Guest reviews
Overall rating
6,7
Good
Based on 94 reviews
Cleanliness
7,2
Comfort
7,0
Pickup/dropoff
6,9
Value for money
6,5
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
car was clean
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
-
9,2
Pros: Pretty much went very well and effortless
Cons: The counter person was confused because I had prepaid
review from
-
9,6
Pros: The friendly and prompt staff dropping me to the airport.
Cons: Nothing.
review from
-
2,0
Pros: Nothing
Cons: We were never picked up, no shuttle in the airport. Not close to the airport and after calling over 20 times, nobody picked up the phone, we had to look for last minute rental.
review from
-
10,0
Pros: The staff rushed us to the airport when we were late. SUPER nice!!!
review from
-
6,0
Pros: I paid over the phone and they didn’t try to sell me stuff
Cons: My car had a crack tail light and they didn’t nkow before I took the car out of the lot good thing I record the car all over and I’m getting my 450 dollars back
review from
-
7,6
Pros: Nice car
Cons: The price was steep and had to pay extra for liability insurance there due to laws. If I were better informed, I would have just found the cheapest car and gone with that.
review from
-
6,0
Pros: Everything was easy.
Cons: But don’t think your rental will be cheap because you are forced to pay extra for third party liability and if you don’t have proof of it you can’t rent the car. It was an extra 22USD a day which for us in Canadian was $270
review from
-
8,0
Pros: friendly staff
Cons: could have had the car seat when we arrived, but the problem
review from
-
10,0
Pros: The enterprise location is outside the Cancun Airport. The shuttle from the airport conveniently dropped us at their location on I-307. The manager, Alexander, was very helpful and we were on our way in no time. The return of the car was as easy. I will rent from enterprise next year.
review from
-
2,0
Cons: There were no cars and no shuttle from the airport.
review from
-
10,0
Pros: Everything was quick, simple, easy and as it was told it was gonna be.
review from
-
10,0
Pros: The guys were very straightforward and honest. Which is definitely a plus in Cancun. I was treated very nicely. Thank you for a great experience.
review from
-
9,2
Pros: Pretty much went very well and effortless
Cons: The counter person was confused because I had prepaid
review from
-
9,6
Pros: The friendly and prompt staff dropping me to the airport.
Cons: Nothing.
review from
-
10,0
Pros: The staff rushed us to the airport when we were late. SUPER nice!!!
review from
-
10,0
Pros: The enterprise location is outside the Cancun Airport. The shuttle from the airport conveniently dropped us at their location on I-307. The manager, Alexander, was very helpful and we were on our way in no time. The return of the car was as easy. I will rent from enterprise next year.
review from
-
10,0
Pros: Everything was quick, simple, easy and as it was told it was gonna be.
review from
-
10,0
Pros: The guys were very straightforward and honest. Which is definitely a plus in Cancun. I was treated very nicely. Thank you for a great experience.
review from
-
7,6
Pros: Nice car
Cons: The price was steep and had to pay extra for liability insurance there due to laws. If I were better informed, I would have just found the cheapest car and gone with that.
review from
-
8,0
Pros: friendly staff
Cons: could have had the car seat when we arrived, but the problem
review from
-
2,0
Pros: Nothing
Cons: We were never picked up, no shuttle in the airport. Not close to the airport and after calling over 20 times, nobody picked up the phone, we had to look for last minute rental.
review from
-
6,0
Pros: I paid over the phone and they didn’t try to sell me stuff
Cons: My car had a crack tail light and they didn’t nkow before I took the car out of the lot good thing I record the car all over and I’m getting my 450 dollars back
review from
-
6,0
Pros: Everything was easy.
Cons: But don’t think your rental will be cheap because you are forced to pay extra for third party liability and if you don’t have proof of it you can’t rent the car. It was an extra 22USD a day which for us in Canadian was $270
review from
-
2,0
Cons: There were no cars and no shuttle from the airport.
review from
Other suppliers in Cancún scored
- 3.8/10 Ace car hires in Cancún
- 5.7/10 National car hires in Cancún
- 4.3/10 Payless car hires in Cancún
- 5.1/10 Budget car hires in Cancún
- 3.9/10 Hertz car hires in Cancún
- 5.4/10 Thrifty car hires in Cancún
- 5.7/10 Alamo car hires in Cancún
- 4.2/10 E-Z Rent-A-Car car hires in Cancún
- 5.1/10 Dollar car hires in Cancún
- 4.4/10 Economy Rent a Car car hires in Cancún
- 3.7/10 Europcar car hires in Cancún
Where can I find Enterprise hire cars in Cancún?
International Airport, Enterprise car hire
Address
International AirportPhone
0180 0737 3722FAQs about hiring a car from Enterprise in Cancún
What is the most popular car hire from Enterprise in Cancún?
Mini (Hyundai i10 or similar) is the most frequently booked car hire type from Enterprise in Cancún.
How many car hire locations does Enterprise have in Cancún?
Enterprise has 2 car hire locations in Cancún. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Cancun Airport (CUN)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Cancun Airport (CUN)?
Yes