The hotel is old and while certain things have been or are being renovated there is a long way to go. The dresser drawers in the room were falling apart; the cleanliness (dust etc) could be better. Th...
Read more
4 stars
The Westin Resort & Spa, Cancun
Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 848 7400Photos of The Westin Resort & Spa, Cancun
Overview
The Westin Resort & Spa Cancun is located in Cancun and is close to Petempich Bay. Popular features include an outdoor pool, outdoor tennis courts and a Jacuzzi, plus it provides views of Nichupte Lagoon.
The resort treats guests to a variety of deluxe amenities and services, including a rooftop terrace and Heavenly Spa. Convenient services include an express check-in/check-out feature and a luggage storage facility. Guests also have the option of relaxing in the sauna.
Equipped to ensure an enjoyable stay, rooms at The Westin Resort & Spa Cancun offer a refrigerator, wireless internet access and a mini bar. They are also fitted with a hair dryer, a microwave and ironing facilities.
The resort's contemporary bar has an extensive drinks menu, while the in-house restaurant serves Caribbean cuisine. Packed lunches are provided for guests heading off to discover the area.
Cancun International Airport is just a 20-minute drive from The Westin Resort & Spa Cancun, and a shuttle service is available for ease of travel. Activities including scuba diving and snorkeling are on offer nearby.
Latest deals for The Westin Resort & Spa, Cancun
Standard Room
King room
Deluxe room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Westin Resort & Spa, Cancun
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Basketball court
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Bottle of water
- 24-hour front desk
Things to do
- Basketball court
- Gift shop
- Golf
- Scuba diving
- Diving
- Snorkelling
- Beauty salon
- Table tennis
- Water sport facilities (on site)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Air-conditioned
- Conditioner
Kitchen
- Dishwasher
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Dining table
Pool and spa
- Spa and wellness centre
- Pool bar
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Bathroom
- Shower
- Additional bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Private beach
- Garden
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' club
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Disabled access
- Lift
- No smoking
- Pets not allowed
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Family rooms
- Sea view
- Solarium
- Storage available
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
- Tennis
Bedroom
- Alarm clock
Health and safety
- Safe
Reviews of The Westin Resort & Spa, Cancun
8.1
Very good
3934 verified ratings
Wonderful
1812
Very good
680
Good
548
Okay
262
Fair
224
Mediocre
136
Poor
272
Summary of reviews
Pros (+)
Cons (-)
Sort by:Most recent
Score by provider
8.1 out of 10
17 reviews
All reviews
No Mexican beers available and they made a horrible margarita!!!! Everything (food and drinks) was super overloaded with sugar. Wait staff was lovely! No Guacamole either. Super far away from any shop...
Read more
Pros (+) breakfast was so goog, the 5-7 also
Cons (-) The room is so humid, smell not good......we change the room....it was the same problem ouach!!!
Pros (+) We liked the location and ambiance. Beautiful surroundings and polite, friendly staff.
Cons (-) IThe food leaves room for improvement. The lobster was gristly ang the items on the breakfast buffet were cold. Additionally, the people that greet you upon arrival appear to be there to welcome and h...
Read more
Pros (+) Beachfront
Cons (-) No fridge. No complimentary breakfast. No late checkout. Had to clean the coffee maker myself.
Pros (+) love the view and the room decor
Pros (+) Staff of the hotel. The beach and the view
Cons (-) In normal times, this is probably a good hotel. But at the moment the hotel is undergoing renovations. Lots of workers and dirt around the hotel. Parking is far away. Some of the hotel restaurants are...
Read more
Pros (+) Sandy, great to swim in beach that's even has a lifeguard. Cozy beds and cool AC in rooms. Great views. Wonderful staff. Tasty buffet breakfast. Free parking. Great location. Overall great place.
Cons (-) Noise from present renovations and bathrooms near beach/ pool could use more frequent service.
Pros (+) Friendly staff
Cons (-) This place must be 30 years old. It's in definite need of a refurb. Worn and dirty carpets make the hallways look drab, the stucco and tiles in the guest rooms make the place feel cold and unfriendly....
Read more
Pros (+) Beaches
Cons (-) Breakfast too expensive
Location
Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo
What's nearby
- El Rey Ruins2.3 km
- Playa Delfines2.4 km
- Museo Maya de Cancun3.6 km
- Wet'n Wild Cancún3.8 km
- Kukulcan Plaza7.2 km
- Playa Marlin7.4 km
- Acuario Interactivo8 km
- Playa Chac Mool10.5 km
- Cancun Golf Club at Pok Ta Pok10.8 km
- Forum Beach11.1 km
- Playa Tortugas11.2 km
- Playa Caracol11.4 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about The Westin Resort & Spa, Cancun
Low season | August |
|---|---|
High season | April |
Average price (weeknight) | R3 584 |
Average price (weekend night) | R2 843 |
When to book a room at The Westin Resort & Spa, Cancun
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Westin Resort & Spa, Cancun
FAQs when booking at The Westin Resort & Spa, Cancun
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in CancúnMost recommended
See most recommended stays in CancúnGood to know
Value for money | 7,8 |
|---|---|
Distance to city centre | 13,9 km |
Nearest airport | Cancun |
Distance to airport | 9,8 km |