Book National hire cars in Cancún

Cancún, QR, Mexico
Aug 4 — Aug 11
Cancún, QR, Mexico
Wed 4/8
Noon
Wed 11/8
Noon
Driver's age:

Pros

" with low mileage"(in 349 reviews)
"Easy off"(in 174 reviews)
"e, with great efficiency.""(in 185 reviews)

Cons

"No despite confirmation."(in 276 reviews)
" had terrible smell."(in 269 reviews)
" had terrible smell."(in 273 reviews)

Reviews for National in Cancún

Overall rating4.5 OkayBased on 86 reviews
Cleanliness
4.5
Comfort
4.5
Overall
4.5
Pick-up/Drop-off
4.5
Value for money
4.5

Recent reviews

Traveller rating
14
11
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40
0
Find reviews that mention:
2.0
Cons:I book the car online for $100 something for a week and additional I purchased the full coverage insurance for another $120. When I get to National car rental in Cancun the lady at the front desk tried to rip me off for $530 and she told me that I have to make another reservation which is walk in. I told her that I already paid through the online but she refused and told me to take the car that she was offering. So as we talk she went down from $530 to $256 without any insurance. So it was some fishy and I canceled and did not take any car from her. My advise once you book online print it and show it to herReviewed Jan 25 2021
review fromkayak
6.0
typical rentalPros:easyCons:not specific to National but all the hidden "liability" clauses are a pain.Reviewed Jan 9 2017
review fromkayak
5.6
Cons:The personal in the location are not niceReviewed Oct 19 2015
review fromkayak
2.0
Cons:They had no cars once we got there even though we had reservations. They didn't even care that they left us in a bind. Awful. Your reservation is not guaranteed. Be aware.Reviewed Apr 6 2016
review fromkayak
2.0
Cons:They did not honor our reservation as they said it was over the holidays (week between Christmas and New Years) and so there were not enough cars available. This was never communicated to us before our arrival at the pickup desk. They made no effort to arrange for an alternative, and all other car rental places were sold out at that point, leaving us to resort to taxis for our entire week-long vacation. On top of that, the staff was rude and would not even let me speak to the manager in person when I asked to speak with him.Reviewed Jan 2 2020
review fromkayak
2.0
Cons:They made me wait for 2 hours and then told me they would not have the car I reserved.Reviewed Mar 26 2016
review fromkayak
2.0
Car wasn't available and lot wasn't in the terminaPros:NothingCons:We made reservations early in the morning to pick up the car in the evening. When we arrived, we were told that they didn't know if there was a car available or how much it would cost, regardless of what we had reserved online, because they wouldn't honor any reservations not made at least 48 hours in advance. Furthermore, the person at the counter couldn't tell us there were even any cars available or call the lot to find out. So, the solution we were given was to take the shuttle to the lot to find out if there was a car available and what we would be charged. Fortunately, there were numerous other competitors' counters in the terminal that were able to tell us if they had cars to rent and what they would charge us and we ended up renting from Dollar instead.Reviewed Jul 14 2016
review fromkayak
6.4
BRING PROOF OF THIRD PARTY LIABILITY COVERAGEPros:Staff was friendly.Cons:You must bring proof of third party liability coverage if you do not wish to purchase any insurance. Our 9 day rental was to cost US$46.18 through priceline. Since we did not bring proof of third party liability, we paid over US$280. This should be listed under 'important information' in the booking itinerary. Not cool.Reviewed Feb 2 2017
review fromkayak
2.0
Cons:When we arrived, we waited 30 minutes for the shuttle but ultimately had to book a taxi to take us to National. Upon arriving, they told us our reservation was not available. Our reservation was for an automatic car (none of us are familiar with standard) and offered a manual car instead. When we suggested they allow us one of the many cars being returned while we were speaking with them, they told us to have a good night and left us alone at the counter. I spoke on the phone with National corporate for at least 45 minutes with no resolution of the problem. This will be the last time I ever use National Rent-A-Car.Reviewed Mar 30 2016
review fromkayak
4.8
BewarePros:Shuttle to airport was quick when dropping off the rental car.Cons:When I arrived and requested my reservation the employee at National immediately tried to push getting car insurance on the vehicle, which I had not intent to. Subsequently, he offered an economic package and went so far as lying to me and telling me I was required to buy car insurance from them to drive in Mexico (which is not true since some credit cards cover this). We waited there for an hour for a car to be cleaned. After I asked a few times they finally relented and gave me a different Chevrolet Aveo. I would like to dispute the charge for the car insurance, but don't know how to. Very dissapointed in National.Reviewed Apr 2 2016
review fromkayak
4.4
High insurance and taxes, problems with carPros:It worked, mostly.Cons:Gas gauge mostly didn't work, and this was a new car. Also, engine problem light came on, and engine sounded and felt like it was about to die. Thankfully, it didn't. Also, insurance and taxes were super-high.Reviewed Feb 15 2016
review fromkayak
8.0
Pros:they upgraded me for the same price to the midsize car, which was nice. Hate the up-sell on the Mexican insurance. At least they are not as bad as AlamoCons:It did not have power windows, cruise control, or whipper fluid.Reviewed Apr 3 2016
review fromkayak

Where can I find National hire cars in Cancún?

Blvd Kukulkan Km 12.5, National car hires

Address

Blvd Kukulkan Km 12.5

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+52 998 176 8117

Address

International Airport

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 998 881 8767

Address

Av Acanceh Local No.2

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 998 885 3526

Address

Blvd Kukulcan Mz51 Punta

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+52 998 846 9606

Address

Blvd Kukulcan 11.5 Km

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+52 998 881 5500 ext. 2055

Good to know

Most popular location

International Airport

Most popular car type

Economy

Top tips for hiring a car from National in Cancún

  • Mini car hires from National in Cancún are around 56% cheaper than other car types, on average

FAQs about hiring a car from National in Cancún

  • Economy (Kia Rio Hatchback or similar) is the most frequently booked car hire type from National in Cancún.

  • National has 5 car hire locations in Cancún. Take a look at our National hire location map to find the best car hires near you.

  • Yes

  • Yes