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2.0
Just too much chaos. Hot…no indoor seating, long line and too long to pick up and drop off reservations. 20-30 min at counter for them to process card then drop off to release hold on credit cards etc…CRAZYReviewed Oct 13 2022
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2.0
Worst car rental experience ever: - 3 hours to pick-up the car - shadiness in costs, ending in paying more than 300 € for 24 hours rent - drop off guy even claimed I damaged the car and made me pay extra (even if I paid an insurance)Reviewed Sep 7 2022
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8.0
Beware of the insurance issues. Even if you choose the Collision Damage waiver because your credit card covers it, they will absolutely charge an outrageous deposit if you don't buy there's. That's the deal in Mexico. It's a rip-off which will cost you an extra $20 a day that you won't be able to avoid.Reviewed Aug 25 2022
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8.0
Everything was easy, the reservarion worked really wellReviewed Aug 12 2022
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4.0
The pick up was a horrible experience. We were told they didn't have our reservation in the system and then we proceeded to wait 2.5hrs till a care showed up for us. They were completely disorganized and we took a taxi to this hotel for the sole purpose of picking a car from the Budget desk inside the hotel.Reviewed Jul 4 2022
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2.0
Budget reps were not available at airport and luckily Alamo had a vehicle available.Reviewed Jun 16 2022
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2.0
Scam! I reserved my car in USD, once I rented the USD cost was described. When I returned it, they did not allowed me to pay in USD. They processed my payment in pesos at a crazy exchange, from the original price of $350 I was charged 446.34.Reviewed Apr 19 2022
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4.0
Car quality car clean deposits should have been disclosed that if not taken insurance will be charged 2000$ in c card to hold that’s taking huge amounts from the obligo ! I was trying to be fooled by the locals at budget for gas adding when I returned the car and only when I threaten them they didn’t charge me. Make the long story short- won’t rent and won’t reccomend budget for friends any time again. Too bad this is the service the company gives Good luck Neta and Avner CohenReviewed Apr 19 2022
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2.0
The manager of the franchise by Cancun airport tried to charge us 3x the agreed amount. We told him where to put it and hitchhiked instead. The most useless bandit I’ve ever seen.Reviewed Feb 19 2022
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2.0
Llegamos a Cancún y no había nadie en la oficina de budget, entonces tuvimos que rentar otro carro en otra empresa y nos fue pésimo con HertzReviewed Jan 14 2022
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2.0
No one was there to rent car. Hotel called guy for 2 hours. Also stayed on hold with Budget for 1:40 and no one picked upReviewed Jan 1 2022
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10.0
All the people from the check in to check out were all friendly and helpful. The car we rented was in perfect condition. Highly recommend!Reviewed Dec 29 2021
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