Moon Palace Cancun

Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 6000

Cheapest
rate per night

9,0

Excellent
based on 6 789 reviews
Moon Palace Cancun - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
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Provider Nightly total
Cancelon R4 946
LMT Club R4 971
Cancelon R5 571
Cancelon
LMT Club
Cancelon

Good to know

Distance to city centre 18,7 km
Location rating 8,1
Nearest airport Cancun
Distance to airport 6,8 km

Rooms

Check-in
Check-out

Superior rooms

R11 278+

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Nightly base price
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R11 278 per night

Resort rooms

R4 971+

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Nightly base price
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Unknown
R4 971 per night
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R5 571 per night
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Unknown
R6 889 per night
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Unknown
R8 275 per night

Double rooms

R6 242+

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R12 107 per night
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R6 242 per night

Standard rooms

R7 132+

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R7 132 per night

Deluxe rooms

R4 946+

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Nightly base price
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Unknown
R4 946 per night
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Unknown
R5 728 per night
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Unknown
R5 915 per night
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Unknown
R6 802 per night
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R6 802 per night
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Unknown
R6 855 per night
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Unknown
R7 000 per night
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R7 000 per night
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Unknown
R7 245 per night
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Unknown
R7 342 per night
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Unknown
R7 367 per night
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R7 371 per night
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Unknown
R7 373 per night
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R7 373 per night
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Unknown
R7 625 per night
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Unknown
R7 840 per night
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Unknown
R8 200 per night
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Unknown
R8 211 per night
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R8 211 per night
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Double bed
R8 755 per night
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Unknown
R9 118 per night
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Unknown
R9 725 per night

Reviews

Traveller rating

22
13
5
5
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Aug 2019
    10,0

    Been several times. Always nice.

  • Mediocre
    Jul 2019
    3,0

    entertaining

  • Good
    Mar 2019
    8,0

    Location and staff are great. Resort is awesome.

    Food wasn't that great. I'm a picky eater but there wasn't a real big selection from day to day.

  • Good
    Jan 2019
    7,0

    1. Facility is great. The room is very big and super clean. 2. The environment is quite beautiful. 3. Breakfast is very nice with good food quality

    1. value of money 2. response to questions. I sent email after booked the hotel, but no response at all. For such a high-standard hotel, this is not acceptable. This not only happened to me, my family experienced the same who stayed there as well. 3. Check-in is very slow, we waited at least 30 minutes... 4. We need to change the room from Sunrise to Nizuc. The thing itself is not a big deal, no matter get changed or not, but the fact that the customers need to go from one place to another to get that done doesn't give a good customer experience.

  • Excellent
    Dec 2018
    10,0

    Friendly staff, very clean, great food, nice entertaining shows.... Best vacation ever!

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About

Overview

Moon Palace Cancun offers guests all-inclusive luxury in its private slice of paradise. This resort is an excellent choice for families, business travelers, couples, and solo guests who want to bask in the finest lodgings in Cancun while soaking in local culture and adventure. Moon Palace Cancun offers many activities and entertainment. Water-loving guests can enjoy the exciting Double Wave simulator pool, swim with the dolphins, embark on scuba tours, and indulge in paddleboard yoga. Golfers will adore the Jack Nicklaus-designed golf course complete with 27 holes. The resort will also arrange tours of Cancun and surrounding areas, dazzling guests with trips to the ancient Mayan city, Valladolid and Chichen Itza, the former Mayan capital, and thrilling boat rides to Isla Mujeres. Accommodations at Moon Palace Cancun are steeped in comfort and grandeur. Rooms, like the Superior Deluxe Ocean View Room, which can sleep four and offers gorgeous views of the Caribbean, and the Ambassador Suite with a double whirlpool bath and private balcony with hammocks, include well-appointed furnishings and all mod-cons. Dining options at Moon Palace Cancun please foodies of all tastes. Guests can satisfy Brazilian steak cravings at Arrecifes, indulge in ultra-fresh sushi at Momo, and sink their teeth into sizzling fajitas at Los Caporales, all with vegetarian options, too. For drinks, Skybar offers molecular martinis and hookahs, while The Pub is an elegantly-outfitted sports bar. Aside from its outdoor features, Moon Palace Cancun’s resort amenities cater to guests of all interests. The cutting-edge Playroom is ideal for kids aged four to 12, while adults can enjoy cocktails and dancing at Noir nightclub, and indulge in luxury beauty treatments at the Awe Spa. Moon Palace Cancun is a welcoming retreat in the heart of the paradisiacal Caribbean.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,0 Excellent

based on 6 789 reviews

9,0

Amenities

8,6

Vibe

5,7

Breakfast

3,9

Beach

Things to know

  • Friendly atmosphere
  • Friendly service
  • Pleasant hotel grounds
  • Nice building

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Babysitting or child care
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Game room
Spa
Hot tub
Outdoor pool
Scuba diving
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Playground
Pool table
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Laundry facilities
Golf
Child pool
No smoking
Express check out
Hairdryer
Cable or satellite TV
Pets not allowed
Free long-term parking
Steam room
Free valet parking
Wedding services
Outdoor tennis
Linens
Towels
Rooftop
Private beach

Photos

Moon Palace Cancun - Cancún - Bedroom Provided by ICE Portal All photos (35)
Moon Palace Cancun - Cancún - Balcony Balcony (1)
Moon Palace Cancun - Cancún - Banquet hall Banquets (1)
Moon Palace Cancun - Cancún - Bar Bar (4)
Moon Palace Cancun - Cancún - Bathroom Bathroom (1)

Location

Most popular landmarks

  • Wet'n Wild Cancún 4,5 km
  • El Rey Ruins 9,8 km
  • Playa Delfines 10 km
  • Museo Maya de Cancun 11,1 km
  • Kukulcan Plaza 14,6 km
  • Playa Marlin 14,8 km

Getting around

Cancun 6,8 km
Playa Del Carmen 48 km