Krystal Cancun

4 stars
Paseo Kukulcan Km 9 Lotes 9 y 9 A, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
7,5
Good
based on 5214 reviews
5 214 reviews
sáb. 15/11
-
dom. 16/11
1 room, 2 guests
Deals from
R1 733
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R1 733
King room
R1 994
Double room
R2 011
80 more Krystal Cancun deals
80 more Krystal Cancun deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Cancún, a few steps from Playa Forum, Krystal Cancun provides accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Among the facilities of this property are a restaurant, a kids' club and room service, along with free WiFi. The accommodation features entertainment staff and a 24-hour front desk. At the resort each room comes with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Guest rooms include a wardrobe. A buffet breakfast is available at Krystal Cancun. The accommodation offers a children's playground. La Isla Shopping Mall is 4.2 km from Krystal Cancun, while Cancun Government Palace is 10 km away. Cancún International Airport is 22 km from the property.

Latest deals for Krystal Cancun

sáb. 15/11
dom. 16/11
King room
No inclusions
bed type unknown
R1 994
nightly with VAT
No inclusions
bed type unknown
R2 449
nightly with VAT
No inclusions
bed type unknown
R2 475
nightly with VAT
No inclusions
bed type unknown
R2 703
nightly with VAT
Standard Room
No inclusions
1 king bed
R1 733
nightly with VAT
No inclusions
2 double beds
R1 776
nightly with VAT
No inclusions
2 double beds
R1 784
nightly with VAT
No inclusions
bed type unknown
R1 821
nightly with VAT
Double room
No inclusions
1 twin bed
R2 011
nightly with VAT
No inclusions
2 double beds
R2 207
nightly with VAT
No inclusions
bed type unknown
R2 260
nightly with VAT
No inclusions
1 double bed
R2 357
nightly with VAT
Deluxe room
No inclusions
1 king bed
R2 719
nightly with VAT
No inclusions
bed type unknown
R2 985
nightly with VAT
No inclusions
1 king bed
R3 428
nightly with VAT
No inclusions
2 double beds
R3 444
nightly with VAT
Luxury Room
No inclusions
2 double beds
R4 583
nightly with VAT
No inclusions
bed type unknown
R6 003
nightly with VAT
No inclusions
bed type unknown
R9 955
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Krystal Cancun

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Solarium
  • Soundproof rooms
  • Telephone
  • Tile/marble floor
  • City view

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining table

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Cooking classes
  • Beauty salon
  • Water park
  • Water sport facilities (on site)

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Outdoor

  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Lift

Health and safety

  • Daily housekeeping
  • CCTV outside property
  • 24-hour security
  • Delivered food is securely covered
  • Safe

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Fitness

  • Aerobics
  • Fitness centre

Workspace

  • Fax/photocopying

Reviews of Krystal Cancun

7,5
Good
5214 verified ratings
Wonderful
1666
Very good
836
Good
799
Okay
518
Fair
499
Mediocre
271
Poor
625

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and friendly staff, but many expressed dissatisfaction with the noise levels, outdated facilities, and issues with amenities such as hot water and food quality. Overall, while some enjoyed their stay, others found it disappointing and not up to expectations.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Bed Comfort3.5 out of 10
Amenities2.5 out of 10
Noise Level2 out of 10
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Score by provider

All reviews

2.0
Poor
Anonymous, Jul 2023
Dirty pillows, unconfortable bed, bugs in shower.
8.0
Very good
Carol, Dec 2020
Pros (+) Beach
Cons (-) Slow elevators.. not enough staff to take orders on the beach. Shouldn’t charge for coffee in the room.
8.8
Very good
Anonymous, Aug 2020
Pros (+) Beach, pool, good location and helpful staff, very recommended
Cons (-) I did like everything, nothing to say about, everything’s amazing
3.7
Poor
ottoniel, Apr 2019
Cons (-) Me cobraron 1500 pesos por una persona extra por un niño de 11 años, aún teniendo derecho a 2 niños. Y en el restaurante me cobraron 2 veces por la misma cuenta
8.0
Very good
Anonymous, Feb 2018
Cons (-) Towels not replaced sometimes
6.5
Okay
Anonymous, May 2017
Pros (+) The beach was beautiful and easy access to it. The hotel cost was actually pretty cheap.
Cons (-) The hotel is outdated, the shower was broken. I paid for two beds and only got one bad they didn't have another room.
8.0
Very good
Anonymous, Jul 2016
Pros (+) The location was very convenient! 5 minute walk to a market and the clubs and restaurants are just steps away!
Cons (-) We paid for an ocean view room and we got something in the 1st floor and when you look out your window all you see are cabanas and people. Luckily we brought it up to their attention and they gave us ...
Read more
4.0
Mediocre
Anonymous, Jun 2016
Pros (+) Right on beach!
Cons (-) Very very old dated room! I should have know while standing at the desk listening to all the complaints of other guests that this was a poor place to stay!
10
Wonderful
Anonymous, May 2016
Pros (+) Location, Location, Location! Loved the waterfront, the view, the service. Hugo, our bartender was friendly & made the tastiest mojito! I would recommend Krystal to fam & friends. Thumbs up!!!!
6.0
Okay
Anonymous, Apr 2016
Cons (-) Shower is not working. Mirror is dirty, tissue holder has rust and not safe if it cut off your skin, resort must also work on its furnitures because the location is great but furnitures are old. Hallw...
Read more

Location

Paseo Kukulcan Km 9 Lotes 9 y 9 A, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center261 m
  • CoCo Bongo Cancun304 m
  • Hard Rock Cafe Cancun322 m
  • Cancun Golf Club at Pok Ta Pok1.7 km
  • La Isla Shopping Mall3.4 km
  • Kukulcan Plaza4.2 km
  • Spa at The Royal Sands4.6 km
  • Puerto Cancun7.1 km
  • Iberostar Cancun Peninsula Convention Centre8.3 km
  • Puerto Juarez8.3 km
  • Gran Puerto8.5 km
  • Iberostar Golf Club Cancun8.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-000112/2025

Essential information about Krystal Cancun

Low season

High season

Average price (weeknight)

July
February
R3 871
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 20% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Krystal Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Krystal Cancun

  • If you’re after a cheap room at Krystal Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in July and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Krystal Cancun, plan to stay on a Wednesday or Sunday. The most expensive day is usually Monday.
  • The cheapest price a room at Krystal Cancun was booked for on KAYAK in the last 2 weeks was R4 148, while the most expensive was R4 148.
  • How long should you stay at Krystal Cancun? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Krystal Cancun

  • What meeting amenities can guests find at the Krystal Cancun?

    When you are planning on hosting a meeting or workshop at the Krystal Cancun, there are several amenities that you can choose, such as 6 different venues that can host anything from a small workshop to a large convention. The on-site catering team can help to provide coffee, tea, breakfast, lunch buffets, and plated dinners, and audiovisual equipment can be rented directly through the hotel, such as projectors, screens, microphones, and sound systems.

  • What good restaurants can be found near the Krystal Cancun?

    If you are craving a steak, head to Tradewinds, a cozy restaurant that is just a 5min walk from the Krystal Cancun. For traditional Mexican food and a variety of happy hour deals, there is the Restaurante Mextreme, a local favorite that is a 3min walk from the hotel. To dine at a restaurant that specializes in seafood, make a reservation at the Mocambo Restaurantes, an option that can be reached on foot in under 7min. For a casual restaurant that is known for serving fresh fish, head to Marinero's, which is just a 4min walk away.

  • Are there any lounges or bars that guests can expect to find near the Krystal Cancun?

    A casual bar that serves a variety of handcrafted cocktails, the Kane Beach Club is just a 3min drive from the Krystal Cancun. Known for having affordable drinks and a large terrace that looks out directly onto the ocean, the La Palapa Belga can also be reached by car in 3min. Less than a 5min walk from the hotel, the Casa Tequila specializes in margaritas and serves late-night food.

  • What activities and attractions are close to the Krystal Cancun?

    For guests that would like to play a round of golf, head to the Fideicomiso Club De Golf Presidente Cancun, a popular course that is a 5min drive from the Krystal Cancun. If you would like to go out on a boat and do some fishing during your trip, there is the Cancun Fishing Charters, which is a 7min drive from the hotel and a convenient place to book an excursion. A scenic beachfront park that features a variety of modern art and has several good snorkeling spots, the Parque Playa Langosta can be reached by car from the hotel in less than 10min.

  • How should visitors plan on going from Cancun International Airport to the Krystal Cancun?

    As the region does not have a public transportation system that easily and directly connects the two locations, the best way to travel from Cancun International Airport to the Krystal Cancun is by driving, a trip that will end up taking you between 25 to 30min depending on which highway you take and if there is traffic. If you decide to use a local taxi service for the drive, the fare will cost around 235 MXN each way (approximately 12 USD), while a private shuttle service will cost closer to 295 MXN per person in a shared van (approximately 15 USD). (Prices checked 15/08/19).

  • Where is Krystal Cancun located?

    Krystal Cancun is located at Paseo Kukulcan Km 9 Lotes 9 y 9 A in Hotel Zone, 9 km from the centre of Cancún. Cancun Convention Center is the closest landmark to Krystal Cancun.

  • When is check-in time and check-out time at Krystal Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Krystal Cancun.

  • Does Krystal Cancun offer free Wi-Fi?

    Yes, Krystal Cancun offers free Wi-Fi.

  • Does Krystal Cancun offer free parking?

    Yes, Krystal Cancun offers free parking.

  • How far is Krystal Cancun from the airport?

    Krystal Cancun is 17,5 km from Cancun. Krystal Cancun is 71,4 km from Cozumel.

  • Does Krystal Cancun have a pool?

    Yes, Krystal Cancun has a pool on-site.

  • How does KAYAK find such great Krystal Cancun hotel deals?

    KAYAK scours the web for all room deals available at Krystal Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Cancun.

Nearby hotels and places to stay

Closest

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5-star hotel
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Enjoy waking up on the beach! Great location.br
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3-star hotel
27% cheaper
La Palma Beachfront Hotel Boutique - Self Check In
7.7 Good (137 reviews)0,29 kmOutdoor pool, beachfront, Free Wi-FiR1 691+

Cheapest

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3-star hotel
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3-star hotel
65% cheaper
Spazio Boutique Hotel
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3-star hotel
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2-star hotel
57% cheaper
Selina Cancun Laguna Zona Hotelera
8.2 Excellent (6 reviews)0,45 kmR982+

Most recommended

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4-star hotel
Hyatt Ziva Cancun
9.1 Excellent (1 835 reviews)0,31 kmPrivate beach, snorkelling, Outdoor poolR8 003+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only8.9 Excellent (254 reviews)0,35 kmPrivate beach, no minors, snorkellingR12 308+
3-star hotel
7% cheaper
Mayan Monkey Cancun - Social Hotel
8.6 Excellent (5 856 reviews)0,73 kmAdults only, snorkelling, Outdoor poolR2 155+
4-star hotel
Riu Palace Las Americas8.5 Excellent (521 reviews)0,7 kmPrivate beach, snorkelling, Outdoor poolR5 791+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,3
9,0 km
Cancun
17,5 km

Everything you need to know for your stay in Cancún