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There are about nine car rental agencies in 10 locations within Cozumel Airport. If you land directly on Cozumel Island via CZM, you can grab your rental car from the car pick-up points located near the airport. Cozumel Airport car rental facilities are in plain sight much to your convenience. You can access these points by the signages in the main terminal. All you need is to approach the respective car rental booking desks to sign the contract and take the car keys.
The most flexible car rental agencies at Cozumel Airport include Alamo, Enterprise, International, National, and Sixt. These companies are conveniently located within walking distance of the arrivals area. They provide shuttle bus services that take passengers from the main airport terminal to the car pick-up point. These free shuttle buses indicate the car rental company that they serve.
You must present a valid, unexpired, and original driver’s license held for at least one year before your car rental at Cozumel Airport date commences. In case your driver’s license is not in the Roman alphabet, an International Driver’s Permit should accompany it. Your original passport or photo ID will also be required including your valid credit card (with enough funds) for a security deposit. Most importantly, you should provide a printout of your car booking confirmation voucher. The voucher will help confirm all the agreed car rental services, rates, discounts, payment conditions, and availability of that particular vehicle you’re interested in.
Car hire companies that offer shuttle or pick-up services from Cozumel airport to off-airport locations include Ace, Alamo, Avis, Dollar, Hertz, MEXRENTACAR , and Thrifty.
One location in Cozumel Airport
One location in Cozumel Airport
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2,0 Poor
May 2021
Cons:
They did not have the car that I reserved. Also added additional fees at the pickup. They offered to take me to the hotel and deliver the car the next day, but we had already booked a tour that we needed the car for and honestly I didn’t trust them.2,0 Poor
May 2021
Pros:
We arrived at Alamo and they did not have a vehicle for us. They said Kayak did not confirm whether Alamo had cars available. It was the worst car rental experience I have ever had.Cons:
A refund.2,0 Poor
May 2021
Pros:
NothingCons:
They gave away my car and had none left2,0 Poor
Jan 2021
Pros:
Not a thing!Cons:
Kayak shouldn't be booking car rentals when they've been warned by Alamo that they have no rental's. I had to pay triple the cost to secure a car in Cozumel for a week because of Kayaks failure.9,2 Wonderful
Nov 2019
Pros:
friendly staff; very easy pick up and drop off at very convenient location9,2 Wonderful
Feb 2019
Pros:
Staff was excellent and very helpful.Cons:
Insurance was 4 times more than the rental. Seemed a bit high although I can imagine accidents are quite frequent in Mexico.One location in Cozumel Airport
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2,0 Poor
Jan 2021
Pros:
The local operation is a scam The insurance was 3x the cost of the online rental ,and changed 4x ln a five minute conversation. We walked back to the airport with all of our luggage and rented from Hertz.8,8 Very Good
Mar 2020
Pros:
Has economyCons:
Time it took to return car was slow2,8 Poor
Mar 2020
Cons:
We found out that a reservation with these guys is not a reservation, it is a request. No car for us.2,0 Poor
Jul 2023
2,0 Poor
Feb 2023
10,0 Wonderful
Jul 2022
One location in Cozumel Airport
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10,0 Wonderful
Dec 2022
8,0 Very Good
Nov 2021
10,0 Wonderful
Mar 2021
Pros:
Staff was very friendly and helpful. Pick-up was at the airport directly out in front. Super easy.Cons:
Don’t try too hard to sell insurance people don’t want.2,0 Poor
Mar 2021
Pros:
NothingCons:
Hertz could have actually had cars available at the location. Got to the airport and it was the guys day off. Nobody working counter. Finally found someone to call him and he had no car even available2,0 Poor
Mar 2021
Pros:
We arrived to the airport, went to the Hertz counter and were informed that they did not have our vehicle. They tried to sell me on another vehicle half the size (which would not fit my group), and for more money.Cons:
Honesty? Not giving away a vehicle that I had reserved, leaving me stranded at the airport to figure it out?2,0 Poor
Mar 2021
Cons:
They could have had the car or any car that they rented to me. Luckily Avis next door had a car to rent.One location in Cozumel Airport
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9,2 Wonderful
Apr 2017
Pros:
Very friendly staff and very thorough. It's a great car to get around Cozumel if you're exploring the island.Cons:
First off, it wasn't called Ace rental anymore on Cozumel, its Fox Car Rentals now. And secondly I wasn't expecting any more fees based on the price I reserved the car for. I was confused that the company charged me an extra fee for insurance, and I thought that was included in the price that I reserved it for. It would of been nice if they programmed their address in the GPS for an easy way to get back to the drop off. Or showed us how to some of the features work.One location in Cozumel Airport
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4,0 Mediocre
Jan 2021
Cons:
I bought the insurance online when I reserved the car but when I went to pick up the car the employee said the insurance I bought online was worthless. He said I need to buy insurance from him or I wouldn't have any, or very little liability coverage. I didn't appreciate having to buy insurance twice.One location in Cozumel Airport
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2,0 Poor
Apr 2021
Pros:
NothingCons:
Thrifty doesn’t exist on Cozumel anymore5,2 Fair
Aug 2017
Cons:
The insurance was triple the rate for the car so we paid a lot more than anticipated. The car was not clean and even after we cleaned the windshield, it was covered with a haze and very difficult to see through at night.8,0 Very Good
Jan 2017
Pros:
The people at the pick up/drop off were very friendly and helpful.Cons:
The price quoted on Kayak doesn't mention the hefty insurance price. My car rental went from $40 to $240 with the required insurance.8,0 Very Good
Dec 2016
Pros:
I think all cars are newer now so you should get a good one. Price with minimal insurance is about $210 USD for a week. Don't think you get the price on the web cause you must add $17.00 per day insurance and this is not complete insurance! Always book exactly the car you want like size and transmission as they will not upgrade unless they charge a huge amount. Also don't hit the tires against the curb or they charge fir damage...the slightest tiny ding or scratch is mega money. If you get a ding have it fixed before you take it back and you'll save hundreds as body work is cheap if dine by you vs. them. They are along with their sister company Dollar the best on the island I think.10,0 Wonderful
Oct 2016
Pros:
nice little car. Agent walked around it with us and marked on paper prior damage when we picked it up. This was nice. Staff was helpful and polite.8,4 Very Good
Jul 2016
Cons:
when we reserved it the price was excellent then when we got there they added "insurance" and fees that raised price atleast 4x the amount!One location in Cozumel Airport
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5,2 Fair
Jul 2016
Pros:
The representative was helpful under very disappointing circumstances.Cons:
Kayak had a reservation for 2, 7 passenger vans. When getting to the airport and the hot trailer of Fox rental car, we found that they do not rent vans. We were able to rent a very small car with poor air conditioning for 1 day, then the following day we were able to pick up a 15-passenger manual stick shift van. Don't know where they got this van, but Fox rentals is very limited in their automobiles. Very unhappy with the entire process. It took forever (2 1/2 hours) to get things straightened out. Never again will we use Kayak or Fox Car Rental.2,0 Poor
May 2016
Cons:
ripping me off for 450 dollars on a key that was damaged but not lost...every other car rental company on the island had a fixed charge for a lost key that was significantly lower than I was charged for a key that wasn't even lost and probably needed a new battery....disgraceful4,0 Mediocre
Mar 2016
Cons:
No one was at the airport nor was there at their office which was locked up and therefore I had to take a different companies car rental instead.2,0 Poor
Feb 2016
Cons:
The on-line info said that the counter for rental was in the terminal. It was three blocks away. My wife and I like the convenience of in-the-terminal rental. We had several pieces of luggage and "lugging" these around is not how we want to spend our time in paradise. Also, the price quoted on-line did not include $35/day mandatory Mexican insurance. We ended up using Avis that did have a counter in the terminal and cars immediately outside.4,0 Mediocre
Jan 2016
Cons:
The car was quoted at one price and sold at triple the price6,0 Okay
Jan 2016
Pros:
This was our second attempt to rent from Fox Rental in Cozumel. Last March we arrived in Cozumel at Fox Rental to be told it was a $50 us per day charge for the insurance. We walked away and rented with another car company. This time I did my homework and printed the cost of insurance per day and the deposit fee from Fox's website. The cost for CDW is $21.99 us per day. You have no choice. Do not take the insurance from a third party, when you arrive in Mexico, Fox rental won't accept this. This is how they make their money.Cons:
My first question when we arrived at Fox's office in Cozumel, is how much is your CDW insurance ? I was told $25.00 us a day. Not true I said to the Fox representative. Produced a copy of the insurance costs. Then I told him I had a reservation. Would he like a good review or a poor review? He honoured the reservation price and the insurance cost of $21.99 us a day. A deposit for mid size cars is an additional $300 us. When you return the car intact they give you the visa imprint back. We saved at least $300 us for our car rental. You have to be prepared to stand up to Fox. I was told by Fox USA, in Mexico; Fox Car Rental is independently owned; they have frequent complaints. The car we received was very basic. Was an automatic and had air conditioning. Otherwise, no power windows or locks. For the price we were happy and would rent again from Fox. It's unfortunate you have to do so much preparation to rent a car.2 locations in Cozumel Airport
One location in Cozumel Airport
One location in Cozumel Airport
One location in Cozumel Airport
One location in Cozumel Airport
Locations in Cozumel Airport
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One location in Cozumel Airport
Locations in Cozumel Airport
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One location in Cozumel Airport
Locations in Cozumel Airport
Aeropuerto Internacional, Centro, Cozumel, Quintana Roo
+52 987 872 0219
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2 locations in Cozumel Airport
Locations in Cozumel Airport
Aeropuerto de Cozumel Antonio González Fernández
+52 334 170 8243
Playa Del Carmen Airport
+52 33 4624 2114
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One location in Cozumel Airport
Locations in Cozumel Airport
Boulevard Aeropuerto
+52 987 869 3096
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One location in Cozumel Airport
Locations in Cozumel Airport
65 AV. Esquina Boulevard Aeropuerto, Aeropuerto Internacional de Cozumel, Cozumel Quintana Roo CP
+52 987 141 3984
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One location in Cozumel Airport
Locations in Cozumel Airport
Aeropuerto Int De Cozumel, Cozumel, México
+52 800 201 2084
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One location in Cozumel Airport
Locations in Cozumel Airport
Blvd Aeropuerto Cozumel
+52 987 688 1241
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One location in Cozumel Airport
Locations in Cozumel Airport
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Most popular car type | Mini |
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