Cancún car hire

Cancún car hire

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Cancún car hire information

Pick-up locationCancún
Car types
Hire locations182
Airport locations48

Cheap car hire in Cancún

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People carrier
Passenger van
SUV
Commercial
Pick-up truck

Top tips for hiring a car in Cancún

  • Whether exploring the beach, the nature reserve north of Cancún, or the city itself, a hire car can make all your trips easy and convenient. Whether vacationing with your family or on a business trip, make the most out of your time in Cancún and explore everything the city has to offer.
  • Located within Cancún International Airport, renting a car at the hire center is very easy. With big companies like Hertz, Thrifty, or Budget, there will certainly be the right car for you. Shuttle buses bring you from the terminals to the car hire center.
  • When driving through Cancún, make sure to pay extra attention when you are around public transport, as they are known to have their own street rules and may not adhere to what is actually permitted. Speed bumps are also a regular sight in Cancún, so make sure to take it a bit slow.
  • Cancún’s roads can clog up during rush hours, so it is advisable to avoid them if possible. Between 7 and 9 AM and 5 and 7 PM, congestion regularly hits the roads due to the many commuters, and drivers should always plan at least 30 minutes ahead when going to a destination -- and more than 2 hours when going to the airport.
  • 25% of our users found a car hire in Cancún for R126 or less
  • Book your car hire in Cancún at least 1 day before your trip in order to get a below-average price
  • Compact car hire in Cancún are around 69% cheaper than other car types, on average

FAQs about hiring a car in Cancún

Cancún car rental reviews and directory

Alamo

Best rated

Cleanliness

5.8

Comfort

5.6

Pick-up/Drop-off

5.3

Value for money

4.7

5 locations in Cancún

Show locations

Locations in Cancún

Av Tulum Sm 4 La Quinta Inn

+52 998 884 8427

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Kukulcan Km 13, La Isla

+52 998 176 8137

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Kukulcan Km9.5 Condominio

+52 998 883 3621

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Intl And Domestic Arrivals

+52 998 886 0100

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Lot 4 Main Office.

+52 998 886 0101

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Show reviews that mention

Reviews

4,0 Mediocre

Jun 2021

KAYAK

Pros:

Car was good

Cons:

Pick up and drop off was very slow, line was long. At drop off they made you wait in the same line to return the car as the people waiting in line to pick up the car. Car return took 30 minutes. Also Kayak did not make Car insurance policies clear, and staff at Alamo were very aggressive at pushing their Insurance options. Their arguments with customers about insurance was one of the things slowing down the pickup/drop off line.

2,0 Poor

May 2021

KAYAK

Pros:

Nothing. They did not have a car even though we booked one. We had to change our entire travel plans because of that. Horrible.

Cons:

Uhm, maybe having a car available when you've booked one?

2,0 Poor

Apr 2021

KAYAK

Pros:

Even though we had a reservation, there were no cars available when we arrived. We had to rent from another vendor for a much higher price.

Cons:

Honoring a reservation would have been the right thing to do.

2,0 Poor

Apr 2021

KAYAK

Cons:

They charged an unexpected $24/day for insurance on top of the daily fee. Robbery. Went with a better local company instead

2,0 Poor

Apr 2021

KAYAK

Pros:

no van was not there staff was not helpful at all had to pay 70 dollars for cab

10,0 Wonderful

Apr 2021

KAYAK

Pros:

Diana at the counter was FANTASTIC!! Great English and made me feel welcome and comfortable!

1 out of 57

Budget

4,9

Mediocre

172 reviews

Cleanliness

5.2

Comfort

5.3

Pick-up/Drop-off

5.0

Value for money

4.9

6 locations in Cancún

Show locations

Locations in Cancún

Av Yaxchilan #160 Colonia Cntr

+52 998 886 0252

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulkan Km 17

+52 998 884 4549

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Kululkan Km 13.5 Locl 1-B

+52 998 884 4549

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Calle Sierra Sobre Av Bonampak

+52 998 886 0252

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Carratera Cancun Chetumal Km22

+52 998 478 0014

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Paseo Kukulcan Km 10.5

+52 998 246 1350

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

2,0 Poor

Oct 2022

KAYAK
Just too much chaos. Hot…no indoor seating, long line and too long to pick up and drop off reservations. 20-30 min at counter for them to process card then drop off to release hold on credit cards etc…CRAZY

8,0 Very Good

Aug 2022

KAYAK
Beware of the insurance issues. Even if you choose the Collision Damage waiver because your credit card covers it, they will absolutely charge an outrageous deposit if you don't buy there's. That's the deal in Mexico. It's a rip-off which will cost you an extra $20 a day that you won't be able to avoid.

6,0 Okay

Apr 2021

KAYAK

Pros:

The staff was friendly and very helpful.

Cons:

The car radio was broken, and the car was rather low end/ poor quality. It was difficult to pass because the car took a lot of time to accelerate.

4,0 Mediocre

Apr 2021

KAYAK

Pros:

The staff was friendly.

Cons:

The car was terrible. It was completely beat up with significant dents on every panel. The right side mirror did not work. The battery connection was loose and the car didn’t start on multiple occasions. The tires had a slow leak. The car price as quoted should include the mandatory cost of insurance for non Mexicans and not just say it’s extra.

2,0 Poor

Apr 2021

KAYAK

Pros:

Not much

Cons:

You can not try to change the price when I pick up the car and added additional unwanted add ons that were not a choice. Forced insurance etc

2,0 Poor

Mar 2021

KAYAK

Cons:

Staff. Car. Service.

1 out of 45

Europcar

Cheapest deal
Most popular

Cleanliness

5.4

Comfort

4.9

Pick-up/Drop-off

3.9

Value for money

3.5

Locations in Cancún

Av. Lopez Portillo

+52 998 188 3778

Opening times not available

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Av.tankah Esq.av Coba Sm35 Mza1

+52 988 892 5952

Opening times not available

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Blvd Kukulcan Km 14 5 Lote 40 A

+52 998 881 2000

Opening times not available

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Blvd Kukulcan Km 20 Zona Hotelera

+52 998 848 7400

Opening times not available

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Blvd. Kukulcan Km 13.5, Zona Hotelera, en Marina Blue Ray, Cancún, Quintana Roo.

+52 998 885 0483

Opening times not available

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Blvd. Kukulcan Km 9.7, Punta Cancun, Zona Hotelera, Cancún, Q.R.

+52 998 577 3403

Opening times not available

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Blvd. Kukulcan Km13.5,zona Hotelera

+52 998 885 0483

Opening times not available

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Blvd. Kukulcan, Km 5

+52 998 240 3339

Opening times not available

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Boulevard Vialidad Paseo Mujeres

+52 998 227 4179

Opening times not available

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Carretera Cancun - Chetumal Km 22

+52 998 886 0063

Opening times not available

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Km 12 5 Blvd Kukulcan Lt18

+52 998 891 4200

Opening times not available

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Milla De Oro Carretera Federal 307, Km 332 Carretera Playa Del Carmen, Plaza 101 Puerto Morelos Qroo

Opening times not available

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Punta Sam Carretera Mza 002

+52 998 227 4179

Opening times not available

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Reviews

2,0 Poor

Mar 2023

KAYAK
The worst car rental experience of my life. I have rented cars in Mexico before, and this was by far the most miserable pickup experience. I'd rather travel on a donkey than rent from Europcar again. They are thieves trying to take advantage of tourists by upselling useless insurance products. They should all be in jail.

4,0 Mediocre

May 2021

KAYAK

Pros:

Drop off was super easy and streamlined

Cons:

Europcar in Cancun refused to accept my CDW, collusion damage waiver. Even though i had all the correct paperwork and even called the company who handled the coverage. Apparently even though it states they will accept CDW, they will not and they will give you a huge runaround as to why which isn't true, but when you are there, you basically have no choice but to accept whatever they charge for the extra coverage. My rental was $94, they charged an additional $250. This should just be charged up front to avoid all the hassle

4,0 Mediocre

Mar 2021

KAYAK

Cons:

The price was total bate and switch charged me a lot extra even though I had proof my insurance and credit cards covered me in Mexico. We will never use them again.

2,0 Poor

Mar 2021

KAYAK

Pros:

Quick transfer to the office

Cons:

They tried to rip me off by adding the unnecessary package, being very confused about what they try to charge with and forced me to cancel the booking. Very, very bad experience!

2,0 Poor

Mar 2021

KAYAK

Pros:

Drop off was easy.

Cons:

I ended up paying $260 including insurance. Your website lies.

2,0 Poor

Feb 2021

KAYAK

Pros:

Poor experience enough that I will never consider using Europcar again and reconsider Kayak as well.

Cons:

The staff lied to me immediately upon entering-which took a half hour. They told me that they had no contract with our insurance companies, American Express and State Farm , and as I result the company policy was that I had to buy full insurance. They also stated that the price quoted on the internet did not bind them as Kayak was only an agent. I have lived in Mexico for years and know that he was in fact lying to me. Ultimately we 'negotiated' a price that was twice what we were promised. I ended up with 3 insurances covering the vehicle and almost wished something happened to it. The gas tank was only a quarter full- I've never seen that.

1 out of 41

Enterprise Rent-A-Car

7,6

Cleanliness

10.0

Comfort

8.0

Pick-up/Drop-off

6.0

Value for money

6.0

5 locations in Cancún

Show locations

Locations in Cancún

Av Acanceh Local No 2

+52 998 885 3526

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulcan 11.5 Km

+52 998 881 5500 ext. 2055

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd Kukulcan Mz 51 Punta

+52 998 846 9606

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd Kukulkan Km 12.5

+52 998 176 8117

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

International Airport

+52 998 881 8767

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Reviews

7,6 Good

Jul 2018

KAYAK

Pros:

Fast service, helpful attendants. Clean car, ran well.

Cons:

Sketchy, dark parking lot during pickup. Oddly tiny drop-off location with no parking, sharing space with a gas station. Old car in need of tire balance.

2,0 Poor

Mar 2018

KAYAK

Pros:

Nothing

Cons:

The vehicles are not serviced regularly. I was given a Chevy sedan with a broken clutch. When I complained they told me I could only get an automatic vehicle if I paid extra. The location is terrible. Will never rent a car here ever again.

10,0 Wonderful

Jan 2018

KAYAK

Pros:

Everyone was super friendly and helpful, great great team of employees. As a solo female driver I always look at for my safety, the team was very respectful and made me feel safe and take care of! They gave me directions and even travel tips!

8,0 Very Good

Nov 2017

KAYAK

Pros:

Everything about Enterprise is great as long as you don't mind they are not located at the airport but just a bit north of the airport along the main highway.

Cons:

I had a seemingly very good deal for a Jetta including the mandatory liability insurance, but it turned out when picking up the car that the included insurance only covered the car up to 75,000 MXN and the coverage needs to be 2,500,000 MXN so that raised the rates by $10 per day and then I also had to pay an extra $30 for an extra day although my pickup date/time and return date/time were basically what I originally entered into Expedia. I'm positive that all the agencies are playing these monetary shell games so the only distinguishing factor across agencies is the level of service and how picky they are about the condition of the car when returned.

10,0 Wonderful

Jul 2017

KAYAK

Pros:

I accidentally booked a manual transmission, and at the counter the man switched us to an automatic brand new car. Their airport shuttle was ready and waiting both times, they were friendly and very helpful. I didn't feel bamboozled by the insurance situation. It was breezy renting from this Enterprise. Would totally rent from them again.

Cons:

Everything was great - not a single issue!

6,4 Okay

May 2017

KAYAK

Pros:

Very nice staff. Efficient given the extensive paper documents and countless signatures.

Cons:

Insurance is 3x the cost of the car rental. No E Plus points. No ability to make a reservation using E Plus points. This place licenses the Enterpprise brand - as do many non-USA locations.

1 out of 9

National

5,8

Cleanliness

6.6

Comfort

6.7

Pick-up/Drop-off

6.6

Value for money

5.7

5 locations in Cancún

Show locations

Locations in Cancún

Av Acanceh Local No 2

+52 998 885 3526

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulcan 11.5 Km

+52 998 881 5500 ext. 2055

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd Kukulcan Mz51 Punta

+52 998 846 9606

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd Kukulkan Km 12.5

+52 998 176 8117

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

International Airport

+52 998 881 8767

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Reviews

8,0 Very Good

Jun 2021

KAYAK

Pros:

Staff service was great. Rental and dropoff was easy.

Cons:

Cars are a little worn out and need some cleaning.

4,0 Mediocre

May 2021

KAYAK

Pros:

The staff was amazing. It was very easy to pick up and drop off

Cons:

I was quoted 22 dollars a day. I ended up paying more than double that. I didn’t even pay for the insurance and I still payed more than double. It would be nice if the quote told you about fees instead of misleading you to think you’re getting a great deal.

2,0 Poor

Jan 2018

KAYAK

Cons:

Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.

10,0 Wonderful

Aug 2017

KAYAK

Pros:

Even though I reluctantly paid for the extra insurance despite having coverage through the credit card, the whole experience was easy and pleasant and I can't really complain. Everyone we dealt with was exceptional.

5,6 Fair

Aug 2017

KAYAK

Pros:

Easy shuttle to the car rental. Good car

Cons:

You are forced into hidden fees. The rental price does not include mandatory insurance. Expect to pay 4x what you book. Checking the car back in was also a little bit of a mess.

2,0 Poor

Jul 2017

KAYAK

Pros:

Price looked good online

Cons:

We arrived early in the morning only to find they were new car seats. What do you do in a foreign country with a two and four-year-old without a car seat? This place sucks.

1 out of 9

Thrifty

4,4

Mediocre

43 reviews

Cleanliness

9.0

Comfort

4.0

Pick-up/Drop-off

3.0

Value for money

3.0

8 locations in Cancún

Show locations

Locations in Cancún

Av.xcaret Lt2 Mz2 Smz 21

+52 800 021 2277

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Avenue Yaxchilan#27

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
View deals

Blvd Kukulcan Km 11.5

+52 998 881 7300

Monday16:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0016:00 - 18:00
Wednesday08:00 - 17:0016:00 - 18:00
Thursday16:00 - 18:0008:00 - 17:00
Friday16:00 - 18:0008:00 - 17:00
Saturday16:00 - 18:0008:00 - 17:00
Sunday16:00 - 18:0008:00 - 17:00
View deals

Blvd Kukulkan Km 12

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
View deals

Blvd Kukulkan Mza 51 Lt7

+52 998 848 7000

Monday16:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0016:00 - 18:00
Wednesday16:00 - 18:0008:00 - 17:00
Thursday16:00 - 18:0008:00 - 17:00
Friday08:00 - 17:0016:00 - 18:00
Saturday08:00 - 17:0016:00 - 18:00
Sunday08:00 - 17:0016:00 - 18:00
View deals

Carr, Cancun Chetumal Km 22

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Presidente Intercontinental Hotel

+52 800 021 2277

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Westin Regina Hotel

+52 998 885 0086

Monday08:00 - 17:0015:00 - 21:30
Tuesday15:00 - 21:3008:00 - 17:00
Wednesday08:00 - 17:0015:00 - 21:30
Thursday15:00 - 21:3008:00 - 17:00
Friday08:00 - 17:0015:00 - 21:30
Saturday15:00 - 21:3008:00 - 17:00
Sunday08:00 - 17:0015:00 - 21:30
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Reviews

3,6 Poor

May 2019

KAYAK

Cons:

Flexibility , knowledge, I felt that they were giving me a favor for me being there.

5,2 Fair

Aug 2018

KAYAK

Pros:

Car was clean and reliable. I had no issues with the car whatsoever.

Cons:

What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done

2,0 Poor

Apr 2018

KAYAK

Pros:

Nothing

Cons:

I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again

9,2 Wonderful

Mar 2018

KAYAK

Pros:

Pick up and drop off take ages. It staff were accommodating and vehicle was great

2,0 Poor

Mar 2017

KAYAK

Cons:

I was very upset that Kayak advertised the rental as being $8. We reserved the car at this price, and arrived in Cancun to be surprised with a whopping amount of insurance fees which amounted to over $400. If we refused the insurance and used our credit card's insurance for the car, then we had to pay $1300.00 to the rental car company, which obviously made no sense. Absolutely infuriating to be surprised with this tremendous rate differencce, and found ourselves in a position of helplessness last minute. Would never rent again here.

10,0 Wonderful

Mar 2017

KAYAK

Pros:

They communicated clearly via email before we arrived. The rental was inexpensive. I used my Amex card for insurance and there was no pressure to buy more insurance. They simply placed the $2500 hold on my card. The car ran fine and we had a great trip! We took lots of pictures when we picked the car up and had no problems with the drop off.

1 out of 12

Hertz

4,2

Mediocre

46 reviews

Cleanliness

6.3

Comfort

5.6

Pick-up/Drop-off

5.0

Value for money

4.1

12 locations in Cancún

Show locations

Locations in Cancún

Av Leyes De Reforma

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Av.xcaret Lt2 Mz2 Smz 21

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Avenue Yaxchilan#27

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Costa Mujeres

+52 800 709 5000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulcan Km 12.5

+52 999 911 8040

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulcan Km 3.5

+52 800 409 5000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulkan Km 12

+52 998 176 8077

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Blvd.kukulcan Km 8.5 Zona

+52 998 883 0573

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Boulevard Kukulkan Km 5.5 Zona

0180 0709 5000

Opening times not available

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Carretera Federal 307

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Intl Airport Of Cancun

+52 999 911 8040

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Plaza Flamingo Local 122

+52 55 9128 9000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Filters

Reviews

2,0 Poor

Jan 2021

KAYAK

Pros:

Nothing because they just tell you that it's just a confirmation and not a booking. So since they had no car available, we couldnt hold on to our schedule. Plus, the staff was very unfriendly, in this high season, but i'm sure he would be begging us to rent a car in the low season!

Cons:

Have the option of pre-paying to secure a rental, and not just a "confirmation" that has no value to them.

2,0 Poor

Dec 2021

KAYAK

Cons:

They had no cars! Said they could get me one for $800 PERDAY!

6,0 Okay

Mar 2020

KAYAK

Cons:

Wait time at pick up location excessively long

2,0 Poor

Jan 2020

KAYAK

Cons:

Received a text saying that my car was ready, when I got there not only was it not ready but it was not even there. they wanted more than double for any car they had left. Walked out cursing. Do not trust these scam artists.

2,0 Poor

Dec 2019

KAYAK

Pros:

Nothing! No car was available even though had confirmation.

Cons:

Hmmm... A car

2,0 Poor

Jan 2019

KAYAK

Cons:

When I went to pick up the car, the associate at the desk said that my reservation didn't exist, even though I showed him the confirmation email. He then said the only vehicle he had on-site was a stick-shift, and that to retrieve the car I rented online I would have to pay ~$500 and take a shuttle to a different rental car facility instead of the airport. I ended up having to take a bus to reach my destination, and then had to use bikes, taxis, and buses during the course of the trip instead of a vehicle.

1 out of 12

Dollar

3,3

Cleanliness

4.8

Comfort

4.4

Pick-up/Drop-off

3.7

Value for money

3.1

7 locations in Cancún

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Locations in Cancún

Av Leyes De Reforma

+52 800 365 1111

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Av.xcaret Lt2 Mz2 Smz 21

+52 800 365 1111

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Avenue Yaxchilan#27

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Blvd Kukulkan Km 12

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Blvd Kukulkan Mza 43 Lote 40

+52 998 881 3600

Monday08:00 - 17:0016:00 - 18:00
Tuesday16:00 - 18:0008:00 - 17:00
Wednesday08:00 - 17:0016:00 - 18:00
Thursday16:00 - 18:0008:00 - 17:00
Friday16:00 - 18:0008:00 - 17:00
Saturday08:00 - 17:0016:00 - 18:00
Sunday08:00 - 17:0016:00 - 18:00
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Blvd.kukulcan Km 8.5 Zona

+52 800 365 1111

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Carretera Cancun-Chetumal Km 22

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Filters

Reviews

2,0 Poor

May 2021

KAYAK

Cons:

I got different car than I requested. It was twice the price as it has been told on the internet. Never again!

3,2 Poor

Mar 2020

KAYAK

Cons:

Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak

2,0 Poor

Jan 2020

KAYAK

Pros:

Nothing, bad service. They tell lies and do not comply with reservations and prices

Cons:

first of all they should comply with what they offer

2,0 Poor

Jan 2019

KAYAK

Cons:

Avoid!!!

5,6 Fair

Dec 2018

KAYAK

Pros:

Dollar rental was a good value. I liked having unlimited miles for our roadtrip.

Cons:

I was surprised that insurance cost almost double what I paid for the rental. It'd be nice to know the insurance prices upfront. Huge sticker shock since my personal insurance wouldn't cover a rental outside the US. In Cancun our flight arrived late at night. I knew arriving late at night might be problematic, but Dollar had reassured me that someone would be available to help us and that they'd shuttle us from the terminal to our vehicle. Well, it was 12:30AM and I couldn't find anyone at or near the terminal to shuttle us. I called 6 times, over 30 minutes, to the number provided and it would just ring endlessly. We finally had to pay for a taxi to take us to the Dollar location about 1/2 mile from the terminal. Finally I was able to talk to someone and drive away with a vehicle at 1:30AM.

9,6 Wonderful

Jul 2017

KAYAK

Pros:

All employees were polite and friendly and spoke emough English to explain our various options for the required Mexican car insurance. The car was clean and available more ot less immediately when we got through the check-in process. No shuttle bus required as the business is just a 1-minute walk across the street grom the airport terminal building. The prices were the lowest we found.

Cons:

Checkout paperwork took a lot longer than you can believe even though nobody was in line ahead of us, so allow yourself extra time to make it to your flight.

1 out of 14

Ace

3,2

Cleanliness

4.3

Comfort

3.9

Pick-up/Drop-off

3.2

Value for money

3.0

One location in Cancún

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Locations in Cancún

Carretera Cancun Chetumal Km22

+52 33 4624 2114

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Filters

Reviews

2,0 Poor

Dec 2019

KAYAK

Cons:

Have a car for the customer. I booked a car online and when I got to rental I was told there were no cars available for me. So I have never even renter from Ace Car Rental and expecting to receive a full refund.

3,6 Poor

Aug 2019

KAYAK

Pros:

Nothing.

Cons:

I paid a price online that was an set amount per day, but it turns out that was only a reservation fee that didn’t even mean anything because there was no reservation. Once there, we waited in like for 30 min just for a rep to start from scratch and then charge us way more, plus a $2500 deosit!

5,6 Fair

Oct 2018

KAYAK

Pros:

Quality of the car was good.

Cons:

The price online was approx. $56 for the three days but when I got to the counter they told me that insurance was $50 per day so I ended up paying 3 times for insurance and had no clue!

4,8 Mediocre

Aug 2017

KAYAK

Pros:

After driving the kia optima for 15 days, I came to appreciate it's acceleration, great brakes and comfort.

Cons:

Always check with your home insurance before renting in Mexico. The car was cheap to rent at 178.00 but mandatory liability added at $29 a day with $800 on hold on your credit card or $59 per day full coverage with a $200 hold on your card. Ended up paying $733 for entire trip. In Cancun there is no booth at the airport. Ace shares a space with Fox Car Rentals. Called them but they never sent a van. We finally walked our luggage across the street from the airport to find their office. The RAVs we rented were not coming until nightime. They only had one RAV in their inventory so they offered us the new Optimas. Every step was a long wait. The best part was the reliability of the car and returning it was quick. They did return us to the airport. Warning: If you get a traffic ticket in Mexico, police remove the license plate until you pay and show proof. You cannot return the car without its plates. Do not rent a car without plates as many policemen will stop you and demand a bribe. We met other tourists with this problem. We were targeted by police in Campeche because the car was a rental and we were foreigners. They nearly confiscated my brother's license and asked for a bribe of $108 which we paid.

6,0 Okay

Aug 2017

KAYAK

Cons:

Upfront cost of a required insurance was not disclosed. We found out after the fact that we had to buy 700.00 worth of insurance

2,0 Poor

Apr 2017

KAYAK

Cons:

Person we extremely rude and lied about the cars available. Tried to get me to spend an extra $500 for the week to get the car I ordered. Plus the car needed air in the tires and none of the windows worked.

1 out of 8

Economy Rent a Car

3,1

Cleanliness

4.0

Comfort

3.7

Pick-up/Drop-off

3.5

Value for money

3.1

3 locations in Cancún

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Locations in Cancún

Av. Tulum SM 05 Mza 01 lte 13 local 02