Paradisus Cancún

Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 1100

rate per night


based on 4 763 reviews
Paradisus Cancún - Cancún, Quintana Roo, Mexico
Compare vs KAYAK |

Provider Nightly total
TripAdvisor R2 738
Melia R2 740
KAYAK R3 043

Good to know

Distance to city centre 10,0 km
Location rating 8,2
Nearest airport Cancun
Distance to airport 12,1 km



Premium rooms

R4 245+

Bed type
Nightly base price
R4 245 per night
R4 491 per night
R6 452 per night
R7 043 per night
R7 272 per night
R7 306 per night
R7 636 per night

Deluxe rooms

R4 925+

Bed type
Nightly base price
R4 925 per night

King rooms

R6 056+

Bed type
Nightly base price
King bed
R6 056 per night
King bed
R7 593 per night
King bed
R7 622 per night
King bed
R7 708 per night
King bed
R17 381 per night

Standard rooms

R3 695+

Bed type
Nightly base price
R3 695 per night
R4 040 per night
R4 517 per night
R4 768 per night
R5 449 per night

Executive rooms

R9 577+

Bed type
Nightly base price
R9 577 per night




Traveller rating


Time of year

Traveller type

Show reviews that mention

beach access in 26 reviews
beautiful hotel in 43 reviews
different areas in 3 reviews
food is good in 61 reviews
great place in 19 reviews
great staff in 66 reviews
maze like in 6 reviews
misters in 3 reviews
ocean view in 26 reviews
pics on booking in 3 reviews
room service in 29 reviews
second time in 16 reviews
suite room in 42 reviews
swimming pool in 28 reviews
time share in 3 reviews
variety of restaurants in 3 reviews
  • Good
    Jan 2020

    Good beach and food.

    Bad air condition. I had to pay twice at checkin, because the card which i paid with few months ago didnt exist any more.

  • Excellent
    Jan 2020

    I like the location it was definitely in the right part of the beach! The restaurants where on point!

    If you are not traveling with family maybe its not the right choice for you, there are too many kids. The rooms are getting a little too old and the covers where not soft.

  • Excellent
    Jan 2020

    The location, breath taking beach, facilities cleanliness, how huge the place is! The aquaworld company who is at the hotel also & has AMAZING activities to try and enjoy. Also, I liked how the staff was friendly and available 24/7, esp CHRISTIAN at concierge desk who was like a friend honestly and he helped us with everything! Lastly, there is an awesome thing called hospitality room -you need to pre reserve it- which you can use post check out as you dont have a room to change or shower! P.s: go to isla mujeras island and coco bongo club at night - they are A MUST!!

    The red lounge was a disappointment as it was empty with few drunk people in it. Go party OUTSIDE! The hotel is so huge & good in total, but the rooms look old and need renovation. I liked every thing about all inclusive free drinks free food 24/7 BUT for some restaurants you need to reserve them in advance and there are couple of them which were for the gold package only. There were though around 6-8 restaurants as I remember but honestly the food was suboptimal & not delicious! My recommendations are Malva restaurant which is an international open buffet cuisine and Blueagava which is a Mexican food rest. So for the others they need massive menu & taste renovation. Also, I didn’t like how pricey was the cubicle beds at the beach for around 190$ US dollars taking into consideration that we paid for all inclusive and this is too pricey to be honest! Although there were some free beach beds on the basis of first come first serve which are always full & taken!

  • Excellent
    Dec 2019

    All inclusive is awesome - so many choices Staff went above and beyond to serve

    Property was dated but the staff have done a great job keeping it clean and comfortable Strange when we arrived to the room it wasn’t cleaned and there was a mess from the previous people but cleaned up very quickly after we arrived late at night

  • Okay
    Dec 2019

    Pool is excellent, location great, hotel clean

    The largest restaurant in the hotel was under construction so every other place was packed and had limited availability. No effort to accommodate customers for this.

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Paradisus Cancún is an all-inclusive resort that offers a relaxed atmosphere for couples, families and business travelers. Guests are invited to stay in one of the gorgeous suites, all of which feature high-end finishings, marble floors, a warm and comforting color pallet, stunning views and luxurious bedding.

The resort itself offers a rich assortment of amenities which visitors are encouraged to take advantage of and enjoy throughout their stay. It has a Kids Zone, non-motorized watersports, more than five dining options, a beautiful 18-hole golf course, live entertainment, and a swim-up bar. Additionally, being situated right on the water makes Paradisus Cancún the ideal spot for visitors of all ages to swim in the crystal clear ocean, explore all that the underwater world has to offer, and make memories.

Paradisus Cancún offers nine restaurants and five bars, all of which offer a unique menu. Guests can dine at the Tempo Restaurant, the Fuego Restaurant, the Market Grill, the Blue Agave, and the Avenue Bar. All dishes served at the resort are prepared with freshly caught seafood, seasonal produce, and top of the line ingredients.

Thanks to its wonderful weather and amazing scenery, Paradisus Cancún has become a popular location for destination weddings of all sizes. The on-site event planner works closely with couples from all over the world to help couples in creating a fully customized wedding day that will exceed all of their wishes. The resort also hosts conventions, galas, and business meetings.

There are plenty of sights, attractions, and places to shop nearby Paradisus Cancún. Visitors can enjoy the Majagua Fishing & Tours, La Gran Rueda Cancun, Plaza la Fiesta, and the Scorpion's Temple.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly
Air conditioning

8,5 Excellent

based on 4 763 reviews









Things to know

  • Nice building
  • Friendly service

Check in


Check out



Policies vary by room type and provider.


Fitness centre
Free Wi-Fi
ATM on-site
Babysitting or child care
Business centre
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Outdoor pool
No smoking
Beauty salon
24-hour front desk
Night club
Airport shuttle (surcharge)
Designated smoking area
Storage available
Laundry facilities
Child pool
Express check out
Coffee shop
Pets not allowed
Wedding services
Cable or satellite TV
Disabled access
Soap and shampoo provided
Private beach

FAQs when booking at Paradisus Cancún

Does Paradisus Cancun offer any special services for couples on honeymoon?

Guests choosing to celebrate their honeymoon at Paradisus Cancun can choose from several romantic packages. The "Charm" package features a romantic breakfast in bed, a private three-course dinner followed by an in-room set up of chilled champagne and rose petals, a 25m couple’s massage, discount on spa services and late checkout subject to availability. The "Passion" package includes all these elements plus a complimentary fruit platter and bottle of sparkling wine, a scented bubble bath and use of an in-house sound system during your romantic dinner.

Are there any adults-only areas at Paradisus Cancun?

Booking one of the Royal Service rooms at Paradisus Cancun will give you exclusive access to some of the adults-only areas of the hotel, including a separate pool, reserved beach area, restaurant, service lounge and library. Other benefits of this service include a butler, luggage packing assistance, and in-room touches like aromatherapy, newspaper delivery and nightly turndown. Whether you have booked the Royal Service or not, several of the resort bars are also adults-only areas, including Blue Agave and Coco’s Beach Club.

What is the fastest way to get to Paradisus Cancun from the airport?

The hotel is located a 15-20m drive from Cancun Airport, so you can choose to pick up a rental car or take a taxi. A taxi will probably cost around 660-750 MXN (35-40 USD) if you opt for a prepaid service. Some companies also offer shared shuttles with a waiting time of around 20m and rates as low as 225 MXN (12 USD) per person.

What kinds of activities are on offer at Paradisus Cancun?

There are many on-site activities offered at the hotel, with a program that changes regularly to keep guests constantly entertained. Options during your stay may include the likes of a tequila tasting, sushi-making workshop or wine tasting. If you’re looking to stay a bit more active on vacation, check out the range of yoga, boot camp, spinning and Pilates classes or book a personal trainer for some dedicated beachside workout sessions.

What is the best room at Paradisus Cancun for families?

Families can ensure they have a great time on vacation by booking one of the Family Concierge suites or junior suites, which come with views of the lagoon or ocean and, in some cases, a private terrace and separate bedrooms. All suites at Paradisus Cancun in the Family Concierge category include access to a personalized concierge service and in-room benefits such as children’s beach kits, slippers, drinks, bathrobes, bathroom amenities and pillows, an activities menu, a Playstation upon request, and a turndown service with milk and cookies.

Is it possible to arrange early check-in at Paradisus Cancun?

Early check-in may be granted subject to availability, but even if your room isn’t ready when you arrive, you can still ask to check in and start using the resort amenities while you wait.

Is any live music on offer at Paradisus Cancun?

Yes, live music is on offer at the hotel on some evenings – check with the front desk to find out what’s on during your stay. For those looking for modern beats in a contemporary setting, the Red Lounge is the place to head to for exciting DJ sets every night of the week. (Prices checked 05/04/19).

Where is Paradisus Cancún located?

Paradisus Cancún is located at Boulevard Kukulkan Km 16.5 in Zona Hotelera - Hotel Zone District, 10 km from the centre of Cancún. Museo Maya de Cancun is the closest landmark to Paradisus Cancún.

When is check-in time and check-out time at Paradisus Cancún?

Check-in time is 15:00 and check-out time is 12:00 at Paradisus Cancún.

Does Paradisus Cancún offer free Wi-Fi?

Yes, Paradisus Cancún offers free Wi-Fi.

Does Paradisus Cancún offer free parking?

No, Paradisus Cancún does not offer free parking.

Does Paradisus Cancún offer free airport shuttle service?

No, Paradisus Cancún does not offer free airport shuttle service.

How far is Paradisus Cancún from the airport?

Paradisus Cancún is 12,1 km from Cancun. Paradisus Cancún is 65,2 km from Cozumel.

Can you bring pets to Paradisus Cancún?

No, pets are not allowed at Paradisus Cancún.

Does Paradisus Cancún have a pool?

Yes, Paradisus Cancún has a pool on-site.


Paradisus Cancún - Cancún - Building All photos (64)
Paradisus Cancún - Cancún - Banquet hall Banquets (1)
Paradisus Cancún - Cancún - Bar Bar (5)
Paradisus Cancún - Cancún - Beach Beach (3)
Paradisus Cancún - Cancún - Bedroom Bedroom (6)


Most popular landmarks

  • Museo Maya de Cancun 1,4 km
  • Kukulcan Plaza 2,2 km
  • Playa Marlin 2,4 km
  • Playa Delfines 2,7 km
  • El Rey Ruins 2,8 km
  • Acuario Interactivo 3 km

Getting around

Cancun 12,1 km
Cozumel 65,2 km

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Paradisus Cancún