Hard Rock Hotel Cancun

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 3600

Cheapest
rate per night

8,2

Excellent
based on 809 reviews
Hard Rock Hotel Cancun - Cancún, Quintana Roo, Mexico
Mon 6/21
-
Tue 6/22
Compare vs KAYAK |

Provider Nightly total
Pricetravel R475
Snaptravel R546
Stayforlong R1 718
Pricetravel
Snaptravel
Stayforlong

Good to know

Value for money

7,6

Distance to city centre

9,5 km

Location rating

8,9

Nearest airport

Cancún

Distance to airport

12,5 km

Rooms available at Hard Rock Hotel Cancun

Mon 6/21
Tue 6/22

King rooms

R4 165+

Bed type
Provider
Nightly base price
Unknown
R4 165 per night
Unknown
R6 057 per night
Unknown
R6 306 per night
Unknown
R6 402 per night
Unknown
R9 347 per night
Unknown
R9 724 per night
Unknown
R10 585 per night
Unknown
R11 531 per night
Unknown
R11 531 per night
Unknown
R13 221 per night
Unknown
R13 784 per night

Standard rooms

R546+

Bed type
Provider
Nightly base price
Unknown
R546 per night
Unknown
R5 078 per night
Unknown
R5 538 per night
Unknown
R5 848 per night
Unknown
R5 915 per night
Unknown
R6 288 per night
Unknown
R6 344 per night
Unknown
R6 654 per night
Unknown
R7 372 per night

Deluxe rooms

R1 718+

Bed type
Provider
Nightly base price
Unknown
R1 718 per night
Unknown
R3 106 per night
King bed
R3 430 per night
Unknown
R3 985 per night
Unknown
R4 029 per night
Unknown
R4 220 per night
Unknown
R4 234 per night
Unknown
R4 239 per night
Unknown
R4 351 per night
Double bed
R4 368 per night
Unknown
R4 482 per night
Unknown
R4 495 per night
Unknown
R4 509 per night
Unknown
R4 536 per night
Unknown
R4 611 per night
Unknown
R4 655 per night
Unknown
R4 688 per night
Unknown
R4 854 per night
Unknown
R4 916 per night
Unknown
R4 938 per night
Unknown
R5 246 per night
Unknown
R5 308 per night
Double bed
R5 376 per night
Unknown
R5 512 per night
Unknown
R5 624 per night
Unknown
R5 847 per night
King bed
R5 859 per night
Unknown
R5 980 per night
Unknown
R6 025 per night
Unknown
R6 109 per night
Unknown
R6 223 per night
Unknown
R7 666 per night
Unknown
R13 925 per night

Double rooms

R4 040+

Bed type
Provider
Nightly base price
Unknown
R4 040 per night

Reviews of Hard Rock Hotel Cancun

Pros

Cons

Traveller rating

17
2
2
2
2

Time of year

Traveller type

Show reviews that mention

+
food was good in 123 reviews
staff amazing in 115 reviews
beach and pool in 71 reviews
good hotel in 62 reviews
get room in 59 reviews
room service in 55 reviews
excellent service in 52 reviews
mini bar in 21 reviews
hard rock in 19 reviews
amazing views in 12 reviews
kids club in 11 reviews
one night in 11 reviews
perfect location in 11 reviews
every time in 9 reviews
great selection in 5 reviews
someone else in 5 reviews
great restaurants in 4 reviews
nightly shows in 4 reviews
level top in 3 reviews
pedi in 3 reviews
worst hotel in 2 reviews
  • Okay
    Feb 2018
    4,8

    Resort Credit

    I liked that the hotel had everything easy to get to not a lot of walking around. Kid friendly

    I checked in and didn't receive a special set up in my room like I had on my last visit. I also was not told about my resort credits and when I asked about them checking out they told me I had to use them that day. I was very upset because I could of used them the 3 days I was there. No one had told me about how many credits I had upon checking in.

  • Excellent
    Nov 2017
    9,1

    Beautiful hotel

    Wonderful service! many restaurant options within the hotel, entertainment at the pool, drinks at all times, nightclubs inside the hotel ... many entertainment options.

    The main negative point is the smell of the bathroom drain. I stayed in a room on the 10th floor and decided to stay another day so they stay me on the 5th floor the smell is very unpleasant ... you have to take a shower and something by plugging the drain so that the odor does not go to the room. My friends were staying on the 3rd floor the odor was even worse!

  • Good
    Nov 2016
    8,0

    Great trip very clean

    Friendly stay all inclusive w 24 hour room service

    The fact that we were told ocean view but not guaranteed ... the extra 30% charged for services with resort points

  • Excellent
    Oct 2016
    10,0

    Beautiful paradise

    This all inclusive hotel offers everything. From your type of pillow you want to sleep on, if you want aromatherapy in the room, 4 types of liquor and mixers in room, to several dining options available on site. You literally never have to leave the resort unless you want to explore. I thought that with unlimited alcohol included that it would be crawling with drunk people, but everyone was the right type of pleasantly buzzed or totally sober. No puking anywhere that I saw. The staff had exceptional service that I have not found anywhere else. While you don't have to leave the hotel if you don't want to, there are lots of tours and excursions that you probably should look into if you have never visited the area before, and I definitely recommend a night out to It can be loud, and if you like your sleep, I recommend a room with the lagoon view for a quieter atmosphere.

    It can be loud, and if you like your sleep, I recommend a room with the lagoon view for a quieter atmosphere.

  • Excellent
    Aug 2016
    10,0

    Food, spa and pool

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Hard Rock Hotel Cancun

Overview

The Hard Rock Hotel Cancun offers guests a relaxing and scenic all-inclusive experience for singles, couples, and families. The hotel is hip and modern, with a full range of amenities and activities to ensure that guests are never bored.

The hotel offers a wide selection of accommodations that will suit parties of all sizes. Each room comes with a double Hydro-Spa tub, a private balcony, a mini bar, flat LCD TVs with satellite access, a Bluetooth-enabled clock radio, and the hotel’s Rock Spa brand of amenities. Other special hotel features include a top-shelf, in-room liquor dispenser, room service, unlimited access to the golf course, fitness center, pool and beachside services, free Wi-Fi, and unlimited phone calls to the continental U.S. and Canada.

All packages are all-inclusive, meaning that guests have 24/7 access to food, cocktails, and in-room drinks. There are nine world-class restaurants that guests can choose from including Zen for Asian-inspired fine dining, Ciao for internationally inspired breakfast and Italian cuisine, or Ipanema, which serves the Caribbean and authentic Brazilian food. There are also other delis and cafes that offer a variety of casual dining experiences.

The Hard Rock Hotel Cancun makes it easy for guests to relax with several pools and a full on-site spa. Guests can take advantage of massages, facials, body treatments, and other techniques that will rejuvenate the mind, body, and soul. The hotel has a lagoon-style pool, water sports activities, swim-up bars, and three outdoor Hydro-Spa tubs. Guests can also experience local cultural attractions like Chichen Itza, Tulum Express, swimming with dolphins, jungle tours, and scuba diving.

The Hard Rock Hotel Cancun offers guests a rock star experience without the hassle. Beautifully situated along the beach, this hotel strives to provide something for everyone.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,2 Excellent

based on 809 reviews

8,8

Cleanliness

8,8

Comfort

8,9

Facilities

10,0

Food

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Hard Rock Hotel Cancun

Computer use available
ATM on-site
Babysitting or child care
Business centre
Wake-up service
Wi-Fi available in all areas
Internet
Daily housekeeping
Family rooms
Concierge service
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Hammam (Turkish bath)
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Shops (on site)
Room service
Smoke alarms
Heating
Breakfast included
Tour desk
Face masks for guests available
Physical distancing in dining areas
Game room
Golf
Health club
Spa
Process in place to check health of guests
Hot tub
Child pool
Aerobics
Outdoor pool
Evening entertainment
Key card access
CCTV in common areas
Kids meals
CCTV outside property
Kid-friendly buffet
Lake view
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Hairdryer
Fitness centre
Lockers
Screens or physical barriers placed between staff and guests in appropriate areas
Tennis
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Karaoke
24-hour security
Kids' club
Air-conditioned
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Delivered food is securely covered
Trouser press
Food can be delivered to guest accommodation
Complimentary breakfast
Guests can opt out of accommodation cleaning
Free parking
Staff follow all safety protocols as directed by local authorities
Pool with a view
Pool table
Private beach
Bathrobe
Private bathroom
Garden
24-hour front desk
Night club
Storage available
Shuttle service (additional charge)
Conference rooms
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Non-smoking rooms available
Pets allowed on request. Charges may apply.
Terrace/Patio
Disabled access
Beach towels
Towels
Safety deposit box
Sea view
Seating area
Lift
Massage
Shampoo
Pool bar
Shared lounge/TV area
Shower
Shower cap
Slippers
First-aid kit
Snack bar
Socket near the bed
Sofa
Alarm clock
Allergy-free room
Balcony
Bathtub
Spa bath
Body soap
Bottle of water
Breakfast in the room
Telephone
CD player
Toilet
Toilet paper
Sauna
Dustbins
Coffee machine
Tumble dryer
TV
Smartphone dock
Conditioner
Valet parking
VIP room facilities
Walk-in shower
Wardrobe or closet
DVD player

FAQs when booking at Hard Rock Hotel Cancun

Does the Hard Rock Hotel Cancun offer any sports activities for guests?

What kid-friendly activities does the Hard Rock Hotel Cancun have?

Does the Hard Rock Hotel Cancun offer any particularly special activities?

What is the best way to travel from Cancun International Airport to the Hard Rock Hotel Cancun?

Does the Hard Rock Hotel Cancun offer any honeymoon amenities?

Where is Hard Rock Hotel Cancun located?

When is check-in time and check-out time at Hard Rock Hotel Cancun?

Does Hard Rock Hotel Cancun offer free Wi-Fi?

Does Hard Rock Hotel Cancun offer free parking?

Does Hard Rock Hotel Cancun offer free airport shuttle service?

How far is Hard Rock Hotel Cancun from the airport?

Can you bring pets to Hard Rock Hotel Cancun?

Does Hard Rock Hotel Cancun have a pool?

Photos of Hard Rock Hotel Cancun

Hard Rock Hotel Cancun - Cancún - Building
All photos (34)
Hard Rock Hotel Cancun - Cancún - Building
Building (5)
Hard Rock Hotel Cancun - Cancún - Bedroom
Bedroom (3)
Hard Rock Hotel Cancun - Cancún - Bar
Bar (4)
Hard Rock Hotel Cancun - Cancún - Pool
Pool (5)

Location

Most popular landmarks

  • Kukulcan Plaza1.5 km
  • Playa Marlin1.7 km
  • Museo Maya de Cancun2.1 km
  • Acuario Interactivo2.3 km
  • Playa Delfines3.3 km
  • El Rey Ruins3.5 km

Nearby hotels

Closest

9 Excellent (930 reviews)
0,11 km
R5 028+

Cheapest

9 Excellent (930 reviews)
0,11 km
R5 028+

Most recommended

9 Excellent (930 reviews)
0,11 km
R5 028+