Boston hotels near South Station

Cons: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!

Cons: Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims

Cons: Rooms are a little dated

Cons: No heat

Cons: Parking for hotel guests should be free or lot cheaper

Cons: I don't have any criticisms of this hotel!

Cons: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.

Cons: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway

Cons: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.

Cons: I thought the rooms were small especially for a family of four.

Cons: Absolutely nothing.

Cons: Outdated hotel for these prices.

Cons: The price!!!!

Cons: Considering the cost of the 3 rooms (we had a family group of 9), I would expect a complimentary abbreviated breakfast offering. I walked down the street for coffee.

Cons: I can't say anything but great things .

Cons: The parking situation. For the cost of the hotel the parking should be majorly discounted if not free.

Cons: The only downside was the parking at the hotel was extremely expensive and was valet only. I'm sure there were other less expensive options nearby, but we didn't want the hassle of driving around the city with two crabby kids in the car.

Cons: it was too expensive to stay there

Cons: I woke up my first night with red spots on my face. Not sure what it was but the spots stayed there for a long time. They just started to disappear now that I am back home. The sheets had to be changed. It only happened the first night not any other night.

Cons: Restrooms and sheets were not clear enough.

Cons: Nothing at all

Cons: No AC on a 90 degree day in June. Room was NOT clean and smelled. The carpet was not vacuumed and we have a 15 month old son. HUGE bugs crawling on floor. Paid over $550 for one night and check in was after 4! Really truly disgusting. Told the front desk and all they said was “sorry by you pre paid for the room” We come into Boston frequently - will absolutely never consider this an option in the future.

Cons: Parking, not included

Cons: Even though it was during the covid pandemic they could have had a few more amenities available. I purposely booked bc they had a gym which was closed (I was alerted only a few days before my trip). With spray disinfectant, masks and wipes available it would have been fine for the gym to be open. Or they could have limited the number of people. That just annoyed me

Cons: Slow elevators , maid service didn't provide basic necessities and ignored written request, staff not friendly - needed extra room key and was told to come back later due to limited number.

Cons: Elevators were a bit slow and got backed up during peak times of check-in and departure.

Cons: Insufficient soundproofing. Avoid avoid avoid 6th floor: that's where the pool is and kids are very loud when walking and running along the corridor. We couldn't check in at 3:30pm and the room was not ready until 4:30pm, half hour past the check in time of 4pm.

Cons: 8am Altman going off

Cons: The elevators took an abnormally long time to arrive and go down. It sounds like they're working on that, and then they will be perfect!

Cons: When I first arrived to check in the person checking me in said I had two reservations, for two rooms, one paid for one not. I was pretty freaked when I heard this because they asked me to pay again at the desk. I contacted Kayak and according to the nice lady from the company she took care of everything and she did it was not on my bill. My complaint is that it shouldnt have been an issue to begin with, how stupid was the guy at the front desk? Kayak has been good to me with reservations why was that an issue? I actually dont understand how that would have even happened to begin with. My other complaint is even though I KNOW there were several conventions in town that weekend, I was really upset that my friends at the Sheraton got to have an extended check out till 2pm when I KNOW almost EVERY Marriott I have stayed at before has extended check out, the book says they offered it and the lady on the phone said they did NOT offer it specifically because of the convention. I don't see it as far if a hotel attached to the same convention center with the same amount of people could have it and I could not. Especially since the Marriott was a far nicer establishment the hotel room I stayed in and hotel in general was far better kept and polished then the Sheraton. So that was my only true disappointment. Especially since I did not have to check out, I was all set and would just leave. I understand as my mother used to work for Marriott that the maids have to come in and clean asap before new people check in around 4. But still, that just...was odd. In a hotel that large usually they have maids for a lot longer so, I guess I am just missing something.

Cons: Noisy neighbors. Called front desk and they didn't seem to do anything.

Cons: Most hotels I stay in offer water & have it randomly placed around the hotel. There was none to be found here; including the gym. When we attempted to use the vending machine to buy some, only took $1.@@ or coins. We only had larger bills.

Cons: Nothing

Cons: Could have had better mattresses on bed.

Cons: Bit of a waiting line to check in

Cons: Elevators are a disaster, unless you love waiting. No free wifi in the rooms (what year is this????). No fridge in rooms (what year is this???)

Cons: There was an extremely faint electronic beeping noise that me and my husband heard every night falling asleep; nothing that prohibited us from falling asleep, but I will say that I noticed it each night as I was falling asleep. A little pricey, but warranted given the location; we also didn't pay for parking as we had a family member with a free garage spot at work across town.

Cons: Elevators are a little slow and packed

Cons: The elevators! All weekend, I waited longer for elevators that I could get on than I did waiting for trains in the "T". On Sunday, after waiting nearly 25 minutes for an elevator that wasn't already jam-packed, I had to carry my luggage down six flights of stairs to the meeting room level to use the escalators (which were out of service). All in, an experience I would expect at a hotel charging half what Marriott did for this stay.

Cons: Room furnishings

Cons: Providing information about hotel amenities and outside events from hotel

Cons: Have to get private parking, costed same as my stay at the hotel. waited for 1 hour and made 5 calls to get brushes.

Cons: Bathroom was not cleaned properly may be the product they used and did not finish wiping down because toilet cover and seat was sticky.

Cons: Water bottle in room cost $7.50. Elevators very slow on occasion. Very old TV system with limited HD channel selection.