Boston hotels near Citi Performing Arts Center

Cons: Parking for hotel guests should be free or lot cheaper

Cons: No heat

Cons: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway

Cons: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.

Cons: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.

Cons: I don't have any criticisms of this hotel!

Cons: I thought the rooms were small especially for a family of four.

Cons: Very pricey. Clock could not be reset and almost made me late for a meeting. TV channels kept losing signal.

Cons: The price

Cons: No working desk was placed in room (the TV table has a surface and a chair but it is not comfortable to use as a working desk). Not enough outlets of electricity and USB were available to connect all of our phones, tablets and computers. The room is a bit overpriced for what it is. Place more vending and ice machines in every floor.

Cons: Waited for shuttle bus for 25 minutes when told it would be ten. Couldn't check in until 11:15 pm despite having reservation. Ugh. Staff did best to compensate with reduced rate on room, drink voucher and muffins for my 4:30 am departure. But still missed getting to sleep before early start next day.

Cons: No mini bar. No Pool or jacuzzi.

Cons: You get the best but you pay for it too.

Cons: Very expensive. Restaurant is very pricey.

Cons: Awful service. We were charged twice for one room and we are still waiting for the hotel to do something. Afyer they lasted about half an hour trying to find our reservation, they made a new one and charged twice after we stayed for only one night.

Cons: City bus and subway not easily available. Water taxi ok in good weather only. Few options on eating.

Cons: Being extremely convenient to the airport, it was a hassle to get into town to do anything or eat anywhere other than the hotel.

Cons: Cabs to/from Back Bay, etc. can get pricey.

Cons: nothing except that I could only stay for one night

Cons: No microwave. No fridge. Peeling paint in bathroom. Wet carpet outside the bathroom causing an offensive aroma. Thankfully, it was a short trip. No redeeming value except its location.

Cons: When I first arrived to check in the person checking me in said I had two reservations, for two rooms, one paid for one not. I was pretty freaked when I heard this because they asked me to pay again at the desk. I contacted Kayak and according to the nice lady from the company she took care of everything and she did it was not on my bill. My complaint is that it shouldnt have been an issue to begin with, how stupid was the guy at the front desk? Kayak has been good to me with reservations why was that an issue? I actually dont understand how that would have even happened to begin with. My other complaint is even though I KNOW there were several conventions in town that weekend, I was really upset that my friends at the Sheraton got to have an extended check out till 2pm when I KNOW almost EVERY Marriott I have stayed at before has extended check out, the book says they offered it and the lady on the phone said they did NOT offer it specifically because of the convention. I don't see it as far if a hotel attached to the same convention center with the same amount of people could have it and I could not. Especially since the Marriott was a far nicer establishment the hotel room I stayed in and hotel in general was far better kept and polished then the Sheraton. So that was my only true disappointment. Especially since I did not have to check out, I was all set and would just leave. I understand as my mother used to work for Marriott that the maids have to come in and clean asap before new people check in around 4. But still, that just...was odd. In a hotel that large usually they have maids for a lot longer so, I guess I am just missing something.

Cons: I was very upset with the fact that my room had no internet access other than paying $13 to $17 a day. I am sure when I made my reservation through Kayak that in the description of the room it read that internet access was included. I called the concierge desk but they were of no help to me. As nice as my stay was, I would not stay at this hotel again nor would I recommend it. The elevators were a mess during my stay too. Everyone staying there was upset and complaining about the incredibly long wait times.

Cons: There was an extremely faint electronic beeping noise that me and my husband heard every night falling asleep; nothing that prohibited us from falling asleep, but I will say that I noticed it each night as I was falling asleep. A little pricey, but warranted given the location; we also didn't pay for parking as we had a family member with a free garage spot at work across town.

Cons: Shower stall wasn't clean. There were men's whiskers and soap scum stuck on the wall where a previous guest had apparently shaved in the shower. Also, hairs in tub and sink. For guests with children, include some pool toys. Maybe a small b-ball hoop and ball. Kids don't really enjoy doing laps.

Cons: No free wi-fi

Cons: Most hotels I stay in offer water & have it randomly placed around the hotel. There was none to be found here; including the gym. When we attempted to use the vending machine to buy some, only took $1.@@ or coins. We only had larger bills.

Cons: Nothing

Cons: Though Internet was available, only at exorbitant price; amenities in the room, none; one plain bottle of water was $7.50, though we had a nice view to the street, still the room was not cozy, rather detached , impersonal and with white all around gives the sensation one is in a hospital and it is sickening. no night reading lights. In the middle of night to much lights moving to the room frm out side.. It is clear one is not at home!

Cons: Arrived a little after 3pm to check-in, was told room would be ready within the hour (normal check in is 4pm) I called around 4:15pm and was told room was still not ready, did not get a text until 6:15pm that room was ready. Yes they stored our luggage while we went out and did our thing but that’s very disappointing, never had issues like that with a Marriott before...

Cons: Location

Cons: We were two guys gong to a red sox game and even though I had called ahead to request two twin beds, we were given a room with a king bed and fold out chair.

Cons: For $640/night there were zero amenities. Such as, the room came with 2 keurig pods, if you needed more (for your 4 night stay) they would happily provide them for you for $1 per kcup. Wifi was extra. Oh, there was a continental breakfast on the 28th floor however, for my $640/night that was not included in my stay. Not sure how you upgraded to coffee and a donut.

Cons: The elevators are slow.

Cons: Bit of a waiting line to check in

Cons: Everything there is super expensive....no free breakfast...16 dollar fruit plate..ridiculous

Cons: Water bottle in room cost $7.50. Elevators very slow on occasion. Very old TV system with limited HD channel selection.

Cons: Outdated hotel for these prices.

Cons: The price!!!!

Cons: I can't say anything but great things .

Cons: Considering the cost of the 3 rooms (we had a family group of 9), I would expect a complimentary abbreviated breakfast offering. I walked down the street for coffee.

Cons: Absolutely nothing.

Cons: The only downside was the parking at the hotel was extremely expensive and was valet only. I'm sure there were other less expensive options nearby, but we didn't want the hassle of driving around the city with two crabby kids in the car.

Cons: The parking situation. For the cost of the hotel the parking should be majorly discounted if not free.

Cons: Was promised champagne and strawberries the first evening, but it didn't come. The next day, the room wasn't cleaned when we arrived back at 11pm, so called to have at least the bed made and fresh towels (they offered a discount on an additional night, which was accepted, though didn't go smoothly at final check out for some reason); also mentioned the missing champagne and strawberries, was told they'd be there the next night, but again no champagne or strawberries when we returned. Ever. Hallway was meeting central at 3am for drunken shenanigans by other guests. Finally, on the fourth day, after returning to the hotel after a long day, the wireless entry failed, so we had to wait to be let into the room. To the front desk's credit, they were going to upgrade us for free on the last night for the inconvenience, but one of us needed to get back into the room because they were flying out in two hours, so that wouldn't work. Was promised an email accounting, even gave email address and was promised in 5-10min; it's now over twelve hours later, and still no receipt in my inbox or spam/junk folder.

Cons: Elevators were a bit slow and got backed up during peak times of check-in and departure.

Cons: Insufficient soundproofing. Avoid avoid avoid 6th floor: that's where the pool is and kids are very loud when walking and running along the corridor. We couldn't check in at 3:30pm and the room was not ready until 4:30pm, half hour past the check in time of 4pm.

Cons: The pool could be cleaner. They should provide locks for the lockers.

Cons: Slow elevators , maid service didn't provide basic necessities and ignored written request, staff not friendly - needed extra room key and was told to come back later due to limited number.

Cons: Even though it was during the covid pandemic they could have had a few more amenities available. I purposely booked bc they had a gym which was closed (I was alerted only a few days before my trip). With spray disinfectant, masks and wipes available it would have been fine for the gym to be open. Or they could have limited the number of people. That just annoyed me

Cons: - pay for internet in a 4* hotel? in every starbucks internet is for free, at least a basic bandwith - rooms are really old, I expected more from the brand hyatt - on 1st day room was not cleaned, only upon call I never ever stay in a Hyatt again