Book Dollar hire cars in Vancouver

Vancouver, BC, Canada
Sep 29 — Oct 6
Vancouver, BC, Canada
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Vancouver

Overall rating6.1 GoodBased on 77 reviews
Cleanliness
6.5
Comfort
6.7
Overall
5.7
Pick-up/Drop-off
5.7
Value for money
6.0

Recent reviews

Traveller rating
2
0
1
1
0
Find reviews that mention:
10.0
Pros:Quick and easy collection and return of car. Brand new spotless car was given. Sry good value for money. Car was fantastic.Reviewed Jun 5 2018
review fromkayak
6.0
Misleading - generic specialty car too smallPros:Clean car, easy pick up and drop offCons:Generic specialty car was supposed to seat 5 people and 4 bags. I got a Mazda 3, which definitely does not. Rental agent told me it's supposed to be 5 people and 2 large bags and 2 small bagsReviewed Jun 7 2017
review fromkayak
2.0
Horrible experienceCons:Booked 7 day car rental for my Vancouver trip. When I landed and called the rental office, it got redirected to a number where I was told that this location is closed for the day however I can visit the Dollar rental office which is located at the airport and the same booking would be honored. When I reached the rental office, I was told they don't have the car and even if they did, they wouldn't be able to honor the booking price as airport has extra taxes/fees. The car they were offering was overly expensive and I ended up not taking the rental at all. Instead I had to look for something last minute from hertz next door who were much more cooperative.Reviewed Oct 12 2015
review fromkayak
2.0
A bloody headachePros:The desk agent was polite and patient. She was the only desk agent who dealt with a lot and kept her cool the whole time.Cons:I've rented a lot of cars in my time and Never have I dealt with such nonsense. The cars weren't ready. There were not enough cars. I waited over 2.5 hours for my damn car! Yes, I was early for my pickup time however I've never had this problem with any Other rental company. Next thing, the particular car I had requested, was never brought. She ended up upgrading me to a midsize SUV which was a pain in rear as it was a damn gas guzzler, costing me even more money in the end!!! At that point, I took what I could get as I was tired of waiting. Overall, horrible experience! I would never, ever rent from this company again and highly recommend others to look elsewhere!!!Reviewed Jul 8 2016
review fromkayak
4.4
Poor Communication of Pick-Up CapabilitiesCons:The staff communicated that they might be able to offer pickup service at either 1:45 or 2pm for my 2pm reservation when I had called in an hour earlier to give them advance notice and make the request. They informed me that they would call me back at my contact number by no later than 2pm to confirm. Received no calls at that time, and when I had tried calling their local number twice at 2pm and at 2:30 pm they never answered and it always directed to their central reservation call center whom also was unable to get a hold of the local office. Finally, around 3pm, I just paid for a cab ride there myself.Reviewed Nov 28 2016
review fromkayak
5.6
Not So Hot Customer Service & Unclear CheckoutCons:The couple in front of me was told they had to call an office in Calgary to correct a mischarge on their bill. The walk-through of the vehicle could only be done in the dark garage AFTER signing paperwork, which struck me as odd. I was hassled about bringing a service animal told they are "not usually allowed" --which shows a misunderstanding of the law. I was not given instructions for checking the vehicle back in before hours. I called customer service and they didn't have answers for me...I had to go with my best guess when the parking garage area for returns was full! On this same trip, I rented from Budget in Victoria, BC, and had a much smoother experience.Reviewed Jun 11 2017
review fromkayak
2.0
terrible, unprofessional, hidden fees (more than $50 than expected)Pros:The lady at the desk was very niceCons:I was charged more than I was supposed to. The guy who was supposed to check the car was unprofessional and rude. He did not greeted us, he did not have a pen to put on the document that the gaz was not fulled as result they charged us more than $60 for the gas (3/4 full). I had to ask for my invoice as they charged me without letting me. I have not been refunded yet but it seems like it has been done but no updated invoices. "weird fees " that increased my invoice by $50. Don't waste your money and time there. Budget or enterprise are more professional and easy to deal with.Reviewed Jun 5 2017
review fromkayak
6.8
Disorganized check in. Staff didn't care that car required maintenancePros:The car we rented was clean, but to our dismay had a "tire maintenance" indication light on in the Dollar Thrifty parking lot. We pointed it out to staff who assured us they "put it through their computer, so it's probably OK". In the end, no drivers or occupants of the vehicle were injured, so that's a plus.Cons:We arrived 30 minutes before this location was scheduled to close. Lot attendant didn't record all dents and scratches when we went to leave with the car. We had to run back upstairs and ask him to come back down, as he was nowhere to be seen initially. He then recorded the additional dents and scratches in the wrong column (the part on our contract which details damage we caused the the vehicle), so we had to run back upstairs as the office was scheduled to close in 5 minutes. One of the office staff corrected the contract by writing a new one, but she did kurtly complain that they were now closed. Armed with a legitimate rental contract, we started the car to realize that a "tire maintenance" indication light was on. These concerns were dismissed by staff, who ran to their own vehicles and drove away, leaving us shaking our heads. I rent dozens of cars annually in various countries and regions. Other members of my party can say the same. We all agreed that we'd never encountered such a baffling lack of concern from a rental car agency, and we advise against renting from this location.Reviewed Jan 30 2018
review fromkayak
8.0
Cons:Very unclear instructions about drop off. Specified drop off time through Kayak, but when I went to drop off the car at that time, the location was closed with no instructions. I worry that I may be charged an additional fee as a result.Reviewed Apr 25 2016
review fromkayak
4.4
Pros:The location is great!Cons:I reserved a compact car since I was traveling on my own. After waiting for 45 minutes, I was given a gas-guzzling caravan. When I asked to exchange it for a smaller car the person insisted that there weren’t any available and was quite rude saying “It’s a manager’s special and they chose this”.Reviewed Aug 2 2019
review fromkayak
6.0
not what we bookedPros:friendly staffCons:interior of car was dirty, it smelled and the gas tank was not full. Also we paid more than what I had booked with kayak so Dollar screwed up. Hard to argue when you are trying to make a flight.Reviewed Aug 9 2016
review fromkayak
4.4
Upset about the advertised "upgrade"Pros:the car was clearCons:I didnt like how I was advertised that I can pay a little bit extra and get 'upgraded' to a nicer car. It sounds very appealing. Until you reach there and are given a 7 seater van, which is not an upgrade. And then when I told the teller that I would rather have a 2 door economy car, she threatened to cancel my reservation. I had never felt so cheated and threatened as a consumer before in my life. Horrible experience.Reviewed May 9 2016
review fromkayak

Where can I find Dollar hire cars in Vancouver?

3880 Grant Mcconachie Way, Dollar car hires

Address

3880 Grant Mcconachie Way

Hours

Monday06:00 - 22:30
Tuesday06:00 - 22:30
Wednesday06:00 - 22:30
Thursday06:00 - 22:30
Friday06:00 - 22:30
Saturday06:00 - 22:30
Sunday06:00 - 22:30

Phone

+1 604 606 1656

Address

Unit 3 - 790 Sw Marine Drive

Hours

Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday09:00 - 12:00

Phone

+1 604 630 7777

Address

413 Seymour St

Hours

Monday08:00 - 15:30
Tuesday08:00 - 15:30
Wednesday08:00 - 15:30
Thursday08:00 - 15:30
Friday08:00 - 15:30
Saturday08:00 - 15:30
Sunday08:00 - 15:30

Phone

+1 866 434 2226

Good to know

Most popular location

3880 Grant Mcconachie Way

Most popular car type

Full-size

Average price

R551/day

Good deal

R438/day

Top tips for hiring a car from Dollar in Vancouver

  • 25% of our users found a car hire from Dollar in Vancouver for R438 or less
  • Full-size car hires from Dollar in Vancouver are around 26% cheaper than other car types, on average

FAQs about hiring a car from Dollar in Vancouver

  • On average a car hire from Dollar in Vancouver costs R551 per day.

  • Full-size (Ford Explorer or similar) is the most frequently booked car hire type from Dollar in Vancouver.

  • Dollar has 3 car hire locations in Vancouver. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes