Hard Rock Hotel Cancun
Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 3600
Cheapest
rate per night
9,0
Excellent
based on 5 017 reviews
Compare vs KAYAK
Good to know
| Distance to city centre | 9,5 km |
|---|---|
| Location rating | 8,8 |
| Nearest airport | Cancun |
| Distance to airport | 12,5 km |
Rooms
Double rooms
R4 737+
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Bed type
Provider
Nightly base price
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Unknown
R10 971
per night
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King bed
R4 737
per night
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King bed
R5 196
per night
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Double bed
R5 695
per night
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Unknown
R6 083
per night
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Double bed
R6 120
per night
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Unknown
R7 002
per night
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Unknown
R8 127
per night
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Unknown
R8 245
per night
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King bed
R9 346
per night
Leisure rooms
R29 450+
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Bed type
Provider
Nightly base price
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Unknown
R29 450
per night
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Unknown
R31 595
per night
Standard rooms
R9 046+
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Bed type
Provider
Nightly base price
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Unknown
R9 046
per night
Deluxe rooms
R617+
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Bed type
Provider
Nightly base price
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Double bed
R11 262
per night
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Unknown
R12 569
per night
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Unknown
R3 705
per night
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Unknown
R4 316
per night
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King bed
R4 652
per night
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Unknown
R5 024
per night
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Unknown
R5 030
per night
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Unknown
R5 344
per night
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Unknown
R5 538
per night
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Unknown
R5 563
per night
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King bed
R5 575
per night
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Unknown
R5 649
per night
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Unknown
R5 728
per night
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Unknown
R5 729
per night
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Unknown
R5 756
per night
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Unknown
R5 776
per night
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Unknown
R5 951
per night
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Unknown
R5 982
per night
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Unknown
R5 994
per night
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King bed
R617
per night
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Unknown
R6 179
per night
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Unknown
R6 191
per night
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King bed
R6 483
per night
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Unknown
R6 930
per night
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King bed
R6 934
per night
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King bed
R7 020
per night
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Unknown
R7 095
per night
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Unknown
R7 113
per night
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Unknown
R7 159
per night
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King bed
R7 165
per night
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Double bed
R7 185
per night
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Double bed
R7 193
per night
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King bed
R7 372
per night
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Unknown
R7 450
per night
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Double bed
R7 520
per night
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Unknown
R7 520
per night
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Unknown
R7 539
per night
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King bed
R7 722
per night
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Double bed
R7 804
per night
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Unknown
R7 819
per night
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Unknown
R7 835
per night
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Unknown
R7 847
per night
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Double bed
R7 876
per night
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Unknown
R7 922
per night
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Unknown
R8 404
per night
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Double bed
R8 646
per night
Reviews
Pros
| "Overall, great experience, great staff." | (in 54 reviews) |
|---|---|
| "Excellent service from the entire staff" | (in 10 reviews) |
| "The hotel was very clean." | (in 19 reviews) |
Cons
| "Kept the balcony doors closed 100% of the time, but it didn't help." | (in 2 reviews) |
|---|
Traveller rating
78
13
7
2
0
Time of year
Traveller type
Show reviews that mention
+
| activities were fun | in 3 reviews |
|---|---|
| amazing views | in 12 reviews |
| doors closed | in 9 reviews |
| excellent service | in 26 reviews |
| food was very good | in 63 reviews |
| good hotel | in 37 reviews |
| mani | in 3 reviews |
| pedi | in 3 reviews |
| room service | in 29 reviews |
| room the bed | in 9 reviews |
| staff amazing | in 68 reviews |
| thanks to marco | in 10 reviews |
-
GoodSep 20196,3
Quiero un habitacion 9-26 through 10/6 2019
Quiero un habitacion 9-26 through 10/6 2019
-
ExcellentSep 201910,0
Everything was so good all things were good best place ever
If the ride was cheaper or free to go to and from the airport
-
ExcellentSep 201910,0
Everyone and everything about the hard rock Cancún is amazing
N/A
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ExcellentSep 20198,3
Easy access everywhere...Alex from Rock Royalty was our assistance and he was the best!!!
The bathrooms next to the Zen restaurant during the evening were filthy every night. The pool area could use a third bartender; they were super busy and the drinks were crappy from time to time.
-
ExcellentSep 201910,0
Very clean, excellent details! We spend a real good time there,the staff is committed to making us have fun!
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About
Overview
The Hard Rock Hotel Cancun offers guests a relaxing and scenic all-inclusive experience for singles, couples, and families. The hotel is hip and modern, with a full range of amenities and activities to ensure that guests are never bored.
The hotel offers a wide selection of accommodations that will suit parties of all sizes. Each room comes with a double Hydro-Spa tub, a private balcony, a mini bar, flat LCD TVs with satellite access, a Bluetooth-enabled clock radio, and the hotel’s Rock Spa brand of amenities. Other special hotel features include a top-shelf, in-room liquor dispenser, room service, unlimited access to the golf course, fitness center, pool and beachside services, free Wi-Fi, and unlimited phone calls to the continental U.S. and Canada.
All packages are all-inclusive, meaning that guests have 24/7 access to food, cocktails, and in-room drinks. There are nine world-class restaurants that guests can choose from including Zen for Asian-inspired fine dining, Ciao for internationally inspired breakfast and Italian cuisine, or Ipanema, which serves the Caribbean and authentic Brazilian food. There are also other delis and cafes that offer a variety of casual dining experiences.
The Hard Rock Hotel Cancun makes it easy for guests to relax with several pools and a full on-site spa. Guests can take advantage of massages, facials, body treatments, and other techniques that will rejuvenate the mind, body, and soul. The hotel has a lagoon-style pool, water sports activities, swim-up bars, and three outdoor Hydro-Spa tubs. Guests can also experience local cultural attractions like Chichen Itza, Tulum Express, swimming with dolphins, jungle tours, and scuba diving.
The Hard Rock Hotel Cancun offers guests a rock star experience without the hassle. Beautifully situated along the beach, this hotel strives to provide something for everyone.
Features
9,0 Excellent
based on 5 017 reviews
8,8
Location
8,5
Breakfast
7,3
Room
7,1
WiFi
Things to know
- Great view
- Friendly service
- Professional service
- Friendly atmosphere
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Parking
Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Babysitting or child care
Business centre
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Game room
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Pool table
Private beach
Storage available
Terrace/Patio
Lift
Massage
Child pool
No smoking
Hairdryer
Cable or satellite TV
Pets not allowed
Free valet parking
Wedding services
Outdoor tennis
Linens
Towels
FAQs when booking at Hard Rock Hotel Cancun
Does the Hard Rock Hotel Cancun offer any sports activities for guests?
In addition to basketball and volleyball courts, the Hard Rock Hotel Cancun has billiards and ping pong tables that are located throughout the hotel’s property. Guests can also partake in fitness classes for free, with some examples including yoga, Pilates, spinning, and muscle strengthening courses that focus on abs and glutes. Additionally, there are several trails that are ideal to go for a walk, jog, or bike ride.
What kid-friendly activities does the Hard Rock Hotel Cancun have?
The Hard Rock Hotel Cancun has the Hard Rock Roxity Kids Club, a fun play area where children can make friends, partake in activities and games, do arts and crafts, and play music. The club often hosts themed days, with an example being the Battle of the Bands, where kids can play games such as Guitar Hero, and participate in both karaoke competitions and a talent show. Guests can also purchase playtime packages that average at around 5,480 MXN (288 USD) per child, with amenities including babysitting, a toy kit, and complimentary gifts, such as a waterproof camera.
Does the Hard Rock Hotel Cancun offer any particularly special activities?
For those that enjoy music, make sure to rent one of the 20 Fender guitars that are offered at the Hard Rock Hotel Cancun. The guitar of your choice will be directly delivered to your hotel room along with a pair of headphones, and you can watch video lessons on your room’s television to learn how to play some new songs. There are also a series of playlists that you can listen to and play along with from the sound system in your room, and a variety of genres and artists are offered.
What is the best way to travel from Cancun International Airport to the Hard Rock Hotel Cancun?
If you will be flying into Cancun International Airport, the easiest way to travel to the Hard Rock Hotel Cancun will be by renting a car, taking a taxi from the airport, or booking a private transportation service. Depending on which route you will be taking, the drive should only be 15 to 20m. If you plan on taking a taxi from outside of the airport’s Arrivals terminal, the fare will be around 575 MXN (approximately 30 USD), while a private transportation service will be closer to 765 MXN (approximately 40 USD) each way.
Does the Hard Rock Hotel Cancun offer any honeymoon amenities?
Planning on celebrating your honeymoon at the Hard Rock Hotel Cancun? If you request the complimentary honeymoon package within 48h before arriving at the hotel, you will be provided with several free amenities, including a small cake, a bottle of sparkling wine, a private and romantic honeymoon dinner, and in-room breakfast during your stay. There are also several other honeymoon packages that are offered for an additional fee, and they provide extra perks like chocolate-covered strawberries, matching honeymoon t-shirts, bathrobes, slippers, a complimentary excursion for two, and a couple’s massage at the Rock Spa.
(Prices checked 09/05/19).
Photos
All photos (21)
Bar (1)
Beach (1)
Bedroom (6)
Building (4)
All photos
01 of 21
Reviews about Hard Rock Hotel Cancun
“Great hotel! Everything was perfect-- very good food, comfortable bed, big shower, tv and ac worked great. The pool is super fun and the bar inside it had great coctailes. Could'nt ask for more”
“Pool snacks were very good, they also have some activities which are quite fun (pool foam party for example).. . Zen restaurant (Japanese/Asian) was very good, plus the service was always great.”
“Wonderful service! many restaurant options within the hotel, entertainment at the pool, drinks at all times, nightclubs inside the hotel ... many entertainment options.”
“Thanks to Juany, she makes my husband bday very special while were staying in the hotel, Juany knows how to give excellent service and she makes my family feel at home in a very special ways.everyday she ask us if everythings alright if we are enjoying ou”
“Property is first class and beautiful, rooms are great with a hot tub included and a great pool and two excellent pool bars. So many staff walking around making sure you have everything you need ,drinks, food ,everything . Entertainment was great for the ”
Location
Most popular landmarks
- Kukulcan Plaza 1,5 km
- Playa Marlin 1,7 km
- Museo Maya de Cancun 2,1 km
- Acuario Interactivo 2,3 km
- Playa Delfines 3,3 km
- El Rey Ruins 3,5 km
Getting around
| Cancun | 12,5 km |
|---|---|
| Playa Del Carmen | 61,2 km |
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