Hotel Xbalamque & Spa Cancun Centro

3 stars
Av. Yaxchilan No. 31, Centro, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
7,1
Good
based on 3010 reviews
3 010 reviews
Thu 13/11
-
Fri 14/11
1 room, 2 guests
Deals from
R527
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R527
Double room
R552
Deluxe room
R653
38 more Hotel Xbalamque & Spa Cancun Centro deals
38 more Hotel Xbalamque & Spa Cancun Centro deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Hotel with a full-service spa, near Plaza Las Americas A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Hotel Xbalamque and Spa Cancun offers 90 accommodations with complimentary toiletries. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a sauna. Children under 11 years old are not allowed in the swimming pool without adult supervision.
7,1
Good rating
Based on 3 010 verified guest reviews

Latest deals for Hotel Xbalamque & Spa Cancun Centro

Thu 13/11
Fri 14/11
Deluxe room
bed type unknown
R653
nightly with fees
bed type unknown
R666
nightly with fees
bed type unknown
R671
nightly with fees
Superior room
bed type unknown
R981
nightly with fees
bed type unknown
R981
nightly with fees
Standard Room
2 double beds
R527
nightly with fees
2 double beds
R536
nightly with fees
bed type unknown
R542
nightly with fees
Double room
bed type unknown
R552
nightly with fees
bed type unknown
R593
nightly with fees
bed type unknown
R594
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Xbalamque & Spa Cancun Centro

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Safe
  • Delivered food is securely covered

Services and conveniences

  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop

Pool and spa

  • Massage
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels

Accessibility and suitability

  • Lift
  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Bathroom

  • Shower
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Outdoor fireplace
  • Garden

Things to do

  • Evening entertainment
  • Beauty salon
  • Karaoke

Laundry

  • Laundry facilities
  • Laundry service

General

  • Tile/marble floor
  • Storage available

Parking and transportation

  • Parking

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Reviews of Hotel Xbalamque & Spa Cancun Centro

7,1
Good
3010 verified ratings
Wonderful
662
Very good
463
Good
533
Okay
340
Fair
345
Mediocre
211
Poor
456

Summary of reviews

Guests say
Guests appreciated the cleanliness and friendly service of the hotel, highlighting the nice decor and cultural elements. However, many reviews pointed out issues with amenities, particularly the lack of a functioning pool and maintenance problems in the rooms.
AI-generated from customer reviews
Cleanliness9 out of 10
Service9 out of 10
Location8.5 out of 10
Amenities3.5 out of 10
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Score by provider

All reviews

3.4
Poor
Anonymous, Jan 2019
Cons (-) Didn't have my room at time.roaches,pool not clean. And the advertise as a resort.
2.5
Poor
Anonymous, Mar 2016
Pros (+) The Hotel had potential. Only if they could've just kept it clean. Smh!
Cons (-) There were apparently bed bugs in my friends room. The bugs ate through their shirt at night. I had mold in my first room and it smelled like that all around the hotel. Hotel is out dated and if only they could keep up the maintenance then the hotel would have a lot of potential. The night staff had horrible service. Treated us like they didn't care what was going on. my first room was a suite. Ho...
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Location

Av. Yaxchilan No. 31, Centro, 77500 Cancún, Quintana Roo

What's nearby

  • Glorieta del Ceviche0.7 km
  • Estadio de Beisbol Beto Avila1.3 km
  • Estadio Olímpico Andrés Quintana Roo1.5 km
  • Puerto Cancun2.2 km
  • Puerto Juarez3.2 km
  • Gran Puerto3.3 km
  • La Gran Plaza3.6 km
  • Poliforum Benito Juarez6.8 km
  • Cancun Golf Club at Pok Ta Pok7.6 km
  • La Isla Shopping Mall8.8 km
  • Cancun Convention Center9 km
  • Hard Rock Cafe Cancun9.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Xbalamque & Spa Cancun Centro

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Xbalamque & Spa Cancun Centro

  • Where is Hotel Xbalamque & Spa Cancun Centro located?

    Hotel Xbalamque & Spa Cancun Centro is located at Av. Yaxchilan No. 31, Centro in Downtown, 0,6 km from the centre of Cancún. Glorieta del Ceviche is the closest landmark to Hotel Xbalamque & Spa Cancun Centro.

  • When is check-in time and check-out time at Hotel Xbalamque & Spa Cancun Centro?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Xbalamque & Spa Cancun Centro.

  • Does Hotel Xbalamque & Spa Cancun Centro offer free Wi-Fi?

    Yes, Hotel Xbalamque & Spa Cancun Centro offers free Wi-Fi.

  • How far is Hotel Xbalamque & Spa Cancun Centro from the airport?

    Hotel Xbalamque & Spa Cancun Centro is 14,8 km from Cancun. Hotel Xbalamque & Spa Cancun Centro is 72,5 km from Cozumel.

  • Does Hotel Xbalamque & Spa Cancun Centro have a pool?

    Yes, Hotel Xbalamque & Spa Cancun Centro has a pool on-site.

  • How does KAYAK find such great Hotel Xbalamque & Spa Cancun Centro hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xbalamque & Spa Cancun Centro in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xbalamque & Spa Cancun Centro and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xbalamque & Spa Cancun Centro.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,3
0,6 km
Cancun
14,8 km

Everything you need to know for your stay in Cancún