Where to stay near Washington State Convention Center
Flights to Seattle
Pros: Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional.
Cons: Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours.
Cons: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.