Good to know
Value for money
Distance to city centre
Distance to airport
|"Friendly and helpful staff."||(in 21 reviews)|
|"Clean and nice pool area"||(in 18 reviews)|
|"Nice atmosphere with mayan decoration."||(in 6 reviews)|
|"The elevator was not working."||(in 8 reviews)|
|"The air conditioning didn't work."||(in 4 reviews)|
|"The room was extremely dirty."||(in 20 reviews)|
Time of year
Show reviews that mention
Roaches.pool not clean.
Didn't have my room at time.roaches,pool not clean. And the advertise as a resort.
Worse Hotel I have ever stayed in.
The Hotel had potential. Only if they could've just kept it clean. Smh!
There were apparently bed bugs in my friends room. The bugs ate through their shirt at night. I had mold in my first room and it smelled like that all around the hotel. Hotel is out dated and if only they could keep up the maintenance then the hotel would have a lot of potential. The night staff had horrible service. Treated us like they didn't care what was going on. my first room was a suite. Horrible. The AC didn't even work. My second room, which was a regular room, was a lot better than the suite but it was a little scary to sleep. The AC in that room was on blast. Almost reminded me of a freezer. Better than the last room but I almost froze to death. All around this hotel was pretty bad. I guess you get what you pay for but definitely worth the money to stay somewhere else. Oh yea! Did I mention that there were bats in the hotel?!? Yes I said bats. Smh!
Does the trick
Good location to bars, it's air conditioned and its a cool looking hotel. the hotel bar food is kinda crappy. The water didn't work for the first few hours after we checked in but I'm pretty sure they had it turned off to our floor to converse it or something. That's what it sounded like anyways. There's no blankets on the beds, only sheets. We stayed for $60 cad. You're in a good location for bars, everything's walking distance and you have a ton of choices. I'd stay here again. We didn't see any bugs (and I looked) and the bed was pretty comfy
Like there scultures, loby , there are a good bohemic ambience to delight music trought the nigth, grate painting walls
To much noise at nigth, cant sleep, specialy a drop on my air condicion machine, i was report, but nobody didnt fix.
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, a 2-minute drive from Market 28 and 14 minutes from Las Americas Cancun Mall. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
based on 929 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Hotel Xbalamque and Spa
Where is Hotel Xbalamque and Spa located?
When is check-in time and check-out time at Hotel Xbalamque and Spa?
Does Hotel Xbalamque and Spa offer free Wi-Fi?
Does Hotel Xbalamque and Spa offer free parking?
Does Hotel Xbalamque and Spa offer free airport shuttle service?
How far is Hotel Xbalamque and Spa from the airport?
Can you bring pets to Hotel Xbalamque and Spa?
Does Hotel Xbalamque and Spa have a pool?
Most popular landmarks
- Parque Las Palapas 145 m
- Iglesia cristo rey 206 m
- Parroquia de Cristo Resucitado 4,2 km
- Torre Escenica 4,7 km
- Playa Langosta 5,3 km
- Playa Tortugas 6,7 km