Book Alamo hire cars in Cancún

Driver's age: 26-65
Thu 25/4
Thu 2/5
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Alamo car hire prices in Cancún

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People carrier
Passenger van
SUV
Commercial
Pick-up truck

Pros

"Easy drop off, ."(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
" was not entirely clean"(in 2541 reviews)
"they had no s available!"(in 2541 reviews)

Reviews for Alamo in Cancún

Overall rating5.1 FairBased on 158 reviews
Cleanliness
5.7
Comfort
5.5
Overall
5.0
Pick-up/Drop-off
5.2
Value for money
4.6

Recent reviews

Traveller rating
8
6
0
3
1
0
24
8.0
The pickup is not at the airport but a 4-5 min shuttle away. The pickup is straightforward, they have enough staff to minimize wait times. They did not have our reserved childseats which made the trip unsafe but we managed. They also try to upsell insurance and other add ons, we stood firm and got what we agreed/paid for minus the carseats. Overall I'd give this experience a 6/10.Reviewed Apr 5 2024
review fromkayak
4.0
I rent the same time every year with them in Mexico - for an extended amount of time approx 24-30 days, this year it was an additional $1,000 more!!! I had them pull up last years and sure enough it showed it was less. I truly like the convenience of the location and service but to get stuck with double what I typically pay is not worth it. We use to rent from Hertz and there was a lawsuit for inflation I wonder if that’s the case here?Reviewed Feb 24 2024
review fromkayak
2.0
Their insurance cost was outrageous. Never will I use Alamo again.Reviewed Dec 10 2023
review fromkayak
4.0
Pros:Car was goodCons:Pick up and drop off was very slow, line was long. At drop off they made you wait in the same line to return the car as the people waiting in line to pick up the car. Car return took 30 minutes. Also Kayak did not make Car insurance policies clear, and staff at Alamo were very aggressive at pushing their Insurance options. Their arguments with customers about insurance was one of the things slowing down the pickup/drop off line.Reviewed Jun 1 2021
review fromkayak
2.0
Pros:Nothing. They did not have a car even though we booked one. We had to change our entire travel plans because of that. Horrible.Cons:Uhm, maybe having a car available when you've booked one?Reviewed May 25 2021
review fromkayak
2.0
Pros:Even though we had a reservation, there were no cars available when we arrived. We had to rent from another vendor for a much higher price.Cons:Honoring a reservation would have been the right thing to do.Reviewed Apr 20 2021
review fromkayak
2.0
Cons:They charged an unexpected $24/day for insurance on top of the daily fee. Robbery. Went with a better local company insteadReviewed Apr 19 2021
review fromkayak
2.0
Pros:no van was not there staff was not helpful at all had to pay 70 dollars for cabReviewed Apr 13 2021
review fromkayak
10.0
Pros:Diana at the counter was FANTASTIC!! Great English and made me feel welcome and comfortable!Reviewed Apr 10 2021
review fromkayak
2.0
Pros:Not a single thingCons:After showing up to the car rental place right after we landed from our flight - we were treated with disrespect and rudeness on how 1) our car wasn't available any longer 2) Refusing to listen to the car insurance that came with my credit card 3) Not willing to help or work with us but just wanted to charge us for every little thing. We then had to make our way back to the airport to rent from the Alamo there. It was the worst experience ever!Reviewed Apr 6 2021
review fromkayak
2.0
Cons:When we showed up - we were told no cars were available. It wasn’t just us, it was everyone in line. Total scam and it caused difficulties for us right at the beginning of our trip. Avoid!Reviewed Apr 5 2021
review fromkayak
2.0
Pros:Absolutely nothing was good. We showed up at the airport and were told that they had our reservation, but did not have a car for us. They said that their supply was low because of the pandemic (not sure) so that only people with reservations that had been booked directly with them and prepaid had a car for them. So, since we went through Kayak to CarRentals.com, we did not have a car.Cons:We had to scramble to find a car last minute. Alamo knowingly let us show up to the airport with a reservation for which they had not intention of providing a car. They should have reached out to CarRentals.com or to us directly in advance so that we could make other arrangements.Reviewed Apr 4 2021
review fromkayak

Where can I find Alamo hire cars in Cancún?

Address

Blvd Kukulcan Km 13, La Isla

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+52 998 176 8137

Address

Intl And Domestic Arrivals

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 998 886 0100

Address

Lot 4 Main Office.

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 998 886 0101

Address

Av Tulum Sm 4 La Quinta Inn

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+52 998 884 8427

Address

Blvd Kukulcan Km9.5 Condominio

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+52 998 883 3621

Good to know

Most popular location

Intl And Domestic Arrivals

Most popular car type

Intermediate

Top tips for hiring a car from Alamo in Cancún

  • Intermediate car hire from Alamo in Cancún are around 91% cheaper than other car types, on average.

FAQs about hiring a car from Alamo in Cancún

  • What is the most popular car hire from Alamo in Cancún?

    Intermediate (Chevrolet Captiva or similar) is the most frequently booked car hire type from Alamo in Cancún.

  • How many car hire locations does Alamo have in Cancún?

    Alamo has 5 hire locations in Cancún. Take a look at our Alamo hire location map to find the best car hire near you.

  • Does Alamo have a car hire location at the airport: Cancun airport (CUN)?

    Yes

  • Does Alamo offer shuttle or airport pick-up services from Cancun airport (CUN)?

    Yes