Best Cancún hotels near Iglesia cristo rey
The Suites Malecon Cancun offers guests stunning views in a luxurious environment. There is a restaurant and an outdoor pool on-site, and there is also a fitness center for guest use. There is a lovely outdoor terrace where guests can enjoy the view and the balmy ocean breezes. Plus, there is a garden area that is ideal for an evening stroll. There are free newspapers and free WiFi available in the lobby. Guests can dine al fresco in the picnic area. Plus, there are laundry services available for guest convenience. Staff members can assist guests in both English and Spanish. There are 64 rooms available for booking, and all of the rooms are spread among 18 floors. The rooms are well-appointed and have air conditioning to keep guests comfortable. There are coffee makers provided, and guests can order from room service during limited hours. There are irons, ironing boards, and hairdryers available upon request. Plus, the private bathrooms are spacious with stand-up showers and free toiletries. Local calls can be made without incurring additional charges. Housekeeping stops in daily to tidy up. There are also microwaves and safes provided in the guest rooms. Guests can enjoy many area attractions which are in walking distance including the Plaza Las Americas, Dubai Palace Casino, and the Market 28. The Royal Yak Casino and Sports Book is also accessible on foot, and many guests go shopping at the Malecon Americas Shopping Mall which is nearby. Ceviche Square is a 16-minute walk from the hotel, and the Plaza Nichupte Shopping Mall is less than 20 minutes away on foot.
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Overall 8,9 Excellent
Based on 1 490 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,5
Pros: Conveniently located to go to the mall
Excellent
8,3
Pros: attached to large mall
Excellent
10,0
Pros: I really like the location as it is located strategically next to the biggest mall with lots of restaurants and just outside of the hotel zone. It makes moving around Cancun very convenient. The views are so relaxing and beautiful.
Excellent
10,0
Pros: Everything was perfect!
Excellent
9,5
Pros: Everything else!
Excellent
10,0
Pros: Really easy to get around. Real close to plaza Americas so that was convenient
Excellent
9,5
Pros: View Comfort Pool Bed Spacious Great value for money
Excellent
9,3
Pros: Comfortable Rooms and nice Pool. Staff was very friendly. Shopping Mall is directly beside. Bus Terminal is 2-3km away.
Good
6,0
Pros: How much was included in the room: Dishes, etc.
Closeness to the shopping mall and restaurants
Excellent
10,0
Pros: It was awesome.
Excellent
10,0
Pros: Spacious apartment
Excellent
10,0
Pros: We loved the 2 beds-2 baths condo. Very luxurious and has everything needed for a family. TV with cable in every room. Fully furnished kitchen. Washer and dryer. Great views and wonderful swim pool and balcony. Free wifi. Very safe and secure. Maid service everyday.
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Details
Reviews
Overall 8,9 Excellent
Based on 1 490 reviews
Pool
9,0
Location
8,7
WiFi
8,6
Room
8,3
Service
8,2
Breakfast
6,4
Beach
4,5
Pool
9,2
Room
8,0
Location
8,0
Service
7,4
Comfort
7,3
Breakfast
6,6
Pool
9,2
Location
8,9
Service
8,7
Value
8,6
Room
8,2
Comfort
7,4
Amenities
6,5
Breakfast
6,3
9,5 Excellent
Pros: Conveniently located to go to the mall
Cons:
8,3 Excellent
Pros: attached to large mall
Cons: the cabs in cancun rip you off need uber
10,0 Excellent
Pros: I really like the location as it is located strategically next to the biggest mall with lots of restaurants and just outside of the hotel zone. It makes moving around Cancun very convenient. The views are so relaxing and beautiful.
Cons: nothing
10,0 Excellent
Pros: Everything was perfect!
Cons:
9,5 Excellent
Pros: Everything else!
Cons: The entrance is a bit tricky when it's the first time you're entering the property.
10,0 Excellent
Pros: Really easy to get around. Real close to plaza Americas so that was convenient
Cons: n/a
9,5 Excellent
Pros: View Comfort Pool Bed Spacious Great value for money
Cons: Breakfast quality is not top notch A bit hard to find the entrance the first time
9,3 Excellent
Pros: Comfortable Rooms and nice Pool. Staff was very friendly. Shopping Mall is directly beside. Bus Terminal is 2-3km away.
Cons:
6,0 Good
Pros: How much was included in the room: Dishes, etc.
Closeness to the shopping mall and restaurants
Cons: The cleanliness-Towels and linen were not so fresh
10,0 Excellent
Pros: It was awesome.
Cons: Honestly, I had no complaints.
10,0 Excellent
Pros: Spacious apartment
Cons: No dryer
10,0 Excellent
Pros: We loved the 2 beds-2 baths condo. Very luxurious and has everything needed for a family. TV with cable in every room. Fully furnished kitchen. Washer and dryer. Great views and wonderful swim pool and balcony. Free wifi. Very safe and secure. Maid service everyday.
Cons:
The Suites Malecon Cancun offers guests stunning views in a luxurious environment. There is a restaurant and an outdoor pool on-site, and there is also a fitness center for guest use. There is a lovely outdoor terrace where guests can enjoy the view and the balmy ocean breezes. Plus, there is a garden area that is ideal for an evening stroll. There are free newspapers and free WiFi available in the lobby. Guests can dine al fresco in the picnic area. Plus, there are laundry services available for guest convenience. Staff members can assist guests in both English and Spanish. There are 64 rooms available for booking, and all of the rooms are spread among 18 floors. The rooms are well-appointed and have air conditioning to keep guests comfortable. There are coffee makers provided, and guests can order from room service during limited hours. There are irons, ironing boards, and hairdryers available upon request. Plus, the private bathrooms are spacious with stand-up showers and free toiletries. Local calls can be made without incurring additional charges. Housekeeping stops in daily to tidy up. There are also microwaves and safes provided in the guest rooms. Guests can enjoy many area attractions which are in walking distance including the Plaza Las Americas, Dubai Palace Casino, and the Market 28. The Royal Yak Casino and Sports Book is also accessible on foot, and many guests go shopping at the Malecon Americas Shopping Mall which is nearby. Ceviche Square is a 16-minute walk from the hotel, and the Plaza Nichupte Shopping Mall is less than 20 minutes away on foot.
You'll be centrally located in Cancun with a stay at Adhara Hacienda Cancun, within a 15-minute walk of Mercado 23 and Benito Juarez Municipal Building. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 2 042 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,8
Pros: It has parking ..well secure
Poor
1,0
Pros: The pool and bar area were opened as long as people were there to patronize it.
Excellent
9,5
Pros: Friendly staff, great rooms and a good restaurant. Poolside area very pleasant apart from the odd mosquito
Excellent
8,8
Pros: The rooms are comfortable and very clean. I enjoyed the pool area as it is very relaxing with great drink selections at the bar. The water does not appear to be heated but due to the heat level it is not too cold to hop right in. The food was very delicious compared to other parts in Cancun near the hotel zone. I would recommend this hotel and would also return. Overall staff members were very friendly, within the restaurant there was an older gentleman by the name of Luis. He was friendly and helpful from the first day. Such great customer service and just an overall nice gentleman.
Excellent
10,0
Pros: The Staff & Cleanliness
Excellent
10,0
Pros: Location
Okay
5,8
Pros: The rooms are not the same as on the pictures. There is mold
Excellent
8,3
Pros: Good place to stay before leaving the country. Good breakfast.
Good
7,0
Pros: The pool and the breakfast
Excellent
10,0
Pros: Very friendly and good English-speaking staff. Who did everything to make us feel as good as possible. And went looking with us to find a room that was as quiet as possible for us. The hotel looks clean and tidy, with spacious rooms and a nice swimming pool. The current buffet breakfast is good and very extensive
Good
6,8
Pros: The kids loved the pool. We also enjoyed the big variety at the breakfast buffet.
Mediocre
2,0
Pros: Clean room and good restaurant.
Details
Reviews
Overall 8,7 Excellent
Based on 2 042 reviews
Pool
9,1
Breakfast
8,9
Cleanliness
8,5
Service
8,5
WiFi
8,5
Value
8,4
Location
8,4
Amenities
8,2
Vibe
8,1
Room
7,6
Pool
9,2
Breakfast
9,1
Amenities
8,6
Service
8,2
Location
8,1
Cleanliness
8,1
Room
7,2
Comfort
6,7
Breakfast
9,1
Location
8,6
Service
8,1
Comfort
7,2
Room
7,0
8,8 Excellent
Pros: It has parking ..well secure
Cons:
1,0 Poor
Pros: The pool and bar area were opened as long as people were there to patronize it.
Cons: The hotel says that they offer a free transfer service. Instead they require you to pay $7 USD per person each way. Once paid they can never find your reservation and request payment again. Also, walls are paper thin, you can hear everything in the hall.
9,5 Excellent
Pros: Friendly staff, great rooms and a good restaurant. Poolside area very pleasant apart from the odd mosquito
Cons: Not much! An ATM would be handy but the supermarket with one in it is a 5-7m walk away
8,8 Excellent
Pros: The rooms are comfortable and very clean. I enjoyed the pool area as it is very relaxing with great drink selections at the bar. The water does not appear to be heated but due to the heat level it is not too cold to hop right in. The food was very delicious compared to other parts in Cancun near the hotel zone. I would recommend this hotel and would also return. Overall staff members were very friendly, within the restaurant there was an older gentleman by the name of Luis. He was friendly and helpful from the first day. Such great customer service and just an overall nice gentleman.
Cons: The only time I was displeased was during a time I stood in line waiting for service. Another guest who walked up after me cutting the line was assisted before I was. The incident was at the front desk, I waited for about 5 mins to be assisted as the staff was checking a male into his room. As soon as it was my turn the lady greets me and I begin to step forward. As I am stepping forward a lady appears from around the corner acts as if she doesn’t see me and begins to ask about her room key. Instead of the hotel clerk asking her to wait she assisted her. The staff never apologized, it was just as if it was okay and just disregarded me at that point. In my opinion that was not a good customer service call, the staff should be mindful of that action. When people stand in line for a service there is a reason, everyone should be assisted according to the order in which they stand and properly acknowledged. Thankfully someone else cane from that back and had greeted me after a few minutes otherwise I would have stood there longer as the other guest was still rambling on about her issue.
10,0 Excellent
Pros: The Staff & Cleanliness
Cons: Nope.
10,0 Excellent
Pros: Location
Cons:
5,8 Okay
Pros: The rooms are not the same as on the pictures. There is mold
Cons: Rooms are small and there is mold
8,3 Excellent
Pros: Good place to stay before leaving the country. Good breakfast.
Cons: Nothing , only stayed 1 night
7,0 Good
Pros: The pool and the breakfast
Cons: Some of the staff is not always smiling Some of the staff is very smiling
10,0 Excellent
Pros: Very friendly and good English-speaking staff. Who did everything to make us feel as good as possible. And went looking with us to find a room that was as quiet as possible for us. The hotel looks clean and tidy, with spacious rooms and a nice swimming pool. The current buffet breakfast is good and very extensive
Cons:
6,8 Good
Pros: The kids loved the pool. We also enjoyed the big variety at the breakfast buffet.
Cons: The room smelled damp and musty and it was dark. It was also too cold - the AC was very old. We also didn't like the location. There is really nothing around. We only stayed the last night before our flight. Would not stay there again though.
2,0 Mediocre
Pros: Clean room and good restaurant.
Cons: Staff unhelpful- location dangerous.
You'll be centrally located in Cancun with a stay at Adhara Hacienda Cancun, within a 15-minute walk of Mercado 23 and Benito Juarez Municipal Building. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A stay at Grand City Hotel places you in the heart of Cancun, within a 15-minute walk of Market 28 and Plaza Las Americas. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 428 reviews
All reviews
- All reviews
Excellent
9,5
Pros: I am a Travel Agency Owner and was visiting another Resort for the following 3 days. I only needed 1 night and found the Grand City Hotel in my Portal. It was a GRAND experience and would recommend it to any of my clients that want something local, economical and clean.
Excellent
10,0
Pros: location, rooms
Excellent
10,0
Pros: the breakfast was really good. it was right next to a budget rent a car and we were able to rent a car with a discount for staying at the hotel. the staff was really nice and our room was cleaned every single day. they even set up a crib for our baby. big rooms comfortable beds and really close to everything we had a walmart walking distance, a plaza where there was a burger king and many restaurants open till late. in the corner of the street there was a convinience store OXXO open 24/7 and the bus stop to go to the hotel zone and beaches. great place great price super friendly people! i will be back. thank you florcita for the breakfast.
Excellent
8,8
Pros: It was very closed off from the road and felt very safe. Personnel is very friendly.
Good
7,7
Pros: Friendly staff, clean rooms, nice courtyard, walking to Walmart, 666 bar on same block.
Good
6,8
Pros: Clean and simple. Good for what we needed.
Good
7,5
Pros: Receptionists were helpful and friendly.
Excellent
9,3
Pros: Nice hotel with a very pleasant atmosphere. Spacous room with comfortable beds, nice bathroom. The hotel and the room was clean, staff was helpful. Although breakfast was not included in our price, the hotel provided a good selection of typical local food to chose from (to be paid).
Okay
4,8
Pros: Spacious, small clean pool. New and nice decore. They arranged ground floor as mom is in wheelchair.
Easy ground level free parking.
Excellent
9,5
Pros: Place was clean and staff helpful. We only used as a place to sleep while in transit to Cuba. There is supermarket and Service station very close. And also a restaurant on corner which unfortunately was closed on Monday so we did not go. I can’t comment on location as we did not go out. However do your own research.
Excellent
10,0
Pros: I stayed one night, the staff were helpful and friendly, location was good to walk around, the room is big and comfortable
Excellent
9,5
Pros: Great location, super comfortable and clean!
Details
Reviews
Overall 8,7 Excellent
Based on 428 reviews
Service
9,5
Cleanliness
9,4
Pool
9,4
Food
8,8
Room
8,4
Location
8,4
Vibe
7,2
Comfort
7,1
Bar
6,8
WiFi
6,5
Breakfast
5,8
9,5 Excellent
Pros: I am a Travel Agency Owner and was visiting another Resort for the following 3 days. I only needed 1 night and found the Grand City Hotel in my Portal. It was a GRAND experience and would recommend it to any of my clients that want something local, economical and clean.
Cons: I didn't get a 'chance' to try the restaurant but was informed by other guests that it wasn't so well. Additionally, although an extremely small Hotel, there is no elevator. I had assistance checking into my room, but not checking out. Therefore, I had to carry my luggage down a flight of stairs.
10,0 Excellent
Pros: location, rooms
Cons:
10,0 Excellent
Pros: the breakfast was really good. it was right next to a budget rent a car and we were able to rent a car with a discount for staying at the hotel. the staff was really nice and our room was cleaned every single day. they even set up a crib for our baby. big rooms comfortable beds and really close to everything we had a walmart walking distance, a plaza where there was a burger king and many restaurants open till late. in the corner of the street there was a convinience store OXXO open 24/7 and the bus stop to go to the hotel zone and beaches. great place great price super friendly people! i will be back. thank you florcita for the breakfast.
Cons:
8,8 Excellent
Pros: It was very closed off from the road and felt very safe. Personnel is very friendly.
Cons: Location is near alot of shops and restaurants but far away from downtown and the hotel zone
7,7 Good
Pros: Friendly staff, clean rooms, nice courtyard, walking to Walmart, 666 bar on same block.
Cons: Had to be in your room for a/c to work,.(no cooling room for your return), small refrigerate didn't cool well. That's all, no bad deal. Beds are firm but I like that.
6,8 Good
Pros: Clean and simple. Good for what we needed.
Cons: The "third bed" in the room turned out to be a couch that folded down. Ok, but not as expected.
7,5 Good
Pros: Receptionists were helpful and friendly.
Cons: If we had information about the tours on hand at the hotel that would have been helpful. Needed Engish speaking ability to all receptionists.
9,3 Excellent
Pros: Nice hotel with a very pleasant atmosphere. Spacous room with comfortable beds, nice bathroom. The hotel and the room was clean, staff was helpful. Although breakfast was not included in our price, the hotel provided a good selection of typical local food to chose from (to be paid).
Cons: Our room's window was facing to a firewall. But as we spent very limited time in the room during the day, it was not annoying. Nothing else to mention.
4,8 Okay
Pros: Spacious, small clean pool. New and nice decore. They arranged ground floor as mom is in wheelchair.
Easy ground level free parking.
Cons: Terrible check in. Dispute my confirmed reservation that I provided the check in staff made us wait. Not sure if he found the reservation.
Terrible to have rock and roll till just after4:00AM!!!!!
9,5 Excellent
Pros: Place was clean and staff helpful. We only used as a place to sleep while in transit to Cuba. There is supermarket and Service station very close. And also a restaurant on corner which unfortunately was closed on Monday so we did not go. I can’t comment on location as we did not go out. However do your own research.
Cons: Nothing. All was good.
10,0 Excellent
Pros: I stayed one night, the staff were helpful and friendly, location was good to walk around, the room is big and comfortable
Cons: The breakfast was really bad sorry
9,5 Excellent
Pros: Great location, super comfortable and clean!
Cons: Slow internet in the rooms.
A stay at Grand City Hotel places you in the heart of Cancun, within a 15-minute walk of Market 28 and Plaza Las Americas. Free self parking is available onsite.
A stay at Ambiance Suites Cancun places you in the heart of Cancun, within a 15-minute walk of Plaza Las Americas and Dubai Palace Casino. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free valet parking is available onsite.
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Overall 8,6 Excellent
Based on 1 189 reviews
All reviews
- All reviews
- Couples
Excellent
9,5
Pros: Very good size and comfortable room, very courteous and efficient staff, car park was easy to get to. We were just passing by and it was perfect for our purposes.
Excellent
9,3
Pros: Clean ang spacious room.
Good
7,5
Excellent
10,0
Pros: I was so impressed with the quality of bed! I never had a mattress so comfortable and room service too!
Excellent
8,0
Pros: Nice breAkfast, pretty pool
Good
7,5
Pros: Beds comfortable- nice place located downtown
Excellent
9,5
Pros: Friendly people, always willing to help.
Excellent
9,5
Pros: Great big room, good bathroom/shower, quick check-in and check-out
Excellent
10,0
Pros: The check in process was amazing They took their time making sure I knew what I was getting in to and made sure I was okay with what they offered
Excellent
10,0
Pros: Price, location
Excellent
8,8
Pros: Good for price and staying 1 night passing through Cancun to other destinations in Mexico.
Excellent
10,0
Pros: The starff is very good. they are all very polite and kind. The room is clean. Lunch is delicious and not expensive. I like here.
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Details
Reviews
Overall 8,6 Excellent
Based on 1 189 reviews
WiFi
8,8
Value
8,7
Service
8,5
Location
8,5
Room
8,4
Comfort
7,5
Pool
5,0
Breakfast
4,7
Beach
4,2
Wellness
2,2
Room
8,2
Location
8,1
9,5 Excellent
Pros: Very good size and comfortable room, very courteous and efficient staff, car park was easy to get to. We were just passing by and it was perfect for our purposes.
Cons:
9,3 Excellent
Pros: Clean ang spacious room.
Cons: Service during breakfast is quite slow
7,5 Good
Pros:
Cons: The bed would be softer.
10,0 Excellent
Pros: I was so impressed with the quality of bed! I never had a mattress so comfortable and room service too!
Cons:
8,0 Excellent
Pros: Nice breAkfast, pretty pool
Cons:
7,5 Good
Pros: Beds comfortable- nice place located downtown
Cons: So much noise from people moving furniture all night. Was woken up many times.
9,5 Excellent
Pros: Friendly people, always willing to help.
Cons:
9,5 Excellent
Pros: Great big room, good bathroom/shower, quick check-in and check-out
Cons: We were lucky to get a carpark; spaces seem limited
10,0 Excellent
Pros: The check in process was amazing They took their time making sure I knew what I was getting in to and made sure I was okay with what they offered
Cons: No complaints
10,0 Excellent
Pros: Price, location
Cons: Poor breakfast, basic
8,8 Excellent
Pros: Good for price and staying 1 night passing through Cancun to other destinations in Mexico.
Cons: Not much in the breakfast option included in the booking. Extras like yogurt need to be paid for additionally. The gym is very, very small and was like a hot box!
10,0 Excellent
Pros: The starff is very good. they are all very polite and kind. The room is clean. Lunch is delicious and not expensive. I like here.
Cons:
A stay at Ambiance Suites Cancun places you in the heart of Cancun, within a 15-minute walk of Plaza Las Americas and Dubai Palace Casino. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free valet parking is available onsite.
Ramada Cancun City is conveniently located in Cancun Downtown with exceptional accessibility to Corporations, entertainment areas, beaches, malls, discotheques, bars, pharmacies, banks and local hospitals. This fully renovated 100% non-smoking facility offers services for Corporate and Leisure Travelers with Restaurant, Bar, Lounge, Gym, Concierge, Executive Floor, Outdoor Pool and Travel Agent Desk. The Business Center offers complimentary use of computers, copy and fax, secretarial service and Coffee Breaks. For your convenience, High Speed Wireless Internet Access service is available in all public areas. If you like a quick break on the Beach, our complimentary Shuttle Service will take you in and out from the Facility in a Breeze. Welcome to Ramada Cancun City. Extra Person Charge is 150 Pesos.
Overall 8,4 Excellent
Based on 1 695 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10,0
Pros: I really liked that the staff was so kind!
Excellent
8,8
Pros: 5-10 min walk from ADO bus station, some nearby restaurants. Towels by the pool, good aircon and wifi. Breakfast ok. Shuttle to beach.
Excellent
9,3
Pros: Everything. Breakfast included in price...great. Not far from activities. English speaking staff a big plus
Okay
5,8
Pros: Check in staff were friendly & efficient. Very close to ADOS bus station.
Excellent
8,3
Pros: Location very near the bus station. The room was big, comfortable bed, nice shower. Breakfast buffet was quite good.
Good
7,5
Pros: It's few minutes walking from bus station from where bus leaves to airport, pool side is cute, breakfast is buffet with eggs and waffles cooked for you
Excellent
8,3
Pros: The room is nice. hotel looks good & well maintained.
Good
6,0
Excellent
8,8
Pros: The staff were really helpful and the breakfast was very good with made to order omelettes.
Excellent
9,5
Pros: Very helpful staff and excellent breakfast
Excellent
8,8
Pros: Location is awesome as it’s located downtown Cancun walking distance to so many things like the mercado 28 and Ave Tulum which is one of the important streets. It’s relatively safe too. The breakfast was pretty good and tasty as well serving traditional Mexican which was a difference to the norm. Overall, my experience was great and will book again if visiting Cancun.
Good
7,1
Pros: the rrom was nice
Details
Reviews
Overall 8,4 Excellent
Based on 1 695 reviews
Pool
8,7
Service
8,7
Location
8,5
Breakfast
8,3
Room
7,2
WiFi
7,0
Pool
8,8
Service
8,6
Breakfast
8,4
Location
8,3
Room
7,6
Comfort
6,3
Pool
8,9
Breakfast
8,7
Location
8,5
Service
8,2
Room
5,9
Comfort
4,8
Service
8,7
Location
8,2
10,0 Excellent
Pros: I really liked that the staff was so kind!
Cons:
8,8 Excellent
Pros: 5-10 min walk from ADO bus station, some nearby restaurants. Towels by the pool, good aircon and wifi. Breakfast ok. Shuttle to beach.
Cons:
9,3 Excellent
Pros: Everything. Breakfast included in price...great. Not far from activities. English speaking staff a big plus
Cons:
5,8 Okay
Pros: Check in staff were friendly & efficient. Very close to ADOS bus station.
Cons: The room smelt very damp. The bedding was poor quality; it was rough & felt dirty. The room was really worn and this made it feel unclean though I think the cleaners did a pretty good job.
8,3 Excellent
Pros: Location very near the bus station. The room was big, comfortable bed, nice shower. Breakfast buffet was quite good.
Cons: The check in process was too long. I arrived at 3 am and had to leave for the airport at 8 am and we had to stand at the reception for a 45-minute check in. I did not get a receipt of my payment, I requested it by email and received a cancellation of my booking instead...
7,5 Good
Pros: It's few minutes walking from bus station from where bus leaves to airport, pool side is cute, breakfast is buffet with eggs and waffles cooked for you
Cons:
8,3 Excellent
Pros: The room is nice. hotel looks good & well maintained.
Cons: Breakfast is poor, location not great
6,0 Good
Pros:
Cons: I was not able to prove my reservations to the manager so we had to pay twice. The manager said that my phone showing the payment with reservation numbers meant nothing to him. The Police were called as I was loud and upset, then I was hand cuffed.
8,8 Excellent
Pros: The staff were really helpful and the breakfast was very good with made to order omelettes.
Cons: The free shuttle bus to the beach only goes at 10 am or 11 am and only returns at 4:30 pm.
9,5 Excellent
Pros: Very helpful staff and excellent breakfast
Cons: The WiFi was not great
8,8 Excellent
Pros: Location is awesome as it’s located downtown Cancun walking distance to so many things like the mercado 28 and Ave Tulum which is one of the important streets. It’s relatively safe too. The breakfast was pretty good and tasty as well serving traditional Mexican which was a difference to the norm. Overall, my experience was great and will book again if visiting Cancun.
Cons: The pillows were too flat hence found it hard to sleep on them.
7,1 Good
Pros: the rrom was nice
Cons: the gym is not good
Ramada Cancun City is conveniently located in Cancun Downtown with exceptional accessibility to Corporations, entertainment areas, beaches, malls, discotheques, bars, pharmacies, banks and local hospitals. This fully renovated 100% non-smoking facility offers services for Corporate and Leisure Travelers with Restaurant, Bar, Lounge, Gym, Concierge, Executive Floor, Outdoor Pool and Travel Agent Desk. The Business Center offers complimentary use of computers, copy and fax, secretarial service and Coffee Breaks. For your convenience, High Speed Wireless Internet Access service is available in all public areas. If you like a quick break on the Beach, our complimentary Shuttle Service will take you in and out from the Facility in a Breeze. Welcome to Ramada Cancun City. Extra Person Charge is 150 Pesos.
Fiesta Inn continues to evolve and transform as a leader in Business Class hotels with the Fiesta Inn Cancn Las Amricas. The hotel is designed to let visitors pass their time as they wish, with spaces that are functional and welcoming, so guests can work independently or socialize in groups. Today, the Fiesta Inn is more than just a hotel. It's a community of travelers all working to get ahead.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.Please be advised that from March 1st 2019, an official Sanitation tax of 1.46 dollars per night will be charged in our hotels located in Benito Jurez, Quintana Roo (Cancn).
Overall 8,4 Excellent
Based on 1 261 reviews
All reviews
- All reviews
- Families
Excellent
10,0
Excellent
8,8
Pros: The hotel was clean and comfortable and in a great location as it is at the entrance to the shopping mall.
Excellent
10,0
Pros: We had booked another appartment in the shopping mall which they had canceled upon arrival, I stranded with family of 6 and 3 small kids at 8 pm in cancun after 12 hours in the car. Fiesta inn accommodated us and helped us out, they were actrually pretty full but moved some thing around to get us 2 side by side rooms. We loved the service. ! great job
Good
6,8
Pros: Location it's good and room it's ok
Excellent
10,0
Pros: I frequently stay at this hotel for business. This time around was given one of the newly renovated rooms; big, spacious with a great bay view. Was there on a Wednesday and that is special Taco day. Delicious!
Okay
5,5
Excellent
9,3
Excellent
9,5
Excellent
8,0
Pros: Hotel is located at the mall which has a great food hall. There are also plenty of well known foods brands as well.
Good
7,5
Details
Reviews
Overall 8,4 Excellent
Based on 1 261 reviews
Location
8,3
Service
8,0
WiFi
7,0
Room
6,2
Pool
6,0
Value
6,0
Amenities
5,5
Breakfast
5,4
Beach
5,0
Comfort
4,5
Wellness
4,4
Service
7,9
Room
5,4
Comfort
4,6
10,0 Excellent
Pros:
Cons: I wish parking was available, that's all that was missing for us.
8,8 Excellent
Pros: The hotel was clean and comfortable and in a great location as it is at the entrance to the shopping mall.
Cons: The corridors have floor tiles, which means you can hear everybody walking around.
10,0 Excellent
Pros: We had booked another appartment in the shopping mall which they had canceled upon arrival, I stranded with family of 6 and 3 small kids at 8 pm in cancun after 12 hours in the car. Fiesta inn accommodated us and helped us out, they were actrually pretty full but moved some thing around to get us 2 side by side rooms. We loved the service. ! great job
Cons:
6,8 Good
Pros: Location it's good and room it's ok
Cons: It was good overall but for the price you can stay somewhere better the pool is small
10,0 Excellent
Pros: I frequently stay at this hotel for business. This time around was given one of the newly renovated rooms; big, spacious with a great bay view. Was there on a Wednesday and that is special Taco day. Delicious!
Cons: Nothing loved my experience.
5,5 Okay
Pros:
Cons: Difficult to access
9,3 Excellent
Pros:
Cons: The air is so bad in the room
9,5 Excellent
Pros:
Cons: No vending machines, ice machines or mini fridge. Had to go downstairs everytime and ask from bartender. Ridiculous. Therefore we did not bother with it and purchased what we wanted in the mall. Hotel misses out byy being penny wise and pound foolish
8,0 Excellent
Pros: Hotel is located at the mall which has a great food hall. There are also plenty of well known foods brands as well.
Cons: Some distance from the airport and no shuttle available and taxis are very expensive.
7,5 Good
Pros:
Cons: On the recepion when i check-in there dident told me about the swimmingpool or where the breakfast was and at what times.
Fiesta Inn continues to evolve and transform as a leader in Business Class hotels with the Fiesta Inn Cancn Las Amricas. The hotel is designed to let visitors pass their time as they wish, with spaces that are functional and welcoming, so guests can work independently or socialize in groups. Today, the Fiesta Inn is more than just a hotel. It's a community of travelers all working to get ahead.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.Please be advised that from March 1st 2019, an official Sanitation tax of 1.46 dollars per night will be charged in our hotels located in Benito Jurez, Quintana Roo (Cancn).
The LQ Hotel by La Quinta Cancun has been awarded the 2018 TripAdvisor Certificate of Excellence award.The LQ Hotel by La Quinta Cancun is located in the heart of downtown Cancun and very close to the world class entertainment, dining, and the beautiful white sand beaches of the Caribbean Sea.Whether traveling for business or pleasure, our central location makes us ideal for a family vacation, a weekend getaway or the business traveler needs. We're just steps from Malecon Americas, one of the biggest shopping malls in town, as well as banks, government offices, hospitals, pharmacies and restaurants.There are also plenty of fun activities nearby, including water sports, boating, water parks, fishing excursions, archaeological ruins, casinos, shopping outlets and golfing!Our guest rooms offer pillowtop mattresses, a microwave, refrigerator, coffee maker, hairdryer, iron and board, in-room safe, 32" LCD TV with premium channels, iPod ready alarm clock radio, free high speed internet and free local calls. Our hotel includes a Free Traditional Breakfast, free wireless high-speed Internet access in all our public areas, 24-hour business center, a fully equipped fitness center, relaxing outdoor pool, room service and a Mexican Restaurant. After a day of hard work enjoy your favorite drink while watching your favorite sports game at our lobby bar.The LQ Hotel by La Quinta Cancun team is focused in an excellence service. Guests are treated to warm hospitality and personal attention.
Overall 8,3 Excellent
Based on 1 994 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,3
Pros: The hotel did grant me an late checkout and gave me an extra hour.
Excellent
9,3
Pros: Lovely breakfast and the huge bed!!
Excellent
10,0
Pros: Very clean, breakfast variety was amazing! Plenty of restaurants around the property. Staff very nice and accommodating.
Excellent
10,0
Pros: Good breakfast, staff gave us great recommendation for dinner place nearby
Okay
4,3
Excellent
10,0
Pros: Good central location in Downtown. Easy walk to the major bus lines. Convenience store next door and an easy walk to the American style mall.
Good
7,5
Pros: Needs more variety of products. Fruits good, coffee good. Cafeteria staff good. Needs improve in housekeeping service at the rooms.
Excellent
9,0
Pros: The location and staff
Excellent
9,5
Pros: Welcoming and helpful staff, big room and super-size confo bed
Okay
5,8
Excellent
10,0
Pros: Really nice place to stay. All very clean and staff was great! We stayed for 1 night to continu our road trip.
Good
7,0
Pros: It felt safe.
Details
Reviews
Overall 8,3 Excellent
Based on 1 994 reviews
Location
9,0
Value
8,6
Service
8,5
Breakfast
8,0
Room
7,7
WiFi
7,6
Comfort
7,4
Cleanliness
7,3
Amenities
6,8
Pool
5,7
Beach
4,3
Wellness
4,0
Location
8,8
Service
8,6
Breakfast
8,1
Cleanliness
7,6
Room
7,5
Comfort
7,5
Location
9,3
Service
8,4
Breakfast
8,4
Room
7,1
Room
7,1
9,3 Excellent
Pros: The hotel did grant me an late checkout and gave me an extra hour.
Cons: Limited places to sit down to relax / wait. I had the afternoon to wait after check out and decided to wait in the attached cafe.
9,3 Excellent
Pros: Lovely breakfast and the huge bed!!
Cons:
10,0 Excellent
Pros: Very clean, breakfast variety was amazing! Plenty of restaurants around the property. Staff very nice and accommodating.
Cons: This hotel has really thin walls. I could hear people next door partying and laughing really late at night. The workers would talk really loud early in the morning as well, like yelling.
10,0 Excellent
Pros: Good breakfast, staff gave us great recommendation for dinner place nearby
Cons:
4,3 Okay
Pros:
Cons: Bad air conditioning and humidity
10,0 Excellent
Pros: Good central location in Downtown. Easy walk to the major bus lines. Convenience store next door and an easy walk to the American style mall.
Cons: In other hotels Ive stayed at in Mexico, I had a more broad option for television programming where english was an option, or the audio feed could be changed from Spanish to English.
7,5 Good
Pros: Needs more variety of products. Fruits good, coffee good. Cafeteria staff good. Needs improve in housekeeping service at the rooms.
Cons: Not Applicable
9,0 Excellent
Pros: The location and staff
Cons: The hot tub didn't work and the pool was not as big as pictured.
9,5 Excellent
Pros: Welcoming and helpful staff, big room and super-size confo bed
Cons:
5,8 Okay
Pros:
Cons: We booked months in advance for a room with 2 queen size beds (for 4 people). They weren’t able to provide the bookend room and offered us a king size bed with a small and uncomfortable single bed. Only after arguing we were able to obtain another small uncomfortable single bed for the 4th person.
10,0 Excellent
Pros: Really nice place to stay. All very clean and staff was great! We stayed for 1 night to continu our road trip.
Cons:
7,0 Good
Pros: It felt safe.
Cons: It was isolated from anything but basic food and shopping. Needed a taxi for transportation. Probably why it felt safe.
The LQ Hotel by La Quinta Cancun has been awarded the 2018 TripAdvisor Certificate of Excellence award.The LQ Hotel by La Quinta Cancun is located in the heart of downtown Cancun and very close to the world class entertainment, dining, and the beautiful white sand beaches of the Caribbean Sea.Whether traveling for business or pleasure, our central location makes us ideal for a family vacation, a weekend getaway or the business traveler needs. We're just steps from Malecon Americas, one of the biggest shopping malls in town, as well as banks, government offices, hospitals, pharmacies and restaurants.There are also plenty of fun activities nearby, including water sports, boating, water parks, fishing excursions, archaeological ruins, casinos, shopping outlets and golfing!Our guest rooms offer pillowtop mattresses, a microwave, refrigerator, coffee maker, hairdryer, iron and board, in-room safe, 32" LCD TV with premium channels, iPod ready alarm clock radio, free high speed internet and free local calls. Our hotel includes a Free Traditional Breakfast, free wireless high-speed Internet access in all our public areas, 24-hour business center, a fully equipped fitness center, relaxing outdoor pool, room service and a Mexican Restaurant. After a day of hard work enjoy your favorite drink while watching your favorite sports game at our lobby bar.The LQ Hotel by La Quinta Cancun team is focused in an excellence service. Guests are treated to warm hospitality and personal attention.
With a stay at Smart Cancun by Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Overall 8,1 Excellent
Based on 3 219 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
2,5
Pros: Nothing. It was the worst start to my holiday.
Okay
4,5
Pros: Staff was very nice
Mediocre
2,5
Pros: Nice pool.
Excellent
10,0
Pros: Great staff and services.
Excellent
8,3
Pros: We were upgraded for free,
Excellent
10,0
Pros: We liked that it was close to many restaurants and markets you can actually walk there and it’s on a safe area,we loved the pool area is gorgeous and the prices for the drinks are affordable, breakfast it was actually great but foremost the staff is great they make sure your stay is comfortable.
Excellent
9,3
Pros: Pool
Good
6,8
Pros: Property does what it says on the tin - will provide a good clean room. Not in the best location if you want to go to the beach, but good if you are doing the Chichen Itza tour
Poor
1,0
Pros: Nothing
Good
6,3
Pros: The breakfast was really good and also had a lot compared to other Mexican Hotels I have been. The pool area is quite nice. The are is for sure not on the beach, but is perfect for ADO Bus which we took.
Good
6,3
Pros: Good rate and clean hotel for quick stays
Mediocre
3,0
Pros: Pool area
Details
Reviews
Overall 8,1 Excellent
Based on 3 219 reviews
Value
8,9
Pool
8,7
Breakfast
8,6
Location
8,3
Service
7,5
WiFi
5,8
Room
5,1
Wellness
5,1
Comfort
3,7
Cleanliness
3,5
Breakfast
8,7
Pool
8,4
Location
7,9
Service
7,8
Room
5,4
Wellness
5,3
Cleanliness
3,6
Comfort
3,3
Value
9,1
Breakfast
8,8
Pool
8,6
Location
8,1
Service
7,4
Vibe
4,4
Room
3,5
Cleanliness
3,1
Comfort
3,1
2,5 Mediocre
Pros: Nothing. It was the worst start to my holiday.
Cons: Over 2 hours to check in. Long waits for restaurant, couldn’t get water easily. Tv didn’t work, called reception 5 times no one would come fix it. Room service over 2 hour wait. Check out wasn’t easy through machines had to again line up for ages to check out. Honestly I would never go back.
4,5 Okay
Pros: Staff was very nice
Cons: Overall too many little things left us disappointed. The First morning our water went out, electrical tape was holding our key access together, our window would shift and make noise (we had to place a towel in between the glass so it wouldn’t keep us up), the shower set up made for water to get everywhere, our cable would go in and out eventually the English channels going completely out, and lastly the water goes from hot to cold while showering. I understand it is a budget hotel but there should still be a standard.
2,5 Mediocre
Pros: Nice pool.
Cons: Location isn’t the best. Food is terrible. Staff tried to over charge us upon arrival.
10,0 Excellent
Pros: Great staff and services.
Cons: Location is quiet far from the clubs.
8,3 Excellent
Pros: We were upgraded for free,
Cons: they don't have free wifi u have to pay. That's terrible since we're travelling for business
10,0 Excellent
Pros: We liked that it was close to many restaurants and markets you can actually walk there and it’s on a safe area,we loved the pool area is gorgeous and the prices for the drinks are affordable, breakfast it was actually great but foremost the staff is great they make sure your stay is comfortable.
Cons: The only thing we didn’t like was the Wi-Fi it didn’t work at all for us.
9,3 Excellent
Pros: Pool
Cons: Location
6,8 Good
Pros: Property does what it says on the tin - will provide a good clean room. Not in the best location if you want to go to the beach, but good if you are doing the Chichen Itza tour
Cons: Both nights I stayed here it was very noisy outside my room - and both nights it was staff members shouting and laughing. They were on the radios and very loud whilst attending the ice machine. It was only about 10pm but I had travelled long with the time difference and needed sleep
1,0 Poor
Pros: Nothing
Cons: The roads are very dirty and is not a 4 star hotel is a 2 star and the breakfast is very poor
6,3 Good
Pros: The breakfast was really good and also had a lot compared to other Mexican Hotels I have been. The pool area is quite nice. The are is for sure not on the beach, but is perfect for ADO Bus which we took.
Cons: It's extremely loud!!! As I first entered the room I thought the window is open, cause the traffic was insane loud (and there is a big street in front of the hotel), but the windows had been closed. The noise was just terrible. The "quick" checkin with an employee of the hotel at a "machine" took so much longer than a normal checkin via a person - I really don't understand this ridiculous procedure!
6,3 Good
Pros: Good rate and clean hotel for quick stays
Cons: The pool area and bar had very little service in the middle of the afternoon.
3,0 Mediocre
Pros: Pool area
Cons: Play security guards they watch you like a thief. Have you have a rental car you have to get permission to leave the property it's like you're in prison. Rooms were very dirty dirty mirrors dirty . 4 star lol is 2 star.. poor breakfast. Over priced hotel
With a stay at Smart Cancun by Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
With a stay at Hotel Antillano, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.
Overall 8,1 Excellent
Based on 1 231 reviews
All reviews
- All reviews
- Couples
- Solo
Good
7,5
Pros: The bed is good as is very good
Excellent
9,5
Pros: I liked having staff available at the desk. The staff was friendly and accommodating. A small, tasty menu available at good prices. Tour operator in the lobby was very helpful. Beds were comfortable. Room very clean.
Excellent
8,3
Pros: Big enough room. Nice and clean. Close to everything. Easy access to transportation. Staff super nice.
Good
6,8
Pros: The lobby bar and breakfast area was rarely open, not many options.
Excellent
8,8
Pros: Good bed firm but comfortable
Good
7,5
Pros: Nice clean room
Okay
5,5
Pros: Location (walking distance to ADO bus station)
Excellent
8,0
Pros: Big and clean room, cool drinking water provided, walking distance from the bus terminal (with buses to the airport), bar in the lobby serves nice beers.
Excellent
8,3
Pros: Internet was excellent, which is of paramount importance for me. Swimming pool.
Good
7,5
Pros: Huge and comfortable rooms. Great location, very close to ADO bus station.
Details
Reviews
Overall 8,1 Excellent
Based on 1 231 reviews
Beach
10,0
Location
9,3
Value
9,2
WiFi
8,9
Cleanliness
8,8
Service
7,8
Room
6,6
Comfort
5,7
Breakfast
5,2
Amenities
4,0
Location
9,4
Room
5,9
Comfort
5,6
Comfort
6,1
7,5 Good
Pros: The bed is good as is very good
Cons:
9,5 Excellent
Pros: I liked having staff available at the desk. The staff was friendly and accommodating. A small, tasty menu available at good prices. Tour operator in the lobby was very helpful. Beds were comfortable. Room very clean.
Cons: Sheets and towels were a bit threadbare. Noise in the hallway from loud guests.
8,3 Excellent
Pros: Big enough room. Nice and clean. Close to everything. Easy access to transportation. Staff super nice.
Cons: We could not control the ac in the room. It got really cold in the room at one point but staff couldn’t turn it off or regulate the temperature because it was connected to other rooms. They had to put newspapers to stop the air from coming out.
6,8 Good
Pros: The lobby bar and breakfast area was rarely open, not many options.
Cons: No temp control in my room and they are stingy with the towels only let you have 2 a day.
8,8 Excellent
Pros: Good bed firm but comfortable
Cons: Air conditioning too cool
7,5 Good
Pros: Nice clean room
Cons: Aircon was very cold and you cannot control the temperature
5,5 Okay
Pros: Location (walking distance to ADO bus station)
Cons: AC too strong in the room, asked twice to the hotel to do something, they said they will but no one came to fix it
8,0 Excellent
Pros: Big and clean room, cool drinking water provided, walking distance from the bus terminal (with buses to the airport), bar in the lobby serves nice beers.
Cons: The airconditioning was set a bit too cold and we could not change the setting ourselves, some noise from the street at night.
8,3 Excellent
Pros: Internet was excellent, which is of paramount importance for me. Swimming pool.
Cons: The entire hotel was like an ice box. No individual air conditioners but the low temperature was controlled centrally. To reduce the cold, only some louvers could be shut.
7,5 Good
Pros: Huge and comfortable rooms. Great location, very close to ADO bus station.
Cons: Noisy central air conditioner. No chance to regulate and set the temperature.
With a stay at Hotel Antillano, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.
At the marvelous Tajamar Malecon area in Cancun; Krystal Urban Cancun offers the luxury and comfort you need in your business or leisure travel.Ideal for the perfect business trip or enjoying an exceptional vacation with an unsurpassable location in downtown Cancun and only steps away from the Tajamar Malecon; perfect for a walk at sunset or breathing the sea breeze at any time of day, enjoying the peace and harmony that the environment transmits.Krystal Urban Cancun offers 192 rooms with services and amenities that guarantee a pleasant stay, panoramic views of the city or to the beautiful Caribbean Sea from any of its 18 floors, foodservice onsite, meeting rooms and facilities for social event or business.
Overall 8,0 Excellent
Based on 1 042 reviews
All reviews
- All reviews
Poor
1,0
Pros: Good location
Excellent
9,3
Pros: Everything was great!
Good
6,3
Pros: All good. (I think a four star hotel should have a refrigerator).
Excellent
10,0
Pros: Every thing!
Okay
5,0
Pros: Location ok, close to many restaurants
Okay
5,8
Pros: Well the reception people didn’t feel like answering questions. They didn’t know places supposedly. The girl at the Starbucks girl looked like she didn’t feel like selling anything. Come to find out she was the same way with my sister. Bell boys are awesome those are the only people who feel like talking to you. The place is old and smelly not what the web says but for the price it was cheap.
Excellent
10,0
Pros: Very convenient to either Hotel zone for the beach or the ferry by taxi
Excellent
8,8
Pros: The amazing view from the pool was extremely impressive as well all the staff & my room was upgraded because the first room had an extremely ugly smell but the upgraded meet all my expectations and more , thanks to all the staff including the extremely nice person( male houseman) that cleaned my room, I stayed 5 days & 6 nights , I stayed in 1005 by the way .. Thanks for making my incredible vacation in Mexico awesome ...
Good
6,3
Pros: It was clean, and the rooms were satisfactory
Okay
4,3
Pros: The first day when I arrived I checked out the balcony, by accident I closed the door behind me and it locked. It’s a big hotel with lots of noise outside. I was screaming, howling and waving, but nobody could hear me nor see me, as I was at the seventh floor. After three hours crying for help, and all sunburned, I was finally rescued. The staff was completely oblivious to how terrifying and humiliating this experience was and how dangerous these balcony doors are. They just told me to keep the balcony door open, not shut it. These doors should at least have a warning sign, as if you’re by yourself you risk to stay locked out until the cleaning-staff arrives. The WiFi-connection was very poor, and you’ll have to reconnect all the time. The hallways had a strong stench of mildew. The restaurant felt cheap, and served overpriced dry beef. The staff wasn’t helpful. This place did neither have the charm and hospitality of a smaller hotel, nor the professionalism you’d expect from a big and expensive hotel like this.
Okay
5,8
Pros: King size bed. AC worked fine (even though it was noisy).
Okay
4,3
Good
7,7
Pros: Beautiful spacious room, very modern bathroom
Excellent
8,0
Pros: We enjoyed the clean comfortable rooms, great beds and very helpful staff. The resturaunt was nice too and the waiters were very attentive.
Excellent
8,0
Pros: Brand new hotel with central placement in downtown, near great shopping center and beach.
Details
Reviews
Overall 8,0 Excellent
Based on 1 042 reviews
Cleanliness
8,3
Comfort
8,1
Location
8,2
Services
7,8
Staff
7,9
Value for money
7,8
1,0 Poor
Pros: Good location
Cons: Constant nickel and dime you!!!
9,3 Excellent
Pros: Everything was great!
Cons: The staff at the reception area could be a little friendlier...
6,3 Good
Pros: All good. (I think a four star hotel should have a refrigerator).
Cons: Rooms not ready: We were not originally booked in this hotel and had to relocate as the original hotel had building works ongoing which we were only alerted to at the airport arrivals which was really disappointing. As such we made a booking for that evening at 6.30pm for a STD Room with Queen-size bed. When we arrived at the hotel, approximately 7.30pm they told us the rooms weren’t ready and we would have to have a twin room. Obviously I wasn’t happy and asked why they had taken the booking which said it was available. So they placed us in the twin and we could move rooms the following morning. We went to reception the following morning again to be told no rooms were available and that they wouldn’t be until 1pm. This we complained about and ultimately managed to get into our new room at 11am. By this time we had been travelling and not unpacked for almost 36hrs in the same clothes so we were not happy and it spoilt the start of our holiday. Toilet flushing problems. 1. Continual flushing - Eng fixed 2. Really poor flushing & returning of waste (this really needs sorting) Safe Access Faulty This became faulty and needed an engineer to fix it. Door Access: This became faulty and needed 2 separate engineers to attend and enable access to our rooms in the early hours of the morning Drying of towels / clothes. There was nowhere to hang wet towels / clothes. We did place them outside on the balcony but were asked to remove them. Large balcony, A nice large balcony would have benefitted from some furniture.
10,0 Excellent
Pros: Every thing!
Cons: Every thing EXELENT!
5,0 Okay
Pros: Location ok, close to many restaurants
Cons: I didnt lkke that there are no chairs to use when you are one the balcony. That's why most guest want one to be able to sit out and enjoy the fresh air.
5,8 Okay
Pros: Well the reception people didn’t feel like answering questions. They didn’t know places supposedly. The girl at the Starbucks girl looked like she didn’t feel like selling anything. Come to find out she was the same way with my sister. Bell boys are awesome those are the only people who feel like talking to you. The place is old and smelly not what the web says but for the price it was cheap.
Cons: The service was horrible
10,0 Excellent
Pros: Very convenient to either Hotel zone for the beach or the ferry by taxi
Cons:
8,8 Excellent
Pros: The amazing view from the pool was extremely impressive as well all the staff & my room was upgraded because the first room had an extremely ugly smell but the upgraded meet all my expectations and more , thanks to all the staff including the extremely nice person( male houseman) that cleaned my room, I stayed 5 days & 6 nights , I stayed in 1005 by the way .. Thanks for making my incredible vacation in Mexico awesome ...
Cons: The first room had a bad smell like an old teen sock was left ..
6,3 Good
Pros: It was clean, and the rooms were satisfactory
Cons: All felt rather impersonal. Absolutely no character. Thankfully we were only staying for one night. Got hit with an “additional” tax which “had been introduced” since we booked. I don’t believe that explanation but even if it had then the hotel should have contacted us to tell us.
4,3 Okay
Pros: The first day when I arrived I checked out the balcony, by accident I closed the door behind me and it locked. It’s a big hotel with lots of noise outside. I was screaming, howling and waving, but nobody could hear me nor see me, as I was at the seventh floor. After three hours crying for help, and all sunburned, I was finally rescued. The staff was completely oblivious to how terrifying and humiliating this experience was and how dangerous these balcony doors are. They just told me to keep the balcony door open, not shut it. These doors should at least have a warning sign, as if you’re by yourself you risk to stay locked out until the cleaning-staff arrives. The WiFi-connection was very poor, and you’ll have to reconnect all the time. The hallways had a strong stench of mildew. The restaurant felt cheap, and served overpriced dry beef. The staff wasn’t helpful. This place did neither have the charm and hospitality of a smaller hotel, nor the professionalism you’d expect from a big and expensive hotel like this.
Cons: Balcony doors shut me out. Dangerous patent. No warning on the door. No possibility to get help when your locked out.
5,8 Okay
Pros: King size bed. AC worked fine (even though it was noisy).
Cons: We stayed in the 7th floor, as soon as the elevator opens it smelled bad, like humidity, then we realized the AC on the hallways was off! In the morning they turn off the AC on the lobby too, we don’t understand why. There is no mini fridge, no cremora or sugar for the complementary coffee they put in the bathroom. There are no bedside lamps and the AC is very noisy. We ordered sushi (room-service), we just tasted it and it was terrible, so we called to give it back. They did not give us a refund or said anything. We think that they should not sell sushi if it’s of such bad quality and taste. The bathroom smelled like urin when we got there, we had to ask for them to clean it. The location is great if you have a car if not, is expensive to get to the hotel zone, THERE IS NO UBER, so you have to take a taxi everywhere you go and is very expensive. We ended up renting a car, and we regret not doing it at the airport.
4,3 Okay
Pros:
Cons: Online appears they have free shuttle but no they don’t have also when you get there and ask for your reservation they give another price and the staff don’t speak a good English definitely I never come back again to this Hotel !!
7,7 Good
Pros: Beautiful spacious room, very modern bathroom
Cons: Some things were lacking in the room: suitcase carrier, a minibar, a lazy chair. Perhaps this is due to the recent opening of the hotel. Unfortunately only a jungle shower head is available which it makes impossible not to wet your hair.
8,0 Excellent
Pros: We enjoyed the clean comfortable rooms, great beds and very helpful staff. The resturaunt was nice too and the waiters were very attentive.
Cons: It was a little hard to find at first and there were no driving directions on the website.
8,0 Excellent
Pros: Brand new hotel with central placement in downtown, near great shopping center and beach.
Cons: Resturant and dinnning facilities was not yet ready for use.
At the marvelous Tajamar Malecon area in Cancun; Krystal Urban Cancun offers the luxury and comfort you need in your business or leisure travel.Ideal for the perfect business trip or enjoying an exceptional vacation with an unsurpassable location in downtown Cancun and only steps away from the Tajamar Malecon; perfect for a walk at sunset or breathing the sea breeze at any time of day, enjoying the peace and harmony that the environment transmits.Krystal Urban Cancun offers 192 rooms with services and amenities that guarantee a pleasant stay, panoramic views of the city or to the beautiful Caribbean Sea from any of its 18 floors, foodservice onsite, meeting rooms and facilities for social event or business.
ibis Cancun Centro is located in the largest financial district in the city, making it a good option for those who are traveling on business. However, the property is close to many other areas that vacationers may want to experience, as well. Both English and Spanish are spoken at the smoke-free property. This is a family-friendly and pet-friendly building. The property has plenty of features and amenities to help make the stay pleasant for the guests. Guests can choose from standard and twin rooms at the hotel. There are 190 rooms in all, and each of the rooms has free WiFi, as well as a plasma TV with satellite channels. Some of the other amenities found in the rooms include air conditioning, a desk, private bathroom and shower, and a desk. The hotel has an on-site restaurant, and each morning, buffet breakfasts are available for the guests for a surcharge. The breakfasts are served from 6:30 am to 11:30 am. The property has a bar available, as well as a car park. Free WiFi is available in many of the public areas of the hotel, as well. The property has laundry services and luggage storage available if guests need. ibis Cancun Centro is close to Plaza Las Americas, Dubai Palace Casino, and other places to visit. The water is just a short distance away, as well. Travelers who are looking for places to dine will find options in the area like Restaurante Liverpool, Harry’s Prime Steakhouse & Raw Bar, and Vegan Planet.
Overall 7,9 Good
Based on 4 861 reviews
All reviews
- All reviews
- Couples
- Business
- Solo
- Families
Okay
4,0
Pros: Most horrible checking in experience.
Good
7,5
Pros: Very good location, no that far from the beach, no that far from downtown.
Good
6,8
Okay
5,0
Pros: Location. Right across the street from plaza America's. Supermarket within walking distance although the food sold there were not very fresh.
Good
7,0
Pros: Central location with a bus park right by downstairs.
Excellent
9,3
Pros: The bed was very comfortable. The staff were all very nice.
Excellent
9,5
Pros: The rooms were clean, small but had the necessary.
Excellent
10,0
Pros: location & friendly staff
Excellent
10,0
Pros: Fresh fruits
Excellent
8,3
Pros: Very handy location in Cancun, near shopping centre.
Excellent
8,3
Pros: Could us face cloths and hand towels
Good
7,5
Pros: Being part of the Ibis brand meant that it was well organised, clean, convenient and reliable. The staff were very helpful. We had prebooked a rental car and the car rental company are on site which was incredibly convenient. Also, the checkout time is comparatively late which was ideal as we used it for the night we landed in Cancune before we moved on.
Details
Reviews
Overall 7,9 Good
Based on 4 861 reviews
Location
8,9
WiFi
8,2
Service
7,1
Breakfast
6,1
Beach
4,2
Room
4,1
Comfort
2,9
Wellness
2,7
Pool
0,2
Location
9,0
Service
7,4
Breakfast
6,2
Vibe
5,1
Room
3,5
Comfort
2,6
Service
7,1
Room
2,8
Comfort
2,7
Room
3,5
Location
9,0
Room
3,7
Comfort
3,2
4,0 Okay
Pros: Most horrible checking in experience.
Cons: Check in process
7,5 Good
Pros: Very good location, no that far from the beach, no that far from downtown.
Cons: The air conditioner was not working properly!
6,8 Good
Pros:
Cons: In the first room the TV was not working, in the second one the bed was broken, so I ended up on a third one... to realize in the morning this one had a broken hair dryer
5,0 Okay
Pros: Location. Right across the street from plaza America's. Supermarket within walking distance although the food sold there were not very fresh.
Cons: Very basic furnishings, small rooms. Pricy rates
7,0 Good
Pros: Central location with a bus park right by downstairs.
Cons: The breakfast was awful and there was some weird smell in the lobby in the evening. If its repellent, please use a fragrance free one. I found some mold on a piece of bread at breakfast one day and the milk tasted off on another. I feel they leave leftovers to be reused the next day which is not good.
9,3 Excellent
Pros: The bed was very comfortable. The staff were all very nice.
Cons:
9,5 Excellent
Pros: The rooms were clean, small but had the necessary.
Cons: Maybe the food wasn’t the best for its price (breakfast) and the beds are quite small
10,0 Excellent
Pros: location & friendly staff
Cons:
10,0 Excellent
Pros: Fresh fruits
Cons: The hot meal not appetizing
8,3 Excellent
Pros: Very handy location in Cancun, near shopping centre.
Cons: Bit noisy with kids running down the corridor but this is probably a one off.
8,3 Excellent
Pros: Could us face cloths and hand towels
Cons:
7,5 Good
Pros: Being part of the Ibis brand meant that it was well organised, clean, convenient and reliable. The staff were very helpful. We had prebooked a rental car and the car rental company are on site which was incredibly convenient. Also, the checkout time is comparatively late which was ideal as we used it for the night we landed in Cancune before we moved on.
Cons: Being part of the Ibis brand you could be in the same hotel anywhere in the world. The hotel and rooms lacked any Mexican personality or distinctiveness.
ibis Cancun Centro is located in the largest financial district in the city, making it a good option for those who are traveling on business. However, the property is close to many other areas that vacationers may want to experience, as well. Both English and Spanish are spoken at the smoke-free property. This is a family-friendly and pet-friendly building. The property has plenty of features and amenities to help make the stay pleasant for the guests. Guests can choose from standard and twin rooms at the hotel. There are 190 rooms in all, and each of the rooms has free WiFi, as well as a plasma TV with satellite channels. Some of the other amenities found in the rooms include air conditioning, a desk, private bathroom and shower, and a desk. The hotel has an on-site restaurant, and each morning, buffet breakfasts are available for the guests for a surcharge. The breakfasts are served from 6:30 am to 11:30 am. The property has a bar available, as well as a car park. Free WiFi is available in many of the public areas of the hotel, as well. The property has laundry services and luggage storage available if guests need. ibis Cancun Centro is close to Plaza Las Americas, Dubai Palace Casino, and other places to visit. The water is just a short distance away, as well. Travelers who are looking for places to dine will find options in the area like Restaurante Liverpool, Harry’s Prime Steakhouse & Raw Bar, and Vegan Planet.
With a stay at City Express Cancun, you'll be centrally located in Cancun, just a 3-minute walk from Dubai Palace Casino and 6 minutes by foot from Plaza Las Americas. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
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Overall 7,6 Good
Based on 1 688 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
4,3
Pros: Nothing
Good
6,3
Pros: The Breakfast was good
Excellent
8,3
Pros: Reception staff and breakfast
Mediocre
3,3
Pros: Noooo good better no pay with cards, cash only
Excellent
10,0
Pros: Location is great...
Excellent
8,0
Pros: Central, near Cheadrui and buses.Nice little pool, good breakfast with fruit and eggs.
Excellent
10,0
Pros: Kitchen facilities
Good
7,0
Pros: Location
Mediocre
3,0
Pros: Nothing
Excellent
8,3
Pros: Good wifi, nice breakfast, is a good choice value for your
Excellent
8,8
Pros: Es un muy buen hotel en relación precio camisa, conformatble y agradable para descansar
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Details
Reviews
Overall 7,6 Good
Based on 1 688 reviews
Location
8,8
Value
8,5
Breakfast
6,5
Service
6,3
WiFi
4,4
Room
4,0
Food
4,0
Comfort
3,5
Location
8,4
Breakfast
6,6
Service
6,1
Comfort
4,5
Room
4,4
Location
8,8
Breakfast
6,6
Service
5,8
Comfort
3,1
Room
3,0
Service
5,7
Room
4,0
Cleanliness
3,8
4,3 Okay
Pros: Nothing
Cons: The check-in staff spoke barely any english making the check-in process painful. The room was tiny and so was the bed! The aircon was so loud it was impossible to sleep. Breakfast is included but even the orange juice was disappointing! We left without eating. The location of the hotel is also terrible, right by the main road/petrol station.
6,3 Good
Pros: The Breakfast was good
Cons: The bed had sand and was dirty. On the first night we had no towels in the room.
8,3 Excellent
Pros: Reception staff and breakfast
Cons: It looks better in the internet pictures but in reality is not as good
3,3 Mediocre
Pros: Noooo good better no pay with cards, cash only
Cons:
10,0 Excellent
Pros: Location is great...
Cons:
8,0 Excellent
Pros: Central, near Cheadrui and buses.Nice little pool, good breakfast with fruit and eggs.
Cons: Room did not have a window that opened to ventilate. Need couple more racks to hang and dry things.
10,0 Excellent
Pros: Kitchen facilities
Cons: Disposable cutlery/plates at breakfast. No mat in the bathroom on last day
7,0 Good
Pros: Location
Cons: Air conditioning, very noisy.
3,0 Mediocre
Pros: Nothing
Cons: Staff didn’t speak English. Air conditioner was like a jet airplane. Security definitely a problem as exterior rear locks in hotel were broken and anyone could enter hotel from the street. What a joke. I have never left a hotel early but did with this one. Terrible hotel and not good for non Mexicans. Never again.
8,3 Excellent
Pros: Good wifi, nice breakfast, is a good choice value for your
Cons: Parking is shared with other hotel, in high season is insufficient to parking there.
8,8 Excellent
Pros: Es un muy buen hotel en relación precio camisa, conformatble y agradable para descansar
Cons: El servicio de internet no funcionó bien durante
Mi estancia
With a stay at City Express Cancun, you'll be centrally located in Cancun, just a 3-minute walk from Dubai Palace Casino and 6 minutes by foot from Plaza Las Americas. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 7,1 Good
Based on 507 reviews
All reviews
- All reviews
- Families
Good
7,0
Pros: Helpful front desk and guard. Adequate room . AC worked.
Okay
4,8
Pros: Value for money, staff is very polite
Excellent
8,0
Pros: The staff was very nice
Excellent
8,0
Pros: Located at 10 minutes' walk from the main intersection, in a safe back street, with lots of parking spaces. Traditional architectoral style. Internet was good.
Good
7,5
Pros: Comfy bed and quiet location. Nice towels.
Excellent
10,0
Pros: Very clean and nice
Excellent
9,5
Pros: excelent the front counter,security,restaurant services,cleaner crew,good services and very good attention
Good
6,3
Pros: Ok value for money, the bathroom was spacious and the shower nice and hot. Nice big room too. I really appreciated the guard, he took care of me when a group of guys were harassing me a little bit and carried my luggage. It's also a quiet hotel.
Good
7,5
Pros: Perfect staff
Mediocre
2,5
Pros: The neighborhood isn’t safe and I almost got robbed around 9 pm. The staff are helpless and I barely receive any information about the tours and activities.
Excellent
9,3
Pros: The hotel has a decent swimming pool and air conditioning. Breakfast was good.
Good
7,0
Pros: Good food , pool was ok although the sun loungers have seen better days . Decent enough room with air con
Details
Reviews
Overall 7,1 Good
Based on 507 reviews
Value
8,9
Service
8,4
Room
5,9
Breakfast
4,8
Location
4,1
Cleanliness
4,0
WiFi
3,6
Vibe
2,3
Beach
2,3
Amenities
0,9
Room
4,6
7,0 Good
Pros: Helpful front desk and guard. Adequate room . AC worked.
Cons: Noise from neighboring Mens club, WIFI was poor to non-existent much of the time, Noise from other guests (Very early and late). Courtyard car park with vehicle alarm systems. Restaurant salad was meh. Only two older lounge chairs by pool. Room furniture dated and stained.
4,8 Okay
Pros: Value for money, staff is very polite
Cons: I would call the location of the hotel DANGEROUS, unless you want to get around by taxi only. Also Ive seen roaches in my room. In the future I would not book any hotel futher than ADO station.
And one more thing: you need to update address: its mza 64, not 24, as you mentioned in your booking confirmation email. You sent me to the wrong place.
Sincerely,
Natallia Krazhava
8,0 Excellent
Pros: The staff was very nice
Cons: Location
8,0 Excellent
Pros: Located at 10 minutes' walk from the main intersection, in a safe back street, with lots of parking spaces. Traditional architectoral style. Internet was good.
Cons: Hardly warm wáter from the shower.
7,5 Good
Pros: Comfy bed and quiet location. Nice towels.
Cons: Wifi only worked in reception area and public area downstairs. Breakfast juice was same as breakfast fruit - watermelon! Coffee not the best I've had.
10,0 Excellent
Pros: Very clean and nice
Cons:
9,5 Excellent
Pros: excelent the front counter,security,restaurant services,cleaner crew,good services and very good attention
Cons: you need to have some one at the airport,for the location of the hotel,no one give information.
6,3 Good
Pros: Ok value for money, the bathroom was spacious and the shower nice and hot. Nice big room too. I really appreciated the guard, he took care of me when a group of guys were harassing me a little bit and carried my luggage. It's also a quiet hotel.
Cons: Rooms weren't very clean and the check-in was chaotic and slow. Restaurant understaffed and super average. Worst is the location though, dangerous area. And the swimming pool is empty!! So that was a big disappointment in the hotness of Cancun. Wouldn't stay again.
7,5 Good
Pros: Perfect staff
Cons:
2,5 Mediocre
Pros: The neighborhood isn’t safe and I almost got robbed around 9 pm. The staff are helpless and I barely receive any information about the tours and activities.
Cons: There is NO hot water and WIFI at the room. Only at the recipient!!! So every time I want to use WiFi I have to go to the reception. The towels and the bed sheet aren’t clean and I asked to change them. Finally, the last day, the receptionist came inside my room without permission!! He told me I have to go out now!!! I told him it’s 12 pm right now, give me 10 mins. I went to the reception at 12:20 pm and he wanted to charge me late fee!!! I said no and he locked the entrance door and call the police on me. 30 mins later, desperately he let me go without charge. DO MOT BOOK
9,3 Excellent
Pros: The hotel has a decent swimming pool and air conditioning. Breakfast was good.
Cons: The surroundings do not seem particulary safe in the evenings.
7,0 Good
Pros: Good food , pool was ok although the sun loungers have seen better days . Decent enough room with air con
Cons: The picture of the poolside loungers must be very old . Shower was poor
With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Plaza Las Americas. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Overall 6,8 Good
Based on 1 774 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10,0
Pros: Great location and a decent hotel for the price. I cant complain. I’ll stay here again if I visit Cancun again. The courtyard and pool were great. Beautiful flowers.
Okay
5,0
Pros: The price.
Good
7,5
Pros: Nice atmosphere with mayan decoration. Room was big enough, with TV and bathroom. Good location in downtown Cancun, close to shops and restaurants.
Excellent
8,8
Pros: at the heart of the old Cancun town, many places to walk around. Hotel is modest but very clean.
Excellent
10,0
Pros: They held my suitcase while I traveled. I just tip the concierge/luggage handler and they let me leave it for a while. Much appreciated.
Good
7,5
Pros: The murals and statues were wonderful. The pool was beautiful
Excellent
8,8
Pros: Bed was comfortable, good air conditioning and good location.
Excellent
9,3
Pros: FrFriendly and helpful staff they let me store my luggage after I checked out just for tipping the concierge. The pool is awesome. It is nothing like the crazy tourist Cancun vibe. It’s a more local feel. I love that there was art everywhere - everywhere you looked. Super charming.
Good
7,0
Pros: It was ok. Close to the ADO bus station. Clean and nice pool area.
Excellent
9,3
Pros: Location and murals. Staff were friendly and helpful.
Mediocre
3,4
Mediocre
2,5
Pros: The Hotel had potential. Only if they could've just kept it clean. Smh!
Details
Reviews
Overall 6,8 Good
Based on 1 774 reviews
Wellness
8,8
Location
8,8
Food
5,9
Pool
5,8
Bar
5,6
Breakfast
5,4
Beach
5,3
Vibe
5,2
Service
4,7
Comfort
3,4
Room
3,1
Amenities
2,7
Cleanliness
2,2
WiFi
1,2
Location
8,7
Pool
6,1
Service
5,0
Vibe
4,8
Comfort
2,7
Cleanliness
2,3
Amenities
2,2
Room
1,7
Location
9,1
Value
6,3
Service
5,1
Comfort
3,4
Room
2,9
Amenities
2,5
Cleanliness
2,3
Room
2,6
10,0 Excellent
Pros: Great location and a decent hotel for the price. I cant complain. I’ll stay here again if I visit Cancun again. The courtyard and pool were great. Beautiful flowers.
Cons: The one issue I had was no blanket on one of the beds. Took me 2 nights to get one. I probably could have just turned the air conditioner down and been fine but I’m stubborn. Lol
5,0 Okay
Pros: The price.
Cons: It was uncomfortable and had roaches.
7,5 Good
Pros: Nice atmosphere with mayan decoration. Room was big enough, with TV and bathroom. Good location in downtown Cancun, close to shops and restaurants.
Cons: No WiFi in the rooms, only at reception and pool area. Towels had stains.
8,8 Excellent
Pros: at the heart of the old Cancun town, many places to walk around. Hotel is modest but very clean.
Cons:
10,0 Excellent
Pros: They held my suitcase while I traveled. I just tip the concierge/luggage handler and they let me leave it for a while. Much appreciated.
Cons:
7,5 Good
Pros: The murals and statues were wonderful. The pool was beautiful
Cons: No elevator. No deadbolt on my room inside. Every day I got fewer towels. Only one towel on the last 2 days They even took my bath mat and the floor was slippery.
8,8 Excellent
Pros: Bed was comfortable, good air conditioning and good location.
Cons: In a very loud spot as close to main road and bars. Could hear live music until midnight. You don’t get WiFi in the rooms which was an inconvenience as had to sit in the hot lobby to check in for flights etc.
9,3 Excellent
Pros: FrFriendly and helpful staff they let me store my luggage after I checked out just for tipping the concierge. The pool is awesome. It is nothing like the crazy tourist Cancun vibe. It’s a more local feel. I love that there was art everywhere - everywhere you looked. Super charming.
Cons: I thought there should’ve been a blanket but that was no big deal cause it’s pretty warm.
7,0 Good
Pros: It was ok. Close to the ADO bus station. Clean and nice pool area.
Cons: Looked out onto a wall a meter away. Was a bit bland and no WiFi in rooms. Convenient for the bus station but pleased we were only staying one night.
9,3 Excellent
Pros: Location and murals. Staff were friendly and helpful.
Cons: Nothing we didn't like about the hotel, except drinking water in the room would be nice.
3,4 Mediocre
Pros:
Cons: Didn't have my room at time.roaches,pool not clean. And the advertise as a resort.
2,5 Mediocre
Pros: The Hotel had potential. Only if they could've just kept it clean. Smh!
Cons: There were apparently bed bugs in my friends room. The bugs ate through their shirt at night. I had mold in my first room and it smelled like that all around the hotel. Hotel is out dated and if only they could keep up the maintenance then the hotel would have a lot of potential. The night staff had horrible service. Treated us like they didn't care what was going on. my first room was a suite. Horrible. The AC didn't even work. My second room, which was a regular room, was a lot better than the suite but it was a little scary to sleep. The AC in that room was on blast. Almost reminded me of a freezer. Better than the last room but I almost froze to death. All around this hotel was pretty bad. I guess you get what you pay for but definitely worth the money to stay somewhere else.
Oh yea! Did I mention that there were bats in the hotel?!? Yes I said bats. Smh!
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Plaza Las Americas. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Overall 6,5 Good
Based on 1 060 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Mediocre
2,5
Pros: For a room with fan. I don't know. I have believed dying. Maybe no air for sleeping and never cleaning.
Mediocre
3,0
Pros: Lady Cleaners are nice and helpful.
Okay
4,5
Pros: The location was near a night time art market. The included breakfast, although strict, is a lot of food, 4 pieces of bread, 1 bowl of cereal, milk for the cereal and some butter and jam for the bread, 2 coffees.
Okay
4,3
Pros: The breakfast was decent. Location was good.
Mediocre
3,0
Pros: nothing
Excellent
8,5
Excellent
10,0
Pros: The staff was really nice, tha place is super cute, with a private access to the lagunn, and you can book a very special tour by kayak in the lagun. It was so great experience! The atmosphere of the hostel is very nice and peaceful, with common kitchen and chill out zone.
Excellent
10,0
Pros: Lowest price for a double room with fan including breakfast in Cancun.
Good
6,0
Pros: Wifi was good, simple breakfast included, close to ADO station.
Good
6,3
Pros: Staff is fine place is fine, cheap and ok
Mediocre
3,3
Pros: Nothing
Details
Reviews
Overall 6,5 Good
Based on 1 060 reviews
Value
9,0
Location
8,9
WiFi
8,5
Service
6,9
Breakfast
3,8
Amenities
3,1
Food
3,0
Room
2,7
Comfort
2,1
Cleanliness
2,1
Service
6,7
Room
2,5
Comfort
2,2
Location
8,7
Service
6,0
Room
2,7
Comfort
2,2
Service
7,1
Room
2,1
2,5 Mediocre
Pros: For a room with fan. I don't know. I have believed dying. Maybe no air for sleeping and never cleaning.
Cons: Everything
3,0 Mediocre
Pros: Lady Cleaners are nice and helpful.
Cons: Stay away!!! The rooms are like oven, super hot and the fans don't really helpful. You'll be sweating the all time. Bad smell in room, after all it's hot like hell and no air entering the room. Breakfast? Hahaha, bread and butter. Internet doesn't reach the room. So you have to go out to use it...brrr. Day time receptionist is very Antipathy, disgusting behaviour. Yes it's cheap hotel, but you'll regret you didn't pay a bit more to other place.
4,5 Okay
Pros: The location was near a night time art market. The included breakfast, although strict, is a lot of food, 4 pieces of bread, 1 bowl of cereal, milk for the cereal and some butter and jam for the bread, 2 coffees.
Cons: Booked a private room, the mattress was all springs, with some sticking out of the mattress, causing a few injuries. Staff weren’t really helpful when I asked for another mattress or room. The fan was loud so didn’t really allow for much sleep.
4,3 Okay
Pros: The breakfast was decent. Location was good.
Cons: The staff was rude when we asked some basic questions, the girl at the front desk had an attitude. Room was very small and unbearably hot. No ventilation.
3,0 Mediocre
Pros: nothing
Cons: this hostel is the worst in the whole world.the owner should be in jail, as he is a thief.we had reserved aroom with aircondition and they gave us one which didnt work,after they gave us another room which was from 8 in the evening till 8 in the morning and asked us addicional 50 pesos per day in order to have it 24 hours (which IS NOT WHAT THE WEBSITE SAYS AND IT IS A FRAUD).When you get there you have already paid and cannot cancel your booking,but it is impossible to sleep in the rooms without ac ,so all the guests leave after or before the first night.there are very small windows and if in case you reserve like us a room with ac they give you this which doesnt work,and they tell you that until yesterday it was working.there is no kithen,or microwaves,they put only 1 toilet paper per day and they have one shower and bathroom for 12 rooms in the floor.in our room in the small window there was a piece of an apple who ate someone maybe a month ago and they didnt clean it.the breakfast is one cup of coffee ,two slices of bread and one spoon of butter as it says .it has one table for all the guests for breakfast inside and one table outside where they have a lot of cockroaches .my wife asked something and they answered her that they could not,giving her their back and washing cups at the same time.all the guests leave this hostel as they cannot stay or sleep .it is a shame to be this hostel at booking.
8,5 Excellent
Pros:
Cons: To hot, rooms very small
10,0 Excellent
Pros: The staff was really nice, tha place is super cute, with a private access to the lagunn, and you can book a very special tour by kayak in the lagun. It was so great experience! The atmosphere of the hostel is very nice and peaceful, with common kitchen and chill out zone.
Cons: Nothing
10,0 Excellent
Pros: Lowest price for a double room with fan including breakfast in Cancun.
Cons:
6,0 Good
Pros: Wifi was good, simple breakfast included, close to ADO station.
Cons: No hot water for shower, the bath towel provided was damp, very loud at night (I am not sure whether it is because they don't have a quiet hour or because they don't enforce it).
6,3 Good
Pros: Staff is fine place is fine, cheap and ok
Cons:
3,3 Mediocre
Pros: Nothing
Cons: Hostel owner asked the reception to lie to the Staff of booking.com that he is not available to speak to them because he didn’t want to honor a change in dates and refund part of my prepayment according to the policy of booking.com. He put the receptionist in an awkward position as she was telling me he would not refund the money and he said go deal with booking.com to get your money back
Caribe Internacional is centrally located in Cancun, a 4-minute walk from Las Palapas Park and 5 minutes by foot from Cristo Rey Church. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 6,4 Good
Based on 1 918 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3,3
Pros: The location is close to the ADO bus station
Mediocre
2,0
Pros: it had an AC
Good
6,3
Pros: Spacious. Clean.
Mediocre
2,5
Pros: Nada
Excellent
10,0
Pros: Cleanliness.
Good
7,5
Pros: Spacious standard room, convenient beds, large windows to the outside, swimming pool.
Mediocre
2,0
Good
6,3
Pros: Cheap prices and friendly personel
Excellent
8,0
Pros: The pool area was very relaxing.
Okay
4,3
Pros: Nothing
Good
6,8
Pros: Central location. 2 large beds. Good price.
Mediocre
3,3
Pros: Location
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Details
Reviews
Overall 6,4 Good
Based on 1 918 reviews
Location
8,2
Beach
6,0
Breakfast
5,1
Service
5,0
Food
4,1
Bar
4,0
Comfort
2,4
Room
2,3
WiFi
2,2
Vibe
2,0
Cleanliness
1,5
Amenities
1,4
Location
8,1
Service
5,3
Comfort
2,0
Room
2,0
Location
7,8
Service
4,9
Comfort
1,8
Room
1,4
3,3 Mediocre
Pros: The location is close to the ADO bus station
Cons: The room had mould in the corner, shelving was broken, hot water for the shower only worked if you turned the tap in the sink on, limescale covered the shower, paint peeling off the cabinets, curtains weren't able to be drawn open so we had darkness apart from a small light, air con was kicking out a bad smell, there was a hole in the ceiling near the window. The list goes on. We're backpackers and knew we weren't expecting a high level of luxury but this was beyond acceptable. We complained at reception and the staff were rude. They refused to give us a different room and would not offer a refund either. It's called an "international" hotel but she didn't speak a word of English or pretended that she didn't understand us. Luckily my boyfriend spoke in Spanish instead. The worst hotel experience i've ever had.
2,0 Mediocre
Pros: it had an AC
Cons: Get a Airbnb over this no tell motel
The pictures you see advertised are not what you get.
The toilet leaked from back so the floor was always soaked.
The girl behind the counter didnt speak English as advertised and had to go outside and have a taxi driver translate.
The only WIFI was in the lobby not in the room as advertised.
The closet door was broken, shelf was hanging off wall. a door leading to the next room was thin and people kept trying to open it all night.
I have pictures if you'd like to see them.
I left after the first night to an Airbnb and was literally half the price and was so much nicer.
I would like a refund!!
6,3 Good
Pros: Spacious. Clean.
Cons: We had a room with a joining door to other room, which was closed, but You could hear everything. Had to knock on the door couple of times to let other side know that they made noise (after 23:00h). At some point we lost all water pressure (around 15:00-17:00) no cold or warm water. Reception said it will be back in 1 hour. I guess they were refilling the pool or something. Not cool when you are soaped up inside the shower and water goes away. Wifi signal was piss poor as well, mostly unusable,
2,5 Mediocre
Pros: Nada
Cons: The hotel is horrible . The bathrooms are very gross. I found hair everywhere. We just stayed one night while we were waiting to check in in our final hotel . We could sleep because the noise
10,0 Excellent
Pros: Cleanliness.
Cons: Room size.
7,5 Good
Pros: Spacious standard room, convenient beds, large windows to the outside, swimming pool.
Cons: Hot water not at all times, internet in the room sometimes failing, little parking space behind the hotel. When no good internet in the room, it is only available in the lobby, which is very noisy.
2,0 Mediocre
Pros:
Cons: Mal atención de parte de los recepcionistas
6,3 Good
Pros: Cheap prices and friendly personel
Cons: the rooms are a bit dark and there was a lot of noise from outside. Also the AC made a lot of noise.
8,0 Excellent
Pros: The pool area was very relaxing.
Cons: Nothing to dislike
4,3 Okay
Pros: Nothing
Cons: Old hotel and noise
6,8 Good
Pros: Central location. 2 large beds. Good price.
Cons: No hot water in the afternoon, it felt Kind of run down, broken doors, many closed business nearby.
3,3 Mediocre
Pros: Location
Cons: Old hotel, a lot of things are broken , no isolation at all, very noisy it was impossible to sleep, smell from the sewer in the bathroom, no internet working in the room . Horrible hotel
Caribe Internacional is centrally located in Cancun, a 4-minute walk from Las Palapas Park and 5 minutes by foot from Cristo Rey Church. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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