Hotels near
STAPLES Center,
Los Angeles

Pros: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized

Cons: Checking in bags and printing boarding passes were long unorganized lines of people

Pros: The crew was very good and there was enough leg room.

Cons: The dinner option was underwhelming.

Pros: Crew was great !!!

Cons: Seating in upper class is uncomfortable and bedding is not fresh.

Pros: Amazing and helpful crew. Great seat.

Pros: Friendly and helpful

Cons: More leg room

Cons: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Pros: The flight was on time and landed early

Cons: The bags could have come out earlier and the food could be better

Pros: Clean aircraft.

Cons: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Pros: Very improved customer service from previous years.

Pros: Smooth trip

Cons: All is well

Cons: Departure on time

Pros: On time and quality of food

Pros: Seat spacing, food, crew Everything

Pros: Business Class Seats were comfortable

Pros: Crew were very pleasant

Pros: nothing

Cons: THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE