*Total includes estimated local taxes & fees payable on check out.
Amenities at Riu Palace Las Americas
Private beach
Snorkelling
Outdoor pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Coffee machine
Free parking
Reviews of Riu Palace Las Americas
8,6
Very good
613 verified ratings
Wonderful
402
Very good
77
Good
42
Okay
27
Fair
21
Mediocre
18
Poor
26
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, friendly and helpful staff, and high standards of cleanliness. Many found the rooms to be spacious and comfortable. The breakfast and food options received positive mentions, though some guests noted issues with restaurant quality and variety. Overall, the atmosphere was welcoming, and the facilities, including pools and beach access, were highlights. There were occasional complaints about room decor, key cards, and entertainment, but these did not significantly detract from the overall positive experience.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service9 out of 10
Room Size8.5 out of 10
Breakfast7.5 out of 10
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8.5/10
8.5 out of 10
240 reviews
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10
Wonderful
Austin, May 2024
What did I like? We loved the value! It was fairly affordable to competitors and the quality was outstanding! Food and drink was consistently great! REALLY loved the layout of the resort. Some resorts are hard to navigate or are "too busy" This one had everything you wanted right where you wanted it. Really great. What would I improve? Would love to have a pool or something to do later into the ni...
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10
Wonderful
Yaacov, Aug 2018
Pros (+) Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
Cons (-) The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
9.4
Wonderful
Anonymous, Jul 2018
Pros (+) The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Cons (-) This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
10
Wonderful
Olujide, Oct 2017
Pros (+) Everything was amazing. All inclusive is best.
Cons (-) Hard to find anything that was bad. Would do it again.
10
Wonderful
Anonymous, Jun 2017
Pros (+) clean rooms curteous staff
Cons (-) the rain
10
Wonderful
Simon, Nov 2016
Pros (+) great hotel,staff all very friendly.hotel is kept immaculate as are the rooms.good plus is the hotel is now adults only.Evening buffet restaurant is superb so much choice and good quality,steak and lobster anyone?AB in the bar is superb like a one man whirlwind couldn't finish a drink without another one being served.
10
Wonderful
Anonymous, Nov 2016
Pros (+) The staff was amazing. When I first walked in I felt like royalty until the time I left. Attentive,friendly and very professional. Loved the face they replenished the mini bar in the room daily and if you run out call them and they will replenish your alcohol and drinks in no time. I can't wait to visit Again!
Cons (-) The room had a musty odor which after the second day I got used to.
Location
Blvd. Kukulcan, Km 8.5, 77500 Cancún, Quintana Roo
What's nearby
Cancun Convention Center0.5 km
Hard Rock Cafe Cancun0.7 km
CoCo Bongo Cancun0.7 km
Cancun Golf Club at Pok Ta Pok1.2 km
La Isla Shopping Mall3.5 km
Kukulcan Plaza4.3 km
Spa at The Royal Sands4.8 km
Puerto Cancun6.4 km
Puerto Juarez7.6 km
Gran Puerto7.8 km
Glorieta del Ceviche8.1 km
Iberostar Cancun Peninsula Convention Centre8.5 km
Policies
Check-in/Check-out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Licence number: 005-007-004006/2025
Riu Palace Las Americas
Which month has the cheapest rates at Riu Palace Las Americas?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Riu Palace Las Americas is October, with an average nightly rate of R5 295. The most expensive month is February at R8 114 per night.
What is the cheapest day to book Riu Palace Las Americas?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Riu Palace Las Americas is Friday, with an average nightly rate of R5 431. The most expensive day is Wednesday at R7 354 per night.
How far in advance should you book Riu Palace Las Americas?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Riu Palace Las Americas, book around 3 weeks in advance. This could save you approximately 4% compared to booking last minute.
FAQs when booking at Riu Palace Las Americas
What is the best way to get from the airport to the Riu Palace Las Americas?
Upon landing at Cancun International Airport, the quickest way to the resort is by car. The Punta Nizuc road gets you to the hotel in less than 30m and exposes you to scenic views as you drive along the seashore to the holiday resort, passing various photo points and white-washed beaches.
Is there a cheaper rate for the golf course for guests of the Riu Palace Las Americas hotel?
Special rates apply for guests of the resort and the fee for 18 holes lies at approximately 2,489 MXN (130 USD). The pass includes a green fee. A courtesy shuttle from the hotel to the golf course is also available.
How is the conference room at the Riu Palace Las Americas?
Whether a wedding reception, banquet meeting, or business get-together, the conference room at the hotel Riu Palace Las Americas can cater for all events. The room has a square footage of 2,700 and tables and chairs can be arranged according to the event (horseshoe, U-shape, etc.). The latest equipment and technology ensure a smooth and professional event experience.
Are the swimming pools in Riu Palace Las Americas heated?
The two infinity pools featured at the resort are heated during the winter months and refreshingly cool during the hot summer. The additional smaller swimming pool of 800 sq ft is not heated. Guests who enjoy lounging in warmer water can also benefit from the Jacuzzi in the Renova Spa.
What evening entertainment is offered at the Riu Palace Las Americas?
Entertainment is an important part of the Riu Palace Las Americas hotel experience, and from various restaurants and bars to live entertainment, you will not fall short of having a good time. The restaurants are open 24/7h and invite you to linger into the summer nights before you can head to the "Pache" club to dance until morning. Nightly dinner shows and live music are also part of the program, so you’ll have plenty to keep you entertained.
What sports program is provided by the Riu Palace Las Americas hotel?
Keep fit during your time at the Riu Palace Las Americas and try the hotel’s intense sports program. The perfect way to tone your body and get the most out of your workout is by taking up the signature RiuFit daily group activities that pump up the pulse and are great fun at the same time. Schedules can be found at the reception desk, or you simply ask the concierge to book you in.
Are there any tours to local destinations organized by the Riu Palace Las Americas hotel?
Instead of booking everything separately, let the concierges at the Riu Palace Las Americas hotel assist you with planning your stay at Cancun and making the most of it. Inquire at the reception about current deals for tours and excursions to various nearby sights, such as the pyramids of Kukulkán, for instance. (Prices checked 15/05/19).
Where is Riu Palace Las Americas located?
Riu Palace Las Americas is located at Blvd. Kukulcan, Km 8.5 in Hotel Zone, 8,3 km from the centre of Cancún. Cancun Convention Center is the closest landmark to Riu Palace Las Americas.
When is check-in time and check-out time at Riu Palace Las Americas?
Check-in time is 15:00 and check-out time is 12:00 at Riu Palace Las Americas.
Does Riu Palace Las Americas offer free Wi-Fi?
Yes, Riu Palace Las Americas offers free Wi-Fi.
Does Riu Palace Las Americas offer free parking?
Yes, Riu Palace Las Americas offers free parking.
How far is Riu Palace Las Americas from the airport?
Riu Palace Las Americas is 17,3 km from Cancun. Riu Palace Las Americas is 71,6 km from Cozumel Intl.
Does Riu Palace Las Americas have a pool?
Yes, Riu Palace Las Americas has a pool on-site.
How does KAYAK find such great Riu Palace Las Americas hotel deals?
KAYAK scours the web for all room deals available at Riu Palace Las Americas in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Palace Las Americas and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Palace Las Americas.
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