Hotel Hacienda Cancun

3 stars
7,6
Good
based on 2475 reviews
2 475 reviews
Av Sunyaxchen Lote 39 Y 40, 77500 Cancún, Quintana Roo, Mexico
Av Sunyaxchen Lote 39 Y 40, Cancún, Quintana Roo
+52 998 884 3999
Fri 14/8
-
Sat 15/8
2 guests, 1 room
Bedroom
Other
Other
Other
Other
Other
Room amenity
Building
Other
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and a garden. WiFi in public areas is free. Hotel Hacienda Cancun offers 38 air-conditioned accommodations with complimentary toiletries and ceiling fans. Televisions come with cable channels. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.
7,6
Good
2475 reviews

Latest deals for Hotel Hacienda Cancun

Fri 14/8
-
Sat 15/8
Standard Room, bed type unknown
R493
nightly with fees
Standard Room, bed type unknown
R554
nightly with fees
Standard Room, bed type unknown
R608
nightly with fees
Double room, bed type unknown
R619
nightly with fees
Standard Room, bed type unknown
R641
nightly with fees
Standard Room, bed type unknown
R642
nightly with fees
Standard Room, bed type unknown
R692
nightly with fees
Standard Room, bed type unknown
R699
nightly with fees
Double room, 2 double beds
R1 250
nightly with fees
Standard Room, bed type unknown
R804
nightly with fees
Standard Room, bed type unknown
R1 079
nightly with fees
Standard Room, bed type unknown
R1 248
nightly with fees
Standard Room, bed type unknown
R1 996
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Hacienda Cancun

  • Outdoor pool
  • Restaurant
  • Free Wi-Fi
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Shampoo

Bathroom

  • Toilet
  • Toilet paper
  • Public bath
  • Shower
  • Private bathroom

Services and conveniences

  • Express check-out
  • Concierge service
  • Meeting/Banquet facilities
  • Tour desk
  • 24-hour front desk

General

  • Soundproof rooms
  • Family rooms
  • Tile/marble floor
  • Storage available

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV
  • TV

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Garden

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas

Accessibility and suitability

  • No smoking
  • Designated smoking area

Dining

  • Restaurant
  • Vending machine (drinks)

Parking and transportation

  • Airport shuttle

Pool

  • Outdoor pool

Reviews of Hotel Hacienda Cancun

7,6
Good
2475 verified ratings
Wonderful
616
Very good
409
Good
497
Okay
266
Fair
298
Mediocre
143
Poor
246

Summary of reviews

Guests say
Most guests appreciated the hotel's central location and the friendliness of the staff, which made their stay pleasant. However, there were several complaints about cleanliness, with issues such as dirty rooms, old facilities, and occasional pests. Bed comfort and amenities like the pool and air conditioning received mixed feedback, with some guests finding them acceptable and others noting problems. Overall, while the location and service stand out positively, improvements in cleanliness and maintenance are needed.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Bed Comfort5 out of 10
Amenities4 out of 10
Cleanliness3.5 out of 10
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Location

Av Sunyaxchen Lote 39 Y 40, 77500 Cancún, Quintana Roo

What's nearby

  • Glorieta del Ceviche0.8 km
  • Estadio de Beisbol Beto Avila1.3 km
  • Estadio Olímpico Andrés Quintana Roo1.5 km
  • Puerto Cancun2.3 km
  • Puerto Juarez3.3 km
  • Gran Puerto3.3 km
  • La Gran Plaza3.5 km
  • Poliforum Benito Juarez6.8 km
  • Cancun Golf Club at Pok Ta Pok7.8 km
  • La Isla Shopping Mall9 km
  • Cancun Convention Center9.1 km
  • Hard Rock Cafe Cancun9.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 005-007-007298/2025

Hotel Hacienda Cancun

Which month has the cheapest rates at Hotel Hacienda Cancun?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Hotel Hacienda Cancun is October, with an average nightly rate of R588. The most expensive month is December at R882 per night.

What is the cheapest day to book Hotel Hacienda Cancun?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Hotel Hacienda Cancun is Tuesday, with an average nightly rate of R554. The most expensive day is Friday at R899 per night.

How far in advance should you book Hotel Hacienda Cancun?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Hotel Hacienda Cancun, book around 5 weeks in advance. This could save you approximately 5% compared to booking last minute.

FAQs when booking at Hotel Hacienda Cancun

  • Where is Hotel Hacienda Cancun located?

    Hotel Hacienda Cancun is located at Av Sunyaxchen Lote 39 Y 40 in Downtown, 0,7 km from the centre of Cancún. Glorieta del Ceviche is the closest landmark to Hotel Hacienda Cancun.

  • When is check-in time and check-out time at Hotel Hacienda Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Hacienda Cancun.

  • Does Hotel Hacienda Cancun offer free Wi-Fi?

    Yes, Hotel Hacienda Cancun offers free Wi-Fi.

  • How far is Hotel Hacienda Cancun from the airport?

    Hotel Hacienda Cancun is 14,8 km from Cancun. Hotel Hacienda Cancun is 72,6 km from Cozumel Intl.

  • Does Hotel Hacienda Cancun have a pool?

    Yes, Hotel Hacienda Cancun has a pool on-site.

  • How does KAYAK find such great Hotel Hacienda Cancun hotel deals?

    KAYAK scours the web for all room deals available at Hotel Hacienda Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Hacienda Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Hacienda Cancun.

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Cheapest

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3-star hotel
14% cheaperCaribe Internacional Cancun7.1 Good (2 918 reviews)0,06 kmOutdoor pool, Restaurant, Bar/LoungeR495+
3-star hotel
8% cheaperSuites Gaby Cancun8.5 Excellent (2 820 reviews)0,25 kmRestaurant, Free Wi-Fi, Free parkingR533+
2-star hotel
4% cheaperHotel Alux Cancun6.7 Good (484 reviews)0,34 kmWi-Fi, TV, Free toiletriesR556+
3-star hotel
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Most recommended

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Comfortable hotel in downtown Cancun
10 Excellent (1 review)0,19 kmOutdoor poolR980+
3-star hotel
8% cheaperSuites Gaby Cancun8.5 Excellent (2 820 reviews)0,25 kmRestaurant, Free Wi-Fi, Free parkingR533+
3-star hotel
Hotel Kavia Plus
8.3 Excellent (2 280 reviews)0,2 kmOutdoor pool, Fitness centre, RestaurantR714+
3-star hotel
Adhara Express
8.2 Excellent (1 978 reviews)0,12 kmOutdoor pool, Fitness centre, RestaurantR955+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,9
0,7 km
Cancun
14,8 km

Everything you need to know for your stay in Cancún