Best San Juan hotels near Cruise Line Terminal
With a stay at Villa Herencia Hotel in San Juan (Old San Juan), you'll be steps from San Juan Cathedral and San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Overall 9,3 Excellent
Based on 278 reviews
All reviews
- All reviews
- Couples
Excellent
9,6
Pros: Beautiful space and decor. Clean and modern space.
Okay
4,0
Pros: Location.
Excellent
10,0
Pros: I will always love the staff and the fact that is a boutique hotel makes you feel exclusive. This hotel officially became my favorite for special celebrations like anniversaries & birthdays.
Good
7,5
Pros: I stayed before , this is my third time . Place is good
Excellent
8,3
Pros: Great location and friendly staff.
Excellent
10,0
Pros: Everything was perfect.
Good
7,5
Pros: The hotel was quaint and full of style. I liked the deco. The complimentary breakfast was really good too.
Excellent
8,8
Pros: I loved the historic aesthetic of the property. Everything appeared to be very well maintained. The room was clean, beautiful, and full of charm. The roof deck was very beautiful and relaxing. My husband enjoyed relaxing in the hammock on several occasions. There was a small water leak in the first room we were placed in. Upon notifying the staff, we were quickly moved to another room. The staff was very friendly.
Excellent
10,0
Pros: Very charming, romantic
Excellent
10,0
Pros: I loved the cleanliness of the rooms, the excellent service. The architecture of the hotel, and its impressive rooftop. It is very romantic. I will definitely be back.
Excellent
10,0
Pros: The staff was wonderful, making sure we had all we needed and giving recommendations for where to go. The breakfast was just standard continental fare, but the presentation was very fancy and it was filling! We loved the coffee, so delicious! The location was perfect for exploring Old San Juan, and the property was beautiful! The courtyard and rooftop terrace were lovely.
Excellent
9,1
Pros: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.
Details
Reviews
Overall 9,3 Excellent
Based on 278 reviews
Location
9,4
Vibe
9,3
Service
9,2
Amenities
8,8
Breakfast
8,7
WiFi
8,3
Room
6,4
Comfort
5,0
Location
9,4
Service
9,2
Vibe
9,2
Amenities
9,0
Breakfast
8,8
Room
5,9
Comfort
4,8
9,6 Excellent
Pros: Beautiful space and decor. Clean and modern space.
Cons: The rooms are very tight and the doors open straight to the shared courtyard
4,0 Okay
Pros: Location.
Cons: Not clean. Male receptionist not very helpful.
10,0 Excellent
Pros: I will always love the staff and the fact that is a boutique hotel makes you feel exclusive. This hotel officially became my favorite for special celebrations like anniversaries & birthdays.
Cons:
7,5 Good
Pros: I stayed before , this is my third time . Place is good
Cons: No hot water after my wife bathed , told the receptionist . Humidifier make lot of sound , I disconnect the unit .
8,3 Excellent
Pros: Great location and friendly staff.
Cons:
10,0 Excellent
Pros: Everything was perfect.
Cons: N/A
7,5 Good
Pros: The hotel was quaint and full of style. I liked the deco. The complimentary breakfast was really good too.
Cons: The bed was really hard and uncomfortable.
8,8 Excellent
Pros: I loved the historic aesthetic of the property. Everything appeared to be very well maintained. The room was clean, beautiful, and full of charm. The roof deck was very beautiful and relaxing. My husband enjoyed relaxing in the hammock on several occasions. There was a small water leak in the first room we were placed in. Upon notifying the staff, we were quickly moved to another room. The staff was very friendly.
Cons: I signage for the hotel was very small making it a little difficult to locate the hotel. We had some pretty loud guests that checked in late during the evening of our stay. You could hear them talking and laughing very loudly in the atrium:courtyard area. There are quiet hours, but this did not seem to be enforced by the staff. My husband got up and opened the door to see what was going on, and the guests quieted down and went to the rooms at that point.
10,0 Excellent
Pros: Very charming, romantic
Cons: No balcony
10,0 Excellent
Pros: I loved the cleanliness of the rooms, the excellent service. The architecture of the hotel, and its impressive rooftop. It is very romantic. I will definitely be back.
Cons:
10,0 Excellent
Pros: The staff was wonderful, making sure we had all we needed and giving recommendations for where to go. The breakfast was just standard continental fare, but the presentation was very fancy and it was filling! We loved the coffee, so delicious! The location was perfect for exploring Old San Juan, and the property was beautiful! The courtyard and rooftop terrace were lovely.
Cons: Would have enjoyed seeing a couple more options on the breakfast menu, maybe some local pastries; but there wasn't anything I actively disliked about our stay!
9,1 Excellent
Pros: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.
Cons: A little dusty, but everything else was very nice and cozy.
With a stay at Villa Herencia Hotel in San Juan (Old San Juan), you'll be steps from San Juan Cathedral and San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Located in the heart of Old San Juan, El Convento, a member of Historic Hotels of America and Small Luxury Hotel's of the World, has set new standards of luxury, comfort and service while preserving the unique character and mystique of the hotel. A former Carmelite convent built three hundred years ago, El Convento was completely refurbished with special attention given to the preservation of the original structure. Each of the 58 rooms and suites recreates Spain's golden age while the entertainment system, Wi Fi internet access, and modern bathrooms fulfill the needs of today's traveler. Relax by the pool and enjoy the magnificent view from the terrace while you sip a glass of wine. Dining is a constant joy at El Convento. From the casual patio restaurant to the regal splendor of the Jose Campeche ballroom you will enjoy a true culinary delight.
Overall 9,2 Excellent
Based on 1 122 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: I loved the old-world feel of the hotel. The staff really did their best to make you feel special, too. The wine & cheese hour was delightful and high quality. We also dined for breakfast and the food was outstanding.
Excellent
10,0
Pros: Amazing location. Roof top pool was beautiful! Rooms were cozy. And the historical feature gave me a nostalgic story to tell. All round I’m so glad I got to stay here.
Excellent
10,0
Pros: Beautiful old historical building in old San Juan. We had just gotten off a cruise ship early that morning and went straight to hotel. They were able to let us check in on arrival. Grateful being we had our two kids and were really tired:) We will be back! Thank you
Excellent
10,0
Pros: This hotel is amazing. The location is the best in San Juan. Staff very friendly, valet parking easy and affordable. If you appreciate history...this is the place for you.
Excellent
10,0
Pros: The staff was amazing. Everyone was welcoming. I felt right at home. The location is amazing. There is an amazing trail to El Moro. The views are lovely.
Excellent
10,0
Pros: Staff were very friendly. Room was very clean. Location was perfect.
Excellent
10,0
Pros:
Excellent
10,0
Pros: Location and bedroom
Excellent
9,6
Pros: Everything!
Excellent
9,6
Pros: Very friendly and accommodating staff! Breakfast was delicious! Nice bonus was rooftop plunge pool. Excellent location in town right near all the major sites.
Okay
4,0
Pros: It's 'charming.'
Excellent
10,0
Pros: Furniture was beautiful. Hotel ambience was one of best I have experienced.
Details
Reviews
Overall 9,2 Excellent
Based on 1 122 reviews
Location
9,7
Bar
9,6
Amenities
9,2
Service
8,7
Food
8,6
Value
8,0
Room
7,6
Breakfast
7,4
WiFi
6,8
Location
9,8
Bar
9,7
Amenities
9,3
Service
9,0
Food
8,7
Room
6,9
Bar
9,7
Location
9,6
Amenities
9,2
Food
8,6
Vibe
8,5
Service
8,3
Value
8,2
Room
7,0
10,0 Excellent
Pros: I loved the old-world feel of the hotel. The staff really did their best to make you feel special, too. The wine & cheese hour was delightful and high quality. We also dined for breakfast and the food was outstanding.
Cons:
10,0 Excellent
Pros: Amazing location. Roof top pool was beautiful! Rooms were cozy. And the historical feature gave me a nostalgic story to tell. All round I’m so glad I got to stay here.
Cons:
10,0 Excellent
Pros: Beautiful old historical building in old San Juan. We had just gotten off a cruise ship early that morning and went straight to hotel. They were able to let us check in on arrival. Grateful being we had our two kids and were really tired:) We will be back! Thank you
Cons:
10,0 Excellent
Pros: This hotel is amazing. The location is the best in San Juan. Staff very friendly, valet parking easy and affordable. If you appreciate history...this is the place for you.
Cons:
10,0 Excellent
Pros: The staff was amazing. Everyone was welcoming. I felt right at home. The location is amazing. There is an amazing trail to El Moro. The views are lovely.
Cons:
10,0 Excellent
Pros: Staff were very friendly. Room was very clean. Location was perfect.
Cons:
10,0 Excellent
Pros:
Cons:
10,0 Excellent
Pros: Location and bedroom
Cons: Food and bar average
9,6 Excellent
Pros: Everything!
Cons:
9,6 Excellent
Pros: Very friendly and accommodating staff! Breakfast was delicious! Nice bonus was rooftop plunge pool. Excellent location in town right near all the major sites.
Cons: The view from our room.
4,0 Okay
Pros: It's 'charming.'
Cons: Rooms are small and expensive.
10,0 Excellent
Pros: Furniture was beautiful. Hotel ambience was one of best I have experienced.
Cons: Noise from across the street kept me awake most of the night.
Located in the heart of Old San Juan, El Convento, a member of Historic Hotels of America and Small Luxury Hotel's of the World, has set new standards of luxury, comfort and service while preserving the unique character and mystique of the hotel. A former Carmelite convent built three hundred years ago, El Convento was completely refurbished with special attention given to the preservation of the original structure. Each of the 58 rooms and suites recreates Spain's golden age while the entertainment system, Wi Fi internet access, and modern bathrooms fulfill the needs of today's traveler. Relax by the pool and enjoy the magnificent view from the terrace while you sip a glass of wine. Dining is a constant joy at El Convento. From the casual patio restaurant to the regal splendor of the Jose Campeche ballroom you will enjoy a true culinary delight.
Situated in the midst of the Puerto Rico Convention Center District, in front of San Juan Bay, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan. With a variety of on-site activities, we keep you busy and relaxed. We offer several great hotel dining options, bars and lounges, a world-class casino, full-service spa, 4th-floor sundeck with infinity pool and a location near the beach. Our state-of-the-art amenities help you relax in Puerto Rico while you rest each night on a comfortable Sheraton Signature Sleep Experience® bed.
Overall 9,1 Excellent
Based on 3 822 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,0
Pros: Pool area
Good
7,0
Pros: I liked the pool area
Excellent
10,0
Pros: If you are going to the convention center you can't get a better location. It's a great stay if you have business in San Juan. The employees all wear a smile. We would return.
Excellent
10,0
Pros: Love the location
Excellent
10,0
Pros: Everyone was incredibly helpful and friendly. We appreciated the early check in, and upgrade. Dining staff, front desk, assistance with taxi and tour guides. Everyone we encountered was amazing. The breakfast recommended (Buenos Dias) was the perfect breakfast for someone just off a cruise ship and preparing for a day of walking all over Old San Juan.
Excellent
9,7
Pros: staff there is the best KATERINA was amazing
Excellent
9,6
Excellent
10,0
Pros: Nice, upscale furniture. Quiet A/C. Nice view. Nice infinity pool, sun deck on roof. Wifi included in the resort fee. Walking distance to Olive Garden and Longhorn Steakhouse but no others other than the expensive in house restaurants.
Excellent
10,0
Pros: Location was very convenient to the cruiseport and airport.
Excellent
10,0
Pros: Empleados muy amables, habitación limpia
Excellent
10,0
Pros: I'll come back with Friends, the best time,
Excellent
10,0
Pros: Price, property, roof top infinity pool
Details
Reviews
Overall 9,1 Excellent
Based on 3 822 reviews
Service
9,1
Pool
8,9
Location
8,4
Breakfast
7,7
Room
7,4
Beach
6,1
Comfort
5,3
Value
4,1
Pool
9,0
Service
8,9
Amenities
8,5
Cleanliness
8,3
Location
8,2
Room
7,1
Value
4,0
Service
8,9
9,0 Excellent
Pros: Pool area
Cons:
7,0 Good
Pros: I liked the pool area
Cons: They close the pool, music, and the bar at 10:00pm is too early They need to get more entertainment, and close late
10,0 Excellent
Pros: If you are going to the convention center you can't get a better location. It's a great stay if you have business in San Juan. The employees all wear a smile. We would return.
Cons:
10,0 Excellent
Pros: Love the location
Cons: Everything was excellent
10,0 Excellent
Pros: Everyone was incredibly helpful and friendly. We appreciated the early check in, and upgrade. Dining staff, front desk, assistance with taxi and tour guides. Everyone we encountered was amazing. The breakfast recommended (Buenos Dias) was the perfect breakfast for someone just off a cruise ship and preparing for a day of walking all over Old San Juan.
Cons: The hallway was loud when we were trying to sleep.
9,7 Excellent
Pros: staff there is the best KATERINA was amazing
Cons: loud nosises from other rooms I could hear everything
9,6 Excellent
Pros:
Cons: Need a good traffic control leader to valet parking and lobby area flow
10,0 Excellent
Pros: Nice, upscale furniture. Quiet A/C. Nice view. Nice infinity pool, sun deck on roof. Wifi included in the resort fee. Walking distance to Olive Garden and Longhorn Steakhouse but no others other than the expensive in house restaurants.
Cons: Hot tub jets did not work. Small casino, no video poker.
10,0 Excellent
Pros: Location was very convenient to the cruiseport and airport.
Cons: No
10,0 Excellent
Pros: Empleados muy amables, habitación limpia
Cons:
10,0 Excellent
Pros: I'll come back with Friends, the best time,
Cons: the highway was hard to cross while walking,
10,0 Excellent
Pros: Price, property, roof top infinity pool
Cons: Not centralized location
Situated in the midst of the Puerto Rico Convention Center District, in front of San Juan Bay, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan. With a variety of on-site activities, we keep you busy and relaxed. We offer several great hotel dining options, bars and lounges, a world-class casino, full-service spa, 4th-floor sundeck with infinity pool and a location near the beach. Our state-of-the-art amenities help you relax in Puerto Rico while you rest each night on a comfortable Sheraton Signature Sleep Experience® bed.
With a stay at CasaBlanca Hotel, you'll be centrally located in San Juan, just a 5-minute walk from Port of San Juan and 7 minutes by foot from San Juan Cathedral. Featured amenities include limo/town car service, a computer station, and express check-in.
Overall 8,9 Excellent
Based on 1 447 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,2
Pros: Beautiful decor, excellent food, right in heart of SAN Juan
Excellent
10,0
Pros: Location, staff, decor and artwork
Excellent
10,0
Pros: Location and friendly staff.
Excellent
10,0
Pros: We loved everything about this hotel the staff was very friendly and the rooms were very clean I would recommend this hotel to anyone who goes to San Juan ...
Excellent
9,2
Pros: The staff was amazing. The location was right in the middle of Old San Juan!!
Excellent
10,0
Pros: Cozy and unique with charming decor
Okay
5,8
Excellent
10,0
Pros: We loved the rooftop lounge and stone bathtubs! Excellent air conditioning was refreshing! Staff was super friendly and let us store our luggage before our check in time. This was so helpful because we could explore the city!! Thank you!
Excellent
9,0
Pros: Wonderful location. Charming olde worlde decor. Extremely friendly and helpful staff. Comfy bed. Perfect little getaway.
Excellent
9,0
Pros: Location and kindness of staff
Excellent
9,7
Pros: Customer service. Uniqueness of hotel.
Excellent
9,0
Pros: nice,small,clean room,great service and location
Details
Reviews
Overall 8,9 Excellent
Based on 1 447 reviews
Location
9,6
Service
9,5
Vibe
9,2
WiFi
8,2
Amenities
7,1
Room
6,5
Breakfast
5,0
Bar
4,3
Pool
0,0
Service
9,7
Location
9,6
Vibe
9,1
Room
7,3
Amenities
7,1
Service
9,6
Location
9,4
Vibe
9,0
Amenities
7,4
Room
5,8
Room
5,7
Location
9,5
Service
9,3
Room
5,7
9,2 Excellent
Pros: Beautiful decor, excellent food, right in heart of SAN Juan
Cons: Nothing at all
10,0 Excellent
Pros: Location, staff, decor and artwork
Cons: It had a bit of an odor of wetness in our room
10,0 Excellent
Pros: Location and friendly staff.
Cons:
10,0 Excellent
Pros: We loved everything about this hotel the staff was very friendly and the rooms were very clean I would recommend this hotel to anyone who goes to San Juan ...
Cons:
9,2 Excellent
Pros: The staff was amazing. The location was right in the middle of Old San Juan!!
Cons: More than 2 people would have found the room right. The elevator did have some issues but the staff got on it.
10,0 Excellent
Pros: Cozy and unique with charming decor
Cons:
5,8 Okay
Pros:
Cons: Very expensive for its standard
10,0 Excellent
Pros: We loved the rooftop lounge and stone bathtubs! Excellent air conditioning was refreshing! Staff was super friendly and let us store our luggage before our check in time. This was so helpful because we could explore the city!! Thank you!
Cons: Everything was perfect! Very comfortable for adults and kids!
9,0 Excellent
Pros: Wonderful location. Charming olde worlde decor. Extremely friendly and helpful staff. Comfy bed. Perfect little getaway.
Cons: We could have done with a fridge in the room. Coffee was supplied for one night only
9,0 Excellent
Pros: Location and kindness of staff
Cons: Rooms look very old, are small and has old furniture
9,7 Excellent
Pros: Customer service. Uniqueness of hotel.
Cons: Elevator was broken while we were there. Light switch in bathroom would not turn off.
9,0 Excellent
Pros: nice,small,clean room,great service and location
Cons:
With a stay at CasaBlanca Hotel, you'll be centrally located in San Juan, just a 5-minute walk from Port of San Juan and 7 minutes by foot from San Juan Cathedral. Featured amenities include limo/town car service, a computer station, and express check-in.
With a stay at Decanter Hotel, you'll be centrally located in San Juan, steps from San Juan Cathedral and 3 minutes by foot from San Juan Gate. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8,8 Excellent
Based on 231 reviews
All reviews
- All reviews
Good
6,3
Pros: Everything was good.
Excellent
8,0
Excellent
9,2
Pros: The beds were very comfortable. Great A/C. Very accommodating staff. Would highly recommend. Great location.
Good
7,9
Pros: The rooftop bar is beautiful. Great rooms but its hard to control the AC and water temperature.
Excellent
10,0
Pros: Location was fantastic. Short walk to everything Old San Juan has to offer. Rooftop bar opens for the evening. We had the Terrace Queen that has a gigantic seating area. It’s made for a party. Staff across the board was friendly and welcoming. Would definitely stay here again.
Details
Reviews
Overall 8,8 Excellent
Based on 231 reviews
Cleanliness
9,2
Comfort
8,7
Location
9,4
Services
8,4
Staff
9,1
Value for money
7,7
6,3 Good
Pros: Everything was good.
Cons: Air conditioning was freezing in room and could not be adjusted down. Even after fan was off. Management attempted to assist to no avai.
8,0 Excellent
Pros:
Cons: Loud music until after 10 PM. Called cflnt drzk and was told that in Puerto Rico you can play music outside until midnight. No cooperation ... Rooms small and very expensive! Would not recommend this hotel to anyone
9,2 Excellent
Pros: The beds were very comfortable. Great A/C. Very accommodating staff. Would highly recommend. Great location.
Cons:
7,9 Good
Pros: The rooftop bar is beautiful. Great rooms but its hard to control the AC and water temperature.
Cons: The ceiling in the lounge is slatted so sound carries upwards if anyone is talking below. Quite an unpleasant way to wake up.
10,0 Excellent
Pros: Location was fantastic. Short walk to everything Old San Juan has to offer. Rooftop bar opens for the evening. We had the Terrace Queen that has a gigantic seating area. It’s made for a party. Staff across the board was friendly and welcoming. Would definitely stay here again.
Cons: Rooms didn’t cool quite to our liking but was bearable. Safe was OOC but we didn’t complain due to one night stay.
With a stay at Decanter Hotel, you'll be centrally located in San Juan, steps from San Juan Cathedral and 3 minutes by foot from San Juan Gate. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
The Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining and entertainment. A myriad of restaurants, art galleries, museums and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton Old San Juan Hotel.
Overall 8,7 Excellent
Based on 3 179 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: This hotel was very nice. It was clean, close to many local attractions, senior frogs, Starbucks, and walgreens just to name a few. The hotel is right in front of where the cruise ships dock so if you time it out right, lots of vendors will be there.
Excellent
8,0
Pros: Room, lobby, internet, food, location all good.
Excellent
10,0
Pros: Location in the center of Old San Juan, near to many restaurants rooms nice and clean and friendly staff
Excellent
10,0
Pros: the old world charm
Excellent
10,0
Pros: Very nice view
Excellent
10,0
Pros: Location
Excellent
9,6
Pros: Great location for our cruise. A little pricey but, worth the extra money.
Excellent
8,0
Mediocre
2,0
Pros: The location was awesome.
Excellent
10,0
Pros: Stayed here before our cruise because it was close to the port and we enjoy Old San Juan!
Excellent
10,0
Pros: The old Sheraton in San Juan Puerto Rico is a beautiful hotel in a great location shopping eateries sightseeing all within walking distance of the hotel you can get to the port within seven minutes or less on foot which makes it even more convenient if you’re going on a cruise I recommend a place will go back again
Excellent
10,0
Pros: Delightful stay in a gorgeous room.
Details
Reviews
Overall 8,7 Excellent
Based on 3 179 reviews
Location
9,5
Service
8,1
Comfort
7,6
Beach
7,4
Room
7,4
WiFi
6,7
Breakfast
6,6
Value
3,6
Location
9,5
Service
8,4
Cleanliness
7,9
Breakfast
6,9
Room
6,6
Vibe
5,8
Value
3,7
Location
9,2
Service
7,7
Room
6,9
Vibe
5,5
Value
3,0
10,0 Excellent
Pros: This hotel was very nice. It was clean, close to many local attractions, senior frogs, Starbucks, and walgreens just to name a few. The hotel is right in front of where the cruise ships dock so if you time it out right, lots of vendors will be there.
Cons: The hotel staff was friendly enough but not enough to give you that we want you to be here vibe.
8,0 Excellent
Pros: Room, lobby, internet, food, location all good.
Cons: The person checking us in to breakfast was grumpy and not proactive... maybe just had a bad day, yet asked us to sign the bill (looking for a tip) even though breakfast was a buffet included in our room rate...
10,0 Excellent
Pros: Location in the center of Old San Juan, near to many restaurants rooms nice and clean and friendly staff
Cons: no
10,0 Excellent
Pros: the old world charm
Cons: having to park so far away
10,0 Excellent
Pros: Very nice view
Cons: We have a nice time
10,0 Excellent
Pros: Location
Cons: Parking location
9,6 Excellent
Pros: Great location for our cruise. A little pricey but, worth the extra money.
Cons: Nothing
8,0 Excellent
Pros:
Cons: There's a "wine & Coffee bar" that serves some food. We ordered a salad,sandwich,and drinks. It took an hour and a half (with weak explanations) for us to get our meal. As we were leaving, I saw the "Chef" making another salad right at the bar. Chef???
2,0 Mediocre
Pros: The location was awesome.
Cons: The power went out twice during our stay. My card was charged additional charges without my knowledge or consent. I called the hotel and the front desk said the charges should have been discussed with me at check in and check out. This did not occur.
10,0 Excellent
Pros: Stayed here before our cruise because it was close to the port and we enjoy Old San Juan!
Cons: Breakfast not being included
10,0 Excellent
Pros: The old Sheraton in San Juan Puerto Rico is a beautiful hotel in a great location shopping eateries sightseeing all within walking distance of the hotel you can get to the port within seven minutes or less on foot which makes it even more convenient if you’re going on a cruise I recommend a place will go back again
Cons:
10,0 Excellent
Pros: Delightful stay in a gorgeous room.
Cons: No
The Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining and entertainment. A myriad of restaurants, art galleries, museums and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton Old San Juan Hotel.
With a stay at La Terraza de San Juan in San Juan (Old San Juan), you'll be a 3-minute walk from San Juan Cathedral and 5 minutes by foot from Convento de Los Dominicos. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
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Overall 8,7 Excellent
Based on 714 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,3
Pros: Room was comfortable and nice. Breakfast was great and staff was really nice.
Excellent
10,0
Pros: The cleaness and the people!
Excellent
9,6
Pros: Excellent location and accommodations!
Excellent
9,7
Pros: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!
Excellent
8,0
Pros: It’s a beautiful colonial style boutique hotel in the heart of old San Juan. The rooms are gorgeous - with tiles on the floor and high wooden beamed ceilings. Bed was large and really comfortable.
Excellent
10,0
Pros: Proof super friendly and helpful and the place was awesome!!!! Perfect location
Excellent
9,2
Pros: everything else was great
Good
7,0
Excellent
10,0
Pros: This is a quaint hotel with beautiful accommodations! It is very authentic and located in a beautiful area in Old San Juan. We had a king room and were pleasantly surprised to open the door to what looked like a suite to us! It had an additional room for sitting wit a couch and lovely furnishings. The doors and windows are beautiful. This is old world charm. The rooftop deck was also lovely with its plunge infinity pool that overlooks the city. The staff was FABULOUS! Everyone was polite, kind, and seemed to go out of their way to help us! We would definitely recommend this hotel to anyone! If we go back to San Juan, we will be back to La Terraza!
Excellent
8,8
Pros: Excellent location, and very nice rooftop pool(There is a bar up there too but apparently not open during the slow season). Never had breakfast here so not aware of the quality. If you can, ask for rooms 221 or 321 as they are facing the street and have really nice balconies. Also, if you have a rental car, you can only park on the streets of old San Juan until 6:00 at night. If you do after, it is a $250 ticket. There is a lot down closer to the ferry terminal that charges $3 every time you go in and out or $3 for the day if you don't move it.
Excellent
10,0
Pros: La Terraza is located just 1.5 blocks from the beach, in old towne San Juan. It is a great location for seeing the historic sites on foot. Bars and restaurants nearby (within 2 blocks) made for fun night life. The Family Room was an amazing room!
Okay
5,0
Pros: Quick access to palomino island
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Details
Reviews
Overall 8,7 Excellent
Based on 714 reviews
Location
9,2
Vibe
9,1
Service
8,5
WiFi
8,5
Amenities
7,1
Room
7,1
Breakfast
6,6
Bar
5,3
Location
9,2
Vibe
8,6
Service
8,5
Breakfast
7,1
Room
7,0
Comfort
6,2
Location
9,1
Service
8,8
Amenities
6,6
Comfort
6,4
Room
6,1
Cleanliness
5,1
Pool
4,6
8,3 Excellent
Pros: Room was comfortable and nice. Breakfast was great and staff was really nice.
Cons: My room didn't look like photos on the hotel's page. In fact, it didn't have windows.
10,0 Excellent
Pros: The cleaness and the people!
Cons: None
9,6 Excellent
Pros: Excellent location and accommodations!
Cons:
9,7 Excellent
Pros: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!
Cons: There is virtually no street parking available which I believe is just a symptom of that part of the city. However, there is a parking garage around the corner but it's a flat rate of $20/24-hrs so be prepared. We also had a difficult time getting to the hotel once we reached Old San Juan due to construction and lots of one way streets. I suggest avoiding the rental car and using some sort of public transport or your own two legs.
8,0 Excellent
Pros: It’s a beautiful colonial style boutique hotel in the heart of old San Juan. The rooms are gorgeous - with tiles on the floor and high wooden beamed ceilings. Bed was large and really comfortable.
Cons: Water in the bathroom was lukewarm at most. Breakfast service was extremely slow and food quality was poor.
10,0 Excellent
Pros: Proof super friendly and helpful and the place was awesome!!!! Perfect location
Cons:
9,2 Excellent
Pros: everything else was great
Cons: the staff wouldn't pick up the front desk
7,0 Good
Pros:
Cons: The WiFi was broken for an entire day and when traveling for business this is critical.
10,0 Excellent
Pros: This is a quaint hotel with beautiful accommodations! It is very authentic and located in a beautiful area in Old San Juan. We had a king room and were pleasantly surprised to open the door to what looked like a suite to us! It had an additional room for sitting wit a couch and lovely furnishings. The doors and windows are beautiful. This is old world charm. The rooftop deck was also lovely with its plunge infinity pool that overlooks the city. The staff was FABULOUS! Everyone was polite, kind, and seemed to go out of their way to help us! We would definitely recommend this hotel to anyone! If we go back to San Juan, we will be back to La Terraza!
Cons: The elevator was a little slow, but we didn't care! Everything else was stunning!!
8,8 Excellent
Pros: Excellent location, and very nice rooftop pool(There is a bar up there too but apparently not open during the slow season). Never had breakfast here so not aware of the quality. If you can, ask for rooms 221 or 321 as they are facing the street and have really nice balconies. Also, if you have a rental car, you can only park on the streets of old San Juan until 6:00 at night. If you do after, it is a $250 ticket. There is a lot down closer to the ferry terminal that charges $3 every time you go in and out or $3 for the day if you don't move it.
Cons: That the rooftop bar was not open.
10,0 Excellent
Pros: La Terraza is located just 1.5 blocks from the beach, in old towne San Juan. It is a great location for seeing the historic sites on foot. Bars and restaurants nearby (within 2 blocks) made for fun night life. The Family Room was an amazing room!
Cons: Everything about this hotel was wonderful!
5,0 Okay
Pros: Quick access to palomino island
Cons: Having to take funicular to get up to main hotel Area. It could take almost 30 minutes to get from room to lobby. It broke down on our last day and had to take shuttle. Food at hotel restaurants was way overpriced (I expected) bur quality was very poor
With a stay at La Terraza de San Juan in San Juan (Old San Juan), you'll be a 3-minute walk from San Juan Cathedral and 5 minutes by foot from Convento de Los Dominicos. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
With a stay at The Gallery Inn in San Juan (Old San Juan), you'll be within a 5-minute walk of Convento de Los Dominicos and San Juan Cathedral. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 446 reviews
All reviews
- All reviews
- Couples
Okay
5,4
Pros: The historical structure.
Good
6,3
Pros: The decor and style was fantastic the service and location were good
Good
7,9
Pros: The beauty of this unique hotel has been well documented. It’s a hotel inside an art gallery and that makes it very special. Loved it. The pool is heavenly. The art amazing.
Excellent
10,0
Pros: Extremely interesting small hotel. Like staying in a museum. Beauty in every corner. The location is perfect, very close walks to everything. And the bar with live jazz was the icing on the cake.
Excellent
10,0
Pros: Fancy old-fashioned decoration, lots of painting and sculpture , love it
Excellent
9,2
Pros: Unique. Eccentric. Great staff. Location.
Excellent
10,0
Pros: This was one of the neatest hotels I have ever stayed it. It was almost as if you stepped into another era. I could have spent hours just looking around at at all the art and sculptures. My room had a balcony that overlooked the patio and cannon room club. You could hear the music from there which was really neat to be able to sit there and people watch. The people at the front desk was very friendly. The rooftop view was gorgeous.
Okay
5,4
Pros: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Excellent
9,6
Pros: I absolutely LOVE the "indoor/outdoor" living throughout this property! Trees, gardens, sitting areas, fountains, decks, live BIRDS, terraces and even a pool are all uniquely intertwined throughout the compound. Live music is performed every night of the week and emphasizes the owners passion for the arts! It really is a magical little sprawling compound nestled between the 2 spectacular historical forts in Old San Juan. Plan to grab a night cap in the bar while you enjoy the gifted and talented local musicians nightly. The breakfast is fabulous! Basic for free; with made to order for minimal up-charge. LOVE the unique ambiance in every nook and cranny! Feels like and old castle! MUST explore hotel and go to rooftop at sunset. MAGNIFICENT PANORAMIC VIEWS of the island!!! Staff are so kind and always willing to help with everything! We were graciously upgraded to a gorgeous suite call "the Print" without asking! (Don't you just LOVE when THAT happens?) I WILL def return! New favorite boutique hotel in PR. Historic, old world charm, every room has it's own quirky, and completely unique design. Don't think twice! Book now!
Details
Reviews
Overall 8,5 Excellent
Based on 446 reviews
Location
8,7
Vibe
8,6
Service
8,6
Amenities
6,3
Room
5,5
Value
4,1
Food
3,3
Breakfast
3,1
Cleanliness
3,1
WiFi
0,0
Location
8,9
Vibe
8,4
Amenities
6,7
Room
5,2
Breakfast
3,0
5,4 Okay
Pros: The historical structure.
Cons: The room was very dirty and dusted.
6,3 Good
Pros: The decor and style was fantastic the service and location were good
Cons: We arrived and were three luggage and we had to drag the luggage across un even brick just to get to check-in once we checked in we had to drag all of our belongings to theirs floor we arrived to a prison - cell sized room that was painted pretty, only to find out we were giving the wrong room. We were then told the entire hotel is booked and we had to move up one floor which meant we had to drag our luggage yet another floor on extremely narrow old circular stairs that was impossible to fit one person let alone one person and luggage. I am 5’9” 160 pounds. The place is great maybe for a visit but certainly not to rest. Especially for the rates they are charging
7,9 Good
Pros: The beauty of this unique hotel has been well documented. It’s a hotel inside an art gallery and that makes it very special. Loved it. The pool is heavenly. The art amazing.
Cons: The place is bit understaffed, no room service and extremely noisy at night. The noise can’t be helped, but if you are sensitive to it bring earplugs. Some of the rooms are so small and uncomfortable. Ours was no bigger than my walking closet and had no hot water. Luckily the staff was very accommodating and moved us to another bigger room with windows and natural light. The hotel has some rooms that shouldn’t be used as such. Breakfast is just coffee but within walking distance there are plenty of places.
10,0 Excellent
Pros: Extremely interesting small hotel. Like staying in a museum. Beauty in every corner. The location is perfect, very close walks to everything. And the bar with live jazz was the icing on the cake.
Cons: Nothing.
10,0 Excellent
Pros: Fancy old-fashioned decoration, lots of painting and sculpture , love it
Cons:
9,2 Excellent
Pros: Unique. Eccentric. Great staff. Location.
Cons: A lot of steps. Everything is on a different level.
10,0 Excellent
Pros: This was one of the neatest hotels I have ever stayed it. It was almost as if you stepped into another era. I could have spent hours just looking around at at all the art and sculptures. My room had a balcony that overlooked the patio and cannon room club. You could hear the music from there which was really neat to be able to sit there and people watch. The people at the front desk was very friendly. The rooftop view was gorgeous.
Cons: Nothing
5,4 Okay
Pros: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Cons: The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.
9,6 Excellent
Pros: I absolutely LOVE the "indoor/outdoor" living throughout this property! Trees, gardens, sitting areas, fountains, decks, live BIRDS, terraces and even a pool are all uniquely intertwined throughout the compound. Live music is performed every night of the week and emphasizes the owners passion for the arts! It really is a magical little sprawling compound nestled between the 2 spectacular historical forts in Old San Juan. Plan to grab a night cap in the bar while you enjoy the gifted and talented local musicians nightly. The breakfast is fabulous! Basic for free; with made to order for minimal up-charge. LOVE the unique ambiance in every nook and cranny! Feels like and old castle! MUST explore hotel and go to rooftop at sunset. MAGNIFICENT PANORAMIC VIEWS of the island!!! Staff are so kind and always willing to help with everything! We were graciously upgraded to a gorgeous suite call "the Print" without asking! (Don't you just LOVE when THAT happens?) I WILL def return! New favorite boutique hotel in PR. Historic, old world charm, every room has it's own quirky, and completely unique design. Don't think twice! Book now!
Cons: Very difficult to find with the given address; signage is not great but that's typical of Old San Juan. MUST know it's the GREEN building at the tiny side street directly opposite the main sign for the infamous "La Perla" (a "unique" waterfront shanty town that keeps to themselves; you do NOT want to enter for any reason!). Buzz the gated door facing the ocean and go up the stairs to a magical experience! Other than difficulty finding it initially, THAT is THE ONLY negative! To fairly represent, I was traveling with my college roommate/nurse and she had a difficult time appreciating the "character"; she could only see the "old"; BUT she was physically unable to climb all the steps to fully explore so she missed a lot. (No elevator, so be prepared for lots of cool quirky stairs!) Just wished we stayed for 2 nights prior to our cruise!
With a stay at The Gallery Inn in San Juan (Old San Juan), you'll be within a 5-minute walk of Convento de Los Dominicos and San Juan Cathedral. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
A stay at Da'House Hotel places you in the heart of San Juan, within a 10-minute walk of Port of San Juan and San Juan Cathedral. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8,1 Excellent
Based on 947 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10,0
Pros: Like the location. Hotel was quiet and clean
Excellent
8,3
Pros: Location and decoration
Good
6,0
Pros: Very helpful desk staff. Good wifi.
Good
6,0
Pros: It had a colonial theme
Mediocre
2,0
Good
7,1
Okay
5,0
Pros: location
Mediocre
2,0
Pros: The location was good.
Excellent
8,8
Pros: This place is familiar. You feel at home and wrapped in the authentic charm of Old San Juan.
Good
6,7
Pros: Good location, interesting old building, character, desk staff friendly
Excellent
8,3
Pros: The location was smack dab in the middle of Old Town San Juan, making everything you want to see very walkable. The hotel was cute and had a lot of character; the details are well though out.
Excellent
10,0
Pros: Loved the property. Loved the location, close to the cruise for our return stay after our 7 day cruise, convenient to everything we wanted to see in old San Juan. Price was reasonable. Staff was fantastic!!
Details
Reviews
Overall 8,1 Excellent
Based on 947 reviews
Location
9,3
Service
8,7
WiFi
6,2
Room
4,8
Amenities
3,3
Breakfast
1,3
Location
9,5
Service
8,7
Comfort
3,5
Amenities
3,3
Room
3,1
Location
9,4
Comfort
4,2
Room
4,1
Amenities
3,4
Location
9,4
Room
3,9
10,0 Excellent
Pros: Like the location. Hotel was quiet and clean
Cons: Hotel didn't have elevator. Room was on 4th floor. Hauled luggage up 4 floors. Wasn't advised before hand. No amenities. Not even a vending machine.
8,3 Excellent
Pros: Location and decoration
Cons: Water in the shower
6,0 Good
Pros: Very helpful desk staff. Good wifi.
Cons: Truly disappointing shower with only very short bursts of scalding hot water but most of the time a trickle of freezing water.
6,0 Good
Pros: It had a colonial theme
Cons: The door to enter the room did not properly shut
2,0 Mediocre
Pros:
Cons: We arrived on December 5, 2018. I called on November 29, 2018 to be assured that a late arrival would be ok, as our airline reservation was changed to a later time. When we arrived at Da'house Hotel, at 1:45 a.m., there was no one to check us in. We had to find a different Hotel, the Hyatt Place, and spent $321.00 for room. Very angry and disappointed was our mood.
7,1 Good
Pros:
Cons: I was a little bit disappointed since i booked a room with balcony. Talking to the receptionist about it and his answer was: " it is the wrong description in booking.com, at our page we write french balcony." No matter what you write it is really just a window that goes all the way down to the floor. At least the guy tried to look for a different room but apparently there was none. I would have welcomed a discount or at least an apology since it was a little over 10 bucks of extra cost per night for the non existing balcony. I strongly recommend to change the description on booking.com. Other than that the hotel is really nice and in a good location (which means that there is noises especially during the weekends, which was fine for us). And we could store our luggage at the hotel while getting our rental.
5,0 Okay
Pros: location
Cons: small average room,used sheets and pilow cases with someones hair on it
2,0 Mediocre
Pros: The location was good.
Cons: We had NO HOT WATER and we got bug bites from staying there. I spoke with management on four separate occasions. Nothing was done. We paid an inordinate amount for a room in which we could not shower for 3 days and we feel cheated.
8,8 Excellent
Pros: This place is familiar. You feel at home and wrapped in the authentic charm of Old San Juan.
Cons: Water drips
6,7 Good
Pros: Good location, interesting old building, character, desk staff friendly
Cons: Room only had windows opening to other spaces inside the building. Shutters quite difficult to close after opening them, shower either too hot or too cold, 24 hr reception at some point just becomes a phone number on the door and you have to call someone out of bed to open.
8,3 Excellent
Pros: The location was smack dab in the middle of Old Town San Juan, making everything you want to see very walkable. The hotel was cute and had a lot of character; the details are well though out.
Cons: Buyer beware: There's no elevator. The staff will help you with your bags on the way up, however. The room was smaller than expected. The staff was pretty unclear about where to park when it came to the off-site parking locations.
10,0 Excellent
Pros: Loved the property. Loved the location, close to the cruise for our return stay after our 7 day cruise, convenient to everything we wanted to see in old San Juan. Price was reasonable. Staff was fantastic!!
Cons: We stayed on the 3rd floor, so our only problem was the 50 stair steps up and down to our room, but the staff helped us with our luggage up and down.
A stay at Da'House Hotel places you in the heart of San Juan, within a 10-minute walk of Port of San Juan and San Juan Cathedral. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at Hotel Plaza De Armas Old San Juan in San Juan (Old San Juan), you'll be steps from San Juan Cathedral and 3 minutes by foot from La Fortaleza - Palacio de Santa Catalina. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8,0 Excellent
Based on 495 reviews
All reviews
- All reviews
- Couples
- Families
Okay
4,0
Pros: Great location! Desk staff was very willing to be helpful. Functioning elevator was nice. Room was clean.
Excellent
8,8
Pros: Location and staff were great. Bed was comfortable. Furnishings were fine. Ok for the price paid.
Okay
4,2
Pros: Cheap hotel one step above a hostel.
Mediocre
2,0
Pros: Room was dated, hair in bathroom, toilet clogged, shower head calcified and dirty, twin sized bed and I order to get an additional two size bed you have to pay $25-$50... Last but not least bed bugs, I stayed one night and got out of there.
Excellent
8,3
Pros: Great location within easy walking distance to bars, restaurants and shops in the old town.
Excellent
10,0
Pros: Central location with walking to many interesting things. Old world charm. Cute elevator.
Excellent
9,6
Pros: Bed was very comfortable. Location was great! Lots of things to do & see within walking distance!
Excellent
8,2
Pros: Located in the middle of Old San Juan. Easy walk to most everything.
Hotel was built in 1860, so it's not super modern. Most everything works, just a little slow sometimes. Staff is friendly and very helpful.
Would stay again.
Excellent
9,0
Pros: the staff there was amazing. they were all super personable and gave us tips on where to go (park & eat). it was in center of it all and made it really easy to access all the locations on foot
Excellent
9,7
Pros: Service and location.
Good
6,2
Pros: Location was great
Excellent
8,8
Pros: large room, great balcony view, right in the heart of old San Juan
Details
Reviews
Overall 8,0 Excellent
Based on 495 reviews
Location
9,5
Service
9,0
Breakfast
4,0
Room
3,6
Comfort
3,0
WiFi
2,3
Location
9,6
Service
9,2
Vibe
4,3
Room
3,9
Comfort
3,2
Location
9,6
Service
9,1
Room
2,6
4,0 Okay
Pros: Great location! Desk staff was very willing to be helpful. Functioning elevator was nice. Room was clean.
Cons: The ceiling fan and attached light worked together. Both on or both off. No way to separate their functions. Air conditioning worked with a switch high on the wall. No regulation, either full blast or off. 2 towels and 1 washcloth. We went to the store and bought our own shower soap and shampoo.
8,8 Excellent
Pros: Location and staff were great. Bed was comfortable. Furnishings were fine. Ok for the price paid.
Cons: Elevator was term per mental. Difficult to regulate hot and cold water in the shower.
4,2 Okay
Pros: Cheap hotel one step above a hostel.
Cons:
2,0 Mediocre
Pros: Room was dated, hair in bathroom, toilet clogged, shower head calcified and dirty, twin sized bed and I order to get an additional two size bed you have to pay $25-$50... Last but not least bed bugs, I stayed one night and got out of there.
Cons: Location
8,3 Excellent
Pros: Great location within easy walking distance to bars, restaurants and shops in the old town.
Cons:
10,0 Excellent
Pros: Central location with walking to many interesting things. Old world charm. Cute elevator.
Cons:
9,6 Excellent
Pros: Bed was very comfortable. Location was great! Lots of things to do & see within walking distance!
Cons: It is an old property but they can’t do anything about that. Elevator is also very old but we liked the historical feel to it! Really nothing we didn’t like.
8,2 Excellent
Pros: Located in the middle of Old San Juan. Easy walk to most everything.
Hotel was built in 1860, so it's not super modern. Most everything works, just a little slow sometimes. Staff is friendly and very helpful.
Would stay again.
Cons: Wasn't disappointed in much, just understand going in that it's
155 years old.
9,0 Excellent
Pros: the staff there was amazing. they were all super personable and gave us tips on where to go (park & eat). it was in center of it all and made it really easy to access all the locations on foot
Cons: i wish there would have been a fridge. street parking is impossible, but they suggested a lot a few block away only $3 which made it worthwhile ! thanks for the tip.
9,7 Excellent
Pros: Service and location.
Cons:
6,2 Good
Pros: Location was great
Cons:
8,8 Excellent
Pros: large room, great balcony view, right in the heart of old San Juan
Cons:
With a stay at Hotel Plaza De Armas Old San Juan in San Juan (Old San Juan), you'll be steps from San Juan Cathedral and 3 minutes by foot from La Fortaleza - Palacio de Santa Catalina. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
A restored classical building located in the heart of Old San Juan city and within walking distance of the most important historical sites in Old San Juan, Puerto Rico. Our hotel is located in the center of the culinary district SOFO (South of Fortaleza street) where some of the best restaurants and bars of the island are located. Come and experience our unique and personalized services with an European ambiance.
Overall 7,6 Good
Based on 898 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
5,8
Pros: Close to everything in old town walls mo ing distance.
Good
6,7
Pros: Old hotel in the ord city, closed to el Moro and the port, with very friendly stuff and low price
Good
6,7
Pros: Location
Good
7,9
Pros: The desk was super helpful and allowed us to check in very early. They were helpful in retrieving a lost item a week after our stay. The hotel is quiet and the location is perfect to explore old San Juan
Excellent
10,0
Pros: location is perfect. Walking distance to all major attractions...
Excellent
9,4
Pros: Hotel Milano is located right in the heart of Old San Juan, a short walk away from the cruise port, the Fort and about a 10 minute drive to the airport. There were ample shops, restaurants and bars in the surrounding streets which made for plenty to do. Beaches are near by as well. The rooftop restaurant is amazing - especially the wonderful staff and fantastic local food.
Okay
4,0
Pros: The location allowed us to be walking distances from fabulous restaurants, places of historical interest, the beach and so much more! One of the staff, made great suggestions and was helpful but we did not see him often. Our stay was short.
Excellent
10,0
Excellent
8,8
Pros: Prefect location, stayed for one night before a rcl cruise small room but met our needs, staff was above and beyond. Restaurant on the roof top was a must do!
Excellent
9,7
Pros: Close to shopping and restaurants and the beach
Okay
5,4
Pros: The location was close to the port for the cruise. It was located in Old San Juan and close to restaurants and bars. The roof top restaurant was neat.
Excellent
8,0
Pros: Location and friendliness of staff
Details
Reviews
Overall 7,6 Good
Based on 898 reviews
Bar
9,5
Location
9,3
Food
9,2
Service
7,8
WiFi
7,1
Cleanliness
4,7
Room
4,0
Breakfast
3,8
Comfort
3,0
Location
9,3
Food
9,1
Service
8,1
Cleanliness
4,3
Room
3,6
Comfort
2,9
Food
9,4
Location
9,4
Service
7,9
Amenities
6,0
Cleanliness
4,8
Vibe
4,3
Room
3,4
Location
9,2
Service
7,7
5,8 Okay
Pros: Close to everything in old town walls mo ing distance.
Cons: Was out date good price good enough to stay people a little not friendly.
6,7 Good
Pros: Old hotel in the ord city, closed to el Moro and the port, with very friendly stuff and low price
Cons: On a score of 1 to 10, my rate is 5
6,7 Good
Pros: Location
Cons: Odor, reading light did not work, no clock, old
7,9 Good
Pros: The desk was super helpful and allowed us to check in very early. They were helpful in retrieving a lost item a week after our stay. The hotel is quiet and the location is perfect to explore old San Juan
Cons: The room was windowless which it wasn't on booking.com and there was a smell of meat occasionally from the room
10,0 Excellent
Pros: location is perfect. Walking distance to all major attractions...
Cons: slow elevator
9,4 Excellent
Pros: Hotel Milano is located right in the heart of Old San Juan, a short walk away from the cruise port, the Fort and about a 10 minute drive to the airport. There were ample shops, restaurants and bars in the surrounding streets which made for plenty to do. Beaches are near by as well. The rooftop restaurant is amazing - especially the wonderful staff and fantastic local food.
Cons: Some of the rooms are quite small and not by any means luxurious, but they were clean and in order.
4,0 Okay
Pros: The location allowed us to be walking distances from fabulous restaurants, places of historical interest, the beach and so much more! One of the staff, made great suggestions and was helpful but we did not see him often. Our stay was short.
Cons: We were given a handicap accessible room with one full size bed and NO window! I had reserved a regular room with a queen size bed! My son n I Were obliged to take the room because it was late, we were told there weren't any more available!
10,0 Excellent
Pros:
Cons: Pillows in the room were pretty flat need to be replaced.
8,8 Excellent
Pros: Prefect location, stayed for one night before a rcl cruise small room but met our needs, staff was above and beyond. Restaurant on the roof top was a must do!
Cons: NA
9,7 Excellent
Pros: Close to shopping and restaurants and the beach
Cons:
5,4 Okay
Pros: The location was close to the port for the cruise. It was located in Old San Juan and close to restaurants and bars. The roof top restaurant was neat.
Cons: The room had no window, so it felt like you were in a closet. The bathroom was outdated and appeared to be dirty. The bed was questionable.
8,0 Excellent
Pros: Location and friendliness of staff
Cons: New carpet.
A restored classical building located in the heart of Old San Juan city and within walking distance of the most important historical sites in Old San Juan, Puerto Rico. Our hotel is located in the center of the culinary district SOFO (South of Fortaleza street) where some of the best restaurants and bars of the island are located. Come and experience our unique and personalized services with an European ambiance.
Overall 8,9 Excellent
Based on 3 reviews
Excellent
9,1
Pros: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Excellent
8,0
Pros: staff & location
Excellent
9,7
Pros: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Details
Reviews
Overall 8,9 Excellent
Based on 3 reviews
9,1 Excellent
Pros: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Cons:
8,0 Excellent
Pros: staff & location
Cons:
9,7 Excellent
Pros: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Cons:
Overall 8,8 Excellent
Based on 3 reviews
Excellent
10,0
Pros: Comfortable, reasonably priced, near beach and Old San Juan
Excellent
9,4
Pros: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Good
7,0
Pros: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Details
Reviews
Overall 8,8 Excellent
Based on 3 reviews
10,0 Excellent
Pros: Comfortable, reasonably priced, near beach and Old San Juan
Cons:
9,4 Excellent
Pros: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Cons: Nothing
7,0 Good
Pros: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Cons: share the bathroom (because this hotel is cheap)
With a stay at Monastery Art Suites, you'll be centrally located in San Juan, steps from La Fortaleza - Palacio de Santa Catalina and Chapel of Christ the Savior. Featured amenities include multilingual staff, luggage storage, and laundry facilities.
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Overall 7,2 Good
Based on 92 reviews
All reviews
- All reviews
Okay
5,8
Excellent
9,4
Pros: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.
Okay
5,8
Pros: Confortable bed, nice bathroom and clean room.
Excellent
8,8
Pros: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.
Good
7,1
Good
7,9
Pros: Location in old San Juan was perfect! The person who worked there was trying their best to make us comfortable. For a one night only before a cruise it’s good for the price.
Okay
4,6
Pros: Location
Good
7,1
Pros: Location is amazing.
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Details
Reviews
Overall 7,2 Good
Based on 92 reviews
Location
10,0
Value
7,8
Service
7,0
Comfort
6,1
Room
5,4
Amenities
4,9
Cleanliness
3,8
5,8 Okay
Pros:
Cons: The TV didn’t work. I asked for a room on the first floor not knowing that that would be one flight up. The cab could not deliver us to the front door as it is on a pedestrian only street.
9,4 Excellent
Pros: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.
Cons: There is no parking like all the other hotels in Old San Juan (500 years old city). Some areas need to dust off more often than they do.
5,8 Okay
Pros: Confortable bed, nice bathroom and clean room.
Cons: Too small for the price... Staff was unknowlegable about the area places to go... When they were explaining the room and amenities they told us the price if we “stole” something. There are so many respectful ways to tell if something is missing or broken... But stolen!? God... they need to be trained better.
8,8 Excellent
Pros: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.
Cons: Because of it old structure lots of stairs and ups and downs and delicate plumbing. But that's part of the charm! No staff at night but phone in case any problems arise.
7,1 Good
Pros:
Cons: There was no water in the place for almost the entire stay. They didn make any alternate arrangements too.
7,9 Good
Pros: Location in old San Juan was perfect! The person who worked there was trying their best to make us comfortable. For a one night only before a cruise it’s good for the price.
Cons: Property was under sone construction. There only one person / staff that sometimes is there. Air conditioning wasn’t strong enough. Due to location above a pigeons park, the room by window wasn’t that clean. Tv didn’t work
4,6 Okay
Pros: Location
Cons: We had a suite. Air conditioning was on all day and night and room was extremely hot. TV wouldn't work. Noone to call to complain when we got back at night. Windows dont open either which would have offered an ocean breeze if they had of opened. Would not recommend
7,1 Good
Pros: Location is amazing.
Cons: The main gate looks like a ruin. And locked! I had to go to the next cafe and wait for hotel’s stuff coming. The gate needs open code, but hotel didn’t send it to me before my arrival. And no elevator.
With a stay at Monastery Art Suites, you'll be centrally located in San Juan, steps from La Fortaleza - Palacio de Santa Catalina and Chapel of Christ the Savior. Featured amenities include multilingual staff, luggage storage, and laundry facilities.
A stay at S.J. Suites Hotel places you in the heart of San Juan, within a 10-minute walk of San Juan Cathedral and La Fortaleza - Palacio de Santa Catalina. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Overall 6,9 Good
Based on 471 reviews
All reviews
- All reviews
- Families
- Couples
Good
7,1
Pros: Location
Excellent
8,3
Pros: It’s was super close to the port, great stores around.
Good
7,1
Good
7,5
Pros: Location right in Old San Juan
Excellent
10,0
Pros: Excellent location and staff service excellent
Okay
5,0
Pros: The room was very ckean
Good
6,8
Pros: The location is very central to visit the Old San Juan area.
Excellent
8,8
Pros: We did not eat breakfast at the hotel. The location was AMAZING!
Excellent
8,3
Pros: This is an older place (Furniture is dated) but was clean and had what you needed. Staff was awesome. We mentioned our room was a little warm and he right away offered to turn up the A/C for us. We stayed her prior to leaving for a 7 day cruise. When talking to the gentleman at the desk he mentioned that he had rooms he could lock our luggage up either before or after the cruise so we could explore the city. This was a life saver as we had an all day layover prior to flying out upon our return. They asked for no extra fees for doing this. We all left a nice tip as we were so grateful to not have to drag our bags around. Nothing fancy but the customer service was A+ Location was great.. in the middle of old town.
Details
Reviews
Overall 6,9 Good
Based on 471 reviews
Location
9,1
Service
8,5
Value
7,6
Breakfast
5,0
WiFi
4,2
Room
3,6
Comfort
3,1
Amenities
2,3
Location
9,2
Service
8,6
Room
2,8
Location
8,7
Service
8,3
Room
3,2
Comfort
3,0
7,1 Good
Pros: Location
Cons: The room was not ready in the check-in.
8,3 Excellent
Pros: It’s was super close to the port, great stores around.
Cons: Didn’t like that they where no windows to look outside
7,1 Good
Pros:
Cons: You can hear everything on the streets all hours of the night. The elevator is tiny and grossly outdated. We had to fight with the lock/key to get in room every time and a few times almost went to front desk because it wouldn’t unlock.
7,5 Good
Pros: Location right in Old San Juan
Cons: keys to doors are hard to open, better if use magnetic key card
10,0 Excellent
Pros: Excellent location and staff service excellent
Cons:
5,0 Okay
Pros: The room was very ckean
Cons: It’s nothing like it’s in the website
6,8 Good
Pros: The location is very central to visit the Old San Juan area.
Cons: The description of the hotel indicates that they have parking, when I almost get there I called for directions to the parking and they said "We don't offer parking". Well the main reason I chose this hotel was because of the parking, I know for sure that parking in Old San Juan can be a nightmare. To make it worse, it Rained, but that's not the hotels fault of course.
8,8 Excellent
Pros: We did not eat breakfast at the hotel. The location was AMAZING!
Cons: Overall, we were very pleased with the hotel.
8,3 Excellent
Pros: This is an older place (Furniture is dated) but was clean and had what you needed. Staff was awesome. We mentioned our room was a little warm and he right away offered to turn up the A/C for us. We stayed her prior to leaving for a 7 day cruise. When talking to the gentleman at the desk he mentioned that he had rooms he could lock our luggage up either before or after the cruise so we could explore the city. This was a life saver as we had an all day layover prior to flying out upon our return. They asked for no extra fees for doing this. We all left a nice tip as we were so grateful to not have to drag our bags around. Nothing fancy but the customer service was A+ Location was great.. in the middle of old town.
Cons:
A stay at S.J. Suites Hotel places you in the heart of San Juan, within a 10-minute walk of San Juan Cathedral and La Fortaleza - Palacio de Santa Catalina. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Where to stay in San Juan?
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Airports in San Juan
Landmarks in San Juan
- Cruise Line Terminal
- Viejo San Juan
- Capilla del Santo Cristo de la Salud
- San José Church
- La Fortaleza
- Castillo de San Cristobal
- Casa Blanca
- Condado Beach
- Plaza de Armas
- San Juan Museum of Art & History
- Santa María Magdalena de Pazzis Cemetery
- Museo de Las Americas
- Catedrál de San Juan Bautista
- Felisa Rincon de Gautier Museum
