Economy | R1 679/day |
Intermediate | R3 121/day |
People carrier | R2 323/day |
Luxury | R2 761/day |
Supplier choice | R1 926/day |
Standard SUV | R2 039/day |
Intermediate SUV | R2 091/day |
One location in Vancouver Intl Airport
Filters
Reviews
10,0 Wonderful
Mar 2023
2,0 Poor
Jan 2021
Pros:
NothingCons:
Rental wasn’t available. 7 people were ahead of me. Told 3-4 hours wait. Had to cancel.2,0 Poor
Oct 2020
Cons:
Knowing that being under 25, I’d have to pick a non premium vehicle. In the future, that should be written, so when I get to the place to pick up the vehicle I had selected10,0 Wonderful
Nov 2019
Pros:
Very efficient staff—I was in my car in less than 5 min from arriving at the counterCons:
I wanted a compact car, but the key to it was misplaced so I was given a “free upgrade” to an SUV. It was a definite upgrade in car, but as the city I was driving in had narrow streets and park places, I was wishing I had the compact instead. Really think twice about accepting an alternate class of car and if it will suit your needs as well.10,0 Wonderful
Sep 2019
Pros:
Arrangements made ahead of time were all right at pick up. Fairly quick pick up, quite straight forward. Super easy drop off.Cons:
Would have preferred to pick a car from a few choices. The car was fine, economical on fuel but a little low to the ground for a few passengers.10,0 Wonderful
Sep 2019
Pros:
The staff was very friendly and made the process quick.2 locations in Vancouver Intl Airport
Filters
Reviews
10,0 Wonderful
May 2022
8,0 Very Good
May 2021
Pros:
My experience was actually amazing. The on line experience and both in person experiences were excellent. I do not want to take away from that. The accidental ordering of two cars, and being able to cancel with no trouble was a very great experience as well.Cons:
My experience ordering an economy car and getting a V6, was a bit sad. I had a long way to travel and that was the impulse to get a eco car. The gas cost more that the rental of the car, due to the engine size. My recommendation would to ensure if a eco car was ordered do your best or at least tell the person so they may choose something more fuel efficient. All in all great experience. Thank you so much!10,0 Wonderful
Feb 2021
Pros:
Everything. Exceptional services , always2,0 Poor
Nov 2020
Cons:
I booked mini van online i was there at the location on time. I called, I went to the front desk, ask everyone around. No one was there to inform me anything or reply by email or cellphone. I was at trouble finding a van for my business. Very bad experience and I will pass on to my friend also my partner.4,0 Mediocre
Oct 2020
Pros:
RateCons:
More transparency in advertising and better support (vehicle was sub par)8,0 Very Good
Oct 2019
Pros:
Cars what I preferCons:
quick work in resectionOne location in Vancouver Intl Airport
Filters
Reviews
7,6 Good
Mar 2020
Pros:
Dodge Durango was clean and new. Ladies at pickup were nice.Cons:
We waited for at least 45 mins to an hour to get a shuttle to pick up our car. It's a bit of a sketchy operation but then the big operators can seem that way too just have a lacquer of a big corporation.3,2 Poor
Aug 2019
Pros:
The rest of the staff is stressed and overworked - it’s not their fault they work in some crappy place - but it affects the service. The building is some old restaurant - which, whatever, nice use of repurposing - but it’s not taken care of. The car was fine - it was dented when I got it.Cons:
Do not rent from this place. It took an hour to get my car (from arrival to standing in line to actually getting the car), and then it took 40 minutes to wait for the shuttle upon return. Also, the driver on the way to the place told me I had “nice hair” (we were alone in the van - SUPER creepy.)2,0 Poor
Apr 2019
Cons:
Rented a car on Sunday and was supposed to return on tues. Needed an extention and was told to book online. Booked online and returned on tues to return and pick up another rental. I was denied so I walked down the street and rented from Enterprise. The employee also lied to my face.3,2 Poor
Mar 2019
Pros:
I wouldn't know. The rental never happened.Cons:
If we could have actually gotten the rental we booked. Booked it for 8 PM and the facility closed at 8 PM. I'm just glad I called ahead of time or we would have been stranded without a vehicle.7,6 Good
Mar 2019
Pros:
Friendly staff2,0 Poor
Mar 2019
Cons:
This was a very shady car rental place. Wanted a 1000.00 deposit. Didn’t trust them, I would prefer to walk.One location in Vancouver Intl Airport
Filters
Reviews
6,0 Okay
Jul 2017
Pros:
It was the right size.Cons:
Wait time was very long picking up the car, they seemed under staffed. The electronic and USB connections were not working! Therefore our phones would not charge and our GPS systems would not work!! The GPS system in the car was stuck on demo mode and kept shutting off after about two minutes. Navigation was a nightmare! They also failed to tell us that the gas cap lid was a spring loaded push plate, so we wasted a lot of time looking for a release lever before we figured it out.9,2 Wonderful
Jul 2017
Pros:
Easy pick up. Great quality.Cons:
When we dropped the car off (during the night), the drop box for the key was very confusing to find and I was confused as to what paperwork I was to let with the keys.8,8 Very Good
Jul 2017
Pros:
Employee's were friendly and helpfulCons:
It was a little difficult to find the rental location. We did not see any signs for the car rental locations until after we were out in the parking lot.7,6 Good
Jun 2017
Pros:
The car was very nice - clean, newer and worked well. Drop off was easy.Cons:
1. When we picked up the car, the driver had to be the name of the person who made the reservation. I had intended for my husband to be the driver, but since I had used my own name for the reservation, I had to be the driver, which I was not comfortable with. We have never before had this experience and we have rented many cars in the past. We were told the only way to change the driver is to cancel the reservation and start all over again with a new reservation. As we had arrived at 9pm and it was getting late and we had had a tiring long day, we did not want to start all over. 2. Another thing we found annoying was that there were $103 of additional taxes and fees we had to pay upon pick-up that we were not advised of when we made the reservation. When I reserved the car on line, it was because Hertz seemed to have the lowest price. With the additional $103 that we ended up having to pay, it was probably the most expensive of all of the companies. And this was not for additional insurance or anything like that. It was taxes and fees slapped on. The attendant said it had been in the small print. Again, we have never before had this experience with a rental car. Usually, the price you see in the large print is the price you pay and no more. Because of this, we would not rent from Hertz again.6,4 Okay
Jun 2017
Pros:
I liked that they had the vehicle we needed available. The vehicle was clean. The pick up went well.Cons:
They said using my insurance was ok. Didn't explain that they would refuse it if something happened. We had a small chip in th corner from a rock that was thrown from a pick up in front of us. We filed a claim. When we returned the car she wouldn't talk to us about it just kept repeating no third parties no third parties handed me a bill for$250 and wouldn't explain anything. Refused. Horrible customer service and we will not be using hertz again.2,0 Poor
May 2017
Cons:
I had authorized $57 to be paid at time of pickup. After returning the car, Hertz charged $395 to my credit card for "detailing". Disputing.2 locations in Vancouver Intl Airport
Filters
Reviews
10,0 Wonderful
Jul 2018
Pros:
Car was very comfortable and car drove very nicely Plenty of space for golf clubs, luggage, etc.Cons:
Driving power of car. Handles very well.2,0 Poor
Feb 2018
Cons:
I rented the car under my name, because I was paying with a card under my name as well. My wife was suppoused to drived because my license was expires. They did not let us pick up the car because according to their policies the card holder is enforced to drive, and they did not even let us put her as an extra driver. They were not flexible at all and the set my a penalty of 60 USD2,0 Poor
Jul 2017
Cons:
The agent was very reluctant to alert me when recommendations they made were going to be extra cost. By the time she was done with her recommendations and I asked for a price it was double price on the site. Needless to say I did not complete rental. A felt very bait and switched!!4,8 Mediocre
Mar 2017
Pros:
They did upgrade my car but did not honor the price I reservedCons:
I was 5 hours late to my pickup time due to airline issues. When I got there they said because I was late they cancelled my car. They would not honor the price. I had to pay an extra 150 dollars to get a rental car from them. Would not use again10,0 Wonderful
Mar 2017
Pros:
Car well kept and no issues . Even had a backup camera which came in very handy .2,0 Poor
Mar 2017
Cons:
I booked a Large Special on your site. I even got a message saying I got a good deal for a Large vehicle. When I got to the site, they told me the reservation was only for a compact and I needed to pay $$$ more to get a Large. Classic bait and switch, deceptive marketing. I switched to another provider.One location in Vancouver Intl Airport
Filters
Reviews
10,0 Wonderful
Apr 2021
Pros:
Staff were friendly, the car was nice, and I was told they hold the car regardless of when you show up.Cons:
There wasn't an opportunity to mark down if the car had scratches or damage when you picked it up.4,0 Mediocre
Jan 2021
Cons:
Wish they would stop classifying “luxury” vehicles as a regular domestic POS8,8 Very Good
Oct 2019
Pros:
Friendly staffCons:
I wasn't counseled about the inability to pay for cashless tolling and now the company gets to charge me an additional fine. Seems to be true for multiple rental car companies though10,0 Wonderful
Sep 2019
Pros:
fast, convenient, super nice attendants for pick up and drop off!6,8 Okay
Sep 2019
Pros:
Quick and easy pick up and drop offCons:
Staff constantly interrupting and not listening at pick up. Trying to upwelling, cold and uninterested service Food and drinks underneath the front seats Not a sparkling clean car9,2 Wonderful
Aug 2019
Cons:
Check-in to pick up very slow2 locations in Vancouver Intl Airport
Filters
Reviews
9,2 Wonderful
May 2020
Pros:
Very easy and straightforward, fast service, great vehiclesCons:
Prices need to be reduced a bit8,8 Very Good
Aug 2019
Pros:
Staff friendly, solve our needs. The pick up and drop off was very easy.Cons:
O think the prices can lower a little more. There’s no need to charge so much, or you may have an insurance package less expensive. Otherwise it was really nice6,4 Okay
Aug 2019
Cons:
Got the run around. Had to pay additional cab fare because terminal location was closed for the day. Was told to return to main airport and subsequently tried to charge us 3x the original amount.8,8 Very Good
Aug 2019
Pros:
Staff on the phone helping make modification to rental and at pick up point were helpful, friendly and efficient.Cons:
I know it’s the busy season and this was a one way rental but very expensive for a few hour rental.7,6 Good
Jun 2019
Pros:
I regularly use national for all my business travel. They have great cars and great customer service when you BOOK THROUGH NATIONAL.Cons:
National had originally told me they didnt have any cars, however I was able to book one through kayak. After booking with kayak my company contract with them was somehow no longer valid even though I had to still pay and do everything through National.2,0 Poor
Aug 2018
Pros:
Turning the car in at Seattle was as should have been.Cons:
Overpriced!!! $630 for 2 days. We went to the National counter at Vancouver, and were told that they did not handle my rental. That I had to go to the South terminal. No instructions on how to get to the South terminal were given. We went around the airport lugging 5 suitcases and an infant for over 1 1/2 hours until a bus driver told us how to get to the remote terminal. I will avoid renting from National ever again.One location in Vancouver Intl Airport
Filters
Reviews
2,0 Poor
Dec 2021
Cons:
extremely dishonest staff, promised 300$ but ended up charging 658$5,2 Fair
Feb 2020
Pros:
Pick up/drop off were confusing and not explained at all. We had to call the company and were told to meet at a different location than publicized.6,0 Okay
Dec 2019
Pros:
Good priceCons:
Didn’t get the honda HRV we expected even I requested in advance to ensure that’s what I reserved for.6,0 Okay
Sep 2019
Pros:
Staff was friendly and helpful. Car was niceCons:
The shuttle service is lacking compared to other car rentals. Customers arriving from other countries may not be able to call them for a pickup. Some kind of texting option would work better. Also, there was no early shuttle available to return to the airport. They were helpful and arranged a cab.5,6 Fair
Jun 2019
Pros:
Good car, roomy and nice to drive.Cons:
When we arrived we discovered that I had reserved our vacation with one day missing. The “fix” for an 8 day rental, adding only one day, more than offered DOUBLED our expense. We will never use this company ever again.4,8 Mediocre
Apr 2019
Cons:
This is supposed to be an airport car rental but they close at 6:00 and you can’t pick up your car after that. Unbelievable. And don’t try to pick it up a second sadly either or they’ll try to charge you for an extra day.One location in Vancouver Intl Airport
Filters
Reviews
8,0 Very Good
Feb 2023
10,0 Wonderful
Nov 2022
10,0 Wonderful
Apr 2022
4,0 Mediocre
Jan 2022
8,0 Very Good
Jan 2022
10,0 Wonderful
Nov 2021
One location in Vancouver Intl Airport
Filters
Reviews
8,8 Very Good
Jul 2019
Pros:
Great car, drove well, man at the counter was really nice.Cons:
They didn't seem to know anything about the online booking system that I used, I ended up paying almost double because I wanted a GPS system which upgraded me to a nicer vehicle. However, I booked a Rav4 which is pretty comparable to a Chevy Esquire. I just feel like I overpaid for the upgrade.4,8 Mediocre
Apr 2017
Pros:
Car was clean, ran well (Toyota Camry).Cons:
I only had the car 5 days and was charged the weekly rate. I was given only 1 day of insurance back when I brought it back early. On your website it doesn't mention the $30/day for insurance on top of the rental charge. I was led to believe at booking everything was included. Too expensive.10,0 Wonderful
Apr 2017
Cons:
the car was smaller than i expected from an SUV, but it worked out fine. also, i asked for a ski rack at time of reservation and also called thrifty the day before we went to vancouver. both times i was told that my request was recorded, but not guaranteed. so i thought there was a decent chance that i would get a ski rack since i requested it so far in advance. when we arrived at the pick up location, i was told that they do not have ski racks in that location and never have them available for customers. that was kind of weird.8,0 Very Good
Feb 2017
Pros:
Friendly guy behind the counter in Vancouver Airport.2,0 Poor
Jan 2017
Cons:
I booked a rate on your site for a total car rental period with all fees for just under $40. When I returned my car to Thrifty the total was $199. 52 and I filled the car full of gas. They said that they added a $35 dollar per day insurance that I did not sign up for and they would not remove this charge. I am waiting for a phone call from you to discuss a refund. 949-910-00332,0 Poor
Dec 2016
Pros:
The guys tried to be helpful but...Cons:
The first Jeep Cherokee's 4WD service light was on, the second Jeep Patriot was old, ratty and stunk of cigarette smoke, and the last option with AWD was a Chevrolet thing. We left and went to Hertz and got a brand new clean Jeep Wrangler instead.One location in Vancouver Intl Airport
One location in Vancouver Intl Airport
Filters
Reviews
4,0 Mediocre
Jan 2020
Pros:
When we got to the rental office, they took our information and told us they were taking us to our car. They did not have a car for us, but instead referred our reservation to another company without telling us. We were then given a smaller vehicle for our group which we had TO PAY AGAIN FOR AND FOR MORE MONEY!! We were squeezed into the smaller SUV. This smelled like a bait and switch operation. As we were returning our car, I overheard another man having the same conversation I had a week earlier. NEVER RENT FROM THIS COMPANY UNDER ANY CIRCUMSTANCES!!!Cons:
NEVER RENT FROM THEM !!!!!8,0 Very Good
Aug 2022
2,0 Poor
Aug 2022
2,0 Poor
Aug 2022
2,0 Poor
Aug 2022
4,0 Mediocre
Jul 2022
3 locations in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
160-3411 No.3 Road
+1 604 355 5555
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Unit 426-5300 No. 3 Road
+1 604 242 2962
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Unit 426-5300 No. 3 Road
+1 604 242 2962
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Vancouver International Airport - 1234 Hornby Street Vancouver
+1 604 726 6502
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
3211 Grant McConachie Way
+1 604 242 2962
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
2651 Number 3 Road
+1 778 628 1231
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
3211 Grant McConachie Way
+1 604 370 1779
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Vancouver International Airport
+1 604 370 2277
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Vancouver International Airport
+54 9 11 5259 9877
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Vancouver International Airport
+1 604 370 2277
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
5551 no 3 road
+1 604 303 9970
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
2651 Number 3 Road
+1 604 649 1231
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
2651 Number 3 Road
+1 604 649 1231
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
3500 Cessna Drive
+1 888 749 8227
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Vancouver International Airport
+1 604 233 9299
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
UNIT 2 2651 No. 3 Road
+1 778 385 5551
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Filters
No reviews available
One location in Vancouver Intl Airport
Locations in Vancouver Intl Airport
Filters
No reviews available
Most popular agency | Hertz |
---|---|
Most popular car type | Mini |
Average price | R619/day |
Good deal | R592/day |