Best York hotels near Bootham Crescent Stadium
A stay at The Grand Hotel & Spa places you in the heart of York, within a 10-minute walk of York Minster and York National Railway Museum. Featured amenities include a business center, express check-in, and express check-out. Planning an event in York? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.
Overall 9,2 Excellent
Based on 7 535 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Everything about hotel everyone so helpful and friendly
Excellent
10,0
Pros: Having stayed at The Grand on a few occasions,nothing has changed service as always is very good. Location is ideal with it not being in the centre of York but just a short walk from all of amenities.
Excellent
9,7
Pros: Beds were so comfortable.
Staff were very friendly and not in the least pretentious.
Underfloor heating in bathroom is great.
Excellent
10,0
Pros: Old school elegance and service in a grand manner but still contemporary amenities
Excellent
9,2
Pros: The building, bedroom, reception and bars were really lovely. Staff were nice, and the location spot on.
Excellent
9,2
Pros: Having used to work in the building years ago I Loved the heritage and how sympathetically it had been restored...
Excellent
9,6
Pros: Everything
Excellent
8,8
Pros: Good location, larger than average rooms and bathrooms. High standard of finish.
Good
7,1
Pros: Good location
Excellent
9,0
Pros: Personal touch provided by the concierge at the Grande most welcoming. Restaurants, personal guides - York on foot. The York Art gallery and gardens adjoining the art gallery.
Excellent
10,0
Pros: Very warm welcome with pleasant staff and room available early. Breakfast was very good with lots of choice and very fresh.
Excellent
8,3
Pros: The property was lovely and had a lovely stay.
Details
Reviews
Overall 9,2 Excellent
Based on 7 535 reviews
Location
9,2
Vibe
8,8
Service
8,8
Comfort
8,7
Room
8,5
Breakfast
6,8
Value
4,4
WiFi
3,8
Service
9,1
Location
9,1
Comfort
9,0
Room
8,5
Breakfast
6,2
Value
4,1
Location
9,3
Comfort
8,9
Room
8,9
Service
8,0
Breakfast
6,6
Value
4,4
Location
9,3
Service
8,4
Room
7,7
Breakfast
6,6
Location
9,4
Service
8,7
Room
8,2
10,0 Excellent
Pros: Everything about hotel everyone so helpful and friendly
Cons: Nothing
10,0 Excellent
Pros: Having stayed at The Grand on a few occasions,nothing has changed service as always is very good. Location is ideal with it not being in the centre of York but just a short walk from all of amenities.
Cons: Nothing
9,7 Excellent
Pros: Beds were so comfortable.
Staff were very friendly and not in the least pretentious.
Underfloor heating in bathroom is great.
Cons: Nothing in the hotel
Spa was not as good as others I have experienced, sauna broken for 3 days.
10,0 Excellent
Pros: Old school elegance and service in a grand manner but still contemporary amenities
Cons: Nothing
9,2 Excellent
Pros: The building, bedroom, reception and bars were really lovely. Staff were nice, and the location spot on.
Cons: Room had a double shower but only one worked at a time. I booked a double room for two people with breakfast through booking.com and was told when I got there that there was only one breakfast so I had to pay an extra £20 for a second breakfast...
9,2 Excellent
Pros: Having used to work in the building years ago I Loved the heritage and how sympathetically it had been restored...
Cons: Jacuzzi wasn’t working unfortunately
9,6 Excellent
Pros: Everything
Cons: Parking was very expensive.
8,8 Excellent
Pros: Good location, larger than average rooms and bathrooms. High standard of finish.
Cons: Could hear everything in next room and the people in there were shouting and arguing and banging and slamming all night. Heard everything inc lots of swearing.
7,1 Good
Pros: Good location
Cons: Check in slow and staff not particularly helpful Didnt have breakfast. £25 per head is steep. Did not feel hotel offered value for money
9,0 Excellent
Pros: Personal touch provided by the concierge at the Grande most welcoming. Restaurants, personal guides - York on foot. The York Art gallery and gardens adjoining the art gallery.
Cons: Unfortunately we booked an evening boat trip. It was getting dark and raining. The tour guide adopted a very strange verbal resume of York. Quite a dreadful voice , poor delivery. Good job we had two more days in which to experience very professional tour guides in the Minster and the York Walk.
10,0 Excellent
Pros: Very warm welcome with pleasant staff and room available early. Breakfast was very good with lots of choice and very fresh.
Cons: Breakfast was expensive but we paid for convenience. Would have been good to know in advance that we were in the newest section of the hotel. I had stayed before and loved the older rooms. However the new section rooms were of a very high spec.
8,3 Excellent
Pros: The property was lovely and had a lovely stay.
Cons: All was ok, but there is one thing I’m to happy with, which payment we paid £696.00 for are stay but they took £896.00 which a deposit just in case we had any extras. We didn’t use it so I didn’t expect it to go out. I’ve used out hotels who have done same but not taken it??? It has mess afew other thing up. This I wasn’t happy with
A stay at The Grand Hotel & Spa places you in the heart of York, within a 10-minute walk of York Minster and York National Railway Museum. Featured amenities include a business center, express check-in, and express check-out. Planning an event in York? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.
Standing in the shadow of York Minster, the Dean Court Hotel, BW Premier Collection® enjoys, without a doubt, the finest location of any hotel in the city (if not the country)! History and heritage lay on our doorstep, with the county capital's major attractions, boutique shops and eateries all a short walk away. Speaking of walks, the city's famous ghost tours are well worth joining, while plenty of parkland can be enjoyed on a relaxing stroll through the nearby museum gardens. York Races is of course a draw if you fancy a flutter, but the safest bet of all is our award-winning cuisine and fine wines! Leeds, Harrogate and Knaresborough are all within easy reach, but we agree with the Vikings and Romans. York is the place to be! Please note that if the room description does not state breakfast is included, then it is for only the room. Opposite York Minster. Hotel's own secure car park - few moments away - complimentary valet parking. Car park charge 18.50 GBP per day. Enjoy your stay.
Overall 9,2 Excellent
Based on 1 829 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: We did not have breakfast. Hotel location was excellent. Room was very comfortable and spacious. Reception staff were very helpful.
Excellent
8,0
Pros: Excellent location, helpful and friendly staff, good breakfast, clean and comfortable.
Excellent
9,6
Pros: Lovely Hotel, Great view of the Minster, Staff were brilliant. The Breakfast was really good and loads of choice
Good
7,9
Pros: Location, location, location!
Excellent
10,0
Pros: Staff were amazing. Room was beautiful and filled with luxury and thoughtful touches. Food was great. Location was perfect opposite Minster.
Excellent
8,0
Pros: It was very comfatble and clean and the staff are friendly and help full an amazing stay
Excellent
10,0
Pros: The hotel was beautiful. Location was the best,straight opposite the York minster. Our room was gorgeous
Excellent
8,3
Pros: Location
Excellent
8,8
Pros: Hotel is ideally located in York by the Minster. The room was comfortable and well equipped with a nice bathroom. Everything was new and clean
Excellent
9,6
Pros: Excellent variety available for breakfast.
Good
7,9
Pros: Excellent location, great breakfast, lovely staff.
Excellent
10,0
Pros: The comfort and location.
Details
Reviews
Overall 9,2 Excellent
Based on 1 829 reviews
Location
9,8
Service
9,6
Breakfast
8,6
Room
7,5
Value
6,1
WiFi
5,5
Comfort
5,4
Amenities
5,2
Location
9,9
Service
9,6
Breakfast
8,7
Room
7,5
Comfort
5,9
Amenities
4,9
Location
9,7
Service
9,5
Breakfast
7,8
Room
7,5
Comfort
5,4
Amenities
5,4
Location
9,8
Service
9,6
Room
6,9
Comfort
5,1
Location
9,8
Service
9,7
Room
6,7
9,6 Excellent
Pros: We did not have breakfast. Hotel location was excellent. Room was very comfortable and spacious. Reception staff were very helpful.
Cons: Service in the bar was rather slow.
8,0 Excellent
Pros: Excellent location, helpful and friendly staff, good breakfast, clean and comfortable.
Cons: Pillows were uncomfortable for me.
9,6 Excellent
Pros: Lovely Hotel, Great view of the Minster, Staff were brilliant. The Breakfast was really good and loads of choice
Cons: Decor in the bedroom just required a bit of attention
7,9 Good
Pros: Location, location, location!
Cons: Cosy double spec room. A little too basic and this one in particular was in need of a much awaited update
10,0 Excellent
Pros: Staff were amazing. Room was beautiful and filled with luxury and thoughtful touches. Food was great. Location was perfect opposite Minster.
Cons: Wifi patchy
8,0 Excellent
Pros: It was very comfatble and clean and the staff are friendly and help full an amazing stay
Cons:
10,0 Excellent
Pros: The hotel was beautiful. Location was the best,straight opposite the York minster. Our room was gorgeous
Cons: Nothing at all.
8,3 Excellent
Pros: Location
Cons: Nothing
8,8 Excellent
Pros: Hotel is ideally located in York by the Minster. The room was comfortable and well equipped with a nice bathroom. Everything was new and clean
Cons: The bar restaurant area was uninteresting decor compared to the lovely exterior of the building but we did not dine so cannot comment on the food.
9,6 Excellent
Pros: Excellent variety available for breakfast.
Cons: I have no criticism of the hotel at all.
7,9 Good
Pros: Excellent location, great breakfast, lovely staff.
Cons: Non adequate ventilation in a small room. Too small a window facing built up area.
10,0 Excellent
Pros: The comfort and location.
Cons: We ate 3 different times in the restaurant. The service was extremely slow. However, the wait staff was great as was the food.
Standing in the shadow of York Minster, the Dean Court Hotel, BW Premier Collection® enjoys, without a doubt, the finest location of any hotel in the city (if not the country)! History and heritage lay on our doorstep, with the county capital's major attractions, boutique shops and eateries all a short walk away. Speaking of walks, the city's famous ghost tours are well worth joining, while plenty of parkland can be enjoyed on a relaxing stroll through the nearby museum gardens. York Races is of course a draw if you fancy a flutter, but the safest bet of all is our award-winning cuisine and fine wines! Leeds, Harrogate and Knaresborough are all within easy reach, but we agree with the Vikings and Romans. York is the place to be! Please note that if the room description does not state breakfast is included, then it is for only the room. Opposite York Minster. Hotel's own secure car park - few moments away - complimentary valet parking. Car park charge 18.50 GBP per day. Enjoy your stay.
The Hampton by Hilton York hotel puts the city's most fascinating attractions on your doorstep. Overlooking the ancient Roman walls surrounding the city, this service-focused hotel is set in the heart of York's historic city center. Guests are walking distance from major tourist destinations such as York Minster, the Jorvik Viking Center, and York Dungeons, where actors depict life in medieval times. With 119 modern rooms equipped with free WiFi, flat-screen TV and a comfortable Hampton bed, this hotel offers great value and friendly service for any visit to the area. Business travellers will appreciate the proximity to York's corporate business district, in addition to work facilities such as a 24-hour business center and a boardroom that can be reserved for meetings or events. Complimentary breakfast is served every morning in the hotel restaurant, and a variety of popular local restaurants and pubs are within walking distance. Come and go as you please - a day trip in a neighbouring city is as easy as a short walk to York Railway Station.
Overall 8,9 Excellent
Based on 6 267 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Clean, modern with nice big rooms, breakfast was great.
Excellent
9,6
Pros: Wonderful stay at this marvelous hotel. Staff friendly and very helpful. Even went as far as providing chocolates and a card for my girlfriend's birthday. Room was clean and even though our room faced a club there was no noise at all. Bed was super comfortable. Breakfast had a great selection both hot and cold. Location was good, just a short walk into the town centre and less than 10 minutes from the train station. Checkout at 12pm. All great, will definitely stay there again
Excellent
8,8
Pros: Quiet friendly staff. I was with a slightly disabled friend. She managed quite well but could have done with some help at breakfast.we enjoyed our stay and would visit again.
Good
7,9
Pros: Location was ideal
Excellent
10,0
Pros: Nice clean fresh room
Excellent
10,0
Pros: Breakfast was amazing location close to everything and staff were polite and helpful
Excellent
10,0
Pros: Really comfortable clean room ,Breakfast food and dinner was really good
Excellent
10,0
Pros: The breakfast was OK. Shame that there was no choice of how you take your eggs! The location of the hotel was spot on.
Excellent
10,0
Pros: Central location. Clean and comfortable
Excellent
10,0
Pros: From the lovely staff at check in until we left after 4 nights it was all excellent . We ate 3 out of 4 nights in the hotel and were totally satisfied. Well done!
Good
7,5
Pros: 1. breakfast could be better. With more variety 2. location is close to the Railway Station
Excellent
10,0
Pros: The waffles at breakfast, as well as how late breakfast ran on the Sunday morning (until 11am).
Details
Reviews
Overall 8,9 Excellent
Based on 6 267 reviews
Service
9,3
Location
9,1
Breakfast
9,0
WiFi
8,3
Room
7,7
Value
6,5
Bar
5,6
Location
9,4
Service
9,3
Breakfast
8,8
Room
7,4
Value
6,1
Bar
5,5
Food
5,4
Breakfast
9,8
Service
9,5
Cleanliness
9,2
Location
9,1
Room
7,7
WiFi
7,1
Bar
5,5
Location
9,1
Service
9,0
Cleanliness
8,5
Breakfast
8,4
Room
6,9
Food
5,8
Service
9,5
Location
8,9
Breakfast
8,5
Room
6,9
10,0 Excellent
Pros: Clean, modern with nice big rooms, breakfast was great.
Cons: Nothing to dislike.
9,6 Excellent
Pros: Wonderful stay at this marvelous hotel. Staff friendly and very helpful. Even went as far as providing chocolates and a card for my girlfriend's birthday. Room was clean and even though our room faced a club there was no noise at all. Bed was super comfortable. Breakfast had a great selection both hot and cold. Location was good, just a short walk into the town centre and less than 10 minutes from the train station. Checkout at 12pm. All great, will definitely stay there again
Cons: Unfortunately there are no nice views from either side of the hotel.
8,8 Excellent
Pros: Quiet friendly staff. I was with a slightly disabled friend. She managed quite well but could have done with some help at breakfast.we enjoyed our stay and would visit again.
Cons:
7,9 Good
Pros: Location was ideal
Cons: No fried eggs for breakfast only scrambled.
10,0 Excellent
Pros: Nice clean fresh room
Cons:
10,0 Excellent
Pros: Breakfast was amazing location close to everything and staff were polite and helpful
Cons:
10,0 Excellent
Pros: Really comfortable clean room ,Breakfast food and dinner was really good
Cons: hot drinks (tea / coffee) at breakfast was disappointing . Tea and coffee by order to table preferred as quality of coffee from machine was bad and tea by the cup wasn’t helpful . Waiting and bar staff were polite but could be a bit more personable and engaging .
10,0 Excellent
Pros: The breakfast was OK. Shame that there was no choice of how you take your eggs! The location of the hotel was spot on.
Cons: No offer of pouched or fried eggs
10,0 Excellent
Pros: Central location. Clean and comfortable
Cons: Nothing to dislike
10,0 Excellent
Pros: From the lovely staff at check in until we left after 4 nights it was all excellent . We ate 3 out of 4 nights in the hotel and were totally satisfied. Well done!
Cons:
7,5 Good
Pros: 1. breakfast could be better. With more variety 2. location is close to the Railway Station
Cons: guest room was at basement level, facing car park / construction site
10,0 Excellent
Pros: The waffles at breakfast, as well as how late breakfast ran on the Sunday morning (until 11am).
Cons: The water was surprisingly hard. Not sure if the hotel can do anything about that though!
The Hampton by Hilton York hotel puts the city's most fascinating attractions on your doorstep. Overlooking the ancient Roman walls surrounding the city, this service-focused hotel is set in the heart of York's historic city center. Guests are walking distance from major tourist destinations such as York Minster, the Jorvik Viking Center, and York Dungeons, where actors depict life in medieval times. With 119 modern rooms equipped with free WiFi, flat-screen TV and a comfortable Hampton bed, this hotel offers great value and friendly service for any visit to the area. Business travellers will appreciate the proximity to York's corporate business district, in addition to work facilities such as a 24-hour business center and a boardroom that can be reserved for meetings or events. Complimentary breakfast is served every morning in the hotel restaurant, and a variety of popular local restaurants and pubs are within walking distance. Come and go as you please - a day trip in a neighbouring city is as easy as a short walk to York Railway Station.
Central Hotel in York. A first-class Inn operated by Thwaites Hotels- AA Hotel Group of The Year 2016/2017. Situated in an enviable position right in the centre of the City of York, the Judges Lodging is a Grade I listed Georgian townhouse hotel full of history and character. Reopened in June 2015 following an extensive refurbishment, we are a popular hotel in York for city breaks and weekends away. Known for our characterful rooms, locally sourced food and fantastic range of real ales, gins and whiskey We offer the perfect mix of character and 21st century luxury and elegance.Our atmospheric Cellar Bar is the jewel to our crown with original vaulted ceilings and lots of cosy dining and drinking areas. It is also home to our stunning glass box where you dine and get a feel of the outside inn. During our refurbishment we also created a new Cask Bar hidden away on the first floor, and one of Yorks best kept secrets, and the Medicinal Cabinet which serves a selection of gins and whiskeys. For those rare sunny days we have two sun terraces to enjoy drinks and a bite to eat al fresco- in fact we have one of the biggest beer gardens in York!Food here is simple, yet perfectly executed, with menus inspired by the great local Yorkshire produce around us. Everything is cooked from scratch and sourced from trusted suppliers in the surrounding area. Those joining us for a break in York will enjoy our guest rooms. Each one is unique and fully equipped with everything you need for a comfortable stay in York. Please do be aware that as a city lives and breathes throughout the day and night we cant promise absolute hush in the wee small hours as in any city location. Although we do our utmost to help with any specific room requests we cant unfortunately guarantee this.By booking directly with us you can take advantage of a 5 per day rate at the Marygate Car Park. Unfortunately, we cant reserve or guarantee you a space, but when you check out just ask for a token and we can add the 5 to your room account. Normal rates are 16 per day.
Overall 8,8 Excellent
Based on 2 052 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7,1
Pros: Excellent central location close to bars, attraction etc.
Excellent
10,0
Pros: Beds so comfy, staff excellent even take u to your room, unusual nowadays! Fab location. Fresh milk
Good
7,9
Pros: Comfortable bed. Food good. Service excellent no problem too much.
Excellent
9,2
Pros: The little extras in the room was a nice touch. And the location is excellent
Excellent
9,6
Excellent
10,0
Pros: all of it
Excellent
8,8
Pros: We actually enjoyed staying in this very old, historic building. The layout was funky but we got used to it, and our room was fairly modern and nice--big enough for us. The bathroom was quite modern and mostly quite nice. However, the shower door installed over the bathtub leaked and we had to adjust things so as not to get the floor wet. We were close to the "action" on Saturday night, but our room fan was perfect and we slept very well on the comfortable bed. We hadn't been told upon check-in that breakfast was included with the room and we made do with the room coffee and tea (I did find that this info was included in our paperwork, but the room had been booked months ago so we forgot). That said, we enjoyed having breakfast the next two days.
Excellent
10,0
Pros: Flasks of milk for drinks in room Breakfast was excellent Near to all facilities As our room was in courtyard, we had no stairs to manage.
Excellent
10,0
Pros: Hotel was excellent good service from staff very friendly and helpful location very central loved my stay and indend to book again soon
Excellent
10,0
Pros: I had asked for a room with a view because it was our 30th anniversary … not only did we get a feature room with a view of the minster but when we ate in the hotel the first evening the receptionist had reserved a romantic table and the chef made a pretty anniversary sweet plate up for us as a surprise!
Details
Reviews
Overall 8,8 Excellent
Based on 2 052 reviews
Location
9,4
Breakfast
8,9
Service
8,8
Room
7,1
Comfort
5,6
Cleanliness
5,4
Location
9,4
Breakfast
9,0
Service
8,7
Room
6,9
Comfort
5,5
Cleanliness
5,3
Location
9,6
Service
8,8
Breakfast
8,7
Room
6,9
Amenities
6,8
Comfort
5,5
Breakfast
9,1
Service
9,0
Room
6,7
7,1 Good
Pros: Excellent central location close to bars, attraction etc.
Cons: The finish and cleanliness is decent but not high end. The attached bar is CRAZY expensive!!!!!
10,0 Excellent
Pros: Beds so comfy, staff excellent even take u to your room, unusual nowadays! Fab location. Fresh milk
Cons: All b good
7,9 Good
Pros: Comfortable bed. Food good. Service excellent no problem too much.
Cons: Badly split bath panel. Curtain stitching gone and parted on one curtain Socks from previous occupant dropped down behind TV unit. Management were very attentive and explained refurb taking place very soon. Overall I would recommend the hotel and indeed would return in the future.
9,2 Excellent
Pros: The little extras in the room was a nice touch. And the location is excellent
Cons: The bedrooms are too hot- I wouldn’t like to visit in the summer months
9,6 Excellent
Pros:
Cons: Finding a considerable hike in the room raste for a Friday night. We would not have stayed if we had kniown.
10,0 Excellent
Pros: all of it
Cons: British weather..
8,8 Excellent
Pros: We actually enjoyed staying in this very old, historic building. The layout was funky but we got used to it, and our room was fairly modern and nice--big enough for us. The bathroom was quite modern and mostly quite nice. However, the shower door installed over the bathtub leaked and we had to adjust things so as not to get the floor wet. We were close to the "action" on Saturday night, but our room fan was perfect and we slept very well on the comfortable bed. We hadn't been told upon check-in that breakfast was included with the room and we made do with the room coffee and tea (I did find that this info was included in our paperwork, but the room had been booked months ago so we forgot). That said, we enjoyed having breakfast the next two days.
Cons: The shower.
10,0 Excellent
Pros: Flasks of milk for drinks in room Breakfast was excellent Near to all facilities As our room was in courtyard, we had no stairs to manage.
Cons: Noise in courtyard area,but was to be expected.
10,0 Excellent
Pros: Hotel was excellent good service from staff very friendly and helpful location very central loved my stay and indend to book again soon
Cons: Couldnt complain or dislike anything about this beautiful hotel and groundsbrilliant
10,0 Excellent
Pros: I had asked for a room with a view because it was our 30th anniversary … not only did we get a feature room with a view of the minster but when we ate in the hotel the first evening the receptionist had reserved a romantic table and the chef made a pretty anniversary sweet plate up for us as a surprise!
Cons: The décor in our bedroom was a little tired but spotless. However we heard over our stay that the hotel is having a refurb early next year
Central Hotel in York. A first-class Inn operated by Thwaites Hotels- AA Hotel Group of The Year 2016/2017. Situated in an enviable position right in the centre of the City of York, the Judges Lodging is a Grade I listed Georgian townhouse hotel full of history and character. Reopened in June 2015 following an extensive refurbishment, we are a popular hotel in York for city breaks and weekends away. Known for our characterful rooms, locally sourced food and fantastic range of real ales, gins and whiskey We offer the perfect mix of character and 21st century luxury and elegance.Our atmospheric Cellar Bar is the jewel to our crown with original vaulted ceilings and lots of cosy dining and drinking areas. It is also home to our stunning glass box where you dine and get a feel of the outside inn. During our refurbishment we also created a new Cask Bar hidden away on the first floor, and one of Yorks best kept secrets, and the Medicinal Cabinet which serves a selection of gins and whiskeys. For those rare sunny days we have two sun terraces to enjoy drinks and a bite to eat al fresco- in fact we have one of the biggest beer gardens in York!Food here is simple, yet perfectly executed, with menus inspired by the great local Yorkshire produce around us. Everything is cooked from scratch and sourced from trusted suppliers in the surrounding area. Those joining us for a break in York will enjoy our guest rooms. Each one is unique and fully equipped with everything you need for a comfortable stay in York. Please do be aware that as a city lives and breathes throughout the day and night we cant promise absolute hush in the wee small hours as in any city location. Although we do our utmost to help with any specific room requests we cant unfortunately guarantee this.By booking directly with us you can take advantage of a 5 per day rate at the Marygate Car Park. Unfortunately, we cant reserve or guarantee you a space, but when you check out just ask for a token and we can add the 5 to your room account. Normal rates are 16 per day.
Located in a tranquil, residential street, Marmadukes Town House Hotel, BW Premier Collection offers free Wi-Fi, characterful rooms and is just a 10-minute walk from York Minster and the Theatre Royal. All en-suite bedrooms have been individually decorated with antique furniture and feature both tea/coffee making facilities and an en-suite bathroom with complimentary toiletries. The Park Restaurant has been awarded three AA Rosettes and serves a tasting menu. Guests can relax in the residents lounges or the private, walled garden to the rear of the property. Marmadukes Town House Hotel, BW Premier Collection is just a 10-minute stroll from the historic city centre and picturesque Shambles shopping area. York Railway Station can be reached in a 20-minute walk.
Overall 8,7 Excellent
Based on 1 568 reviews
All reviews
- All reviews
Excellent
8,3
Pros: Enjoyed cooked breakfast
Excellent
8,8
Pros: Unexpected room upgrade and a beautifully furnished hotel.
Good
7,9
Pros: The room was lovely.the staff was very nice and the breakfast was perfect
Good
6,3
Pros: The room has to much furniture in it for its size and every morning was woken by a loud humming noise at 7.00- 7.30 am from an extractor fan
Excellent
8,8
Pros: 10 minute walk from York city centre. Large room, very comfy bed and excellent breakfast! Booked only an hour before arrival...pleasantly surprised, very clean and a great nights sleep
Excellent
8,3
Pros: Our room was upgraded to a room with a four poster bed. That was a lovely surprise.
Excellent
10,0
Pros: The bed was comfy the room was retro can’t fault it we did not have breakfast as we were moving on
Excellent
10,0
Pros: Quiet and cosy. Perfect location. Friendly helpfull staff.
Excellent
10,0
Pros: Perfect location, 10mins stroll into town. Very friendly staff, room immaculate and breakfast delicious.
Good
7,2
Pros: Staff very friendly. Hotel clean. Breakfast excellent.
Good
7,2
Pros: Excellent hotel and best breakfast ever
Good
6,3
Pros: hotel furnishings were quite fantastic
Good
7,7
Pros: The Hotel price was very reasonable & also the location for the city centre was excellent
Good
7,3
Pros: Good location , easy to park , staff very friendly , good local information available
Okay
5,0
Pros: comfortable bed
Okay
5,7
Pros: Beautiful room. Amazing breakfasts! Everywhere very clean. Staff very friendly.
Details
Reviews
Overall 8,7 Excellent
Based on 1 568 reviews
Cleanliness
9,1
Comfort
8,6
Location
9,0
Services
8,4
Staff
9,2
Value for money
8,2
8,3 Excellent
Pros: Enjoyed cooked breakfast
Cons: Person in room above walking about or doing exercises from 6-15 a.m. for hours
8,8 Excellent
Pros: Unexpected room upgrade and a beautifully furnished hotel.
Cons: Parking charge of £8 per night seems penny-pinching.
7,9 Good
Pros: The room was lovely.the staff was very nice and the breakfast was perfect
Cons: There wasnt a proper shower.We had to run the bath and then use the attachment on the tap.
6,3 Good
Pros: The room has to much furniture in it for its size and every morning was woken by a loud humming noise at 7.00- 7.30 am from an extractor fan
Cons: Less furniture in the room and a fridge would have been good
8,8 Excellent
Pros: 10 minute walk from York city centre. Large room, very comfy bed and excellent breakfast! Booked only an hour before arrival...pleasantly surprised, very clean and a great nights sleep
Cons: Hotel advertised parking but to park in the grounds was £9 per night. There was permit parking directly on the street...free until 10am in the morning if there is a space. Would have liked more detail on site ie:fact that parking is not free in hotel car park. This may be on the site but certainly not obvious via a 'quick overview'.
8,3 Excellent
Pros: Our room was upgraded to a room with a four poster bed. That was a lovely surprise.
Cons: The safety light in the room. It gave off a faint glow through the night which did disturb our sleep.
10,0 Excellent
Pros: The bed was comfy the room was retro can’t fault it we did not have breakfast as we were moving on
Cons: Not there long enough to see any negatives
10,0 Excellent
Pros: Quiet and cosy. Perfect location. Friendly helpfull staff.
Cons:
10,0 Excellent
Pros: Perfect location, 10mins stroll into town. Very friendly staff, room immaculate and breakfast delicious.
Cons:
7,2 Good
Pros: Staff very friendly. Hotel clean. Breakfast excellent.
Cons: Did not have a shower in the bathroom , only a bath.
7,2 Good
Pros: Excellent hotel and best breakfast ever
Cons: The hot tub was not working and even though we booked a deluxe, it seemed like a standard room
6,3 Good
Pros: hotel furnishings were quite fantastic
Cons: paid for deluxe room with roll top bath in room ,got white plastic en-suite, airduct outside room was like a jet engine.
7,7 Good
Pros: The Hotel price was very reasonable & also the location for the city centre was excellent
Cons:
7,3 Good
Pros: Good location , easy to park , staff very friendly , good local information available
Cons: Would of liked a shower as the stand alone bath was not really suitable
5,0 Okay
Pros: comfortable bed
Cons:
5,7 Okay
Pros: Beautiful room. Amazing breakfasts! Everywhere very clean. Staff very friendly.
Cons: Very dissapointed that the hot tub was out of service as this was part of the reason we chose this hotel!
Located in a tranquil, residential street, Marmadukes Town House Hotel, BW Premier Collection offers free Wi-Fi, characterful rooms and is just a 10-minute walk from York Minster and the Theatre Royal. All en-suite bedrooms have been individually decorated with antique furniture and feature both tea/coffee making facilities and an en-suite bathroom with complimentary toiletries. The Park Restaurant has been awarded three AA Rosettes and serves a tasting menu. Guests can relax in the residents lounges or the private, walled garden to the rear of the property. Marmadukes Town House Hotel, BW Premier Collection is just a 10-minute stroll from the historic city centre and picturesque Shambles shopping area. York Railway Station can be reached in a 20-minute walk.
A stay at The Grange Hotel places you in the heart of York, within a 10-minute walk of York Minster and York Theatre Royal. Featured amenities include a business center, express check-in, and express check-out. Planning an event in York? This hotel has facilities measuring 538 square feet (50 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8,7 Excellent
Based on 1 403 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,2
Pros: Loved the decor and the location was good.
Good
6,7
Pros: Convenient location, restaurant good value and nice menu. Friendly staff.
Excellent
9,2
Pros: Excellent, faultless dinner to which I had invited relatives. Splendid shower, with grab rail and mat which I require: modern, spacious, safe. Individual staff members on Front desk and in Dining room were extremely welcoming and helpful. I have stayed here before and know it is reliable.
Excellent
9,7
Pros: Perfect location in city center made walking to destinations easy. Which was handy since parking in York is a pain.
Excellent
10,0
Pros: Everything
Excellent
8,5
Pros: The room was comfortable and well-appointed. We did bemoan the lack of ventilation, but that was our fault; we didn’t notice the fan in the wardrobe.
Excellent
8,8
Pros: A lovely hotel with good food
Excellent
8,8
Pros: It was a beautiful hotel elegantly furnished with a uniquely friendly and helpful staff, despite it being a busy time (YorkRaces) we never felt marginalised it rushed, and the food was excellent.
Good
6,7
Good
7,0
Pros: This hotel is in an excellent location just a ten minute walk into the city. The hotel was lovely the food was great. We stayed in a superior king room which was a good size and very comfortable.
Good
7,1
Pros: Lovely bathroom, fluffy towels, big comfy bed. Large room, easy access to old city centre
Excellent
10,0
Pros: Very nice hotel, lovely decor, immaculately clean. Friendly staff, great food and drink. Lovely atmosphere, relaxing.
Details
Reviews
Overall 8,7 Excellent
Based on 1 403 reviews
WiFi
9,0
Location
8,5
Breakfast
8,4
Service
8,3
Room
7,9
Comfort
6,6
Value
4,6
Location
9,1
Breakfast
8,5
Service
7,8
Room
7,2
Comfort
6,3
Value
3,9
Breakfast
8,8
Service
8,2
Location
8,0
Room
7,8
Location
8,8
Food
8,3
Room
7,1
9,2 Excellent
Pros: Loved the decor and the location was good.
Cons: Did not like the parking fee and the fact that breakfast is extra. Also we had a dinner reservation but rang and cancelled it due to the fact that we were told that the restaurant was full and we would eat upstairs, so we had second thoughts, but when we arrived our dinner reservation had not been cancelled.
6,7 Good
Pros: Convenient location, restaurant good value and nice menu. Friendly staff.
Cons: Room too hot, safe and fridge didn’t work and weren’t fixed despite reporting.
9,2 Excellent
Pros: Excellent, faultless dinner to which I had invited relatives. Splendid shower, with grab rail and mat which I require: modern, spacious, safe. Individual staff members on Front desk and in Dining room were extremely welcoming and helpful. I have stayed here before and know it is reliable.
Cons: Car parking for my guests was not altogether straightforward, but we all know that in York this is a regular (and almost unavoidable) problem!
9,7 Excellent
Pros: Perfect location in city center made walking to destinations easy. Which was handy since parking in York is a pain.
Cons: They only have a handful of parking spots at the hotel which need to be reserved. If they are full, you park at a city lot which isn’t very convenient. I think almost all hotels in the area have a similar situation.
10,0 Excellent
Pros: Everything
Cons: Nothing
8,5 Excellent
Pros: The room was comfortable and well-appointed. We did bemoan the lack of ventilation, but that was our fault; we didn’t notice the fan in the wardrobe.
Cons:
8,8 Excellent
Pros: A lovely hotel with good food
Cons: The fact that you had to book carpark and it was extra £10
8,8 Excellent
Pros: It was a beautiful hotel elegantly furnished with a uniquely friendly and helpful staff, despite it being a busy time (YorkRaces) we never felt marginalised it rushed, and the food was excellent.
Cons: I knew the room would be a small double but it was quite small, which, bearing in mind the stay was quite expensive, was slightly unfortunate.
6,7 Good
Pros:
Cons: Had to lug baggage up two elevators to get to rooms. For the price we paid we would have expected help from staff. Room was very clean and comfortable and convenient to city centre.
7,0 Good
Pros: This hotel is in an excellent location just a ten minute walk into the city. The hotel was lovely the food was great. We stayed in a superior king room which was a good size and very comfortable.
Cons: The attitude of the receptionist when we checked in left a lot to be desired. Not a very warm welcome. Plus make sure you reserve a parking space at the hotel if possible.
7,1 Good
Pros: Lovely bathroom, fluffy towels, big comfy bed. Large room, easy access to old city centre
Cons: Room was a bit cold, we couldn’t work out how to change the air con. Staff were not overly friendly. Restaurant was very expensive to dine in, but breakfast was included in the price and was very good.
10,0 Excellent
Pros: Very nice hotel, lovely decor, immaculately clean. Friendly staff, great food and drink. Lovely atmosphere, relaxing.
Cons:
A stay at The Grange Hotel places you in the heart of York, within a 10-minute walk of York Minster and York Theatre Royal. Featured amenities include a business center, express check-in, and express check-out. Planning an event in York? This hotel has facilities measuring 538 square feet (50 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Standing next to York Minster, the Guy Fawkes Inn, Sure Hotel Collection by Best Western was the birthplace of the notorious plotter, Guido Fawkes. The Inn offers en-suite rooms with free wifi, flat-screen TV's and AA rosette food. Each of the rooms have been decorated individually, feature antique furniture, tea/coffee making facilities and complimentary toiletries. Many of the rooms also enjoy a landmark view. The Inn retains many of its original features including gas lighting, real log fires and the timber staircase. You can also dine by candlelight in the restaurant, which serves classic pub-food from locally sourced ingredients and the bar stocks a range of real ales. Both York theatre royal and the national railway museum are just a 5 minute walk away.
Overall 8,6 Excellent
Based on 2 128 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,6
Pros: breakfast first class. location was perfect for the purposes of our stay in York
Good
6,3
Pros: Fabulous location within 100 metres of York Minster. Great staff, very hard working, helpful and pleasant. Good food. Interesting ambience, in the public rooms at least. A medieval pub with electricity.
Excellent
10,0
Pros: Great staff. So helpful. Room was really cosy, bed was comfy and absolutely adored being in York. Was overall a great experience
Excellent
9,6
Pros: I loved the building, we had the Belfry suite at the top and it was lovely.
Good
7,1
Pros: Spacious Bedroom with comfortable four-poster bed. Friendly staff who were very helpful.
Excellent
9,2
Pros: Location and history of the place, friendly staff, good breakfast
Excellent
9,2
Pros: Staff very helpful and location was perfect.
Excellent
10,0
Pros: Old. Quaint. Clean. Comfortable. Great location. Super staff, especially manager Dan Michael, perky assistant Evalina, and helpful hostess Alice. Could not have been nicer!
Excellent
9,2
Pros: Character and history of the building, food was very good, staff friendly and helpful, location is fantastic.
Okay
5,0
Pros: Location Restaurant
Okay
4,0
Pros: Breakfast was very nice .
Details
Reviews
Overall 8,6 Excellent
Based on 2 128 reviews
Location
9,4
Service
9,1
Breakfast
8,5
Bar
8,0
Room
6,7
Cleanliness
5,9
Amenities
5,6
Value
5,0
Comfort
4,7
WiFi
2,0
Service
9,4
Location
9,4
Breakfast
8,5
Room
6,1
Cleanliness
5,5
Amenities
5,3
Value
5,0
Comfort
3,4
Service
9,3
Room
6,1
Service
9,1
Room
6,3
9,6 Excellent
Pros: breakfast first class. location was perfect for the purposes of our stay in York
Cons: The décor in the Public Areas was I assume supposed to reflect the age and history of the building, not impressed. Fortunately this did not extend into the bedrooms.
6,3 Good
Pros: Fabulous location within 100 metres of York Minster. Great staff, very hard working, helpful and pleasant. Good food. Interesting ambience, in the public rooms at least. A medieval pub with electricity.
Cons: We can only comment on our room (number 9). Perhaps other rooms provide a different experience. Our room was very small and reached via an external iron “fire escape” type set of open stairs overlooking the rear courtyard, which is used as a beer garden. When in use, very noisy until last drinks. Furniture in the room was shabby or mis-matched and very uncomfortable. Issues include a poor quality double mattress on a queen-sized bed base making sitting on the bed that much more difficult, terrible sitting chair with broken springs and grubby coverings, heavily torn curtains, and no accessible ventilation. There was a fan in the bathroom that didn’t work and the window refused to stay open. Accepted that this is pub accommodation in an historic building but basic facilities in our room were not up to scratch and certainly not in the luxury class claimed by the property.
10,0 Excellent
Pros: Great staff. So helpful. Room was really cosy, bed was comfy and absolutely adored being in York. Was overall a great experience
Cons:
9,6 Excellent
Pros: I loved the building, we had the Belfry suite at the top and it was lovely.
Cons: I liked it all.
7,1 Good
Pros: Spacious Bedroom with comfortable four-poster bed. Friendly staff who were very helpful.
Cons: Basically it’s a pub with rooms - and a noisy one too. Tiny shower room and toilet in a large cupboard! An OK English Breakfast but a poor selection of cereals and fruit. No Mint or Decaf Tea and poor coffee and juices. The bedrooms, staircase and windows could all do with a deep clean and polish by someone who cares. Apparently Guy Fawkes was born there but surely that shouldn’t dictate the scruffy old “heritage” look and feel of the Inn. Some tourists might love it - we were unimpressed.
9,2 Excellent
Pros: Location and history of the place, friendly staff, good breakfast
Cons:
9,2 Excellent
Pros: Staff very helpful and location was perfect.
Cons: The room advertised for the price didn’t match on the website...this needs changing by booking.com
10,0 Excellent
Pros: Old. Quaint. Clean. Comfortable. Great location. Super staff, especially manager Dan Michael, perky assistant Evalina, and helpful hostess Alice. Could not have been nicer!
Cons: No issues or complaints.
9,2 Excellent
Pros: Character and history of the building, food was very good, staff friendly and helpful, location is fantastic.
Cons: Weather was exceptionally hot and room was very warm all night long.
5,0 Okay
Pros: Location Restaurant
Cons: Shabby Expensive Poor housekeeping Lacking attention to detail
4,0 Okay
Pros: Breakfast was very nice .
Cons: Damp in room .builder's came in as we arrived to look at the problem. You could see water marks on the wall where it rains in . Ripped curtains. Bed was horrible with springs in your back and legs . Not worth £238 for two nights??? Better off in a premiere inn
Standing next to York Minster, the Guy Fawkes Inn, Sure Hotel Collection by Best Western was the birthplace of the notorious plotter, Guido Fawkes. The Inn offers en-suite rooms with free wifi, flat-screen TV's and AA rosette food. Each of the rooms have been decorated individually, feature antique furniture, tea/coffee making facilities and complimentary toiletries. Many of the rooms also enjoy a landmark view. The Inn retains many of its original features including gas lighting, real log fires and the timber staircase. You can also dine by candlelight in the restaurant, which serves classic pub-food from locally sourced ingredients and the bar stocks a range of real ales. Both York theatre royal and the national railway museum are just a 5 minute walk away.
Overlooking the River Ouse, the Park Inn by Radisson is located in the centre of York. It offers air-conditioned rooms with flat-screen TVs, a riverside bar, a modern restaurant and on-site parking. The bright and airy rooms at the Park Inn by Radisson York feature bathrooms with drench showers. They also include Wi-Fi access, tea/coffee-making facilities and a 24-hour room service menu. Some rooms have views of the river. Guests receive free passes to the Innaction Health and Fitness Club, which is next door to the hotel. It has a gym, treatment rooms and a beauty salon. The RBG Restaurant serves an international menu and a daily carvery. The Bar has a wide selection of drinks and a snack menu. York Train Station and the shopping district are just a 5-minute walk away. York has many fantastic sights including York Minster, The Shambles and York Cathedral. 2017 TripAdvisor Certificate of Excellence winner
_S-image.jpg?width=66&height=66&xhint=336&yhint=705&crop=true)
_S-image.jpg?width=66&height=66&crop=true)
_S-image.jpg?width=66&height=66&crop=true)
Overall 8,4 Excellent
Based on 8 926 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Excellent location ,and secure parking .
Excellent
9,0
Pros: Very central. Great location for anything.
Excellent
10,0
Pros: Very relaxed and the only noise was from! The road at the bottom very happy with the whole three days
Excellent
10,0
Pros: Great location. Helpful staff. Comfortable bed. Very good shower. Nothing to fault. Really enjoyed our stay.
Good
7,5
Pros: Location, staff friendly, good breakfast
Mediocre
2,5
Excellent
8,3
Pros: Staff were friendly, a nice breakfast, comfortable bed, good location close to transport links and city centre. Able to leave luggage with staff prior to check in. The blackout curtains were good.
Good
7,5
Pros: Location
Excellent
8,3
Pros: Bed was comfy breakfast was ok a warm steak
Excellent
9,6
Pros: Location
_S-image.jpg?width=330&height=170&xhint=336&yhint=705&crop=true)
Details
Reviews
Overall 8,4 Excellent
Based on 8 926 reviews
Location
8,9
WiFi
8,2
Service
7,9
Room
7,1
Breakfast
6,9
Food
5,2
Bar
4,9
Value
4,6
Amenities
4,1
Location
9,0
Service
8,1
Room
8,0
Breakfast
8,0
Food
5,2
Value
5,1
Bar
4,5
Amenities
4,1
Location
9,1
Service
8,1
Breakfast
7,5
Room
7,0
Food
5,0
Value
4,4
Amenities
4,2
Location
9,4
Service
7,6
Breakfast
7,0
Room
5,9
Comfort
5,3
Food
5,3
Value
4,0
Amenities
4,0
Location
9,0
Service
7,5
Room
6,4
Breakfast
6,2
Comfort
5,5
Value
4,1
8,3 Excellent
Pros: Excellent location ,and secure parking .
Cons: Bar area could do with a refit .
9,0 Excellent
Pros: Very central. Great location for anything.
Cons:
10,0 Excellent
Pros: Very relaxed and the only noise was from! The road at the bottom very happy with the whole three days
Cons: All was ok no dislikes
10,0 Excellent
Pros: Great location. Helpful staff. Comfortable bed. Very good shower. Nothing to fault. Really enjoyed our stay.
Cons:
7,5 Good
Pros: Location, staff friendly, good breakfast
Cons: Room was very expensive Evidence of previous visitor in the bathroom and cobwebs in the room
2,5 Mediocre
Pros:
Cons: Booked to stay in December and they booked me in for the day I was booking it for took the money and blamed me and were snotty on phone when was ringing to explain wouldn't even kept the money they took and re book it toward my correct date what I wanted.
8,3 Excellent
Pros: Staff were friendly, a nice breakfast, comfortable bed, good location close to transport links and city centre. Able to leave luggage with staff prior to check in. The blackout curtains were good.
Cons: We were hoping for a bath in the room although the shower was good enough. Miscellaneous stains here and there (chair for example) - room 804.
7,5 Good
Pros: Location
Cons: Very limited parking had to park in the NCP car park a couple of streets away at a discounted cost of 18 GBP per day. This is not clear in the hotel description
8,3 Excellent
Pros: Bed was comfy breakfast was ok a warm steak
Cons: Wrong meal arrived , slow service at bar
9,6 Excellent
Pros: Location
Cons: Charges for car park
Overlooking the River Ouse, the Park Inn by Radisson is located in the centre of York. It offers air-conditioned rooms with flat-screen TVs, a riverside bar, a modern restaurant and on-site parking. The bright and airy rooms at the Park Inn by Radisson York feature bathrooms with drench showers. They also include Wi-Fi access, tea/coffee-making facilities and a 24-hour room service menu. Some rooms have views of the river. Guests receive free passes to the Innaction Health and Fitness Club, which is next door to the hotel. It has a gym, treatment rooms and a beauty salon. The RBG Restaurant serves an international menu and a daily carvery. The Bar has a wide selection of drinks and a snack menu. York Train Station and the shopping district are just a 5-minute walk away. York has many fantastic sights including York Minster, The Shambles and York Cathedral. 2017 TripAdvisor Certificate of Excellence winner
The Principal York, steps from the train station, is the perfect base from which to discover the historic city of York. Blending the grandeur of late-Victorian architecture with the comforts of modern travel, Principal York offers its guests the warmest welcome this side of the Pennines. Award-winning interior architects Goddard Littlefair have refurbished and restored the hotel’s rooms and public spaces to create 155 elegant, comfortable bedrooms and suites in balanced, neutral tones that offer more than just a place to sleep. Free, superfast Wi-Fi with a maximum bandwidth of 100Mb is available throughout the hotel and if you decide to visit us by car, the hotel provides a car park for guests’ use at a charge of £15 for 24 hours.
Overall 8,4 Excellent
Based on 5 500 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
3,8
Pros: The common areas look really grand.
Okay
5,4
Pros: The gentleman that greeted us in the car park named Sreve.
Excellent
8,8
Pros: Everything at the hotel was really nice.
Excellent
8,3
Pros: We did not eat at the hotel as we had made other arrangements
Excellent
8,0
Pros: we didn't eat at the hotel, the accommodation was fine and the staff very helpful. the location was just a short walk away from the town centre so couldn't have been better.
Excellent
9,2
Pros: Breakfast was amazing, lots to choose from, loved the lemon muffins. Bedrooms really nice and clean.
Excellent
10,0
Pros: Very nice to be able to step off the train and into the hotel. Enjoyed having a small living room separate from the bedroom. Very quiet.
Excellent
10,0
Pros: The bathroom was fantastic
Mediocre
3,0
Pros: (Had to include this because they would not let me right everything in the what didn't you like) My mother and I booked this as a weekend trip, we picked one of the Annex room - to me this means a room with a sloped ceiling. When I arrived at the hotel, turns out the Annexed means in a completely different building, this was a huge let down as the reason we had picked the hotel was because of the beautiful building. To get to this building we had to go underground and pass all the staff kitchens, there was an odd smell down there and it made us feel like we were 'hidden', I though it was a bit deceiving. The room was facing the rail station, meaning that whenever a train passed by the room would shake a bit. The room though was more spacious, but our spirits were low as we felt like we were staying at a holiday in rather than a fancy hotel. We came back to the room after exploring, there was a smell of sewage in the room, we could barely open the window. Then we had to get staff to come and help us turn on the heating. The next morning when we were ready to shower, the water pressure was absolutely dismal. When we tried to call there was no answer, no answer the 5 times we tried to call, I shudder to think what would've happened if we were in a state of emergency. I went down and decided to speak with the duty manager, I explained to Sarah the situation. I did not feel heard at all, she kept on making excuses and justifying, there was not one 'I apologize' or 'I'm sorry for your discomfort' etc. Just excused.
Excellent
10,0
Pros: Beautiful looking with character
Details
Reviews
Overall 8,4 Excellent
Based on 5 500 reviews
WiFi
9,6
Location
9,0
Vibe
8,7
Service
7,9
Food
6,3
Breakfast
6,2
Room
5,9
Cleanliness
4,9
Comfort
4,5
Value
4,1
Location
9,2
Service
7,8
Breakfast
6,2
Food
5,8
Room
5,2
Cleanliness
4,4
Value
4,2
Comfort
3,8
Location
9,4
Service
7,2
Breakfast
6,6
Food
6,3
Pool
5,9
Room
5,1
Cleanliness
4,8
Comfort
4,1
Value
3,9
Location
9,0
Service
6,9
Food
6,2
Room
5,1
Comfort
4,1
Location
9,3
Service
7,5
Room
5,5
Comfort
5,0
3,8 Mediocre
Pros: The common areas look really grand.
Cons: A four star price for a two star room... Not worth it. We were sold on the look of the lobby, shared spaces and strong overall rating. This was the only thing that did not dissapoint. After that it all went downhill however. We got a room at the end of the building without wifi. The walk towards it was through a dark corridor (there is hardly daylight) with dirty and stained carpets. The room was very damp and small (12m2) and was just 30mtr from the train tracks. The diesel locs made sure you couldnt really get a good night sleep. We wanted to order roomservice, but reception was not answering the phone and when they finally did - after three unsuccesful attempts- our call had to be forwarded. Overal sense tgat I got was that they really dont care about you unless you have one of the more expensive rooms.
5,4 Okay
Pros: The gentleman that greeted us in the car park named Sreve.
Cons: The room and bathroom were grubby, the shower didn’t work.
8,8 Excellent
Pros: Everything at the hotel was really nice.
Cons: The only issue was the previous occupants food and dirty dishes were left outside our hotel room door for over 2 hours.
8,3 Excellent
Pros: We did not eat at the hotel as we had made other arrangements
Cons:
8,0 Excellent
Pros: we didn't eat at the hotel, the accommodation was fine and the staff very helpful. the location was just a short walk away from the town centre so couldn't have been better.
Cons: I would have liked a bath in the room
9,2 Excellent
Pros: Breakfast was amazing, lots to choose from, loved the lemon muffins. Bedrooms really nice and clean.
Cons:
10,0 Excellent
Pros: Very nice to be able to step off the train and into the hotel. Enjoyed having a small living room separate from the bedroom. Very quiet.
Cons: Had to unplug one lamp in the living room, because there was no switch on it.
10,0 Excellent
Pros: The bathroom was fantastic
Cons: Having to pay for the car parking
3,0 Mediocre
Pros: (Had to include this because they would not let me right everything in the what didn't you like) My mother and I booked this as a weekend trip, we picked one of the Annex room - to me this means a room with a sloped ceiling. When I arrived at the hotel, turns out the Annexed means in a completely different building, this was a huge let down as the reason we had picked the hotel was because of the beautiful building. To get to this building we had to go underground and pass all the staff kitchens, there was an odd smell down there and it made us feel like we were 'hidden', I though it was a bit deceiving. The room was facing the rail station, meaning that whenever a train passed by the room would shake a bit. The room though was more spacious, but our spirits were low as we felt like we were staying at a holiday in rather than a fancy hotel. We came back to the room after exploring, there was a smell of sewage in the room, we could barely open the window. Then we had to get staff to come and help us turn on the heating. The next morning when we were ready to shower, the water pressure was absolutely dismal. When we tried to call there was no answer, no answer the 5 times we tried to call, I shudder to think what would've happened if we were in a state of emergency. I went down and decided to speak with the duty manager, I explained to Sarah the situation. I did not feel heard at all, she kept on making excuses and justifying, there was not one 'I apologize' or 'I'm sorry for your discomfort' etc. Just excused.
Cons: She offered for us to shower in a different room - this was perplexing, as if we were going to take our suitcases all over the hotel to a room that we weren't even staying in. I then asked if we could move rooms (what should've been offered initially) she reluctantly agreed and showed me a room with two twin bed in the 'main house' and told me that we would've had to pay more for these rooms, it felt like a joke, the room was minuscule, I reluctantly agreed to this room. I then asked her to include complementary breakfast as a gesture of good will, she then responded 'you can either have the room or breakfast, not both'. When I returned to the original room frustrated, I called back the duty manager and told her that we are going to leave the hotel as we had lost faith and wanted our money back. She agreed to reimburse use for the first night stay, provide us with a room change, and with breakfast. We were happy with the result but honestly I felt emotionally drained from the whole experience. We were only staying at the hotel two nights and then were faced with a rude duty manager who felt like she was doing us a favour. When you book these kind of hotels you expect a certain level of service and though the staff was nice and polite I found the manager to be hostile and filled with excuses, not a good standard for such a hotel. The rest of our stay was fine but I definitely wont be returning to this place, which is a shame because the hotel is extremely beautiful and well situated.
10,0 Excellent
Pros: Beautiful looking with character
Cons: Nothing
The Principal York, steps from the train station, is the perfect base from which to discover the historic city of York. Blending the grandeur of late-Victorian architecture with the comforts of modern travel, Principal York offers its guests the warmest welcome this side of the Pennines. Award-winning interior architects Goddard Littlefair have refurbished and restored the hotel’s rooms and public spaces to create 155 elegant, comfortable bedrooms and suites in balanced, neutral tones that offer more than just a place to sleep. Free, superfast Wi-Fi with a maximum bandwidth of 100Mb is available throughout the hotel and if you decide to visit us by car, the hotel provides a car park for guests’ use at a charge of £15 for 24 hours.
A 3-star hotel in the heart of York city and part of The House of Daniel Thwaites collection. Enjoy a contemporary interior, perfect places to relax and unwind, stylish bedrooms with comfortable beds and a restaurant serving seasonal and local produce dishes. Also, complimentary use of the gym facilities will make your stay extra special. At Daniel Thwaites, we deliver superb hospitality in all of our properties.
Overall 8,4 Excellent
Based on 3 401 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Made to feel very welcome staff friendly, rooms were spotless and good location
Excellent
9,6
Pros: All good including staff
Excellent
9,0
Pros: Location, cleanliness, room
Excellent
10,0
Pros: Modern. Well appointed. Near York Centre.
Good
6,7
Pros: It was clean and the room was a good size. The location was central and walking distance from shops and restaurant.
Excellent
8,3
Pros: location was very good as was breakfast. Room was very clean and modern
Good
6,3
Pros: Good size room
Excellent
9,2
Pros: The cottages were beautifully decorated...tasteful and smart. Oh-so comfortable beds and lush bathrooms. Very friendly, cheerful and obliging staff. Perfect for our group of friends who all wish to return.
Excellent
8,3
Pros: Cleanliness. All my needs were met re equipment and room facilities.
Excellent
8,3
Pros: Close to town centre. In all a good hotel
Details
Reviews
Overall 8,4 Excellent
Based on 3 401 reviews
Location
9,1
Wellness
9,0
Service
8,4
Breakfast
7,8
WiFi
7,7
Amenities
6,9
Room
6,3
Value
4,5
Location
9,5
Service
8,0
Amenities
7,5
Breakfast
7,2
Room
6,2
Value
5,5
Location
8,8
Service
7,8
Breakfast
7,7
Room
6,4
Comfort
6,3
Value
4,1
Location
8,9
Service
8,8
Breakfast
7,9
Amenities
7,0
Room
6,3
Location
8,6
Service
7,7
Breakfast
7,6
Amenities
6,7
Room
6,3
Value
4,0
10,0 Excellent
Pros: Made to feel very welcome staff friendly, rooms were spotless and good location
Cons: Would have preferred bath look
9,6 Excellent
Pros: All good including staff
Cons:
9,0 Excellent
Pros: Location, cleanliness, room
Cons: Meeting on reception poor, rather abrupt. Only one female receptionist had this attitude all others very welcoming and pleasent
10,0 Excellent
Pros: Modern. Well appointed. Near York Centre.
Cons: All was good
6,7 Good
Pros: It was clean and the room was a good size. The location was central and walking distance from shops and restaurant.
Cons: The rooms and common areas were quite institutional in style and first thing in the morning there were really loud plumbing noises that woke us up. The place generally needed some refurbishment as paint was peeling on the window frames.
8,3 Excellent
Pros: location was very good as was breakfast. Room was very clean and modern
Cons: Storage in the room wasn't very good, no shelving for shirts, t-shirts etc, only one shelf in room which was a bit high to store things on so had keep stuff in the cases. Nowhere for toiletries in the bathroom, no shelves, cabinets so had to keep all the toiletries in the bedroom. I think there was no thought as to where to store things when the room was updated as the room itself was lovely
6,3 Good
Pros: Good size room
Cons: High charges for breakfast
9,2 Excellent
Pros: The cottages were beautifully decorated...tasteful and smart. Oh-so comfortable beds and lush bathrooms. Very friendly, cheerful and obliging staff. Perfect for our group of friends who all wish to return.
Cons:
8,3 Excellent
Pros: Cleanliness. All my needs were met re equipment and room facilities.
Cons: I was disappointed to be staying in the new annexe at the back rather than an original room. Staff were not unpleasant but seemed unable to raise e en a glimmer of a smile and were not welcoming. Car parking entry and exit not thought through. Could be better. Car park difficult.
8,3 Excellent
Pros: Close to town centre. In all a good hotel
Cons: Stop for 3 days with inadequate draw space. Requested drinks at start of breakfast but on one occasion arrived after our breakfast. Told short of staff. Room cleaned and on one occasion no replenishment of refreshments. Had a coach party which took preference.
A 3-star hotel in the heart of York city and part of The House of Daniel Thwaites collection. Enjoy a contemporary interior, perfect places to relax and unwind, stylish bedrooms with comfortable beds and a restaurant serving seasonal and local produce dishes. Also, complimentary use of the gym facilities will make your stay extra special. At Daniel Thwaites, we deliver superb hospitality in all of our properties.
With a stay at Queens Hotel, you'll be centrally located in York, within a 5-minute walk of York Dungeon and Jorvik Viking Centre. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
-188808.jpg?width=66&height=66&crop=true)
-981784.jpg?width=66&height=66&crop=true)
-578355.jpg?width=66&height=66&crop=true)
Overall 8,4 Excellent
Based on 2 462 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10,0
Pros: Bed great everything excellent
Good
7,9
Pros: The location of the hotel was excellent and the hotel had good disabled facilities
Excellent
9,2
Pros: Nice clean close enough to everything ! Could do with a few more power sockets
Good
7,0
Pros: staff were polite and helpful
Excellent
8,0
Pros: A nice view from the room overlooking the river.
Excellent
10,0
Pros: The bed was really comfortable!
Good
7,5
Excellent
9,6
Pros: Location great
Excellent
10,0
Pros: Everything was great.Food fantastic. Room spacias .and clean.
Excellent
9,4
Pros: Fantastic Location
The perfect location for a City Break, comfortable spacious bedrooms, enjoyable breakfast, relaxed atmosphere, River Ouse flows past front of hotel.
Excellent
9,6
Pros: Clean and tidy, good breakfast, pleasant staff will definitely be going back.
Good
7,7
Pros: Location for centre of York excellent. Room good size. Bed a bit on the firm side. Riverside view from the room.
-188808.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8,4 Excellent
Based on 2 462 reviews
Location
9,1
Service
8,8
Breakfast
7,8
Room
7,2
Value
5,5
WiFi
4,2
Location
9,3
Service
8,6
Breakfast
8,5
Room
6,7
Comfort
5,8
Value
4,9
Vibe
4,4
Location
9,4
Service
8,9
Breakfast
7,8
Room
7,0
Comfort
6,4
Vibe
5,2
Location
8,9
Room
6,8
Comfort
5,7
10,0 Excellent
Pros: Bed great everything excellent
Cons:
7,9 Good
Pros: The location of the hotel was excellent and the hotel had good disabled facilities
Cons: The television was very small
9,2 Excellent
Pros: Nice clean close enough to everything ! Could do with a few more power sockets
Cons: The tv was very small and the pillow a bit thin
7,0 Good
Pros: staff were polite and helpful
Cons: Expensive for the type of hotel for the price breakfast should have been included.
8,0 Excellent
Pros: A nice view from the room overlooking the river.
Cons: Over priced for quite ordinary facilities.
10,0 Excellent
Pros: The bed was really comfortable!
Cons:
7,5 Good
Pros:
Cons: internet was slow
9,6 Excellent
Pros: Location great
Cons:
10,0 Excellent
Pros: Everything was great.Food fantastic. Room spacias .and clean.
Cons: Ramp up to reception please.
9,4 Excellent
Pros: Fantastic Location
The perfect location for a City Break, comfortable spacious bedrooms, enjoyable breakfast, relaxed atmosphere, River Ouse flows past front of hotel.
Cons:
9,6 Excellent
Pros: Clean and tidy, good breakfast, pleasant staff will definitely be going back.
Cons: Nothing
7,7 Good
Pros: Location for centre of York excellent. Room good size. Bed a bit on the firm side. Riverside view from the room.
Cons: Because of the heat and lack of air conditioning had to keep window open. But noise from outside bars on opposite bank of the river was intrusive.
With a stay at Queens Hotel, you'll be centrally located in York, within a 5-minute walk of York Dungeon and Jorvik Viking Centre. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Hilton York is a 4-star hotel within the city walls, located in the heart of York, England. It is a 10-minute walk to York Minster and other York attractions, and a 15-minute walk from the main Train Station. Dine in Towers Restaurant and Bar, with views of Cliffords Tower or for a more relaxed feel, join us in Applejack's Bar and Grill. Enjoy a work out in our 24-hour fitness room. York attractions are on the hotel doorstep, including Clifford's Tower, York Minster, the Jorvik Viking Centre and York Dungeons. The city-center Hilton York hotel, a 5-minute drive from the train station, has eight meeting rooms for 2-180 guests, offers business center services and wireless internet access in the meeting rooms and lobby. Book a Deluxe Balcony Room for views of Clifford's Tower.
Overall 8,3 Excellent
Based on 3 888 reviews
All reviews
- All reviews
Good
7,4
Pros: location
Good
7,9
Pros: Location is perfect. Parking is so easy but quite expensive. Staff friendly. Upgraded for free as anniversary- very nice touch.
Okay
5,8
Excellent
8,3
Pros: Excellent location and very helpful and nice staff.
Excellent
10,0
Pros: Breakfast not included but was excellent. Staff very helpful and friendly, will return.
Excellent
10,0
Pros: Very friendly staff excellent hotel home from home
Excellent
9,2
Pros: Bed super comfy, breakfast beautiful and freshly made throughout the morning . Great times for weekend breakfast.. staff super helpful & friendly . Location perfect.
Good
7,9
Excellent
9,2
Pros: City centre location near all the attractions. Staff friendly and helpful, room was clean, tidy and comfortable. Breakfast excellent.
Good
7,9
Pros: Location and facilities
Excellent
8,3
Pros: Staff were very helpful and friendly
Good
6,7
Pros: cental location. clean and quiet rooms. very helpful staff.
Good
6,7
Pros: The location was fantastic for us just a short walk from the train station and near the opera house and shops.
Good
6,3
Pros: Bags carried to the rooms, very clean room, good sized rooms
Okay
5,7
Pros: nice and clean, "tight" basement carpark but with great staff and very good location. for what you get its a little on the expensive side but being right in the center of York some may expect to pay a premium.I get to travel the UK with work and have stayed in better hotels for less omney but it was still a very nice place.
Good
6,3
Pros: The location was excellent.
Mediocre
3,6
Pros: garage parking was possible
Good
6,4
Pros: The room was of a decent size and was clean and tidy. The hotel was in a good location. The staff were pleasant and helpful
Mediocre
3,6
Pros: $self.pros
Okay
4,0
Pros: york its self
Good
7,6
Pros: Hotel was very nice comfortable rooms. Staff were very helpful
.equals("")
Cons: $self.cons
Details
Reviews
Overall 8,3 Excellent
Based on 3 888 reviews
Cleanliness
8,4
Comfort
8,0
Location
9,3
Services
7,9
Staff
8,8
Value for money
7,1
7,4 Good
Pros: location
Cons: Room was way to small for family of four. Not enough legroom to open suitcases, etc.
7,9 Good
Pros: Location is perfect. Parking is so easy but quite expensive. Staff friendly. Upgraded for free as anniversary- very nice touch.
Cons: Pillows uncomfortable. Bed uncomfortable. Rooms could do with better sound proofing, gap under door so heard people talking in corridor at all hours, could hear people in adjacent rooms and room above. Unfortunately this has put us off staying again which is a shame.
5,8 Okay
Pros:
Cons: Bathroom too small,bed no very comfortable.
8,3 Excellent
Pros: Excellent location and very helpful and nice staff.
Cons: Rooms basic but comfortable. Overall thought you would get more for your money.
10,0 Excellent
Pros: Breakfast not included but was excellent. Staff very helpful and friendly, will return.
Cons:
10,0 Excellent
Pros: Very friendly staff excellent hotel home from home
Cons: Everything
9,2 Excellent
Pros: Bed super comfy, breakfast beautiful and freshly made throughout the morning . Great times for weekend breakfast.. staff super helpful & friendly . Location perfect.
Cons: There was nothing to complain about .
7,9 Good
Pros:
Cons: Rooms looked aged and old fashioned and not what I expect for a Hilton.
9,2 Excellent
Pros: City centre location near all the attractions. Staff friendly and helpful, room was clean, tidy and comfortable. Breakfast excellent.
Cons: WiFi cost £12.99 per night, I expect this to be free in a 4 star! £25.00 per night carparking, but I guess this is city centre pricing.
7,9 Good
Pros: Location and facilities
Cons: Parking prices
8,3 Excellent
Pros: Staff were very helpful and friendly
Cons:
6,7 Good
Pros: cental location. clean and quiet rooms. very helpful staff.
Cons:
6,7 Good
Pros: The location was fantastic for us just a short walk from the train station and near the opera house and shops.
Cons: The room was a little small but very nice.
6,3 Good
Pros: Bags carried to the rooms, very clean room, good sized rooms
Cons: cost for extra items, e.g. drink, foor etc.
5,7 Okay
Pros: nice and clean, "tight" basement carpark but with great staff and very good location. for what you get its a little on the expensive side but being right in the center of York some may expect to pay a premium.I get to travel the UK with work and have stayed in better hotels for less omney but it was still a very nice place.
Cons: hotel was quite noisy till late but there was a wedding on down stairs so its all good.
6,3 Good
Pros: The location was excellent.
Cons:
3,6 Mediocre
Pros: garage parking was possible
Cons: no air co in room and noisy corridor
6,4 Good
Pros: The room was of a decent size and was clean and tidy. The hotel was in a good location. The staff were pleasant and helpful
Cons: The shower was not great in terms of water pressure. For the price of the stay breakfast should have been included and there should have been decent biscuits in the room. When we arrived there was not enough parking spaces for the two cars in our group.
3,6 Mediocre
Cons: we have stayed in hotels in london etc, which were a lot better value for money and definatly a 4star experiance! our room in the hilton york left a lot to be desired!!
4,0 Okay
Pros: york its self
Cons: not being able to park
7,6 Good
Pros: Hotel was very nice comfortable rooms. Staff were very helpful
Hilton York is a 4-star hotel within the city walls, located in the heart of York, England. It is a 10-minute walk to York Minster and other York attractions, and a 15-minute walk from the main Train Station. Dine in Towers Restaurant and Bar, with views of Cliffords Tower or for a more relaxed feel, join us in Applejack's Bar and Grill. Enjoy a work out in our 24-hour fitness room. York attractions are on the hotel doorstep, including Clifford's Tower, York Minster, the Jorvik Viking Centre and York Dungeons. The city-center Hilton York hotel, a 5-minute drive from the train station, has eight meeting rooms for 2-180 guests, offers business center services and wireless internet access in the meeting rooms and lobby. Book a Deluxe Balcony Room for views of Clifford's Tower.
At Holiday Inn York City Centre, you are conveniently located within the city walls and only minutes away from the heart of everything our historic city of York has to offer. A visit to the famous Jorvik Viking Centre is a must, a popular attraction for adults and kids alike, or take a walk down The Shambles, voted Britain’s Most Picturesque Street. We are also just minutes away from the famous Betty's Tea Room, pop in for an afternoon tea or just grab one of their famous Fat Rascals.Our hotel has 100 modern bedrooms with free Wi-Fi, comfy beds and walk-in showers. We also offer 3 meeting rooms with free Wi-Fi, accommodating up to 60 guests, and can tailor the layout to best suit your needs.Start your day with a hot buffet breakfast in our restaurant which is also open for dinner, Kid's eat free. In the hotel bar, you can enjoy a snack or unwind with friends or family over a drink. Feel like staying in? Enjoy a meal from the room service menu.Holiday Inn York City Centre is conveniently located for all of the sights of York, but is also a great base for all the beautiful attractions and scenery in Yorkshire.We look forward to welcoming you.
Overall 8,3 Excellent
Based on 2 073 reviews
All reviews
- All reviews
Good
6,7
Good
6,7
Pros: Staff was nice, + iron and iron desk were available in the room.
Excellent
10,0
Pros: I was extremely happy that accommodation and great care was taken over my child with additional needs.
Excellent
8,0
Pros: Reception staff were very nice and welcoming.
Good
7,9
Pros: Bed was comfy and the location to the centre was good, information for parking would be better
Excellent
10,0
Pros: Very clean, close to the centre and a very good sleep
Excellent
9,6
Pros: Central location, Modern rooms and building, easy access to rroms, lovel safe feeling. Very polite staff, especially in bar and on reception. Comfortable beds. Nice pillows. Powerful shower, all good.
Excellent
8,8
Pros: Check in staff was brilliant when we got there. Hotel is easy access to centre and out to A1. 100% better than Harlow where we stay regular.
Good
7,9
Pros: All was good.
Excellent
9,6
Pros: Great breakfast. Good value for money
Good
7,3
Pros: Very helpful and polite staff throughout the hotel
Okay
5,3
Pros: Good location
Okay
5,3
Pros: Clean modern room. Breakfast was great.
Okay
5,7
Pros: Good food, comfortable bed and location was good
Good
6,7
Pros: Staff very friendly,ideal hotel for short break
Good
6,4
Pros: The comfort and style. Good location and was really close to everything. Staff were friendly and helpful.
Okay
5,6
Pros: Convenience of the hotel to the City centre
Excellent
8,0
Pros: The room and staff could not be faulted. Would highly recommend.
.equals("")
Cons: $self.cons
Good
7,6
Pros: It was very clean and fresh.
.equals("")
Cons: $self.cons
Excellent
8,0
Pros: very convenient location & availability of secure car parking; presentation of room; great breakfast; friendliness and assistance of staff - very helpful at check-in and check-out (included checking on our car parking and reminder to turn off car headlights)
Details
Reviews
Overall 8,3 Excellent
Based on 2 073 reviews
Cleanliness
8,5
Comfort
8,0
Location
8,9
Services
7,9
Staff
8,7
Value for money
7,6
6,7 Good
Pros:
Cons: Lift w as out of order on arrival so had to carry luggage and pushchair to top floor 10 flights of stairs - staff were good and helped carry but still. A stuggle with a lively 2 yo
6,7 Good
Pros: Staff was nice, + iron and iron desk were available in the room.
Cons: it was a very noisy room - huge conditioners were installed opposite the window. All rooms that are located at 1st floor have the same problem.
10,0 Excellent
Pros: I was extremely happy that accommodation and great care was taken over my child with additional needs.
Cons: There was nothing i didn't like
8,0 Excellent
Pros: Reception staff were very nice and welcoming.
Cons: The glass covering the hot breakfast buffet was full of dust, and the morning staff need to iron their uniform shirts, as this is not a good first impression when arriving at the restaurant.
7,9 Good
Pros: Bed was comfy and the location to the centre was good, information for parking would be better
Cons:
10,0 Excellent
Pros: Very clean, close to the centre and a very good sleep
Cons: No parking and expensive to park in the nearby displays
9,6 Excellent
Pros: Central location, Modern rooms and building, easy access to rroms, lovel safe feeling. Very polite staff, especially in bar and on reception. Comfortable beds. Nice pillows. Powerful shower, all good.
Cons:
8,8 Excellent
Pros: Check in staff was brilliant when we got there. Hotel is easy access to centre and out to A1. 100% better than Harlow where we stay regular.
Cons: Parking not on site and expensive.
7,9 Good
Pros: All was good.
Cons: The overall cost
9,6 Excellent
Pros: Great breakfast. Good value for money
Cons: Hotel a bit pricey really.
7,3 Good
Pros: Very helpful and polite staff throughout the hotel
Cons: More parking would be nice
5,3 Okay
Pros: Good location
Cons: Rooms were small and basic.
5,3 Okay
Pros: Clean modern room. Breakfast was great.
Cons: Rooms to hot, beds to soft. Would like the choice of a bath.
5,7 Okay
Pros: Good food, comfortable bed and location was good
Cons: Lack of suitable clothes storage - only hanging space no suitable draw space,. No room safe
6,7 Good
Pros: Staff very friendly,ideal hotel for short break
Cons: rooms not very warm
6,4 Good
Pros: The comfort and style. Good location and was really close to everything. Staff were friendly and helpful.
Cons: There were a few minor issues Room was extremely hot but a fan was provided. It was noise in the morning with then Kitchen staff were making breakfast which was below our room. One strange thing was where we were allowed to keep our bags before we checked in our room...this room was unmanned unlocked. I would of liked to keep out luggage somewhere secure, although on request the staff did keep my laptop at reception instead Wireless access was poor had problems connecting.
5,6 Okay
Pros: Convenience of the hotel to the City centre
Cons: The lack of a car park and the lack of additional lifts. To have one small lift in a hotel of this size is ridiculous.
8,0 Excellent
Pros: The room and staff could not be faulted. Would highly recommend.
7,6 Good
Pros: It was very clean and fresh.
8,0 Excellent
Pros: very convenient location & availability of secure car parking; presentation of room; great breakfast; friendliness and assistance of staff - very helpful at check-in and check-out (included checking on our car parking and reminder to turn off car headlights)
Cons: all good
At Holiday Inn York City Centre, you are conveniently located within the city walls and only minutes away from the heart of everything our historic city of York has to offer. A visit to the famous Jorvik Viking Centre is a must, a popular attraction for adults and kids alike, or take a walk down The Shambles, voted Britain’s Most Picturesque Street. We are also just minutes away from the famous Betty's Tea Room, pop in for an afternoon tea or just grab one of their famous Fat Rascals.Our hotel has 100 modern bedrooms with free Wi-Fi, comfy beds and walk-in showers. We also offer 3 meeting rooms with free Wi-Fi, accommodating up to 60 guests, and can tailor the layout to best suit your needs.Start your day with a hot buffet breakfast in our restaurant which is also open for dinner, Kid's eat free. In the hotel bar, you can enjoy a snack or unwind with friends or family over a drink. Feel like staying in? Enjoy a meal from the room service menu.Holiday Inn York City Centre is conveniently located for all of the sights of York, but is also a great base for all the beautiful attractions and scenery in Yorkshire.We look forward to welcoming you.
Overlooking the idyllic banks of the River Foss, guests can enjoy a 4-Star, family-friendly stay at our Novotel York Centre hotel. Situated close to the historical City walls, the hotel is perfectly located for exploring the countless cultural offerings. The hotel features a Gourmet Bar which serves a range of international dishes as well as light snacks and afternoon tea. Our Conference and Banqueting rooms cater for small meetings for 2 people to Weddings and events for up to 120.
Overall 8,0 Excellent
Based on 8 705 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7,9
Pros: The room and bathroom were clean and the bed comfortable.c
Good
7,0
Pros: The breakfast was very good - lots of choice
Good
6,3
Pros: Lovely hotel good location
Excellent
8,3
Pros: Nice an chilled, the bar downstairs was nice an the hotel was very clean an modern
Good
7,5
Pros: Good location
Good
7,9
Pros: The bed was very comfortable, good shower, and the breakfast was delicious, fresh and a good variety.
Okay
5,4
Pros: There was stains on the pillows ,floor and walls There was evidence the room had not been hoovered there was also a teacup that had stains and chips and cracks in it all in all not what you expect from a four-star hotel
Good
7,1
Pros: Staff were very friendly and helpful ,breakfast very good as was dinner on the 2 nights we ate in the hotel.
Excellent
9,0
Pros: Location was nice. Hotel was very clean and quiet
Excellent
10,0
Pros: Everything, staff are so welcoming one of the best hotels we’ve stayed in absolutely amazing would definitely come back
Details
Reviews
Overall 8,0 Excellent
Based on 8 705 reviews
Location
8,8
Service
8,3
WiFi
8,2
Breakfast
7,3
Room
6,6
Food
6,6
Pool
6,1
Amenities
5,6
Cleanliness
4,4
Value
4,4
Wellness
1,7
Location
8,7
Service
8,3
Breakfast
7,3
WiFi
7,0
Food
6,7
Room
6,6
Amenities
5,3
Value
4,5
Cleanliness
4,4
Wellness
1,5
Location
8,9
Service
7,7
Breakfast
7,2
WiFi
7,0
Pool
6,9
Room
6,0
Comfort
5,9
Amenities
5,5
Value
4,5
Cleanliness
4,0
Wellness
2,0
Service
9,2
Location
8,9
Room
7,4
Breakfast
7,0
Food
6,6
Amenities
5,9
Cleanliness
5,1
Value
4,5
Location
8,9
Service
8,1
Breakfast
7,5
Room
7,0
Amenities
5,8
Value
4,7
Cleanliness
4,4
7,9 Good
Pros: The room and bathroom were clean and the bed comfortable.c
Cons:
7,0 Good
Pros: The breakfast was very good - lots of choice
Cons: Would have preferred a different dining area for evening meal
6,3 Good
Pros: Lovely hotel good location
Cons: We had to wait 2hrs after checkin for our room as it still wasn't ready we kept being told it would be ready soon, there simply wasn't enough staff they were very over run, it took half hr to get a cocktail from the bar as there was only 1 member of staff on, also think its disappointing you have to pay for car park
8,3 Excellent
Pros: Nice an chilled, the bar downstairs was nice an the hotel was very clean an modern
Cons:
7,5 Good
Pros: Good location
Cons:
7,9 Good
Pros: The bed was very comfortable, good shower, and the breakfast was delicious, fresh and a good variety.
Cons: There wasn’t any toiletries,like advertised, had to ask for some shower gel. The consumables wasn’t stocked up the next day so again had to ask for tea and coffee and went and bought our own milk. And one of the mugs had a horrible crack and chip so had to ask for a replacement
5,4 Okay
Pros: There was stains on the pillows ,floor and walls There was evidence the room had not been hoovered there was also a teacup that had stains and chips and cracks in it all in all not what you expect from a four-star hotel
Cons: Clean room clean pillows
7,1 Good
Pros: Staff were very friendly and helpful ,breakfast very good as was dinner on the 2 nights we ate in the hotel.
Cons: Disapointed in our room considering we did upgrade, .Our room was not vaccuumed on arrival carpet was stained ,towels were poor quality, and didn,t like the separate toilet for hygiene reasons as there was no wash hand basin in it ,
9,0 Excellent
Pros: Location was nice. Hotel was very clean and quiet
Cons: no gym
10,0 Excellent
Pros: Everything, staff are so welcoming one of the best hotels we’ve stayed in absolutely amazing would definitely come back
Cons:
Overlooking the idyllic banks of the River Foss, guests can enjoy a 4-Star, family-friendly stay at our Novotel York Centre hotel. Situated close to the historical City walls, the hotel is perfectly located for exploring the countless cultural offerings. The hotel features a Gourmet Bar which serves a range of international dishes as well as light snacks and afternoon tea. Our Conference and Banqueting rooms cater for small meetings for 2 people to Weddings and events for up to 120.
With a stay at Elmbank Hotel & Lodge – part of The Cairn Collection in York, you'll be within a 5-minute drive of York Racecourse and York Dungeon. Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area.
Overall 8,0 Excellent
Based on 4 689 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
4,6
Excellent
10,0
Pros: excellent hotel. We didn’t expect it for what we paid
Excellent
10,0
Pros: Staff brilliant very clean room thank for a lovely stay and and we will be back
Excellent
9,6
Pros: Pleasant stay, modern rooms, friendly staff!
Excellent
8,0
Pros: The large room. The large comfy bed. The decor. The polite & attentive staff. Breakfast was great. Plenty of choice.
Mediocre
2,0
Excellent
10,0
Pros: Beautiful room and hotel newly refurbished
Excellent
8,3
Pros: It was in a great place to see the whole of York city and the sites and places to go
Okay
4,2
Pros: Very little. Was on a nice street and it was good it had a bar but that's about it. Really one of the worst hotels I've ever stayed at and would not recommend to Americans.
Excellent
9,2
Pros: Breakfast was good and varied. Very good quality produce, quick service, relaxed invironment yet clean and well maintained. Staff very helpful and attentive. We had bags as we were on a walking holiday, they kindly stored them on our last day so we didn't have to carry them around town.
Excellent
10,0
Pros: Clearly the recent restoration has been a great success, retaining the looks and feel of a substantial "gentleman's residence" whilst remaining eminently accessible - this largely due to the well trained, highly professional and unquestionably guest focussed front of house staff. My evening meal was fish and chips, not an easy dish to get absolutely right, but the chef clearly knew his/her business and produced a dish whose only equal, in my experience, was a Doyle's Fish Restraunt in Sydney. Unfortunately I take a light breakfast so was unable to sample most of the tempting options on offer. Your Hotel sets a standard that others should aspire to, many congratulations.
Excellent
9,2
Pros: I thought the hotel room was gorgeous and Was very affordable, great value for money. The staff were very helpful and answered any questions asked, especially the bald man, who I believe was the bar manager was very helpful had a great sense of humour and made us feel at home!
Details
Reviews
Overall 8,0 Excellent
Based on 4 689 reviews
Service
8,4
Location
8,2
Vibe
7,6
WiFi
6,7
Breakfast
6,5
Room
6,2
Bar
5,6
Food
5,5
Cleanliness
4,3
Service
9,0
Location
8,9
Vibe
8,8
Room
8,6
Comfort
8,5
Breakfast
7,3
Service
9,1
Location
8,6
Room
8,4
Breakfast
6,8
Cleanliness
5,1
Service
8,7
Location
8,2
Room
7,6
Vibe
7,3
Breakfast
7,0
Food
5,7
Location
8,0
Value
7,3
Comfort
6,3
Room
5,8
4,6 Okay
Pros:
Cons: Walls too thin Heard next door playing tennis all night until 5am. Will not be returning
10,0 Excellent
Pros: excellent hotel. We didn’t expect it for what we paid
Cons:
10,0 Excellent
Pros: Staff brilliant very clean room thank for a lovely stay and and we will be back
Cons: O
9,6 Excellent
Pros: Pleasant stay, modern rooms, friendly staff!
Cons:
8,0 Excellent
Pros: The large room. The large comfy bed. The decor. The polite & attentive staff. Breakfast was great. Plenty of choice.
Cons: The busy road but I am a light sleeper. Parking can be an issue but we were lucky & managed to find a space. The patio area needs some TLC.
2,0 Mediocre
Pros:
Cons: Hotel room and bathroom were very dirty, wallpaper was hanging off the walls. Very very noisy hotel especially the stairs. Needs a lot of renovation.
10,0 Excellent
Pros: Beautiful room and hotel newly refurbished
Cons: Nothing to fault the stay
8,3 Excellent
Pros: It was in a great place to see the whole of York city and the sites and places to go
Cons: Nothing we have been going to York for years and we have been very lucky to have been able to get the best out of the places we have stayed
4,2 Okay
Pros: Very little. Was on a nice street and it was good it had a bar but that's about it. Really one of the worst hotels I've ever stayed at and would not recommend to Americans.
Cons: Rooms were like hostel rooms, the showe had no pressure and you had to stand in the corner to get under it, rough building, dated interior, awful bed.
9,2 Excellent
Pros: Breakfast was good and varied. Very good quality produce, quick service, relaxed invironment yet clean and well maintained. Staff very helpful and attentive. We had bags as we were on a walking holiday, they kindly stored them on our last day so we didn't have to carry them around town.
Cons: Distance from town centre. If you like to walk then not an issue. Room cleaning was a bit late on the first day but staff were friendly and very helpful.
10,0 Excellent
Pros: Clearly the recent restoration has been a great success, retaining the looks and feel of a substantial "gentleman's residence" whilst remaining eminently accessible - this largely due to the well trained, highly professional and unquestionably guest focussed front of house staff. My evening meal was fish and chips, not an easy dish to get absolutely right, but the chef clearly knew his/her business and produced a dish whose only equal, in my experience, was a Doyle's Fish Restraunt in Sydney. Unfortunately I take a light breakfast so was unable to sample most of the tempting options on offer. Your Hotel sets a standard that others should aspire to, many congratulations.
Cons: I arrived at 6pm on a Sunday evening and got the last possible parking space within sight of the hotel by dint of having a very short car. Had it been raining it would have been tedious to have had to walk any distance with my luggage. That said I have no useful suggestions to offer. I was accommodated in the Lodge and an external light over the front door would be a great help when its dark.
9,2 Excellent
Pros: I thought the hotel room was gorgeous and Was very affordable, great value for money. The staff were very helpful and answered any questions asked, especially the bald man, who I believe was the bar manager was very helpful had a great sense of humour and made us feel at home!
Cons: I felt that the bar could stay open a little later as the last night we stayed it was closing as we came back, there was other people in who I believe felt the same.
With a stay at Elmbank Hotel & Lodge – part of The Cairn Collection in York, you'll be within a 5-minute drive of York Racecourse and York Dungeon. Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area.
Our guests benefit from so much more than just affordability. In each of our 91 guest rooms, you'll discover Sweet Beds, en suite power showers, a work desk and free fibre Wi-Fi to keep you connected while you're away from home. And with a hearty, unlimited breakfast spread on offer each morning, you're guaranteed to check out feeling rested, well fed and ready for whatever the day has in store.
Overall 7,5 Good
Based on 8 406 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Staff were very friendly and helpful
Excellent
9,1
Pros: The room was very clean and the staff were very friendly. The hotel is just a short walk from the train station and is just outside of the town centre.
Good
7,5
Pros: Breakfast was decent. Location was alright, close enough to the railway station to walk with luggage. Also walkable to major tourist places. Bit longer walks though.
Good
7,5
Pros: Good location and secure parking, comfortable bed.
Okay
5,8
Pros: The location was good and the staff were very friendly and helpful
Good
7,1
Good
6,7
Pros: Bed was big shower was good
Okay
5,0
Pros: Good room size
Mediocre
3,3
Pros: N/A
Excellent
10,0
Pros: Good location , clean and friendly staff.
Good
6,7
Pros: We asked for a wet room on arrival we were put out the way my friend struggles with stairs so they changed our room no problem there is no ramp and only a disabled lift at entrance which we were not allowed to use but there were only 4 steps the staff were very helpful
Details
Reviews
Overall 7,5 Good
Based on 8 406 reviews
Service
8,7
Location
8,3
Breakfast
8,2
WiFi
7,5
Value
6,2
Cleanliness
5,0
Room
5,0
Service
8,8
Location
8,2
Breakfast
8,2
WiFi
6,2
Value
5,8
Room
5,0
Breakfast
8,9
Service
8,4
Location
8,4
Value
5,5
Comfort
5,2
Room
4,9
Cleanliness
4,1
Location
9,0
Service
8,6
Breakfast
7,4
Value
6,4
WiFi
6,0
Room
5,3
Location
8,2
Service
8,0
Breakfast
7,8
Value
6,5
Room
4,7
Comfort
4,2
Vibe
3,6
8,3 Excellent
Pros: Staff were very friendly and helpful
Cons:
9,1 Excellent
Pros: The room was very clean and the staff were very friendly. The hotel is just a short walk from the train station and is just outside of the town centre.
Cons: The room was really small, which was ok for the price but it was quite hard for 2 people to get around the room at the same time.
7,5 Good
Pros: Breakfast was decent. Location was alright, close enough to the railway station to walk with luggage. Also walkable to major tourist places. Bit longer walks though.
Cons: Nothing in particular.
7,5 Good
Pros: Good location and secure parking, comfortable bed.
Cons: Strong smell of disinfectant in room which did seem clean but left us worried something was being covered up.
5,8 Okay
Pros: The location was good and the staff were very friendly and helpful
Cons: The room doesn’t not have a functioning window and the glass panel over the window was broken and hanging precariously. The bathroom is VERY cramped and they give you wooden sticks for your drink. Surely they can go to the expense of a spoon?
7,1 Good
Pros:
Cons: There was confusion when we arrived and we were told we only had a booking for one night. After a long drive this was a bit disappointing.
6,7 Good
Pros: Bed was big shower was good
Cons: Not a big enough tv not enough mirrors room nor very clean
5,0 Okay
Pros: Good room size
Cons: everything just a little bit tatty e.g. mirror frame in bathroom peeling off wall
3,3 Mediocre
Pros: N/A
Cons: It wasnt clean in the slightest. Staff didnt ask if our stay was okay they weren't at the desk twice when needed.
10,0 Excellent
Pros: Good location , clean and friendly staff.
Cons: Dreadful Wifi connection....anyone travelling on business would have an issue. As it was I have elderly and disabled relatives and contact was patchy to say the least.
6,7 Good
Pros: We asked for a wet room on arrival we were put out the way my friend struggles with stairs so they changed our room no problem there is no ramp and only a disabled lift at entrance which we were not allowed to use but there were only 4 steps the staff were very helpful
Cons: The window in our room didn't open so we had no ventilation but we were up and out all day the wet room was fine but when we used it the whole bathroom became wet through even though we pulled the curtain round
Our guests benefit from so much more than just affordability. In each of our 91 guest rooms, you'll discover Sweet Beds, en suite power showers, a work desk and free fibre Wi-Fi to keep you connected while you're away from home. And with a hearty, unlimited breakfast spread on offer each morning, you're guaranteed to check out feeling rested, well fed and ready for whatever the day has in store.
Where to stay in York?
Our Heatmaps tool will help you find the perfect place to stay in York by showing you how close hotel options are to major activities