Ciudad Juárez hotels

Ciudad Juárez hotels

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Ciudad Juárez, Chihuahua, Mexico
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Low season August
High season November
  Average price (weeknight): R824
  Average price (weekend night): R904

cheapest month to stay

28%

expected price decrease

most expensive time to stay

35%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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KAYAK users have found double rooms in Ciudad Juárez for as cheap as R313 in the last 3 days. The average price is R927.
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In the last 72 hours, users have found Ciudad Juárez hotels for tonight for as low as R313. Users have also found 3-star hotels from R603 and 4-star hotels from R544.
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Best Ciudad Juárez hotels

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Overview Reviews
Ciudad Juarez Hotel with Complimentary Shuttle Service Welcome to the Holiday Inn Express® & Suites Cd. Juárez - Las Misiones Hotel, which is conveniently located in a new commercial and residential area, with easy access to main avenues and different areas of the city. Nearby, you will find the city’s industrial parks, where companies such as Flex, Lear, Honeywell, Continental, Delphi, Electrolux, International Paper, Cisco, Tpi and Johnson & Johnson are located. We are just 15 minutes from Abraham González International Airport and a few steps from the United States General Consulate, as well as Hospital Star Médica, Clínica Médica Internacional, and other clinics approved by the American Consulate. We are within walking distance from Las Misiones shopping mall, and a few minutes to Zaragoza International Bridge. While staying at this Ciudad Juárez hotel, you can start your days with a delightful free hot breakfast buffet, workout at the fitness center, relax in the outdoor pool and rest in one of our comfortable rooms. Corporate guests will find an equipped business center and meeting rooms, as well as high-speed Internet access.
10,0 Excellent
Pros: Breakfast and staff were super friendly
Cons: Thin walls
10,0 Excellent
Pros: Everything was so good
4,6 Okay
Cons: No elevator, no pool, they sell popcorn and no microwave available. 1st and last time I will stay there
6,7 Good
Pros: the friendly staff, the breakfast buffee, the proximity to my companys office
Cons: the bathroom
7,5 Good
Cons: Bed cleaning is not good
9,2 Excellent
Pros: Excelente staff. Very friendly and kind. Great breakfast. Shuttle service.
Cons: They are remodeling.
10,0 Excellent
Pros: Very comfortable bed
10,0 Excellent
Pros: The American council is close by and everything else
Cons: Not at all everything was excellent
9,2 Excellent
Pros: Good Breakfast. Fast WIFI. Location with shopping mall and restaurant at walking distance.
9,0 Excellent
Pros: Good breakfast
10,0 Excellent
Pros: Clean, nice hotel situated in a good area.
Cons: Breakfast was tasty, but the eggs and beans were cold.
8,8 Excellent
Pros: like all the personal very friendly and professional. food was amazing .
Cons: the old machines at the laundry service. elevator dont work to good.
Holiday Inn Ciudad Juarez - Ciudad Juárez - Building
2
9,3 Excellent (42 reviews)
R1 393+
Overview Reviews
Welcome to the new Holiday Inn Ciudad Juarez, located over the main road and only 15 minutes away from the Abraham González International Airport, and 5 minutes away from the American US Consulate. In a short distance, you`ll find the industrial parks where important enterprises are located like 3M, Lear, Delphi. Cooper Standard, Eaton, Flex, and Yazaki among others. We are located just a few minutes from the International border Ysleta Bridge and Cordova Americas Bridge that will take you to the sun city of El Paso Texas. We invite you to delight in our restaurant Las Misiones with the chef's recipes or a refreshing drink in El Refugio Bar, or you may prefer spending a good time of relaxation in the outdoor pool or the totally equipped gym. During the weekends, you can spend a good time visiting the famous Samalayuca Dunes within 45 minutes from our Hotel.
3,7 Mediocre
Pros: It is an ok hotel for a night or 2. The breakfast is ok. The consulate is about a 10-15 minute drive from the hotel. At least it does have wifi
Cons: Rooms are old Rooms are not very cleane, they have a weird unpleasant smell -not the best location - room service is not consistent - internet is not very good
10,0 Excellent
Pros: Tiene un gimnasio y te ayudan en todo
Cons: Son muy atentos
8,8 Excellent
Pros: very modern and clean Hotel plus the Standard of the room was also very good. Staff are very friendly and helpfull.
Cons: Limited food choices during the breakfast time and for sure the Service can be improve by additional training of the staff
7,1 Good
Pros: The facilities are beautiful the beds are very comfortable the pool it’s great and the breakfast included was delicious with lots of variety
Cons: The smell of our room was bad very bad we also found hair and stains at the entrance floor where the bathroom is so we had to change rooms and the second room was better but still it had that terrible damp smell like dirty cloth, it’s a very beautiful hotel and that was the only issue we encountered
10,0 Excellent
Pros: Great service!
Cons: Fruit and juice in breakfast are not natural, bur from a can/bottle, so I think that could be better.
10,0 Excellent
Pros: Really clean rooms and the staff really nice
10,0 Excellent
Pros: I was there for an appointment at the consulate, hotel driver Jose Luis , helped a lot made process very easy for me ...
8,8 Excellent
Pros: The place looks super modern on the inside. Rooms were clean and everything seemed to be quiet and relaxing. Sl far the best hotel I've stayed in (in Juarez at least)
Cons: I was charged twice because the terminal did not work. Staff did offer to give me proof that it was only stored as one charge only and they were courteous. I believe this to be an arbitrary error that has nothing to do with the staff and the place itself.
10,0 Excellent
Pros: But the other roommate was great smell good everything was good
Cons: I like the place the only thing one of the rooms I was in it smell like smoke but they put me in a different room and it's supposed to be a complete smoke-free location
9,6 Excellent
Pros: Is a nice hotel very clean and a good location.
Cons: I think it's a little overpriced
9,2 Excellent
Pros: Hotel has all the amenities including restaurant, bar, services, adequate parking. It met all my expectations as a business traveler. The bartender and staff were exceptionally nice.
Cons: There really wasn't anything I didn't like,
10,0 Excellent
Cons: The professionalism and customer service.
Hotel Lucerna Ciudad Juarez - Ciudad Juárez - Building
3
8,8 Excellent (1 736 reviews)
R1 495+
Overview Reviews
Located strategically just a few minutes from El Paso International Border crossing Bridge Cordova Americas and the American Consulate (ask for special packages) is also only 15 minutes close to Juarez International Airport and to business areas as 3M, Electrolux, Flextronics, Lear Corporation, Ind Fuentes, J Bermudez, Azteca, Omega and Gema industrial parks and is easily accessible to malls, night clubs, restaurants, and many other touristic atractions.Welcome to the incomparable service of Lucerna Ciudad Juarez Hotel which is optimum for busines or leisure travelers offering comfortable executive rooms, Junior Suites and Master Suites, Each room features: complementary fruit basket and bottled water, coffee maker, work desk with adjustable lamp, voicemail, high-speed Internet access. bathtub and bathroom amenities using Neutrogena products, hair dryer, iron and ironing board, free wireless internet access, 27" TV Satellite, voice mail, automatic wake-up calls, data port phones, alarm clock radio, guestrooms offer either balcony smoking and non-smoking rooms with electronic door locks, A/C.On site property we offer swimming pool, Gym, Acueducto Restaurant, Bar, Business Center equipped ccomplementary wireless high-speed Internet access, computer, printer, fax, totally free. For any business meeting session or a special occasion Hotel Lucerna offers 6 different meeting rooms ufrom 12 to 300 persons.
10,0 Excellent
Pros: The balcony , check out at 1 pm
Cons: All was great
10,0 Excellent
Pros: Best place to stay...
10,0 Excellent
Pros: Like always is a pleasure to stay here, i stay at Hilton,Marriott and Wyndham hotels and so far this Hotel is the best in service, very friendly,rooms and the bed is very great,they go above and beyond to help with anything, and they speak Engkish.
Cons: The only thing i will change is the parking when thay have events, the parking at front should be only for guests and not events, or just in general, front parkong only for guests.
10,0 Excellent
Pros: Everything.
Cons: Nothing, I will go back their again.
10,0 Excellent
Pros: excellent buffet staff is very friendly and accommodating , room quality is outstanding very clean.
Cons: the buffet is billed separately it is not included with most reservations not a big deal onsite it was 234 pesos
9,0 Excellent
Pros: Location
9,2 Excellent
Cons: The bathroom is was a little dirty (hair)
7,5 Good
Cons: I had reserved a room with a single bed, I was given a room with two beds.
8,3 Excellent
Pros: Very nice and clean. Employees are very nice.
Cons: Very clean and spacious. Bed are very comfortable.
7,5 Good
Pros: Good
Cons: None
6,7 Good
Pros: the restaurant is clean and nice......the drinks at the bar are very good.
Cons: The air conditioner in the rooms is horrible...the air has no force coming out of the vents, it takes a lot of time for the room to even get cool....the maintenance informed me it is worse on the other side of the building, because that is the side the sun is facing. I was very uncomfortable in the room for almost 4 hours until the room cooled off.
10,0 Excellent
Pros: The food, friendly staff, the balconies & the best service!
Overview Reviews
Set in a prime location of Ciudad Juarez, Business hotel & suites Maria Bonita puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24 hour front desk, luggage storage, restaurant-bar, airport transfer, meeting facilities, business center, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as air conditioning, heating, desk, alarm clock, telephone. Enjoy the hotel's recreational facilities, including hot tub, out door pool, before retiring to your room for a well-deserved rest. No matter what your reasons are for visiting Ciudad Juarez business hotel & suites Maria Bonita will make you fell instantly at home.
4,2 Okay
Pros: The bed was very comfortable
Cons: I did my reservation on booking.com it was not ready I even call to confirm for room to be ready they said I booked it the wrong hotel when I know I call the hotel Maria bonita near counsel I even ask, they charge me more of what they told me. Towels are to old and torn. The complementary breakfast that comes with it not good so I told them I wanted the buffet breakfast they told me I had to pay for it wish I agree more money but better food ask lady for 2 ranchero eggs for my partner and 2 scramble eggs she did not even look at me or say yes or no or you are asking for to much I waited and waited and no scrambled eggs for me. I paid for my buffet for me just to drink coffee and eat fruit. Don’t want nothing free just respect because they for for public Most of all I paid for it was not cheap place looks nice and pricy just ask for good service. They do not have cable. Internet extremely slow. Honestly not what I expected.
9,6 Excellent
Pros: Loved the location and service. The restarurant had an amazing buffet and karaoke on Friday and Saturday. Exceptional service. Will be returning here again! Highly recommend.
8,8 Excellent
Pros: Rooms clean and comfortable
Cons: Breakfast included is separate from regular Buffett, should be all access
8,8 Excellent
Pros: Amazing staff and service. Fell in love with the bar and the restaurant food was delightful. Wish I could have stayed for my entire trip!
Cons: The rooms were typical hotel rooms. The location was terrible for what we were there for. They have 2 hotels and it wasn't explained on kayak. Reserved this one but sadly had to leave early since we had business to take care off and we needed somewhere closer to stay.
7,9 Good
Pros: It was offered a full breakfast. But although it looked good it wasn’t.
Cons: The included Breakfast for guests was at a room off to the main area for breakfast. Food was cold and unattended. They could specify that they have two different bars with food. One of them abundant and other restricted and unattended.
5,0 Okay
Pros: The rooms
Cons: The restaurant food sucks
10,0 Excellent
Pros: The place was nice
Cons: My check in supposed to be at 3 and they gave me the room at 3:40
10,0 Excellent
Pros: Every one was very polite and service was quick.
5,4 Okay
Cons: Room was not what we expected, it was outdated, smelled moldy, Pool closed at 9pm kids didn't get to enjoy it, would not stay again, breakfast was gross.
5,4 Okay
Pros: Accessible parking
Cons: Very hot weather in the halls and at room.
Fiesta Inn Ciudad Juarez - Ciudad Juárez - Building
5
8,7 Excellent (1 836 reviews)
R1 129+
Overview Reviews
Strategically located in Circuito Pronaf, an area of the city with the most business activity and many entertainment options nearby. The hotel is situated just minutes from few kilometers from the Texas border with El Paso and just 20 minutes from the Abraham Gonzalez International Airport.Fiesta Inn Ciudad Jurez is an Eco-friendly hotel, so it is a 100% smoke free hotel.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
10,0 Excellent
Pros: Like everything!! Love it!!
Cons: N/A
5,8 Okay
Cons: When arriving the door wouldn't open since it didnt have batteries. They should check the doors as soon as guest leave so other guest entering the room dont have to wait 20 minutes to enter the room. Also The pool was dirty and it smelled.
10,0 Excellent
Pros: Clean, king bed, spacious room and bathroom.
10,0 Excellent
Pros: The bed and pillows were very confortable.
4,2 Okay
Pros: Locatiom
Cons: Uncleanliness of rooms
1,0 Poor
Pros: If you accidentally book this hotel, they will still charge you MORE than what you were originally suppose to pay rather you do or don't actually stay there...don't gice them your service.
Cons: Didn't like anything about them. Would not recommend them to anyone.
10,0 Excellent
Pros: Incredible Staff very kind people  at front Desk great person very helpful and respectful always helping. Rooms extremely clean every single staff member excellent treatment.
Cons: Nothing I didnt like I had a very pleasant stay definitely I will be back and I will stay there
6,7 Good
Pros: The service at tu Ena and attention to detail from room service
Cons: The treatment from the front desk the gentleman checking me in was rude and disrespectful even though it was the 3rd time we were staying w them
10,0 Excellent
Pros: Friendly, efficient staff, conveniently located, near the international border crossing points.
Cons: NA
10,0 Excellent
Pros: Friendly efficient staff, affordable price, without sacrificing quality.
Cons: NA
9,6 Excellent
Pros: Comfortable soft bed and chairs. Quiet room. Friendly and helpful staff.
Cons: Floors didn't pass the white socks test. Bring slippers. Found an errant hair here and there that definitely wasn't mine. They've some scratchy towels!
5,0 Okay
Pros: The room
Cons: There is no airport shuttle before 7:30 am.
Overview Reviews
The La Quinta Inn & Suites Ciudad Juarez, near US Consulate has been awarded the 2018 TripAdvisor Certificate of Excellence award, and has earned this award consistently over the last 5 years.The LQ Hotel by La Quinta Ciudad Juarez Near US Consulate is located in the new golden zone of the city, 5 minutes away from the new American Consulate and the biggest mall in the city (Las Misiones), 20 minutes from the international airport Abraham Gonzalez - 10 minutes from the bus station, the main industrial park zone, and the international bridges.The hotel features 89 comfortable rooms and suites, fully equipped with microwave, refrigerator, desk, TV with premium channels, pillowtop bed, coffee maker, iron and ironing board, free wireless Internet access and traditional Mexican breakfast. Enjoy our 24-hour gym, nice outdoor pool and hot tub. If you have a long stay, we have a self-service laundry. Each morning, enjoy a delicious traditional Mexican breakfast from 6:30-9:30am. The hotel offers room service, but if you prefer, there are good restaurants close to the hotel.
2,5 Mediocre
Pros: it just a nasty a facilty horroble beds everythinks its bad there
Cons: didnt loke the bed are small uncomfortable A/C bad carpet its dirty and old towels were hard like a cardboard
10,0 Excellent
Pros: I like everything it's a really nice hotel I love it
Cons: Nothing everything it's good
10,0 Excellent
Pros: Like the cleanliness of the hotel,is located about 15mnts from the consulate but that was not bad bc it is surrounded by good spots to eat walking distance my husband and I didn't mind walking to kill time while our stay. They offer courtesy transportat.
Cons: Pleased with the hotel it self and service but wished their breakfast bar would have more variety and better food you kind of get tired of the same breakfast everyday. They need to provide iced water and get rid of the nasty orage use
10,0 Excellent
Pros: Excellent staff, very knowledgeable and helpful
10,0 Excellent
Pros: The hotel was very clean
Cons: The neighbors had music blasting until 2:00am
4,2 Okay
Pros: Room
Cons: In the pool my bag was stolen with money
3,3 Mediocre
Pros: One of the security guard went the extra mile to find me a iPhone charger I’m so sorry didn’t get his name
Cons: Restaurant was dirt to hot to eat there too many fly’s Stuff doesn’t turn the ac on till late morning, my bathroom wasn’t the cleanest I’m disappointed
10,0 Excellent
Pros: The people working there were accommodating, pleasant, and friendly.
Cons: The hot tub/Jacuzzi didn't work or wasn't turned on.
9,2 Excellent
Pros: The location es great
Cons: The pool isn't very clean, and the breakfast is very early
10,0 Excellent
Pros: The breakfast was amazing
Cons: I liked everything
10,0 Excellent
Pros: The jacuzzi can be a little hotter and the pool also hotter at nite.
8,8 Excellent
Pros: It was clean fresh
Cons: The morning clerk with the a mole on her chin was super rude i don’t understand how someone could work at such an amazing hotel with poor quality of staff the girl in the night was sweet went out of her way to get change for us they need better receptionist in the am/noon
Hotel Maria Bonita Consulado Americano - Ciudad Juárez - Building
7
8,6 Excellent (690 reviews)
R1 217+
Overview Reviews
When you stay at Hotel Maria Bonita Consulado Americano in Ciudad Juarez, you'll be in the business district and few minutes from Star Medica Hospital Ciudad Juarez and American Consulate. This hotel is within close proximity of Plaza Las Misiones.
6,7 Good
Cons: The a/c unit was very noice. We left the room from 11 am to about 5 pm and did not get done , when the came it was late so we asked to do the bathroom only and also there was no warm water the morning of Friday.
9,7 Excellent
Pros: They had a restaurant down stairs so I didn't have to wander far for food at random hours. Close to the mall and the US consulate along with the Medical center and the biometrics place. Very friendly and great service.
10,0 Excellent
Pros: Everything was good excellent
Cons: Everything was good happy and happy
7,1 Good
Pros: The restaurant, the buffet
Cons: The room wasn't clean earlier
10,0 Excellent
Pros: Everything was perfect.i was there for 6 days the staff was super nice and always available. Rooms were super clean location was clean everything was perfect
6,3 Good
Pros: Very friendly staff, guarded parking lot and facilities
Cons: Room aren’t what I expected, bedding and towels too old
10,0 Excellent
Pros: We went down for breakfast at 8:30 and almost everything was gone so we had to go out and eat else where.
10,0 Excellent
Pros: Staff
Cons: Atmosphere
10,0 Excellent
Pros: The staff made you feel at home. My family and I have never been to a more friendlier hotel before.
4,6 Okay
Cons: A/C way to old and didnt work
10,0 Excellent
Pros: Friendly people! Employees are helpful and friendly
Cons: I liked everything
10,0 Excellent
Pros: Staff was awesome and Accomodating. When we had to extend our stay for unseen circumstances, they easily extended our reservation and let us pay per night. Several that we met during our stay said that it was the best hotel within walking distance of the consulado. If you get tired of Mexican food (we did), there's a Texas ribs place on the same corner. Real food (not deep fried) prepared in an American style. Yay! Definitely check out the bar recoveco in the hotel for a quiet place to hide in the afternoons when you need to get out of the room. The outdoor patio is wonderful on breezy nights with a pina colada or margarita.
Cons: A little confusion in pulling up the booking from booking.com when I called ahead to confirm. Not all the consierge have access to those who booked online. The pool is a little TOO warm for my tastes. Restaurant Service can be slow at times, so be sure to not be in a rush. .
Hampton Inn by Hilton Ciudad Juarez - Ciudad Juárez - Building
8
8,6 Excellent (271 reviews)
R1 950+
Overview Reviews
The Hampton Inn Ciudad Juarez hotel in Mexico is located just 5 minutes from the New American Embassy, in the northern part of the city, close to the Antonio J. Bermudez Industrial Park, restaurants and local attractions. Our hotel features complimentary On the House hot breakfast or, if you are in a hurry, you can take one of our On the Run Breakfast Bags. In Mexico, our Hampton Inn hotel rooms offer you our easy to set clock radio, coffee maker, complimentary high-speed Internet access, a lap desk to work, write or read, comfortable pillows, irons and ironing boards and curved shower rods. Next to our hotel is Dega Restaurant and bar. The Hampton Inn Ciudad Juarez hotel features 106 comfortable rooms, outdoor pool, gym and a business center. We love having you here at the Hampton Inn Ciudad Juarez hotel in Mexico!
6,7 Good
Pros: Breakfast was ok
Cons: Phone & keys didn’t work, no safe, no restaurant, didn’t clean our room during our stay
10,0 Excellent
Pros: The bed was very comfortable.
Cons: The business center can be improved.
10,0 Excellent
Pros: The hotel was amazing from beginning to end the pool was Amazing five stars and affordable comfortable and the best stuff ever
8,3 Excellent
Pros: Excelente beds and pillow!
Cons: Breakfast was not really good! Elevator Very slow and only one working
Overview Reviews
Located in Ciudad Juarez, City Express Junior Ciudad Juarez Consulado is in the business district, a 1-minute drive from American Consulate and 12 minutes from El Paso Museum of Art. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Ciudad Juarez? This hotel has facilities measuring 161 square feet (15 square meters), including a meeting room. Free self parking is available onsite.
8,0 Excellent
Pros: What I liked the best about this hotel is the fact that it is so close to the American Consulate, and the CAS, since my trip to Cd. Juarez was for my immigration process at the US consulate. I was also glad to have breakfast already prepared every morning
Cons: I did not like the fact that there was construction happening in the middle of the day, so they closed the main entrance. And at the same time they were working on the elevators. It was kinda messy in the middle of the day because of this.
9,6 Excellent
Pros: It’s Close to Everything
Cons: Is clean and easy stuff really nice specially Mr Juan and la traidora I like her
5,0 Okay
Pros: The staff that made
Cons: The bed, the walls, the carpet was just not what I was expected. Walls where dirty, bed made my back hurt and the carpet was just dirty.
8,8 Excellent
Cons: No restaurant and A/C old n loud and rooms to small
10,0 Excellent
Pros: Loved the location, the staff was so nice, reception was helpful . The breakfast was delicious and the cook was always so nice asking everybody if they needed something else. Housekeeping was great on keeping the room cleaned with clean towels.
Cons: I just wish they had shower caps or a hair dryer.
10,0 Excellent
Pros: Everything!!
10,0 Excellent
Pros: All the staff is very nice and helpful. They make you feel home, from the lady at the kitchen to the person who clean our room. They clean the rooms every day put towels every day. They answer all your questions and let you know about the city.
10,0 Excellent
Pros: Very clean and nice. This hotel was also close to many things.
8,3 Excellent
Pros: The mall is close literally is just a 3 min walk.
10,0 Excellent
Pros: Food was good, friendly and helpful staff members made it a great stay. I would definitely use this hotel again and or recommend it to others.
Cons: NA
10,0 Excellent
Pros: I like everything, that staff was so kind and the rooms design is awesome
Cons: I would like that the breakfast be improved, the staff from the kitchen was kind
10,0 Excellent
Pros: The staff there were awesome ‘ and did wonderful job any questions we had .
Real Inn Ciudad Juárez - Ciudad Juárez - Building
10
8,5 Excellent (817 reviews)
R1 158+
Overview Reviews
Located in Ciudad Juarez, Real Inn Ciudad Juárez is in the business district, a 2-minute drive from American Consulate and 10 minutes from El Paso Museum of Art. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. This hotel has 9 meeting rooms available for events. Free self parking is available onsite.
10,0 Excellent
Pros: This place is beautiful! The rooms are amazing!
Cons: N/a
7,9 Good
Pros: Location and price.
Cons: The facilities felt very empty in comparison of last time I was there, room was clean but smelled old, pool was dirty, no security around . It used to be super clean with staff around , they Can def improve.
4,0 Okay
Cons: Very unclean, beds very uncomfortable, no hot water, beds were stinking and not clean with some ugly liquid spoiled over the sheds. This is my last time I will visit this hotel.
6,0 Good
Pros: The front desk lady was very respectful despite the issue we had with checking in
Cons: No
9,6 Excellent
Pros: Clean location everything is on very good conditions
10,0 Excellent
Pros: I prefered to order breakfast to the room and was delicious!!
Cons: Everything was really good
10,0 Excellent
Cons: Ice near my room
7,5 Good
Pros: We liked the bed, staff is very kindly and they resolve issues at the moment. Probably the hotel was really fancy 20 years ago, it NEEDS a renewal.
Cons: Room AC was damaged, actually I was reallocated to another room. The new room AC wasn't very cool, but acceptable. Bath installation is old, toilet had some issues too.
5,0 Okay
Cons: no coffee maker in room
10,0 Excellent
Pros: The place had different events and they upgraded us for a suite with no extra cost that was awesome. They also have a shuttle service
Cons: The service everyone in Juarez is friendly
8,0 Excellent
Pros: The ambience
3,3 Mediocre
Pros: Nothing.
Cons: Room and bathroom were dirty, staff was unprofessional and very rude when I tried to tell them my concern about room. bedbugs bites the next day. pool are was so dirty. felt like I was staying in a 1 start motel
iStay Hotel Ciudad Juarez - Ciudad Juárez - Building
11
8,4 Excellent (1 778 reviews)
R1 012+
Overview Reviews
The iStay Hotel Ciudad Juarez is located in the Pronaf commercial and business district and just 20 minutes of Abraham Lincoln Juarez International Airport, 10 minutes from the American Consulate and only 5 minutes from the Cordova Americas International Bridge. We are located strategically near to the principal industrial parks such as Parque Industrial Fuentes, Hermanos Escobar, J Bermudez, Omega and Gema. The hotel offer a breakfast buffet, served daily at our hotel. Around the hotel you will have easy access to shopping centers, restaurants, museums, bars and more.We have 147 comfortable rooms with high speed wi-fi access in rooms and wireless internet in public areas, transportation, local calls and 01 800 in courtesy.
9,6 Excellent
Pros: The rooms were cool and the beds were comfy. The breakfast was good their coffee was great.
Cons: The lobby and hallways were hot. The rooms were nice and cool.
7,5 Good
Pros: Location was close to shopping areas. The hotel staff was friendly and very helpful. Hotel was very clean and rooms were very spacious.
Cons: Na
10,0 Excellent
Pros: Todo está muy bien
Cons: Nada
9,2 Excellent
Pros: The shuttle driver, Oscar, was very helpful and friendly. We enjoyed being with him very much.
Cons: The carpet in the hallways were dirty some of the time
8,8 Excellent
Pros: Clean and quiet room
Cons: Customer service at the front desk was non existent. He was rude, did not even greet me or ask anything. I gave him my ID and the confirmation e-mail and he did not even look at it. Then to make things worst he tried to charge me again and I told him that it was already PAID. As printed on the e-mail I handed to him as soon as I got there. He tried to argue with me and waited for him to check again. It was a bad experience. He needs some serious customer service training.
9,2 Excellent
Pros: Definitely visit the bookstore next door. It is very nice.
Cons: Unfortunately, there was a large group of teenagers staying who were not in their best behavior.
9,6 Excellent
Pros: Great front desk personnel. The rooms are always clean. I love the fact that there is a Sanborns next door.
10,0 Excellent
Pros: The staff was very courteous
Cons: Limited parking
10,0 Excellent
Pros: Staff was super helpful. We always love the indoor pool! Beds are comfy. We left an almost new Ipad that they so kindly returned to us. Highly recommend!
Cons: Floors have been redone.. maybe upgrades to the bathroom and sink
10,0 Excellent
Pros: Pool and gym.
7,1 Good
Pros: The hotel is nice and it's in a good area
Cons: The beds need to be upgraded every time I return or move it would make noise. They weren't very comfortable. Other than that the hotel is nice
9,2 Excellent
Pros: Breakfast courtyard is very nice, food was quite good, just didn't like the coffee.
Cons: Didn't like the towels much, kind of hard, not fluffy, didn't like the coffee, don't like vynll fake wood flooring.
Overview Reviews
When you stay at Krystal Urban Ciudad Juárez by US Consulate in Ciudad Juarez, you'll be near the airport, within a 15-minute drive of American Consulate and El Paso Museum of History. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is complimentary (available 24 hours).
5,8 Okay
Pros: Bed was very comfortable
Cons: Air conditioning wasn’t working we call several times and they didn’t fix it
5,4 Okay
Pros: Great location
Cons: Horrible staff. Called room service twice to get more pillows and blankets to room and still didn’t have any taken to my room. Room did not have refrigerator and there were tiles missing from bathroom floor.
6,0 Good
Pros: We really were comfortable , their beds were very comfortable, the room was very clean, the air conditioner worked great.
Cons: It seems that they are renovating the hotel so the carpets in the hallways were very dirty, torn, and outdated. Our room had seversl cracks in the ceiling, the refrigerator didn't work and they tried to tell us that it was meant to keep the food at room temperature. There was no iron. The guests in the next room arrived at 3am drunk, and were very loud, you could hear their conversation through the walls. The pictures shown online we're absolutely different than the actual Hotel, it was quite disappointing.
9,2 Excellent
Pros: The beds are very nice and the staff weren't at all nosie
Cons: The pool is very small and the pictures of the motel shows a hot tube and there is no hot tube
10,0 Excellent
Pros: The room was very nice
5,0 Okay
Pros: Nice and clean
Cons: No soap and no towels , we had to go to the front desk to pick up some
10,0 Excellent
Pros: The bed and pillows very comfy. Restaurant available all day and late night. Indoor pool. Shuttle service available (ask for Javier Dominguez).
Cons: Coffee maker should be bigger
4,6 Okay
Pros: I liked that they received us welcoming but did not do full customer service!
Cons: I didn’t like that I had no fridge in the bedroom and when I asked multiple times they wouldn’t put one! And the bathroom did not get cleaned the cleaning team just does the bed and didn’t even sweep properly I saw dirt on every hiding space and it was with food and the toilet was not clean! I have a baby and instead of giving me a good bedroom they gave me a crappy room just cause I booked through book.com!!!!! Very disappointed!
9,6 Excellent
Pros: It was in a great location. Near food, mall and good area of town . Very clean, and cleaning staff was beyond nice. The room service delivery guy was also very nice and attentive.
Cons: The front desk guy had me wait for a while, because he was on the phone. My key didn’t work and had to come down to get it activated again, I waited about 10 mins, for him to even acknowledge my presence.
10,0 Excellent
Pros: Staff really helpful
9,6 Excellent
Pros: Location is good and easy and short drive to everything
2,0 Mediocre
Pros: There's nothing to like about it.
Cons: Everything from the room to the staff. Rooms were super dirty and nothing worked, not even the lights. The staff were horrible not well mannered at all. They don't like guest that get cheap deals on Expedia because they say they can't make money off of us customers. What was worse is that before you can claim your reservation there, they ask how you booked your room so cheap and once you tell them through Expedia they give you the worst rooms ever and give the most horrid staff service. My reservation had free breakfast included but the staff were charging it. Over all I do not recommend others to stay at this hotel at all, not even for businesse or pleasure. Oh almost forgot they charge to use the pool. Like seriously?
Hotel Conquistador Inn By US Consulate - Ciudad Juárez - Building
13
8,3 Excellent (1 397 reviews)
Overview Reviews
With a stay at Hotel Conquistador Inn By US Consulate, you'll be centrally located in Ciudad Juarez, a 2-minute drive from American Consulate and 13 minutes from El Paso Museum of Art. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
10,0 Excellent
Pros: El servicio y el trato de todos Los trabajadores fue muy exelente y amable incluyendo el trato de Los choferes de el hotel que Te lleban y traen de todas tus citas dandote information de lo que nesesitas saber aserca de lo que nesesites.
Cons: El unico problems es que el internet Para mi PC y telefono es muy pobre y se pierde la señal de Wi-Fi a todo momento.
9,4 Excellent
Pros: The extra services the hotel offers were unexpected but very convenient. Free taxi and breakfast saved a lot of money.
Cons: The bed was uncomfortable to sleep in when more than one person was involved. Otherwise it was very comfortable.
City Express Ciudad Juárez - Ciudad Juárez
14
8,3 Excellent (310 reviews)
Overview Reviews
With a stay at City Express Ciudad Juárez in Ciudad Juarez, you'll be within a 10-minute drive of American Consulate and El Paso Zoo. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Ciudad Juarez? This hotel has facilities measuring 409 square feet (38 square meters), including a meeting room. A shuttle from the hotel to the airport is complimentary (available on request).
5,0 Okay
Cons: The whole building smells like sewage. The building is under remodeling, noisy Not enough parking
4,2 Okay
Cons: There was construction in the front entrance so had to go through the side by some stairs. There was dust and paint everywhere as well as construction workers. Some of my coworkers went with me to check-in and it gave them a REALLY BAD impression of where I was staying for the night. I was really embarrassed because nowhere in the website did it say the hotel was going under construction. If I would have known, I wouldn't have stayed there. Very disappointed.
4,6 Okay
Pros: I didn't like anything. It's basically a roof over your head with terrible aggresive service form the male receptionist (night shift).
Cons: Terrible internet, terrible rude service. Long story short: they blocked the room door because I still needed to pay an extra night (understandable, although they gave me the option to pay the extra night until checkout). But when I asked the receptionist to re-activate my room key to get my credit card to pay, he called the security guard and asked him to follow me into my room to make sure I was not running away. It was really offensive to be followed by a security guard and besides that, in the city with most femicides in the country, you simply don't send a male guard to follow a female guest into a room in the middle of the night. The receptionist was very rude and the treatment was offensive. I will never again stay in any City Express hotel. Other than that: super bad internet, dirty floors and the "restaurant" uses only disposable plates and cutlery.
7,5 Good
Pros: Rooms are okay as well as breakfast.
Cons: At night they also operate a Valet parking for a bar; so the cars going in and out of the parking obstruct your way. It took me like 10 minutes to get in the parking lot because the valet parking has priority over the hotel guests.
7,7 Good
Pros: The hotel facilities including room and breakfast area are clean and well kept. Good breakfast included with our stay.
Cons: We couldn't get extra towels from hotel housekeepers, we were told we had to request them from front desk because they have to approve getting extra things like that in the rooms. The hotel does not offer late check-out and you only get 10 min. grace period to leave room after the hotel's set check-out time.
10,0 Excellent
Pros: I liked everything about this place. Love it’s p, the food and the cleanliness
Cons: Nothing to say
9,6 Excellent
Pros: Comfy stay
Cons: the continental breakfast was not too good
7,9 Good
Pros: Location
Cons: Door doesn't seal completely, so light from hallway passes through. Room is not properly insulated for sound proof, noise from hallway is easy heard inside the room.
10,0 Excellent
Pros: Overall everting was super good , great experience
Cons: Nothing bad about it really good place
Overview Reviews
Half a block from the US Consulate, near the American Clinics and just a mile from the International Bridge Zaragoza, this Microtel Inn by Wyndham Ciudad Juarez/By US Consulate offers many thoughtful amenities to make your stay comfortable and refreshing. The Abraham Gonzales International Airport is just 15 miles away. Enjoy complimentary hot continental breakfast each morning. Connect to the world with the complimentary wireless Internet. The fitness center lets you stay active. Take care of work details in the business center with meeting room and computer access. Dry-cleaning service and laundry facilities keep your wardrobe fresh. Rooms feature plush DreamWell bedding, and smoke-free and accessible rooms are available.
10,0 Excellent
Pros: Very clean
Cons: Nothing
1,0 Poor
Cons: Service cleaning
1,0 Poor
Pros: One of the concierges was very helpful in finding us a ride to El Paso.
Cons: The did not have a room with the 2 queens as I requested, so we had to open the sofa-bed which was awful to sleep in. Staff did not let us do a late check-out and we had to wait a long time.
10,0 Excellent
Pros: Nice and comfortable
Cons: Nothing all is good
4,0 Okay
Pros: Only thing that was tolerable was the breakfast.
Cons: The gym is horrible. All most all the equipment is broken. And what was not broken , would shock me while using it. The most of the staff was rude.
8,3 Excellent
Pros: It was right by the consulate, medical facilities and a short walk to the fingerprinting. Breakfast was included. They had laundry it cost 100 peso and included the soap.
Cons: The only thing within walking distance was the mall which was kinda expensive. The breakfast was basically the same everyday. Drainage in our shower was bad we were standing in a puddle of water. The drain wasn't clogged, the water just muddled away from drain. The showerhead was dirty.
10,0 Excellent
Pros: Great and very affordable
3,3 Mediocre
Cons: Not clean smells bad
8,8 Excellent
Pros: Location and accessibility
Cons: Usually the evening staff is really nice but tonight we had a young lady that was not so nice or welcoming it was like we where inconveniencing her in every way. And the tv didnt work!
9,6 Excellent
Pros: It was vwry clean, housekeeping employees extra friendly Some of the front desk employees really friendly and always smiling when you walk by. Overall it was nice and comfortable.
Cons: The breakfast menu, we were there for more than 2 weeks and we got tired of eating eggs everyday.
5,0 Okay
Pros: THE WHOLE OVERALL EXPERIANCE WAS VERY LOW AND POOR
Cons: THE STAFF WAS RUDE AND NOT POLITE THE ROOM HAD A BAD SMELL AND THE AMMENTIES WERE SUBPAR
10,0 Excellent
Pros: The staff was very friendly, we occupied 4 rooms I had an issue with one went to the front desk and was moved to another room without any problem
Hotel Suites el Paseo - Ciudad Juárez - Building
16
8,1 Excellent (318 reviews)
Overview Reviews
With a stay at Hotel Suites el Paseo in Ciudad Juarez, you'll be within a 10-minute drive of El Paso Zoo and Chamizal National Memorial. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
4,6 Okay
Pros: Pool is great
Cons: Got put in a handicap room was not pleased with the toilet seat or shower
9,6 Excellent
Pros: Very comfortable bed, terrific staff, beautiful buildings.
Cons: Too cold to swim in the wonderful pool - and the toilet had a flushing issue.
9,6 Excellent
Cons: That the breakfast for my children was not included in the price of the stay.
4,6 Okay
Pros: The pool was great
Cons: The room was a handicap room toilet was dirty did not like it
2,9 Mediocre
Pros: Nothing its a long story as I celebrated my anniversary with my wife only to comeback and find the door open and the room had been used by other people with plates, cake, beer bottles on the outside by the window and the bed was dirty with the cake.
Cons: As a costumer you make things right for the costumer always and they did not care about my stay there and i paid for nothing as i did not spend my night there, Nobody has taken care of my issue as a costumer the hotel staff did not want to refund blaming booking for the policy and sadly booking.com did not do anything either because there was no pics, obviously when i tried to take pics they had blocked the hotel room card therefore I was unable to do anything about the pictures issued. Stay for security reasons away from potentially something like this happening to you.
10,0 Excellent
Pros: great courtyard setting replica of old mexico
5,8 Okay
Pros: The restaurant was nice, waiters were very friendly and helpful. Pool looked like fun!
Cons: Staff did not seem to want to help customers. I asked what time the pool closes and was given the wrong time. Did not get a slip for my breakfast I paid for. Was harassed to check out 40 minutes before check out time. 2 people came to the door and 2 phone calls for me to check out. When I got to front desk, I was waiting on them to check me out. I will not stay here again or recommend this hotel.
3,8 Mediocre
Pros: They never took the payment
Cons: That i try to book a family member in and she dint show Up for booking cause they wanted her to pay at front desk and she did not have money. I was mad. They should have taken the money Out my card. Thank you anyway
9,6 Excellent
Pros: relaxing atmosphere
Cons: One day no clean up on room
5,8 Okay
Cons: Unconfortable bed
Hotel Villa del Sol - Ciudad Juárez - Building
17
7,9 Good (3 016 reviews)
9,2 Excellent
Pros: food was great, as were the facilities and location
Cons: The only problem was our AC unit leaked water. The carpet around the unit was soaked.
4,6 Okay
Pros: The pool but the don't want y bringing and food or drinks in the just want y to buy from the restaurant
Cons: We where there 5 days and the whole time we had no Wi-Fi and the staff was not helpful at all and the beds are hard, but the pool was great
9,6 Excellent
Pros: The swimming pool my daughter was super happy during our stay fresh water, clean and not too much chlorine. Awesome breakfast buffet included, friendly staff and servers all the time.
Cons: Our room had like a little patio or something like that but the door would not lock that is the only thing that made me uncomfortable due to security of the room #152.
6,3 Good
Pros: Has a nice pool, but it closes at 9pm, which is early during the hot summer nights.
Cons: The staff is rude!!
2,5 Mediocre
Cons: The staff were extremely rude!
6,5 Good
Pros: Location
Cons: Room service
8,3 Excellent
Pros: I loved the pool and the rooms
Cons: I didn’t like that on Sunday night like at 12am someone from the front desk went to my room ask me how many people were in my room waking us up and my kids and then on Saturday there was people partying at 3am being loud
6,3 Good
Pros: The hotel is well located, not expensive, and the amenities are ok.
Cons: The food is awful. The hotel has rules, it feels like a little jail or a summer camp when you are notified about them. The staff is not really rude, but not polite at all, they forget who is the costumer,
8,8 Excellent
Pros: Breakfast is excellent, location is very comfortable and convenient
Cons: Restaurant closes early on sundays
ibis Juarez Consulado - Ciudad Juárez - Building
18
7,8 Good (3 281 reviews)
Overview Reviews
The ibis Juarez Consulado hotel is located close to the American Consulate and private hospitals, and is opposite the Misiones shopping center. It is close to the main industrial parks and the bridges at the border with El Paso, Texas (USA). The hotel boa sts 140 rooms, a restaurant and a bar with a 24/7 snack service. The hotel offers free consular assessment and free Internet access whether you're on a business or leisure trip, parking and access for people with reduced mobility.
10,0 Excellent
Pros: Everything!
9,7 Excellent
Pros: N/A
Cons: The price was right for the room but I felt they were too small...
8,3 Excellent
Pros: Breakfast was delicious!
7,9 Good
Pros: Location
10,0 Excellent
Pros: Very clean, good location, friendly staff
Cons: Rooms are small
10,0 Excellent
Pros: Close to consulate
Cons: My air conditioning didn’t work
10,0 Excellent
Pros: Hell yeah I did
Cons: Everything was great people are so sweet I loved it..best place to stay
10,0 Excellent
Cons: ..
6,7 Good
Pros: The staff was great as well as the location of the hotel.
Cons: The beds were not comfortable at all. The coffee was not good at all. Was there 9 days and they never restocked on there ingredients to make specific drinks. Also found a cockroach while having dinner.
5,0 Okay
Pros: Restaurant availability
Cons: Room Size too small
7,9 Good
Pros: Closed consulate
Cons: My ice don’t work properly
2,5 Mediocre
Cons: The beds weren't comfortable. They weren't the size they said. They didn't fit 4 adults. We had to put the matress on the floor so we threw could sleep vaguely comfortable. When we talked to the staff and receptionist they were rude and they told us that if we didn't liked the room we can get out of it and leave because they had other people who wanted a room. Not worth the price. There are three more hoteles in the area that for just a couple of hundred pesos more give far more better service and are way more comfortable!
Hotel Colonial Juarez - Ciudad Juárez - Building
19
7,3 Good (1 274 reviews)
Overview Reviews
With a stay at Hotel Colonial Juarez in Ciudad Juarez, you'll be a 5-minute drive from El Paso Zoo and 5 minutes from Chamizal National Memorial. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Ciudad Juarez? This hotel has facilities measuring 151 square feet (14 square meters), including a conference center. A shuttle from the hotel to the airport is complimentary at scheduled times.
5,0 Okay
Pros: Worst worst worst
Cons: Customer service not enough comunication with booking .com trivago.com etc
7,1 Good
Pros: Pool and garden
Cons: No ice machine very hot need ice for my medication, had to leave garden area by 9pm pool close at 8
6,7 Good
Pros: The price for breakfast is cheap but thr food is not buffet and tell me in this morning in the restaurant you need pay more its not fear for aclaration in time.
Cons: The guy for staff in the morning is very rude I don't like.
4,2 Okay
Pros: Not the same picture as the ones provided they do not stay by the booking price no phone to communicate in the room with the staff
Cons: Nothing
2,5 Mediocre
Pros: It felt somewhat secure
Cons: The room had a very bad smell When I ask to switch rooms they ask someone to investigate and after a long time they switch the room. All the linens are old and the matres are hard Do your self a favor spend a little more and get a better hotel there is plenty in ciudad Juarez.
7,1 Good
Pros: Pool
Cons: No ice machine and the man in the reception
9,2 Excellent
Cons: The cleaning Lady knocking on the door in the morning when I was sleeping I was trying to rest she keep knocking all morning
7,5 Good
Pros: No
Cons: Location
6,7 Good
Pros: The breakfast was good, and the food from the restaurant next door is good. Staff is very friendly and helpful.
Cons: It would have been better if the rooms were cleaner. I was also hoping they would have a microwave and small fridge in the room for my food. Other than that it was convenient. I found issues with my door key since I had to go back to reception in order to reactivate it several times.
10,0 Excellent
Pros: Great staff and value
4,6 Okay
Pros: The swimming pool was the best feature but it closes too soon. There are signs that the courtyard is closed at certain times.
Cons: It is very outdated, old and unkempt. It was 5 o’clock, when check in is at 3pm, and the rooms weren’t ready until 6pm. They also didn’t have towels ready and we had to ask for them.
7,5 Good
Pros: Nice place clean
Cons: They charge for extra towels.