Best York hotels near York Castle Museum
A stay at The Grand Hotel & Spa places you in the heart of York, within a 10-minute walk of York Minster and York National Railway Museum. Featured amenities include a business center, express check-in, and express check-out. Planning an event in York? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.
Overall 9,2 Excellent
Based on 7 535 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,8
Pros: Comfortable bed
Excellent
9,6
Pros: The location is terrific in the heart of all the action. The staff were experienced and helpful.
Good
7,5
Pros: Location is excellent and as we were booked on an early train to London the next morning the proximity to the station was perfect. We were in a third floor room in the recently refurbished wing and the room and bathroom were modern. Good lighting and aircon/heating controls. Very comfy bed and pillows.
Excellent
9,7
Pros: Beds were so comfortable.
Staff were very friendly and not in the least pretentious.
Underfloor heating in bathroom is great.
Excellent
9,2
Pros: Beautiful hotel. We had a room in the new block. Spacious, modern, clean and comfortable. Everything thought of. Perfectly placed. 5 mins walk to train station. 5 mins walk to the centre of York. Very smooth check in and check out. Complimentary glass of fizz as we were celebrating our 25th wedding anniversary.
Excellent
10,0
Pros: Old school elegance and service in a grand manner but still contemporary amenities
Excellent
9,6
Pros: Great location, close to all the major site seeing locations
Excellent
10,0
Pros: Everything
Excellent
9,2
Good
7,1
Pros: Had an overnight stay at the Grand and it was really good in every way. Staff are really helpful and pleasant. Cant comment on food as we didn't eat here but I would most definitely recommend this hotel
Good
6,3
Pros: Reception staff and bar staff
Excellent
8,3
Pros: facilities and room were excellent, very clean.
Details
Reviews
Overall 9,2 Excellent
Based on 7 535 reviews
Location
9,2
Vibe
8,8
Service
8,8
Comfort
8,7
Room
8,5
Breakfast
6,8
Value
4,4
WiFi
3,8
Service
9,1
Location
9,1
Comfort
9,0
Room
8,5
Breakfast
6,2
Value
4,1
Location
9,3
Comfort
8,9
Room
8,9
Service
8,0
Breakfast
6,6
Value
4,4
Location
9,3
Service
8,4
Room
7,7
Breakfast
6,6
Location
9,4
Service
8,7
Room
8,2
8,8 Excellent
Pros: Comfortable bed
Cons: I strongly object to giving a deposit of 150 pounds in case I damaged something
9,6 Excellent
Pros: The location is terrific in the heart of all the action. The staff were experienced and helpful.
Cons: Not much
7,5 Good
Pros: Location is excellent and as we were booked on an early train to London the next morning the proximity to the station was perfect. We were in a third floor room in the recently refurbished wing and the room and bathroom were modern. Good lighting and aircon/heating controls. Very comfy bed and pillows.
Cons: In a modern bathroom it was disappointing to have to climb into the bath for use of the overhead shower. It was not sunken in any way. Not everyone after a certain age finds climbing in and out of a bath easy! Only instant sachet coffee was available in the room - no nespresso machine or similar. The only tea was Yorkshire tea - nothing herbal at all. Most disappointing on both fronts, especially for the price of the room. Although TV menu offered "catch up" TV it did not actually seem to be available. We tried to eat in The Rise just before 9pm on a Sunday night. Although there were plenty of empty tables we were told we could not sit down for half an hour as there was a tour group in and the kitchen had refused to take any more orders for that time. We ended up having something off the snack menu in the bar as the only alternative.
9,7 Excellent
Pros: Beds were so comfortable.
Staff were very friendly and not in the least pretentious.
Underfloor heating in bathroom is great.
Cons: Nothing in the hotel
Spa was not as good as others I have experienced, sauna broken for 3 days.
9,2 Excellent
Pros: Beautiful hotel. We had a room in the new block. Spacious, modern, clean and comfortable. Everything thought of. Perfectly placed. 5 mins walk to train station. 5 mins walk to the centre of York. Very smooth check in and check out. Complimentary glass of fizz as we were celebrating our 25th wedding anniversary.
Cons: In a very spacious room for two why only one armchair? Music from nearby bars/ clubs and late night revellers in the street could be heard in the room but in a city centre hotel perhaps this can’t be helped. One member of bar staff made a remark that was quite offensive (though she may have thought funny?). After mentioning comment to reception staff our bill was reduced and apology accepted.
10,0 Excellent
Pros: Old school elegance and service in a grand manner but still contemporary amenities
Cons: Nothing
9,6 Excellent
Pros: Great location, close to all the major site seeing locations
Cons: Busy staff unable to deliver a simple request on our last afternoon
10,0 Excellent
Pros: Everything
Cons: Nothing
9,2 Excellent
Pros:
Cons: Our room was on the ground floor with a terrible view
7,1 Good
Pros: Had an overnight stay at the Grand and it was really good in every way. Staff are really helpful and pleasant. Cant comment on food as we didn't eat here but I would most definitely recommend this hotel
Cons: There was nothing to dislike
6,3 Good
Pros: Reception staff and bar staff
Cons: Service at night was poor. Staff didn’t care.
8,3 Excellent
Pros: facilities and room were excellent, very clean.
Cons: Did not give us interconnecting rooms as required. Quite rude when we queried this.
A stay at The Grand Hotel & Spa places you in the heart of York, within a 10-minute walk of York Minster and York National Railway Museum. Featured amenities include a business center, express check-in, and express check-out. Planning an event in York? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.
Standing in the shadow of York Minster, the Dean Court Hotel, BW Premier Collection® enjoys, without a doubt, the finest location of any hotel in the city (if not the country)! History and heritage lay on our doorstep, with the county capital's major attractions, boutique shops and eateries all a short walk away. Speaking of walks, the city's famous ghost tours are well worth joining, while plenty of parkland can be enjoyed on a relaxing stroll through the nearby museum gardens. York Races is of course a draw if you fancy a flutter, but the safest bet of all is our award-winning cuisine and fine wines! Leeds, Harrogate and Knaresborough are all within easy reach, but we agree with the Vikings and Romans. York is the place to be! Please note that if the room description does not state breakfast is included, then it is for only the room. Opposite York Minster. Hotel's own secure car park - few moments away - complimentary valet parking. Car park charge 18.50 GBP per day. Enjoy your stay.
Overall 9,1 Excellent
Based on 1 825 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,2
Pros: The location was excellent very close to the Minster and the Shambles.
Good
7,5
Pros: Proximity to Cathedral. Pleasant staff
Excellent
10,0
Pros: Great location, nice friendly hotel. Breakfast was lovely everything we needed.
Excellent
8,0
Pros: Excellent location, helpful and friendly staff, good breakfast, clean and comfortable.
Good
7,1
Pros: The location and the valet parking facility
Excellent
9,6
Pros: Lovely Hotel, Great view of the Minster, Staff were brilliant. The Breakfast was really good and loads of choice
Good
7,9
Pros: Location, location, location!
Excellent
10,0
Pros: Staff were amazing. Room was beautiful and filled with luxury and thoughtful touches. Food was great. Location was perfect opposite Minster.
Excellent
8,0
Pros: It was very comfatble and clean and the staff are friendly and help full an amazing stay
Excellent
10,0
Pros: The hotel was beautiful. Location was the best,straight opposite the York minster. Our room was gorgeous
Excellent
10,0
Pros: The comfort and location.
Excellent
10,0
Pros: Excellent location to York Minster Staff so friendly and helpful
Details
Reviews
Overall 9,1 Excellent
Based on 1 825 reviews
Location
9,8
Service
9,6
Breakfast
8,6
Room
7,5
Value
6,1
WiFi
5,5
Comfort
5,4
Amenities
5,2
Location
9,9
Service
9,6
Breakfast
8,7
Room
7,5
Comfort
5,9
Amenities
4,9
Location
9,7
Service
9,5
Breakfast
7,8
Room
7,5
Comfort
5,4
Amenities
5,4
Location
9,8
Service
9,6
Room
6,9
Comfort
5,1
Location
9,8
Service
9,7
Room
6,7
9,2 Excellent
Pros: The location was excellent very close to the Minster and the Shambles.
Cons: It was a little expensive for drinks. Could be a bit of a problem if you want a lie in after a few drinks the night before with being next door to the Minster.
7,5 Good
Pros: Proximity to Cathedral. Pleasant staff
Cons: Everything about this hotel suggests it is well overdue for renovation. We had an upgraded room with a decent size bed but a bit cramped with awkward access to the bathroom. The access staircase and corridor to the bedroom on the first floor was cramped. The furniture was visibly distressed and could have been bought in a second hand sale Our room faced the Cathedral and our second night was disturbed by wineos arguing under our window . Proximity is sadly its main attraction, and the price well ....??
10,0 Excellent
Pros: Great location, nice friendly hotel. Breakfast was lovely everything we needed.
Cons: Rooms to warm for us.
8,0 Excellent
Pros: Excellent location, helpful and friendly staff, good breakfast, clean and comfortable.
Cons: Pillows were uncomfortable for me.
7,1 Good
Pros: The location and the valet parking facility
Cons: Service at breakfast could have been better and could probably be improved by increasing the staffing level.
9,6 Excellent
Pros: Lovely Hotel, Great view of the Minster, Staff were brilliant. The Breakfast was really good and loads of choice
Cons: Decor in the bedroom just required a bit of attention
7,9 Good
Pros: Location, location, location!
Cons: Cosy double spec room. A little too basic and this one in particular was in need of a much awaited update
10,0 Excellent
Pros: Staff were amazing. Room was beautiful and filled with luxury and thoughtful touches. Food was great. Location was perfect opposite Minster.
Cons: Wifi patchy
8,0 Excellent
Pros: It was very comfatble and clean and the staff are friendly and help full an amazing stay
Cons:
10,0 Excellent
Pros: The hotel was beautiful. Location was the best,straight opposite the York minster. Our room was gorgeous
Cons: Nothing at all.
10,0 Excellent
Pros: The comfort and location.
Cons: We ate 3 different times in the restaurant. The service was extremely slow. However, the wait staff was great as was the food.
10,0 Excellent
Pros: Excellent location to York Minster Staff so friendly and helpful
Cons:
Standing in the shadow of York Minster, the Dean Court Hotel, BW Premier Collection® enjoys, without a doubt, the finest location of any hotel in the city (if not the country)! History and heritage lay on our doorstep, with the county capital's major attractions, boutique shops and eateries all a short walk away. Speaking of walks, the city's famous ghost tours are well worth joining, while plenty of parkland can be enjoyed on a relaxing stroll through the nearby museum gardens. York Races is of course a draw if you fancy a flutter, but the safest bet of all is our award-winning cuisine and fine wines! Leeds, Harrogate and Knaresborough are all within easy reach, but we agree with the Vikings and Romans. York is the place to be! Please note that if the room description does not state breakfast is included, then it is for only the room. Opposite York Minster. Hotel's own secure car park - few moments away - complimentary valet parking. Car park charge 18.50 GBP per day. Enjoy your stay.
The Hampton by Hilton York hotel puts the city's most fascinating attractions on your doorstep. Overlooking the ancient Roman walls surrounding the city, this service-focused hotel is set in the heart of York's historic city center. Guests are walking distance from major tourist destinations such as York Minster, the Jorvik Viking Center, and York Dungeons, where actors depict life in medieval times. With 119 modern rooms equipped with free WiFi, flat-screen TV and a comfortable Hampton bed, this hotel offers great value and friendly service for any visit to the area. Business travellers will appreciate the proximity to York's corporate business district, in addition to work facilities such as a 24-hour business center and a boardroom that can be reserved for meetings or events. Complimentary breakfast is served every morning in the hotel restaurant, and a variety of popular local restaurants and pubs are within walking distance. Come and go as you please - a day trip in a neighbouring city is as easy as a short walk to York Railway Station.
Overall 8,9 Excellent
Based on 6 267 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7,9
Pros: good location. very good choice for breakfast.
Excellent
8,8
Pros: quiet and friendly front desk
Excellent
9,6
Pros: Good location - Clean room - Comfy bed
Okay
5,7
Pros: Clean hotel
Excellent
10,0
Pros: The impressive selection of food alternatives on the breakfast bar and the speedy way staff maintained the dining room throughout the service period (the coffee from the machines was surprisingly outstanding . The overall presentation of the public areas and, especially our room, was excellent. We plan to return there when we next visit York.
Excellent
8,8
Pros: Quiet friendly staff. I was with a slightly disabled friend. She managed quite well but could have done with some help at breakfast.we enjoyed our stay and would visit again.
Excellent
8,8
Pros: Excellent breakfast choice and everything cooked to perfection.
Excellent
9,6
Pros: Very clean rooms, breakfast delicious with plenty of choice.
Excellent
8,3
Pros: Location ideal for visiting York, close to everything but in quiet location
Excellent
9,2
Pros: Great location
Excellent
9,2
Pros: The breakfast is good. There are full equipemnted accessible facilities in the hotel.
Excellent
10,0
Pros: The waffles at breakfast, as well as how late breakfast ran on the Sunday morning (until 11am).
Details
Reviews
Overall 8,9 Excellent
Based on 6 267 reviews
Service
9,3
Location
9,1
Breakfast
9,0
WiFi
8,3
Room
7,7
Value
6,5
Bar
5,6
Location
9,4
Service
9,3
Breakfast
8,8
Room
7,4
Value
6,1
Bar
5,5
Food
5,4
Breakfast
9,8
Service
9,5
Cleanliness
9,2
Location
9,1
Room
7,7
WiFi
7,1
Bar
5,5
Location
9,1
Service
9,0
Cleanliness
8,5
Breakfast
8,4
Room
6,9
Food
5,8
Service
9,5
Location
8,9
Breakfast
8,5
Room
6,9
7,9 Good
Pros: good location. very good choice for breakfast.
Cons: beds were quite hard. used to a hard bed, but bed very hard. Anyone who is used to a soft bed would find them difficult
8,8 Excellent
Pros: quiet and friendly front desk
Cons: no dairy free options fro breakfast
9,6 Excellent
Pros: Good location - Clean room - Comfy bed
Cons:
5,7 Okay
Pros: Clean hotel
Cons: Parking is poor and not clearly mentioned
10,0 Excellent
Pros: The impressive selection of food alternatives on the breakfast bar and the speedy way staff maintained the dining room throughout the service period (the coffee from the machines was surprisingly outstanding . The overall presentation of the public areas and, especially our room, was excellent. We plan to return there when we next visit York.
Cons: Hard to make any criticism of any aspect of this hotel !
8,8 Excellent
Pros: Quiet friendly staff. I was with a slightly disabled friend. She managed quite well but could have done with some help at breakfast.we enjoyed our stay and would visit again.
Cons:
8,8 Excellent
Pros: Excellent breakfast choice and everything cooked to perfection.
Cons: Bed was very comfy, but fitted bottom sheets would be better as the flat sheets don’t stay put during the night!
9,6 Excellent
Pros: Very clean rooms, breakfast delicious with plenty of choice.
Cons: Car park - didn’t realise that we had to pay for parking at the NCP car park it was discounted, but still cost £17.50 to park the car We stayed for 27 hours and got charged £37.50, very expensive
8,3 Excellent
Pros: Location ideal for visiting York, close to everything but in quiet location
Cons:
9,2 Excellent
Pros: Great location
Cons: Beds to soft
9,2 Excellent
Pros: The breakfast is good. There are full equipemnted accessible facilities in the hotel.
Cons: The location is 200m near the train station viewed from map. But you can not walk through the ground to the hotel. You should take a roundabout way
10,0 Excellent
Pros: The waffles at breakfast, as well as how late breakfast ran on the Sunday morning (until 11am).
Cons: The water was surprisingly hard. Not sure if the hotel can do anything about that though!
The Hampton by Hilton York hotel puts the city's most fascinating attractions on your doorstep. Overlooking the ancient Roman walls surrounding the city, this service-focused hotel is set in the heart of York's historic city center. Guests are walking distance from major tourist destinations such as York Minster, the Jorvik Viking Center, and York Dungeons, where actors depict life in medieval times. With 119 modern rooms equipped with free WiFi, flat-screen TV and a comfortable Hampton bed, this hotel offers great value and friendly service for any visit to the area. Business travellers will appreciate the proximity to York's corporate business district, in addition to work facilities such as a 24-hour business center and a boardroom that can be reserved for meetings or events. Complimentary breakfast is served every morning in the hotel restaurant, and a variety of popular local restaurants and pubs are within walking distance. Come and go as you please - a day trip in a neighbouring city is as easy as a short walk to York Railway Station.
Central Hotel in York. A first-class Inn operated by Thwaites Hotels- AA Hotel Group of The Year 2016/2017. Situated in an enviable position right in the centre of the City of York, the Judges Lodging is a Grade I listed Georgian townhouse hotel full of history and character. Reopened in June 2015 following an extensive refurbishment, we are a popular hotel in York for city breaks and weekends away. Known for our characterful rooms, locally sourced food and fantastic range of real ales, gins and whiskey We offer the perfect mix of character and 21st century luxury and elegance.Our atmospheric Cellar Bar is the jewel to our crown with original vaulted ceilings and lots of cosy dining and drinking areas. It is also home to our stunning glass box where you dine and get a feel of the outside inn. During our refurbishment we also created a new Cask Bar hidden away on the first floor, and one of Yorks best kept secrets, and the Medicinal Cabinet which serves a selection of gins and whiskeys. For those rare sunny days we have two sun terraces to enjoy drinks and a bite to eat al fresco- in fact we have one of the biggest beer gardens in York!Food here is simple, yet perfectly executed, with menus inspired by the great local Yorkshire produce around us. Everything is cooked from scratch and sourced from trusted suppliers in the surrounding area. Those joining us for a break in York will enjoy our guest rooms. Each one is unique and fully equipped with everything you need for a comfortable stay in York. Please do be aware that as a city lives and breathes throughout the day and night we cant promise absolute hush in the wee small hours as in any city location. Although we do our utmost to help with any specific room requests we cant unfortunately guarantee this.By booking directly with us you can take advantage of a 5 per day rate at the Marygate Car Park. Unfortunately, we cant reserve or guarantee you a space, but when you check out just ask for a token and we can add the 5 to your room account. Normal rates are 16 per day.
Overall 8,8 Excellent
Based on 2 052 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10,0
Pros: Location, quality, staff, everything!
Excellent
10,0
Pros: Location, space, breakfast, cleanliness, price, extra facilities (fan, slippers, hair dryer)
Excellent
9,2
Pros: Very good breakfast Excellent location Helpful Staff
Excellent
8,8
Pros: The historic and quirky building and its location inside the historic walls of York. The comfort and quality of the room, its furnishings and bedding, and the fact fresh milk is offered without asking for the tea/coffee available in the room. The restaurant experience was also very good for dinner, and breakfast in the cellar bar area was excellent. The staff were very helpful and obliging.
Excellent
10,0
Pros: Absolutely lovely rooms fantastic breakfast
Excellent
10,0
Pros: The bed was excellent
Excellent
10,0
Pros: Flasks of milk for drinks in room Breakfast was excellent Near to all facilities As our room was in courtyard, we had no stairs to manage.
Excellent
10,0
Pros: Fantastic staff, great breakfast, slap bang in the middle of York, nice bar.
Excellent
10,0
Pros: Great staff, drinks, food and a lovely room. Wanted to show my girlfriend the best bits of York and she loved the hotel the most
Details
Reviews
Overall 8,8 Excellent
Based on 2 052 reviews
Location
9,4
Breakfast
8,9
Service
8,8
Room
7,1
Comfort
5,6
Cleanliness
5,4
Location
9,4
Breakfast
9,0
Service
8,7
Room
6,9
Comfort
5,5
Cleanliness
5,3
Location
9,6
Service
8,8
Breakfast
8,7
Room
6,9
Amenities
6,8
Comfort
5,5
Breakfast
9,1
Service
9,0
Room
6,7
10,0 Excellent
Pros: Location, quality, staff, everything!
Cons: Nothing
10,0 Excellent
Pros: Location, space, breakfast, cleanliness, price, extra facilities (fan, slippers, hair dryer)
Cons: Dark room even with light on
9,2 Excellent
Pros: Very good breakfast Excellent location Helpful Staff
Cons:
8,8 Excellent
Pros: The historic and quirky building and its location inside the historic walls of York. The comfort and quality of the room, its furnishings and bedding, and the fact fresh milk is offered without asking for the tea/coffee available in the room. The restaurant experience was also very good for dinner, and breakfast in the cellar bar area was excellent. The staff were very helpful and obliging.
Cons: Sometimes there was a wait for attention at the bar, and some requests met with “sorry we’ve run out”. On one occasion we had to move away from the bar area because a very noisy group had hogged the bar when we went in, and they were still there, even worse, when we returned after dinner for a nightcap. Difficult for the staff to cope with I know, but off-putting for other customers.
10,0 Excellent
Pros: Absolutely lovely rooms fantastic breakfast
Cons:
10,0 Excellent
Pros: The bed was excellent
Cons: We were on the top floor.......a few too many stairs!
10,0 Excellent
Pros: Flasks of milk for drinks in room Breakfast was excellent Near to all facilities As our room was in courtyard, we had no stairs to manage.
Cons: Noise in courtyard area,but was to be expected.
10,0 Excellent
Pros: Fantastic staff, great breakfast, slap bang in the middle of York, nice bar.
Cons: Nothing, will stay again and advise friends to.
10,0 Excellent
Pros: Great staff, drinks, food and a lovely room. Wanted to show my girlfriend the best bits of York and she loved the hotel the most
Cons:
Central Hotel in York. A first-class Inn operated by Thwaites Hotels- AA Hotel Group of The Year 2016/2017. Situated in an enviable position right in the centre of the City of York, the Judges Lodging is a Grade I listed Georgian townhouse hotel full of history and character. Reopened in June 2015 following an extensive refurbishment, we are a popular hotel in York for city breaks and weekends away. Known for our characterful rooms, locally sourced food and fantastic range of real ales, gins and whiskey We offer the perfect mix of character and 21st century luxury and elegance.Our atmospheric Cellar Bar is the jewel to our crown with original vaulted ceilings and lots of cosy dining and drinking areas. It is also home to our stunning glass box where you dine and get a feel of the outside inn. During our refurbishment we also created a new Cask Bar hidden away on the first floor, and one of Yorks best kept secrets, and the Medicinal Cabinet which serves a selection of gins and whiskeys. For those rare sunny days we have two sun terraces to enjoy drinks and a bite to eat al fresco- in fact we have one of the biggest beer gardens in York!Food here is simple, yet perfectly executed, with menus inspired by the great local Yorkshire produce around us. Everything is cooked from scratch and sourced from trusted suppliers in the surrounding area. Those joining us for a break in York will enjoy our guest rooms. Each one is unique and fully equipped with everything you need for a comfortable stay in York. Please do be aware that as a city lives and breathes throughout the day and night we cant promise absolute hush in the wee small hours as in any city location. Although we do our utmost to help with any specific room requests we cant unfortunately guarantee this.By booking directly with us you can take advantage of a 5 per day rate at the Marygate Car Park. Unfortunately, we cant reserve or guarantee you a space, but when you check out just ask for a token and we can add the 5 to your room account. Normal rates are 16 per day.
Located in a tranquil, residential street, Marmadukes Town House Hotel, BW Premier Collection offers free Wi-Fi, characterful rooms and is just a 10-minute walk from York Minster and the Theatre Royal. All en-suite bedrooms have been individually decorated with antique furniture and feature both tea/coffee making facilities and an en-suite bathroom with complimentary toiletries. The Park Restaurant has been awarded three AA Rosettes and serves a tasting menu. Guests can relax in the residents lounges or the private, walled garden to the rear of the property. Marmadukes Town House Hotel, BW Premier Collection is just a 10-minute stroll from the historic city centre and picturesque Shambles shopping area. York Railway Station can be reached in a 20-minute walk.
Overall 8,8 Excellent
Based on 1 565 reviews
All reviews
- All reviews
Excellent
8,3
Pros: Enjoyed cooked breakfast
Good
7,9
Pros: The room was lovely.the staff was very nice and the breakfast was perfect
Good
6,3
Pros: The room has to much furniture in it for its size and every morning was woken by a loud humming noise at 7.00- 7.30 am from an extractor fan
Excellent
9,6
Pros: Beautiful decor, comfy bed, great location.
Good
7,5
Pros: Very close to York Minster and attractions
Good
7,1
Pros: Location and breakfast
Good
7,1
Pros: Creaky bed. After a long journey we had to go to another hotel to eat. Restaurant was full but couldn't even get a snack although when we booked it did say we could book meals for£25 each. The prices of the bar were extortionate.£38 for a bottle of wine. Blocked our car in to find out it was the receptionist herself.
Excellent
10,0
Pros: The bed was comfy the room was retro can’t fault it we did not have breakfast as we were moving on
Good
7,2
Pros: Staff very friendly. Hotel clean. Breakfast excellent.
Good
7,2
Pros: Excellent hotel and best breakfast ever
Good
6,3
Pros: hotel furnishings were quite fantastic
Good
7,7
Pros: The Hotel price was very reasonable & also the location for the city centre was excellent
Good
7,3
Pros: Good location , easy to park , staff very friendly , good local information available
Okay
5,0
Pros: comfortable bed
Okay
5,7
Pros: Beautiful room. Amazing breakfasts! Everywhere very clean. Staff very friendly.
Details
Reviews
Overall 8,8 Excellent
Based on 1 565 reviews
Cleanliness
9,1
Comfort
8,6
Location
9,0
Services
8,4
Staff
9,2
Value for money
8,2
8,3 Excellent
Pros: Enjoyed cooked breakfast
Cons: Person in room above walking about or doing exercises from 6-15 a.m. for hours
7,9 Good
Pros: The room was lovely.the staff was very nice and the breakfast was perfect
Cons: There wasnt a proper shower.We had to run the bath and then use the attachment on the tap.
6,3 Good
Pros: The room has to much furniture in it for its size and every morning was woken by a loud humming noise at 7.00- 7.30 am from an extractor fan
Cons: Less furniture in the room and a fridge would have been good
9,6 Excellent
Pros: Beautiful decor, comfy bed, great location.
Cons: Unfortunately the pillows weren’t that comfortable. No soap or towel in toilet (this was separate from the bathroom).
7,5 Good
Pros: Very close to York Minster and attractions
Cons: Old fashioned and rooms could do with a makeover. All clean though.
7,1 Good
Pros: Location and breakfast
Cons: Price
7,1 Good
Pros: Creaky bed. After a long journey we had to go to another hotel to eat. Restaurant was full but couldn't even get a snack although when we booked it did say we could book meals for£25 each. The prices of the bar were extortionate.£38 for a bottle of wine. Blocked our car in to find out it was the receptionist herself.
Cons: Prices. The bed
10,0 Excellent
Pros: The bed was comfy the room was retro can’t fault it we did not have breakfast as we were moving on
Cons: Not there long enough to see any negatives
7,2 Good
Pros: Staff very friendly. Hotel clean. Breakfast excellent.
Cons: Did not have a shower in the bathroom , only a bath.
7,2 Good
Pros: Excellent hotel and best breakfast ever
Cons: The hot tub was not working and even though we booked a deluxe, it seemed like a standard room
6,3 Good
Pros: hotel furnishings were quite fantastic
Cons: paid for deluxe room with roll top bath in room ,got white plastic en-suite, airduct outside room was like a jet engine.
7,7 Good
Pros: The Hotel price was very reasonable & also the location for the city centre was excellent
Cons:
7,3 Good
Pros: Good location , easy to park , staff very friendly , good local information available
Cons: Would of liked a shower as the stand alone bath was not really suitable
5,0 Okay
Pros: comfortable bed
Cons:
5,7 Okay
Pros: Beautiful room. Amazing breakfasts! Everywhere very clean. Staff very friendly.
Cons: Very dissapointed that the hot tub was out of service as this was part of the reason we chose this hotel!
Located in a tranquil, residential street, Marmadukes Town House Hotel, BW Premier Collection offers free Wi-Fi, characterful rooms and is just a 10-minute walk from York Minster and the Theatre Royal. All en-suite bedrooms have been individually decorated with antique furniture and feature both tea/coffee making facilities and an en-suite bathroom with complimentary toiletries. The Park Restaurant has been awarded three AA Rosettes and serves a tasting menu. Guests can relax in the residents lounges or the private, walled garden to the rear of the property. Marmadukes Town House Hotel, BW Premier Collection is just a 10-minute stroll from the historic city centre and picturesque Shambles shopping area. York Railway Station can be reached in a 20-minute walk.
Overlooking the River Ouse, the Park Inn by Radisson is located in the centre of York. It offers air-conditioned rooms with flat-screen TVs, a riverside bar, a modern restaurant and on-site parking. The bright and airy rooms at the Park Inn by Radisson York feature bathrooms with drench showers. They also include Wi-Fi access, tea/coffee-making facilities and a 24-hour room service menu. Some rooms have views of the river. Guests receive free passes to the Innaction Health and Fitness Club, which is next door to the hotel. It has a gym, treatment rooms and a beauty salon. The RBG Restaurant serves an international menu and a daily carvery. The Bar has a wide selection of drinks and a snack menu. York Train Station and the shopping district are just a 5-minute walk away. York has many fantastic sights including York Minster, The Shambles and York Cathedral. 2017 TripAdvisor Certificate of Excellence winner
_S-image.jpg?width=66&height=66&xhint=336&yhint=705&crop=true)
_S-image.jpg?width=66&height=66&crop=true)
_S-image.jpg?width=66&height=66&crop=true)
Overall 8,4 Excellent
Based on 8 926 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: Easy parking underneath hotel. Comfy bed. Extra pillows if needed. Decent size TV. Breakfast totally self service so no waiting for tea/coffee. All the staff were polite and helpful. We’ve stayed there a couple of times before and wouldn’t hesitate to stay again when we visit York for the day. Excellent short stay hotel.
Excellent
9,0
Pros: Very central. Great location for anything.
Excellent
9,2
Pros: The breakfast was excellent and very good value for money. Lovely fresh scrambled egg and superior grilled bacon - delicious!
Excellent
9,2
Pros: Great location. Good value breakfast.
Okay
4,0
Pros: Location was it's best point, nice view of the cathedral from upper floor.
Excellent
8,8
Pros: Very close to all the historic centre. Clean, comfortable room. Very good breakfast.
Excellent
9,6
Pros: Good location but a little expensive for overall stay
Excellent
9,2
Pros: Distance from train station and to city centre Rooms clean and modern Friendly staff
Good
7,1
Pros: Excellent Location Great view from our room Secure parking Helpful Friendly Staff
Excellent
9,2
Pros: Room was a good size good wifi good locatoon
Good
7,9
Pros: Nice bed poor shower , not deep enough water everywhere
_S-image.jpg?width=330&height=170&xhint=336&yhint=705&crop=true)
Details
Reviews
Overall 8,4 Excellent
Based on 8 926 reviews
Location
8,9
WiFi
8,2
Service
7,9
Room
7,1
Breakfast
6,9
Food
5,2
Bar
4,9
Value
4,6
Amenities
4,1
Location
9,0
Service
8,1
Room
8,0
Breakfast
8,0
Food
5,2
Value
5,1
Bar
4,5
Amenities
4,1
Location
9,1
Service
8,1
Breakfast
7,5
Room
7,0
Food
5,0
Value
4,4
Amenities
4,2
Location
9,4
Service
7,6
Breakfast
7,0
Room
5,9
Comfort
5,3
Food
5,3
Value
4,0
Amenities
4,0
Location
9,0
Service
7,5
Room
6,4
Breakfast
6,2
Comfort
5,5
Value
4,1
9,6 Excellent
Pros: Easy parking underneath hotel. Comfy bed. Extra pillows if needed. Decent size TV. Breakfast totally self service so no waiting for tea/coffee. All the staff were polite and helpful. We’ve stayed there a couple of times before and wouldn’t hesitate to stay again when we visit York for the day. Excellent short stay hotel.
Cons: No complaints
9,0 Excellent
Pros: Very central. Great location for anything.
Cons:
9,2 Excellent
Pros: The breakfast was excellent and very good value for money. Lovely fresh scrambled egg and superior grilled bacon - delicious!
Cons: Nothing
9,2 Excellent
Pros: Great location. Good value breakfast.
Cons:
4,0 Okay
Pros: Location was it's best point, nice view of the cathedral from upper floor.
Cons: Poor, reception more like a motel than hotel toilets out of order , booked superior room for £188.00 breakfast not included , very basic facilities could have stayed at the premiere Inn for a lot less and got the same. would not recommend this hotel .
8,8 Excellent
Pros: Very close to all the historic centre. Clean, comfortable room. Very good breakfast.
Cons: Parking very limited and expensive. £15 per day if you are lucky enough to find a space.
9,6 Excellent
Pros: Good location but a little expensive for overall stay
Cons:
9,2 Excellent
Pros: Distance from train station and to city centre Rooms clean and modern Friendly staff
Cons: Down a back alley so not a nice walk at night but getting an Uber can solve this problem easily
7,1 Good
Pros: Excellent Location Great view from our room Secure parking Helpful Friendly Staff
Cons: Mattress was uncomfatable Despite being on 5th floor and double glazed windows was still noisy outside late at night (Bars the other side of the river)
9,2 Excellent
Pros: Room was a good size good wifi good locatoon
Cons: Nothing
7,9 Good
Pros: Nice bed poor shower , not deep enough water everywhere
Cons: Shower
Overlooking the River Ouse, the Park Inn by Radisson is located in the centre of York. It offers air-conditioned rooms with flat-screen TVs, a riverside bar, a modern restaurant and on-site parking. The bright and airy rooms at the Park Inn by Radisson York feature bathrooms with drench showers. They also include Wi-Fi access, tea/coffee-making facilities and a 24-hour room service menu. Some rooms have views of the river. Guests receive free passes to the Innaction Health and Fitness Club, which is next door to the hotel. It has a gym, treatment rooms and a beauty salon. The RBG Restaurant serves an international menu and a daily carvery. The Bar has a wide selection of drinks and a snack menu. York Train Station and the shopping district are just a 5-minute walk away. York has many fantastic sights including York Minster, The Shambles and York Cathedral. 2017 TripAdvisor Certificate of Excellence winner
The Principal York, steps from the train station, is the perfect base from which to discover the historic city of York. Blending the grandeur of late-Victorian architecture with the comforts of modern travel, Principal York offers its guests the warmest welcome this side of the Pennines. Award-winning interior architects Goddard Littlefair have refurbished and restored the hotel’s rooms and public spaces to create 155 elegant, comfortable bedrooms and suites in balanced, neutral tones that offer more than just a place to sleep. Free, superfast Wi-Fi with a maximum bandwidth of 100Mb is available throughout the hotel and if you decide to visit us by car, the hotel provides a car park for guests’ use at a charge of £15 for 24 hours.
Overall 8,4 Excellent
Based on 5 500 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
3,8
Pros: The common areas look really grand.
Excellent
10,0
Pros: The decor was amazing for a largish hotel. Soft muted colours & wonderful mirrors. Both breakfast & evening meal were great. Staff were all helpful & pleasant. Can’t wait to go again & for longer.
Excellent
10,0
Pros: Everything was as we expected. Staff friendly and professional, room comfortable, meals good.
Okay
4,6
Pros: Location. The staff did what they could. Seems to be poor management and not educated their staff.
Excellent
10,0
Pros: Special thanks to Katie Sullivan (Assistant Front of House Manager) who added towel hearts with roses and champagne and a nice note to welcome us to our room--all in celebration of our 45th wedding anniversary! Also, we appreciate the Principal upgrading us to an awesome room with unbelievable views of the York Minster at sundown and sunup :) The entire staff worked hard to make our stay unforgettable. Thank you!
Excellent
9,2
Pros: The hotel is beautiful! Nice rooms and the staff were largely very friendly and helpful. Breakfast was a bit chaotic. Queued for quite a while to get in to find there were actually plenty of unoccupied tables but no staff to clear them so ended up clearing a table so we could sit down. Felt understaffed. A lovely gentleman took us over to the station when we left the hotel. It was in a great location and worked so well for our girls weekend away.
Excellent
10,0
Pros: Very nice to be able to step off the train and into the hotel. Enjoyed having a small living room separate from the bedroom. Very quiet.
Excellent
10,0
Pros: The bathroom was fantastic
Mediocre
3,0
Pros: (Had to include this because they would not let me right everything in the what didn't you like) My mother and I booked this as a weekend trip, we picked one of the Annex room - to me this means a room with a sloped ceiling. When I arrived at the hotel, turns out the Annexed means in a completely different building, this was a huge let down as the reason we had picked the hotel was because of the beautiful building. To get to this building we had to go underground and pass all the staff kitchens, there was an odd smell down there and it made us feel like we were 'hidden', I though it was a bit deceiving. The room was facing the rail station, meaning that whenever a train passed by the room would shake a bit. The room though was more spacious, but our spirits were low as we felt like we were staying at a holiday in rather than a fancy hotel. We came back to the room after exploring, there was a smell of sewage in the room, we could barely open the window. Then we had to get staff to come and help us turn on the heating. The next morning when we were ready to shower, the water pressure was absolutely dismal. When we tried to call there was no answer, no answer the 5 times we tried to call, I shudder to think what would've happened if we were in a state of emergency. I went down and decided to speak with the duty manager, I explained to Sarah the situation. I did not feel heard at all, she kept on making excuses and justifying, there was not one 'I apologize' or 'I'm sorry for your discomfort' etc. Just excused.
Excellent
10,0
Pros: Beautiful looking with character
Details
Reviews
Overall 8,4 Excellent
Based on 5 500 reviews
WiFi
9,6
Location
9,0
Vibe
8,7
Service
7,9
Food
6,3
Breakfast
6,2
Room
5,9
Cleanliness
4,9
Comfort
4,5
Value
4,1
Location
9,2
Service
7,8
Breakfast
6,2
Food
5,8
Room
5,2
Cleanliness
4,4
Value
4,2
Comfort
3,8
Location
9,4
Service
7,2
Breakfast
6,6
Food
6,3
Pool
5,9
Room
5,1
Cleanliness
4,8
Comfort
4,1
Value
3,9
Location
9,0
Service
6,9
Food
6,2
Room
5,1
Comfort
4,1
Location
9,3
Service
7,5
Room
5,5
Comfort
5,0
3,8 Mediocre
Pros: The common areas look really grand.
Cons: A four star price for a two star room... Not worth it. We were sold on the look of the lobby, shared spaces and strong overall rating. This was the only thing that did not dissapoint. After that it all went downhill however. We got a room at the end of the building without wifi. The walk towards it was through a dark corridor (there is hardly daylight) with dirty and stained carpets. The room was very damp and small (12m2) and was just 30mtr from the train tracks. The diesel locs made sure you couldnt really get a good night sleep. We wanted to order roomservice, but reception was not answering the phone and when they finally did - after three unsuccesful attempts- our call had to be forwarded. Overal sense tgat I got was that they really dont care about you unless you have one of the more expensive rooms.
10,0 Excellent
Pros: The decor was amazing for a largish hotel. Soft muted colours & wonderful mirrors. Both breakfast & evening meal were great. Staff were all helpful & pleasant. Can’t wait to go again & for longer.
Cons: Nothing!
10,0 Excellent
Pros: Everything was as we expected. Staff friendly and professional, room comfortable, meals good.
Cons: The rooms need brighter lighting for reading while sitting on sofa etc, and for ladies to apply make-up and comb hair. Also, a table for placing drinks when watching TV would be useful.
4,6 Okay
Pros: Location. The staff did what they could. Seems to be poor management and not educated their staff.
Cons: Dust in the room and hair in the bathroom. Did not refill the coffe and chips one day in the room Caotic at the breakfast, stressful staff, we have to wait 10-15 minutes, they do not noticed us, ask for coffee. Same every 3 mornings. When making a drink they picked the cherries with the fingers. Big event Tuesday evening and they start to pack their things in the middle of the night and they stopped one o clock in the morning. Expected more of a 5 star hotel
10,0 Excellent
Pros: Special thanks to Katie Sullivan (Assistant Front of House Manager) who added towel hearts with roses and champagne and a nice note to welcome us to our room--all in celebration of our 45th wedding anniversary! Also, we appreciate the Principal upgrading us to an awesome room with unbelievable views of the York Minster at sundown and sunup :) The entire staff worked hard to make our stay unforgettable. Thank you!
Cons: There is nothing we did not like about our stay--it was like being in a fairytale :)
9,2 Excellent
Pros: The hotel is beautiful! Nice rooms and the staff were largely very friendly and helpful. Breakfast was a bit chaotic. Queued for quite a while to get in to find there were actually plenty of unoccupied tables but no staff to clear them so ended up clearing a table so we could sit down. Felt understaffed. A lovely gentleman took us over to the station when we left the hotel. It was in a great location and worked so well for our girls weekend away.
Cons: The swimming pool area is really poor - unexpectedly so for such a beautiful hotel. Tiny pool - there wasn’t really room for four people to swim at once! Very dated
10,0 Excellent
Pros: Very nice to be able to step off the train and into the hotel. Enjoyed having a small living room separate from the bedroom. Very quiet.
Cons: Had to unplug one lamp in the living room, because there was no switch on it.
10,0 Excellent
Pros: The bathroom was fantastic
Cons: Having to pay for the car parking
3,0 Mediocre
Pros: (Had to include this because they would not let me right everything in the what didn't you like) My mother and I booked this as a weekend trip, we picked one of the Annex room - to me this means a room with a sloped ceiling. When I arrived at the hotel, turns out the Annexed means in a completely different building, this was a huge let down as the reason we had picked the hotel was because of the beautiful building. To get to this building we had to go underground and pass all the staff kitchens, there was an odd smell down there and it made us feel like we were 'hidden', I though it was a bit deceiving. The room was facing the rail station, meaning that whenever a train passed by the room would shake a bit. The room though was more spacious, but our spirits were low as we felt like we were staying at a holiday in rather than a fancy hotel. We came back to the room after exploring, there was a smell of sewage in the room, we could barely open the window. Then we had to get staff to come and help us turn on the heating. The next morning when we were ready to shower, the water pressure was absolutely dismal. When we tried to call there was no answer, no answer the 5 times we tried to call, I shudder to think what would've happened if we were in a state of emergency. I went down and decided to speak with the duty manager, I explained to Sarah the situation. I did not feel heard at all, she kept on making excuses and justifying, there was not one 'I apologize' or 'I'm sorry for your discomfort' etc. Just excused.
Cons: She offered for us to shower in a different room - this was perplexing, as if we were going to take our suitcases all over the hotel to a room that we weren't even staying in. I then asked if we could move rooms (what should've been offered initially) she reluctantly agreed and showed me a room with two twin bed in the 'main house' and told me that we would've had to pay more for these rooms, it felt like a joke, the room was minuscule, I reluctantly agreed to this room. I then asked her to include complementary breakfast as a gesture of good will, she then responded 'you can either have the room or breakfast, not both'. When I returned to the original room frustrated, I called back the duty manager and told her that we are going to leave the hotel as we had lost faith and wanted our money back. She agreed to reimburse use for the first night stay, provide us with a room change, and with breakfast. We were happy with the result but honestly I felt emotionally drained from the whole experience. We were only staying at the hotel two nights and then were faced with a rude duty manager who felt like she was doing us a favour. When you book these kind of hotels you expect a certain level of service and though the staff was nice and polite I found the manager to be hostile and filled with excuses, not a good standard for such a hotel. The rest of our stay was fine but I definitely wont be returning to this place, which is a shame because the hotel is extremely beautiful and well situated.
10,0 Excellent
Pros: Beautiful looking with character
Cons: Nothing
The Principal York, steps from the train station, is the perfect base from which to discover the historic city of York. Blending the grandeur of late-Victorian architecture with the comforts of modern travel, Principal York offers its guests the warmest welcome this side of the Pennines. Award-winning interior architects Goddard Littlefair have refurbished and restored the hotel’s rooms and public spaces to create 155 elegant, comfortable bedrooms and suites in balanced, neutral tones that offer more than just a place to sleep. Free, superfast Wi-Fi with a maximum bandwidth of 100Mb is available throughout the hotel and if you decide to visit us by car, the hotel provides a car park for guests’ use at a charge of £15 for 24 hours.
A 3-star hotel in the heart of York city and part of The House of Daniel Thwaites collection. Enjoy a contemporary interior, perfect places to relax and unwind, stylish bedrooms with comfortable beds and a restaurant serving seasonal and local produce dishes. Also, complimentary use of the gym facilities will make your stay extra special. At Daniel Thwaites, we deliver superb hospitality in all of our properties.
Overall 8,4 Excellent
Based on 3 422 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: Great staff lovely quite room York was beautiful I do have some health problems which were all taken care of extra pillows etc I would stay at the Middletons again lovely old building lots of caricature clean and comfortable
Excellent
9,6
Pros: Great decor
Excellent
9,6
Pros: Really liked the staff, they have some new ones very friendly.
Good
7,9
Pros: Free on property parking
Excellent
9,6
Pros: Very helpful efficient staff.
Excellent
10,0
Pros: Location fantastic Staff and hotel also fantastic
Excellent
10,0
Pros: An excellent room in a perfect location for our celebratory short break in York. The room was luxorious, had everything we needed, was clean and beds were comfy. All the little extras helped make the weekend special including the hidden chocolate orange. We ate in the hotel Friday night and the fish and fizz were delicious, breakfasts excellent and we enjoyed the pool as well even though it is only small.
Excellent
8,3
Pros: Nice location, close to town. Comfortable room.
Excellent
9,2
Pros: Location, friendliness of staff
Excellent
10,0
Pros: Lovely quiet room despite there being a wedding party that night. Great service at breakfast and very friendly staff.
Details
Reviews
Overall 8,4 Excellent
Based on 3 422 reviews
Location
9,1
Wellness
9,0
Service
8,4
Breakfast
7,8
WiFi
7,7
Amenities
6,9
Room
6,3
Value
4,5
Location
9,5
Service
8,0
Amenities
7,5
Breakfast
7,2
Room
6,2
Value
5,5
Location
8,8
Service
7,8
Breakfast
7,7
Room
6,4
Comfort
6,3
Value
4,1
Location
8,9
Service
8,8
Breakfast
7,9
Amenities
7,0
Room
6,3
Location
8,6
Service
7,7
Breakfast
7,6
Amenities
6,7
Room
6,3
Value
4,0
9,6 Excellent
Pros: Great staff lovely quite room York was beautiful I do have some health problems which were all taken care of extra pillows etc I would stay at the Middletons again lovely old building lots of caricature clean and comfortable
Cons: Breakfast in bed could have bee better
9,6 Excellent
Pros: Great decor
Cons: Very uneven paving, pathways leading up to entrance
9,6 Excellent
Pros: Really liked the staff, they have some new ones very friendly.
Cons: perhaps a tad more veg with my pie.
7,9 Good
Pros: Free on property parking
Cons: Location. A bit far to walk to town.
9,6 Excellent
Pros: Very helpful efficient staff.
Cons: Room was small and TV remote was not working. Extra £10 was charged for parking but there were no spaces available so we parked overnight in the gym car park.
10,0 Excellent
Pros: Location fantastic Staff and hotel also fantastic
Cons:
10,0 Excellent
Pros: An excellent room in a perfect location for our celebratory short break in York. The room was luxorious, had everything we needed, was clean and beds were comfy. All the little extras helped make the weekend special including the hidden chocolate orange. We ate in the hotel Friday night and the fish and fizz were delicious, breakfasts excellent and we enjoyed the pool as well even though it is only small.
Cons: We were happy with everything although the filling up of the hot dishes on the breakfast buffet could have been a bit slicker.
8,3 Excellent
Pros: Nice location, close to town. Comfortable room.
Cons:
9,2 Excellent
Pros: Location, friendliness of staff
Cons: Lack of information in the room and having to ask for shower gel
10,0 Excellent
Pros: Lovely quiet room despite there being a wedding party that night. Great service at breakfast and very friendly staff.
Cons:
A 3-star hotel in the heart of York city and part of The House of Daniel Thwaites collection. Enjoy a contemporary interior, perfect places to relax and unwind, stylish bedrooms with comfortable beds and a restaurant serving seasonal and local produce dishes. Also, complimentary use of the gym facilities will make your stay extra special. At Daniel Thwaites, we deliver superb hospitality in all of our properties.
With a stay at Queens Hotel, you'll be centrally located in York, within a 5-minute walk of York Dungeon and Jorvik Viking Centre. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
-188808.jpg?width=66&height=66&crop=true)
-981784.jpg?width=66&height=66&crop=true)
-578355.jpg?width=66&height=66&crop=true)
Overall 8,4 Excellent
Based on 2 462 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8,3
Pros: great breakfast if you hungry you would be heaven
Mediocre
3,8
Pros: A good location near Lancaster Gate tube stop and Paddington Station..
Good
6,7
Excellent
8,3
Pros: I was travelling with a friend and booked a family room at the stated price but was very soon contacted by the hotel and told that I would be having a room with a double bed. I feel I was mis sold this room.
Excellent
8,3
Pros: Location excellent .
Good
7,5
Pros: Location was very central and close to the river. Room was quiet.
Excellent
10,0
Pros: location was perfect for going into York city centre.
Excellent
9,2
Pros: Location
Excellent
9,4
Pros: Fantastic Location
The perfect location for a City Break, comfortable spacious bedrooms, enjoyable breakfast, relaxed atmosphere, River Ouse flows past front of hotel.
Good
6,3
Pros: Portable tv in room was pathetic, basic channels did not work either, pathetic....
Good
7,7
Pros: Location for centre of York excellent. Room good size. Bed a bit on the firm side. Riverside view from the room.
-188808.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8,4 Excellent
Based on 2 462 reviews
Location
9,1
Service
8,8
Breakfast
7,8
Room
7,2
Value
5,5
WiFi
4,2
Location
9,3
Service
8,6
Breakfast
8,5
Room
6,7
Comfort
5,8
Value
4,9
Vibe
4,4
Location
9,4
Service
8,9
Breakfast
7,8
Room
7,0
Comfort
6,4
Vibe
5,2
Location
8,9
Room
6,8
Comfort
5,7
8,3 Excellent
Pros: great breakfast if you hungry you would be heaven
Cons: carpet coming up under bathroom door
3,8 Mediocre
Pros: A good location near Lancaster Gate tube stop and Paddington Station..
Cons: The rooms were terribly maintained. Wallpaper was pealing off. Window curtains in shreds. Shower doors don't close so the floors got wet. The ceiling fan squeaked to loud to permit sleep. The morning staff had difficulty taking breakfast orders. One morning you get twice what you asked for. The next day you don't get your order. Some days the tables were set with utensils, etc. The next you had to get your own from a stack. The cook didn't show one morning. The best the staff could do was cereal and milk.
6,7 Good
Pros:
Cons: The restaurant Staff
8,3 Excellent
Pros: I was travelling with a friend and booked a family room at the stated price but was very soon contacted by the hotel and told that I would be having a room with a double bed. I feel I was mis sold this room.
Cons:
8,3 Excellent
Pros: Location excellent .
Cons: Coffee from the bar was tasteless.
7,5 Good
Pros: Location was very central and close to the river. Room was quiet.
Cons: Unprofessional behaviour by breakfast staff.
10,0 Excellent
Pros: location was perfect for going into York city centre.
Cons: had a beer in the bar found it was flat
9,2 Excellent
Pros: Location
Cons: All staff very happy and helpful except one who was quite rude.
9,4 Excellent
Pros: Fantastic Location
The perfect location for a City Break, comfortable spacious bedrooms, enjoyable breakfast, relaxed atmosphere, River Ouse flows past front of hotel.
Cons:
6,3 Good
Pros: Portable tv in room was pathetic, basic channels did not work either, pathetic....
Cons: Lifts didn't work 2out of 3days during our stay, wont be back....
7,7 Good
Pros: Location for centre of York excellent. Room good size. Bed a bit on the firm side. Riverside view from the room.
Cons: Because of the heat and lack of air conditioning had to keep window open. But noise from outside bars on opposite bank of the river was intrusive.
With a stay at Queens Hotel, you'll be centrally located in York, within a 5-minute walk of York Dungeon and Jorvik Viking Centre. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Hilton York is a 4-star hotel within the city walls, located in the heart of York, England. It is a 10-minute walk to York Minster and other York attractions, and a 15-minute walk from the main Train Station. Dine in Towers Restaurant and Bar, with views of Cliffords Tower or for a more relaxed feel, join us in Applejack's Bar and Grill. Enjoy a work out in our 24-hour fitness room. York attractions are on the hotel doorstep, including Clifford's Tower, York Minster, the Jorvik Viking Centre and York Dungeons. The city-center Hilton York hotel, a 5-minute drive from the train station, has eight meeting rooms for 2-180 guests, offers business center services and wireless internet access in the meeting rooms and lobby. Book a Deluxe Balcony Room for views of Clifford's Tower.
Overall 8,3 Excellent
Based on 3 891 reviews
All reviews
- All reviews
Good
7,4
Pros: location
Excellent
8,8
Pros: Centre of town, easy walk to everything.
Excellent
9,6
Pros: Excellent location and staff
Good
6,3
Pros: Location was good, a short walk to city center.
Excellent
9,6
Pros: The staff were very nice and helpful. The room and bed were comfortable.
Excellent
10,0
Pros: I have wonderful time there.
Okay
5,8
Good
7,5
Pros: Great place of hotel and very local to restaurants etc
Excellent
10,0
Pros: Great hotel with very friendly staff in a great location.
Okay
5,8
Pros: selection for breakfast good.
Excellent
10,0
Pros: Staff amazing, they couldn't do enough to make you feel special! Food, room, location, even the weather! All fabulous!! Would go back there in a heartbeat, an easy 5 stars
Good
6,7
Pros: cental location. clean and quiet rooms. very helpful staff.
Good
6,7
Pros: The location was fantastic for us just a short walk from the train station and near the opera house and shops.
Good
6,3
Pros: Bags carried to the rooms, very clean room, good sized rooms
Okay
5,7
Pros: nice and clean, "tight" basement carpark but with great staff and very good location. for what you get its a little on the expensive side but being right in the center of York some may expect to pay a premium.I get to travel the UK with work and have stayed in better hotels for less omney but it was still a very nice place.
Good
6,3
Pros: The location was excellent.
Mediocre
3,6
Pros: garage parking was possible
Good
6,4
Pros: The room was of a decent size and was clean and tidy. The hotel was in a good location. The staff were pleasant and helpful
Mediocre
3,6
Pros: $self.pros
Okay
4,0
Pros: york its self
Good
7,6
Pros: Hotel was very nice comfortable rooms. Staff were very helpful
.equals("")
Cons: $self.cons
Details
Reviews
Overall 8,3 Excellent
Based on 3 891 reviews
Cleanliness
8,4
Comfort
8,0
Location
9,3
Services
7,9
Staff
8,8
Value for money
7,1
7,4 Good
Pros: location
Cons: Room was way to small for family of four. Not enough legroom to open suitcases, etc.
8,8 Excellent
Pros: Centre of town, easy walk to everything.
Cons:
9,6 Excellent
Pros: Excellent location and staff
Cons:
6,3 Good
Pros: Location was good, a short walk to city center.
Cons: I booked a room with a view, but all I could see was a big car park and a massive tree. The view was the only reason to book that property but it didn't meet my expectations. I was not satisfied at all.
9,6 Excellent
Pros: The staff were very nice and helpful. The room and bed were comfortable.
Cons: Shower water pressure was a bit low. Needs some sockets on the headboard for phone chargers.
10,0 Excellent
Pros: I have wonderful time there.
Cons:
5,8 Okay
Pros:
Cons: Breakfast cold, bedroom stale historic smoke smell.
7,5 Good
Pros: Great place of hotel and very local to restaurants etc
Cons: The noise outside the window
10,0 Excellent
Pros: Great hotel with very friendly staff in a great location.
Cons:
5,8 Okay
Pros: selection for breakfast good.
Cons: Bed average, pillows too soft, bathroom too small, mirror filthy in bathroom and behind door of room, overall very dusty.curtains very badly soiled. View from window atrocious.
10,0 Excellent
Pros: Staff amazing, they couldn't do enough to make you feel special! Food, room, location, even the weather! All fabulous!! Would go back there in a heartbeat, an easy 5 stars
Cons: Not a thing!
6,7 Good
Pros: cental location. clean and quiet rooms. very helpful staff.
Cons:
6,7 Good
Pros: The location was fantastic for us just a short walk from the train station and near the opera house and shops.
Cons: The room was a little small but very nice.
6,3 Good
Pros: Bags carried to the rooms, very clean room, good sized rooms
Cons: cost for extra items, e.g. drink, foor etc.
5,7 Okay
Pros: nice and clean, "tight" basement carpark but with great staff and very good location. for what you get its a little on the expensive side but being right in the center of York some may expect to pay a premium.I get to travel the UK with work and have stayed in better hotels for less omney but it was still a very nice place.
Cons: hotel was quite noisy till late but there was a wedding on down stairs so its all good.
6,3 Good
Pros: The location was excellent.
Cons:
3,6 Mediocre
Pros: garage parking was possible
Cons: no air co in room and noisy corridor
6,4 Good
Pros: The room was of a decent size and was clean and tidy. The hotel was in a good location. The staff were pleasant and helpful
Cons: The shower was not great in terms of water pressure. For the price of the stay breakfast should have been included and there should have been decent biscuits in the room. When we arrived there was not enough parking spaces for the two cars in our group.
3,6 Mediocre
Cons: we have stayed in hotels in london etc, which were a lot better value for money and definatly a 4star experiance! our room in the hilton york left a lot to be desired!!
4,0 Okay
Pros: york its self
Cons: not being able to park
7,6 Good
Pros: Hotel was very nice comfortable rooms. Staff were very helpful
Hilton York is a 4-star hotel within the city walls, located in the heart of York, England. It is a 10-minute walk to York Minster and other York attractions, and a 15-minute walk from the main Train Station. Dine in Towers Restaurant and Bar, with views of Cliffords Tower or for a more relaxed feel, join us in Applejack's Bar and Grill. Enjoy a work out in our 24-hour fitness room. York attractions are on the hotel doorstep, including Clifford's Tower, York Minster, the Jorvik Viking Centre and York Dungeons. The city-center Hilton York hotel, a 5-minute drive from the train station, has eight meeting rooms for 2-180 guests, offers business center services and wireless internet access in the meeting rooms and lobby. Book a Deluxe Balcony Room for views of Clifford's Tower.
At Holiday Inn York City Centre, you are conveniently located within the city walls and only minutes away from the heart of everything our historic city of York has to offer. A visit to the famous Jorvik Viking Centre is a must, a popular attraction for adults and kids alike, or take a walk down The Shambles, voted Britain’s Most Picturesque Street. We are also just minutes away from the famous Betty's Tea Room, pop in for an afternoon tea or just grab one of their famous Fat Rascals.Our hotel has 100 modern bedrooms with free Wi-Fi, comfy beds and walk-in showers. We also offer 3 meeting rooms with free Wi-Fi, accommodating up to 60 guests, and can tailor the layout to best suit your needs.Start your day with a hot buffet breakfast in our restaurant which is also open for dinner, Kid's eat free. In the hotel bar, you can enjoy a snack or unwind with friends or family over a drink. Feel like staying in? Enjoy a meal from the room service menu.Holiday Inn York City Centre is conveniently located for all of the sights of York, but is also a great base for all the beautiful attractions and scenery in Yorkshire.We look forward to welcoming you.
Overall 8,3 Excellent
Based on 2 084 reviews
All reviews
- All reviews
Good
6,3
Pros: Good location
Excellent
9,6
Pros: Staff worked hard to mitigate problems outside their control.
Excellent
9,2
Pros: - Reception staff were friendly, especially Hannah that checked us in - Clean room, good size - Comfortable good - Great location
Excellent
9,2
Pros: Good choice at breakfast. Great location.
Excellent
9,6
Pros: The lift was not working so we were given free breakfast for the three days.
Good
7,5
Pros: Lovely large bed
Excellent
9,0
Pros: Bed was good room clean
Good
6,5
Pros: Breakfast and location very good
Excellent
10,0
Pros: The room was spotless and the bed very comfortable. Location was perfect, only a short walk to pubs, restaraunts and the city centre. Cooked buffet breakfast had good choices and was hot. All in great value for money. Would stay there again.
Good
7,3
Pros: Very helpful and polite staff throughout the hotel
Okay
5,3
Pros: Good location
Okay
5,3
Pros: Clean modern room. Breakfast was great.
Okay
5,7
Pros: Good food, comfortable bed and location was good
Good
6,7
Pros: Staff very friendly,ideal hotel for short break
Good
6,4
Pros: The comfort and style. Good location and was really close to everything. Staff were friendly and helpful.
Okay
5,6
Pros: Convenience of the hotel to the City centre
Excellent
8,0
Pros: The room and staff could not be faulted. Would highly recommend.
.equals("")
Cons: $self.cons
Good
7,6
Pros: It was very clean and fresh.
.equals("")
Cons: $self.cons
Excellent
8,0
Pros: very convenient location & availability of secure car parking; presentation of room; great breakfast; friendliness and assistance of staff - very helpful at check-in and check-out (included checking on our car parking and reminder to turn off car headlights)
Details
Reviews
Overall 8,3 Excellent
Based on 2 084 reviews
Cleanliness
8,5
Comfort
8,0
Location
8,9
Services
7,9
Staff
8,7
Value for money
7,6
6,3 Good
Pros: Good location
Cons: Breakfast staff were miserable. Lift out of order.
9,6 Excellent
Pros: Staff worked hard to mitigate problems outside their control.
Cons: Unfortunately, the lift was inoperative. So required legwork to reach bedrooms. However staff were apologetic.
9,2 Excellent
Pros: - Reception staff were friendly, especially Hannah that checked us in - Clean room, good size - Comfortable good - Great location
Cons:
9,2 Excellent
Pros: Good choice at breakfast. Great location.
Cons:
9,6 Excellent
Pros: The lift was not working so we were given free breakfast for the three days.
Cons: I thought it was expensive for just a room, and the £12 for breakfast charge is definitely too expensive.
7,5 Good
Pros: Lovely large bed
Cons: Shower tiles were a bit grubby. On check in the staff were stressed as lifts were out of order. I didn’t realise you had to pay £30 deposit by card on arrival as this information is way down the list on the booking confirmation and I only had cash with me. I suggest this information is higher up and specified when you are told you have paid in advance for your room. Staff were quite stern and not sympathetic. Although the Stella on tap in the bar made up for it!
9,0 Excellent
Pros: Bed was good room clean
Cons: Didn’t like being put in a disabled room?
6,5 Good
Pros: Breakfast and location very good
Cons: lift out of order for all of the weekend,
10,0 Excellent
Pros: The room was spotless and the bed very comfortable. Location was perfect, only a short walk to pubs, restaraunts and the city centre. Cooked buffet breakfast had good choices and was hot. All in great value for money. Would stay there again.
Cons: Cost of parking in public car park.
7,3 Good
Pros: Very helpful and polite staff throughout the hotel
Cons: More parking would be nice
5,3 Okay
Pros: Good location
Cons: Rooms were small and basic.
5,3 Okay
Pros: Clean modern room. Breakfast was great.
Cons: Rooms to hot, beds to soft. Would like the choice of a bath.
5,7 Okay
Pros: Good food, comfortable bed and location was good
Cons: Lack of suitable clothes storage - only hanging space no suitable draw space,. No room safe
6,7 Good
Pros: Staff very friendly,ideal hotel for short break
Cons: rooms not very warm
6,4 Good
Pros: The comfort and style. Good location and was really close to everything. Staff were friendly and helpful.
Cons: There were a few minor issues Room was extremely hot but a fan was provided. It was noise in the morning with then Kitchen staff were making breakfast which was below our room. One strange thing was where we were allowed to keep our bags before we checked in our room...this room was unmanned unlocked. I would of liked to keep out luggage somewhere secure, although on request the staff did keep my laptop at reception instead Wireless access was poor had problems connecting.
5,6 Okay
Pros: Convenience of the hotel to the City centre
Cons: The lack of a car park and the lack of additional lifts. To have one small lift in a hotel of this size is ridiculous.
8,0 Excellent
Pros: The room and staff could not be faulted. Would highly recommend.
7,6 Good
Pros: It was very clean and fresh.
8,0 Excellent
Pros: very convenient location & availability of secure car parking; presentation of room; great breakfast; friendliness and assistance of staff - very helpful at check-in and check-out (included checking on our car parking and reminder to turn off car headlights)
Cons: all good
At Holiday Inn York City Centre, you are conveniently located within the city walls and only minutes away from the heart of everything our historic city of York has to offer. A visit to the famous Jorvik Viking Centre is a must, a popular attraction for adults and kids alike, or take a walk down The Shambles, voted Britain’s Most Picturesque Street. We are also just minutes away from the famous Betty's Tea Room, pop in for an afternoon tea or just grab one of their famous Fat Rascals.Our hotel has 100 modern bedrooms with free Wi-Fi, comfy beds and walk-in showers. We also offer 3 meeting rooms with free Wi-Fi, accommodating up to 60 guests, and can tailor the layout to best suit your needs.Start your day with a hot buffet breakfast in our restaurant which is also open for dinner, Kid's eat free. In the hotel bar, you can enjoy a snack or unwind with friends or family over a drink. Feel like staying in? Enjoy a meal from the room service menu.Holiday Inn York City Centre is conveniently located for all of the sights of York, but is also a great base for all the beautiful attractions and scenery in Yorkshire.We look forward to welcoming you.
An immersive hotel experience awaits guests of York Marriott Hotel, offering a beautiful location steps away from the York Racecourse. Nestled on five acres of lush greenery and landscaped gardens, our hotel impresses with a wealth of 4-star amenities, including a modern fitness centre, an indoor pool, a well-maintained tennis court and a full-service spa. Relax and rejuvenate in our spacious guest rooms and suites, all of which feature high-speed Wi-Fi access, flat-screen TVs and plush featherbeds. Dine with us at Cast Iron Bar & Grill, which serves seasonally-inspired dishes crafted from local ingredients, or host a meeting in one of our 11 venue spaces for hire. Consider celebrating your wedding in York on our verdant grounds; our gazebo is the ideal choice for an elegant outdoor party. Whether you're visiting on business or for pleasure, York Marriott Hotel blends charming surroundings, 4-star amenities and warm hospitality for inspired results.
Overall 8,2 Excellent
Based on 4 949 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,8
Pros: Excellent quiet location, easy access to the city. Facilities as you would expect for a hotel of a similar rating. Only experienced the breakfast as were we out most of the day. Lots of choice,there was something for everyone
Excellent
10,0
Pros: we only had one breakfast had to go home early husband not well. but breakfast first class.
Excellent
8,8
Pros: Free drinks since wedding anniversary Friendly staff
Good
7,1
Pros: The staff were very polite and helpful.
Okay
5,0
Pros: The bed very comfy
Excellent
9,0
Pros: Clean, comfy bed, child-friendly, good location, free parking.
Good
7,5
Pros: Lovely breakfast, lots of choice...Tracey and Sian were really helpful and made it extra special for me and my girlfriend.
Good
6,7
Pros: Bed was excellent
Good
7,5
Pros: Breakfasts were reasonably good. Nice enough rooms.
Okay
5,5
Pros: The second room we got was fine.
Excellent
9,6
Good
7,7
Pros: Staff at check-in were friendly & efficient. My room was a good size and well presented. Bed linen was good quality.
Lots of clean, fluffy towels in the bathroom.
Breakfast was reasonable value and at check-out everything was handled well.
Plenty of car parking.
Details
Reviews
Overall 8,2 Excellent
Based on 4 949 reviews
Location
9,1
Breakfast
8,5
Service
8,4
Pool
7,2
Food
6,5
Room
6,2
Bar
5,6
Cleanliness
5,5
Vibe
4,3
WiFi
4,1
Value
4,0
Beach
1,7
Location
9,4
Breakfast
8,3
Service
8,1
Bar
6,0
Room
6,0
Comfort
5,6
Food
5,5
Cleanliness
5,3
Value
4,0
Vibe
3,7
Location
9,2
Breakfast
8,8
Service
8,3
Pool
7,7
Amenities
6,0
Comfort
5,9
Bar
5,6
Cleanliness
5,5
Room
5,2
Vibe
4,0
Value
4,0
Room
5,2
Room
5,8
8,8 Excellent
Pros: Excellent quiet location, easy access to the city. Facilities as you would expect for a hotel of a similar rating. Only experienced the breakfast as were we out most of the day. Lots of choice,there was something for everyone
Cons: The function on the ground floor kept us awake even though we were on the third floor.
10,0 Excellent
Pros: we only had one breakfast had to go home early husband not well. but breakfast first class.
Cons: nothing hotel was perfect, but thinking about it could have had some evening entertainment
8,8 Excellent
Pros: Free drinks since wedding anniversary Friendly staff
Cons:
7,1 Good
Pros: The staff were very polite and helpful.
Cons: Location was not as close to town as we thought it would be from the description.
5,0 Okay
Pros: The bed very comfy
Cons: Attitude by staff when there was no fridge in the room. I was told they were removed for health and safety. Hotel old and dated. Not what you expect from a marriot
9,0 Excellent
Pros: Clean, comfy bed, child-friendly, good location, free parking.
Cons: No free WiFi is just ridiculous and out-dated at this point in time. They need to get with the times. Also, the 'hot tub' was only 2° above body temperature (100°F/38°C) - disappointing.
7,5 Good
Pros: Lovely breakfast, lots of choice...Tracey and Sian were really helpful and made it extra special for me and my girlfriend.
Cons:
6,7 Good
Pros: Bed was excellent
Cons: Bathroom tired and needs attention shower head leaking. Breakfast was very poor cooked food cold both days of our stay, a real letdown.
7,5 Good
Pros: Breakfasts were reasonably good. Nice enough rooms.
Cons: The top floor was effectively infested with wasps. The first room we were given was obviously directly underneath a wasp nest - you could hear it in the roof above us and see lots flying around outside the window. In the next room, despite all windows being closed, wasps kept appearing in the room - they must have been entering through a bathroom vent! We decided not to moan about the second room and simply let the wasps out the window (6 or 7 over the 2 day period). Also, the pool area was full of kids playing - great if that’s what you’re going for, but not much of a “spa” area.
5,5 Okay
Pros: The second room we got was fine.
Cons: First room allocated was open when we got to it. Choice of food in grill bar was unappealing Breakfast too expensive at £16.50 per person
9,6 Excellent
Pros:
Cons: Long walk to room No view
7,7 Good
Pros: Staff at check-in were friendly & efficient. My room was a good size and well presented. Bed linen was good quality.
Lots of clean, fluffy towels in the bathroom.
Breakfast was reasonable value and at check-out everything was handled well.
Plenty of car parking.
Cons: Beds were a little soft for my preference, and the bathroom decor/facilities were a bit outdated. Bathroom was clean though, and everything worked well.
An immersive hotel experience awaits guests of York Marriott Hotel, offering a beautiful location steps away from the York Racecourse. Nestled on five acres of lush greenery and landscaped gardens, our hotel impresses with a wealth of 4-star amenities, including a modern fitness centre, an indoor pool, a well-maintained tennis court and a full-service spa. Relax and rejuvenate in our spacious guest rooms and suites, all of which feature high-speed Wi-Fi access, flat-screen TVs and plush featherbeds. Dine with us at Cast Iron Bar & Grill, which serves seasonally-inspired dishes crafted from local ingredients, or host a meeting in one of our 11 venue spaces for hire. Consider celebrating your wedding in York on our verdant grounds; our gazebo is the ideal choice for an elegant outdoor party. Whether you're visiting on business or for pleasure, York Marriott Hotel blends charming surroundings, 4-star amenities and warm hospitality for inspired results.
A modern hotel next to York Racecourse with free parking, free Wi-Fi and a restaurant Less than two miles from the city centre, Holiday Inn® York hotel has free parking right next to York Racecourse. It's a five-minute drive to the A64, offering easy road access to the M1. You can be at many of the city's attractions, including Clifford's Tower, within a 10-minute drive. Learn about the city's murky history at one of the York Dungeon's live shows, a seven-minute drive from the hotel. Barley Hall tells the story of Henry VIII's only visit to York, and it also displays the costumes from the TV series ""The Tudors"" and ""The Six Wives of Henry VIII"". Outdoor enthusiasts can drive 40 minutes for a bracing walk over the Howardian Hills. The hotel offers seven fully equipped meeting rooms with flexible layouts, free Wi-Fi and catering options. You can enjoy Starbucks coffee throughout your meetings, and finish off any research on the lobby's computers. Delegates can take a direct bus from the hotel to York train station. Enjoy a hot buffet breakfast, or a pizza or salad for dinner, in Junction Restaurant's contemporary dining room. You can also relax over a chilled glass of wine or a Starbucks coffee in the open-plan bar, or unwind in your room with 24-hour room service. Kids stay and eat free.
Overall 8,1 Excellent
Based on 3 625 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Excellent customer service at reception, from check in to any queries we had during our stay including booking a taxi to take us to the city centre. The bar staff were very attentive as were the restaurant staff in the evening. A lovely outdoor area to sit and have a drink - most welcome on a warm summer evening. Even though I didn't have my children with me, I did notice a well stocked children's area.
Good
7,1
Pros: It was very close to the person we were visiting. Staff were good, breakfast was good. Dinner menu was lacking choice
Excellent
8,8
Pros: The bed was very comfy and the room was very clean and tidy. I liked that there were different lights and lamps which helped when reading.All staff were welcoming and very friendly. We were on the second floor but the lift was near our room which was good.
Good
7,9
Pros: The breakfast itself was good when replenished and location into york was great .
Excellent
8,0
Pros: Love the staff - they were exceptionally friendly and helpful
Excellent
10,0
Pros: Friendlyness of the staff.They were very professional but approachable.The facilities were excellent and the public areas were very clean.Food was great with plenty of choice.Location couldnt have been better.
Good
7,9
Pros: Clean
Good
6,7
Pros: Good walking distance into york
Good
7,5
Pros: Free parking Good breakfast. Staff were lovely but very busy.
Excellent
9,6
Pros: Good sized well equipped room. Convenient location
Good
7,5
Pros: Great breakfast plenty of choice
Details
Reviews
Overall 8,1 Excellent
Based on 3 625 reviews
Location
9,1
Service
8,5
Breakfast
8,2
WiFi
7,9
Room
6,5
Comfort
5,8
Food
5,7
Value
5,4
Wellness
0,0
Location
8,7
Breakfast
8,6
Service
8,2
Comfort
5,7
Room
5,7
Value
5,3
Food
5,3
Cleanliness
4,6
Location
8,9
Breakfast
8,4
Service
8,3
Room
6,1
Value
6,0
Food
5,9
Comfort
5,5
Location
9,0
Service
8,4
Room
6,1
Comfort
6,1
Room
6,2
10,0 Excellent
Pros: Excellent customer service at reception, from check in to any queries we had during our stay including booking a taxi to take us to the city centre. The bar staff were very attentive as were the restaurant staff in the evening. A lovely outdoor area to sit and have a drink - most welcome on a warm summer evening. Even though I didn't have my children with me, I did notice a well stocked children's area.
Cons: Service at breakfast time was adequate but a little more attention would have been preferable.
7,1 Good
Pros: It was very close to the person we were visiting. Staff were good, breakfast was good. Dinner menu was lacking choice
Cons: The layout in the bathroom. Towels fell into the toilet! The extractor fan wasn’t working. The top loo roll holder was broken. A dog in a nearby room was noisey on and off until nearly midnight.
8,8 Excellent
Pros: The bed was very comfy and the room was very clean and tidy. I liked that there were different lights and lamps which helped when reading.All staff were welcoming and very friendly. We were on the second floor but the lift was near our room which was good.
Cons: The bathroom was tiny. Perhaps a sliding door would be better as entering this room was quite difficult. On the first evening, we dined at the hotel. We were seated at a table which had food debris from the previous diners. Also, our meal took 45 minutes to arrive after ordering. When it did come, we were disappointed with the size of the meals. My husbands lamb shank was tiny and only came with a few root vegetables. As the meal was quite expensive, we expected more.
7,9 Good
Pros: The breakfast itself was good when replenished and location into york was great .
Cons: The replenishment of the breakfast was pretty poor .
8,0 Excellent
Pros: Love the staff - they were exceptionally friendly and helpful
Cons: But disconcerted about the the cost - the price I paid was above the price I was charged - when I went back tol check my original booking the price had increased - not good !!
10,0 Excellent
Pros: Friendlyness of the staff.They were very professional but approachable.The facilities were excellent and the public areas were very clean.Food was great with plenty of choice.Location couldnt have been better.
Cons: Its only a minor comment.But could have done with a chest of drawers in the room.There was a space for it.But apart from that no problems at all.
7,9 Good
Pros: Clean
Cons: Distance from city centre
6,7 Good
Pros: Good walking distance into york
Cons: Room decoration needs freshening up, room was on the car park side at the back and the coaches leaving early with other guests were very noisy no thought for other guests in bed downstairs public loos quite dirty
7,5 Good
Pros: Free parking Good breakfast. Staff were lovely but very busy.
Cons: Understaffed at bar. Food expensive. Used single-use cups in room instead of glasses. Whole place needs refreshing- looks tired. Bus loads of tourists staying there while we were there so quite noisy.
9,6 Excellent
Pros: Good sized well equipped room. Convenient location
Cons: Very uncomfortable pillows!
7,5 Good
Pros: Great breakfast plenty of choice
Cons: ???????
A modern hotel next to York Racecourse with free parking, free Wi-Fi and a restaurant Less than two miles from the city centre, Holiday Inn® York hotel has free parking right next to York Racecourse. It's a five-minute drive to the A64, offering easy road access to the M1. You can be at many of the city's attractions, including Clifford's Tower, within a 10-minute drive. Learn about the city's murky history at one of the York Dungeon's live shows, a seven-minute drive from the hotel. Barley Hall tells the story of Henry VIII's only visit to York, and it also displays the costumes from the TV series ""The Tudors"" and ""The Six Wives of Henry VIII"". Outdoor enthusiasts can drive 40 minutes for a bracing walk over the Howardian Hills. The hotel offers seven fully equipped meeting rooms with flexible layouts, free Wi-Fi and catering options. You can enjoy Starbucks coffee throughout your meetings, and finish off any research on the lobby's computers. Delegates can take a direct bus from the hotel to York train station. Enjoy a hot buffet breakfast, or a pizza or salad for dinner, in Junction Restaurant's contemporary dining room. You can also relax over a chilled glass of wine or a Starbucks coffee in the open-plan bar, or unwind in your room with 24-hour room service. Kids stay and eat free.
Overlooking the idyllic banks of the River Foss, guests can enjoy a 4-Star, family-friendly stay at our Novotel York Centre hotel. Situated close to the historical City walls, the hotel is perfectly located for exploring the countless cultural offerings. The hotel features a Gourmet Bar which serves a range of international dishes as well as light snacks and afternoon tea. Our Conference and Banqueting rooms cater for small meetings for 2 people to Weddings and events for up to 120.
Overall 8,0 Excellent
Based on 8 705 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7,5
Pros: There was one guy on the bar was his last day made our stay and company welcome unlike the manager !
Good
7,5
Pros: As above but the staff at the desk were in a different planet - couldn’t understand English and some looked straight out of primary !!!
Good
7,1
Pros: Breakfasts were excellent
Good
6,7
Pros: Location
Excellent
10,0
Pros: Lots - comfort, the pool, nice staff
Excellent
10,0
Pros: The friendliness of ALL the staff including the Manager who introduced himself and sat beside us and had a chat. The food was very good with an excellent choice at breakfast with Vegan and Gluten-free choices available. The evening menu was also very good . There was a “happy hour” with a choice of 2 cocktails for £10 during our stay which was excellent value made by a very nice barman who explained in detail how our cocktails were made and what ingredients were used.
Okay
4,2
Pros: Location OK, breakfast luke warm, badly organised and not good coffee.
Excellent
9,0
Pros: Location was nice. Hotel was very clean and quiet
Good
6,7
Pros: Breakfast was great
Excellent
10,0
Pros: The place was lovely and special thanks to Sam from the Dino g team who is a credit to your hotel. Many thanks again.
Details
Reviews
Overall 8,0 Excellent
Based on 8 705 reviews
Location
8,8
Service
8,3
WiFi
8,2
Breakfast
7,3
Room
6,6
Food
6,6
Pool
6,1
Amenities
5,6
Cleanliness
4,4
Value
4,4
Wellness
1,7
Location
8,7
Service
8,3
Breakfast
7,3
WiFi
7,0
Food
6,7
Room
6,6
Amenities
5,3
Value
4,5
Cleanliness
4,4
Wellness
1,5
Location
8,9
Service
7,7
Breakfast
7,2
WiFi
7,0
Pool
6,9
Room
6,0
Comfort
5,9
Amenities
5,5
Value
4,5
Cleanliness
4,0
Wellness
2,0
Service
9,2
Location
8,9
Room
7,4
Breakfast
7,0
Food
6,6
Amenities
5,9
Cleanliness
5,1
Value
4,5
Location
8,9
Service
8,1
Breakfast
7,5
Room
7,0
Amenities
5,8
Value
4,7
Cleanliness
4,4
7,5 Good
Pros: There was one guy on the bar was his last day made our stay and company welcome unlike the manager !
Cons:
7,5 Good
Pros: As above but the staff at the desk were in a different planet - couldn’t understand English and some looked straight out of primary !!!
Cons: See above !
7,1 Good
Pros: Breakfasts were excellent
Cons: Not having a wash-hand basin in the toilet room.
6,7 Good
Pros: Location
Cons: Reception staff
10,0 Excellent
Pros: Lots - comfort, the pool, nice staff
Cons:
10,0 Excellent
Pros: The friendliness of ALL the staff including the Manager who introduced himself and sat beside us and had a chat. The food was very good with an excellent choice at breakfast with Vegan and Gluten-free choices available. The evening menu was also very good . There was a “happy hour” with a choice of 2 cocktails for £10 during our stay which was excellent value made by a very nice barman who explained in detail how our cocktails were made and what ingredients were used.
Cons: Nil
4,2 Okay
Pros: Location OK, breakfast luke warm, badly organised and not good coffee.
Cons: Cleanliness of room, lift floor dirty and sticky for two days whilst I was there. Towels thin and holed. Shower screen leaked, tissue box empty, room not serviced on second day. One person on front desk so queues for checkout.
9,0 Excellent
Pros: Location was nice. Hotel was very clean and quiet
Cons: no gym
6,7 Good
Pros: Breakfast was great
Cons: On 2 separate occasions a member of staff walked into my room without warning, was a bit on edge, lock your door in the inside!! Tried to use the pool but waited 20 minutes in the queue for reception to be able to use the pool and still not close to being seen, left and went for breakfast!
10,0 Excellent
Pros: The place was lovely and special thanks to Sam from the Dino g team who is a credit to your hotel. Many thanks again.
Cons:
Overlooking the idyllic banks of the River Foss, guests can enjoy a 4-Star, family-friendly stay at our Novotel York Centre hotel. Situated close to the historical City walls, the hotel is perfectly located for exploring the countless cultural offerings. The hotel features a Gourmet Bar which serves a range of international dishes as well as light snacks and afternoon tea. Our Conference and Banqueting rooms cater for small meetings for 2 people to Weddings and events for up to 120.
With a stay at Elmbank Hotel & Lodge – part of The Cairn Collection in York, you'll be within a 5-minute drive of York Racecourse and York Dungeon. Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area.
Overall 8,0 Excellent
Based on 4 689 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Location excellent for the Knavesmire Easy to get to town
Excellent
8,8
Pros: Staff were very helpful, and sorted out the problem of no coffee machine in the suite. Beds comfy, nice & quiet.
Excellent
9,6
Pros: Stop there every time we visit York...Fantastic price stunning Hotel....LOVE IT!
Excellent
9,2
Pros: Large room in the courtyard which was comfy, well furnished and far beyond my expectations for the price quoted. The staff were all wonderfully friendly and efficient in all sections - reception, bar and restaurant. Food was good if pricey but that is generally hotels for you but the breakfast was excellent value for money and high quality.
Excellent
10,0
Pros: A most wonderful luxurious hotel with beautiful features Will stay again
Excellent
10,0
Pros: The hotel was so beautiful decorated, staff were always helpful and the location was perfect for access into York. Although we didn't dine in the evenings, the breakfast was just lovely, a large range of different foods and extremely well priced.
Excellent
9,6
Pros: Breakfast was lovely although the staff seemed a little bit rushed off there feet. The room was lovely also, very comfy, nice bathroom. And the complimentary coffee/Nespresso machine was a nice touch.
Excellent
10,0
Pros: Great living experience in our journey. Our room is large and the facilities are well-equipped. The hotel is very close to the railway station, so the transportation is very convenient.
Mediocre
2,0
Okay
4,2
Pros: Very little. Was on a nice street and it was good it had a bar but that's about it. Really one of the worst hotels I've ever stayed at and would not recommend to Americans.
Excellent
10,0
Pros: Beautiful hotel. Comfortable and stylish rooms. Very quite and enjoyable surroundings. Excellent value for money. Spacious wardrobe. Mini fridge available for drinks and snacks. Table and 2 chairs - great for eating our Indian takeout which was delivered straight to our room. Hot shower and plenty of room in the bathroom. Soft fluffy towels. Just fabulous.
Good
7,1
Pros: Excellent location to explore York.
Details
Reviews
Overall 8,0 Excellent
Based on 4 689 reviews
Service
8,4
Location
8,2
Vibe
7,6
WiFi
6,7
Breakfast
6,5
Room
6,2
Bar
5,6
Food
5,5
Cleanliness
4,3
Service
9,0
Location
8,9
Vibe
8,8
Room
8,6
Comfort
8,5
Breakfast
7,3
Service
9,1
Location
8,6
Room
8,4
Breakfast
6,8
Cleanliness
5,1
Service
8,7
Location
8,2
Room
7,6
Vibe
7,3
Breakfast
7,0
Food
5,7
Location
8,0
Value
7,3
Comfort
6,3
Room
5,8
8,3 Excellent
Pros: Location excellent for the Knavesmire Easy to get to town
Cons:
8,8 Excellent
Pros: Staff were very helpful, and sorted out the problem of no coffee machine in the suite. Beds comfy, nice & quiet.
Cons: It felt as if the rooms weren’t finished? Bathroom & 2nd bedroom were huge with little in them?
9,6 Excellent
Pros: Stop there every time we visit York...Fantastic price stunning Hotel....LOVE IT!
Cons: Having to leave!
9,2 Excellent
Pros: Large room in the courtyard which was comfy, well furnished and far beyond my expectations for the price quoted. The staff were all wonderfully friendly and efficient in all sections - reception, bar and restaurant. Food was good if pricey but that is generally hotels for you but the breakfast was excellent value for money and high quality.
Cons: stained carpet but was clean other than that and sure it had been cleaned but just could not be removed.
10,0 Excellent
Pros: A most wonderful luxurious hotel with beautiful features Will stay again
Cons: Na
10,0 Excellent
Pros: The hotel was so beautiful decorated, staff were always helpful and the location was perfect for access into York. Although we didn't dine in the evenings, the breakfast was just lovely, a large range of different foods and extremely well priced.
Cons: The parking was difficult but when you've found a spot it wasn't an issue and it's free, which is rare compared to the other hotels in the area.
9,6 Excellent
Pros: Breakfast was lovely although the staff seemed a little bit rushed off there feet. The room was lovely also, very comfy, nice bathroom. And the complimentary coffee/Nespresso machine was a nice touch.
Cons: Maybe the front of the building could do with bringing up to the same standard as the newly refurbed rooms. Also the dining room had a few unfinished bits, as well as the seating area near the the stairs could do with bringing up to standard. Otherwise, it’s a great hotel that i’d Use again
10,0 Excellent
Pros: Great living experience in our journey. Our room is large and the facilities are well-equipped. The hotel is very close to the railway station, so the transportation is very convenient.
Cons:
2,0 Mediocre
Pros:
Cons: Hotel room and bathroom were very dirty, wallpaper was hanging off the walls. Very very noisy hotel especially the stairs. Needs a lot of renovation.
4,2 Okay
Pros: Very little. Was on a nice street and it was good it had a bar but that's about it. Really one of the worst hotels I've ever stayed at and would not recommend to Americans.
Cons: Rooms were like hostel rooms, the showe had no pressure and you had to stand in the corner to get under it, rough building, dated interior, awful bed.
10,0 Excellent
Pros: Beautiful hotel. Comfortable and stylish rooms. Very quite and enjoyable surroundings. Excellent value for money. Spacious wardrobe. Mini fridge available for drinks and snacks. Table and 2 chairs - great for eating our Indian takeout which was delivered straight to our room. Hot shower and plenty of room in the bathroom. Soft fluffy towels. Just fabulous.
Cons:
7,1 Good
Pros: Excellent location to explore York.
Cons: Very dusty room. Large cobweb hanging down from ceiling.
With a stay at Elmbank Hotel & Lodge – part of The Cairn Collection in York, you'll be within a 5-minute drive of York Racecourse and York Dungeon. Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area.
Our guests benefit from so much more than just affordability. In each of our 91 guest rooms, you'll discover Sweet Beds, en suite power showers, a work desk and free fibre Wi-Fi to keep you connected while you're away from home. And with a hearty, unlimited breakfast spread on offer each morning, you're guaranteed to check out feeling rested, well fed and ready for whatever the day has in store.
Overall 7,5 Good
Based on 8 392 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6,3
Pros: friendly staff, big room, tea, coffee and biscuits
Okay
4,6
Pros: It’s is reasonable distance from the York main railway station or the York City centre. I had to have communication with the manager due to the boiler breakdown. The manager was although in stress but she kept herself cool.
Excellent
10,0
Pros: The excellent service the girls on reception where so friendly and helpful they were amazing
Excellent
9,1
Pros: The room was very clean and the staff were very friendly. The hotel is just a short walk from the train station and is just outside of the town centre.
Excellent
8,8
Pros: Location and price
Good
6,3
Pros: Good location for what we needed to do.
Excellent
8,8
Pros: Location
Good
7,1
Pros: The hotel is in a good location,beds were comfortable and breakfast was excellent. Polite and friendly staff
Okay
5,0
Pros: Location
Good
7,5
Pros: Location also friendly staff and good sized room
Excellent
10,0
Pros: Friendly staff, very helpful at all times , nothing too much trouble.lovely clean rooms . Breakfast was very very nice and plenty of choice .The manageress ,sorry i didnt get her name was very professional and lovely A credit to the hotel....
Details
Reviews
Overall 7,5 Good
Based on 8 392 reviews
Service
8,7
Location
8,3
Breakfast
8,2
WiFi
7,5
Value
6,2
Cleanliness
5,0
Room
5,0
Service
8,8
Location
8,2
Breakfast
8,2
WiFi
6,2
Value
5,8
Room
5,0
Breakfast
8,9
Service
8,4
Location
8,4
Value
5,5
Comfort
5,2
Room
4,9
Cleanliness
4,1
Location
9,0
Service
8,6
Breakfast
7,4
Value
6,4
WiFi
6,0
Room
5,3
Location
8,2
Service
8,0
Breakfast
7,8
Value
6,5
Room
4,7
Comfort
4,2
Vibe
3,6
6,3 Good
Pros: friendly staff, big room, tea, coffee and biscuits
Cons: There was no hot water the whole time we were there so we could not have even a like warm shower!
4,6 Okay
Pros: It’s is reasonable distance from the York main railway station or the York City centre. I had to have communication with the manager due to the boiler breakdown. The manager was although in stress but she kept herself cool.
Cons: Where to start? Cleanliness and the fixture and fittings inside the room looked disgusting. Cleaning in particular looked like never took place. Carpets were coming off the floor, power sockets and air-vent covers are falling apart. The size of the TV was as small as can be for a size of the room, and it was making cracking noise every time I turned it on. Breakfast area looked filthy. As much as I found the reception people are friendly, but the chef, who was in the breakfast area was found to be the most grumpy person in the world.
10,0 Excellent
Pros: The excellent service the girls on reception where so friendly and helpful they were amazing
Cons:
9,1 Excellent
Pros: The room was very clean and the staff were very friendly. The hotel is just a short walk from the train station and is just outside of the town centre.
Cons: The room was really small, which was ok for the price but it was quite hard for 2 people to get around the room at the same time.
8,8 Excellent
Pros: Location and price
Cons: Dirty windows
6,3 Good
Pros: Good location for what we needed to do.
Cons: The waste in the bathroom sink was broken but that was okay and there was a massive wet patch from the bathroom in to the room but we was only staying one night so I wasn't to bothered.
8,8 Excellent
Pros: Location
Cons: Car parking
7,1 Good
Pros: The hotel is in a good location,beds were comfortable and breakfast was excellent. Polite and friendly staff
Cons: Unfortunately we were unable to shower as the hotel boiler had broken, the manager was due in at 7 the next morning and I did feel sorry for her with all the complaints, she gave me a 50% refund.
5,0 Okay
Pros: Location
Cons: Run down impression of the room
7,5 Good
Pros: Location also friendly staff and good sized room
Cons: Nothing
10,0 Excellent
Pros: Friendly staff, very helpful at all times , nothing too much trouble.lovely clean rooms . Breakfast was very very nice and plenty of choice .The manageress ,sorry i didnt get her name was very professional and lovely A credit to the hotel....
Cons:
Our guests benefit from so much more than just affordability. In each of our 91 guest rooms, you'll discover Sweet Beds, en suite power showers, a work desk and free fibre Wi-Fi to keep you connected while you're away from home. And with a hearty, unlimited breakfast spread on offer each morning, you're guaranteed to check out feeling rested, well fed and ready for whatever the day has in store.
Where to stay in York?
Our Heatmaps tool will help you find the perfect place to stay in York by showing you how close hotel options are to major activities
