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|Distance to city centre||11,1 km|
|Distance to airport||10,6 km|
Time of year
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Nice and helpful people, very good food (with one exception)
Slow elevators, horrible Japanese restaurant
The all staff area’s is very humble except front desk staff. Monica from the Antiguo Lago restaurant is very nice person and complacent.
The front desk staff they don't have empathy.
Some of the staff people were very nice.
1. I paid to much money for my kids. I traveled by myself with my two daughters and paid for three adults. 2. The bathtub was broken. 3. The pools were dirty, I asked twice the staff to clean the pool. 4. The TV in the room didn’t work well. 5. Some of the staff were not to nice. 6. I though that the hotel will make a big effort to fulfill our expectations due to the conditions of the sea and the security problems the have in Cancun.
The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
Show at night was fantastic!
Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
On Mexico’s East Coast, Cancun is one of the world’s most sought after tourist destinations. The Iberostar Cancun offers a five-star, all-inclusive resort is found in the heart of the city’s “hotel zone”, just 15 minutes away from the airport.
The award-winning resort features 426 total rooms with the majority having a view of the ocean. Even some standard rooms can include a balcony overlooking the ocean. Room amenities include free wireless Internet access, DVD player, coffee maker, and daily minibar service. The Iberostar also has 82 villas and five suites for more space and extra amenities.
There is no shortage of things to do around the resort. Events happen throughout the day and range from children’s activities at the Star Camp to nightly shows in the theater. The hotel has a whopping ten pools for guests to choose from and enjoy. Active guests can choose from a plethora of sport options, including archery, tennis, and golf.
Naturally, the hotel’s all-inclusive option includes plenty of food and beverage. With five distinct restaurants and six different bars, guests do not have to worry about getting bored with the food. The options span the globe including classic Japanese hibachi, classic French cuisine, and authentic Mexican food can all be had on the plan. Among the bars is the La Perla Swim-up Bar, allowing guests to sip their favorite tropical cocktail in the pool.
The Iberostar Cancun excels in offering award-winning comfort and accommodations in the middle of the Hotel Zone.
based on 8 873 reviews
Things to know
- Nice building
- Friendly service
- Friendly atmosphere
- Recreation staff is nice
Policies vary by room type and provider.
FAQs when booking at Iberostar Cancun
What business services are available at Iberostar Cancun?
The hotel’s business center comes with 5 meeting and banquet facilities that are available for an additional charge. The banquet facilities are equipped with a variety of audio-visual equipment.
What fitness activities are offered at Iberostar Cancun?
This hotel has an extensive list of exercise options available for use. Some outdoor activities include running and an outdoor bootcamp. Other activities available include a FIFA football pitch, basketball and volleyball. The hotel also has a water park. For water sports, the hotel has an indoor and 11 outdoor swimming pools and a jacuzzi. For more traditional exercises, the hotel has a fitness center along with TRX suspension system, kettlebells, kickboxing, spinning, Pilates, and Zumba fit.
What is the best room to book at Iberostar Cancun?
Enjoy a stay in a room with a king or 2 queen beds in this hotel. Enjoy views of the coastal water from the Double Side Sea View or the Standard Room Ocean Views. Each room is 5,318 MXN (278 USD) or 5,509 MXN (288 USD) per night, respectively. Children under the age of 2 stay for free. Baby cribs or infant beds are available upon request. Children who are between the ages of 3 to 12 are charged the child rate for the room. Then children who are 13 years and older pay the adult rate. Room service is available 24-hours a day.
What dining options are available at Iberostar Cancun?
Several restaurants offer a variety of food for guests to choose from ranging from local Mexican cuisine along with international fare like Japanese and French. The La Barca restaurant serves a breakfast and lunch buffet and offers a la carte dinner menu of pasta, meat and fish. A snack bar serves light snacks and fast food service. There are also three bars at the hotel with one of them located right on the beach.
What special amenities are available for guests of the Iberostar Cancun?
Food and beverages are included in the room price with some exceptions. Guests have access to free pool cabanas and a swim up bar. The hotel’s full spa service is also available to guests. Services include hot stone massages, sports massages, Swedish massages, and deep tissue massages.
Does Iberostar Cancun offer night time entertainment?
The hotel has a wine tasting and pairing session where guests can learn about creating cocktail recipes. Additionally, the hotel offers various entertainment shows during the week.
What’s the best way to get to Iberostar Cancun from the airport?
The drive from Cancun International Airport to the resort takes approximately 15m. Travel by cab costs about 402 MXN (21 USD) for up to four people. Larger cabs are also available for an extra fee.
What activities are available for children at Iberostar Cancun?
The kid’s club, also known as the Star Camp, is broken down by age group from ages 4 to 7, 8 to 12, and 13 to 17 years old so kids can play among their peers. There is also Aqua Fun, an outdoor water park. (Prices checked 11/06/19).
Where is Iberostar Cancun located?
Iberostar Cancun is located at Boulevard Kukulcan, Km. 17 in Zona Hotelera - Hotel Zone District, 11,1 km from the centre of Cancún. Museo Maya de Cancun is the closest landmark to Iberostar Cancun.
When is check-in time and check-out time at Iberostar Cancun?
Check-in time is 15:00 and check-out time is 11:00 at Iberostar Cancun.
Does Iberostar Cancun offer free Wi-Fi?
Yes, Iberostar Cancun offers free Wi-Fi.
Does Iberostar Cancun offer free parking?
Yes, Iberostar Cancun offers free parking.
Does Iberostar Cancun offer free airport shuttle service?
No, Iberostar Cancun does not offer free airport shuttle service.
How far is Iberostar Cancun from the airport?
Iberostar Cancun is 10,6 km from Cancun. Iberostar Cancun is 63,2 km from Cozumel.
Can you bring pets to Iberostar Cancun?
No, pets are not allowed at Iberostar Cancun.
Does Iberostar Cancun have a pool?
Yes, Iberostar Cancun has a pool on-site.
Reviews about Iberostar Cancun
Most popular landmarks
- Museo Maya de Cancun 0,5 km
- Playa Delfines 0,8 km
- El Rey Ruins 0,8 km
- Kukulcan Plaza 4,1 km
- Playa Marlin 4,3 km
- Acuario Interactivo 5 km