Car hire at Cozumel Airport
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Cozumel, Mexico - Cozumel
Jun 1 — Jun 8
Same drop-off
Cozumel, Mexico - Cozumel
Wed 1/6
Noon
Wed 8/6
Noon
Driver's age:
Search hundreds of travel sites at once for car hire deals at Cozumel Airport (CZM)
Cozumel Airport car hire reviews and directory
Ace![Ace]()
Best rated
9.2 Excellent (1 review)
1 location in Cozumel Airport
Ace
Locations in Cozumel Airport
Av. 65 y Boulevard+52 33 4624 2114
| Monday | 08:00 - 20:00 |
|---|---|
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
- 10
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9.2 ExcellentApr 11 2017
StaffVery friendly staff and very thorough. It's a great car to get around Cozumel if you're exploring the island.First off, it wasn't called Ace rental anymore on Cozumel, its Fox Car Rentals now. And secondly I wasn't expecting any more fees based on the price I reserved the car for. I was confused that the company charged me an extra fee for insurance, and I thought that was included in the price that I reserved it for. It would of been nice if they programmed their address in the GPS for an easy way to get back to the drop off. Or showed us how to some of the features work.
Avis![Avis]()
7 Good (2 reviews)
1 location in Cozumel Airport
Avis
Locations in Cozumel Airport
Aeropuerto Int De Cozumel+52 987 872 0219
| Monday | 08:00 - 20:00 |
|---|---|
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
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4.0 OkayJan 23 2021
I bought the insurance online when I reserved the car but when I went to pick up the car the employee said the insurance I bought online was worthless. He said I need to buy insurance from him or I wouldn't have any, or very little liability coverage. I didn't appreciate having to buy insurance twice.
Thrifty![Thrifty]()
7 Good (7 reviews)
1 location in Cozumel Airport
Thrifty
Locations in Cozumel Airport
Av. 70 Nte Esq Blvd Aeropuerto+52 800 021 2277
| Monday | 00:00 - 23:59 |
|---|---|
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
- 6.8
- 7.1
- 7.1
- 7.7
- 6.5
2.0 MediocreApr 4 2021
NothingThrifty doesn’t exist on Cozumel anymore
5.2 OkayAug 22 2017
The insurance was triple the rate for the car so we paid a lot more than anticipated. The car was not clean and even after we cleaned the windshield, it was covered with a haze and very difficult to see through at night.
8.0 ExcellentJan 17 2017
Mexico Insurance sucks!The people at the pick up/drop off were very friendly and helpful.The price quoted on Kayak doesn't mention the hefty insurance price. My car rental went from $40 to $240 with the required insurance.
8.0 ExcellentDec 28 2016
I'm repeat cuatomer and it was a good experiece.I think all cars are newer now so you should get a good one. Price with minimal insurance is about $210 USD for a week. Don't think you get the price on the web cause you must add $17.00 per day insurance and this is not complete insurance! Always book exactly the car you want like size and transmission as they will not upgrade unless they charge a huge amount. Also don't hit the tires against the curb or they charge fir damage...the slightest tiny ding or scratch is mega money. If you get a ding have it fixed before you take it back and you'll save hundreds as body work is cheap if dine by you vs. them. They are along with their sister company Dollar the best on the island I think.
10.0 ExcellentOct 24 2016
nice little car. Agent walked around it with us and marked on paper prior damage when we picked it up. This was nice. Staff was helpful and polite.
8.4 ExcellentJul 21 2016
when we reserved it the price was excellent then when we got there they added "insurance" and fees that raised price atleast 4x the amount!
Payless![Payless]()
6 Good (2 reviews)
1 location in Cozumel Airport
Payless
Locations in Cozumel Airport
Blvd Aeropuerto Cozumel+52 987 688 1241
| Monday | 08:00 - 20:00 |
|---|---|
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
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2.0 MediocreMay 18 2022
None. We were not able to contact payless to pick up the car. We have to rent from other rental car which stirred up our vacation schedule.
Budget![Budget]()
4.9 Okay (8 reviews)
1 location in Cozumel Airport
Budget
Locations in Cozumel Airport
Boulevard Aeropuerto Cozumel+52 987 688 1241
| Monday | 08:00 - 20:00 |
|---|---|
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
- 5.7
- 5.2
- 4.9
- 5.2
- 5.2
2.0 MediocreJan 18 2022
They tried to scam me into paying more for insurance than the cost of the rental.
1.9 HorribleJul 26 2021
Ad said located on the airport. I had to hike about a quarter of a mile to get to their office.. Ad lied as there were other car rental companies in the terminal. I was given a car with dings and scratches that were noted when I took the car but I was charged for additional damage that I certainly did not do ands might have been on the car at the start.. I was forced to pay for additional insurance that was not part of the quoted price. I have my own insurance but was still forced to pay about $100 more or walk back to the airport and rent from someone else.
2.0 MediocreJan 19 2021
The local operation is a scam The insurance was 3x the cost of the online rental ,and changed 4x ln a five minute conversation. We walked back to the airport with all of our luggage and rented from Hertz.
8.8 ExcellentMar 15 2020
Has economyTime it took to return car was slow
2.8 MediocreMar 2 2020
We found out that a reservation with these guys is not a reservation, it is a request. No car for us.
Hertz![Hertz]()
4.9 Okay (14 reviews)
1 location in Cozumel Airport
Hertz
Locations in Cozumel Airport
Blvd Aeropuerto+52 987 869 8184
| Monday | 00:00 - 23:59 |
|---|---|
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
- 6.1
- 5.5
- 4.8
- 5.5
- 4.5
2.0 MediocreMar 27 2022
They Hertz location ran out of cars and couldn’t tell us anything and left us stranded to start our vacation. Worst way possible to start vacation. Never will rent from Hertz again.
10.0 ExcellentDec 30 2021
Very helpful staff. We were running late for a flight and the staff accommodated us with a very fast drop off.
8.0 ExcellentNov 18 2021
The process went smooth, but there were a ton of fees added on that we were not prepared for. The rental ended up costing us $1100 for only 3 days
1.9 HorribleAug 14 2021
I reserved a car that said it was going to be about $800 usd for 11 days. The staff in Cozumel when I arrived said that the $2700 that was preauthorized on my card was only a deposit and the final charge would be much less. When I returned the vehicle he said he would just email me the final bill which ended up being $2,500 USD, more than triple the original quote. I realize that there were taxes, insurance etc but even the core cost of the rental was $1700 usd, still more than twice the original quote. I tried calling customer service but could not reach anyone.
10.0 ExcellentMar 24 2021
Staff was very friendly and helpful. Pick-up was at the airport directly out in front. Super easy.Don’t try too hard to sell insurance people don’t want.
2.0 MediocreMar 23 2021
NothingHertz could have actually had cars available at the location. Got to the airport and it was the guys day off. Nobody working counter. Finally found someone to call him and he had no car even available
2.0 MediocreMar 22 2021
We arrived to the airport, went to the Hertz counter and were informed that they did not have our vehicle. They tried to sell me on another vehicle half the size (which would not fit my group), and for more money.Honesty? Not giving away a vehicle that I had reserved, leaving me stranded at the airport to figure it out?
2.0 MediocreMar 21 2021
They could have had the car or any car that they rented to me. Luckily Avis next door had a car to rent.
2.0 MediocreJan 2 2021
Not a lot. Terrible experience all around. One of the lot guys was friendly and assisted with our luggage but other than that, terribleArrived at counter only to be told that they had only one car and it was a tiny hatchback. We had reserved a Standard Size car. We just flew international with 2 huge suitcases and each family member (5 of us) had a carry on. I could not even get my luggage in this tiny car. I was very upset after a long stressful day of international flying. Advised I rented form Hertz because they are an industry leader. The female rep proceeded to tell me that I had several options: 1) take the car and use a taxi to transport my belongings to the hotel. 2) take my stuff to the hotel and come back and get my family. 3) Cancel the reservation. I asked if she would pay for taxi and give me a discount rate. I was then told that I was lucky to even be getting a car and the rate was more than half of what that car rents for because she rents it out for $100 a day. I was in total disbelief that paying customer would even be talked to in this manner. I asked her to explain how I was "lucky" to arrive at an international destination after making reservations weeks in advance only to be told I cannot be accommodated. The Avis counter was directly next door and their agent was standing next to the Hertz agent. I asked him if he would rent me a vehicle. He advised he wanted to go look. While we waited, miraculously, a bigger vehicle from Hertz became available to rent. Let me remind you, they just told me they only had one vehicle left but all the sudden they had this other vehicle. Even though this was not the vehicle size we reserved, it was close enough and agreed to take it. Then the next part of their scam began, the insurance scam. I was told that I must purchase liability insurance. I explained I was not purchasing the insurance because liability insurance is included with the rental. The agent then flat out lied to me and said it wasn't. I have rented before in Mexico and know how this goes and proceeded to tell her what the Mexican law was regarding liability insurance on rental cars. She finally agreed that liability insurance is included but I needed more. I actually purchased the insurance policy through Hotwire when I reserved the vehicle (much better value). I showed her that policy info but she wasn't letting down on the sales pitch. She told me the policy I purchased was only for collision and not liability. She then proceeded to tell me horror stories of vehicles getting stolen and that I would have to pay out of pocket for full value of the car before I could leave the country if something happens. I finally agreed to additional insurance of $13 a day. After all of that, we finally get to the point of going out to the car. The gentleman that took us out was friendly and helpful. He took us to the car and told me to look around and point out any issues with the car because if the car comes back with any scratches that were not previously there, I would have to pay. My wife immediately started taking photos all over the car. This car had scratches all over it. It was impossible to point all of this out. I will say this, no way in the USA is this car even going to make the cut to be a rented vehicle for any of the name brand rental companies. I was also told that there would be a $50 charge to vacuum the car if I got sand in the floor boar from going to the beach. It was finally time to go and the key remote would not work to unlock the doors. I had to insert the key into the door and then unlock the doors. If you want a stressful, horrible, overpriced, high pressure experience, then Hertz of Cozumel is what you want. However, if you want an easy experience, then I suggest you go somewhere else. I will be writing a formal complaint to the CEO of Hertz and how badly their name is being represented in Mexico. Total disgrace!
3.6 MediocreMar 20 2019
I thought I rented a Tahoe but they do not carry any. The only full size SUV they have is a Dodge Journey.
MEXRENTACAR ![MEXRENTACAR]()
4.8 Okay (2 reviews)
1 location in Cozumel Airport
MEXRENTACAR
Locations in Cozumel Airport
Aeropuerto de Cozumel Antonio González Fernández+52 334 170 8243
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- 5
2.0 MediocreJan 2 2020
worst experience renting a car. Looking for a car y Cancun, don't know how getting a car to pick in Cozumel. The staff didn't know how to handle the reservation to change the pick location and pay a penalty.
Alamo![Alamo]()
4.8 Okay (15 reviews)
1 location in Cozumel Airport
Alamo
Locations in Cozumel Airport
Boulevard Aeropuerto Y Av 65+52 987 869 0011
| Monday | 08:00 - 20:00 |
|---|---|
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
- 5.4
- 4.9
- 4.9
- 4.8
- 4.5
2.0 MediocreDec 22 2021
I didn’t get a car as they overbooked
2.0 MediocreJun 7 2021
They did not have our carIf they had our car
2.0 MediocreMay 23 2021
They did not have the car that I reserved. Also added additional fees at the pickup. They offered to take me to the hotel and deliver the car the next day, but we had already booked a tour that we needed the car for and honestly I didn’t trust them.
2.0 MediocreMay 23 2021
We arrived at Alamo and they did not have a vehicle for us. They said Kayak did not confirm whether Alamo had cars available. It was the worst car rental experience I have ever had.A refund.
2.0 MediocreMay 17 2021
NothingThey gave away my car and had none left
2.0 MediocreMay 3 2021
Nothing, didn’t even get the car.Everything. Walked in to get car, and they wanted another $100+ out of me. I had my license and cash to pay for what I reserved online but they wanted more money and a credit card. Didn’t have credit card and I wasn’t about to pay more so I left.
2.0 MediocreJan 8 2021
Not a thing!Kayak shouldn't be booking car rentals when they've been warned by Alamo that they have no rental's. I had to pay triple the cost to secure a car in Cozumel for a week because of Kayaks failure.
9.2 ExcellentNov 10 2019
friendly staff; very easy pick up and drop off at very convenient location
9.2 ExcellentFeb 22 2019
Staff was excellent and very helpful.Insurance was 4 times more than the rental. Seemed a bit high although I can imagine accidents are quite frequent in Mexico.
9.6 ExcellentFeb 20 2019
Staff very friendly and fluent in Engish.Better selection of vehicles
Dollar![Dollar]()
2 Mediocre (1 review)
1 location in Cozumel Airport
Dollar
Locations in Cozumel Airport
Blvd. Cozumel+52 800 365 1111
| Monday | 07:30 - 19:00 |
|---|---|
| Tuesday | 07:30 - 19:00 |
| Wednesday | 07:30 - 19:00 |
| Thursday | 07:30 - 19:00 |
| Friday | 07:30 - 19:00 |
| Saturday | 07:30 - 19:00 |
| Sunday | 07:30 - 19:00 |
- 2
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- 2
2.0 MediocreSep 19 2016
There was no such car rental at all at the specified address. Our weekend was horrible without at car thanks to Kayak.
Mas By Mex![Mas By Mex]()
1 location in Cozumel Airport
Mas By Mex
Locations in Cozumel Airport
Antonio Gonzalez Fernandez Airport+52 33 4170 8243
Recent reviews
Blueway![Blueway]()
1 location in Cozumel Airport
Blueway
Locations in Cozumel Airport
Boulevard Aeropuerto+52 987 869 3096
Recent reviews
Economy Rent a Car![Economy Rent a Car]()
1 location in Cozumel Airport
Economy Rent a Car
Locations in Cozumel Airport
Carretera Costera Sur Km 4.5+52 987 872 3433
Recent reviews
Firefly![Firefly]()
1 location in Cozumel Airport
Firefly
Locations in Cozumel Airport
Cozumel International Airport
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Recent reviews
Rhodium![Rhodium]()
1 location in Cozumel Airport
Rhodium
Locations in Cozumel Airport
Cozumel International Airport
| Monday | |
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| Tuesday | |
| Wednesday | |
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| Saturday | |
| Sunday |
Recent reviews
Sunnycars![Sunnycars]()
1 location in Cozumel Airport
Sunnycars
Locations in Cozumel Airport
Esquina 65 Av. Norte C.p.
Recent reviews
52 travellers who hired a car in Cozumel Airport gave the car agency they used an average rating of 5,3
Car rental locations at Cozumel Airport
Good to know
Most popular car type | Mini |
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Top tips for hiring a car at Cozumel Airport
- You can make your vacation on the island of Cozumel an exciting one by renting a car at Cozumel Airport. A car rental will enable you to hit the road to your destination shortly after landing at CZM and on your own schedule. Apart from that, a nice rental car in this part of Mexico will give you an added advantage to drive to places that public transportation may not reach. With your rented car, you can enjoy endless road trips around Cozumel Island while taking your vacation experience to another level.
- To enjoy your stay in Cozumel, you’ll definitely need a car that suits your taste and budget. A car rental at Cozumel Airport will definitely provide you with the right car for your travel needs. However, you must be at least 21 years of age to rent a car from one of the car rental companies at CZM. Bear in mind that if you’re below 21 years old you will be subject to the usual daily young driver fee. Make sure to confirm your eligibility with the specific rental car agency before you book.
- Once you land at Cozumel Airport, proceed to collect your luggage and go straight to the Shuttle Rental Car Area located outside the baggage claim section of the airport. You’ll most likely find an agent who will direct or arrange for the shuttle bus to take you to the car pick-up location. Ensure that you get clear instructions about the car return time from your car provider before you drive off to your destination. The pick-up and drop-off hours at CZM are from 8 am to 8 pm from Monday to Sunday.
- The best day for pick-up or drop-off of your car rental at Cozumel Airport is on Saturday because this is the least busy day at the airport. Avoid peak hours, which start from 5 pm to 6 pm to save yourself from spending time waiting in line. This means that you should be at the car pick-up point or car return area a few hours before 5 pm on weekdays.
- Book your car hire at Cozumel Airport at least 1 day before your trip in order to get a below-average price