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Book Europcar hire cars in Cancún

Driver's age: 26-65
Wed 19/6
Wed 26/6
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Europcar car hire prices in Cancún

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People carrier
Passenger van
SUV
Commercial
Pick-up truck

Reviews for Europcar in Cancún

Pros

"good location, , no queue."(in 257 reviews)
"Excellent , support and service."(in 101 reviews)
"The "(in 101 reviews)

Cons

" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)
Overall rating3.8 PoorBased on 125 reviews
Cleanliness
5.5
Comfort
5.0
Overall
3.7
Pick-up/Drop-off
4.1
Value for money
3.6

Recent reviews

Traveller rating
2
0
0
1
0
0
46
2.0
The worst car rental experience of my life. I have rented cars in Mexico before, and this was by far the most miserable pickup experience. I'd rather travel on a donkey than rent from Europcar again. They are thieves trying to take advantage of tourists by upselling useless insurance products. They should all be in jail.Reviewed Mar 17 2023
review fromkayak
4.0
Pros:Drop off was super easy and streamlinedCons:Europcar in Cancun refused to accept my CDW, collusion damage waiver. Even though i had all the correct paperwork and even called the company who handled the coverage. Apparently even though it states they will accept CDW, they will not and they will give you a huge runaround as to why which isn't true, but when you are there, you basically have no choice but to accept whatever they charge for the extra coverage. My rental was $94, they charged an additional $250. This should just be charged up front to avoid all the hassleReviewed May 28 2021
review fromkayak
4.0
Cons:The price was total bate and switch charged me a lot extra even though I had proof my insurance and credit cards covered me in Mexico. We will never use them again.Reviewed Mar 26 2021
review fromkayak
2.0
Pros:Quick transfer to the officeCons:They tried to rip me off by adding the unnecessary package, being very confused about what they try to charge with and forced me to cancel the booking. Very, very bad experience!Reviewed Mar 19 2021
review fromkayak
2.0
Pros:Drop off was easy.Cons:I ended up paying $260 including insurance. Your website lies.Reviewed Mar 1 2021
review fromkayak
2.0
Pros:Poor experience enough that I will never consider using Europcar again and reconsider Kayak as well.Cons:The staff lied to me immediately upon entering-which took a half hour. They told me that they had no contract with our insurance companies, American Express and State Farm , and as I result the company policy was that I had to buy full insurance. They also stated that the price quoted on the internet did not bind them as Kayak was only an agent. I have lived in Mexico for years and know that he was in fact lying to me. Ultimately we 'negotiated' a price that was twice what we were promised. I ended up with 3 insurances covering the vehicle and almost wished something happened to it. The gas tank was only a quarter full- I've never seen that.Reviewed Feb 22 2021
review fromkayak
2.0
Pros:Literally nothingCons:They simply did not have a car. It is a car rental without cars available. Dozens of passengers like us where trapped there doing paperwork but not getting the car they booked at the end. Never seen a business so disorganized in my life. DO NOT PLACE A RESERVATION WITH THEM, YOU WILL ONLY LOSE YOUR TIME!!Reviewed Feb 16 2021
review fromkayak
2.0
Pros:I didn’t like any part of it! They were so rude, and they charged us more then what I purchased online. They even told me I couldn’t use my own insurance. Lastly they charged me for something I was not responsible for. DO NOT GO TO THEM TO RENT A CAR!!!Cons:The supervisor Carolina García was extremely rude. She didn’t explain anything or have any time of professional manners and charged us an extra fee. The staff needs better professional people and remove Carolina from her position as a supervisor.Reviewed Jan 12 2021
review fromkayak
2.0
Pros:Nothing they are scammers. They wouldn’t agree to the price and lies and said they had no more cars.Reviewed Jan 7 2021
review fromkayak
2.0
Cons:They didn’t have a car for our reservationReviewed Jan 3 2021
review fromkayak
2.0
Pros:Literally nothing. Worst rental experience of my life. I travel a lot and have never encountered such blatant disregard for peoples time and money. It was the most unprofessional business I have ever encountered.Cons:Everything. It took many hours out of my vacation. To start, the car pickup was supposed to be at the airport but they shuttled us to a location 10 minutes away. Showed up to the pickup spot and it looked like a scene from a war movie, like people(half dead bodies) lying(in rubble) on benches(in Fallujah), groggy(wounded) people just swaying back and forth because they are(stunned from the devastation) so bored from waiting. There was no direction, no one greeted me, and no one let me know what the hell was going on. There were a bunch of unmanned kiosks with broken iPads and all the employees were busy arguing with customers. Finally got someone to help me, by help I mean he placed me on the waiting list to be helped. Once I was finally helped it was clearly a game of “how much money can I scam out of this customer”. Nothing beyond this point got better, it got worse , but I’m tired of pointing out what is obviously an open scam.Reviewed Dec 31 2020
review fromkayak
2.0
Pros:Did not like the lack of explanation of insurance when booking on your site. I will go straight to budget next time.Cons:The person we called at kayak didn’t speak English well. The customer service lines should be in English if serving English speaking countries.Reviewed Dec 24 2020
review fromkayak

Where can I find Europcar hire cars in Cancún?

Address

Av. Bonampak Y Cazon, Sm 3 L 40 #95

Phone

+52 998 892 8952

Address

Blvd Kukulcan Km13.5 Zona Hotelera

Phone

+52 998 885 0483

Address

Punta Sam Carretera Mza 002

Phone

+52 998 227 4179

Address

Blvd. Kukulcan Km 9.7, Punta Cancun, Zona Hotelera, Cancún, Q.R.

Phone

+52 998 577 3403

Address

Milla De Oro Carretera Federal 307, Km 332 Carretera Playa Del Carmen, Plaza 101 Puerto Morelos Qroo

Address

Av Bonamak Y Cazon

Phone

+52 998 892 8952

Address

Carretera Cancun - Chetumal Km 22

Phone

+52 998 886 0063

Address

Av. Lopez Portillo

Phone

+52 998 188 3778

Address

Blvd Kukulcan Km 14 5 Lote 40 A

Phone

+52 998 881 2000

Address

Km 12 5 Blvd Kukulcan Lt18

Phone

+52 998 891 4200

Address

Blvd Kukulcan Km 20 Zona Hotelera

Phone

+52 998 848 7400

Address

Blvd. Kukulcan Km 13.5, Zona Hotelera, en Marina Blue Ray, Cancún, Quintana Roo.

Phone

+52 998 885 0483

Address

Boulevard Vialidad Paseo Mujeres

Phone

+52 998 227 4179

Address

Blvd. Kukulcan, Km 5

Phone

+52 998 240 3339

Good to know

Most popular location

Carretera Cancun - Chetumal Km 22

Most popular car type

Mini

Top tips for hiring a car from Europcar in Cancún

  • Mini car hire from Europcar in Cancún are around -197% cheaper than other car types, on average.

FAQs about hiring a car from Europcar in Cancún

  • What is the most popular car hire from Europcar in Cancún?

    Mini (Class Mini Car or similar) is the most frequently booked car hire type from Europcar in Cancún.

  • How many car hire locations does Europcar have in Cancún?

    Europcar has 14 hire locations in Cancún. Take a look at our Europcar hire location map to find the best car hire near you.

  • Does Europcar have a car hire location at the airport: Cancun airport (CUN)?

    Yes

  • Does Europcar offer shuttle or airport pick-up services from Cancun airport (CUN)?

    Yes