Royal Solaris Cancun
Good to know
|Distance to city centre||12,8 km|
|Distance to airport||9,9 km|
|"The kids loved the pool."||(in 15 reviews)|
|"Excellent service with reasonable prices!"||(in 16 reviews)|
|"Great food, great entertainment, great staff."||(in 71 reviews)|
|"Do not take Club Solaris sales talk."||(in 3 reviews)|
|"Rooms need renovation."||(in 8 reviews)|
|"Wifi is not free."||(in 16 reviews)|
Time of year
Show reviews that mention
|beach and the pool||in 106 reviews|
|excellent service||in 53 reviews|
|food was good||in 212 reviews|
|good hotel||in 80 reviews|
|kids club||in 12 reviews|
|marco polo||in 5 reviews|
|ocean view||in 55 reviews|
|pay for wifi||in 49 reviews|
|snack bar||in 34 reviews|
|solaris||in 20 reviews|
|spring breakers||in 2 reviews|
|staff was very friendly||in 163 reviews|
|time share||in 7 reviews|
Friendly Staff, great entertainment team, great night theatre shows, good pool, my son liked the mini kids club spending almost the whole day there. Beach and weather was awesome
Beds were uncomfortable at all unfortunately. Food at the main restaurant was repetitive and a bit low quality. Nonalcoholic drinks were low quality and no fresh juices or cocktails.
Resort was great, friendly staff and great food
The only negative was that our room location was sometimes a little noisy at night
My favorite all inclusive.
I haven’t been to many all inclusive but this one was awesome. And the staff was extremely friendly and the place was super clean!
The sea gulls were a bit annoying. That’s all I can really find at the moment, the place was perfect.
60 birthday for husband
They upgraded us to the Caribe they own next door, we had a ocean view, quieter pool than royal Solaris, some meals were very Good others were just ok, resort beautiful and well kept, staff very attentive, even more so when you tipped them, everyone very friendly, if I went again I would stay at the caribe again. W made lots of friends with the staff and some other travelers. The resort had all types of people including families. Also important we could get a chair on beach or at the pool.
The food sometimes was just ok, but that happens when you have buffets.
Good hotel if you're on a budget
Convenience of meals which are abundant and available 24/7 Staff are very friendly Great view and location Great kids club and pool - highly recommended if you have kids Convenient taxi service from hotel
Many dishes were not great; they are acceptable but not something to rave about. Very busy hotel; not for those wanting a quiet getaway Hotel activities are too loud especially in the lobby at night Only two sets of elevators in entire building; not enough for the capacity of guests of building Always long lines at front desk; they need to add more staff during checkout time.
The food was excellent. My favorite part was the pool and the swim up bar. They have water volleyball and water basketball. There is always some sort of game going on at the pool area. The staff was wonderful. The rooms were cleaned thoroughly every day. Easy bus ride to the night clubs for 50 cents. All in all I felt that this was the perfect resort for a group of friends (we are in our mid 20s), couples, or families.
The buffet could have more variety each day.
I could hear everything going on in the next room. The rooms smelled very strong perfume odor. The woman at the front desk was rude. Not the best customer service but, ok for the price.
The staff was excellent! They were all very professional, kind, and courteous. Our room was very clean, the food was tasty.
I hated the fact that Internet was $17 U.S. Dollars for 24 hours! It was supposed to be free! Everyone everywhere wanted/asked for tips.
Would stay again
The beach, the pool, the breakfast and dinner buffet. (The food was well above average and quite good at times). Great poolside drink service from Roberto, our waiter on more than one day. Our beach front room was a bit bare (furniture wise) but it was clean and roomy. Cleaning staff did a great job. Bus stop right out front will get you to center of nightlife (about a five minute ride) for under a dollar. It's location away from the center made the beach that much better and less crowded. We had a great stay.
Time share push after check in. Just insist that you want to go right up to your room and dodge this (they were not aggressive when we did this).
The hotel staff were the best of numerous resorts we have stayed at. Very helpful, pleasant and professional. Our room was clean and very comfortable. The beach was clean and well groomed. The pools were beautiful. The best lunch was the pizza oven, serving up made to order pizzas!
It is a bit dated in the lobby. The food is what I would consider average. If I book another all-inclusive in Cancun , I would look elsewhere because of the food. We usually go for more than a week and I don't think we would enjoy the dining experience here for that long.
Easy. Everything was close together. Staff was nice.
The facilities are dated. Towels were a dingy brown green color. Restaurants were never consistently open. People come to Mexico for Mexican food and the Mexican restaurant was closed most days we were there.
All good , but they need to include Internet
The staff was good the lady manager Ava was very good too
They need to include the Internet
Located in the heart of Cancun, Royal Solaris Cancun offers breathtaking views of Nichupte Lagoon and the Caribbean. It has been a favorite all-inclusive resort for families and couples for over 20 years and offers an architecture similar to the pyramids of the ancient Mayans. This resort offers families an incredible vacation with first-class dining, world-class natural beauties, and wonderful amenities. Royal Solaris Cancun is a magnificent, all-inclusive resort for families that offers 300 comfortable rooms with gorgeous views of the Caribbean or Nichupte Lagoon. Rooms features include two double beds or one king size bed and lounging areas. As part of the all-inclusive package, guests receive room accommodation of choice, included meals at the resorts five restaurants, unlimited beverages in three bars, all day pool and beach activities, three large interconnected beachfront swimming pools, and water sports such as pedal boats and kayaking. Children also have a special place for fun in the Mini Club and Mini Water Park, supervised by staff. In addition to the on-site amenities, there are also many landmarks available within walking and short driving distance to the resort. Popular destinations include El Rey Mayan ruins, Mayan Museum, Backstage Theatre, Luxury Avenue, Kukulcan Plaza, La Isla shopping mall, and much more. There are five restaurants on site including Marco Polo, Rosamarinus, Las Fuentes, Pizzalisima, and La Palapita. However, there are many other popular eateries within walking distance such as Black Hole, Sakura Sunset, Casa del mar, and NAVIOS. The 300-room, Royal Solaris Cancun is an upper-middle-range property with a ton of resort features, including a water park in the kid’s club. Highlights of the hotel include the pool area complete with a swim-up bar, waterfalls, and in-water tile loungers, and spa area. This resort is best suited to families on a budget looking to make a lifetime of memories.
Based on 3 875 reviews
Things to know
- Friendly atmosphere
- Friendly service
- Recreation staff is nice
Policies vary by room type and provider.
Most popular landmarks
- El Rey Ruins 1,2 km
- Playa Delfines 1,3 km
- Museo Maya de Cancun 2,5 km
- Wet'n Wild Cancún 4,4 km
- Kukulcan Plaza 6,1 km
- Playa Marlin 6,3 km
|Playa Del Carmen||56,8 km|