! Great English and made me feel welcome and comfortable!Budget
4,9
Mediocre
172 reviewsCleanliness
5.2
Comfort
5.3
Pick-up/Drop-off
5.0
Value for money
4.9
6 locations in Cancún
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2,0 Poor
Oct 2022
8,0 Very Good
Aug 2022
6,0 Okay
Apr 2021
Pros:
The staff was friendly and very helpful.Cons:
The car radio was broken, and the car was rather low end/ poor quality. It was difficult to pass because the car took a lot of time to accelerate.4,0 Mediocre
Apr 2021
Pros:
The staff was friendly.Cons:
The car was terrible. It was completely beat up with significant dents on every panel. The right side mirror did not work. The battery connection was loose and the car didn’t start on multiple occasions. The tires had a slow leak. The car price as quoted should include the mandatory cost of insurance for non Mexicans and not just say it’s extra.2,0 Poor
Apr 2021
Pros:
Not muchCons:
You can not try to change the price when I pick up the car and added additional unwanted add ons that were not a choice. Forced insurance etc2,0 Poor
Mar 2021
Cons:
Staff. Car. Service.Europcar
3,8
Poor
151 reviewsCheapest deal
Most popular
Cleanliness
5.4
Comfort
4.9
Pick-up/Drop-off
3.9
Value for money
3.5
13 locations in Cancún
from R126/day
Locations in Cancún
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Reviews
2,0 Poor
Mar 2023
4,0 Mediocre
May 2021
Pros:
Drop off was super easy and streamlinedCons:
Europcar in Cancun refused to accept my CDW, collusion damage waiver. Even though i had all the correct paperwork and even called the company who handled the coverage. Apparently even though it states they will accept CDW, they will not and they will give you a huge runaround as to why which isn't true, but when you are there, you basically have no choice but to accept whatever they charge for the extra coverage. My rental was $94, they charged an additional $250. This should just be charged up front to avoid all the hassle4,0 Mediocre
Mar 2021
Cons:
The price was total bate and switch charged me a lot extra even though I had proof my insurance and credit cards covered me in Mexico. We will never use them again.2,0 Poor
Mar 2021
Pros:
Quick transfer to the officeCons:
They tried to rip me off by adding the unnecessary package, being very confused about what they try to charge with and forced me to cancel the booking. Very, very bad experience!2,0 Poor
Mar 2021
Pros:
Drop off was easy.Cons:
I ended up paying $260 including insurance. Your website lies.2,0 Poor
Feb 2021
Pros:
Poor experience enough that I will never consider using Europcar again and reconsider Kayak as well.Cons:
The staff lied to me immediately upon entering-which took a half hour. They told me that they had no contract with our insurance companies, American Express and State Farm , and as I result the company policy was that I had to buy full insurance. They also stated that the price quoted on the internet did not bind them as Kayak was only an agent. I have lived in Mexico for years and know that he was in fact lying to me. Ultimately we 'negotiated' a price that was twice what we were promised. I ended up with 3 insurances covering the vehicle and almost wished something happened to it. The gas tank was only a quarter full- I've never seen that.Enterprise Rent-A-Car
7,6
Good
34 reviewsCleanliness
10.0
Comfort
8.0
Pick-up/Drop-off
6.0
Value for money
6.0
5 locations in Cancún
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7,6 Good
Jul 2018
Pros:
Fast service, helpful attendants. Clean car, ran well.Cons:
Sketchy, dark parking lot during pickup. Oddly tiny drop-off location with no parking, sharing space with a gas station. Old car in need of tire balance.2,0 Poor
Mar 2018
Pros:
NothingCons:
The vehicles are not serviced regularly. I was given a Chevy sedan with a broken clutch. When I complained they told me I could only get an automatic vehicle if I paid extra. The location is terrible. Will never rent a car here ever again.10,0 Wonderful
Jan 2018
Pros:
Everyone was super friendly and helpful, great great team of employees. As a solo female driver I always look at for my safety, the team was very respectful and made me feel safe and take care of! They gave me directions and even travel tips!8,0 Very Good
Nov 2017
Pros:
Everything about Enterprise is great as long as you don't mind they are not located at the airport but just a bit north of the airport along the main highway.Cons:
I had a seemingly very good deal for a Jetta including the mandatory liability insurance, but it turned out when picking up the car that the included insurance only covered the car up to 75,000 MXN and the coverage needs to be 2,500,000 MXN so that raised the rates by $10 per day and then I also had to pay an extra $30 for an extra day although my pickup date/time and return date/time were basically what I originally entered into Expedia. I'm positive that all the agencies are playing these monetary shell games so the only distinguishing factor across agencies is the level of service and how picky they are about the condition of the car when returned.10,0 Wonderful
Jul 2017
Pros:
I accidentally booked a manual transmission, and at the counter the man switched us to an automatic brand new car. Their airport shuttle was ready and waiting both times, they were friendly and very helpful. I didn't feel bamboozled by the insurance situation. It was breezy renting from this Enterprise. Would totally rent from them again.Cons:
Everything was great - not a single issue!6,4 Okay
May 2017
Pros:
Very nice staff. Efficient given the extensive paper documents and countless signatures.Cons:
Insurance is 3x the cost of the car rental. No E Plus points. No ability to make a reservation using E Plus points. This place licenses the Enterpprise brand - as do many non-USA locations.National
5,8
Fair
38 reviewsCleanliness
6.6
Comfort
6.7
Pick-up/Drop-off
6.6
Value for money
5.7
5 locations in Cancún
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8,0 Very Good
Jun 2021
Pros:
Staff service was great. Rental and dropoff was easy.Cons:
Cars are a little worn out and need some cleaning.4,0 Mediocre
May 2021
Pros:
The staff was amazing. It was very easy to pick up and drop offCons:
I was quoted 22 dollars a day. I ended up paying more than double that. I didn’t even pay for the insurance and I still payed more than double. It would be nice if the quote told you about fees instead of misleading you to think you’re getting a great deal.2,0 Poor
Jan 2018
Cons:
Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.10,0 Wonderful
Aug 2017
Pros:
Even though I reluctantly paid for the extra insurance despite having coverage through the credit card, the whole experience was easy and pleasant and I can't really complain. Everyone we dealt with was exceptional.5,6 Fair
Aug 2017
Pros:
Easy shuttle to the car rental. Good carCons:
You are forced into hidden fees. The rental price does not include mandatory insurance. Expect to pay 4x what you book. Checking the car back in was also a little bit of a mess.2,0 Poor
Jul 2017
Pros:
Price looked good onlineCons:
We arrived early in the morning only to find they were new car seats. What do you do in a foreign country with a two and four-year-old without a car seat? This place sucks.Thrifty
4,4
Mediocre
43 reviewsCleanliness
9.0
Comfort
4.0
Pick-up/Drop-off
3.0
Value for money
3.0
8 locations in Cancún
Locations in Cancún
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3,6 Poor
May 2019
Cons:
Flexibility , knowledge, I felt that they were giving me a favor for me being there.5,2 Fair
Aug 2018
Pros:
Car was clean and reliable. I had no issues with the car whatsoever.Cons:
What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done2,0 Poor
Apr 2018
Pros:
NothingCons:
I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again9,2 Wonderful
Mar 2018
Pros:
Pick up and drop off take ages. It staff were accommodating and vehicle was great2,0 Poor
Mar 2017
Cons:
I was very upset that Kayak advertised the rental as being $8. We reserved the car at this price, and arrived in Cancun to be surprised with a whopping amount of insurance fees which amounted to over $400. If we refused the insurance and used our credit card's insurance for the car, then we had to pay $1300.00 to the rental car company, which obviously made no sense. Absolutely infuriating to be surprised with this tremendous rate differencce, and found ourselves in a position of helplessness last minute. Would never rent again here.10,0 Wonderful
Mar 2017
Pros:
They communicated clearly via email before we arrived. The rental was inexpensive. I used my Amex card for insurance and there was no pressure to buy more insurance. They simply placed the $2500 hold on my card. The car ran fine and we had a great trip! We took lots of pictures when we picked the car up and had no problems with the drop off.Hertz
4,2
Mediocre
46 reviewsCleanliness
6.3
Comfort
5.6
Pick-up/Drop-off
5.0
Value for money
4.1
12 locations in Cancún
Locations in Cancún
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2,0 Poor
Jan 2021
Pros:
Nothing because they just tell you that it's just a confirmation and not a booking. So since they had no car available, we couldnt hold on to our schedule. Plus, the staff was very unfriendly, in this high season, but i'm sure he would be begging us to rent a car in the low season!Cons:
Have the option of pre-paying to secure a rental, and not just a "confirmation" that has no value to them.2,0 Poor
Dec 2021
Cons:
They had no cars! Said they could get me one for $800 PERDAY!6,0 Okay
Mar 2020
Cons:
Wait time at pick up location excessively long2,0 Poor
Jan 2020
Cons:
Received a text saying that my car was ready, when I got there not only was it not ready but it was not even there. they wanted more than double for any car they had left. Walked out cursing. Do not trust these scam artists.2,0 Poor
Dec 2019
Pros:
Nothing! No car was available even though had confirmation.Cons:
Hmmm... A car2,0 Poor
Jan 2019
Cons:
When I went to pick up the car, the associate at the desk said that my reservation didn't exist, even though I showed him the confirmation email. He then said the only vehicle he had on-site was a stick-shift, and that to retrieve the car I rented online I would have to pay ~$500 and take a shuttle to a different rental car facility instead of the airport. I ended up having to take a bus to reach my destination, and then had to use bikes, taxis, and buses during the course of the trip instead of a vehicle.Dollar
3,3
Poor
51 reviewsCleanliness
4.8
Comfort
4.4
Pick-up/Drop-off
3.7
Value for money
3.1
7 locations in Cancún
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2,0 Poor
May 2021
Cons:
I got different car than I requested. It was twice the price as it has been told on the internet. Never again!3,2 Poor
Mar 2020
Cons:
Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak2,0 Poor
Jan 2020
Pros:
Nothing, bad service. They tell lies and do not comply with reservations and pricesCons:
first of all they should comply with what they offer2,0 Poor
Jan 2019
Cons:
Avoid!!!5,6 Fair
Dec 2018
Pros:
Dollar rental was a good value. I liked having unlimited miles for our roadtrip.Cons:
I was surprised that insurance cost almost double what I paid for the rental. It'd be nice to know the insurance prices upfront. Huge sticker shock since my personal insurance wouldn't cover a rental outside the US. In Cancun our flight arrived late at night. I knew arriving late at night might be problematic, but Dollar had reassured me that someone would be available to help us and that they'd shuttle us from the terminal to our vehicle. Well, it was 12:30AM and I couldn't find anyone at or near the terminal to shuttle us. I called 6 times, over 30 minutes, to the number provided and it would just ring endlessly. We finally had to pay for a taxi to take us to the Dollar location about 1/2 mile from the terminal. Finally I was able to talk to someone and drive away with a vehicle at 1:30AM.9,6 Wonderful
Jul 2017
Pros:
All employees were polite and friendly and spoke emough English to explain our various options for the required Mexican car insurance. The car was clean and available more ot less immediately when we got through the check-in process. No shuttle bus required as the business is just a 1-minute walk across the street grom the airport terminal building. The prices were the lowest we found.Cons:
Checkout paperwork took a lot longer than you can believe even though nobody was in line ahead of us, so allow yourself extra time to make it to your flight.Ace
3,2
Poor
30 reviewsCleanliness
4.3
Comfort
3.9
Pick-up/Drop-off
3.2
Value for money
3.0
One location in Cancún
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2,0 Poor
Dec 2019
Cons:
Have a car for the customer. I booked a car online and when I got to rental I was told there were no cars available for me. So I have never even renter from Ace Car Rental and expecting to receive a full refund.3,6 Poor
Aug 2019
Pros:
Nothing.Cons:
I paid a price online that was an set amount per day, but it turns out that was only a reservation fee that didn’t even mean anything because there was no reservation. Once there, we waited in like for 30 min just for a rep to start from scratch and then charge us way more, plus a $2500 deosit!5,6 Fair
Oct 2018
Pros:
Quality of the car was good.Cons:
The price online was approx. $56 for the three days but when I got to the counter they told me that insurance was $50 per day so I ended up paying 3 times for insurance and had no clue!4,8 Mediocre
Aug 2017
Pros:
After driving the kia optima for 15 days, I came to appreciate it's acceleration, great brakes and comfort.Cons:
Always check with your home insurance before renting in Mexico. The car was cheap to rent at 178.00 but mandatory liability added at $29 a day with $800 on hold on your credit card or $59 per day full coverage with a $200 hold on your card. Ended up paying $733 for entire trip. In Cancun there is no booth at the airport. Ace shares a space with Fox Car Rentals. Called them but they never sent a van. We finally walked our luggage across the street from the airport to find their office. The RAVs we rented were not coming until nightime. They only had one RAV in their inventory so they offered us the new Optimas. Every step was a long wait. The best part was the reliability of the car and returning it was quick. They did return us to the airport. Warning: If you get a traffic ticket in Mexico, police remove the license plate until you pay and show proof. You cannot return the car without its plates. Do not rent a car without plates as many policemen will stop you and demand a bribe. We met other tourists with this problem. We were targeted by police in Campeche because the car was a rental and we were foreigners. They nearly confiscated my brother's license and asked for a bribe of $108 which we paid.6,0 Okay
Aug 2017
Cons:
Upfront cost of a required insurance was not disclosed. We found out after the fact that we had to buy 700.00 worth of insurance2,0 Poor
Apr 2017
Cons:
Person we extremely rude and lied about the cars available. Tried to get me to spend an extra $500 for the week to get the car I ordered. Plus the car needed air in the tires and none of the windows worked.Economy Rent a Car
3,1
Poor
98 reviewsCleanliness
4.0
Comfort
3.7
Pick-up/Drop-off
3.5
Value for money
3.1
3 locations in Cancún
Locations in Cancún
Av. Tulum SM 05 Mza 01 lte 13 local 02