Hotel Xbalamque & Spa Cancun Centro

3 stars
Av. Yaxchilan No. 31, Centro, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
7,1
Good
based on 3051 reviews
3 051 reviews
Sun 28/12
-
Mon 29/12
1 room, 2 guests
Deals from
R503
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
R503
Standard Room
R508
Deluxe room
R630
36 more Hotel Xbalamque & Spa Cancun Centro deals
36 more Hotel Xbalamque & Spa Cancun Centro deals
Photos of Hotel Xbalamque & Spa Cancun Centro
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Hotel with a full-service spa, near Plaza Las Americas A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Hotel Xbalamque and Spa Cancun offers 90 accommodations with complimentary toiletries. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a sauna. Children under 11 years old are not allowed in the swimming pool without adult supervision.
7,1
Good rating
Based on 3 051 verified guest reviews

Latest deals for Hotel Xbalamque & Spa Cancun Centro

Sun 28/12
Mon 29/12
Standard Room
2 double beds
R508
nightly with fees
2 double beds
R517
nightly with fees
bed type unknown
R523
nightly with fees
Deluxe room
bed type unknown
R630
nightly with fees
bed type unknown
R643
nightly with fees
bed type unknown
R647
nightly with fees
Superior room
bed type unknown
R947
nightly with fees
bed type unknown
R947
nightly with fees
Double room
bed type unknown
R503
nightly with fees
bed type unknown
R572
nightly with fees
bed type unknown
R580
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Xbalamque & Spa Cancun Centro

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop

Pool and spa

  • Massage
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels

Accessibility and suitability

  • Lift
  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Bathroom

  • Shower
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Safe

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Outdoor fireplace
  • Garden

Things to do

  • Evening entertainment
  • Beauty salon
  • Karaoke

Laundry

  • Laundry facilities
  • Laundry service

General

  • Tile/marble floor
  • Storage available

Parking and transportation

  • Parking

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Reviews of Hotel Xbalamque & Spa Cancun Centro

7,1
Good
3051 verified ratings
Wonderful
679
Very good
470
Good
538
Okay
342
Fair
349
Mediocre
214
Poor
459

Summary of reviews

Guests say
Guests appreciated the hotel's great location and friendly staff, but many expressed dissatisfaction with cleanliness issues, including dirty rooms and bathrooms. The amenities were often described as lacking, with some guests noting the need for renovations. Overall, while the location and service were highlights, the cleanliness and maintenance of the facilities left much to be desired.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Cleanliness1 out of 10
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All reviews

3.4
Poor
Anonymous, Jan 2019
Cons (-) Didn't have my room at time.roaches,pool not clean. And the advertise as a resort.
2.5
Poor
Anonymous, Mar 2016
Pros (+) The Hotel had potential. Only if they could've just kept it clean. Smh!
Cons (-) There were apparently bed bugs in my friends room. The bugs ate through their shirt at night. I had mold in my first room and it smelled like that all around the hotel. Hotel is out dated and if only they could keep up the maintenance then the hotel would have a lot of potential. The night staff had horrible service. Treated us like they didn't care what was going on. my first room was a suite. Ho...
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Location

Av. Yaxchilan No. 31, Centro, 77500 Cancún, Quintana Roo

What's nearby

  • Glorieta del Ceviche0.7 km
  • Estadio de Beisbol Beto Avila1.3 km
  • Estadio Olímpico Andrés Quintana Roo1.5 km
  • Puerto Cancun2.2 km
  • Puerto Juarez3.2 km
  • Gran Puerto3.3 km
  • La Gran Plaza3.6 km
  • Poliforum Benito Juarez6.8 km
  • Cancun Golf Club at Pok Ta Pok7.6 km
  • La Isla Shopping Mall8.8 km
  • Cancun Convention Center9 km
  • Hard Rock Cafe Cancun9.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-007318/2025

When to book a room at Hotel Xbalamque & Spa Cancun Centro

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Xbalamque & Spa Cancun Centro

  • Where is Hotel Xbalamque & Spa Cancun Centro located?

    Hotel Xbalamque & Spa Cancun Centro is located at Av. Yaxchilan No. 31, Centro in Downtown, 0,6 km from the centre of Cancún. Glorieta del Ceviche is the closest landmark to Hotel Xbalamque & Spa Cancun Centro.

  • When is check-in time and check-out time at Hotel Xbalamque & Spa Cancun Centro?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Xbalamque & Spa Cancun Centro.

  • Does Hotel Xbalamque & Spa Cancun Centro offer free Wi-Fi?

    Yes, Hotel Xbalamque & Spa Cancun Centro offers free Wi-Fi.

  • How far is Hotel Xbalamque & Spa Cancun Centro from the airport?

    Hotel Xbalamque & Spa Cancun Centro is 14,8 km from Cancun. Hotel Xbalamque & Spa Cancun Centro is 72,5 km from Cozumel.

  • Does Hotel Xbalamque & Spa Cancun Centro have a pool?

    Yes, Hotel Xbalamque & Spa Cancun Centro has a pool on-site.

  • How does KAYAK find such great Hotel Xbalamque & Spa Cancun Centro hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xbalamque & Spa Cancun Centro in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xbalamque & Spa Cancun Centro and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xbalamque & Spa Cancun Centro.

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4-star hotel
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3-star hotel
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4-star hotel
Hotel Kavia Plus
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,4
0,6 km
Cancun
14,8 km

Everything you need to know for your stay in Cancún