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|Distance to city centre||18,7 km|
|Distance to airport||6,8 km|
Time of year
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Been several times. Always nice.
Location and staff are great. Resort is awesome.
Food wasn't that great. I'm a picky eater but there wasn't a real big selection from day to day.
1. Facility is great. The room is very big and super clean. 2. The environment is quite beautiful. 3. Breakfast is very nice with good food quality
1. value of money 2. response to questions. I sent email after booked the hotel, but no response at all. For such a high-standard hotel, this is not acceptable. This not only happened to me, my family experienced the same who stayed there as well. 3. Check-in is very slow, we waited at least 30 minutes... 4. We need to change the room from Sunrise to Nizuc. The thing itself is not a big deal, no matter get changed or not, but the fact that the customers need to go from one place to another to get that done doesn't give a good customer experience.
Friendly staff, very clean, great food, nice entertaining shows.... Best vacation ever!
Moon Palace Cancun offers guests all-inclusive luxury in its private slice of paradise. This resort is an excellent choice for families, business travelers, couples, and solo guests who want to bask in the finest lodgings in Cancun while soaking in local culture and adventure. Moon Palace Cancun offers many activities and entertainment. Water-loving guests can enjoy the exciting Double Wave simulator pool, swim with the dolphins, embark on scuba tours, and indulge in paddleboard yoga. Golfers will adore the Jack Nicklaus-designed golf course complete with 27 holes. The resort will also arrange tours of Cancun and surrounding areas, dazzling guests with trips to the ancient Mayan city, Valladolid and Chichen Itza, the former Mayan capital, and thrilling boat rides to Isla Mujeres. Accommodations at Moon Palace Cancun are steeped in comfort and grandeur. Rooms, like the Superior Deluxe Ocean View Room, which can sleep four and offers gorgeous views of the Caribbean, and the Ambassador Suite with a double whirlpool bath and private balcony with hammocks, include well-appointed furnishings and all mod-cons. Dining options at Moon Palace Cancun please foodies of all tastes. Guests can satisfy Brazilian steak cravings at Arrecifes, indulge in ultra-fresh sushi at Momo, and sink their teeth into sizzling fajitas at Los Caporales, all with vegetarian options, too. For drinks, Skybar offers molecular martinis and hookahs, while The Pub is an elegantly-outfitted sports bar. Aside from its outdoor features, Moon Palace Cancun’s resort amenities cater to guests of all interests. The cutting-edge Playroom is ideal for kids aged four to 12, while adults can enjoy cocktails and dancing at Noir nightclub, and indulge in luxury beauty treatments at the Awe Spa. Moon Palace Cancun is a welcoming retreat in the heart of the paradisiacal Caribbean.
based on 6 789 reviews
Things to know
- Friendly atmosphere
- Friendly service
- Pleasant hotel grounds
- Nice building
Policies vary by room type and provider.
Reviews about Moon Palace Cancun
Most popular landmarks
- Wet'n Wild Cancún 4,5 km
- El Rey Ruins 9,8 km
- Playa Delfines 10 km
- Museo Maya de Cancun 11,1 km
- Kukulcan Plaza 14,6 km
- Playa Marlin 14,8 km
|Playa Del Carmen||48 km|