What is the best car hire company in Downtown?

Based on ratings and reviews from real users on KAYAK, the best car hire in Downtown is EUROPCAR (3,5, 87 reviews).

How can I find car hires near me in Downtown?

Take a look at our extensive car hire location map to find the best car hire deals near you.

What is the most popular hire car type in Downtown?

Passenger van is the most frequently booked hire car type in Downtown.

How much does a Passenger van car hire cost in Downtown?

A Passenger van car hire in Downtown costs R1 652 per day, on average.

How much does it cost to hire a car for a week in Downtown?

On average a hire car in Downtown costs R8 814 per week (R1 259 per day).

How much does it cost to hire a car long term for a month in Downtown?

On average a hire car in Downtown costs R37 772 per month (R1 259 per day).

Car hire in Downtown (Cancún)

Driver's age: 25-65

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Car Rental Deals

Nissan March

or similar Small

4-5

R273/day

View deal

Chevrolet Aveo Sedan

or similar Small

4-5

R214/day

View deal

Class Intermediate Car

or similar Medium

4-5

R210/day

View deal

Volkswagen Virtus

or similar Medium

4-5

R214/day

View deal

Peugeot Rifter

or similar Van

4-5

R542/day

View deal

Nissan X-Trail

or similar 4x4

4-5

R446/day

View deal

Renault Kwid

or similar Small

4-5

R253/day

View deal

Nissan Kicks

or similar 4x4

4-5

R364/day

View deal

Mitsubishi Outlander

or similar 4x4

4-5

R450/day

View deal

Volkswagen Taos

or similar 4x4

4-5

R450/day

View deal

Useful Info

Most popular agency	Most popular car type	Average price	Good deal
Europcar	Van	R1 259/day	R1 259/day

KAYAK’s insights & trends for Downtown car hire

Check out the latest trends and booking tips to hire a car in Downtown with confidence.

How far in advance should you book car hire in Downtown, Cancún?

To get the best price on car hire in Downtown, Cancún, you should book around 62 days before your trip. This could save you approximately 18% compared to booking last-minute.

Which company offers the cheapest car hire in Downtown, Cancún?

The cheapest car hire company in Downtown, Cancún is Europcar at R294/day on average, followed by Ace (R1 635/day) and FlexWays (R1 686/day).

Which car rental company in Downtown is best rated?

Based on ratings and reviews from real users on KAYAK, the best car rental companies in Downtown are MEXRENTACAR (3.7/10, 226 reviews), Europcar (3.5/10, 93 reviews), and Economy Rent a Car (2.9/10, 54 reviews).

MEXRENTACAR

Rated 3.7/10

Localiza

Rated 10.0/10

What is the most popular car hire type in Downtown, Cancún?

The most popular car hire type in Downtown, Cancún is Van (43%), followed by Small (29%) and Medium (29%).

How much does it cost to hire a car in Downtown, Cancún per month?

On average, a car hire in Downtown, Cancún costs R260 per day. December is the most expensive month, when prices are R415/day on average.

Which company has the most car hire locations in Downtown?

Avis has the most car hire locations in Downtown with 4 locations, followed by NextCar (1 location) and Payless (4 locations).

Find deals

Downtown car hire price comparison by vehicle type

Find the right car hire in Downtown by comparing prices across vehicle types.

Small

Medium

Large

4x4

Van

Pickup truck

Luxury

	Small cars	R110 - R287
	All Car Types	R600 - R1 134

How much does it cost to hire a small car in Downtown?

How much does it cost to hire a medium car in Downtown?

How much does it cost to hire a large car in Downtown?

How much does it cost to hire an SUV in Downtown?

How much does it cost to hire a van in Downtown?

How much does it cost to hire a pickup truck in Downtown?

How much does it cost to hire a luxury car in Downtown?

Small car hire in Downtown typically costs around R152 per day. The best time to book is May, when prices average R110 per day, which is about 28% less than the yearly average. Small cars are usually 81% cheaper than the average car hire in Downtown, making them ideal for budget-conscious travellers.

Medium car hire in Downtown typically costs around R954 per day. The best time to book is June, when prices average R202 per day, which is about 79% less than the yearly average. Medium cars are usually 19% more expensive than the average car hire in Downtown, offering a good balance of space and value.

Large car hire in Downtown typically costs around R1 348 per day. The best time to book is June, when prices average R177 per day, which is about 87% less than the yearly average. Large cars are typically 43% more expensive than the average car hire in Downtown but offer more comfort for longer trips.

SUV hire in Downtown typically costs around R851 per day. The best time to book is October, when prices average R491 per day, which is about 43% less than the yearly average. SUVs are typically 9% more expensive than the average car hire in Downtown but provide extra space and capability for groups or road trips.

Van hire in Downtown typically costs around R1 167 per day. The best time to book is September, when prices average R963 per day, which is about 18% less than the yearly average. Vans are typically 34% more expensive than the average car hire in Downtown but are the best choice for families or groups needing maximum passenger capacity.

Pickup truck hire in Downtown typically costs around R624 per day. The best time to book is September, when prices average R398 per day, which is about 37% less than the yearly average. Pickup trucks are 21% cheaper than the average car hire in Downtown, making them a practical choice for hauling gear or outdoor adventures.

Luxury car hire in Downtown typically costs around R1 755 per day. The best time to book is January, when prices average R1 192 per day, which is about 33% less than the yearly average. Luxury cars are typically 56% more expensive than the average car hire in Downtown but deliver premium comfort and style for special occasions.

25% of our users found rental cars in Downtown for R1 259 or less.
Book your rental car in Downtown at least 1 day before your trip in order to get a below-average price.
Small rental cars in Downtown are around 82% cheaper than other car types, on average.
September is typically the cheapest month to rent a car in Downtown, with prices around R199/day. December, in contrast, is often the most costly month, with an average of R415/day.

How much does it cost to hire a car in Downtown?
On average a car hire in Downtown costs R1 259 per day.
What is the best car hire company in Downtown?
Based on ratings and reviews from real users on KAYAK, the best car hire in Downtown is EUROPCAR (3,5, 87 reviews).
How can I find car hires near me in Downtown?
Take a look at our extensive car hire location map to find the best car hire deals near you.
What is the most popular hire car type in Downtown?
Passenger van is the most frequently booked hire car type in Downtown.
How much does a Passenger van car hire cost in Downtown?
A Passenger van car hire in Downtown costs R1 652 per day, on average.
How much does it cost to hire a car for a week in Downtown?
On average a hire car in Downtown costs R8 814 per week (R1 259 per day).
How much does it cost to hire a car long term for a month in Downtown?
On average a hire car in Downtown costs R37 772 per month (R1 259 per day).

MEXRENTACAR

3,7

Poor

Cleanliness

4.9

Comfort

4.7

Pick-up/Drop-off

3.7

Value for money

3.8

One location in Downtown

Locations in Downtown (Cancún)

Aeropuerto Intl. de Cancún

+52 334 170 8243

Opening times not available

View deals

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Reviews

4,0 Mediocre

Anonymous, Jul 2025

Full-size SUV

The car rental agency could be more upfront about their insurance requirements and their actual price. As is, it seems like a bait and switch kind of an offering where the fees seem low until you get to the counter and then are surprised that you have to pay $70 a day for insurance. And the insurance requirement is for third party damages, which is not covered through your credit cards; not even by American Express Platinum. In 2025, consumers expect transparency!!

8,0 Very Good

Anonymous, Feb 2025

Intermediate SUV

Pre paid car rental but cost of insurance was 3x the rental. Alexis was great and very polite helpful and great English as well worked thru conversations Drop off was easy.

2,0 Poor

Keisha, Jan 2025

Compact SUV

To start when we landed they were very hard to find, no clear directions on where they would be. After eventually finding their office the nightmare began. They wanted an extra $500 American of hidden costs for mandatory insurance or they wouldn't give me the car. The woman behind the desk was heartless and cold with zero desire to assist us. We ended up walking away from the original money spent and went with enterprise. After this experience I spent some time looking into MEX and found nothing but negative horrible reviews. I had faith in your company therefore I thought it would be fine, turns out from other people's experiences this is quite common. I had the worst experience I've ever had with this company and I think kayak should look into it more and refuse to work with this company. It is very bad business and I'll be sure to encourage friends to avoid them in the future. Thank you

2,0 Poor

Bill, Jan 2025

Economy

Car was horrible. Passenger window didn’t work, everything rattled, dirty upon receipt, sunroof broken. Despite having bought an American Express insurance policy for the trip, they forced us to buy an additional $970 worth of insurance. Total rip off, avoid at all cost!

2,0 Poor

Natalia, Jan 2025

Economy

Awful! Tried to upcharge us once we go there and really poor customer service!

8,0 Very Good

Anonymous, Jan 2025

Economy

Drop off was quick and easy. Pick up took way too long. More than 2 hours is excessive.

Alamo

6,4

Okay

Best rated

Cleanliness

7.0

Comfort

6.9

Pick-up/Drop-off

6.5

Value for money

5.7

3 locations in Downtown

Locations in Downtown (Cancún)

Av Tulum Sm 4 La Quinta Inn

+52 998 884 8427

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

View deals

Intl And Domestic Arrivals

+52 998 886 0100

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

View deals

Lot 4 Main Office.

+52 998 886 0101

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

View deals

Filters

Reviews

2,0 Poor

Ruth, Jun 2026

People carrier

Very bad, I renting a minivan because I have Fusion and knee surgery and minivan is low and easy to get into the car, but they give me a crossover sport car, U begging to give me a minivan and they said that was a minivan , they think I was stupid plus the price was higher and I pay premium insurance for the car please verify the vendors advertising because they not honor for what I requested and pay

8,0 Very Good

Anonymous, Jan 2026

Pick-up truck

Would have been to know the additional mandatory Mexican insurance of $60 a day in the price listing in kayak.

10,0 Wonderful

Anonymous, Jan 2025

Intermediate SUV

GREAt experience

8,0 Very Good

Cem, Apr 2024

Standard SUV

The pickup is not at the airport but a 4-5 min shuttle away. The pickup is straightforward, they have enough staff to minimize wait times. They did not have our reserved childseats which made the trip unsafe but we managed. They also try to upsell insurance and other add ons, we stood firm and got what we agreed/paid for minus the carseats. Overall I'd give this experience a 6/10.

4,0 Mediocre

Anonymous, Feb 2024

Standard SUV

I rent the same time every year with them in Mexico - for an extended amount of time approx 24-30 days, this year it was an additional $1,000 more!!! I had them pull up last years and sure enough it showed it was less. I truly like the convenience of the location and service but to get stuck with double what I typically pay is not worth it. We use to rent from Hertz and there was a lawsuit for inflation I wonder if that’s the case here?

2,0 Poor

Anonymous, Dec 2023

Intermediate SUV

Their insurance cost was outrageous. Never will I use Alamo again.

Avis

5,2

Fair

Cleanliness

6.9

Comfort

6.1

Pick-up/Drop-off

5.7

Value for money

5.6

4 locations in Downtown

Locations in Downtown (Cancún)

Aeropuerto Intl Cancun

+52 998 886 0221

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

View deals

Carretera Federal Libre 307

+52 998 283 3600

Monday	08:00 - 13:0015:00 - 18:00
Tuesday	08:00 - 13:0015:00 - 18:00
Wednesday	08:00 - 13:0015:00 - 18:00
Thursday	08:00 - 13:0015:00 - 18:00
Friday	15:00 - 18:0008:00 - 13:00
Saturday	15:00 - 18:0008:00 - 13:00
Sunday	15:00 - 18:0008:00 - 13:00

View deals

Lote 1-03, Manzana 12

+52 998 881 5333

Monday	08:00 - 13:0015:00 - 18:00
Tuesday	08:00 - 13:0015:00 - 18:00
Wednesday	15:00 - 18:0008:00 - 13:00
Thursday	15:00 - 18:0008:00 - 13:00
Friday	15:00 - 18:0008:00 - 13:00
Saturday	08:00 - 13:0015:00 - 18:00
Sunday	15:00 - 18:0008:00 - 13:00

View deals

Playa Mujeres Rth 7

+52 998 234 0300

Monday	08:00 - 13:0015:00 - 18:00
Tuesday	08:00 - 13:0015:00 - 18:00
Wednesday	15:00 - 18:0008:00 - 13:00
Thursday	15:00 - 18:0008:00 - 13:00
Friday	08:00 - 13:0015:00 - 18:00
Saturday	08:00 - 13:0015:00 - 18:00
Sunday	08:00 - 13:0015:00 - 18:00

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Filters

Reviews

2,0 Poor

Anonymous, Mar 2024

Passenger van

We waited more then an hour for the vehicle. Then when we finally recieved it was dirty and smelled really bad. Overall a terrible exprience

10,0 Wonderful

Anonymous, Feb 2024

Economy

Good

10,0 Wonderful

Anonymous, Jan 2024

Passenger van

Nice staffs and good service. I recommend.

2,0 Poor

Anonymous, Jan 2024

Passenger van

The car has a roof cargo carrier butt they'd lost the keys. These carriers use a lot of gas and made it difficult to park some places. And we barely had room for luggage in the car.

2,0 Poor

Anonymous, Dec 2023

Passenger van

Everything about our experience was awful.

2,0 Poor

Dorothy, Oct 2022

The fees charged by Avis for the vehicle were extremely high!! Avis in Mexico needs a better system for explaining the fees and why customers are charged an airport fee, rental phone fee ( which was never mentioned and not used by me), The fee for the small scratch on the vehicle was outrageous.

Hertz

4,4

Mediocre

Cleanliness

6.6

Comfort

6.3

Pick-up/Drop-off

5.2

Value for money

4.1

5 locations in Downtown

Locations in Downtown (Cancún)

Av Leyes De Reforma

+52 800 709 5000

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

View deals

Av.xcaret Lt2 Mz2 Smz 21

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

View deals

Avenue Yaxchilan#27

+52 800 709 5000

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

View deals

Carr Cancun-pto Morelos Km21

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

View deals

Intl Airport Of Cancun

+52 999 911 8040

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

6,0 Okay

Anonymous, Jun 2026

Premium

The rate on kayak is deceiving. For Mexico rentals kayak should strive to take into account their special convoluted insurance rules and huge deposit rules.

8,0 Very Good

Stephanie, Apr 2026

Intermediate SUV

When we arrived, the extra fees and insurance were way more than the offer we had booked. There was a significant 50% increase, and we had to purchase an additional insurance policy for the car, which cost about $200 more. If we had chosen not to buy the insurance, we would have had to leave a large deposit of approximately $4,000. So, it’s important to be prepared to pay the extra insurance for the car and to have a deposit hold. Although it took some time to reach an agreement, the vehicle was brand new and drove great.

2,0 Poor

Anonymous, Aug 2025

Economy

They charge to much 22192 .37 pesos No more kayak

2,0 Poor

Ed, Mar 2025

Compact

The insurance cost was astronomical. The nominal $250 for two weeks rental went to $2000 with insurance having a $3000 deductible. Also, the agent shuffled us off to another desk to "wait for the car". There, they did a hard sell on what was basically a vacation time share scam with IXCARET. Very unprofessional.

2,0 Poor

Anonymous, Mar 2025

Intermediate SUV

Terrible car. A real rattletrap. Felt like the real axle was going to fall off with every stop, turn or bump. Since it was a monthlong rental, I had to change cars by going to another provider. Also a complete rip-off on insurance. I understand the rules in Mexico and the wisdom of buying coverage. However, when I changed rental car companies after five days, the exact same coverage was significantly less money, and the SUV vehicle was in much better shape.

2,0 Poor

Anonymous, Jan 2025

Premium

Price I secured online through Kayak was not the true price. Once at Hertz in Cancun the price to rent the car was 6x more. Not happy at all. Will never rent through Kayak or Hertz again.

Budget

3,9

Poor

Cleanliness

4.6

Comfort

4.6

Pick-up/Drop-off

4.0

Value for money

4.3

3 locations in Downtown

Locations in Downtown (Cancún)

Av Yaxchilan #160 Colonia Cntr

+52 998 886 0252

Monday	07:00 - 20:00
Tuesday	07:00 - 20:00
Wednesday	07:00 - 20:00
Thursday	07:00 - 20:00
Friday	07:00 - 20:00
Saturday	07:00 - 20:00
Sunday	07:00 - 16:00

View deals

Calle Sierra Sobre Av Bonampak

+52 998 886 0252

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

View deals

Carratera Cancun Chetumal Km22

+52 998 478 0014

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

View deals

Filters

Reviews

2,0 Poor

Neil, Apr 2026

SUV

Almost quadrupled the stated price with mandatory insurance. They told me I could only refuse their insurance if I had a signed statement from my insurance company. I refused the rental.

2,0 Poor

Brian, Jan 2026

SUV

They didn’t have my reservation when I arrived. I ended up spending 6x’s as much on a rental at the airport. This was absolutely the worst experience with a car rental. I should have used a different site that Kayak.

2,0 Poor

Anonymous, Dec 2023

Economy

This company has a counter on the airport without any personnel. They only have a paper on the counter that said to call a number for a representative assistance, but when you call, no one answer. So this makes everything useless. This Cancun office is the worts I have ever seen from this company.

8,0 Very Good

Anonymous, Oct 2023

Standard SUV

The car was in regular condition but drives, the personal was helpful and respectful, the overall was good.

2,0 Poor

Lewis, Oct 2022

Just too much chaos. Hot…no indoor seating, long line and too long to pick up and drop off reservations. 20-30 min at counter for them to process card then drop off to release hold on credit cards etc…CRAZY

8,0 Very Good

Gene, Aug 2022

Beware of the insurance issues. Even if you choose the Collision Damage waiver because your credit card covers it, they will absolutely charge an outrageous deposit if you don't buy there's. That's the deal in Mexico. It's a rip-off which will cost you an extra $20 a day that you won't be able to avoid.

Europcar

3,5

Poor

Cleanliness

5.6

Comfort

4.9

Pick-up/Drop-off

4.1

Value for money

3.4

7 locations in Downtown

Locations in Downtown (Cancún)

Av Bonampak 7 Manzana 2

+52 998 109 7055

Opening times not available

View deals

Av. Bonampak 7, Manzana 02, Kukulcan Boulevard, Zona Hotelera

+52 998 109 7055

Opening times not available

View deals

Av. Lopez Portillo Mza 7 Lt 5, Local 8 SMZA 85

Opening times not available

View deals

Boulevard Vialidad Paseo Mujeres Sm 3 MZ 1 Lt 10

Opening times not available

View deals

Ctra. Cancún - Chetumal Km 22, Col. Aeropuerto Internacional.

Opening times not available

View deals

Milla De Oro Carretera Federal 307, Km 332 Carretera Playa Del Carmen, Plaza 101 Puerto Morelos Qroo

Opening times not available

View deals

Punta Sam Carretera Mza 002

+52 998 227 4179

Opening times not available

View deals

Filters

Reviews

8,0 Very Good

Jesus, Feb 2025

Standard

Insurance price is high

2,0 Poor

Anonymous, Nov 2024

Intermediate SUV

Eventually I ended up not getting the car because they were trying to get additional money for the insurance with some crazy amounts of deposit. They were asking to pay $24,000 deposit for the car or another option to pay additional $1,000 insurance.. it was to much and they saw we don’t buy it and started to negotiate and eventually we went to another car rental company. Is just ashamed that we pre booked everything and then to see how they are trying to rip you off, left a bitter taste but that is Mexic!

2,0 Poor

Anonymous, Oct 2024

Intermediate SUV

Terrible. Was overcharged at pickup. Poor customer service. The car received smelled like a smoker’s lungs. And calling Europe car whilst abroad for help was useless.

2,0 Poor

Patrick, Aug 2024

Standard

We didn't got the car! They refused to fulfill the contract!

2,0 Poor

Anonymous, Jul 2024

Intermediate

I have a very old car (more than 10 years), dirty, very used tires and be asked to pay for an insurance or make a 5kUSD deposit. Very disappointed for that. Never I’ll choose Europcar again

2,0 Poor

Anonymous, Mar 2023

Economy

The worst car rental experience of my life. I have rented cars in Mexico before, and this was by far the most miserable pickup experience. I'd rather travel on a donkey than rent from Europcar again. They are thieves trying to take advantage of tourists by upselling useless insurance products. They should all be in jail.

Fox

3,4

Poor

Cleanliness

4.2

Comfort

4.0

Pick-up/Drop-off

3.4

Value for money

3.4

2 locations in Downtown

Locations in Downtown (Cancún)

Cancun Airport CUN

0180 0225 4369

Opening times not available

Europcar Av Bonampak Y Cazon Sm 3 L 40 Number 95

+52 323 593 7486

Opening times not available

Filters

Reviews

2,0 Poor

Anonymous, Nov 2025

Economy

So poor I didn’t rent from Fox. I out foxed them.

10,0 Wonderful

Dojcin, Jan 2025

Compact

Everything was perfect.

2,0 Poor

Natalia, Jan 2025

Compact

Terrible! Prices are not transparent and their service was terrible

Economy Rent a Car

2,9

Poor

Cleanliness

3.9

Comfort

3.6

Pick-up/Drop-off

3.4

Value for money

2.9

2 locations in Downtown

Locations in Downtown (Cancún)

Av. Tulum SM 05 Mza 01 lte 13 local 02

Opening times not available

Calle acceso a las bodegas Sm 301 mz 30 lote 30

Opening times not available

Filters

Reviews

2,0 Poor

Joe, Dec 2024

Intermediate

This will book a reservation with a company called America Rental Car.

Localiza

10,0

Wonderful

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Downtown

Locations in Downtown (Cancún)

Carretera Cancún-chetumal Km 22, Sn

+52 800 077 0800

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Filters

No reviews available

National

6,2

Okay

Cleanliness

7.1

Comfort

7.1

Pick-up/Drop-off

6.2

Value for money

6.0

3 locations in Downtown

Locations in Downtown (Cancún)

Av Acanceh Local No 2

+52 998 885 3526

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

Boulevard Kukulkan Km 14

+52 998 176 8117

Monday	08:00 - 20:00
Tuesday	08:00 - 20:00
Wednesday	08:00 - 20:00
Thursday	08:00 - 20:00
Friday	08:00 - 20:00
Saturday	08:00 - 20:00
Sunday	08:00 - 20:00

International Airport

+52 998 881 8767

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

Filters

Reviews

6,0 Okay

Anonymous, Jan 2025

People carrier

No one at the counter in airport T3, and waited about one hour to get a shuttle to their office. That was a bad start.

Advantage

6,0

Okay

Cleanliness

5.3

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

4.6

One location in Downtown

Locations in Downtown (Cancún)

Cancun Int`l Airport - Europcar Carretera Cancun Chetumal KM 22

+52 669 913 3368

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Filters

Reviews

2,0 Poor

mohamed, Jan 2024

Luxury

Ripped off was nad experience people tal an advantage they cancel my booking for no reason just to sell for you different policy with four times the prices and they do it as normal for many customers

Enterprise Rent-A-Car

5,7

Fair

Cleanliness

6.6

Comfort

6.0

Pick-up/Drop-off

6.1

Value for money

5.2

2 locations in Downtown

Locations in Downtown (Cancún)

Av Acanceh Local No 2

+52 998 885 3526

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

International Airport

+52 998 881 8767

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

Filters

Reviews

2,0 Poor

Anonymous, Jan 2026

Intermediate

Enterprise just canceled my reservation the day before and then Kayak was impossible to reach. Never wil I book with both of these companies again.

10,0 Wonderful

Victoria, Oct 2024

Full-size

The team was so very helpful and did their best to provide the best car for our family. We highly recommend this staff and company.

America Car Rental

3,8

Poor

Cleanliness

5.2

Comfort

4.3

Pick-up/Drop-off

4.0

Value for money

4.1

3 locations in Downtown

Locations in Downtown (Cancún)

Av. Tulum SM 05 Mza 01 Lte 13 Local 02

+52 998 886 2025

Opening times not available

Calle Acceso a las bodegas SM 301 Mza 30 Lte 30 Bodega F-1

+52 998 253 6100

Opening times not available

Carretera 180 entre Cancun- Tulum, Km 307

Opening times not available

Filters

Reviews

8,0 Very Good

Eric, Jun 2025

Passenger van

The car has not been maintained properly. The biggest issue is that the horn did not work, but we also had the check engine light come on half way through the trip. We called the rental company and they told us to switch to premium fuel even though regular fuel is recommended for the vehicle. Premium fuel did not make a difference.

2,0 Poor

Alejandro, Jan 2025

Economy

Awful when I arrive they cancel the reserve

2,0 Poor

Anonymous, Jan 2025

Compact

They force you to pay more not the vehicle I reserved , the put in a bigger one and charged more for it by force they and after I took pictures I was moved to another vehicle also not the same category requested then they charged me more at check out again an then a drop of they play and delayed the return took hold you hostage where you either pay. Or loose your flight

2,0 Poor

Anonymous, Jan 2025

Passenger van

I had an extremely disappointing experience with America Car Rental and would not recommend their services to anyone. When we arrived to pick up our car, the vehicle we had reserved—an automatic—was not available. The only option they had was a manual car, which was not what we booked or needed. On top of that, they refused to accept our Canadian insurance, even though it provides coverage internationally. This left us with no choice but to leave a staggering $5,000 USD deposit, which was highly stressful and unnecessary. The worst part of the experience was when we returned the car. Despite bringing it back in perfect condition, we were charged an outrageous $220 for "excess cleaning" because there was some sand inside from our beach trip. This level of charge for something as minor as a little sand is absurd and feels like a blatant money grab. Overall, this was the worst car rental experience I’ve ever had. I will not be using America Car Rental again and strongly advise others to avoid this company. Save yourself the hassle, stress, and unnecessary charges.

2,0 Poor

Anonymous, Dec 2024

Compact

They never had a car for us!!!!! We were told to wait from 11(our pick up time) and they were supposedly looking for cars…finally after almost two hours we were told it’s better to go rent from another agency or wait till 3 or later and maybe they will have a car for us.. there maybe about 20 more people waiting and coming from the airport with no cars at all. ITS A SCAM!!!!! We ended up going back to the airport , which was a 15 minute ride since they were off location and not directly at the airport and renting from another company The people who work there were chatting and laughing and the clients were getting angry and mad. Worth experience ever !!!!!!!!!!!

8,0 Very Good

Anonymous, Dec 2024

Compact

Not the newest cars but it was okay

Mas By Mex

3,8

Poor

Cleanliness

5.8

Comfort

5.4

Pick-up/Drop-off

4.3

Value for money

4.7

One location in Downtown

Locations in Downtown (Cancún)

Carretera Cancun Chetumal Km 22. .

+52 33 4170 8243

Opening times not available

Filters

Reviews

2,0 Poor

Xinia, Mar 2022

I made 2 reservations, and in one of them I DIDNT GET THE CAR. Their argument: my Id and drivers license are from a different country than my credit card. SUCKS BIG TIME. I was literally left on the street. Stop dealing with them.

6,0 Okay

Saied, Mar 2022

The counter at Cancun Airport told us that the pickup shuttle will be there in 6 to 7 minutes. It did not arrive till 45 minutes after! The car was not ready and we had to wait 15 minutes for it.

2,0 Poor

David, Mar 2022

We arrived in the terminal at the MEX desk at 13:00 but were told to return to the desk once our luggage had been collected. When we returned we then had to wait for another group to decide whether they wanted to use MEX. We then had to wait for the shuttle to arrive and go via the International terminal before finally getting to the Car Hire station. Waited 15mins before being seen to then be told that the car had been released because we had not presented ourselves at the station, not at the desk in the arrivals/baggage hall, at 1pm. Terminal staff should have alerted us to the fact as they were shown the booking details at the desk. According to the agent the car was released at 3pm. We had arrived at the car rental kiosk by 3pm. We were given the options of a) paying an extra $342 for a larger vehicle which was at the car hire station; b) wait a MINIMUM of 90 minutes until a car of the grade we had booked turned up; c) go to another company. The justification given was that all conditions were stated in the booking email. Conditions WERE stated but didn’t fully relate to the experience at the airport. Having chosen to take the larger vehicle, all paperwork was completed by 15:29 but the vehicle was not actually presented until 1550. The condition of the car was reasonable, one of the wind mirror covers was missing, but overall we would be extremely reluctant to use MEX by CAS ever again.

8,0 Very Good

Robert, Jan 2022

We went for the cheap and cheerful option and this was spot on. No frills but the pick up and drop off was extremely quick and easy.

NU Car

3,7

Poor

Cleanliness

4.9

Comfort

4.6

Pick-up/Drop-off

3.8

Value for money

3.6

2 locations in Downtown

Locations in Downtown (Cancún)

Parque Logistico SMZA 301. LT 8. MZA 8 BODEGA 33-A

+52 998 886 3145

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

Tulum Ave SM 05 Mza 01 Lte 13 Location 2

Monday	07:30 - 19:00
Tuesday	07:30 - 19:00
Wednesday	07:30 - 19:00
Thursday	07:30 - 19:00
Friday	07:30 - 19:00
Saturday	07:30 - 19:00
Sunday	07:30 - 19:00

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Reviews

2,0 Poor

Anonymous, Jun 2024

Passenger van

Nothing to like. Over an hour to get shuttle to car rental place. Upon arrival they said it would be another $400 for mandatory insurance even though my credit card provides insurance. We had eight kids under 7 so we were stuck paying. When we got van it was dented everywhere , filthy , and had less than a quarter tank of fuel. Not to mention no horn, parking brake would get stuck and air conditioner would not go to highest level. Oh ya, also no fluid in windshield wiper tank and wipers old along with all tires low on air. I will never use Kayak or NU car rental again

Ace

3,3

Poor

Cleanliness

4.2

Comfort

4.0

Pick-up/Drop-off

3.7

Value for money

3.2

2 locations in Downtown

Locations in Downtown (Cancún)

Carretera Cancun Chetumal Km22

+52 33 4624 2114

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

SM 305, MZ 01, Lote 3-02

+52 998 810 3160

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Filters

No reviews available

Infinity Car Rental

2,9

Poor

Cleanliness

4.3

Comfort

3.3

Pick-up/Drop-off

3.2

Value for money

2.7

One location in Downtown

Locations in Downtown (Cancún)

Parque Logistico, SM 301 MZ 8 LT 8 Bodega 33-A

+52 998 886 3145

Opening times not available

Filters

Reviews

2,0 Poor

Rob, Jan 2025

Intermediate SUV

Do not rent from Infiniti car rental. Literally the worst rental experience I've ever had anywhere in the world. It's not located in the airport as listed on the site. You have to download WhatsApp, message them, and then they come and find you. Then you wait for their shuttle and then they take you to their sketchy place down an industrial road on the outskirts of the airport 15 minutes away. Once there they do the bait and switch tactic which is 100 bucks for the rental but it was 400 for insurance and that was after me chiseling them down from 500. By this point you have no choice but to rent from them because you're in the middle of nowhere. As if thatwasn't bad enough, the rental car itself was the biggest Chinese POS. The brakes pulsated heavily, there were scratches and rust dimples on the car even though it had 30,000 km on it. They gave it to me with one bar showing on the gas meter, and said it had to be returned the same way. They basically want you to overfill it because they're cheap. Besides that the car transmission was like a wind up car, the headlights weren't adjusted so they pointed straight down and I had to use my highbeams the whole time, junk. Junk. Junk. I hope everyone reads this review and runs as far as they can from this rental car company.

2,0 Poor

Anonymous, Sept 2024

Intermediate SUV

Never and never again. After a trip of 20 hours with 3 kids you want to get to your hotel. The pick up took long and when we came there we needed to pay 5 times more then what we booked for and if we didn’t pay we did not get the car. They you are with 3 kids who are tried and want to sleep. Then you get a car what you did not order. Ordered a jeep renegade or similar what do we get a toyota avanza family car what everyday popped up that it needed service. They did not had something else. So no never and never again.

2,0 Poor

Anonymous, Jun 2024

Passenger van

I had to pay additional $80! for insurance (rental price was 125$!), ridiculous!! They wanted me to give a van (12pax) 10+years old, even left front light and indicator didn’t work. Than they gave me a new van (7pax) - the pickup took me more than 4h and the owner only offer to reimburse the fare difference of $20, nothing else and even the $20 they want a Mexican account to transfer in pesos (360mx), they never did until today. First & last time I booked through KAYAK.

4,0 Mediocre

Jose, Mar 2024

Intermediate SUV

There was too much added prices to finale price

2,0 Poor

Anonymous, Mar 2024

Intermediate SUV

They took the money and they never show up to pick us up from aireport. We wated for 2h and then I managed to call the company, the manager was very unfreindly and said he'll send someone in 20 min. But no-one showed up. I do not recommand this car rental company. It's a scam.

2,0 Poor

Anonymous, Feb 2024

Intermediate SUV

The pick up experience was atrocious. From beginning to end it lasted over two hours. The vehicle I had rented was not available for me or any of the other guests that were there. Instead, they were offering little cars instead of the SUV promised. (in fact I did not see this particular model of car anywhere in Cancun so I doubt they have it in the first place). I was met with the most horrible customer service from the rental car agent, Angel. He was arrogant and condescending. Raising his voice at me, and being just simply mean for no reason. I’ll never forget his rudeness and his desire to make my experience as bad as possible. The only positive note is that after completely insisting on a taller car due to driving around my elderly parents, he gave in and gave me a small SUV that they had. This car was mechanically damaged but in the end, it did what I needed it to do. Infinity, never again .

NextCar

2,7

Poor

Cleanliness

2.7

Comfort

2.8

Pick-up/Drop-off

3.3

Value for money

2.7

One location in Downtown

Locations in Downtown (Cancún)

Cancun-aeropuerto Sm 301, Lote 8

+52 998 234 6130

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

Filters

Reviews

2,0 Poor

Anonymous, Jan 2026

Full-size

It was a scam Other than it being a far drive from the airport, then they required an additional US$2000 for “insurance”.

2,0 Poor

Jodi, Jan 2026

Full-size

You should have disclosed the cost for insurance. They wanted to charge $904 US for 9 days of coverage. I did not take the car therefore I was charged a fee for nothing. As far as I’m concerned, they stole money from me!

8,0 Very Good

Fernando, Dec 2025

Economy

Andres was excellent agent in the office.

2,0 Poor

Anonymous, Jan 2024

Compact

CUIDADO! No alquilen aqui Nunca contestan el teléfono evaden las llamadas y cuando, insistí tanto después de 3 horas y me contestan de mala manera diciéndome que ya no hay manera de rentar el carro por el cual ya había pagado y no me dan solución ni rembolso ya que el tiempo de pick up ya había pasado. Inservible esta compañia

2,0 Poor

Anonymous, Jan 2024

Economy

This is such a scam. I paid for the (small rental fee) but they never even had or gave me a car. Claimed they were out and a prepaid reservation didn’t matter. This was after it took forever to get me from the airport (“shuttle”) was a very nice guy driving a regular car who picked me up outside the rental car area. Had to rent from someone else. They also wanted to charge >100 USD a day for the mandatory liability that’s usually 15-20. Stay far away.

2,0 Poor

Anonymous, Jan 2024

Full-size

This was a scam. NextCar in Cancun was a non-existent business. Just got home and I need to go through my credit card bill to make sure I wasn't charged anything. I had to pay top dollar during high-season for a replacement car. It was very disappointing that Kayak wasn't able to protect me from this scam. The only reason I found NextCar was because I was directed there through Kayak

Dollar

2,6

Poor

Cleanliness

4.2

Comfort

3.9

Pick-up/Drop-off

3.7

Value for money

3.3

6 locations in Downtown

Locations in Downtown (Cancún)

Av. Leyes De Reforma Mza 1 L1

Opening times not available

Av.xcaret Lt2 Mz2 Smz 21

+52 800 365 1111

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

Avenue Yaxchilan#27

+52 800 365 1111

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00
Saturday	09:00 - 18:00
Sunday	09:00 - 18:00

Blvd.kukulcan Km 8.5 Zona

+52 800 365 1111

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

Blvd.kukulkan, Local K06,km13

+52 800 365 1111

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

Carretera Cancun-Chetumal Km 22

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Filters

Reviews

4,0 Mediocre

Anonymous, Aug 2026

Premium

Insurance Price not well explain went I reserve on line. The price on line was 234 cnd $ and after negociation at Cancún office I pay 1 100 us $. If I want to use thé Insurance with my credit card Dollar want a deposit of 25 000 US $ on my card.

2,0 Poor

Hamid, Jan 2026

Full-size SUV

I haven’t good experience for rent car with hertz and dollar I reserved one suv car for 394 dollar Canada but they charge me 1650 Canadian dollars They told me must be insurance that price was 1250 dollars but I have credit card for coverage insurance but they said must be purchased insurance I arrived in Cancun Mexico 25 December 2025 and that day was very busy and haven’t any choose That was froud

Firefly

2,5

Poor

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

2.3

Value for money

2.5

5 locations in Downtown

Locations in Downtown (Cancún)

27 Av Yaxchilan

Opening times not available

Av. Leyes De Reforma Mza 1 L1 Supermanzana 7

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

Carre. Cancun-chetumal, Km 22

0180 0709 5000

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

Las Americas Shopping Center

Opening times not available

Walmart Av Xcaret

Opening times not available

Filters

Reviews

2,0 Poor

Barbara, Dec 2025

Intermediate

They canceled my reservaron. Said they had no cars, yet I had a reservaron

2,0 Poor

AZADEH, Nov 2021

It is a bait and switch. When we got to the rental kiosk, they wanted to charge us %50 more than the price for which we reserved the car. The car itself was not in great shape.

keddy by Europcar

2,5

Poor

Cleanliness

3.3

Comfort

3.1

Pick-up/Drop-off

2.5

Value for money

2.5

8 locations in Downtown

Locations in Downtown (Cancún)

Av Bonamak Y Cazon Sm3 L40 95

+52 998 892 8952

Opening times not available

Av. Bonampak Y Cazon, Sm 3 L 40 #95

Opening times not available

Av. López Portillo, Mza. 7 Lt. 5

Opening times not available

Av.Tankah Esq.Av Coba Sm35 Mza1- Lote 3 Col.Centro

Opening times not available

Boulevard Vialidad Paseo Mujeres

+52 998 227 4179

Monday	07:00 - 15:00
Tuesday	07:00 - 15:00
Wednesday	07:00 - 15:00
Thursday	07:00 - 15:00
Friday	07:00 - 15:00
Saturday	07:00 - 15:00
Sunday	07:00 - 15:00

Carretera Cancun - Chetumal Km 22- Col.Aeropuerto Internacional

Opening times not available

Carretera Cancun - Tulum Km 45- Riviera Maya,Solidaridad

Opening times not available

Punta Sam, Carrertera

Opening times not available

Filters

Reviews

2,0 Poor

Anonymous, Nov 2021

This company are thieves, straight up. The rental fee was incredibly low, but they screw you on insurance, and if you haven't been diligent in taking pictures/videos they try to screw you on the return too. I get free rental insurance through my credit card. To use this though and waive Keddy's insurance I had to put down a deposit of 9000USD. When I said yes to this, they said I also needed a signed letter from my bank in Canada confirming they would cover the full value of the car. When I couldn't produce this (as we were in Mexico at the time) they said I had to pay for their insurance. When we brought the car back, they tried to charge us for fuel and for damage. The only reason they couldn't is because we had pictures of the fuel gauge and videos of the damage from when we picked it up. Also, to print a piece of paper, as in if you want a paper copy of your contract, its 11USD

2,0 Poor

Anonymous, Nov 2021

Waited for over an hour to be Ickes up at Eurocar, never told Fox was the name not Kety. Get to actual rental site an there were 34 people waiting for cars with one person working. I gave up after waiting another 3 hours and walked back to Eurocar where I actually rented a vehicle. Absolutely the worst experience of my entire life and people should avoid like the plague. 2 parties were refused rental due to refusing additional insurance

2,0 Poor

Anonymous, Nov 2021

It was a terrible experience they ripped us off for extra insurance and tried to charge us 100 dollars for water that dropped from a water bottle off the seat! It’s a total scam do not rent a car here it’s not worth it!

Adocar Rental

2,4

Poor

Cleanliness

3.2

Comfort

4.0

Pick-up/Drop-off

2.8

Value for money

2.0

5 locations in Downtown

Locations in Downtown (Cancún)

Av. Uxmal Sm 23 Mz 1, Entre Calle Laurel, Centro, Cancún, Q.R.

+52 998 253 6113

Monday	08:00 - 22:00
Tuesday	08:00 - 22:00
Wednesday	08:00 - 22:00
Thursday	08:00 - 22:00
Friday	08:00 - 22:00
Saturday	08:00 - 22:00
Sunday	08:00 - 22:00

Avenida Uxmal Interior Hotel Plaza Caribe, Entre Avenida Tulum lote 19

+52 998 849 4233

Opening times not available

Avenida Uxmal sm 23 L19 y 24, Hotel Plaza Caribe, Cancun

+52 998 886 2465

Opening times not available

Cancun Airport

Opening times not available

Cancun Downtown Ave. Uxmal sm 23 mz 21 Antes de calle laure

+52 998 849 4233

Opening times not available

Filters

Reviews

2,0 Poor

Anonymous, Apr 2022

Scam, they tried to charge me an extra $250 for insurance, when my contract already proved that I paid for insurance. The car was ultimately booked through rental cars.com and they claim “no hidden fees” but that wasn’t the case. I’ll be reversing the charge and complaining to the company. I had to get a car elsewhere because they refused to rent the care to me without the additional $250 extortion charge. Ultimately I walked to another rental car company and was able to get a car on the spot without a reservation for $100 less than they wanted to charge me. Watch out in Mexico and only rent from the big companies to avoid scams.

2,0 Poor

Anonymous, Apr 2022

Car was ok, cheap. Insurance of the car was relatively cheap and I had to pay it as I crushed the car. We’re even.

2,0 Poor

Anonymous, Jan 2022

They were nowhere to be found at the airport and when I tried to call the contact number given to me, the call never went through. I gave up out of frustration and used Hertz instead.

GREEN MOTION

2,1

Poor

Cleanliness

3.1

Comfort

2.7

Pick-up/Drop-off

1.9

Value for money

2.1

3 locations in Downtown

Locations in Downtown (Cancún)

Av. Tulum y Claveles No. 1 MZ.5

+52 998 449 9841

Opening times not available

Cancun airport

+52 (998) 889 98 41

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

Hotel Four Points Sheraton

Opening times not available

Filters

Reviews

2,0 Poor

Richard, Apr 2024

Compact SUV

I couldn’t find the location and no shuttle to the location of the car. The website description makes it seem as though it’s the airport area. It is not. Tried to call the facility but no answer. Ended up getting a rental from hertz which provides transportation to car rental area. DONT PURCHASE FROM THIS VENDER.

2,0 Poor

Anonymous, Jan 2024

Full-size

Nothing about it

2,0 Poor

Dan, Dec 2023

Full-size

Very poor experience. No one was at the airport to meet us. Tried for hours and finally got Green Motion on the phone. We rented two cars and they did not have any. They told us to take a taxi 2 hours away to Tulum and get cars there. Sounded like another scam in Mexico. We cancelled and paid for rentals at Hertz. We are trying to get our money back and having trouble. I would Never recommend Green Motion and I’ll likely never go to Mexico again.

2,0 Poor

CHATORCHAND, Nov 2023

Intermediate SUV

Company refuses to give us a car at the airport, they didn't have car at all but they accepted booking and left out entire family stranded at the airport

Payless

2,0

Poor

Cleanliness

3.0

Comfort

2.0

Pick-up/Drop-off

2.6

Value for money

2.0

4 locations in Downtown

Locations in Downtown (Cancún)

Av Yaxchilan #160 Colonia Cntr

Monday	07:00 - 20:00
Tuesday	07:00 - 20:00
Wednesday	07:00 - 20:00
Thursday	07:00 - 20:00
Friday	07:00 - 20:00
Saturday	07:00 - 20:00
Sunday	07:00 - 16:00

Av. Sayil Mza 1 Lt 1-7 4a

+52 998 848 0000

Monday	07:00 - 20:00
Tuesday	07:00 - 20:00
Wednesday	07:00 - 20:00
Thursday	07:00 - 20:00
Friday	07:00 - 20:00
Saturday	07:00 - 20:00
Sunday	07:00 - 20:00

Calle Sierra Sobre Av Bonampak

+52 984 879 4137

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

Carratera Cancun Chetumal Km22

+52 998 886 0252

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Filters

Reviews

2,0 Poor

Anonymous, Jan 2026

Compact SUV

The worst

2,0 Poor

Natalia, Jan 2025

Economy

Terrible - they didn’t have any cars when we arrived

2,0 Poor

Giorgio, Jan 2025

Intermediate

It is a scam!! They downgraded the car: gave me a Virtus instead of a Jetta They overcharged me for insurance.

2,0 Poor

Paul and Gill, Jan 2024

Economy

It was a shitshow. We arrived at the FBO in Cancun and were told we needed to take a taxi to Payless ($40us). We arrived at a rundown looking place with Payless on the awning and it was closed. Told by the cab driver they’d closed because they had rented all their cars out😳. Anyway, after a series of encounters we were persuaded to take a “taxi” to Tulum ($150us) where could rent “much cheaper “. In the end, having read reviews of Payless and the dubious practices of both car rental companies and police in Mexico we elected not to rent a car. In retrospect assuming that the place we were taken was an old Payless, if so they should remove their signage completely!

2,0 Poor

Anonymous, Jan 2024

Economy

Was refused reservation on arriving to collect the car. Had to rent a car from another car rental at double the rate. Worst service and experience. Unreliable!

Priceless

2,0

Poor

Cleanliness

2.8

Comfort

3.6

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Downtown

Locations in Downtown (Cancún)

Manzana 01 lt 3-02, Supermanzana 313, Lagos del Sol, Cancun-Aeropuerto

+52 998 457 8973

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

Filters

Reviews

2,0 Poor

Anonymous, Dec 2025

People carrier

did not have the mini van I reserved both counter agents did not care and left me with no other options. had to get an uber back to my hotel horrible experience.

2,0 Poor

Anonymous, Mar 2024

Economy

it's simply an agency of thieves

FlexWays

2,0

Poor

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

2.0

Value for money

2.0

4 locations in Downtown

Locations in Downtown (Cancún)

Av Coba 73, 25

+54 9 11 5259 9877

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

BLVD. LUIS DONALDO COLOSIO MZ. 4 L. 5 LOCAL 461 Zona, Calle Aeropuerto

+54 11 6009 3539

Monday	06:00 - 22:00
Tuesday	06:00 - 22:00
Wednesday	06:00 - 22:00
Thursday	06:00 - 22:00
Friday	06:00 - 22:00
Saturday	06:00 - 22:00
Sunday	06:00 - 22:00

Cancun-Chetumal Km 22

+54 11 6009 3539

Monday	06:00 - 22:00
Tuesday	06:00 - 22:00
Wednesday	06:00 - 22:00
Thursday	06:00 - 22:00
Friday	06:00 - 22:00
Saturday	06:00 - 22:00
Sunday	06:00 - 22:00

Parque Logistico Apq, Up 35, Cancun Carretera Cancun - Tulum Km 17, Cancun, Q.r.

+52 55 4000 3802

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

Filters

No reviews available

Deal Mobility Rent a Car

No score available yet

4 locations in Downtown

Locations in Downtown (Cancún)

Aeropuerto Internacional de Cancún, Calle Lanzaderas, a espaldas de la Torre de Control

+52 998 205 4077

Opening times not available

Av Coba 75 , M16 L13, Local C, SM 25

+52 998 892 8952

Opening times not available

Av. Bonampak, Blvd. Kukulcan 7-Manzana 02, Kukulcan Boulevard, Zona Hotelera

+52 998 219 4016

Opening times not available

Av. Lopez Portillo Mza 7 Lt 5, Local 8 SMZA 85

+52 998 880 4848

Opening times not available

Filters

No reviews available

Blueway

No score available yet

2 locations in Downtown

Locations in Downtown (Cancún)

Av. Tulum 231, Sm 20, Mz 9, Lote 43

529988846955

Opening times not available

Carretera Cancun-Aeropuerto, Sm 301, Mz 11, L 11 01

529988862950

Opening times not available

Filters

No reviews available

City Car Rental

No score available yet

2 locations in Downtown

Locations in Downtown (Cancún)

Av Uxmal

+52 998 980 0766

Opening times not available

Blv Luis Donaldo Colosio

+52 998 980 0766

Opening times not available

Filters

No reviews available

Final Rentals

No score available yet

2 locations in Downtown

Locations in Downtown (Cancún)

Av. Coba Sur 38, Tulum Centro, Centro, Tulum, Q.R. Contact: +52 9982536112

+52 998 253 6112

Opening times not available

Av. Tulum Mza. 01 Lte. 13 Local 02, Supermanzana 5, Cancún, Q.R.

+52 998 253 6112

Monday	08:30 - 17:00
Tuesday	08:30 - 17:00
Wednesday	08:30 - 17:00
Thursday	08:30 - 17:00
Friday	08:30 - 17:00
Saturday	08:30 - 17:00
Sunday	08:30 - 17:00

Filters

No reviews available

ACO Rent A Car

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Sm201 Centro Logistico APQ

+52 998 849 4233

Opening times not available

Filters

No reviews available

Arrent Car Rental

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Carretera Cancun Chetumal

+52 998 886 3077

Opening times not available

Filters

No reviews available

CarWiz

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Cancun International Airport

+52 998 205 7733

Monday	07:00 - 19:00
Tuesday	07:00 - 19:00
Wednesday	07:00 - 19:00
Thursday	07:00 - 19:00
Friday	07:00 - 19:00
Saturday	07:00 - 19:00
Sunday	07:00 - 19:00

Filters

No reviews available

E-Z Rent-A-Car

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Cancun International Airport

+52 998 892 7017

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Filters

No reviews available

easyCar

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Cancun Airport CUN

+52 998 112 1305

Opening times not available

Filters

No reviews available

Fair Way Rent A Car

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Carretera Cancún Chetumal mza 3 batch 3, local 205, centralia complex, 77569., Cancún, Quintana Roo, Mexico.

+52 998 366 1295

Opening times not available

Filters

No reviews available

Goldcar Rental SP

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Aeropuerto de Cancún

+52 333 122 4758

Opening times not available

Filters

No reviews available

Pop Car Rental

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Boulevard Luis Donaldo Colosio, Cancún, Q.R., Mexico

+52 998 887 3176

Opening times not available

Filters

No reviews available

799 travellers who hired a car in Downtown gave the car agency they used an average rating of 3,8

Car hire in Downtown (Cancún)

Cheap car hire in Downtown (Cancún)

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