Best Boston hotels near South Station
Overall 9,2 Excellent
Based on 5 954 reviews
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Excellent
8,0
Pros: Easy to get to from the airport. Quick efficient check in. Great shower.
Excellent
10,0
Pros: The location and service was perfect.
Excellent
10,0
Pros: A great stay in a vibrant area within an easy and interesting walk to the heart of Boston. Top-notch staff, large comfortable and clean rooms/bathrooms. Not cheap, but not overpriced for area. Easy, reasonable parking. Our Deluxe King room towards the northwest corner had a good view of the fish pier and (bonus!) the airport runway traffic beyond, though stout windows blocked any noise. Harpoon taproom an easy walk.
Excellent
10,0
Pros: The extra touches like a special selection of pillows and blankets and got to try a novel sort of pillow and a weighted blanket. They also had sachets of lavender for the pillows and bathrobes and probably the nicest hotel bar soap I’ve ever had
Okay
5,0
Pros: location
Excellent
8,8
Pros: Perfect location to stay overnight if flying in to Logan (free Silver line from Airport) and perfectly situated across the street from Bay State Cruise port (fast ferry to ptown).
Excellent
9,3
Pros: The beds were super comfy, and the location was amazing. For breakfast I recommend to pass the buffet and go to Flour bakery, a few blocks away, the best bakery and sandwiches I had in the states.
Excellent
9,5
Pros: Great location, great rooms. Love that the king room has a chair and a couch. Bathroom was very nice and the shower was excellent.
Excellent
10,0
Pros: We were extremely pleased with our stay. The health club facility was excellent. We had breakfast in the restaurant and the service and food were outstanding. Our room was very clean and comfortable. The concierge was extremely helpful and friendly.
Excellent
10,0
Pros: Great location in the Seaport area. Great restaurants near by with beautiful views of the Boston Harbor.
Excellent
8,0
Pros: Location and cleanliness
Excellent
9,5
Pros: Great fitness center
Details
Reviews
Overall 9,2 Excellent
Based on 5 954 reviews
Wellness
9,5
Cleanliness
9,5
Service
9,2
Location
9,2
WiFi
9,2
Vibe
9,0
Room
8,9
Amenities
8,7
Pool
8,5
Comfort
7,7
Breakfast
7,3
Value
5,9
Wellness
9,7
Cleanliness
9,6
Service
9,4
Location
8,9
Room
8,7
Amenities
8,7
Pool
8,4
Breakfast
7,7
Value
5,7
Wellness
9,6
Cleanliness
9,5
Location
9,0
Room
8,4
Service
7,7
Breakfast
6,6
Value
5,7
Cleanliness
9,6
Service
9,4
Location
9,4
Room
8,3
Comfort
7,8
Breakfast
7,3
Location
9,5
Service
8,6
Room
8,3
8,0 Excellent
Pros: Easy to get to from the airport. Quick efficient check in. Great shower.
Cons: Beds need to upgrade to queen size in the double room for the price of the stay. 2 adults and 2 kids.
10,0 Excellent
Pros: The location and service was perfect.
Cons: There was no microwave or anything to heat any food in the room.
10,0 Excellent
Pros: A great stay in a vibrant area within an easy and interesting walk to the heart of Boston. Top-notch staff, large comfortable and clean rooms/bathrooms. Not cheap, but not overpriced for area. Easy, reasonable parking. Our Deluxe King room towards the northwest corner had a good view of the fish pier and (bonus!) the airport runway traffic beyond, though stout windows blocked any noise. Harpoon taproom an easy walk.
Cons:
10,0 Excellent
Pros: The extra touches like a special selection of pillows and blankets and got to try a novel sort of pillow and a weighted blanket. They also had sachets of lavender for the pillows and bathrobes and probably the nicest hotel bar soap I’ve ever had
Cons:
5,0 Okay
Pros: location
Cons: They added a hotel "service fee" to my supposedly prepaid stay. Bah. You should disclose the total cost when booking.
8,8 Excellent
Pros: Perfect location to stay overnight if flying in to Logan (free Silver line from Airport) and perfectly situated across the street from Bay State Cruise port (fast ferry to ptown).
Cons:
9,3 Excellent
Pros: The beds were super comfy, and the location was amazing. For breakfast I recommend to pass the buffet and go to Flour bakery, a few blocks away, the best bakery and sandwiches I had in the states.
Cons:
9,5 Excellent
Pros: Great location, great rooms. Love that the king room has a chair and a couch. Bathroom was very nice and the shower was excellent.
Cons: Huge car parking fee
10,0 Excellent
Pros: We were extremely pleased with our stay. The health club facility was excellent. We had breakfast in the restaurant and the service and food were outstanding. Our room was very clean and comfortable. The concierge was extremely helpful and friendly.
Cons: Just a small thing, I'm not a fan of Keurig coffee and would of liked a small coffee pot in the room.
10,0 Excellent
Pros: Great location in the Seaport area. Great restaurants near by with beautiful views of the Boston Harbor.
Cons: No dislikes
8,0 Excellent
Pros: Location and cleanliness
Cons: The fees they charge for drinks at the bar
9,5 Excellent
Pros: Great fitness center
Cons:
Overall 9,1 Excellent
Based on 2 691 reviews
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Excellent
9,3
Pros: The view on the waterfront was lovely.
Excellent
8,0
Pros: Nice hotel, great location.
Excellent
8,0
Pros: Location is good. Short walk to Quincy Market. Nice restaurants and good neighbourhood
Excellent
10,0
Pros: Location
Okay
5,8
Excellent
10,0
Pros: This is a very lovely property, we were happy to stay here. Staff are very welcoming. Spa is lovely. Check in staff are outstanding.
Excellent
9,5
Pros: Very central and beautifully located on the water. The view from my room was lovely. The staff were delightful, and the service was excellent. We had three wonderful days at this hotel.
Excellent
9,5
Pros: Everything okay, beautiful place, only breakfast poorer on my "European" conditions- :)
Excellent
9,3
Pros: The rooms were so spacious and my family of four was very comfortable in one room with two queen beds. This was the first time in a long time we all stayed in one room, and it was very workable for the three nights we stayed. The beds were so comfortable! After doing so many activities all day, it was great to sleep well and be so comfortable. Not only was the hotel on the beautiful waterfront, it also was the perfect location. We were all over the City, the North End section was beautiful and perfectly located. The staff was so helpful and accommodating. Our Bellman Patrick, was knowledgeable, helpful, so friendly and accommodating. Loved this hotel!!!!!!
Good
7,5
Pros: The location was great. The concierge was wonderful. Free breakfast was very good.
Excellent
9,0
Pros: Staff was friendly and very accommodating. Great view and very comfortable bed! 24 hr. parking at hotel is helpful in a city with hard to find parking!
Excellent
10,0
Details
Reviews
Overall 9,1 Excellent
Based on 2 691 reviews
Location
9,4
Vibe
9,2
Cleanliness
9,2
Amenities
9,1
Service
8,9
Room
8,8
Comfort
8,5
Wellness
8,4
Pool
7,5
WiFi
7,3
Breakfast
5,7
Value
4,8
Location
9,3
Comfort
8,7
Amenities
8,6
Service
8,5
Room
8,1
Wellness
8,0
Pool
7,3
Breakfast
5,4
Value
3,8
Location
9,6
Cleanliness
9,4
Service
9,3
Amenities
9,2
Vibe
9,0
Room
8,8
Comfort
8,7
Value
4,9
Location
9,5
Service
9,0
Room
8,5
Comfort
8,5
Room
8,5
Service
8,4
9,3 Excellent
Pros: The view on the waterfront was lovely.
Cons:
8,0 Excellent
Pros: Nice hotel, great location.
Cons:
8,0 Excellent
Pros: Location is good. Short walk to Quincy Market. Nice restaurants and good neighbourhood
Cons: nobodoy explained us the facilities in the hotel, no room information. 2 lights in the room were broken. not what I expect from a 5* hotel and more than 300 bucks per night. after complaining we got vouchers for a breakfast and drinks, which was nice.
10,0 Excellent
Pros: Location
Cons: The price they charge to park your vehicle.
5,8 Okay
Pros:
Cons: my prices was including the breakfast whereas the staff at hotel asked for extra usd 80 and they did not agreed to the booking.com confirmatrion re breakfast
10,0 Excellent
Pros: This is a very lovely property, we were happy to stay here. Staff are very welcoming. Spa is lovely. Check in staff are outstanding.
Cons: The room rate
9,5 Excellent
Pros: Very central and beautifully located on the water. The view from my room was lovely. The staff were delightful, and the service was excellent. We had three wonderful days at this hotel.
Cons: Nothing
9,5 Excellent
Pros: Everything okay, beautiful place, only breakfast poorer on my "European" conditions- :)
Cons:
9,3 Excellent
Pros: The rooms were so spacious and my family of four was very comfortable in one room with two queen beds. This was the first time in a long time we all stayed in one room, and it was very workable for the three nights we stayed. The beds were so comfortable! After doing so many activities all day, it was great to sleep well and be so comfortable. Not only was the hotel on the beautiful waterfront, it also was the perfect location. We were all over the City, the North End section was beautiful and perfectly located. The staff was so helpful and accommodating. Our Bellman Patrick, was knowledgeable, helpful, so friendly and accommodating. Loved this hotel!!!!!!
Cons:
7,5 Good
Pros: The location was great. The concierge was wonderful. Free breakfast was very good.
Cons: Room not ready - Had to wait for check in. Need coffee station in the lobby.
9,0 Excellent
Pros: Staff was friendly and very accommodating. Great view and very comfortable bed! 24 hr. parking at hotel is helpful in a city with hard to find parking!
Cons:
10,0 Excellent
Pros:
Cons: Breakfast room service was very disappointing, especially for the cost. Had same breakfast in room last year, was fantastic. Potatoes ,toast and meat looked and tasted like it was pulled off morning buffet after sitting for hours, als o did not get asparagus or any garnishment. Very disapointed
Overall 9,0 Excellent
Based on 2 793 reviews
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Excellent
8,8
Pros: Location was why I selected the Godfrey. Easy access to historic State House where the Declaration of Independence was read on the 4th of July. The street has a wonderful vibe. The lobby is great for family gatherings. The door men are wonderful greeters.
Good
6,3
Pros: Location is great
Okay
4,0
Pros: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.
Excellent
9,5
Pros: Excellent location, friendly staff, very good food for dinner & breakfast right next door.
Excellent
8,0
Pros: It was easy to walk to most parts of the city. The shower and beds were great.
Excellent
9,5
Pros: Location is fabulous. Very short walk to Boston Common. Comfortable bed. A low light turns on when you walk into the bathroom which is very useful at night.
Excellent
9,0
Pros: The location
Excellent
10,0
Pros: Very comfortable room and bed / bedding. Nice pillows. Robes. Daily water bottles. Updated bathroom (fixtures, decor, lighting, rain showerhead). Excellent service - requested large ice bucket, extra coffee (keurig in room) with creamers. Felt pampered. Great location. Will definitely stay here again.
Excellent
10,0
Pros: Great location! Wonderful rooms and staff!
Excellent
9,3
Pros: Beautiful hotel in an excellent location. The room size was a little bit small as usual but the quality of bed, bath, interior was outstanding. The comfort, coziness and wellness of the bed with its cushions and linens was one of the best experienced so far. The coffeeshop serves excellent breakfast and there is an outstanding restaurant aside. Staff is super friendly and helpful!
Excellent
8,0
Pros: The sale price was great , the room was small but comfortable.
Excellent
9,3
Pros: We did not have breakfast included, but our room was a comfortable place to return to after long days exploring Boston. The staff were friendly and helpful.
Details
Reviews
Overall 9,0 Excellent
Based on 2 793 reviews
Cleanliness
9,5
Location
9,5
WiFi
9,4
Service
9,1
Vibe
9,0
Food
7,9
Room
7,8
Amenities
7,5
Bar
6,7
Value
5,3
Breakfast
3,0
Cleanliness
9,5
Location
9,5
Service
9,1
Vibe
8,9
Food
8,3
Amenities
7,8
Room
7,6
Value
5,0
Breakfast
3,1
Cleanliness
9,6
Location
9,6
Service
9,2
Vibe
8,9
Amenities
7,7
Room
7,5
Value
5,3
Cleanliness
9,6
Location
9,5
Service
9,3
Room
7,9
Comfort
6,9
Location
9,4
Room
7,3
8,8 Excellent
Pros: Location was why I selected the Godfrey. Easy access to historic State House where the Declaration of Independence was read on the 4th of July. The street has a wonderful vibe. The lobby is great for family gatherings. The door men are wonderful greeters.
Cons: Very weird and impossible remote control for the TV. Buttons were useless and kept sticking. Bedside lamp required you to get out of bed after reading to turn the light off. I wish the room was more user friendly for these simple every day routines.
6,3 Good
Pros: Location is great
Cons: Room was quite small for what I paid and nothing was complementary
4,0 Okay
Pros: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.
Cons: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!
9,5 Excellent
Pros: Excellent location, friendly staff, very good food for dinner & breakfast right next door.
Cons:
8,0 Excellent
Pros: It was easy to walk to most parts of the city. The shower and beds were great.
Cons: No breakfast, except for attached coffee shop but not my cup of tea ( pardon the pun). Lots of homeless/ rough sleepers in the side streets nearby. Rooms low down can be very noisy- we had drilling in the road at 1.30 am for ages followed by bin collection at 5am. We did get moved to a higher floor with a great view and it was much quieter. Quite pricey for what you get, but I suppose you are paying for location.
9,5 Excellent
Pros: Location is fabulous. Very short walk to Boston Common. Comfortable bed. A low light turns on when you walk into the bathroom which is very useful at night.
Cons: Insufficient towel racks in bathroom.
9,0 Excellent
Pros: The location
Cons: The bathroom door was a sliding wooden door that does not lock and staying with multiple people where a bathroom door doesn't shut/lock probably was the only odd thing
10,0 Excellent
Pros: Very comfortable room and bed / bedding. Nice pillows. Robes. Daily water bottles. Updated bathroom (fixtures, decor, lighting, rain showerhead). Excellent service - requested large ice bucket, extra coffee (keurig in room) with creamers. Felt pampered. Great location. Will definitely stay here again.
Cons:
10,0 Excellent
Pros: Great location! Wonderful rooms and staff!
Cons:
9,3 Excellent
Pros: Beautiful hotel in an excellent location. The room size was a little bit small as usual but the quality of bed, bath, interior was outstanding. The comfort, coziness and wellness of the bed with its cushions and linens was one of the best experienced so far. The coffeeshop serves excellent breakfast and there is an outstanding restaurant aside. Staff is super friendly and helpful!
Cons:
8,0 Excellent
Pros: The sale price was great , the room was small but comfortable.
Cons: I didn't like the staff asking what they could do and when I did have a request to extend my stay with the same price, it was denied.
9,3 Excellent
Pros: We did not have breakfast included, but our room was a comfortable place to return to after long days exploring Boston. The staff were friendly and helpful.
Cons:
A stay at Fifteen Beacon places you in the heart of Boston, steps from The Freedom Trail and Downtown Crossing. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. A shuttle from the hotel to the airport is available for a surcharge.
Overall 9,0 Excellent
Based on 249 reviews
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Okay
5,5
Pros: Mattresses were old and uncomfortable- woke up with back pain. No flowers or candles in room as advertised. Poor location for fireworks viewing as advertised as only a handful of people could actually see them. Not up to the standards of a luxury hotel and I’ve stayed at 5 star hotels around the world.
Excellent
8,8
Pros: Very good Location and a lot of history
Excellent
9,5
Pros: Hotel in a great spot staff really helpful and friendly room a very good size very comfortable
Excellent
10,0
Pros: The service was incredible. And the attention to detail throughout the hotel and the staff was above and beyond.
Good
6,3
Pros: Location, staff excellent, car service available great.
Excellent
8,3
Pros: Quiet comfortable room
Good
7,0
Pros: The location was perfect and most of the staff was very nice.
Excellent
8,8
Pros: We loved the location in Beacon Hill and the Moo restaurant.
Good
7,5
Pros: The hotel personnel was extremely friendly.
Okay
5,5
Pros: The bed was comfy there were no relaxing reception areas The lifts smelt of smoke Breakfast not included The trash lorry was right outside our room and woke us at 4am
Excellent
10,0
Pros: What a lovely hotel! It’s so unique, the staff are helpful and made me welcomed
Excellent
10,0
Pros: staff were great and hotel is in a great location. would happily recommend and would happily revisit! Hotel has a fantastic character!
Details
Reviews
Overall 9,0 Excellent
Based on 249 reviews
Service
9,9
Food
9,8
Location
9,6
Bar
7,9
Vibe
7,3
Room
7,2
Comfort
5,0
Value
4,4
Amenities
3,9
5,5 Okay
Pros: Mattresses were old and uncomfortable- woke up with back pain. No flowers or candles in room as advertised. Poor location for fireworks viewing as advertised as only a handful of people could actually see them. Not up to the standards of a luxury hotel and I’ve stayed at 5 star hotels around the world.
Cons: See above.
8,8 Excellent
Pros: Very good Location and a lot of history
Cons: Very well keep ...
9,5 Excellent
Pros: Hotel in a great spot staff really helpful and friendly room a very good size very comfortable
Cons: No bar to meet our friends we visited
10,0 Excellent
Pros: The service was incredible. And the attention to detail throughout the hotel and the staff was above and beyond.
Cons: No - it was great!
6,3 Good
Pros: Location, staff excellent, car service available great.
Cons: bed was so uncomfortable one of the worst in recent experience - sunk in the middle and was not a king. the bathroom was pokey. no heated floors and no double basin. the fire place in room didn't work.
8,3 Excellent
Pros: Quiet comfortable room
Cons: $7 for a cup of coffee and having to ask several times for a refill - just leave the pot!!!!!
7,0 Good
Pros: The location was perfect and most of the staff was very nice.
Cons: I paid when I booked my trip but when I went to check out, they said they had no record and were going to bill me another $2,200. They were slow to resolve but was ultimately taken care of. Rooms are SMALL!
8,8 Excellent
Pros: We loved the location in Beacon Hill and the Moo restaurant.
Cons:
7,5 Good
Pros: The hotel personnel was extremely friendly.
Cons: The whole hotel is old and looking a bit tired. Although the room size was great we didn’t feel very comfortable. The restaurant had a strange smell so we didn’t try it.
5,5 Okay
Pros: The bed was comfy there were no relaxing reception areas The lifts smelt of smoke Breakfast not included The trash lorry was right outside our room and woke us at 4am
Cons:
10,0 Excellent
Pros: What a lovely hotel! It’s so unique, the staff are helpful and made me welcomed
Cons: Nothing!
10,0 Excellent
Pros: staff were great and hotel is in a great location. would happily recommend and would happily revisit! Hotel has a fantastic character!
Cons: Nothing
A stay at Fifteen Beacon places you in the heart of Boston, steps from The Freedom Trail and Downtown Crossing. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. A shuttle from the hotel to the airport is available for a surcharge.
Overall 8,8 Excellent
Based on 4 745 reviews
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Excellent
10,0
Pros: The rooms were amazing especially since the hotel has had the renovations. Mr Rojer was excellent at check in and upgraded our rooms at no cost. Great service , location, facilities, definitely an excellent choice.
Excellent
9,5
Pros: Very clean
Okay
5,0
Pros: Location. Near to every place you need to explore
Excellent
9,5
Pros: Great location.
Excellent
9,3
Pros: My family loved that this hotel was in a convenient location and was attached to Copley place. The rooms were completely renovated and beautiful and the beds were extremely comfortable. It was the perfect location for us!
Excellent
9,5
Pros: The location is brilliant and the rooms as well
Excellent
10,0
Pros: excellent room, courteous staff, wonderful food in restaurants, and location, location, location1
Excellent
10,0
Pros: Location open soace
Excellent
10,0
Pros: great room in the heart of the city near historical locations, Boston Common and shopping.
Excellent
9,5
Pros: Appreciate that they had two queens rather than doubles. Nice big corner room was a great size for our family of 5.
Excellent
9,3
Pros: Everything was great
Excellent
10,0
Details
Reviews
Overall 8,8 Excellent
Based on 4 745 reviews
Location
9,5
Room
8,5
Vibe
8,4
Comfort
8,3
Service
7,9
Breakfast
5,5
WiFi
5,4
Value
4,4
Location
9,5
Comfort
8,5
Room
8,5
Service
7,5
Breakfast
5,6
Value
4,6
WiFi
3,6
Location
9,5
Comfort
8,5
Room
8,4
Service
8,4
Breakfast
5,4
Value
4,7
Location
9,5
Comfort
8,3
Room
7,7
Service
7,5
Breakfast
5,0
Value
4,0
Location
9,6
Room
8,2
Service
8,0
Vibe
8,0
Value
5,1
10,0 Excellent
Pros: The rooms were amazing especially since the hotel has had the renovations. Mr Rojer was excellent at check in and upgraded our rooms at no cost. Great service , location, facilities, definitely an excellent choice.
Cons:
9,5 Excellent
Pros: Very clean
Cons: Expensive for a family to stay
5,0 Okay
Pros: Location. Near to every place you need to explore
Cons: Bad breakfast. I stay for 6 night and get the same menu everyday. I think this is not the westin standard breakfast... very disappointed The staffs are not friendly
9,5 Excellent
Pros: Great location.
Cons:
9,3 Excellent
Pros: My family loved that this hotel was in a convenient location and was attached to Copley place. The rooms were completely renovated and beautiful and the beds were extremely comfortable. It was the perfect location for us!
Cons: We were busy with other activities during our visit so we didn’t have time to use a pool, but there was no pool here and that would be a nice feature for families.
9,5 Excellent
Pros: The location is brilliant and the rooms as well
Cons: The breakfast is a littlebit strange since during weekdays it has to be ordered and the “children under 6 eat for free” is not well known to the associates. But finally it was ok.
10,0 Excellent
Pros: excellent room, courteous staff, wonderful food in restaurants, and location, location, location1
Cons: No.
10,0 Excellent
Pros: Location open soace
Cons: Nil
10,0 Excellent
Pros: great room in the heart of the city near historical locations, Boston Common and shopping.
Cons:
9,5 Excellent
Pros: Appreciate that they had two queens rather than doubles. Nice big corner room was a great size for our family of 5.
Cons:
9,3 Excellent
Pros: Everything was great
Cons:
10,0 Excellent
Pros:
Cons: Cost of food and wine in the bar.
Overall 8,8 Excellent
Based on 2 762 reviews
All reviews
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- Couples
- Business
Mediocre
2,5
Pros: Nothing
Okay
5,8
Pros: The check in person was excellent. Bartender at restaurant was very friendly.
Good
7,0
Good
7,5
Pros: Excellent location. Most of the attractions are in walking distance. The staff was very friendly and helpful.
Excellent
8,0
Pros: Location and boutique feel
Okay
5,8
Pros: Location
Excellent
8,0
Pros: Location was great for sightseeing many of the historic sights in Boston. Could walk easily to several areas. Staff was friendly. Appreciated the bottled water after sightseeing and walking for hours in the heat.
Excellent
9,3
Pros: Troy was really lovely and helpful on our first day, credit to the hotel. The location was excellent and the beds really comfortable.
Excellent
10,0
Pros: Staff was wonderful and very helpful! Location was perfect.
Excellent
10,0
Pros: Great staff and senior leadership. Very accommodating and appreciative of a single night stay guest. I will return.
Excellent
8,8
Pros: The location was really good and the bartender was top notch. :)
Excellent
10,0
Pros: The location
Details
Reviews
Overall 8,8 Excellent
Based on 2 762 reviews
Location
9,5
Service
9,2
Room
7,5
Breakfast
7,3
WiFi
5,4
Value
5,3
Pool
0,3
Location
9,9
Service
9,3
Breakfast
7,6
Room
6,3
Location
9,4
Service
9,2
Room
7,2
Vibe
6,9
Value
5,3
Location
9,6
Service
9,1
Room
7,1
Comfort
6,3
2,5 Mediocre
Pros: Nothing
Cons: No ethics. No morals. No integrity. Miserable business from soup to nuts. Would never advise anyone to stay here...for any reason...
5,8 Okay
Pros: The check in person was excellent. Bartender at restaurant was very friendly.
Cons: Absurdly overpriced. There were stairs to my room, which was strange. Room itself mediocre for more than 500 dollars. Actually for more than 500 dollars it was lousy. The place needs facelift.
7,0 Good
Pros:
Cons: The rooms are a bit dated and dark.
7,5 Good
Pros: Excellent location. Most of the attractions are in walking distance. The staff was very friendly and helpful.
Cons: We had a very small room with no view (except to a wall in the backyard). The bathroom was very small.
8,0 Excellent
Pros: Location and boutique feel
Cons: Too expensive for the property type. Also noisy from other floor noise due to being an older building.
5,8 Okay
Pros: Location
Cons: Cleanliness, needed a complete refurbishment
8,0 Excellent
Pros: Location was great for sightseeing many of the historic sights in Boston. Could walk easily to several areas. Staff was friendly. Appreciated the bottled water after sightseeing and walking for hours in the heat.
Cons: Would have preferred the decor to be more in line with a historical feel given the location to the historical district and the hotel name. The modern trendy decor was a disappointment and can be found in any number of hotels. You should be different and set yourself apart.
9,3 Excellent
Pros: Troy was really lovely and helpful on our first day, credit to the hotel. The location was excellent and the beds really comfortable.
Cons: Although comfortable the decor and carpets were very dated. It didn’t make a difference to our stay but it could look so much better with very little work.
10,0 Excellent
Pros: Staff was wonderful and very helpful! Location was perfect.
Cons:
10,0 Excellent
Pros: Great staff and senior leadership. Very accommodating and appreciative of a single night stay guest. I will return.
Cons: No comment - can't think of anything negative to state.
8,8 Excellent
Pros: The location was really good and the bartender was top notch. :)
Cons: We heard a constant banging from the air conditioner the entire night for 3 nights. (We did not complain so it wasn't reported)
10,0 Excellent
Pros: The location
Cons: No
Overall 8,7 Excellent
Based on 4 032 reviews
All reviews
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- Families
- Couples
- Business
- Solo
Good
7,5
Pros: Great location
Excellent
9,3
Pros: The location was great.
Excellent
8,8
Pros: Excellent breakfast & location
Excellent
8,0
Pros: The high room
Excellent
9,5
Pros: Location was amazing, Conveniently located near a lot of things.
Excellent
10,0
Pros: Location
Excellent
9,3
Pros: It’s nice location
Excellent
10,0
Pros: Perfect Location
Excellent
8,3
Pros: Liked the space in the rooms. Liked the fact that there were number of malls surrounding the hotel.
Good
7,0
Pros: The location of the hotel was perfect close to all restaurants, shops and historical places
Excellent
10,0
Pros: Location
Excellent
9,5
Pros: View
Details
Reviews
Overall 8,7 Excellent
Based on 4 032 reviews
Wellness
9,6
Location
9,4
Pool
8,5
Service
8,1
Room
7,1
Breakfast
6,6
Vibe
6,5
Bar
6,5
WiFi
5,2
Value
4,5
Wellness
9,7
Location
9,6
Pool
8,6
Service
7,9
Breakfast
7,0
Room
6,4
Vibe
6,2
Value
4,8
Comfort
4,7
WiFi
4,1
Location
9,4
Service
8,2
Room
7,3
Vibe
6,3
Breakfast
6,1
Value
4,7
Location
9,5
Service
7,6
Room
6,3
Comfort
5,4
Vibe
5,4
Value
4,7
WiFi
2,9
Location
9,6
Service
7,9
Room
6,2
Vibe
5,9
7,5 Good
Pros: Great location
Cons: WiFi isn’t free
9,3 Excellent
Pros: The location was great.
Cons:
8,8 Excellent
Pros: Excellent breakfast & location
Cons:
8,0 Excellent
Pros: The high room
Cons:
9,5 Excellent
Pros: Location was amazing, Conveniently located near a lot of things.
Cons: Paying for parking is a bit painful when valet parking is an additional $22 on top of the max $40 daily rate.
10,0 Excellent
Pros: Location
Cons: NA
9,3 Excellent
Pros: It’s nice location
Cons: The front desk personnel were not professional, I have to wait for 20 minutes to do the check out.
10,0 Excellent
Pros: Perfect Location
Cons: Nothing! Everything was wonderful!
8,3 Excellent
Pros: Liked the space in the rooms. Liked the fact that there were number of malls surrounding the hotel.
Cons: No free WIFI. No complementary water.
7,0 Good
Pros: The location of the hotel was perfect close to all restaurants, shops and historical places
Cons: There were no refrigerator in the rooms
10,0 Excellent
Pros: Location
Cons: Nothing
9,5 Excellent
Pros: View
Cons: No complaints
Overall 8,7 Excellent
Based on 2 521 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7,5
Pros: The room was beautiful and clean. Lobby was stunning.
Excellent
9,5
Pros: The property was fabulous! Location is great!
Excellent
10,0
Pros: food and room
Excellent
9,3
Pros: Fantastic hotel with interesting history which has been carefully retained during restoration
Excellent
10,0
Pros: The Garden bar was lovely, I would only have liked it to open earlier. Perhaps 3pm opening instead of 5pm.
Excellent
10,0
Pros: All staff, from doorman/valet to waiter to check in staff, they were all equally attentive and top notch. In addition, the character of the lobby and the rooms... true to the theme of the entire hotel... was really sharp. Loved it.
Excellent
9,3
Pros: Location
Excellent
9,0
Pros: The concept is nice. The rooms was spacious and nice.
Excellent
10,0
Pros: Best hotel in Boston! Specially for business or group of friends, the lobbie and social parties there are amazing.
Excellent
10,0
Pros: the history of the Charles St. Jail renovation was sooo cool. We enjoyed the staff and dancing in the lobby and the fun posing in the jail cells. What a novel idea for restoration!
Excellent
10,0
Pros: Very fashion. The club
Excellent
8,3
Pros: Efficiency and pleasant accomodating employees
Details
Reviews
Overall 8,7 Excellent
Based on 2 521 reviews
Vibe
9,2
Location
9,0
WiFi
8,8
Bar
8,6
Amenities
8,5
Breakfast
7,7
Room
7,7
Service
7,7
Value
4,4
Wellness
2,9
Amenities
8,8
Vibe
8,7
Location
8,3
Service
8,0
Room
7,2
Vibe
9,0
Location
9,0
Service
7,9
Room
6,8
Value
4,4
Location
9,1
Vibe
9,0
Service
7,9
Room
7,0
Comfort
6,9
7,5 Good
Pros: The room was beautiful and clean. Lobby was stunning.
Cons: The room location was not ideal. We requested a quiet room location as we booked this room to be at an early for a medical appointment next door. Trash trucks and staff were emptying glass recycle bins as early as 5 a.m. directly outside our window. The restaurants located on the property had a very limited menu making dinner a bit of a challenge.
9,5 Excellent
Pros: The property was fabulous! Location is great!
Cons:
10,0 Excellent
Pros: food and room
Cons: everything was absolutely fine
9,3 Excellent
Pros: Fantastic hotel with interesting history which has been carefully retained during restoration
Cons:
10,0 Excellent
Pros: The Garden bar was lovely, I would only have liked it to open earlier. Perhaps 3pm opening instead of 5pm.
Cons: Nothing
10,0 Excellent
Pros: All staff, from doorman/valet to waiter to check in staff, they were all equally attentive and top notch. In addition, the character of the lobby and the rooms... true to the theme of the entire hotel... was really sharp. Loved it.
Cons: No. We will be back.
9,3 Excellent
Pros: Location
Cons: Parking fees
9,0 Excellent
Pros: The concept is nice. The rooms was spacious and nice.
Cons: The bed was really hard
10,0 Excellent
Pros: Best hotel in Boston! Specially for business or group of friends, the lobbie and social parties there are amazing.
Cons: .
10,0 Excellent
Pros: the history of the Charles St. Jail renovation was sooo cool. We enjoyed the staff and dancing in the lobby and the fun posing in the jail cells. What a novel idea for restoration!
Cons:
10,0 Excellent
Pros: Very fashion. The club
Cons:
8,3 Excellent
Pros: Efficiency and pleasant accomodating employees
Cons: Pillows weren't firm enough
Overall 8,7 Excellent
Based on 1 174 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,5
Pros: Great location on the North End, right down the street from the Boston Public Market and Faneuil Hall, etc. Room w/two double beds was a great size for in-city, and stylish design throughout. Short walks to restaurants like Union Oyster House and Neptune Oyster House, and to the Metro/Amtrak for travel elsewhere. Location and rooms were very quiet for being in such a central spot. Bikes to borrow were a fantastic plus!
Excellent
10,0
Pros: location is nice and stuffs are friendly
Excellent
10,0
Excellent
10,0
Pros: Stylish upscale boutique hotel with great location to TD Garden
Excellent
8,0
Pros: Good location. Good use of space despite small room and bathroom.
Excellent
8,0
Pros: The location was very near to where my daughter and son in law live. It was convenient and also close to the airport.
Excellent
10,0
Pros: I liked the location. Close to td garden which was walking distance. Comfy beds. Staff was super nice.
Excellent
9,5
Pros: The staff was extremely friendly and courteous. My wife took ill while there, and the staff helped with identifying medical services and booked us a taxi to get there. The lady at the front desk who helped us the day before, checked in with my wife and me the next day to see how she was feeling and shared genuine concern. They fixed our room up well beyond the normal cleaning times without prompting when we finally left the room the next day in the late afternoon. Can't say enough good things about the people that work there!!
Good
7,5
Pros: The hotel was in a handy location and the staff were very helpful. The rooms were well appointed and the bathroom excellent
Excellent
9,5
Pros: The Boxer was in a good location within walking distance of many of the main tourist attractions as well as shopping and eating areas. Definitely not your average hotel chain room, it has a more sophisticated, upmarket decor so ideal if you want to stay somewhere different.
Good
7,0
Pros: Friendly, helpful front desk. Very modern, well decorated rooms. Great L'Occitane amenities in bathroom. Good location, close to the T. Very accommodating with late check out till 2pm.
Okay
5,0
Pros: great location and staff
Details
Reviews
Overall 8,7 Excellent
Based on 1 174 reviews
Service
9,2
Vibe
9,1
Location
9,0
Room
7,1
Breakfast
7,0
Comfort
4,4
Service
9,2
Location
9,1
Vibe
8,8
Amenities
7,1
Room
6,1
Comfort
4,8
Service
9,2
Location
9,1
Cleanliness
8,5
Room
7,0
Comfort
4,7
Service
9,3
Room
6,5
9,5 Excellent
Pros: Great location on the North End, right down the street from the Boston Public Market and Faneuil Hall, etc. Room w/two double beds was a great size for in-city, and stylish design throughout. Short walks to restaurants like Union Oyster House and Neptune Oyster House, and to the Metro/Amtrak for travel elsewhere. Location and rooms were very quiet for being in such a central spot. Bikes to borrow were a fantastic plus!
Cons: Restaurant on premises was closed for remodeling, but they provided complimentary continental breakfast to compensate. Bathroom was a little cramped compared to size of room, but not horribly so.
10,0 Excellent
Pros: location is nice and stuffs are friendly
Cons: The room is a little bit small.
10,0 Excellent
Pros:
Cons: Limited room service menu
10,0 Excellent
Pros: Stylish upscale boutique hotel with great location to TD Garden
Cons:
8,0 Excellent
Pros: Good location. Good use of space despite small room and bathroom.
Cons: Shower was a bit dirty. Microwave would have been nice.
8,0 Excellent
Pros: The location was very near to where my daughter and son in law live. It was convenient and also close to the airport.
Cons: The room was small and the tub was peeling.
10,0 Excellent
Pros: I liked the location. Close to td garden which was walking distance. Comfy beds. Staff was super nice.
Cons: The room was a little tight to move around in.
9,5 Excellent
Pros: The staff was extremely friendly and courteous. My wife took ill while there, and the staff helped with identifying medical services and booked us a taxi to get there. The lady at the front desk who helped us the day before, checked in with my wife and me the next day to see how she was feeling and shared genuine concern. They fixed our room up well beyond the normal cleaning times without prompting when we finally left the room the next day in the late afternoon. Can't say enough good things about the people that work there!!
Cons:
7,5 Good
Pros: The hotel was in a handy location and the staff were very helpful. The rooms were well appointed and the bathroom excellent
Cons: The hotel needs to replace sewerage pipes as there were constant toilet blockages and smells in the stairwell. We were told not to put paper down the toilet - not very acceptable for what we considered an expensive hotel.
9,5 Excellent
Pros: The Boxer was in a good location within walking distance of many of the main tourist attractions as well as shopping and eating areas. Definitely not your average hotel chain room, it has a more sophisticated, upmarket decor so ideal if you want to stay somewhere different.
Cons: The gym is tiny, but if you want to workout it does have all the equipment you need (and the fresh apples are a welcome treat!)
7,0 Good
Pros: Friendly, helpful front desk. Very modern, well decorated rooms. Great L'Occitane amenities in bathroom. Good location, close to the T. Very accommodating with late check out till 2pm.
Cons: Slightly funky smell in rooms; thin walls/noisy hallway; AC not cool enough at night; annoying drapes; soft, uncomfortable bed.
5,0 Okay
Pros: great location and staff
Cons: A/C didn't work well, shower leaked, single elevator which didn't have A/C and had a filthy floor that could have been fixed easily since carpet squares were used!
Overall 8,6 Excellent
Based on 5 298 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: room is pretty large comparing to previous recommended hotel in Boston (Plaza I think). good location and near many facilities. highly recommend someone who may not drive and want to easily move around within the city.
Excellent
9,3
Pros: I appreciated how friendly the staff was. If I had a an issue- they were quick to take care of it!
Excellent
9,5
Pros: Excellent location! Great amenities. Staff were so friendly! Breakfast buffet awesome. Highly recommend.
Excellent
9,3
Pros: Great location and really clean modern rooms. Easy to walk to boston common, beacon hill, downtown, historic route and waterfront. Lots of shops and restaurants close by. Gym and pool a big bonus and well maintained. Recommend top floor rooms for views.
Excellent
9,5
Pros: Well appointed property in a great location with helpful staff.
Excellent
8,3
Pros: Breakfast, bit expensive but nice. Room was lovely.
Good
7,0
Pros: Good location
Excellent
10,0
Pros: The cleanliness of the room and the clam chowder is amazing
Excellent
8,3
Pros: Great location, helpful staff, clean room
Excellent
10,0
Pros: Yes, very central to everything. The staff was extremely helpful and friendly.
Excellent
10,0
Pros: The staff was very helpful and I loved my room.
Excellent
8,0
Pros: Proximity to restaurants
Details
Reviews
Overall 8,6 Excellent
Based on 5 298 reviews
Location
9,4
WiFi
8,7
Service
8,1
Room
7,6
Breakfast
6,7
Pool
5,7
Value
5,3
Location
9,7
Service
7,8
Breakfast
6,4
Room
6,3
Vibe
6,1
Pool
5,3
Location
9,7
Service
7,9
Room
7,3
Breakfast
6,6
Value
5,7
Location
9,3
Service
7,5
Breakfast
6,3
Comfort
6,3
Vibe
6,3
Room
5,9
Value
5,2
Location
9,6
Service
8,0
Room
7,5
Food
7,5
Vibe
7,3
5,0 Okay
Pros: room is pretty large comparing to previous recommended hotel in Boston (Plaza I think). good location and near many facilities. highly recommend someone who may not drive and want to easily move around within the city.
Cons:
9,3 Excellent
Pros: I appreciated how friendly the staff was. If I had a an issue- they were quick to take care of it!
Cons: I like to have a robe in my room, and a fan in the bathroom
9,5 Excellent
Pros: Excellent location! Great amenities. Staff were so friendly! Breakfast buffet awesome. Highly recommend.
Cons: No issues. I’m not shy about complaining ... this was just a great hotel.
9,3 Excellent
Pros: Great location and really clean modern rooms. Easy to walk to boston common, beacon hill, downtown, historic route and waterfront. Lots of shops and restaurants close by. Gym and pool a big bonus and well maintained. Recommend top floor rooms for views.
Cons:
9,5 Excellent
Pros: Well appointed property in a great location with helpful staff.
Cons:
8,3 Excellent
Pros: Breakfast, bit expensive but nice. Room was lovely.
Cons:
7,0 Good
Pros: Good location
Cons: The rooms are quite small and decorated with grey colour which gives you a weird mood. You have to take 2 evelators to get in the room. Minibar is empty, just 2 bottles of water. Overall, for a Hyatt hotel, the standard was average.
10,0 Excellent
Pros: The cleanliness of the room and the clam chowder is amazing
Cons: The staff was very welcoming and generous. The room is very clean and comfortable. I would certainly stay here again
8,3 Excellent
Pros: Great location, helpful staff, clean room
Cons: Uncomfortable pillows, bathroom door was a barn door style so didn’t fully close, $20 per night destination fee added to bill
10,0 Excellent
Pros: Yes, very central to everything. The staff was extremely helpful and friendly.
Cons:
10,0 Excellent
Pros: The staff was very helpful and I loved my room.
Cons:
8,0 Excellent
Pros: Proximity to restaurants
Cons: No
With a stay at HI Boston, you'll be centrally located in Boston, steps from Cutler Majestic Theatre and within a 5-minute walk of Boston Opera House. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.
Overall 8,5 Excellent
Based on 6 735 reviews
All reviews
- All reviews
- Solo
- Business
- Couples
- Families
Excellent
8,8
Pros: all the activities for share with the people in the hostel.
Excellent
8,0
Pros: It was nice to have breakfast included. Nice central location and a last minute booking was possible.
Good
7,4
Pros: the location, it was close to downtown and could walk everywhere
Good
7,7
Pros: The breakfast is pretty good.
Okay
4,3
Pros: There are a lot of events setup for the visitors
Excellent
9,3
Pros: Close to everything and it has many places to sit and lounge. WiFi was great throughout the building and rarely dropped out.
Mediocre
3,0
Excellent
10,0
Pros: The tour guides were very friendly. They went out of their way to make me feel welcome and had great suggestions on enjoying the city. Their food recommendations were spot on -- my favorite was Pho and the Lobstah Roll!!
Excellent
9,5
Pros: The property is very clean, the free breakfast is also great to have for travellers on a budget. Staff were very friendly and able to help out on multiple occasions. The property itself was also good to hang out in with a good games section as well as relaxing areas.
Good
6,3
Pros: Breakfast was ok, but not memorable. The place is clean. Conveniently located.
Excellent
10,0
Pros: I travel to Boston regularly. Some times I need to stay overnight and this has become my " go to " place in Boston. It is close to South Station, public transportation, clients and restaurants. The staff is friendly and helpful.
Good
7,5
Details
Reviews
Overall 8,5 Excellent
Based on 6 735 reviews
Location
9,8
WiFi
9,7
Vibe
9,1
Amenities
8,9
Service
7,9
Cleanliness
7,6
Room
7,1
Breakfast
7,1
Value
6,8
Bar
3,1
Location
9,9
WiFi
9,5
Amenities
9,3
Vibe
9,0
Value
7,8
Service
7,8
Cleanliness
7,4
Breakfast
7,3
Room
7,1
Location
9,9
Cleanliness
7,7
Service
7,4
Value
6,7
Breakfast
6,6
Room
6,2
Location
9,7
Service
7,1
Breakfast
6,7
Cleanliness
6,4
Room
5,8
Comfort
5,6
Location
9,8
Amenities
9,0
Service
7,8
Breakfast
7,5
Room
6,2
Comfort
5,6
8,8 Excellent
Pros: all the activities for share with the people in the hostel.
Cons: the attentions of the personal at inside to the hostel
8,0 Excellent
Pros: It was nice to have breakfast included. Nice central location and a last minute booking was possible.
Cons:
7,4 Good
Pros: the location, it was close to downtown and could walk everywhere
Cons: it was too expensive to stay there
7,7 Good
Pros: The breakfast is pretty good.
Cons: I woke up my first night with red spots on my face. Not sure what it was but the spots stayed there for a long time. They just started to disappear now that I am back home. The sheets had to be changed. It only happened the first night not any other night.
4,3 Okay
Pros: There are a lot of events setup for the visitors
Cons: I checked out after 2 days and they would not refund me the remaining two days, even though I checked out at 6:30am and the checkout time is at 11am. The front desk had promised they would do the refund when I checked in but then refused when I left early.
9,3 Excellent
Pros: Close to everything and it has many places to sit and lounge. WiFi was great throughout the building and rarely dropped out.
Cons: The bathrooms were a little dirty at times A few nights the air condition was turned off and we had to open a window because it was very hot
3,0 Mediocre
Pros:
Cons: The facility was terribly dirty, when I told tonthe staff, none of them cared and said that’s what it is! Super rude staff!
10,0 Excellent
Pros: The tour guides were very friendly. They went out of their way to make me feel welcome and had great suggestions on enjoying the city. Their food recommendations were spot on -- my favorite was Pho and the Lobstah Roll!!
Cons: The card swiping system was a bit cumbersome to handle when moving around with a lot of luggage, but it didn't ruin the overall experience.
9,5 Excellent
Pros: The property is very clean, the free breakfast is also great to have for travellers on a budget. Staff were very friendly and able to help out on multiple occasions. The property itself was also good to hang out in with a good games section as well as relaxing areas.
Cons: Some showers have low pressure.
6,3 Good
Pros: Breakfast was ok, but not memorable. The place is clean. Conveniently located.
Cons: Staff was a bit uninterested and short to me; it might have mistaken it for a nonchalant attitude or blame it on the busy times at the time (maybe they can do with an extra pair of hands). One major thing that bothered me was that none of the showers had any water pressure at all. I stayed on the 5th floor and tried all the communal showers (also on the second floor). None of which classified as a shower, but more like a drip.
10,0 Excellent
Pros: I travel to Boston regularly. Some times I need to stay overnight and this has become my " go to " place in Boston. It is close to South Station, public transportation, clients and restaurants. The staff is friendly and helpful.
Cons: At this time nothing to comment about. They have it down and do it well
7,5 Good
Pros:
Cons: I'd appreciated if they would lend us a lock key for free.
With a stay at HI Boston, you'll be centrally located in Boston, steps from Cutler Majestic Theatre and within a 5-minute walk of Boston Opera House. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.
Overall 8,5 Excellent
Based on 3 466 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Cleanliness.
Excellent
10,0
Pros: The location was perfect for where we needed to go. The rooms were very spacious and comfortable.
Excellent
10,0
Pros: Beautiful hotel in a great location.
Excellent
8,8
Pros: Close to conference centre away from main attractions but Only a short walk from south station and harbour side restaurants / bars. A little further to the other parts of the city. Upgraded room was first class for two adults and two teens although a little expensive at $300 per night. Nice swimming pool. Pleasant atrium style reception with two bars and Starbucks.
Excellent
10,0
Pros: Wonderful hotel! Everything was top-notch. Kind and considerate staff. Beautiful room.
Excellent
8,3
Pros: Location Friendly staff
Excellent
8,0
Pros: Staff was friendly, there’s a full retail Starbucks in the lobby, room was comfortable but a little outdated
Excellent
10,0
Pros: I thought the view of the city was absolutely phenomenal. Very clean room and nicely decorated.
Good
6,3
Pros: Room and bed were comfy
Excellent
9,5
Pros: The staff...particularly James....was just fabulous! :) .
Excellent
9,0
Pros: Clean, modern, nice and helpful staff
Excellent
9,5
Pros: Nice room, friendly and helpful staff. Good breakfast buffet. Everything very clean.
Details
Reviews
Overall 8,5 Excellent
Based on 3 466 reviews
Location
8,2
Wellness
8,1
Room
8,1
Pool
7,9
Service
7,9
Comfort
7,8
WiFi
4,6
Value
4,3
Breakfast
3,9
Pool
7,9
Service
7,6
Location
7,5
Comfort
7,3
Room
7,3
Value
3,8
Vibe
8,6
Location
8,0
Room
7,7
Service
7,7
Value
4,2
Comfort
8,2
Location
8,1
Service
7,7
Room
7,5
Value
3,9
WiFi
3,0
10,0 Excellent
Pros: Cleanliness.
Cons: The walking distance from other areas.
10,0 Excellent
Pros: The location was perfect for where we needed to go. The rooms were very spacious and comfortable.
Cons: We got charged twice for parking. Trying to deal w/ that now.
10,0 Excellent
Pros: Beautiful hotel in a great location.
Cons:
8,8 Excellent
Pros: Close to conference centre away from main attractions but Only a short walk from south station and harbour side restaurants / bars. A little further to the other parts of the city. Upgraded room was first class for two adults and two teens although a little expensive at $300 per night. Nice swimming pool. Pleasant atrium style reception with two bars and Starbucks.
Cons: Nothing to dislike really apart from price but to be expected I suppose.
10,0 Excellent
Pros: Wonderful hotel! Everything was top-notch. Kind and considerate staff. Beautiful room.
Cons:
8,3 Excellent
Pros: Location Friendly staff
Cons: Restaurant, Bar service. Water in bath very slow going down even after we mentioned to housekeeping.
8,0 Excellent
Pros: Staff was friendly, there’s a full retail Starbucks in the lobby, room was comfortable but a little outdated
Cons: I get the impression this was another hotel before Westin took it over. The most disappointing feature was the pool, the water was cloudy, the sealant was peeling from the edge, there was floating debris in the water and a LOT of hair.
10,0 Excellent
Pros: I thought the view of the city was absolutely phenomenal. Very clean room and nicely decorated.
Cons: I did not like the idea of paying for parking when you've already rented a room or the fact that breakfast is an additional cost as well but maybe that's just the additional cost of staying in a city.
6,3 Good
Pros: Room and bed were comfy
Cons: Service at the restaurant was so so at best. Waitress never checked on us. Never offered to refill our beverages. Double rang our bill Room was not cleaned daily. We had to ask for clean towels. Key was deactivated a day early We have stayed at Westin’s before and have great service. This one was not meeting expectations
9,5 Excellent
Pros: The staff...particularly James....was just fabulous! :) .
Cons:
9,0 Excellent
Pros: Clean, modern, nice and helpful staff
Cons: We wanted something closer to Copley. My wife made a mistake and we got something closer to downtown. She immediately called acknowledging her mistake and incredibly you didn't let us pick another location. This shouldn't happen.
9,5 Excellent
Pros: Nice room, friendly and helpful staff. Good breakfast buffet. Everything very clean.
Cons: Nothing except not really within walking distance of town centre attractions
Kimpton Onyx Hotel, our West End Boston boutique hotel, offers a genuine feel that gives guests an immediate sense of belonging from the moment they enter our intimate yet edgy lobby-bar. With the ambiance of a low-key urban loft, our downtown hub proves an ideal alternative to traditional or overly trendy Boston venues. You'll immediately come to love our unscripted, genuine hospitality, bold color scheme that's both masculine and cozy and delicious fare, served at the mesmerizing Ruby Room.
Overall 8,5 Excellent
Based on 1 306 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,3
Pros: Super friendly accommodating staff. Comfortable, clean room
Good
7,5
Pros: Location, quiet rooms, cleanliness and helpful staff
Excellent
9,5
Pros: The room was clean and comfortable
Good
6,3
Pros: Proximity to centre. Staff worked hard to resolve problems and managed to help with some difficulties and were helpful and thoughtful.
Excellent
8,0
Pros: Good location. Clean and comfortable .
Excellent
9,5
Pros: Very comfortable and was in a great location.
Excellent
9,3
Pros: Very close to North Station "T"... good restaurants, drugstore, coffee shops in area. LOVED AM Coffee & Happy Hour Wine! Staff were all helpful & fantastic! Great value relative to other available options when we booked
Excellent
9,5
Pros: Comfy beds. Great location. Good coffee!
Excellent
8,8
Pros: Great location. Central and also very close to airport. Very friendly staff
Excellent
10,0
Pros: The room was very nice
Good
6,0
Pros: Engaging, friendly staff. Clean room, good accommodations
Good
6,3
Pros: Location worked for what we needed, interior design was attractive.
Details
Reviews
Overall 8,5 Excellent
Based on 1 306 reviews
Service
9,0
Location
8,9
Room
6,9
WiFi
5,6
Comfort
5,1
Wellness
4,2
Value
4,2
Breakfast
3,9
Service
9,0
Location
8,5
Cleanliness
7,7
Vibe
6,9
Room
6,2
Comfort
5,0
Breakfast
4,4
Value
3,8
Service
8,9
Location
8,9
Room
5,5
Comfort
4,8
Value
3,7
Location
8,8
Room
5,8
Comfort
5,2
9,3 Excellent
Pros: Super friendly accommodating staff. Comfortable, clean room
Cons:
7,5 Good
Pros: Location, quiet rooms, cleanliness and helpful staff
Cons: Charges on bill for guest facilities which weren’t mentioned on booking or at check in. These added $46 to our bill. We had 2 rooms and were only notified of the charges by an invoice being put under the door of one of the rooms. We then had to pay the charge for the second room despite not having been informed or billed for it.
9,5 Excellent
Pros: The room was clean and comfortable
Cons: The mini fridge was not working
6,3 Good
Pros: Proximity to centre. Staff worked hard to resolve problems and managed to help with some difficulties and were helpful and thoughtful.
Cons: Not a great area. Rooms are simply worn out. Mattresses too soft and knackered, gave me real back problems during my stay, pillows huge overstuffed and just awful for the neck. No cover on duvets, bed sheets Ill fitting. Air lock in the bathroom shower causes vibrating pipes. Electronic door lock unreliable, twice could not get into the room. Electric socket literally hanging off desk, USB chargers did not work Left elevator faulty, difficult to get buttons to light up your floor. All in all bad. I gather it’s been sold to a franchisee by Kimpton and they know the mattresses and pillows need replacement. It needs a total refurbishment.
8,0 Excellent
Pros: Good location. Clean and comfortable .
Cons: Room 405 was noisy. Both from the street, late crowed from the venue nearby and early garbage trucks, and from the elevator. Definitely have earplugs with you...
9,5 Excellent
Pros: Very comfortable and was in a great location.
Cons: The restaurant could be better.
9,3 Excellent
Pros: Very close to North Station "T"... good restaurants, drugstore, coffee shops in area. LOVED AM Coffee & Happy Hour Wine! Staff were all helpful & fantastic! Great value relative to other available options when we booked
Cons: Only negative is that it's JUST slightly too far from North End to walk there for restaurants.... after walking around all day!
9,5 Excellent
Pros: Comfy beds. Great location. Good coffee!
Cons:
8,8 Excellent
Pros: Great location. Central and also very close to airport. Very friendly staff
Cons:
10,0 Excellent
Pros: The room was very nice
Cons:
6,0 Good
Pros: Engaging, friendly staff. Clean room, good accommodations
Cons: The exercise facility is terrible: an embarrassment to the IHG brand. Sparse equipment (no bikes), no saniwipes, no water (Water dispenser, no cups), jump ropes (low ceilings, ropes can't be used). In basement, no windows. Just awful.
6,3 Good
Pros: Location worked for what we needed, interior design was attractive.
Cons: Fees were not transparent, either upon booking or check-in. If we had realized we were being charged for every amenity, we would have actually used them. I feel as though the hotel doesn't want you to use them, just pay for them.
Kimpton Onyx Hotel, our West End Boston boutique hotel, offers a genuine feel that gives guests an immediate sense of belonging from the moment they enter our intimate yet edgy lobby-bar. With the ambiance of a low-key urban loft, our downtown hub proves an ideal alternative to traditional or overly trendy Boston venues. You'll immediately come to love our unscripted, genuine hospitality, bold color scheme that's both masculine and cozy and delicious fare, served at the mesmerizing Ruby Room.
Overall 8,4 Excellent
Based on 3 603 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Clean and modern room with a beautiful rooftop pool. Someone ordered drinks on our room tab. When pointed out, the hotel immediately credited the drinks back.
Good
7,0
Pros: Typical city business hotel
Excellent
9,3
Pros: Hotel was in process of refurbishment which was needed. Staff addressed concerns quickly and efficiently. No restaurant although one is scheduled to open in the fall. Rooftop pool and bar awesome. Self parking good but pricey.
Good
6,3
Pros: The property had lots of signs asking for forgiveness for the mess which baffles me because it was everywhere and nobody was working. Also there was a fire alarm in a room going off on our floor for over 50 minutes at midnight and the staff person said abruptly “we know about it, without apology “
Excellent
9,3
Pros: The hotel was within walking distance of Fenway Park which was a great benefit. The hotel was located in a very nice area within Back Bay.
Excellent
10,0
Pros: Had an incident with noise from some refurbishment work being done. The front desk quickly found us a new room. Also surprised us with a fruit and cheese platter to apologize for the inconvenience.
Excellent
9,5
Pros: The staff were very friendly and helpful, especially Sandy. She couldn’t have done enough to help us. It was much appreciated. We were not disturbed in our rooms and when we left and returned to the room it was always freshly made up. It’s in a fabulous location, with the T outside the door. We had a wonderful stay.
Good
6,8
Pros: Clean rooms with a nice pool.
Excellent
9,5
Pros: Great location almost renovated so soon to be at its best
Okay
5,8
Excellent
8,3
Pros: Excellent location . Hotel needs renovating which they are doing now. Staff super helpful and friendly. A/C quite loud in some rooms.
Excellent
10,0
Pros: Convenience, room standard and staff
Details
Reviews
Overall 8,4 Excellent
Based on 3 603 reviews
Location
9,5
Service
8,6
WiFi
7,4
Room
7,3
Pool
7,1
Vibe
6,7
Comfort
6,4
Bar
6,0
Amenities
5,5
Food
5,1
Breakfast
4,7
Location
9,7
Service
8,1
Pool
7,6
Room
6,9
Vibe
6,2
Comfort
6,1
WiFi
5,7
Amenities
5,6
Value
5,0
Breakfast
5,0
Food
4,6
Location
9,5
Room
7,6
Service
7,5
Cleanliness
7,1
Pool
6,8
Vibe
5,8
Amenities
5,0
Food
5,0
Location
9,6
Service
8,4
Room
6,5
Comfort
5,8
Amenities
4,7
10,0 Excellent
Pros: Clean and modern room with a beautiful rooftop pool. Someone ordered drinks on our room tab. When pointed out, the hotel immediately credited the drinks back.
Cons:
7,0 Good
Pros: Typical city business hotel
Cons: Typical city business hotel
9,3 Excellent
Pros: Hotel was in process of refurbishment which was needed. Staff addressed concerns quickly and efficiently. No restaurant although one is scheduled to open in the fall. Rooftop pool and bar awesome. Self parking good but pricey.
Cons: Ongoing refurbishment. Definitely needs sprucing up.
6,3 Good
Pros: The property had lots of signs asking for forgiveness for the mess which baffles me because it was everywhere and nobody was working. Also there was a fire alarm in a room going off on our floor for over 50 minutes at midnight and the staff person said abruptly “we know about it, without apology “
Cons:
9,3 Excellent
Pros: The hotel was within walking distance of Fenway Park which was a great benefit. The hotel was located in a very nice area within Back Bay.
Cons: They are currently going through some renovations, so the lobby area was somewhat in a mess.
10,0 Excellent
Pros: Had an incident with noise from some refurbishment work being done. The front desk quickly found us a new room. Also surprised us with a fruit and cheese platter to apologize for the inconvenience.
Cons: Wondered about a restaurant. Didn't see one but also in the heart of Boston didn't miss it.
9,5 Excellent
Pros: The staff were very friendly and helpful, especially Sandy. She couldn’t have done enough to help us. It was much appreciated. We were not disturbed in our rooms and when we left and returned to the room it was always freshly made up. It’s in a fabulous location, with the T outside the door. We had a wonderful stay.
Cons:
6,8 Good
Pros: Clean rooms with a nice pool.
Cons: Old building looks tired, cleaning crew had supplies spread out over hallway.
9,5 Excellent
Pros: Great location almost renovated so soon to be at its best
Cons:
5,8 Okay
Pros:
Cons: There was some works in the hotel The price is high compare with the noice in the hotel because of the works
8,3 Excellent
Pros: Excellent location . Hotel needs renovating which they are doing now. Staff super helpful and friendly. A/C quite loud in some rooms.
Cons: A/C bit loud, elevators bit slow, mattresses bit droopy, room service expensive
10,0 Excellent
Pros: Convenience, room standard and staff
Cons: Pool is for kids only
Boston Park Plaza is centrally located in Boston, a 3-minute walk from Newbury Street and 8 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Boston? This hotel has 50483 square feet (4690 square meters) of space consisting of a conference center and meeting rooms.
Overall 8,2 Excellent
Based on 10 695 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,5
Pros: Location
Excellent
8,0
Pros: Location. Lobby
Excellent
8,3
Pros: Free bottled water provided whenever you needed it. Free ice cream sandwiches in reception on National ice cream sandwich day. Our TV remote wasn't working and this was dealt with in fairly rapid time.
Good
7,0
Pros: Good value and good location. Excellent fitness facility.
Excellent
8,3
Pros: The location was central to everything in Boston.
Excellent
8,3
Good
6,8
Pros: The location was great and it was clean.
Good
7,5
Pros: This was a well maintained and updated hotel in a great area. The food was delicious and a Starbucks was in the lobby. It was a great find and I would recommend this hotel to others!
Okay
4,0
Pros: The gym was fantastic
Excellent
10,0
Pros: Location
Okay
5,8
Pros: I liked the bed
Excellent
10,0
Pros: The amount of space in our room and the view
Details
Reviews
Overall 8,2 Excellent
Based on 10 695 reviews
Location
9,5
Wellness
9,1
Service
7,9
Amenities
7,8
WiFi
6,8
Breakfast
6,2
Room
5,3
Value
4,5
Comfort
3,2
Location
9,6
Wellness
9,3
Service
8,2
Cleanliness
6,7
Breakfast
6,5
Room
5,2
WiFi
5,2
Value
3,3
Comfort
3,2
Location
9,3
Wellness
9,2
Service
7,9
Cleanliness
6,4
Breakfast
6,0
WiFi
5,2
Value
4,7
Room
4,7
Comfort
2,9
Location
9,3
Wellness
9,2
Service
7,3
Breakfast
6,6
WiFi
5,2
Value
4,9
Room
4,0
Comfort
2,6
Location
9,7
Service
7,6
Vibe
7,4
Value
4,7
Room
4,5
Comfort
3,1
5,5 Okay
Pros: Location
Cons: Room,bed,view,housekeeping,noise,
8,0 Excellent
Pros: Location. Lobby
Cons: Rooms are small.
8,3 Excellent
Pros: Free bottled water provided whenever you needed it. Free ice cream sandwiches in reception on National ice cream sandwich day. Our TV remote wasn't working and this was dealt with in fairly rapid time.
Cons: Hotel dining was expensive. A couple of the desk staff we’re not too attentive, when we were asking for our water bottles.
7,0 Good
Pros: Good value and good location. Excellent fitness facility.
Cons: Would like to see more effort in sustainability. Reducing/removing small amenities in bathrooms. Eliminate single use plastics.
8,3 Excellent
Pros: The location was central to everything in Boston.
Cons: The disconnect between valet parking and the main entrance. Also Uber drivers had a difficult time finding the pickup spot since the hotel sits on a weird street grid.
8,3 Excellent
Pros:
Cons: Room were quite small
6,8 Good
Pros: The location was great and it was clean.
Cons: For the money, the room was extremely small and the bathroom had no space to put any of our toiletries--the vanity being teeny.
7,5 Good
Pros: This was a well maintained and updated hotel in a great area. The food was delicious and a Starbucks was in the lobby. It was a great find and I would recommend this hotel to others!
Cons: The (standard king) room was smaller than I expected...but it was fine for a weekend visit! Our shower drain was clogged and slow to empty. This was an easy fix though.
4,0 Okay
Pros: The gym was fantastic
Cons: Never had a smaller hotel room. All pictures depict a normal sized room which apparently is a suite. Its misleading and I felt very bait and switched
10,0 Excellent
Pros: Location
Cons:
5,8 Okay
Pros: I liked the bed
Cons: It was expensive.
10,0 Excellent
Pros: The amount of space in our room and the view
Cons:
Boston Park Plaza is centrally located in Boston, a 3-minute walk from Newbury Street and 8 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Boston? This hotel has 50483 square feet (4690 square meters) of space consisting of a conference center and meeting rooms.
Overall 8,2 Excellent
Based on 3 602 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Great location, free bottled water and valet service.
Excellent
9,0
Pros: The hotel was nice and the staff were very helpful.
Okay
5,0
Pros: close to center free foods and drinks in the hotel
Excellent
9,3
Pros: The room was very nice. You can have drinking water for free in the hallways. There was coffee and tea 24/7 at the lobby.
Excellent
10,0
Pros: Friendly staff, excellent location, free coffee and fruit available at all hours.
Excellent
9,3
Pros: The location of the hotel was amazing for the purpose of my visit. It exceeded my expectations. It's 8 minutes walking to Quincy market and the harbor. About 14 minutes walking to the Boston public garden. And about 11 minutes from the south station and chinatown. I thought I'll be needing to use the T (Boston subway system) all the time but that wasn't the case. Of course it depends on how many days the trip was and how much one wants to cover of sightseeing. The suite was comfortable enough for me. The staff was friendly. I enjoyed the staying a lot.
Excellent
8,3
Pros: The location was great, our room was quiet and just what we needed for one night
Excellent
9,3
Pros: This is my third stay here and it's always a pleasant stay whenever I visit. The staff is friendly, the amenities, for what it's worth, works and is great as well. It's in the epicenter of everything there is to do in Boston and that's why it's one of my favorite places to stay in..
Mediocre
3,8
Pros: Just the location
Okay
5,8
Pros: good staff
Good
6,3
Pros: The size of the room
Excellent
8,3
Pros: The confort
Details
Reviews
Overall 8,2 Excellent
Based on 3 602 reviews
Location
9,5
WiFi
8,9
Service
8,2
Value
8,0
Room
5,8
Breakfast
4,6
Comfort
3,6
Location
9,2
Service
8,4
Value
7,9
Room
5,4
Breakfast
4,8
Comfort
3,5
Location
9,6
Service
8,6
Value
7,4
Room
5,1
Comfort
3,2
Location
9,7
Service
7,9
Food
7,7
Value
7,6
Room
5,9
Comfort
4,4
Location
9,5
Service
7,9
Room
5,6
Comfort
3,5
10,0 Excellent
Pros: Great location, free bottled water and valet service.
Cons:
9,0 Excellent
Pros: The hotel was nice and the staff were very helpful.
Cons: Parking was the biggest drawback. Valet was ridiculously expensive. Also the complimentary snacks were only available for an hour in the afternoon.
5,0 Okay
Pros: close to center free foods and drinks in the hotel
Cons: couch to sleep was very old 80s look very high price
9,3 Excellent
Pros: The room was very nice. You can have drinking water for free in the hallways. There was coffee and tea 24/7 at the lobby.
Cons:
10,0 Excellent
Pros: Friendly staff, excellent location, free coffee and fruit available at all hours.
Cons: Nothing. I liked it all.
9,3 Excellent
Pros: The location of the hotel was amazing for the purpose of my visit. It exceeded my expectations. It's 8 minutes walking to Quincy market and the harbor. About 14 minutes walking to the Boston public garden. And about 11 minutes from the south station and chinatown. I thought I'll be needing to use the T (Boston subway system) all the time but that wasn't the case. Of course it depends on how many days the trip was and how much one wants to cover of sightseeing. The suite was comfortable enough for me. The staff was friendly. I enjoyed the staying a lot.
Cons: The suite is expensive for it's value. The furniture is very old, especially the sofa and the carpet. The water machine on my floor wasn't working. And purified water itself tastes like soda. Maybe some people would like this taste.
8,3 Excellent
Pros: The location was great, our room was quiet and just what we needed for one night
Cons:
9,3 Excellent
Pros: This is my third stay here and it's always a pleasant stay whenever I visit. The staff is friendly, the amenities, for what it's worth, works and is great as well. It's in the epicenter of everything there is to do in Boston and that's why it's one of my favorite places to stay in..
Cons: Nothing about it made me dislike anything that they had to offer. I wish the price was better, but that always depends on the weekend and how far in advance you book.
3,8 Mediocre
Pros: Just the location
Cons: Staff behaviour
5,8 Okay
Pros: good staff
Cons: coffee machine broken in the breakfast area
6,3 Good
Pros: The size of the room
Cons: The TVs didn't work. The room looked a bit shabby
8,3 Excellent
Pros: The confort
Cons:
Overall 8,1 Excellent
Based on 5 782 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Amazing location and helpful staff. Excellent quality complimentary continental breakfast during renovations.
Excellent
9,0
Pros: Fabulous staff and the location beside the park can't be beat
Good
7,5
Pros: Location and staff
Good
7,5
Pros: The location is top notch and the skeleton staff were beyond helpful.
Excellent
8,8
Pros: The staff was incredible, with service that you would expect from a luxury hotel in such a central and scenic location. The hotel is right on the Boston Gardens side of the Boston Commons, with Newbury just around the corner. Unusually for such a downtown location, parking is practically next door and ample thanks to the public parking under the common.
Excellent
8,0
Pros: Breakfast was good
Excellent
9,5
Pros: Great location, front of Boston garden. Lovely staff, big rooms, and perfect service.
Excellent
10,0
Pros: We have been going to the Taj Boston for our anniversary for 9 years. This year we brought our children ages 6 and 3. The location is wonderful and the attention to detail was outstanding. We highly recommend the Taj Boston and we will be coming back year after year. It's a family tradition we all look forward to.
Okay
5,8
Pros: Refurbishment meant no restaurant, room service or bar. No hot water this morning. Overall poor
Excellent
9,3
Pros: I was there for running the marathon, not a better place to stay, amazing crew before and after the marathon. Unbelievable people and an amazing sense of service. Please keep that chicken soup for runners after the race, have not feel better ever, four marathons before 2019 thank you for it, better recovery.
Excellent
8,0
Pros: UNDER RENOVATION until April 2020. Open floors: 0 to 7th (out of 17) Outstanding staff. Landmark Building 1927 - Location - Park and Commonwealth Avenue views. Indulgences: Little Breakfast - Afternoon drink and snack - Coffe machine or kettle upon request
Excellent
8,8
Pros: Even though the hotel is under a renovation process and all the food facilities are currently closed, they manage to serve an incredible breakfast!!!
Details
Reviews
Overall 8,1 Excellent
Based on 5 782 reviews
Location
9,4
Service
7,8
Breakfast
6,7
Vibe
6,3
Food
6,0
Room
5,9
Bar
5,7
WiFi
5,6
Amenities
5,2
Wellness
4,3
Cleanliness
4,1
Pool
1,4
Location
9,3
Service
7,5
Breakfast
7,2
Comfort
6,2
Room
5,9
Value
5,6
Vibe
5,4
Bar
5,3
Amenities
5,2
Food
4,9
Location
9,4
Service
8,0
Value
5,6
Vibe
5,5
Food
5,5
Room
5,4
Amenities
5,1
Cleanliness
4,3
Location
9,0
Service
7,8
Comfort
5,8
Vibe
5,6
Room
4,7
10,0 Excellent
Pros: Amazing location and helpful staff. Excellent quality complimentary continental breakfast during renovations.
Cons: Renovations were being performed during our stay, but otherwise a great experience.
9,0 Excellent
Pros: Fabulous staff and the location beside the park can't be beat
Cons: I was surprised by the hotel fee
7,5 Good
Pros: Location and staff
Cons: hotel has lack of services due to renovation period.. existing rooms are really old and old-fashioned + bathroom is disaster for such quality hotel.. Fortunately they are under renovation..
7,5 Good
Pros: The location is top notch and the skeleton staff were beyond helpful.
Cons: Major reconstruction going on that I didn't know about. May have stayed somewhere else, had I known.
8,8 Excellent
Pros: The staff was incredible, with service that you would expect from a luxury hotel in such a central and scenic location. The hotel is right on the Boston Gardens side of the Boston Commons, with Newbury just around the corner. Unusually for such a downtown location, parking is practically next door and ample thanks to the public parking under the common.
Cons: While many of the amenities of the hotel room are upgraded and modern, it's certainly clear that you're in a hotel built in the previous century. The hotel is currently undergoing a renovation, so I expect that visitors in a year or so from now may find this quite improved.
8,0 Excellent
Pros: Breakfast was good
Cons: Room could have had a good smell.
9,5 Excellent
Pros: Great location, front of Boston garden. Lovely staff, big rooms, and perfect service.
Cons: Hope they reduce the price.
10,0 Excellent
Pros: We have been going to the Taj Boston for our anniversary for 9 years. This year we brought our children ages 6 and 3. The location is wonderful and the attention to detail was outstanding. We highly recommend the Taj Boston and we will be coming back year after year. It's a family tradition we all look forward to.
Cons:
5,8 Okay
Pros: Refurbishment meant no restaurant, room service or bar. No hot water this morning. Overall poor
Cons:
9,3 Excellent
Pros: I was there for running the marathon, not a better place to stay, amazing crew before and after the marathon. Unbelievable people and an amazing sense of service. Please keep that chicken soup for runners after the race, have not feel better ever, four marathons before 2019 thank you for it, better recovery.
Cons:
8,0 Excellent
Pros: UNDER RENOVATION until April 2020. Open floors: 0 to 7th (out of 17) Outstanding staff. Landmark Building 1927 - Location - Park and Commonwealth Avenue views. Indulgences: Little Breakfast - Afternoon drink and snack - Coffe machine or kettle upon request
Cons: Ex Carlton Hotel in really bad condition of maintenance. Not working heating. Windows not noise proof. Value for money ?
8,8 Excellent
Pros: Even though the hotel is under a renovation process and all the food facilities are currently closed, they manage to serve an incredible breakfast!!!
Cons:
Overall 8,1 Excellent
Based on 2 148 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,0
Pros: great location. clean but old hotel
Excellent
8,0
Pros: Great location and very clean hotel
Excellent
10,0
Pros: Staff
Excellent
8,0
Pros: Location
Excellent
8,0
Pros: Frank At the front desk always went over and beyond to help us
Okay
4,5
Excellent
9,3
Pros: Good location and clean over all.
Excellent
9,0
Pros: Location is perfect for exploring Boston. Back Bay is a nice neighborhood with easy,safe walking. Hynes Convention Center, Boston Commons, the beautiful Boston Public Library are all in close proximity. Take Back Bay Shuttle from Logan to Hynes for free.
Excellent
8,0
Good
7,0
Pros: The rooms were stylish and comfortable with nice toiletries.
Excellent
9,0
Pros: Location was great and staff was very helpful and friendly!
Excellent
9,0
Pros: Staff was great. Breakfast & evening drinks were a bonus.
Details
Reviews
Overall 8,1 Excellent
Based on 2 148 reviews
Location
9,6
Service
8,8
Bar
7,9
Value
6,8
WiFi
6,7
Room
5,7
Breakfast
4,9
Amenities
4,8
Food
4,4
Comfort
4,0
Location
9,6
Service
8,4
Vibe
6,1
Breakfast
4,9
Amenities
4,9
Room
4,5
Food
4,1
Comfort
3,8
Location
9,6
Service
9,2
Bar
7,9
Vibe
6,6
Room
5,3
Breakfast
4,9
Amenities
4,7
Food
4,6
Comfort
4,2
Location
9,7
Service
8,7
Value
6,4
Vibe
6,3
Breakfast
4,4
Room
4,2
Comfort
3,8
9,0 Excellent
Pros: great location. clean but old hotel
Cons: bathroom not acceptable -- about 2x2 standing area: when you stand in front of the sink, your leg is pretty much touching the toilet.
8,0 Excellent
Pros: Great location and very clean hotel
Cons: No proper restaurant or breakfast. Gym needs a couple of more equipment
10,0 Excellent
Pros: Staff
Cons: It was all good, no complaints
8,0 Excellent
Pros: Location
Cons: My walk-in closet at home is larger...room we had way too small too be comfortable...did not sleep well and it would have been helpful to have a lounge chair
8,0 Excellent
Pros: Frank At the front desk always went over and beyond to help us
Cons: The shower
4,5 Okay
Pros:
Cons: We where given a key to a room that people were in. Enough said!!!!!!
9,3 Excellent
Pros: Good location and clean over all.
Cons:
9,0 Excellent
Pros: Location is perfect for exploring Boston. Back Bay is a nice neighborhood with easy,safe walking. Hynes Convention Center, Boston Commons, the beautiful Boston Public Library are all in close proximity. Take Back Bay Shuttle from Logan to Hynes for free.
Cons: Room was very small. View was of fire escape and other guests' windows. I was by myself and busy at a conference, so it was fine for me. But it wouldn't have been had I not been alone.
8,0 Excellent
Pros:
Cons: Rooms a bit small, and no tables in breakfast area.
7,0 Good
Pros: The rooms were stylish and comfortable with nice toiletries.
Cons: The rooms were lacking necessary items for 4 people. My family booked a suite (two separate rooms with beds) but pillows were missing for the 2nd bed and only two drinking glasses were in the rooms. The rooms were also unnecessarily loud. In a hotel of this caliber, I should not be able to hear every word of the tv in the next room, even with the tv on a normal level, or every footstep of the guests in the room above ours. This kept my children awake. I will not stay here again.
9,0 Excellent
Pros: Location was great and staff was very helpful and friendly!
Cons: Would really like an in house bar instead of walking across the street to the Westin
9,0 Excellent
Pros: Staff was great. Breakfast & evening drinks were a bonus.
Cons: Parking Fee is steep!
Overall 8,1 Excellent
Based on 1 857 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8,0
Pros: Breakfast was fine. Good choices of food and beverage. Pleasant dining area.
Okay
5,0
Pros: Very clean. Excellent continental breakfast.
Excellent
9,3
Pros: Good location, close to the city, close to the station as well. The beds were very comfy, a lot of space, working wifi, mini kitchen if needed. Nice staff too.
Excellent
8,0
Pros: Staff was amazing. Shuttle service.
Excellent
9,5
Pros: Loved the breakfast, the room was great, the staff were all very friendly.
Excellent
8,0
Pros: Great breakfast comfortable beds good location
Excellent
9,3
Pros: Bed and pillows, breakfast, staff
Excellent
10,0
Pros: Breakfast
Excellent
10,0
Pros: Good location for the storage unit that was reserved and close to the university
Excellent
10,0
Pros: Nice variety and well maintained kitchen and dining area.
Okay
5,0
Pros: Excellent daily breakfasts. Clean spacious room. Parking was $25 per day but was safe and convenient.
Good
6,8
Pros: It was nice and clean
Details
Reviews
Overall 8,1 Excellent
Based on 1 857 reviews
Cleanliness
9,4
WiFi
9,3
Breakfast
8,6
Service
8,6
Value
8,2
Room
8,1
Location
6,3
Pool
4,1
Wellness
2,6
Cleanliness
9,3
Breakfast
8,5
Service
8,4
Value
8,1
Room
7,6
Location
6,6
Pool
3,9
Cleanliness
9,5
Breakfast
8,9
Service
8,9
Value
8,6
Room
7,9
Location
6,9
Service
8,9
Breakfast
8,3
Room
7,9
Comfort
6,8
8,0 Excellent
Pros: Breakfast was fine. Good choices of food and beverage. Pleasant dining area.
Cons: Lots of disposable cups and cutlery - how much is recycled?
5,0 Okay
Pros: Very clean. Excellent continental breakfast.
Cons: AC was so loud we had to move rooms. We were on the 7th floor and could hear sirens all night, loud cars, arguments. It's like the windows were open but they weren't. We asked for a roll away bed but the room wasn't big enough for it. When I called about the AC it took more than an hour for some one to come and I called several times to the front desk. I have small kids that needed to go to bed and we called for an extra blanket which too about 1 hour. I even called the front desk once but no one answered. I had to go to the desk, then I called again after 30 minutes. I expected a lot better customer service at a Hampton. It did not live up to the Hampton name.
9,3 Excellent
Pros: Good location, close to the city, close to the station as well. The beds were very comfy, a lot of space, working wifi, mini kitchen if needed. Nice staff too.
Cons: Breakfast was fair - typical American hotel breakfast. There was 3 of us, and the couch was not made prior to our arrival. The AC was very loud. Also the receptionist did not let us know in advance that there was a parking fee and just charged us for it.
8,0 Excellent
Pros: Staff was amazing. Shuttle service.
Cons: Location is pretty out of the way and then reviews about sirens all day and night is no joke.
9,5 Excellent
Pros: Loved the breakfast, the room was great, the staff were all very friendly.
Cons: We had trouble with the shower,couldn't get it working. Turns out we were in a handicap room and that explained it. After 30 minutes, we were able to shower!
8,0 Excellent
Pros: Great breakfast comfortable beds good location
Cons:
9,3 Excellent
Pros: Bed and pillows, breakfast, staff
Cons: Location was ok but limited with things to do walking distance
10,0 Excellent
Pros: Breakfast
Cons: No
10,0 Excellent
Pros: Good location for the storage unit that was reserved and close to the university
Cons:
10,0 Excellent
Pros: Nice variety and well maintained kitchen and dining area.
Cons: Mildly cramped space.
5,0 Okay
Pros: Excellent daily breakfasts. Clean spacious room. Parking was $25 per day but was safe and convenient.
Cons: The hotel was next to a hospital with sirens going at all hours of the day and night. We were on the 2nd floor facing the street and it was very loud. The area of Boston was not the best.
6,8 Good
Pros: It was nice and clean
Cons: The noise level from the street
Overall 7,8 Good
Based on 9 055 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Perfect location within walking distance to most all of the attractions. Beds are comfy and the ambience of the hotel is remarkable. Dining and shopping are just down the street and yet the feel of the place is secluded.
Mediocre
3,0
Pros: The location of the hotel is great for getting around town.
Good
7,0
Pros: Good location, Safety box, Fitness gym, Free WiFi
Excellent
10,0
Pros: Great location - highly recommend for a short stay
Excellent
10,0
Pros: Location is great.
Excellent
9,0
Pros: Lobby history and location
Okay
4,0
Pros: It was clean and the location is good.
Poor
1,0
Okay
5,8
Pros: Location
Okay
5,0
Pros: Historical property in an excellent location - but that is literally all it has to offer.
Excellent
10,0
Pros: front desk was very fast
Excellent
9,3
Details
Reviews
Overall 7,8 Good
Based on 9 055 reviews
Location
9,4
Bar
8,6
Service
8,4
Vibe
6,3
Cleanliness
4,9
WiFi
4,6
Room
4,4
Breakfast
3,8
Comfort
3,4
Location
9,2
Service
8,1
Food
6,3
Vibe
4,7
Value
4,5
Amenities
4,4
Room
4,0
Breakfast
3,8
Cleanliness
3,6
Comfort
3,3
WiFi
2,7
Location
9,5
Service
7,8
Amenities
4,6
Vibe
4,5
Cleanliness
3,7
Room
3,2
Breakfast
3,1
WiFi
2,7
Comfort
2,6
Location
8,9
Service
6,8
Vibe
4,5
Amenities
4,4
Cleanliness
4,0
Comfort
3,6
Breakfast
3,5
Room
3,3
WiFi
2,8
Location
8,9
Service
7,3
Vibe
5,2
Amenities
4,7
Cleanliness
4,5
Breakfast
3,8
Room
3,4
Comfort
2,9
WiFi
2,7
10,0 Excellent
Pros: Perfect location within walking distance to most all of the attractions. Beds are comfy and the ambience of the hotel is remarkable. Dining and shopping are just down the street and yet the feel of the place is secluded.
Cons: Not sure if self parking was available but it would have been nice. Having to valet was cumbersome at times.
3,0 Mediocre
Pros: The location of the hotel is great for getting around town.
Cons: The hotel is very dated and the room was so tiny it was difficult maneuvering around. There are none of the amenities (like charging plugs) that are standard for hotel rooms.
7,0 Good
Pros: Good location, Safety box, Fitness gym, Free WiFi
Cons: Room, closet are small. No refrigerator
10,0 Excellent
Pros: Great location - highly recommend for a short stay
Cons:
10,0 Excellent
Pros: Location is great.
Cons: Rooms are small.
9,0 Excellent
Pros: Lobby history and location
Cons:
4,0 Okay
Pros: It was clean and the location is good.
Cons: The noise level was unbearable. I think there was some kind of construction across the street. I was up all night. In addition there was a $20 hotel fee that was not apparent until after booking. People need to know this upfront!
1,0 Poor
Pros:
Cons: When I check in at 8pm in a regular Saturday, they told don't have double bed room I booked, I only can take a small room with one full/queen bed and a roller small bed, and it's barely fit in the room. Indeed, they offer you cancel without penalty! THX!
5,8 Okay
Pros: Location
Cons: Extremely old, carpets smells like muggi weather.
5,0 Okay
Pros: Historical property in an excellent location - but that is literally all it has to offer.
Cons: The rooms and facilities are in desperate of renovation. The historical aspect of the property is wonderful but for the money, as compared to the quality of the facilities, it’s just not worth it.
10,0 Excellent
Pros: front desk was very fast
Cons: that i couldnt stay 2nd night at the same rate
9,3 Excellent
Pros:
Cons: Check in clerk was very rude
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