Cyan Cancun Resort & Spa

4 stars
Blvd. Kukulcan Km 20.5 Lote 65-A, ., 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 232 1105
6,9
Okay
based on 2831 reviews
2 831 reviews
Mon 30/3
-
Tue 31/3
1 room, 2 guests
Deals from
R771
/Cheapest rate per night
Room type
Provider
Nightly total
King room
R771
Double room
R1 203
Deluxe room
R1 273
34 more Cyan Cancun Resort & Spa deals
34 more Cyan Cancun Resort & Spa deals
Beach
Beach
Pool
Restaurant
Pool
Pool
Bedroom
Pool
Beach
Building
Outdoor view
Bedroom
Banquet hall
Restaurant
Pool
Hotel amenity
Restaurant
Other
Hotel amenity
Outdoor view
Hotel amenity
Bedroom
Other
Restaurant
Bedroom
Bedroom
Bedroom
Bedroom
Outdoor view
Bedroom
Bedroom
Other
Other
Bar
Room amenity
Spa
Other
Living room
Beach
Bedroom
Spa
Other
Bedroom
Room amenity
Photos of Cyan Cancun Resort & Spa
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Bel Air Collection Resort & Spa Cancun is a beachfront destination in Cancun, Mexico. Guests can enjoy staying right on the white sand beach surrounded by palm trees. The resort has plenty of amenities to make for a memorable stay including a full-service spa, outdoor pool, and a health club. There are three restaurants on-site, and coffee and tea are served in the common areas. The front desk area is available 24-hours per day, and there is a convenience store which offers snacks and drinks. The hotel provided a shuttle to get guests back and forth to the airport. However, there are free parking spaces for those that arrive via car. Staff members can offer assistance in English and Spanish.

The hotel contains 155 guestrooms that are all smoke-free and arranged over six floors. The beds are made with premium bedding, and guests can expect a nightly turndown service. Plus, the rooms have 32" LCD televisions that are hooked up to cable channels and have DVD players. The stand-up showers have rainfall showerheads, and there are hairdryers provided.

Within walking distance of the Bel Air Collection Resort & Spa Cancun is Delfines Beach and the El Rey Ruins. Also nearby is the Maya Cancun Museum, Aquaworld, and Ballenas Beach. Less than 10 miles from the hotel property, guests will find the Cancun Interactive Aquarium, Ventura Park Cancun, and La Isla Shopping Center. Guests can easily reach the Cancun Convention Center and Forum Beach from the resort property as well.

6,9
Okay rating
Based on 2 831 verified guest reviews

Latest deals for Cyan Cancun Resort & Spa

Mon 30/3
-
Tue 31/3
Superior room
bed type unknown
R1 838
nightly with fees
bed type unknown
R1 858
nightly with fees
bed type unknown
R2 017
nightly with fees
Double room
1 king bed
R1 203
nightly with fees
1 king bed
R1 313
nightly with fees
bed type unknown
R1 362
nightly with fees
Standard Room
bed type unknown
R1 577
nightly with fees
bed type unknown
R1 796
nightly with fees
bed type unknown
R4 341
nightly with fees
Deluxe room
bed type unknown
R1 273
nightly with fees
bed type unknown
R1 316
nightly with fees
bed type unknown
R1 368
nightly with fees
King room
1 king bed
R771
nightly with fees
1 king bed
R1 100
nightly with fees
bed type unknown
R1 661
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Cyan Cancun Resort & Spa

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Free toiletries
  • Adapter

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Shower
  • Private bathroom

Accessibility and suitability

  • Non-smoking rooms available
  • Lift
  • Designated smoking area
  • Private entrance

Outdoor

  • Terrace/Patio
  • Beach towels
  • Private beach
  • Garden

General

  • Sea view
  • Telephone
  • Tile/marble floor
  • Slippers

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool

Parking and transportation

  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • TV

Bedroom

  • Wardrobe or closet
  • Sofa bed

Dining

  • Restaurant
  • Bar/Lounge

Services and conveniences

  • Safety deposit box
  • 24-hour front desk

Laundry

  • Iron and ironing board

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of Cyan Cancun Resort & Spa

6,9
Okay
2831 verified ratings
Wonderful
871
Very good
523
Good
402
Okay
247
Fair
240
Mediocre
147
Poor
401

Summary of reviews

Guests say
Guests enjoyed the beautiful views and friendly staff, but many expressed dissatisfaction with the amenities and value for money. Issues like cold pools, lack of hot water, and poor maintenance were frequently mentioned. While some appreciated the cleanliness and service, the overall experience was marred by complaints about the hotel's aging facilities and inadequate amenities.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Cleanliness8 out of 10
Value for Price3 out of 10
Amenities2.5 out of 10
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All reviews

2.0
Poor
Anonymous, Dec 2018
Pros (+) The worse Hotel I’ve ever stood at. The Best western is 10 times better!
Cons (-) Everything, is false advertisement! I’ts horrible over all....everything is Old and falling apart. The bar & restaurants are very poorly stocked. It literally looks like a hotel that got stuck in the 80’s. Very abandoned! Elevator was terrible! This hotel shouldn’t even fall under an all inclusive resort! I wouldn’t even rate @ a half star hotel.
7.1
Good
Anonymous, Nov 2018
Pros (+) The extras to the room. They gave a bottle of champagne in room, cake and snacks delivered to room in evening at no extra charge. Greeted us with a cold beverage at checkin. The main resteraunt is nice, good food and prices and great service. the breakfast buffet is great, many choices.
Cons (-) Loud parties into the night both nights we were hoping for a quiet stay at the end our vacation. We booked a taxi for connecting with a tour we had prepurchased elsewhere. we told the bellboy the hotel name we needed to get to for our pickup, he suggested how long it would take by taxi to get there and confirmed our taxi pickup time, he seemed to understand. Yet when we went to get picked p we fou...
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6.2
Okay
Anonymous, Jan 2017
Pros (+) The staff were all very friendly and accommodating. The beach, of course and the food was good as well.
Cons (-) I don't want to sound like I'm slamming this property, I'm not, we had an overall enjoyable stay. It is however a little tired and worn. At least half a dozen lounge chairs by the pool need to be replaced. The sewer smell sometimes comes through the drain in the bathroom. Our a/c became very noisy and was not fixed. One odd practice is that wait staff give you these little critique forms and expec...
Read more
2.8
Poor
Anonymous, Jan 2017
Pros (+) Service in the reception is so slow.
10
Wonderful
Anonymous, Nov 2016
Pros (+) Excellent resort. Good ocean view
6.2
Okay
Isabel, Jun 2016
Pros (+) The overall experience was good. The guy at the reception gave us good recommendations for local restaurants. The whole personal was very polite. The room was clean and we had an awesome viiew of the beach.
Cons (-) The hotel looks rundown and a bit tacky. They were painting the hallways when we got there. The shower in our bathroom was missing a door. The ac wasn't cooling enough and the room next to ours was gutted.

Location

Blvd. Kukulcan Km 20.5 Lote 65-A, ., 77500 Cancún, Quintana Roo

What's nearby

  • El Rey Ruins1.5 km
  • Playa Delfines1.5 km
  • Iberostar Golf Club Cancun2.1 km
  • Iberostar Cancun Peninsula Convention Centre2.2 km
  • Spa at The Royal Sands5.9 km
  • Kukulcan Plaza6.4 km
  • La Isla Shopping Mall7.2 km
  • Poliforum Benito Juarez8.1 km
  • Cancun Golf Club at Pok Ta Pok9.9 km
  • CoCo Bongo Cancun10.2 km
  • Hard Rock Cafe Cancun10.2 km
  • Cancun Convention Center10.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-001720/2025

Essential information about Cyan Cancun Resort & Spa

Low season

High season

Average price (weeknight)

September
September
R1 035
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Cyan Cancun Resort & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Cyan Cancun Resort & Spa

  • Where is Cyan Cancun Resort & Spa located?

    Cyan Cancun Resort & Spa is located at Blvd. Kukulcan Km 20.5 Lote 65-A, . in Hotel Zone, 13 km from the centre of Cancún. El Rey Ruins is the closest landmark to Cyan Cancun Resort & Spa.

  • When is check-in time and check-out time at Cyan Cancun Resort & Spa?

    Check-in time is 15:00 and check-out time is 12:00 at Cyan Cancun Resort & Spa.

  • Does Cyan Cancun Resort & Spa offer free Wi-Fi?

    Yes, Cyan Cancun Resort & Spa offers free Wi-Fi.

  • Does Cyan Cancun Resort & Spa offer free parking?

    Yes, Cyan Cancun Resort & Spa offers free parking.

  • How far is Cyan Cancun Resort & Spa from the airport?

    Cyan Cancun Resort & Spa is 9,9 km from Cancun. Cyan Cancun Resort & Spa is 61 km from Cozumel.

  • Does Cyan Cancun Resort & Spa have a pool?

    Yes, Cyan Cancun Resort & Spa has a pool on-site.

  • How does KAYAK find such great Cyan Cancun Resort & Spa hotel deals?

    KAYAK scours the web for all room deals available at Cyan Cancun Resort & Spa in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cyan Cancun Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cyan Cancun Resort & Spa.

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3-star hotel
Bsea Cancun Plaza Hotel7.2 Good (3 694 reviews)0,08 kmPrivate beach, snorkelling, Outdoor poolR1 041+
3-star hotel
Cancun Plaza Condo Hotel
6.1 Good (112 reviews)0,02 kmOutdoor pool, Bar/Lounge, Flat-screen TVR1 514+
4-star hotel
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2-star hotel
Bellevue Beach Paradise8.8 Excellent (1 review)0,19 kmRestaurant, Bar/Lounge, Cable or satellite TVR3 894+

Most recommended

See most recommended stays in Cancún
2-star hotel
Bellevue Beach Paradise8.8 Excellent (1 review)0,19 kmRestaurant, Bar/Lounge, Cable or satellite TVR3 894+
4-star hotel
Oleo Cancun Playa8.2 Excellent (3 844 reviews)0,23 kmPrivate beach, Outdoor pool, beachfrontR3 857+
3-star hotel
Bsea Cancun Plaza Hotel7.2 Good (3 694 reviews)0,08 kmPrivate beach, snorkelling, Outdoor poolR1 041+
3-star hotel
Cancun Plaza Condo Hotel
6.1 Good (112 reviews)0,02 kmOutdoor pool, Bar/Lounge, Flat-screen TVR1 514+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,1
13,0 km
Cancun
9,9 km

Everything you need to know for your stay in Cancún