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Hotel Plaza Kokai Cancún
3 stars

Hotel Plaza Kokai Cancún

Av Uxmal No 26, Sm 2a, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 193 3170
From
R619
Cheapest

rate per night

7,8
Good
based on 2740 reviews
2 740 reviews
Room type
Provider
Nightly total
Standard Room
Double room
King room

Photos of Hotel Plaza Kokai Cancún

Overview

Family-friendly hotel with 2 restaurants and a nightclub Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a swim-up bar, and a rooftop terrace are onsite. Hotel Plaza Kokai Cancún offers 55 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include showers and complimentary toiletries. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.

Latest deals for Hotel Plaza Kokai Cancún

Wed 16/7
Thu 17/7
King room
No inclusions
bed type unknown
R770
nightly with VAT
Standard Room
No inclusions
2 double beds
R619
nightly with VAT
No inclusions
bed type unknown
R661
nightly with VAT
No inclusions
bed type unknown
R679
nightly with VAT
No inclusions
bed type unknown
R697
nightly with VAT
Double room
No inclusions
bed type unknown
R664
nightly with VAT
No inclusions
2 double beds
R793
nightly with VAT
No inclusions
2 double beds
R809
nightly with VAT
No inclusions
bed type unknown
R1 036
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Hotel Plaza Kokai Cancún

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • TV
  • Free toiletries
  • Child pool
  • Meeting/Banquet facilities

Services and conveniences

  • Business centre
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Shower
  • Private bathroom

Dining

  • Restaurant
  • Bar/Lounge
  • Grocery deliveries
  • Packed lunches
  • Food can be delivered to guest accommodation

Accessibility and suitability

  • No smoking
  • Disabled access
  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Trouser press

General

  • Soundproof rooms
  • Family rooms
  • Storage available

Things to do

  • Eco tourism
  • Beach access

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Media and entertainment

  • TV

Outdoor

  • Terrace/Patio

Workspace

  • Fax/photocopying

Family friendly

  • Child pool

Pool

  • Outdoor pool

Reviews of Hotel Plaza Kokai Cancún

7.8
Good
2740 verified ratings
Wonderful
785
Very good
490
Good
607
Okay
292
Fair
268
Mediocre
99
Poor
201

Summary of reviews

Guests say
Guests appreciated the good location of the hotel, which is close to public transport and supermarkets. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and inadequate housekeeping. The service was often described as unhelpful, with staff lacking English skills and being unprofessional. Overall, while the hotel has potential due to its location, guests felt that improvements in cleanliness and service are urgently needed.
AI-generated from customer reviews
Location8.5 out of 10
Service2 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

3.7
Poor
Anonymous, Jan 2017
Pros (+) Paid $500 for 4 nights, which was a great price. The hotel was well located, near buses to the hotel zone and supermarket's. The staff was super sweet, however the hotel is limited when it comes to re...
Cons (-) The lack of resources such as towel and clean sheets. I had to basically fight for towels because they were low in demand. The hotel was fairly clean, but I doubt my sheets, especially the comforterz ...
Read more
10
Wonderful
Anonymous, Feb 2016
Pros (+) Liked not being part of the tourist swarm at the larger hotels. If you want to be closer to the city and culture, this is the place.
7.4
Good
Anonymous, Jan 2016
Pros (+) The singers in lobby bar is excellent, the local singers' latin songs interacted with the audience, young and aged people were happy, the songs released the pressure of people daily life from. To a fo...
Cons (-) The breakfast in lobby restaurant is excellent, not expensive, but delicious.
Read more
7.7
Good
Anonymous, Dec 2015
Pros (+) The location is good, easy to airport, ADO, market...
Cons (-) there is no hair dryer, the towels not that good.

Location

Av Uxmal No 26, Sm 2a, 77500 Cancún, Quintana Roo

What's nearby

  • Glorieta del Ceviche0.8 km
  • Puerto Cancun1.6 km
  • Estadio de Beisbol Beto Avila1.9 km
  • Estadio Olímpico Andrés Quintana Roo2.1 km
  • Puerto Juarez2.6 km
  • Gran Puerto2.7 km
  • La Gran Plaza4.2 km
  • Poliforum Benito Juarez7.1 km
  • Cancun Golf Club at Pok Ta Pok7.2 km
  • Cancun Convention Center8.5 km
  • La Isla Shopping Mall8.5 km
  • Hard Rock Cafe Cancun8.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Plaza Kokai Cancún

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Plaza Kokai Cancún

  • Where is Hotel Plaza Kokai Cancún located?

    Hotel Plaza Kokai Cancún is located at Av Uxmal No 26, Sm 2a in Downtown, 1 km from the centre of Cancún. Glorieta del Ceviche is the closest landmark to Hotel Plaza Kokai Cancún.

  • When is check-in time and check-out time at Hotel Plaza Kokai Cancún?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Plaza Kokai Cancún.

  • Does Hotel Plaza Kokai Cancún offer free Wi-Fi?

    Yes, Hotel Plaza Kokai Cancún offers free Wi-Fi.

  • How far is Hotel Plaza Kokai Cancún from the airport?

    Hotel Plaza Kokai Cancún is 15 km from Cancun. Hotel Plaza Kokai Cancún is 72,6 km from Cozumel.

  • Does Hotel Plaza Kokai Cancún have a pool?

    Yes, Hotel Plaza Kokai Cancún has a pool on-site.

  • How does KAYAK find such great Hotel Plaza Kokai Cancún hotel deals?

    KAYAK scours the web for all room deals available at Hotel Plaza Kokai Cancún in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Plaza Kokai Cancún and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Plaza Kokai Cancún.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,2
1,0 km
Cancun
15,2 km