Hotels near Cancun Airport

Search hundreds of travel sites at once for Cancun Airport hotels

Check-in
Check-out
Compare vs KAYAK |

Best hotels near Cancun Airport

Cleanliness
9,6
Pool
9,5
Vibe
9,4
Bar
9,2
Service
9,1
Overall 9,3 Excellent
Based on 1 981 reviews
Cleanliness
9,6
Pool
9,5
Vibe
9,4
Bar
9,2
Service
9,1
Vibe
9,4
Service
9,3
Amenities
8,8
Comfort
8,8
Location
8,6
Location
9,1
Service
9,0
Amenities
8,2

Excellent 10,0
Pros: Architecture
Excellent 10,0
Pros: Excellent construction and room design. Luxury rooms with all details finished 100% quality. Personal / Room services - makes your feel like a VIP without any intensions to get a TIP. they just want to provide and excellent service for your and thats it. Hence Management of the hotel made a perfect job with people trainings.
Cons: Nothing to doesn't like there.
Nizuc Resort and Spa - Cancún
Rated no. 1
9,3
Excellent 9,3
Based on 1 981 reviews
Details
Reviews
R9 094

WiFi
10,0
Cleanliness
9,5
Service
9,3
Room
9,2
Beach
9,2
Overall 9,1 Excellent
Based on 1 118 reviews
WiFi
10,0
Cleanliness
9,5
Service
9,3
Room
9,2
Beach
9,2
Cleanliness
9,5
Beach
9,2
Service
9,2
Room
9,1
Wellness
8,8

Excellent 10,0
Pros: The overall property was beautiful. The pools were great and we had a lot of fun playing pool volleyball everyday. The food was great and had enough options to never get bored. The service was wonderful and we are so glad we were able to get the upgrade to the Grand level room with Concierge through our Kayak booking!
Excellent 10,0
Pros: The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!
Cons: The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.
Excellent 10,0
Pros: I spent my honeymoon here and it was amazing. The food is excellent and there's a lot of variety. Our room looking out on the beach was perfect and a fully stocked liquor cabinet was a nice surprise. The guest relations people helped us use the majority of our resort credit on excursions we loved.
Cons: I didn't like how the first thing you do after checking in is having to sit down with a guest relations person who tries to get you to attend a timeshare tour. We told them no outright and they didn't bother us about it again however.
Excellent 10,0
Pros: Everything was amazing from the moment we arrived. The front desk greets you with a refreshing welcome drink, cold towels to cool off and a flower for me. The hotel staff is amazing, food is excellent and drinks and alcohol selection are great and on the high end side. If you're looking for a romantic getaway, couples only, no kids, this is a great place. Oh yeah, the beach is amazing too!!!
Sun Palace - Cancún
Rated no. 2
9,1
Excellent 9,1
Based on 1 118 reviews
Details
Reviews
R6 341

Amenities
9,0
Vibe
8,8
WiFi
8,5
Service
8,2
Location
8,2
Overall 9,0 Excellent
Based on 6 828 reviews
Amenities
9,0
Vibe
8,8
WiFi
8,5
Service
8,2
Location
8,2
Amenities
9,2
Location
8,4
Service
8,3
Vibe
8,2
Pool
7,8

Excellent 8,2
Pros: The rooms were beautiful, well-stocked, clean and comfortable. We had a suite with 2 ocean view balconies, a jacuzzi in the bedroom, walk-in closet. It was big and felt luxurious which we enjoyed. The property was clean and well-maintained. The staff was very friendly and attentive.
Cons: The resort is HUGE! We were only there for 4 days and it felt overwhelming to make decisions about where to eat, what to do, etc. It took us a day to orient ourselves because we didn't receive a good orientation to the property when we checked in (they were only interested in getting us to the sales pitch breakfast). The restaurants lacked ambiance and I felt like I was in a Vegas casino in the lobbies. It was also so busy and there were so many people everywhere that I never felt like I was fully relaxed. I spent most of the time on the beach so I wouldn't have to listen to the loud music and games being played by the pools. The sand was white and soft, but the water was covered in seaweed so it wasn't great for swimming. The food was ok, but nothing to write home about. This might be a good choice if you were planning an extended stay, but even if I were going on a longer trip I would not stay here again. I was with a group of friends so it didn't stop us from having a great time (the all-inclusive alcohol helped!) but the resort was not a highlight of the trip.
Excellent 9,7
Pros: This resort goes a ones and beyond for all if their guests to be having a good time. From children, teenagers, to adults this resort goes above and beyond like I have never seen before. There's always something for everyone. The pools are beautiful with ample amounts to sit. The restaurants are all very good (make reservations at the golf coarse restaurants... We loves the Italian one so much we did it two nights). The entertainment is comparable to that of Las Vegas. The rooms are spacious and cleaned to perfection daily. The landscaping is beautiful. Again, if you are not havingn a good time here then there is something wrong with you. This place was a true paradise with top notch service. I really thought I was in heaven and will most definitely be back next year!
Cons: There was nothing not to like.
Moon Palace Cancun - Cancún
Rated no. 3
9,0
Excellent 9,0
Based on 6 828 reviews
Details
Reviews
R7 161

WiFi
9,0
Service
8,9
Vibe
8,5
Cleanliness
8,3
Room
8,1
Overall 8,9 Excellent
Based on 5 645 reviews
WiFi
9,0
Service
8,9
Vibe
8,5
Cleanliness
8,3
Room
8,1
Service
8,7
Vibe
8,3
Location
8,3
Value
8,2
Room
8,0
Service
8,4
Location
7,9
Comfort
7,7
Room
7,7
Food
6,2

Good 6,2
Pros: The staff was very kind and helpful. Room was nice.
Cons: Food was absolutely garbage. So basic is was insulting for the price. New Year's dinner was outright disrespectful and a complete waste of our time. I would have done better at a school cafeteria.
Excellent 8,0
Pros: I loved my stay at this hotel. The rooms are big and clean. Aircons work well. Always had space on the sun loungers and the outside staff was always happy to bring me a new drink The japanese restaurant had amazing food. Really amazing. Dont miss it. The buffet in the other two was of a high standard
Cons: they hotel seem to make a big thing about the japanese restaurant being full and the need to make a booking. And everytime we were there it was half full. I dont get this
Oleo Cancun Playa - Cancún
Rated no. 4
8,9
Excellent 8,9
Based on 5 645 reviews
Details
Reviews
R3 713

Location
8,9
Service
8,7
Breakfast
8,0
Room
7,0
Comfort
4,6
Overall 8,5 Excellent
Based on 1 503 reviews
Location
8,9
Service
8,7
Breakfast
8,0
Room
7,0
Comfort
4,6
Service
9,2
Beach
9,0
Location
8,9
Breakfast
8,3
Pool
8,2
Beach
9,2
Service
9,0
Location
9,0
Cleanliness
8,3
Pool
7,7

Mediocre 2,0
Cons: Not at all what we expected. Not at all.
Excellent 8,2
Pros: Food, staff, rooms, clean,
Cons: Little away from club zone and mall
Excellent 10,0
Pros: My girlfriend and I decided to go last minute to Cancun. We went for 3 nights and we stayed at the gr caribe solaris. Our experience was awesome and we had stayed at the gr solaris before. The gr caribe solaris hotel reminded us of Greece. The hotel is very clean, staff is very friendly, food and drinks were ok. The pool and beach were awesome. Furthermore, i liked the fact that i can go to the other Solaris Resorts and use there facilities as well such as the gym, pools, restaurants and bars at no extra cost. That alone made the experience more enjoyable giving our getaway a better experience. Thank you everyone at at all GR Solaris Resorts. We are definitely going back next month for another 3 night getaway. One other thing, dont be cheap and TIP the staff even if its a dollar. Thank you again, a couple from the Windy City, CHICAGO, IL.
Cons: Our experience was great and if your a complainer than you should pay more if you expect more. Life is to short to complain and with that said, make the best of your VACATION. The hard working people in these resorts work hard to make our vacation experience pleasurable and enjoyable. Our model is were do you go were you can sleep, eat, drink, swim, tan, and more for whatever cost or deal you pay at any of these resorts. Not back home! Bcuz, there is no all inclusive!! With that said, have fun everyone and make the best of your vacation.
Excellent 8,0
Pros: food was mediocre, best bet was steak entrees and the grill during lunchtime, staff was friendly.
Cons: internet expensive (14-16USD/day), alcohol was cheap quality (only a few top shelf liquors), walls/doors are thin so you can hear noisy neighbors. agree with previous reviewer regarding tipping...saw it all over the place and it reflected in the service provided if the staff didn't think you'd tip. tipping should be more discreet at all inclusive resorts to try and maintain a level of quality service regardless of extras.
Good 6,5
Pros: Outstanding service and staff
Cons: Dirty rooms. Developed a rash :(
Good 6,2
Pros: The staff in the restaurants and lobby bar were attentive and friendly.
Cons: We traveled as a last minute get-way and are an active couple in our early 50's. The room was not quiet, every noise, such as people passing in the hall or in the room above seemed loud. They advertise a pillow menu, however, only had one type of pillow and it was a child size pillow. They advertise turn-down service. We never received turn-down service and when we asked about it at the reception desk the clerk did not know what we were asking about. This is not a hotel for people with mobility issues. The pool is small with a step down ladder like one might have at their home pool. There are several steps to get down to the beach. Beach drink service was spotty. We have stayed at many all-inclusive resorts over the years, at least 15, and the tipping here was beyond bizarre! I think it is because it is partial time-share occupants and partial regular hotel occupants, but, people were tipping for everything. I have never witnessed this at other all-inclusive resorts. At other resorts if you want to tip it is done more discreetly to the specific person who provided you outstanding service.
Good 6,2
Pros: Staff over-all were helpful and friendly. Location was very nice on a very clean and beautiful beach. Lobby bar (drinks only) was available all hours. Service was good at the lobby bar. Cecelia and Eliseo were especially accommodating, helpful, and very personable. We enjoyed visiting with them.
Cons: The rules/schedule for food were SO strict that we often didn't get to eat. First night we went to every place on site and the neighboring property and were not able to get a single thing to eat. We had anticipated being able to sit outside on the beach and have a drink. That was not available either. There is one pool bar and a snack bar there, but everything serving outdoors closes by 5:15/5:30. Day 2 I walked up to the snack bar (which still had food on it) at about 5:20 and was told it was closed. At the same time my husband was at the pool bar trying to get a couple of drinks and was told they were closed. We walked around for a bit, and as we went to go back inside to at least get a drink, we saw a tray of drinks being delivered to others at the pool. Granted, those might have been ordered prior to 5:20 when my husband walked up, but if they were still making drinks, giving us a couple (only ones we had asked for at all that day) should have been done since it was prior to 5:30. The lobby bar was open, but we tried to order some food there and were told we could not. ??? We were told there is "24 hour" room service, but that has to be ordered to your room (where you can not be out enjoying the facilities). And NOTE we did go to our room and tried repeatedly to call room service and no one ever answered that night! Food quality was 'ok' but nothing special.
Excellent 9,1
Pros: Picked this place as it seemed to have the best reviews vs. price. For what we paid (mid-Nov), I think it was amazing. I've stayed at all-inclusives and resorts across the board. I did not expect great food, and I promise you can find amazing food here. Keep in mind this is a mid-priced all-inclusive place. Yes the buffets aren't great but there is truly very good food to be found at the smaller restaurants. The small pool at GR Caribe is very quiet and comfortable, while the next door Royal Solaris (which you have access to) is larger and a bit more fun. Finally, the entire staff - bartenders, servers, concierge, everyone were amazing. Friendly, attentive, fun - I was a little surprised that the service was as good as it was. Overall, most of the positive reviews on this site are very accurate. We are in our late-20's and found the mix of people when we went in November to be very good. A few families, younger as well as older couples. A relaxing fun scene, definitely not a party, but we had a great time. Would definitely recommend.
Cons: Rooms were ok. Biggest complaint was our double beds (requested king) were very uncomfortable and we were on the first floor lobby and it was loud until late at night then early in the morning. But then again, we paid via a pretty amazing deal and we are in our upper-20's so it was not a big deal.
Excellent 9,7
Pros: Great view. Clean, good location.
Cons: No internet service. Each day i have to pay $16.
Good 7,7
Pros: The location is great. Beach and water are beautiful. Staff is friendly. Food is okay. Room service is 24hrs and is good. One of the 6 days of our stay we had drink service on the beach and that was nice.
Cons: Although the lobby bar is open 24 hrs nothing is going on. You might find a couple other people around after 10. The pools and hot tubs close at 8:30 :( my biggest complaint is the noise in the room. You can here EVERY sound your neighbors make and any noise from the hallway.The blinds do very little to block light so plan on being up early! One other thing men must where long pants and shoes to dinner. We like getting dressed up but having an opinion for something more casual would be nice.
Excellent 9,4
Pros: The hotel was beautiful and peaceful. The beach was amazing and had plenty of comfy beach chairs with shade. The staff were all very friendly and helpful.
Cons: The food wasn't very good.
GR Caribe by Solaris - Cancún
Rated no. 5
8,5
Excellent 8,5
Based on 1 503 reviews
Details
Reviews
R3 351

Service
8,5
Location
8,5
Pool
8,5
Room
6,9
Breakfast
6,7
Overall 8,3 Excellent
Based on 3 608 reviews
Service
8,5
Location
8,5
Pool
8,5
Room
6,9
Breakfast
6,7
Pool
8,3
Service
8,3
Location
8,1
Room
7,0
Vibe
6,0
Location
8,4
Pool
8,0
Service
8,0
Room
6,8
Food
6,5

Excellent 8,8
Pros: The beach, the pool, the breakfast and dinner buffet. (The food was well above average and quite good at times). Great poolside drink service from Roberto, our waiter on more than one day. Our beach front room was a bit bare (furniture wise) but it was clean and roomy. Cleaning staff did a great job. Bus stop right out front will get you to center of nightlife (about a five minute ride) for under a dollar. It's location away from the center made the beach that much better and less crowded. We had a great stay.
Cons: Time share push after check in. Just insist that you want to go right up to your room and dodge this (they were not aggressive when we did this).
Excellent 9,1
Pros: The hotel staff were the best of numerous resorts we have stayed at. Very helpful, pleasant and professional. Our room was clean and very comfortable. The beach was clean and well groomed. The pools were beautiful. The best lunch was the pizza oven, serving up made to order pizzas!
Cons: It is a bit dated in the lobby. The food is what I would consider average. If I book another all-inclusive in Cancun , I would look elsewhere because of the food. We usually go for more than a week and I don't think we would enjoy the dining experience here for that long.
Excellent 8,2
Pros: The staff was excellent! They were all very professional, kind, and courteous. Our room was very clean, the food was tasty.
Cons: I hated the fact that Internet was $17 U.S. Dollars for 24 hours! It was supposed to be free! Everyone everywhere wanted/asked for tips.
Excellent 8,2
Pros: Friendly Staff, great entertainment team, great night theatre shows, good pool, my son liked the mini kids club spending almost the whole day there. Beach and weather was awesome
Cons: Beds were uncomfortable at all unfortunately. Food at the main restaurant was repetitive and a bit low quality. Nonalcoholic drinks were low quality and no fresh juices or cocktails.
Excellent 10,0
Pros: I haven’t been to many all inclusive but this one was awesome. And the staff was extremely friendly and the place was super clean!
Cons: The sea gulls were a bit annoying. That’s all I can really find at the moment, the place was perfect.
Excellent 10,0
Pros: They upgraded us to the Caribe they own next door, we had a ocean view, quieter pool than royal Solaris, some meals were very Good others were just ok, resort beautiful and well kept, staff very attentive, even more so when you tipped them, everyone very friendly, if I went again I would stay at the caribe again. W made lots of friends with the staff and some other travelers. The resort had all types of people including families. Also important we could get a chair on beach or at the pool.
Cons: The food sometimes was just ok, but that happens when you have buffets.
Excellent 10,0
Pros: The staff was good the lady manager Ava was very good too
Cons: They need to include the Internet
Good 7,7
Pros: Easy. Everything was close together. Staff was nice.
Cons: The facilities are dated. Towels were a dingy brown green color. Restaurants were never consistently open. People come to Mexico for Mexican food and the Mexican restaurant was closed most days we were there.
Excellent 10,0
Pros: The food was excellent. My favorite part was the pool and the swim up bar. They have water volleyball and water basketball. There is always some sort of game going on at the pool area. The staff was wonderful. The rooms were cleaned thoroughly every day. Easy bus ride to the night clubs for 50 cents. All in all I felt that this was the perfect resort for a group of friends (we are in our mid 20s), couples, or families.
Cons: The buffet could have more variety each day.
Excellent 10,0
Pros: Resort was great, friendly staff and great food
Cons: The only negative was that our room location was sometimes a little noisy at night
Good 6,8
Pros: Convenience of meals which are abundant and available 24/7 Staff are very friendly Great view and location Great kids club and pool - highly recommended if you have kids Convenient taxi service from hotel
Cons: Many dishes were not great; they are acceptable but not something to rave about. Very busy hotel; not for those wanting a quiet getaway Hotel activities are too loud especially in the lobby at night Only two sets of elevators in entire building; not enough for the capacity of guests of building Always long lines at front desk; they need to add more staff during checkout time.
Okay 5,4
Cons: I could hear everything going on in the next room. The rooms smelled very strong perfume odor. The woman at the front desk was rude. Not the best customer service but, ok for the price.
Royal Solaris Cancun - Cancún
Rated no. 6
8,3
Excellent 8,3
Based on 3 608 reviews
Details
Reviews
R3 379

Pool
9,3
Location
8,9
WiFi
8,8
Breakfast
7,9
Service
7,9
Overall 8,3 Excellent
Based on 3 497 reviews
Pool
9,3
Location
8,9
WiFi
8,8
Breakfast
7,9
Service
7,9
Pool
9,4
Location
9,2
Breakfast
8,2
Service
7,8
Room
6,0
Pool
9,0
Location
8,9
Amenities
7,8
Service
7,8
Breakfast
7,5
Food
7,1
Room
6,6

Okay 4,0
Pros: Dios was good service was ok.
Cons: I has to Call front desk three times in the same night,diferente things where broken. Fue shower head was not spraying water the tv channels where hoy programed and fue ac unit did not cool.
Good 6,0
Pros: I liked that I was able to get a reasonable rate at the hotel at the very last minute. I was supposed to be staying in Isla Mujeres, but arrived later than the last ferry to the island.
Cons: The Marriott actually could not locate my reservation from Kayak. So when I arrived at 11:30pm I had to wait about 25 minutes while the front desk person investigated (and while 3 other people groaned in line behind me). The other issue was more of a problem with the Cancun airport, but it was not very straightforward how to get the FREE hotel shuttle and when myself and the other guests waiting tried to call the number to the hotel we were unable to get through.
Excellent 9,7
Pros: convenient if your flight gets in late, free airport shuttle, newish hotel, reasonably good breakfast buffet included in hotel price, nice garden with swimming pool that the kids will love. And overall good value for the money
Cons: The hotel was clean but the carpet was still full of other peoples hair, so many that you could see it on a dark blue carpet. If you are expecting a unique touch or experience this might not be the place for you. The hotel and it´s decor is tried-and-proven corporate Marriott non-descriptive design and architecture that could be transplanted anywhere in the world. Then again some people might consider this safe.
Excellent 8,0
Cons: Airport shuttle was great on way back to airport but their time estimates for pickip were off. They said shuttle would be there in 15 but it took over 30 mins. No biggie but could be improved.
Excellent 8,0
Pros: We needed a place to sleep, shower, and relax since our flights in/out of cancun from the U.S. were very early/late. Our primary destination was playa del Carmen at an all-inclusive resort.
Cons: Confusing entrance but we found it ok.
Okay 5,1
Pros: The staff was nice and it was easy to get to the airport.
Cons: Tried two different rooms, both were moldy and the blankets were damp. If you have any respiratory issues or allergies to mold you should probably avoid. Wish we had just stayed in the hotel zone since there were rooms only a bit more and they were on the beach. Probably shouldn't walk barefoot either. The carpets were old and matted down and felt dirty.
Excellent 8,0
Pros: Convenient location to the airport. Clean room.
Excellent 9,4
Pros: Very relaxing after a long flight before a long drive to the Riviera Maya. One of the most comfortable beds I've ever slept on
Cons: The fact that the hotel didn't accept US Dollar$
Excellent 10,0
Pros: Omar at the front desk saved our vacation by lending us his phone charger and putting us in a room when we arrived with blocked credit cards and a broken phone charger. Their shuttle will get you to and from the airport and to a car rental agency way cheaper than a cab. The eponymous courtyard is beautiful. Nice pool, whirlpool and hot tub. Many of the trees, shrubs and flowers are identified by placards and several species of birds visit or spend the day there. A great place to begin and end your vacation in Playa del Carmen or Tulum if you get in late and/or leave early.
Good 6,5
Pros: Its ok
Cons: Room service terrible
Good 6,2
Pros: Nice pool and courtyard. Airport shuttle, flight information and scale for baggage were very helpful. Good food in the restaurant.
Cons: Thin walls and heavy doors made it hard to sleep with people coming and going. The quality of the restaurant was good, but wishes there was more variety. There are no other food options without taking a taxi.
Excellent 8,0
Pros: Very convenient and clean for a quick stay next to the airport.
Courtyard by Marriott Cancun Airport - Cancún
Rated no. 7
8,3
Excellent 8,3
Based on 3 497 reviews
Details
Reviews
R1 404

Breakfast
9,1
Beach
9,1
Service
8,8
Location
8,7
Amenities
7,3
Overall 8,3 Excellent
Based on 1 629 reviews
Breakfast
9,1
Beach
9,1
Service
8,8
Location
8,7
Amenities
7,3

Club Regina Cancun - Cancún
Rated no. 8
8,3
Excellent 8,3
Based on 1 629 reviews
Details
Reviews
R2 406

Beach
9,2
Location
8,3
WiFi
8,3
Service
7,9
Breakfast
7,1
Overall 8,1 Excellent
Based on 3 181 reviews
Beach
9,2
Location
8,3
WiFi
8,3
Service
7,9
Breakfast
7,1
Beach
9,3
Location
8,7
Pool
8,4
Service
8,2
Breakfast
6,6
Beach
9,4
Location
8,5
Service
7,7
Comfort
6,0
Amenities
6,0
Location
8,3
Service
8,2
Room
5,5

Excellent 9,7
Pros: Sandy, great to swim in beach that's even has a lifeguard. Cozy beds and cool AC in rooms. Great views. Wonderful staff. Tasty buffet breakfast. Free parking. Great location. Overall great place.
Cons: Noise from present renovations and bathrooms near beach/ pool could use more frequent service.
Good 6,2
Pros: The beach The buffet The public areas
Cons: Poor quality and cleanliness of room Construction across the hall which started at 9am and filled the hallway with dust.
Okay 4,8
Pros: Staff of the hotel. The beach and the view
Cons: In normal times, this is probably a good hotel. But at the moment the hotel is undergoing renovations. Lots of workers and dirt around the hotel. Parking is far away. Some of the hotel restaurants are closed. Most of the pools are closed. It is not pleasant to go on holiday in this situation. Wait for the renovations to end. Unfortonetly we didn't know all of this when we did our reservation .
Excellent 8,0
Pros: very close to the airport one of the 1st stops from the airport
Cons: It is really far from the party zone, had to pay $20 taxi each trip from the hotel to the party zone.
Okay 5,7
Pros: Friendly staff
Cons: This place must be 30 years old. It's in definite need of a refurb. Worn and dirty carpets make the hallways look drab, the stucco and tiles in the guest rooms make the place feel cold and unfriendly. They are refurbishing the lobby, so that's a good start. The food needs a good look at, too, breakfast that was meant to be hot was cold, other items where presented as if they were left from the day before.
Excellent 10,0
Pros: They upgraded us to an Ambassador suite. Best sleep of our entire vacation. Loved the beach and the pool. We reveled in the torrential thunder and lightning while enjoying our rack of lamb, pizza and martinis at the BBQ restaurant under the palapa. Service was great too. Nice view from both balconies in our room.
Excellent 10,0
Pros: love the view and the room decor
Mediocre 3,7
Pros: Beachfront
Cons: No fridge. No complimentary breakfast. No late checkout. Had to clean the coffee maker myself.
Excellent 9,4
Pros: Beaches
Cons: Breakfast too expensive
Excellent 8,8
Pros: We liked the location and ambiance. Beautiful surroundings and polite, friendly staff.
Cons: IThe food leaves room for improvement. The lobster was gristly ang the items on the breakfast buffet were cold. Additionally, the people that greet you upon arrival appear to be there to welcome and help you, but they just want to sell you a timeshare.
Excellent 10,0
Pros: If you aren't into the party scene, this hotel is located well away from the main "strip" in Cancun. The food is excellent and the menus offer multiple healthy options. The hotel is also very environmentally friendly. Staff is the friendliest we've encountered. They all work very hard but still take the time to be pleasant.
Cons: A little inconsistent about which restaurants will be open on any given night
Excellent 8,0
Pros: The Beach side view was breathtaking. Catered to my husbands gluten free diet. Staff was excellent at every turn!
Cons: Doing maintenance a few rooms away with very smelly glues and chemicals along with noise. Food selection for celiac and vegetarian diets is limited and boring.
The Westin Resort & Spa, Cancun - Cancún
Rated no. 9
8,1
Excellent 8,1
Based on 3 181 reviews
Details
Reviews
R2 475

Beach
9,2
Location
8,9
Value
8,8
Service
6,8
Food
6,4
Overall 7,7 Good
Based on 889 reviews
Beach
9,2
Location
8,9
Value
8,8
Service
6,8
Food
6,4

Solymar Cancun Beach Resort - Cancún
Rated no. 10
7,7
Good 7,7
Based on 889 reviews
Details
Reviews
R1 543

Beach
9,2
Location
8,4
Pool
8,0
Room
6,6
Value
6,2
Overall 7,5 Good
Based on 1 575 reviews
Beach
9,2
Location
8,4
Pool
8,0
Room
6,6
Value
6,2
Beach
8,9
Location
8,6
Pool
7,7
Value
6,7
Room
6,4
Location
7,5
Room
5,9
Service
5,1
Cleanliness
4,7

Good 7,4
Pros: Good, cheap hotel on the beach along the main strip. Seems to be a hotel mixed in with condos.
Cons: The restaurant/bar left something to be desired. They didn't have half of what was on the menu at any given time and forgot our orders a couple times. The air conditioner didn't work, and another person staying there at the time said their toilet wasn't working.
Okay 5,4
Pros: Facility and grounds area, beach access from pool area just like every other hotel, clean room with a beautiful balcony overlooking the beach and pool area of the hotel
Cons: Extremely rude girl at check in (Natalia) Our reservation was for a King Size, Non smoking When we got up to our room my wife and I were put into a double bed lockout with another couple who shared balconies with us whose room was a King bed obviously. We called the front desk three times until someone decided to finally pick up the phone only to be placed on hold for 20 minutes so we headed down to see the receptionist personally and asked her to see if she has a King bed available and the answer was no. Reason was, that we booked through a third party rather than with the hotel directly and also there was no availability for the room type. I then asked if we could have 2 shampoo bottles and she refused, claiming that what's in the room is all you get until the next day when the keepers reload you as they re-do your room. Total joke... In the morning my wife went down to check out and to also complain about the poor service and evidently, the two guys (Carlos and Fransisco) who were working the morning shift weren't surprised as they were already aware of their coworkers poor customer service, they checked their availability and showed plenty of King rooms available and sincerely apologized on her behalf. We then went on to have breakfast at their restaurant / bar out by the pool area, breakfast looked so delicious and the view was simply beautiful until they brought out my wife's molded bagel. This was by far the worst stay at any hotel we've ever visited. Thanks for ruining our day and morning.
Excellent 9,1
Cons: If they had early check in, it would be perfect! Also restaurant says the credit card machine is always broken. So...it is cash only.
Excellent 9,7
Pros: The beach and pool access were great. Staff very helpful. Rooms were nicer than expected. Balcony with a great view.
Cons: It's a little far from the rest of the hotels. The water pressure in the shower wasn't great.
Bsea Cancún Plaza Hotel - Cancún
Rated no. 11
7,5
Good 7,5
Based on 1 575 reviews
Details
Reviews
R1 710

Service
8,5
Pool
8,0
Comfort
7,9
Location
7,0
Cleanliness
4,5
Overall 7,3 Good
Based on 407 reviews
Service
8,5
Pool
8,0
Comfort
7,9
Location
7,0
Cleanliness
4,5

Mansion Giahn Bed & Breakfast - Cancún
Rated no. 12
7,3
Good 7,3
Based on 407 reviews
Details
Reviews

Cleanliness
7,2
Comfort
7,1
Location
7,7
Services
6,6
Staff
7,5
Overall 7,1 Good
Based on 371 reviews
Cleanliness
7,2
Comfort
7,1
Location
7,7
Services
6,6
Staff
7,5

Good 6,8
Pros: The pool and the closeness to the beach. Compared to other all inclusive hotels in the area, Bel Air had good food.
Cons: The rooms were outdated. The A/C is not adequate so you room will be humid.
Mediocre 2,8
Pros: Service in the reception is so slow.
Excellent 10,0
Pros: Amazing
Cons: The view
Mediocre 2,0
Pros: Nothing!!!
Cons: It was really annoying that they gave me a room that was just painted. I stained the clothes I was wearing when I sat on the jacuzzi. When I was on the pool I ordered a couple of beers that's it.. At the end they were charging me for several meals worth like $100... I complained about it and the member staff confirmed that I ordered that amount of food... After all I ask them to show me videos of it. Of course there weren't any so they just ask me to pay for what I really consumed. I do not recommend this hotel at all!
Good 6,2
Pros: The staff were all very friendly and accommodating. The beach, of course and the food was good as well.
Cons: I don't want to sound like I'm slamming this property, I'm not, we had an overall enjoyable stay. It is however a little tired and worn. At least half a dozen lounge chairs by the pool need to be replaced. The sewer smell sometimes comes through the drain in the bathroom. Our a/c became very noisy and was not fixed. One odd practice is that wait staff give you these little critique forms and expect you to leave it with the signed bill. I don't mind filling them out and giving them to the front desk at checkout, but leaving with my server that I will probably have again during my stay seems odd. Also, couldn't they just throw out the bad reviews when they pick up the check? Overall, nice people and a way to stay on the beach on a budget, but I doubt we'll return.
Excellent 8,0
Pros: My boyfriend and I really appreciated the cleanliness of the hotel and the ocean view our room had. Bed was huge and comfortable. Most of the staff was extremely courteous and generous. Beach and pool area was really well taken care of and definitely where you will be spending most of your day. My absolute favorite part was lounging on the not too crowded beach in a cabana with an on the house piña colada.Food is pretty good too.
Cons: The location is alright..a little far from anything going on but busses are only 1$ to get there and they stop right in front of the hotel every 3-5 minutes. The hotel itself, while some parts are updated is a little disappointing compared to the pictures, but since it is clean and beachside and the beds are comfy you kind of forget the rest. The one thing that stuck out to me I didn't like was upon check in I felt like I was trying to be sucked in to paying more, since i prepaid online. You just have to be firm "no I paid for two nights already. No I did not add the breakfast option. No I did not want an extra bed there's just two of us" but if you're firm and know what you ordered you'll be fine. That was just ONE staff member out of everyone though, everyone else was really courteous and kind. Overall I got what I paid for a beachside hotel with soft sand and a relaxing pool.
Excellent 10,0
Pros: Excellent resort. Good ocean view
Good 6,5
Pros: The staff was great besides while dining for breakfast.
Cons: The air broke in our room and it took over 6 times for them to finally move us to another room..
Mediocre 2,0
Pros: The worse Hotel I’ve ever stood at. The Best western is 10 times better!
Cons: Everything, is false advertisement! I’ts horrible over all....everything is Old and falling apart. The bar & restaurants are very poorly stocked. It literally looks like a hotel that got stuck in the 80’s. Very abandoned! Elevator was terrible! This hotel shouldn’t even fall under an all inclusive resort! I wouldn’t even rate @ a half star hotel.
Excellent 10,0
Pros: Excellent hotel of this class...looks like a newer property and it is kept extremely clean. Front desk staff is very friendly and welcoming. Breakfast area is spacious and one of the best in Cancun I have experienced. Fresh fruit (strawberries, blueberries, oranges, apples, and bananas) in addition to all the other hot and cold items. This stay was during several events in town and they handled groups well. Parking is adequate with some overflow in the back, lower lot. I was upgraded to a suite which was very nice and spacious with microwave and refer. I'll be back to this place and highly recommend to others when in the area. Thanks a lot for the lovely time
Good 7,1
Pros: The extras to the room. They gave a bottle of champagne in room, cake and snacks delivered to room in evening at no extra charge. Greeted us with a cold beverage at checkin. The main resteraunt is nice, good food and prices and great service. the breakfast buffet is great, many choices.
Cons: Loud parties into the night both nights we were hoping for a quiet stay at the end our vacation. We booked a taxi for connecting with a tour we had prepurchased elsewhere. we told the bellboy the hotel name we needed to get to for our pickup, he suggested how long it would take by taxi to get there and confirmed our taxi pickup time, he seemed to understand. Yet when we went to get picked p we found the details were all wrong. they had not booked a taxi they booked a different tour, different time of day and all wrong details and werent really helpful to fix it. we ended up making calls on our own phones and barely got a taxi on time after a lot of panic.
Good 6,2
Pros: The overall experience was good. The guy at the reception gave us good recommendations for local restaurants. The whole personal was very polite. The room was clean and we had an awesome viiew of the beach.
Cons: The hotel looks rundown and a bit tacky. They were painting the hallways when we got there. The shower in our bathroom was missing a door. The ac wasn't cooling enough and the room next to ours was gutted.
Good 7,7
Pros: Ocean view room, personnel, champaign in the reception
Cons: Too simple breakfast
Okay 4,0
Pros: The pool.
Cons: The hotel looks really old and used. The area is horrible, build with monster hotels. I do not reccommend this hotel and Cancun to anybody.
Excellent 8,0
Pros: The location and atmosphere, staff were great too
Good 6,0
Pros: The hotel was nice, clean and quiet. The room spacious and the bed comfortable.
Cons: The location. The beach was nice, but there were no shops and only few restaurants around. Tips were not asked but very welcome for everything which is a bit strange for a European traveller.
Good 6,3
Pros: Although the hotel appeared to have been rennovated a number of years ago and the rooms could do with a little refresh (the white is hard to keep clean!!), we felt it was good value for what we paid. The cost of food and drinks at the pool bar was reasonable and there were some nice extra's like afternoon tea free of charge.
Cons: Our sheets had stains and the room furniture was grotty. Also, the hotel has been build on a turtle nesting ground!! We were lucky to see some baby turtles hatch and even a mother turtle lay some eggs while we were there... but how can a strip of hotels right on top of their nesting ground be good for the conservation of these beautiful creatures?
Good 7,6
Pros: the rooms were beautifully designed. pool was wonderful as it looked out into the ocean. they also offered spa services onsite and also dinner on the beach
Cons: there were minor plumbing problems.
Good 6,8
Pros: A small and intimate hotel, our room was fairly comfortable and big, the Caribbean view from our porch was pretty nice, staff were always nice and the pool was comfortable
Cons: the elevators were lighted with a horrible led colors and covered with a cheap silver paper like,only one computer at all of the hotel available for the guests, the jacuzzi was not working and was not fixed during all of our stay.
Excellent 8,0
Pros: We loved staying at the Bel Air Collection and Spa Cancun. The staff are so friendly and cant do enough for you. It really is a dream paradise.
Cons: I didnt care too much for the food at the hotel. I also didnt like the fact that the room service menu is only in spanish and they dont cater for the english speaking guests which when we were there they were the majority. Also the music played in the hotel could be updated, the same music was played every day 3 times a day, it got so boring after a while.
Good 7,6
Pros: Very nice atmosphere. Very luxurious and cheek.
Cons: There seemed to be ants in our room. I am not sure if this is common in the area due to the climate or aa house keeping issue.
Good 6,0
Pros: $review.pros
Cons: Quality of food and service could have been better. They were very friendly but service was incredibly slow sometimes.
Bel Air Collection Resort & Spa Cancun - Cancún
Rated no. 13
7,1
Good 7,1
Based on 371 reviews
Details
Reviews
R1 655

Overall 4,9 Okay
Based on 3 reviews
Mediocre 2,0
Pros: Nothing
Cons: Being told to get our stuff ready in 10 minutes and that the hotel was closing the minute we got back from dinner. They after 3 hours of confusion we were driven 2 hours south of Cancun to another hotel. Horrible Terrible Ruined our Vacation.
Excellent 8,8
Cons: Elevator
Okay 4,0
Cons: The Air Conditioner was broken on all of the hotel for my whole stay. It was horrible being inside the room. It ruined my whole stay
Mediocre 3,5
Pros: The sea in front of the hotel and some of the staff who were nice and polite people. Also the price was good for what they promised which finally they didn't provide.
Cons: Actually many things. When I arrived at the reception they couldn't find my reservation although it was made 24 hours in advance.I politely asked them to print out the confirmation I had received but they refused to do so! Wi-Fi was not available and so was the fitness center. Furthermore although I have booked a triple room with three beds as shown on your website, I only got a double room with two beds, which they called king size beds when in fact I would't classify them not even as double beds. The room was small for three people.
Okay 4,7
Pros: The location next to a stunning beach. The staff tried their best especially the reception and restaurant to make my stay enjoyable even though the hotel is a bit run down.
Cons: I did not have major problems but a couple I met was on the verge of tears. The air condition in tower 1 was not working.
Good 6,7
Pros: Nice vew of the sea, clean and confortable room, good meals, nice staff at the reception desk, good value for money, recommended!
Cons: better drinks at the bar
Mediocre 3,7
Cons: Apart from that the hotel is rather old, needs refubrishing and is located far from hotel zone center, the most annoying was that the security never let to bring any guest in the room. Even daytime! That is rediculous! Never back.
Okay 5,3
Pros: value for money
Okay 5,3
Pros: Good Beach, buffet and dinner
Cons: the service is bad, staff don´t tray to help you. And hot water never works.
Excellent 8,0
Pros: The staff are excellent in every way. The food is good. The beach is well maintained. The hotel is very very clean.
Cons: There is only one location in the bar/lobby where guests can access the internet using their own computer. It is also here that all the smokers convene. The hotel needs to solve this problem as it is not only bad for us computer users but the 75% of their guests who do not smoke and want to use the bar. It is also very bad for their staff, who must work amidst this all day.
Good 6,8
Pros: The location is great, on the beach. Staff are realy friendly and helpful. Rooms were very clean, as was the rest of the hotel.
Cons: Room was quite warm despite the A/C being on all the time on the lowest possible temperature.
Mediocre 3,6
Pros: Hotel was clean, Italian was not bad in comparison to the buffet. Beach location nice.
Cons: Hotel room smelled of damp constantly, your clothes smelt awful and damp when you took them out of the wardrobe. You were unable to spend any time at all in the room. The buffet food was awful, it was the same every day regardless of what name they gave it, and was bearly edible. The gym was a damp and wet room with a couple of pieces of rusting equipment. In rain the hotel leaks everywhere, not a good sign when you arrive and there are sand bags beside the lifts. Overall hotel in a bad state of repair, needs a major overhaul to be a 4 star as claimed, at the moment only about 2 star currently. Also miles away from the centre of Cancun.
Excellent 8,0
Pros: Excellent food, Clean as a whistle. Friendly staff
Cons: Internet access (difficult getting internet access).
Bellevue Beach Paradise - Cancún
Rated no. 14
4,9
Okay 4,9
Based on 3 reviews
Details
Reviews
R3 713

WiFi
6,8
Location
6,7
Room
5,5
Value
5,3
Food
4,6
Overall 6,5 Good
Based on 5 217 reviews
WiFi
6,8
Location
6,7
Room
5,5
Value
5,3
Food
4,6
Location
6,5
Value
5,5
Room
4,8
Breakfast
4,7
Food
4,7
Location
6,3
Food
4,9
Room
4,7
Value
4,7
Service
4,6
Location
6,4
Room
5,6
Value
4,5
Breakfast
4,1
Service
3,9
Location
7,2
Comfort
4,7
Room
4,3
Service
4,1

Excellent 10,0
Pros: We arrived very late and we liked that it was very close to the airport, updated and clean rooms, super nice staff, parking on site.
Excellent 10,0
Pros: Rooms were clean and comfortable. Staff was friendly. Close to the airport. For the price you pay, you can't expect much more. Served a continental breakfast on the mornings and had a very affordable restaurant upstairs at night.
Good 7,4
Pros: Pretty close to the airport. Included simple breakfast buffet.
Cons: Showerhead needs work. Comfort Inn says Cancun won't let them shuttle people TO the airport, only pick up there. Shuttle pick-up from the airport took more than 30 minutes.
Good 7,1
Pros: Good starting point. They pick you up from airport.
Cons: Breakfast is ok...
Good 6,5
Pros: Overall clean with good internet and decent breakfast.
Cons: The supposed policy that they can only pick-up guests at the airport seems like nonsense given that they pick up guests in the departures area of the airport. Instead we have to pay $15 for a 5-minute ride and in my case to follow the shuttle to the airport.
Mediocre 3,1
Pros: Great dinner!
Cons: Rooftop bar and Jacuzzis were not open for the season
Excellent 10,0
Pros: The price was great and the staff was awesome. Didn't have any issues their just a couple of things that I wish they fixed.
Cons: Well the wifi doesn't work in the rooms only in the lobby and on the roof. They are working with that issue is what I was told. And one major problem is that It's really close to the airport meaning it's really far from everything, so prepare to spend some extra cash on transportation usually a taxi will charge you 200 and more ( pesos of course) recommended uber just be careful because they don't like each other.
Mediocre 2,0
Pros: The wifi does not work. Travelers likely book a room here and expect wifi for airport check in etc. I asked several times and finally the morning clerk told me the wifi doesn't work at all.
Cons: No wifi and airport shuttle is only FROM the airport. It's isolated and no where to eat around there so you're stuck.
Excellent 10,0
Pros: We only spent the night because our flight was so early in the morning. It was conveniently located close to the airport. The hotel was clean and the staff was kind and helpful.
Cons: The parking garage was difficult to navigate even in a little sedan.
Mediocre 3,1
Pros: Nothing, maybe the staff, a bit.
Cons: The hotel is located 3 minutes from the airport, yet their taxis charge half the price it would take to get from Playa del Carmen (a 45 min drive). They say they have shuttles, apparently it's only for travelers arriving at Cancun, the shuttle doesn't take you to the airport. The rooms are basic, the walls are thin, I felt and heard anything that happened even across the hall. The breakfast was bread, butter and jam. Nothing was continental about this. The hotel is overpriced for what it's offering in comparison to Mexico. In any other country it would have been understood, but for Mexico standard there is no value for money. Would never ever go back
Mediocre 3,1
Pros: Location was convenient
Cons: Staff was extremely rude and not willing to help with anything. Room was dirty
Okay 5,1
Pros: Hotel is clean quiet close to airport as well as close to where I had meetings. So good location
Cons: Hotel does not provide tea kettle even in request. Only coffee is available did not get the logic. Staff did not do anything on the request manager did not show up for 7 nights I was there. Airport pic up was promised but was not provided. I asked for a drop off to airport in place of missed pickup. Was told only manager can take a call which never happened. Restraunt very basic
Comfort Inn Cancun Aeropuerto - Cancún
Rated no. 15
6,5
Good 6,5
Based on 5 217 reviews
Details
Reviews
R1 391

Where to stay in Cancún?

Our Heatmaps tool will help you find the perfect place to stay in Cancún by showing you how close hotel options are to major activities