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Pros: Food was great

Cons: Connect flight time was cutting it short- sane scenario.

Pros: The crew was o.k.

Pros: Everything was good.

Cons: No major complaints.

Pros: It was short.

Pros: The dinner was one of the top two I've ever had on a plane and I've flown business class around the world.

Cons: I just don't fit comfortably into the pods and for a 14 hour flight that's a pain in the neck or lower. The seatbelts must be adjustable to allow a pod user to roll on his side.

Pros: CX crews are professional as they are very customer oriented

Cons: The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!

Pros: Good

Cons: Delay without infromation

Pros: My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class

Cons: not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time

Pros: Crew were amazing not stingy with the drinks. Boarding was easy and smooth

Cons: Would prefer flying with partner United though. Think they offered a better service on board

Cons: The people sitting beside me was very loud and they didn’t stop talking the whole time.

Pros: Perfect in everything

Cons: All good

Cons: All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well.

Pros: Pleasant flight

Cons: We were delayed & missed our connection

Pros: The space at my feet with the chair in front was a bit akward.

Cons: Not being seated next to small kids. Perhaps they should have a separate section? ;-)

Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️

Pros: Crew was ok.

Cons: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Pros: The flight crew were helpful and attentive. Directions were clear and the boarding was organized.

Cons: The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me.

Pros: was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time

Cons: food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages

Pros: Everything

Cons: Nothing

Pros: Everything

Cons: No wonder they are one of the best airliner

Pros: Entertainment

Cons: The accommodation/attendance from the flight crews. They looked like they have just been deployed from training.

Pros: Ok

Cons: The plane delay for 3 time

Pros: Good

Cons: Delay without infromation

Pros: Innovative seating arrangements in business. Service was good.

Cons: Comfort of seats and laying position are ok, a bit hard for 15 hours.

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.

Pros: Service is awesome. Food is great.

Cons: People with short connection are affected by the 15 to 25 minutes delay.

Pros: The entertainment was amazing

Cons: The seats were a bit hard

Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.

Pros: Friendly crew. Nice plane.

Cons: Can’t think of any complaints.

Pros: Innovative seating arrangements in business. Service was good.

Cons: Comfort of seats and laying position are ok, a bit hard for 15 hours.

Pros: seat and flight were great , smooth ride as well

Cons: breakfast could be better but was fine

Pros: Nice plane. Crew was great. Seat not bad for economy.

Cons: Only complaint was the 5 or 6 hour delay because of the weather.

Cons: The plane was very hot

Pros: Cabin facilities

Cons: They didn’t bring one of my bags

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Pros: The crew are amazing! Attentive and friendly.

Cons: The seats could have been bigger.

Pros: The flight was delayed from sfo to Hongkang. Very disappointed.

Pros: The flight crew were helpful and attentive. Directions were clear and the boarding was organized.

Cons: The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me.

Pros: Entertainment, restroom facilities and toilettries

Cons: Training for flight attendants

Pros: I liked the comfort of my location and seat

Cons: No wifi on a over 14 hour flight is ridiculous in this day and age. They didn't have wifi on both my flights. I would think twice before flying an airline so far without wifi.

Pros: Just the cabin crew being nice

Cons: Punctuality KLM is always late

Cons: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️

Pros: My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class

Cons: not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time

Pros: was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time

Cons: food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages

Pros: Crew were friendly and premium economy seats were spacious and comfortable

Cons: Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders.

Cons: The breakfast vegetarian food didn’t have any taste! Serve some real food!

Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.

Pros: Crew was ok.

Cons: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Pros: Overall KLM experience is good

Cons: Food quality was mediocre for a business class flight.

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Pros: The crew were very attentive and the pods are comfortable.

Cons: Why would I have an access to the Cathay Pacific VIP lounge at Gate 65 when my boarding is more than a mile away at Gate 3. There was a VIP lounge at around Gate 4, why was I not given access to that one? As it was I almost missed my flight because of the one mile scramble from the VIP lounge.

Pros: seat and flight were great , smooth ride as well

Cons: breakfast could be better but was fine

Cons: One really bad movie.

Pros: The flight was delayed from sfo to Hongkang. Very disappointed.

Cons: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos

Pros: Just the cabin crew being nice

Cons: Punctuality KLM is always late

Pros: Service is awesome. Food is great.

Cons: People with short connection are affected by the 15 to 25 minutes delay.

Pros: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.

Cons: Doesn't