Hotel Xbalamque & Spa Cancun Centro

3 stars
Avenida Yaxchilan 31, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 892 3377
7,3
Good
based on 3193 reviews
3 193 reviews
Sat 16/5
-
Sun 17/5
2 guests, 1 room
Deals from
R501
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R501
Double room
R560
Deluxe room
R616
32 more Hotel Xbalamque & Spa Cancun Centro deals
32 more Hotel Xbalamque & Spa Cancun Centro deals
Hotel entrance
Room amenity
Patio
Restaurant
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Building
Restaurant
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Hallway
Living room
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Bedroom
Bathroom
Lobby
Bedroom
Restaurant
Bedroom
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Bathroom
Bedroom
Stairs
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Bedroom
Hallway
Bathroom
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Bathroom
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Photos of Hotel Xbalamque & Spa Cancun Centro
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in central Cancun, the Hotel Xbalamqué Resort & Spa features Mayan-style décor, an outdoor pool, and spa. Every air-conditioned room at the Hotel Xbalamqué Resort & Spa provides cable TV. Hotel Xbalamqué includes an on-site bar "4 Elementos" which offers drinks and snacks with available room service. Tour information and car rentals are also available at the hotel, while safes and WiFi are available at reception. Cancun’s ADO Bus Station is just 500 metres from the Xbalamqué Resort & Spa. The Hotel Zone is a 5-minute drive away, while Cancún International Airport is a 20-minute drive away.
7,3
Good rating
Based on 3 193 verified guest reviews

Latest deals for Hotel Xbalamque & Spa Cancun Centro

Sat 16/5
-
Sun 17/5
Standard Room
1 double bed
R501
nightly with fees
Superior room
bed type unknown
R1 203
nightly with fees
Double room
bed type unknown
R560
nightly with fees
Deluxe room
bed type unknown
R616
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Xbalamque & Spa Cancun Centro

  • Outdoor pool
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Pool and spa

  • Massage
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels

Accessibility and suitability

  • Lift
  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Bathroom

  • Shower
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Food can be delivered to guest accommodation
  • Coffee shop

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Outdoor fireplace
  • Garden

Things to do

  • Evening entertainment
  • Beauty salon
  • Karaoke

General

  • Family rooms
  • Tile/marble floor
  • Storage available

Laundry

  • Laundry facilities
  • Laundry service

Family friendly

  • Babysitting or child care
  • Cribs available

Workspace

  • Desk

Reviews of Hotel Xbalamque & Spa Cancun Centro

7,3
Good
3193 verified ratings
Wonderful
729
Very good
494
Good
558
Okay
354
Fair
351
Mediocre
224
Poor
483

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and friendly, attentive staff. The rooms were generally comfortable with good decor and amenities. However, many guests noted issues with cleanliness, especially in bathrooms, and the pool was frequently out of service or closed. Some maintenance and noise concerns were also mentioned. Overall, the hotel offers good value for its location and service despite some drawbacks.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Bathroom2.5 out of 10
Cleanliness2 out of 10
Pool1 out of 10
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Score by provider

All reviews

3.4
Poor
Anonymous, Jan 2019
Cons (-) Didn't have my room at time.roaches,pool not clean. And the advertise as a resort.

Location

Avenida Yaxchilan 31, 77500 Cancún, Quintana Roo

What's nearby

  • Glorieta del Ceviche0.7 km
  • Estadio de Beisbol Beto Avila1.3 km
  • Estadio Olímpico Andrés Quintana Roo1.5 km
  • Puerto Cancun2.2 km
  • Puerto Juarez3.2 km
  • Gran Puerto3.3 km
  • La Gran Plaza3.6 km
  • Poliforum Benito Juarez6.8 km
  • Cancun Golf Club at Pok Ta Pok7.6 km
  • La Isla Shopping Mall8.8 km
  • Cancun Convention Center9 km
  • Hard Rock Cafe Cancun9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-007318/2025

When to book a room at Hotel Xbalamque & Spa Cancun Centro

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Xbalamque & Spa Cancun Centro

  • Where is Hotel Xbalamque & Spa Cancun Centro located?

    Hotel Xbalamque & Spa Cancun Centro is located at Avenida Yaxchilan 31 in Downtown, 0,6 km from the centre of Cancún. Glorieta del Ceviche is the closest landmark to Hotel Xbalamque & Spa Cancun Centro.

  • When is check-in time and check-out time at Hotel Xbalamque & Spa Cancun Centro?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Xbalamque & Spa Cancun Centro.

  • Does Hotel Xbalamque & Spa Cancun Centro offer free Wi-Fi?

    Yes, Hotel Xbalamque & Spa Cancun Centro offers free Wi-Fi.

  • Does Hotel Xbalamque & Spa Cancun Centro offer free parking?

    Yes, Hotel Xbalamque & Spa Cancun Centro offers free parking.

  • How far is Hotel Xbalamque & Spa Cancun Centro from the airport?

    Hotel Xbalamque & Spa Cancun Centro is 14,8 km from Cancun. Hotel Xbalamque & Spa Cancun Centro is 72,5 km from Cozumel.

  • Does Hotel Xbalamque & Spa Cancun Centro have a pool?

    Yes, Hotel Xbalamque & Spa Cancun Centro has a pool on-site.

  • How does KAYAK find such great Hotel Xbalamque & Spa Cancun Centro hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xbalamque & Spa Cancun Centro in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xbalamque & Spa Cancun Centro and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xbalamque & Spa Cancun Centro.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,6
0,6 km
Cancun
14,8 km

Everything you need to know for your stay in Cancún