Guest reviews
Overall rating
6,7
Good
Based on 88 reviews
Cleanliness
7,1
Comfort
7,0
Pickup/dropoff
6,8
Value for money
6,4
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Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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7,6
Pros: Nice car
Cons: The price was steep and had to pay extra for liability insurance there due to laws. If I were better informed, I would have just found the cheapest car and gone with that.
review from
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6,0
Pros: Everything was easy.
Cons: But don’t think your rental will be cheap because you are forced to pay extra for third party liability and if you don’t have proof of it you can’t rent the car. It was an extra 22USD a day which for us in Canadian was $270
review from
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8,0
Pros: friendly staff
Cons: could have had the car seat when we arrived, but the problem
review from
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10,0
Pros: The enterprise location is outside the Cancun Airport. The shuttle from the airport conveniently dropped us at their location on I-307. The manager, Alexander, was very helpful and we were on our way in no time. The return of the car was as easy. I will rent from enterprise next year.
review from
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2,0
Cons: There were no cars and no shuttle from the airport.
review from
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10,0
Pros: Everything was quick, simple, easy and as it was told it was gonna be.
review from
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10,0
Pros: The guys were very straightforward and honest. Which is definitely a plus in Cancun. I was treated very nicely. Thank you for a great experience.
review from
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8,0
Pros: Enterprise found us a car with another company
Cons: Despite our reservation, Enterprise did not have a car for us.
review from
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8,8
Pros: The Representative at check out was excellent. Professional, friendly, caring and knowledgeable. She is an asset for the company. [I can't remember her name :( ]
review from
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7,6
Decent
Pros: Fast service, helpful attendants. Clean car, ran well.
Cons: Sketchy, dark parking lot during pickup. Oddly tiny drop-off location with no parking, sharing space with a gas station. Old car in need of tire balance.
review from
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10,0
Excellent Value!
Pros: Great value, staff, and experience. Will always rent a car now when in Mexico... it was much easier than I expected and much cheaper than taking shuttles and taxis everywhere.
review from
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2,0
Scam
Pros: Nothing
Cons: Nothing
review from
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10,0
Pros: The enterprise location is outside the Cancun Airport. The shuttle from the airport conveniently dropped us at their location on I-307. The manager, Alexander, was very helpful and we were on our way in no time. The return of the car was as easy. I will rent from enterprise next year.
review from
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10,0
Pros: Everything was quick, simple, easy and as it was told it was gonna be.
review from
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10,0
Pros: The guys were very straightforward and honest. Which is definitely a plus in Cancun. I was treated very nicely. Thank you for a great experience.
review from
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8,8
Pros: The Representative at check out was excellent. Professional, friendly, caring and knowledgeable. She is an asset for the company. [I can't remember her name :( ]
review from
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10,0
Excellent Value!
Pros: Great value, staff, and experience. Will always rent a car now when in Mexico... it was much easier than I expected and much cheaper than taking shuttles and taxis everywhere.
review from
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7,6
Pros: Nice car
Cons: The price was steep and had to pay extra for liability insurance there due to laws. If I were better informed, I would have just found the cheapest car and gone with that.
review from
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8,0
Pros: friendly staff
Cons: could have had the car seat when we arrived, but the problem
review from
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8,0
Pros: Enterprise found us a car with another company
Cons: Despite our reservation, Enterprise did not have a car for us.
review from
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7,6
Decent
Pros: Fast service, helpful attendants. Clean car, ran well.
Cons: Sketchy, dark parking lot during pickup. Oddly tiny drop-off location with no parking, sharing space with a gas station. Old car in need of tire balance.
review from
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6,0
Pros: Everything was easy.
Cons: But don’t think your rental will be cheap because you are forced to pay extra for third party liability and if you don’t have proof of it you can’t rent the car. It was an extra 22USD a day which for us in Canadian was $270
review from
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2,0
Cons: There were no cars and no shuttle from the airport.
review from
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2,0
Scam
Pros: Nothing
Cons: Nothing
review from
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Where can I find Enterprise hire cars in Cancún?
International Airport, Enterprise car hire
Address
International AirportPhone
0180 0737 3722Top tips for hiring a car from Enterprise in Cancún
- Economy car hires from Enterprise in Cancún are around 22% cheaper than other car types, on average
FAQs about hiring a car from Enterprise in Cancún
What is the most popular car hire from Enterprise in Cancún?
Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Enterprise in Cancún.
How many car hire locations does Enterprise have in Cancún?
Enterprise has 2 car hire locations in Cancún. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Cancun Airport (CUN)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Cancun Airport (CUN)?
Yes
