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Pros: Crew was very friendly. Food was excellent

Pros: Left on time. No turbulence.

Pros: Crew was awesome!!

Cons: I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat.

Pros: The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early...

Cons: Leg room

Pros: Our flight attendants were awesome!!

Cons: A/C was a bit cold, but would rather be cold than hot.

Cons: Movie selection wasn't very good, and the touch screens aren't sensitive enough, so I could feel the person behind me poking the screen really hard to make selections.

Pros: Flight delayed for over an hour Only served water Sodas on demand

Cons: Staying on time

Pros: Food, entertainment and crew was exceptionally friendly.

Cons: Seats not great for such a long flight.

Pros: The crew was great but the seat wasn't as comfortable and didn't have much leg room.

Pros: The flight crew was so friendly and the food was really good.

Pros: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Cons: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Pros: This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane.

Cons: Nothing!

Pros: Everything

Cons: Nothing

Pros: Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies

Cons: The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!

Pros: On time. Check in was very easy.

Pros: Air Canada business class is superior comfort.

Pros: There's nothing to like about Air Canada's Rouge service!

Cons: Seat comfort.

Cons: The delay was ridiculous. Seats are the usual tiny ones so for a big guy they suck but over all great trip

Pros: Comfortable flight, good service.

Cons: The size and quantity of carry on luggage needs to be restricted. The actual size and number of pieces needs to be enforced. The serving of liquor to passengers should be better monitored.

Pros: Crew was very helpful and polite. Seats are ok

Cons: Didn’t know that Mac users need to download app before the flight. My suitcase handle was ripped, filed a report. See what happens. I guess someone will contact me.

Pros: The crew was nice enough

Cons: Departure time. Vessel was really old. Uncomfortable seats

Pros: Crew very nice chicks

Cons: Is like flying in the floor, very uncomfortable

Pros: The leg place and reclining chair

Pros: The crew was excellent.

Cons: The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade.

Pros: The crew

Cons: Seats! They were too small!

Pros: The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers.

Pros: Food

Cons: Entertainment

Pros: OK

Cons: Probably nothing

Pros: The seat were good after upgrading to economy plus. The crew was very nice.

Cons: Seats were too small; my knees were always against the seat in front of me. Take-off from Dulles was extremely rough. The landing wasn't much better.

Pros: Amazing job get my canceled flight reschedule for my nanny memorial. It was amazing helpful staff!

Cons: Way to fix flight after it cancelled

Cons: Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance.

Pros: Food and wine. Entertainment.

Cons: Sat closer to water closet. Maybe more air freshener in there.

Pros: Amazing crews!

Cons: N/A

Pros: The crew was excellent.

Cons: The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade.

Pros: The flight crew was so friendly and the food was really good.

Cons: Delays, took my hand luggage into the hold,

Cons: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos

Cons: We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip.

Pros: Nothing very bad experience, the staff very nasty !!

Cons: My flight had a big the delay, and they didn't really help us with flight connection they we us hartzell time . Also one is my suitcase did come on time . The seat were very bad for economic class . I WON'T EVER FLIGHT FROM UNITED AIRLINES!!! I ALWAYS TRAVEL THIS MY FRIST TIME USING THIS AIRLINE I WON'T DO IT AGAIN!!!

Pros: Nothing special. It was an ordinary flight

Cons: More leg room and cushioned armrests

Pros: The crew was helpful in getting us snacks for our toddler to help him stop crying.

Cons: The seats were okay but not very comfortable. Probably just the nature of sitting in economy class.

Pros: Horrible experience with travel assistant at Newark. All United ground staff were rude and extremely slow. Complete chaos in extreme weather situation.

Cons: More water provided during the flight. Also, the second meal was not very good.

Pros: The cue lines per zone are a brilliant idea!

Pros: Left on time. No turbulence.

Pros: Amazing crews!

Cons: N/A

Cons: We had a 3 hour delay.

Pros: seat was comfortable, crew was kind

Cons: screaming child

Pros: I tried to cancel my flight due to a 45 min transfer but I wasnt able to and to change it was more expensive than to buy a new ticket with another company

Cons: Movie selection wasn't very good, and the touch screens aren't sensitive enough, so I could feel the person behind me poking the screen really hard to make selections.