Guest reviews
Overall rating
7,3
Good
Based on 4 318 reviews
Cleanliness
5,8
Comfort
5,5
Pick-up/Drop-off
4,9
Value for money
4,7
Recent reviews
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Find reviews that mention:
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great experience
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2,0
Cons: I booked a jeep wrangler from kayak and when i got there, they said they don’t even carry out jeeps. I was forced to get a nissan instead!
review from
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10,0
Pros: Staff was great! Even gave us a ride to our terminal in our rental so that we didn’t have to switch our luggage to the shuttle!
Cons: Nothing! Everything was great!
review from
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2,0
Pros: Nothing
Cons: From the moment you get there it is just one big hustle. The rates on this site show $80 for the week but when you get there they try to sell you insurance for 600 and some odd dollars. After you tell him it’s too much then ask you if you have AAA or American Express and It drops to 430. Bull!
review from
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2,0
Pros: The online booking experience was easy but it was a front for a scam bait and switch operation in Cancun.
Cons: The Budget in Cancun does not have any Jeep Wranglers in their entire inventory. The local attendant tried upcharging me to take the SUV he had that was comparable (3x more than I was quoted online) plus wanted up to $1,200 deposit for the car. I went back to the airport and hired a driver.
review from
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4,0
Pros: Wait for over 1 hr to tell me the the rental I want eas not available
Cons: When you guys do reservations respect the reservation
review from
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4,0
Cons: Communication about the vehicle. It was nothing close to what I reserved. Did not suit my needs and was offered nothing in exchange for it.
review from
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9,2
Pros: Quick pickup from the airport. The man from the in-terminal kiosk waited for us as we retrieved our bags so he could personally direct us to the van. Everyone spoke good English, for which we were grateful.
Cons: It's necessary to have a credit card with $3000 available on you -- even if your credit card already covers collision insurance. The man behind the counter said this was to cover liability insurance in case we hit someone else. It was easier to have them place a temporary hold than it was to argue.
review from
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2,0
Pros: Nothing
Cons: Give me the car reserved at the agreed price
review from
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3,6
Cons: Long wait, probably 30 minutes for bus, another 30-45 minutes for the car at the office. Car was substandard. Was supposed to be jeep wrangler or similar. Dont even knew what kind of car it was, but it was as cheap as it gets. High pressure technique for trying to sell the insurance. Terrible.
review from
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6,8
Pros: Pick up and drop off were good.
Cons: Picture on the website said a Jeep Wrangler or something similar. When we arrived to pick up, they said they don't even have Jeeps. Curious since it was in all their advertising, including the car descriptions at the front desk. Would not have paid what I paid for the small SUV had I known.
review from
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9,6
Pros: Staff is friendly, car is very recent
Cons: Cost of additional insurance is very high
review from
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2,0
Pros: Nothing
Cons: The rental shop was very deceptive. Was told I need to purchase insurance online by the initial person I spoke to at the company. I did this immediately. After taking their shuttle to a location far from the airport, I was then told I need to purchase their $200 insurance. I ended up walking out.
review from
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10,0
Pros: Staff was great! Even gave us a ride to our terminal in our rental so that we didn’t have to switch our luggage to the shuttle!
Cons: Nothing! Everything was great!
review from
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9,2
Pros: Quick pickup from the airport. The man from the in-terminal kiosk waited for us as we retrieved our bags so he could personally direct us to the van. Everyone spoke good English, for which we were grateful.
Cons: It's necessary to have a credit card with $3000 available on you -- even if your credit card already covers collision insurance. The man behind the counter said this was to cover liability insurance in case we hit someone else. It was easier to have them place a temporary hold than it was to argue.
review from
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9,6
Pros: Staff is friendly, car is very recent
Cons: Cost of additional insurance is very high
review from
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2,0
Cons: I booked a jeep wrangler from kayak and when i got there, they said they don’t even carry out jeeps. I was forced to get a nissan instead!
review from
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2,0
Pros: Nothing
Cons: From the moment you get there it is just one big hustle. The rates on this site show $80 for the week but when you get there they try to sell you insurance for 600 and some odd dollars. After you tell him it’s too much then ask you if you have AAA or American Express and It drops to 430. Bull!
review from
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2,0
Pros: The online booking experience was easy but it was a front for a scam bait and switch operation in Cancun.
Cons: The Budget in Cancun does not have any Jeep Wranglers in their entire inventory. The local attendant tried upcharging me to take the SUV he had that was comparable (3x more than I was quoted online) plus wanted up to $1,200 deposit for the car. I went back to the airport and hired a driver.
review from
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4,0
Pros: Wait for over 1 hr to tell me the the rental I want eas not available
Cons: When you guys do reservations respect the reservation
review from
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4,0
Cons: Communication about the vehicle. It was nothing close to what I reserved. Did not suit my needs and was offered nothing in exchange for it.
review from
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2,0
Pros: Nothing
Cons: Give me the car reserved at the agreed price
review from
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3,6
Cons: Long wait, probably 30 minutes for bus, another 30-45 minutes for the car at the office. Car was substandard. Was supposed to be jeep wrangler or similar. Dont even knew what kind of car it was, but it was as cheap as it gets. High pressure technique for trying to sell the insurance. Terrible.
review from
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2,0
Pros: Nothing
Cons: The rental shop was very deceptive. Was told I need to purchase insurance online by the initial person I spoke to at the company. I did this immediately. After taking their shuttle to a location far from the airport, I was then told I need to purchase their $200 insurance. I ended up walking out.
review from
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Where can I find Budget hire cars in Cancún?
Carratera Cancun Chetumal Km22, Budget car hire
Address
Carratera Cancun Chetumal Km22Phone
+52 998 886 0252FAQs about hiring a car from Budget in Cancún
What is the most popular car hire from Budget in Cancún?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Budget in Cancún.
How many car hire locations does Budget have in Cancún?
Budget has 5 car hire locations in Cancún. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Cancun Airport (CUN)?
Yes
Does Budget offer shuttle or airport pick-up services from Cancun Airport (CUN)?
Yes
