Sat 25/4
-
Sun 26/4
1 room, 2 guests
Deals from
R4 986
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, bed type unknown
R4 986
Deluxe room, bed type unknown
R5 462
Deluxe room, bed type unknown
R5 536
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Cancun's Hotel Zone, this beachfront resort overlooks the Caribbean Sea. With multiple pools, swim-up bars, lounges, and restaurants, guests can enjoy diverse culinary experiences. The resort's chefs offer a range of cuisines, from International and Mexican to Asian, Italian, and Steakhouse options. Spacious rooms and suites boast amenities such as double hydro spa tubs and private balconies with stunning ocean views. Guests can also explore local attractions, including the pre-Columbian city of Tulum, jungle tours, and snorkeling excursions, or simply relax and enjoy the sunset.
7,8
Good rating
Based on 1 373 verified guest reviews

Latest deals for Hard Rock Hotel Cancun

Sat 25/4
-
Sun 26/4
Deluxe room, bed type unknown
R4 986
nightly with fees
King room, bed type unknown
R10 859
nightly with fees
Deluxe room, bed type unknown
R5 462
nightly with fees
Standard Room, bed type unknown
R6 019
nightly with fees
King room, bed type unknown
R7 894
nightly with fees
Deluxe room, bed type unknown
R5 536
nightly with fees
Classic room, bed type unknown
R7 143
nightly with fees
Standard Room, bed type unknown
R9 391
nightly with fees
Deluxe room, bed type unknown
R5 795
nightly with fees
Classic room, 1 king bed
R6 650
nightly with fees
King room, bed type unknown
R6 710
nightly with fees
Deluxe room, 2 double beds
R5 872
nightly with fees
King room, 1 king bed
R8 661
nightly with fees
Classic room, 2 double beds
R12 538
nightly with fees
Deluxe room, bed type unknown
R6 080
nightly with fees
Standard Room, bed type unknown
R7 955
nightly with fees
Classic room, 2 double beds
R8 052
nightly with fees
Deluxe room, bed type unknown
R6 194
nightly with fees
Classic room, bed type unknown
R11 050
nightly with fees
Deluxe room, bed type unknown
R6 391
nightly with fees
Classic room, bed type unknown
R19 733
nightly with fees
Deluxe room, bed type unknown
R6 745
nightly with fees
Deluxe room, 1 king bed
R6 821
nightly with fees
Classic room, bed type unknown
R7 787
nightly with fees
King room, bed type unknown
R9 582
nightly with fees
Deluxe room, bed type unknown
R7 037
nightly with fees
King room, bed type unknown
R8 530
nightly with fees
Deluxe room, bed type unknown
R7 062
nightly with fees
Double room, bed type unknown
R8 446
nightly with fees
Double room, bed type unknown
R7 172
nightly with fees
Deluxe room, bed type unknown
R7 669
nightly with fees
King room, bed type unknown
R9 397
nightly with fees
Deluxe room, 2 double beds
R7 172
nightly with fees
King room, bed type unknown
R7 340
nightly with fees
Classic room, bed type unknown
R7 897
nightly with fees
Deluxe room, 2 double beds
R7 195
nightly with fees
Deluxe room, bed type unknown
R7 329
nightly with fees
Standard Room, bed type unknown
R7 925
nightly with fees
Classic room, 1 king bed
R8 815
nightly with fees
Standard Room, bed type unknown
R8 077
nightly with fees
Classic room, bed type unknown
R8 259
nightly with fees
Deluxe room, bed type unknown
R8 571
nightly with fees
Standard Room, bed type unknown
R10 778
nightly with fees
Deluxe room, bed type unknown
R11 861
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hard Rock Hotel Cancun

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Private pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Things to do

  • Gift shop
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Basketball court
  • Shopping

General

  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Sea view
  • Slippers
  • Sofa
  • Telephone

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Toilet with grab rails

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Fitness centre
  • Tennis

Bedroom

  • Wardrobe or closet

Workspace

  • Laptop safe

Reviews of Hard Rock Hotel Cancun

7,8
Good
1373 verified ratings
Wonderful
687
Very good
208
Good
169
Okay
94
Fair
61
Mediocre
40
Poor
114

Summary of reviews

Guests say
Guests appreciated the beautiful location, stunning facilities, and excellent service. However, many expressed dissatisfaction with the cleanliness of the rooms and amenities, as well as issues with aggressive sales tactics for memberships. The overall experience was mixed, with some guests enjoying their stay while others faced significant issues.
AI-generated from customer reviews
Location9.5 out of 10
Service3 out of 10
Cleanliness2 out of 10
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Score by provider

All reviews

4.8
Mediocre
Anonymous, Feb 2018
Pros (+) I liked that the hotel had everything easy to get to not a lot of walking around. Kid friendly
Cons (-) I checked in and didn't receive a special set up in my room like I had on my last visit. I also was not told about my resort credits and when I asked about them checking out they told me I had to use them that day. I was very upset because I could of used them the 3 days I was there. No one had told me about how many credits I had upon checking in.
9.1
Wonderful
Grasielli, Nov 2017
Pros (+) Wonderful service! many restaurant options within the hotel, entertainment at the pool, drinks at all times, nightclubs inside the hotel ... many entertainment options.
Cons (-) The main negative point is the smell of the bathroom drain. I stayed in a room on the 10th floor and decided to stay another day so they stay me on the 5th floor the smell is very unpleasant ... you have to take a shower and something by plugging the drain so that the odor does not go to the room. My friends were staying on the 3rd floor the odor was even worse!
8.0
Very good
Anonymous, Nov 2016
Pros (+) Friendly stay all inclusive w 24 hour room service
Cons (-) The fact that we were told ocean view but not guaranteed ... the extra 30% charged for services with resort points
10
Wonderful
Rocco, Oct 2016
Pros (+) This all inclusive hotel offers everything. From your type of pillow you want to sleep on, if you want aromatherapy in the room, 4 types of liquor and mixers in room, to several dining options available on site. You literally never have to leave the resort unless you want to explore. I thought that with unlimited alcohol included that it would be crawling with drunk people, but everyone was the ri...
Cons (-) It can be loud, and if you like your sleep, I recommend a room with the lagoon view for a quieter atmosphere.
Read more
10
Wonderful
Anonymous, Aug 2016
Pros (+) Food, spa and pool

Location

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

What's nearby

  • Spa at The Royal Sands1 km
  • Kukulcan Plaza1.5 km
  • La Isla Shopping Mall2.4 km
  • Iberostar Cancun Peninsula Convention Centre2.7 km
  • Iberostar Golf Club Cancun2.9 km
  • Playa Delfines3.3 km
  • El Rey Ruins3.4 km
  • Cancun Golf Club at Pok Ta Pok5.1 km
  • Hard Rock Cafe Cancun5.4 km
  • CoCo Bongo Cancun5.4 km
  • Cancun Convention Center5.6 km
  • Poliforum Benito Juarez6.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-000198/2025

When to book a room at Hard Rock Hotel Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hard Rock Hotel Cancun

  • Does the Hard Rock Hotel Cancun offer any sports activities for guests?

    In addition to basketball and volleyball courts, the Hard Rock Hotel Cancun has billiards and ping pong tables that are located throughout the hotel’s property. Guests can also partake in fitness classes for free, with some examples including yoga, Pilates, spinning, and muscle strengthening courses that focus on abs and glutes. Additionally, there are several trails that are ideal to go for a walk, jog, or bike ride.

  • What kid-friendly activities does the Hard Rock Hotel Cancun have?

    The Hard Rock Hotel Cancun has the Hard Rock Roxity Kids Club, a fun play area where children can make friends, partake in activities and games, do arts and crafts, and play music. The club often hosts themed days, with an example being the Battle of the Bands, where kids can play games such as Guitar Hero, and participate in both karaoke competitions and a talent show. Guests can also purchase playtime packages that average at around 5,480 MXN (288 USD) per child, with amenities including babysitting, a toy kit, and complimentary gifts, such as a waterproof camera.

  • Does the Hard Rock Hotel Cancun offer any particularly special activities?

    For those that enjoy music, make sure to rent one of the 20 Fender guitars that are offered at the Hard Rock Hotel Cancun. The guitar of your choice will be directly delivered to your hotel room along with a pair of headphones, and you can watch video lessons on your room’s television to learn how to play some new songs. There are also a series of playlists that you can listen to and play along with from the sound system in your room, and a variety of genres and artists are offered.

  • What is the best way to travel from Cancun International Airport to the Hard Rock Hotel Cancun?

    If you will be flying into Cancun International Airport, the easiest way to travel to the Hard Rock Hotel Cancun will be by renting a car, taking a taxi from the airport, or booking a private transportation service. Depending on which route you will be taking, the drive should only be 15 to 20m. If you plan on taking a taxi from outside of the airport’s Arrivals terminal, the fare will be around 575 MXN (approximately 30 USD), while a private transportation service will be closer to 765 MXN (approximately 40 USD) each way.

  • Does the Hard Rock Hotel Cancun offer any honeymoon amenities?

    Planning on celebrating your honeymoon at the Hard Rock Hotel Cancun? If you request the complimentary honeymoon package within 48h before arriving at the hotel, you will be provided with several free amenities, including a small cake, a bottle of sparkling wine, a private and romantic honeymoon dinner, and in-room breakfast during your stay. There are also several other honeymoon packages that are offered for an additional fee, and they provide extra perks like chocolate-covered strawberries, matching honeymoon t-shirts, bathrobes, slippers, a complimentary excursion for two, and a couple’s massage at the Rock Spa.(Prices checked 09/05/19).

  • Where is Hard Rock Hotel Cancun located?

    Hard Rock Hotel Cancun is located at Blvd Kukulcan KM 14.5, Hotel Zone in Hotel Zone, 9,6 km from the centre of Cancún. Spa at The Royal Sands is the closest landmark to Hard Rock Hotel Cancun.

  • When is check-in time and check-out time at Hard Rock Hotel Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Hard Rock Hotel Cancun.

  • Does Hard Rock Hotel Cancun offer free Wi-Fi?

    Yes, Hard Rock Hotel Cancun offers free Wi-Fi.

  • Does Hard Rock Hotel Cancun offer free parking?

    Yes, Hard Rock Hotel Cancun offers free parking.

  • How far is Hard Rock Hotel Cancun from the airport?

    Hard Rock Hotel Cancun is 12,5 km from Cancun. Hard Rock Hotel Cancun is 65,8 km from Cozumel.

  • Does Hard Rock Hotel Cancun have a pool?

    Yes, Hard Rock Hotel Cancun has a pool on-site.

  • How does KAYAK find such great Hard Rock Hotel Cancun hotel deals?

    KAYAK scours the web for all room deals available at Hard Rock Hotel Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hard Rock Hotel Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hard Rock Hotel Cancun.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,6
9,6 km
Cancun
12,5 km