Book Dollar hire cars in Cancún

Reviews for Dollar in Cancún

Recent reviews

Traveller rating

Wonderful

0

Very Good

0

Good

0

Okay

0

Fair

1

Mediocre

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Poor

5

2.0

Cons:I got different car than I requested. It was twice the price as it has been told on the internet. Never again!Reviewed May 10 2021

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2.0

Pros:Nothing was easy, I was over charged, forced to drop off a day late bc hertz/dollar service is terrible. No contact possible with any actual location, the list goes onCons:Everything!! Precise billing prior to pick up and drop off. No scam charges, very dissapointed all around with the rental experienceReviewed Mar 2 2021

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4.0

Pros:Van was cleanCons:Run from this place!!!! They try and scam you for 90 minutes to buy more insurance after they make you wait in line for 25 minutes. Our family of 7 waited outside during this entire time and finally when we went to walk away they made headroom of not totally taking us over for the week. The rate is good online but beware and then there is a whole joke of a return too! run!Reviewed Feb 7 2021

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4.0

Pros:The staff was friendly but they always try to sell something that i did not ask for and I do not need, even after you decline the offer the keep pushing things like hotes, packages and the car insurance which is 3x the price of the rental car.Cons:The drop off was pretty bad. The free shuttle drop us off in the wrong terminal and left such in a hurry that when I try to talk to the driver to take me to the right terminal he had already left and we almost lost our fly.Reviewed Dec 29 2020

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3.2

Cons:Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayakReviewed Mar 19 2020

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2.0

Pros:Nothing, bad service. They tell lies and do not comply with reservations and pricesCons:first of all they should comply with what they offerReviewed Jan 6 2020

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2.0

Terrible gave my car awayCons:Avoid!!!Reviewed Jan 5 2019

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5.6

Holy Insurance Batman!Pros:Dollar rental was a good value. I liked having unlimited miles for our roadtrip.Cons:I was surprised that insurance cost almost double what I paid for the rental. It'd be nice to know the insurance prices upfront. Huge sticker shock since my personal insurance wouldn't cover a rental outside the US. In Cancun our flight arrived late at night. I knew arriving late at night might be problematic, but Dollar had reassured me that someone would be available to help us and that they'd shuttle us from the terminal to our vehicle. Well, it was 12:30AM and I couldn't find anyone at or near the terminal to shuttle us. I called 6 times, over 30 minutes, to the number provided and it would just ring endlessly. We finally had to pay for a taxi to take us to the Dollar location about 1/2 mile from the terminal. Finally I was able to talk to someone and drive away with a vehicle at 1:30AM.Reviewed Dec 27 2018

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9.6

Convenient location right by the airport terminalPros:All employees were polite and friendly and spoke emough English to explain our various options for the required Mexican car insurance. The car was clean and available more ot less immediately when we got through the check-in process. No shuttle bus required as the business is just a 1-minute walk across the street grom the airport terminal building. The prices were the lowest we found.Cons:Checkout paperwork took a lot longer than you can believe even though nobody was in line ahead of us, so allow yourself extra time to make it to your flight.Reviewed Jul 18 2017

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2.0

Hard NoPros:Did not rent, was not informed of $2000 deposit.Cons:Over $2,000 deposit for a $5 rental. Went with Hertz.Reviewed Jul 1 2017

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6.0

Pros:car was a little beat upCons:It took forever to get out of the rental car pickup (1 Hour)Reviewed Apr 27 2017

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9.6

ExcellentPros:PerfectReviewed Apr 7 2017

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More

• What is the most popular car hire from Dollar in Cancún?

  Intermediate (Chevrolet Captiva or similar) is the most frequently booked car hire type from Dollar in Cancún.

• How many car hire locations does Dollar have in Cancún?

  Dollar has 9 hire locations in Cancún. Take a look at our Dollar hire location map to find the best car hire near you.

• Does Dollar have a car hire location at the airport: Cancun airport (CUN)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes