The Grand Hotel & Spa

Station Rise, York, YO1 6GD, United Kingdom
+44 190 438 0038

Cheapest
rate per night

9,2

Excellent
based on 7 301 reviews
The Grand Hotel & Spa - York, England, United Kingdom
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Expedia R2 079
KAYAK R2 409
Hotwire R2 543
Expedia
KAYAK
Hotwire

Good to know

Distance to city centre 0,5 km
Location rating 9,3

Rooms

Check-in
Check-out

Deluxe rooms

R5 566+

Photo
Bed type
Provider
Nightly base price
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Unknown
R5 566 per night
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Unknown
R5 571 per night

Double rooms

R5 037+

Photo
Bed type
Provider
Nightly base price
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Unknown
R5 037 per night

Classic rooms

R2 079+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R2 079 per night
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Unknown
R2 409 per night
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Unknown
R2 543 per night
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Unknown
R2 543 per night
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Unknown
R2 625 per night
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Unknown
R2 907 per night
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Unknown
R2 939 per night
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Unknown
R4 048 per night

Executive rooms

R4 130+

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Bed type
Provider
Nightly base price
IMAGE
Unknown
R4 130 per night

Reviews

Traveller rating

964
143
33
6
0

Time of year

Traveller type

Show reviews that mention

+
beautiful hotel in 303 reviews
breakfast was expensive in 19 reviews
city centre in 44 reviews
comfortable bed in 226 reviews
drinks in the bar in 81 reviews
excellent service in 153 reviews
executive room in 527 reviews
friendly and welcoming in 24 reviews
great location in 243 reviews
molton brown in 8 reviews
new wing in 9 reviews
room service in 25 reviews
staff were amazing in 779 reviews
star hotel in 26 reviews
steam room in 227 reviews
swimming pool in 88 reviews
train station in 82 reviews
valet parking in 54 reviews
  • Excellent
    Aug 2019
    9,5

    i liked the closeness to the city centre but far enough away to be quiet .i loved the restaurant , food fabulous ambience great and not too modern . loved the valet parking and not having to worry where to park .

    the fact we had to leave for home

  • Excellent
    Aug 2019
    10,0

    The staff, food and pool

    I liked everything.

  • Okay
    Aug 2019
    5,8

    Clean, spacious rooms. The food and drinks are good. Good Location.

    The very basic ask of any overnight stay is a nights sleep. After enjoying drinks and a meal in the hotel, we retired to the room early. Around 12.30am we were awakened by a knock on the door, followed by the room phone ringing. Dazed and confused, I answered the phone to be told 'this is Victoria at reception, the maintenance man is at your door and you haven't answered' to which I replied 'sorry'. She explained 'the leak you reported in your room, the maintenance man is here to fix it, can you please let him in'. My response was 'we didn't report a leak but thanks for waking us up' 'Oh' said Victoria ' I am so sorry madam'. I hung up from there and struggled to find sleep. The next morning when checking out we were asked the obligatory 'how was your stay', which surprised me as I fully expected an explanation and apology for the previous night. When I explained what had happened the reception manager responded he could not 'jump to conclusions' – an odd response and I feel rather accusing – were we being accused of making this up? Our hotel bill was approx. £400, we raised an issue and we were met by a nonchalant, accusing attitude and barely an apology. We were told the issue would be investigated and we would be contacted but haven’t heard anything. We weren’t aggressive or rude we just wanted an acknowledgement. Overall a disgraceful way to treat a guest - maybe we didn’t spend enough money or weren’t aggressive enough to warrant an explanation. Won’t be back!

  • Excellent
    Aug 2019
    10,0

    My stay at the Grand was amazing. Me and my boyfriend stayed for a weekend away and it was fantastic. The staff were so nice and they let us leave our luggage at the property when we checked in early and they even let us keep it there for a few hours after we checked out. The Grand is super close to the train station and we found it really quickly. The room we stayed in was huge, with loads of snacks and stuff in the mini bar and the spa and pool were great. Would definitely stay again!

  • Excellent
    Aug 2019
    8,3

    The new rooms are excellent

    The breakfast it’s buffet style it never use to be like that.

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About

Overview

A stay at The Grand Hotel & Spa places you in the heart of York, within a 10-minute walk of York Minster and York National Railway Museum. Featured amenities include a business center, express check-in, and express check-out. Planning an event in York? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,2 Excellent

based on 7 301 reviews

9,3

Location

8,9

Vibe

4,4

Value

3,9

WiFi

Things to know

  • Nice building
  • Clean rooms
  • Spacious rooms
  • Professional service

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Babysitting or child care
Car hire
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Business centre
Hairdryer
Steam room
Wedding services
Rooftop
Laundry facilities
Cable or satellite TV

Photos

The Grand Hotel & Spa - York - Building All photos (38)
The Grand Hotel & Spa - York - Banquet hall Banquets (1)
The Grand Hotel & Spa - York - Bathroom Bathroom (6)
The Grand Hotel & Spa - York - Bedroom Bedroom (12)
The Grand Hotel & Spa - York - Building Building (4)

Location

Most popular landmarks

  • Church of the Holy Trinity 222 m
  • York Guildhall 268 m
  • Mansion House 321 m
  • Yorkshire Museum 389 m
  • York Theatre Royal 0,5 km
  • Grand Opera House 0,5 km

Getting around

Leeds/Bradford 38,8 km
Doncaster Sheffield 53,4 km
York 259 m
York Poppleton 4,4 km

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