The Westin Cancun Resort & Spa

4 stars
8,1
Very good
based on 4670 reviews
4 670 reviews
Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo, Mexico
Boulevard Kukulcan KM 20, Cancún, Quintana Roo
+52 998 848 7400
Fri 20/11
-
Sat 21/11
2 guests, 1 room
Beach
Pool
Pool
Beach
Beach
Pool
Pool
Restaurant
Restaurant
Building
Pool
Front desk
Beach
Building
Spa
Spa
Living room
Bedroom
Other
Living room
Living room
Beach
Conference room
Building
Building
Pool
Pool
Pool
Building
Pool
Pool
Pool
Pool
Banquet hall
Other
Other
Bar
Bar
Beach
Living room
Restaurant
Restaurant
Bar
Bar
Other
Restaurant
Restaurant
Balcony
Buffet
Living room
Bar
Buffet
Bedroom
Bathroom
Buffet
Buffet
Lounge
Balcony
Banquet hall
Pool
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Westin Resort & Spa Cancun is located in Cancun and is close to Petempich Bay. Popular features include an outdoor pool, outdoor tennis courts and a Jacuzzi, plus it provides views of Nichupte Lagoon.

The resort treats guests to a variety of deluxe amenities and services, including a rooftop terrace and Heavenly Spa. Convenient services include an express check-in/check-out feature and a luggage storage facility. Guests also have the option of relaxing in the sauna.

Equipped to ensure an enjoyable stay, rooms at The Westin Resort & Spa Cancun offer a refrigerator, wireless internet access and a mini bar. They are also fitted with a hair dryer, a microwave and ironing facilities.

The resort's contemporary bar has an extensive drinks menu, while the in-house restaurant serves Caribbean cuisine. Packed lunches are provided for guests heading off to discover the area.

Cancun International Airport is just a 20-minute drive from The Westin Resort & Spa Cancun, and a shuttle service is available for ease of travel. Activities including scuba diving and snorkeling are on offer nearby.

8,1
Very good
4670 reviews

Latest deals for The Westin Cancun Resort & Spa

Fri 20/11
-
Sat 21/11
Deals from
R1 669
•Cheapest rate per night
Compare prices for Double room, Standard Room and 40 more The Westin Cancun Resort & Spa deals.
Double room, bed type unknown
R1 669
nightly with fees
Standard Room, bed type unknown
R2 505
nightly with fees
Deluxe room, bed type unknown
R2 544
nightly with fees
Double room, 2 double beds
R1 737
nightly with fees
King room, 1 king bed
R2 122
nightly with fees
Deluxe room, 2 double beds
R2 646
nightly with fees
King room, 1 king bed
R1 873
nightly with fees
Deluxe room, 1 king bed
R2 476
nightly with fees
Double room, 2 double beds
R1 897
nightly with fees
King room, 1 king bed
R2 070
nightly with fees
Standard Room, bed type unknown
R3 135
nightly with fees
Double room, 2 double beds
R1 917
nightly with fees
King room, 1 king bed
R1 917
nightly with fees
Deluxe room, 1 king bed
R2 402
nightly with fees
Double room, 2 double beds
R1 917
nightly with fees
King room, 1 king bed
R1 947
nightly with fees
Deluxe room, 2 double beds
R5 711
nightly with fees
Double room, bed type unknown
R2 038
nightly with fees
King room, 1 king bed
R2 081
nightly with fees
Double room, 2 double beds
R2 347
nightly with fees
Double room, 2 double beds
R2 112
nightly with fees
King room, bed type unknown
R2 117
nightly with fees
Deluxe room, 2 double beds
R2 637
nightly with fees
Double room, 2 double beds
R2 116
nightly with fees
King room, 1 king bed
R2 121
nightly with fees
Deluxe room, 1 king bed
R3 447
nightly with fees
King room, 1 king bed
R2 122
nightly with fees
Double room, 2 double beds
R2 122
nightly with fees
Deluxe room, 2 double beds
R3 293
nightly with fees
King room, 1 king bed
R2 156
nightly with fees
Standard Room, 2 double beds
R3 154
nightly with fees
Double room, 2 double beds
R3 237
nightly with fees
Double room, 2 double beds
R2 260
nightly with fees
Double room, bed type unknown
R2 287
nightly with fees
Standard Room, bed type unknown
R3 124
nightly with fees
Deluxe room, bed type unknown
R3 163
nightly with fees
King room, bed type unknown
R7 609
nightly with fees
Double room, 2 double beds
R3 814
nightly with fees
Double room, 2 double beds
R5 791
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Westin Cancun Resort & Spa

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Basketball court
  • Outdoor tennis

Reviews of The Westin Cancun Resort & Spa

8,1
Very good
4670 verified ratings
Wonderful
2209
Very good
835
Good
607
Okay
296
Fair
251
Mediocre
160
Poor
315

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location near the airport and beach, as well as the friendly and helpful staff. The pool areas and breakfast buffet were frequently highlighted as enjoyable features. Cleanliness of the rooms and facilities also received positive mentions. While some guests noted issues such as sargassum on the beach, outdated decor, and occasional service lapses, the overall impression was positive, especially regarding the convenience, amenities, and welcoming atmosphere.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Breakfast8.5 out of 10
Pool8.5 out of 10
Cleanliness8 out of 10
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All reviews

8.0
Very good
Steve, Feb 2024
The hotel is old and while certain things have been or are being renovated there is a long way to go. The dresser drawers in the room were falling apart; the cleanliness (dust etc) could be better. The staff was a little slow but extremely friendly.
3.9
Poor
Anonymous, Oct 2021
No Mexican beers available and they made a horrible margarita!!!! Everything (food and drinks) was super overloaded with sugar. Wait staff was lovely! No Guacamole either. Super far away from any shops or restaurants and the hotel got us a taxi that charged us $22 to take us a mile and a half away. Thumbs down.
4.0
Mediocre
Alan, Aug 2020
Pros (+) breakfast was so goog, the 5-7 also
Cons (-) The room is so humid, smell not good......we change the room....it was the same problem ouach!!!
8.8
Very good
Melanie, May 2018
Pros (+) We liked the location and ambiance. Beautiful surroundings and polite, friendly staff.
Cons (-) IThe food leaves room for improvement. The lobster was gristly ang the items on the breakfast buffet were cold. Additionally, the people that greet you upon arrival appear to be there to welcome and help you, but they just want to sell you a timeshare.
3.7
Poor
ROTKEO, Apr 2018
Pros (+) Beachfront
Cons (-) No fridge. No complimentary breakfast. No late checkout. Had to clean the coffee maker myself.
10
Wonderful
Hong, Lucas, Mar 2018
Pros (+) love the view and the room decor
4.8
Mediocre
Anonymous, Oct 2017
Pros (+) Staff of the hotel. The beach and the view
Cons (-) In normal times, this is probably a good hotel. But at the moment the hotel is undergoing renovations. Lots of workers and dirt around the hotel. Parking is far away. Some of the hotel restaurants are closed. Most of the pools are closed. It is not pleasant to go on holiday in this situation. Wait for the renovations to end. Unfortonetly we didn't know all of this when we did our reservation .
9.7
Wonderful
Deborah, Jul 2017
Pros (+) Sandy, great to swim in beach that's even has a lifeguard. Cozy beds and cool AC in rooms. Great views. Wonderful staff. Tasty buffet breakfast. Free parking. Great location. Overall great place.
Cons (-) Noise from present renovations and bathrooms near beach/ pool could use more frequent service.
5.7
Fair
Anonymous, Apr 2017
Pros (+) Friendly staff
Cons (-) This place must be 30 years old. It's in definite need of a refurb. Worn and dirty carpets make the hallways look drab, the stucco and tiles in the guest rooms make the place feel cold and unfriendly. They are refurbishing the lobby, so that's a good start. The food needs a good look at, too, breakfast that was meant to be hot was cold, other items where presented as if they were left from the day...
Read more
9.4
Wonderful
Mark, Mar 2017
Pros (+) Beaches
Cons (-) Breakfast too expensive

Location

Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo

What's nearby

  • El Rey Ruins2.3 km
  • Playa Delfines2.4 km
  • Iberostar Golf Club Cancun2.9 km
  • Iberostar Cancun Peninsula Convention Centre3.1 km
  • Spa at The Royal Sands6.7 km
  • Kukulcan Plaza7.2 km
  • La Isla Shopping Mall8.1 km
  • Poliforum Benito Juarez8.8 km
  • Cancun Golf Club at Pok Ta Pok10.8 km
  • CoCo Bongo Cancun11 km
  • Hard Rock Cafe Cancun11 km
  • Cancun Convention Center11.2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 005-007-000163/2025

Essential information about The Westin Cancun Resort & Spa

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
January
R3 687
R2 623
Cheapest month to stay with an average 12% drop in price.
Most expensive month to stay with an average 24% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Westin Cancun Resort & Spa

Which month has the cheapest rates at The Westin Cancun Resort & Spa?

The cheapest month to stay at The Westin Cancun Resort & Spa is September, with an average nightly rate of R2 118. The most expensive month is December at R5 571 per night.

What is the cheapest day to book The Westin Cancun Resort & Spa?

The cheapest day to book The Westin Cancun Resort & Spa is Saturday, with an average nightly rate of R2 609. The most expensive day is Monday at R3 687 per night.

How far in advance should you book The Westin Cancun Resort & Spa?

To get the best price at The Westin Cancun Resort & Spa, book around 12 weeks in advance. This could save you approximately 16% compared to booking last minute.

KAYAK's top tips for your stay at The Westin Cancun Resort & Spa

  • If you’re after a cheap room at The Westin Cancun Resort & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in August and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Westin Cancun Resort & Spa, plan to stay on a Saturday or Friday. The most expensive day is usually Monday.
  • The cheapest price a room at The Westin Cancun Resort & Spa was booked for on KAYAK in the last 2 weeks was R3 687, while the most expensive was R3 687.

FAQs when booking at The Westin Cancun Resort & Spa

  • Where is The Westin Cancun Resort & Spa located?

    The Westin Cancun Resort & Spa is located at Boulevard Kukulcan KM 20 in Hotel Zone, 13,9 km from the centre of Cancún. El Rey Ruins is the closest landmark to The Westin Cancun Resort & Spa.

  • When is check-in time and check-out time at The Westin Cancun Resort & Spa?

    Check-in time is 16:00 and check-out time is 10:00 at The Westin Cancun Resort & Spa.

  • Does The Westin Cancun Resort & Spa offer free Wi-Fi?

    Yes, The Westin Cancun Resort & Spa offers free Wi-Fi.

  • Does The Westin Cancun Resort & Spa offer free parking?

    Yes, The Westin Cancun Resort & Spa offers free parking.

  • How far is The Westin Cancun Resort & Spa from the airport?

    The Westin Cancun Resort & Spa is 9,8 km from Cancun. The Westin Cancun Resort & Spa is 60,2 km from Cozumel Intl.

  • Does The Westin Cancun Resort & Spa have a pool?

    Yes, The Westin Cancun Resort & Spa has a pool on-site.

  • How does KAYAK find such great The Westin Cancun Resort & Spa hotel deals?

    KAYAK scours the web for all room deals available at The Westin Cancun Resort & Spa in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Cancun Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Cancun Resort & Spa.

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Good to know

Distance to city centre

Nearest airport

Distance to airport

13,9 km
Cancun
9,8 km

More options for your stay in Cancún