Recent reviews
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10,0
Pros: The staff was extremely kind and accommodating to my specific travel needs. It eliminated any stress and anxiety of being in a brand new unfamiliar place. The car was perfectly suitable for my travel there and I had no maintenance concerns either.
Cons: Honestly there isn't anything that stuck with me as a "needs improvement" for my experience at Canada Place. I didn't have any complications or problems.
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10,0
Pros: Qick return, inpection and final process
Cons: There were no signage for rental return. Very confusing, since one would not know the level and station for drop off
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10,0
Pros: Upgrade vehicle at no cost
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8,0
Pros: Good customer service
Cons: Had to wait over an in line to pick up car and then car wasn't available for another half hour. Staff wad helpful and phoned customer service and was reimbursed for lost time.
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8,4
Cons: The pickup was extremely busy and crowded due to disney cruise disembarkment. Staff was extremely nice and helpful, just a long wait.
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10,0
Excellent price
Pros: The Costco portal was much less expensive than the rental through the Kayak portal. The car was also in excellent condition.
Cons: The price of the car rental offered through Kayak that I cancelled. Much too expensive.
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2,8
Don’t rent from Alamo.
Cons: Awful customer service.
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7,6
Terrible pick up experience
Pros: They tried to apologize but.....
Cons: Office closed even website showed they would be open. Arrived on Dec 25th. I had to come back next day to pick up, despite the fact they tried to apologize..... Car had only 1/2 tank of gas. There were other clients as well. Disappointed.
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10,0
Pros: the value for the money and the ease in picking up and dropping off the car
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7,2
make avail loyalty incentive for next rental
Pros: Encourage next rental loyalty by granting discounts.
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9,6
Loved it!
Pros: We liked the simplicity of the pick-up drop-off. Alamo was three, almost four times cheaper than any other rental company.
Cons: I still think we’re paying too much to simply rent a van.
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8,8
Alamo Performed
Pros: I had a great experience with Alamo. The pickup at DTW Airport went smoothly and the people at counter in in field were very nice. I returned car at MDW Airport on Xmas day. The guy who collected my car and printed off my receipt was friendly and helpful. Thanks.
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10,0
Pros: The staff was extremely kind and accommodating to my specific travel needs. It eliminated any stress and anxiety of being in a brand new unfamiliar place. The car was perfectly suitable for my travel there and I had no maintenance concerns either.
Cons: Honestly there isn't anything that stuck with me as a "needs improvement" for my experience at Canada Place. I didn't have any complications or problems.
review from
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10,0
Pros: Qick return, inpection and final process
Cons: There were no signage for rental return. Very confusing, since one would not know the level and station for drop off
review from
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10,0
Pros: Upgrade vehicle at no cost
review from
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10,0
Excellent price
Pros: The Costco portal was much less expensive than the rental through the Kayak portal. The car was also in excellent condition.
Cons: The price of the car rental offered through Kayak that I cancelled. Much too expensive.
review from
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10,0
Pros: the value for the money and the ease in picking up and dropping off the car
review from
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9,6
Loved it!
Pros: We liked the simplicity of the pick-up drop-off. Alamo was three, almost four times cheaper than any other rental company.
Cons: I still think we’re paying too much to simply rent a van.
review from
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8,8
Alamo Performed
Pros: I had a great experience with Alamo. The pickup at DTW Airport went smoothly and the people at counter in in field were very nice. I returned car at MDW Airport on Xmas day. The guy who collected my car and printed off my receipt was friendly and helpful. Thanks.
review from
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8,0
Pros: Good customer service
Cons: Had to wait over an in line to pick up car and then car wasn't available for another half hour. Staff wad helpful and phoned customer service and was reimbursed for lost time.
review from
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8,4
Cons: The pickup was extremely busy and crowded due to disney cruise disembarkment. Staff was extremely nice and helpful, just a long wait.
review from
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7,6
Terrible pick up experience
Pros: They tried to apologize but.....
Cons: Office closed even website showed they would be open. Arrived on Dec 25th. I had to come back next day to pick up, despite the fact they tried to apologize..... Car had only 1/2 tank of gas. There were other clients as well. Disappointed.
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7,2
make avail loyalty incentive for next rental
Pros: Encourage next rental loyalty by granting discounts.
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