Hotel Plaza Kokai

3 stars
7,9
Good
based on 3033 reviews
3 033 reviews
Av Uxmal No 26, Sm 2a, 77500 Cancún, Quintana Roo, Mexico
Av Uxmal No 26, Sm 2a, Cancún, Quintana Roo
+52 998 193 3170
Mon 31/8
-
Tue 1/9
2 guests, 1 room
Deals from
R550
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 2 double beds
R550
Double room, 2 double beds
R570
King room, bed type unknown
R806
18 more Hotel Plaza Kokai deals
18 more Hotel Plaza Kokai deals
Rooftop
Other
Other
Other
Bathroom
Other
Building
Hotel entrance
Rooftop
Bedroom
Bedroom
Other
Other
Other
Other
Stairs
Other
Other
Other
Other
Other
Other
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

2 restaurants, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a swim-up bar, a children's pool, and concierge services. Hotel Plaza Kokai Cancún offers 55 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Digital television is provided. Bathrooms include showers and complimentary toiletries. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
7,9
Good
3033 reviews

Latest deals for Hotel Plaza Kokai

Mon 31/8
-
Tue 1/9
Standard Room, 2 double beds
R550
nightly with fees
Double room, bed type unknown
R1 628
nightly with fees
Double room, 2 double beds
R570
nightly with fees
Standard Room, 2 double beds
R594
nightly with fees
Double room, 1 twin bed
R647
nightly with fees
Standard Room, bed type unknown
R624
nightly with fees
King room, bed type unknown
R871
nightly with fees
Standard Room, 2 double beds
R757
nightly with fees
Double room, 2 double beds
R781
nightly with fees
Standard Room, bed type unknown
R777
nightly with fees
King room, bed type unknown
R1 051
nightly with fees
Standard Room, bed type unknown
R782
nightly with fees
King room, bed type unknown
R806
nightly with fees
Standard Room, 2 double beds
R912
nightly with fees
Standard Room, bed type unknown
R883
nightly with fees
Standard Room, bed type unknown
R905
nightly with fees
King room, bed type unknown
R913
nightly with fees
Double room, 2 double beds
R1 125
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Plaza Kokai

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • TV
  • Free toiletries
  • Child pool
  • Meeting/Banquet facilities

Services and conveniences

  • Business centre
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking
  • Toilet with grab rails
  • Designated smoking area

Dining

  • Grocery deliveries
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation

Things to do

  • Whale watching
  • Eco tourism
  • Beach access
  • Windsurfing

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • Safe

Laundry

  • Laundry facilities
  • Laundry service
  • Trouser press

General

  • Family rooms
  • Soundproof rooms
  • Storage available

Media and entertainment

  • TV

Outdoor

  • Terrace/Patio

Workspace

  • Fax/photocopying

Family friendly

  • Child pool

Pool

  • Outdoor pool

Reviews of Hotel Plaza Kokai

7,9
Good
3033 verified ratings
Wonderful
896
Very good
555
Good
651
Okay
309
Fair
292
Mediocre
112
Poor
218

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, especially its proximity to the ADO bus station and city center, making it ideal for short stays and easy transportation. Many highlighted the friendliness and helpfulness of the staff, as well as the spaciousness of some rooms. However, reviews were mixed on cleanliness, with several guests mentioning issues with towels, bathrooms, and general maintenance. Noise from the street and within the hotel was a common complaint, and some guests noted problems with amenities such as internet, TV, and air conditioning. Overall, the hotel is seen as a practical choice for budget travelers seeking convenience and good service, but with some drawbacks in comfort and upkeep.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Room Size7.5 out of 10
Cleanliness4 out of 10
Noise Level2 out of 10
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All reviews

3.7
Poor
Anonymous, Jan 2017
Pros (+) Paid $500 for 4 nights, which was a great price. The hotel was well located, near buses to the hotel zone and supermarket's. The staff was super sweet, however the hotel is limited when it comes to resources.
Cons (-) The lack of resources such as towel and clean sheets. I had to basically fight for towels because they were low in demand. The hotel was fairly clean, but I doubt my sheets, especially the comforterz were. I would pay extra the next time in Cancer for a better hotel.

Location

Av Uxmal No 26, Sm 2a, 77500 Cancún, Quintana Roo

What's nearby

  • Glorieta del Ceviche0.8 km
  • Puerto Cancun1.6 km
  • Estadio de Beisbol Beto Avila1.9 km
  • Estadio Olímpico Andrés Quintana Roo2.1 km
  • Puerto Juarez2.6 km
  • Gran Puerto2.7 km
  • La Gran Plaza4.2 km
  • Poliforum Benito Juarez7.1 km
  • Cancun Golf Club at Pok Ta Pok7.2 km
  • Cancun Convention Center8.5 km
  • La Isla Shopping Mall8.5 km
  • Hard Rock Cafe Cancun8.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 002-025-001875/2026

Essential information about Hotel Plaza Kokai

Low season

High season

Average price (weeknight)

January
January
R790
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Hotel Plaza Kokai

Which month has the cheapest rates at Hotel Plaza Kokai?

The cheapest month to stay at Hotel Plaza Kokai is September, with an average nightly rate of R672. The most expensive month is December at R1 248 per night.

What is the cheapest day to book Hotel Plaza Kokai?

The cheapest day to book Hotel Plaza Kokai is Friday, with an average nightly rate of R615. The most expensive day is Tuesday at R870 per night.

How far in advance should you book Hotel Plaza Kokai?

To get the best price at Hotel Plaza Kokai, book around 1 week in advance. This could save you approximately 11% compared to booking last minute.

FAQs when booking at Hotel Plaza Kokai

  • Where is Hotel Plaza Kokai located?

    Hotel Plaza Kokai is located at Av Uxmal No 26, Sm 2a in Downtown, 1 km from the centre of Cancún. Glorieta del Ceviche is the closest landmark to Hotel Plaza Kokai.

  • When is check-in time and check-out time at Hotel Plaza Kokai?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Plaza Kokai.

  • Does Hotel Plaza Kokai offer free Wi-Fi?

    Yes, Hotel Plaza Kokai offers free Wi-Fi.

  • How far is Hotel Plaza Kokai from the airport?

    Hotel Plaza Kokai is 15,2 km from Cancun. Hotel Plaza Kokai is 72,8 km from Cozumel Intl.

  • Does Hotel Plaza Kokai have a pool?

    Yes, Hotel Plaza Kokai has a pool on-site.

  • How does KAYAK find such great Hotel Plaza Kokai hotel deals?

    KAYAK scours the web for all room deals available at Hotel Plaza Kokai in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Plaza Kokai and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Plaza Kokai.

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3-star hotel
Eco-Hotel El Rey Del Caribe8.4 Excellent (2 943 reviews)0,02 kmOutdoor pool, Restaurant, Free Wi-FiR1 201+
4-star hotel
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8.3 Excellent (378 reviews)0,04 kmSnorkelling, Outdoor pool, Fitness centreR859+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,3
1,0 km
Cancun
15,2 km

Everything you need to know for your stay in Cancún