Sheraton Old San Juan Hotel

100 Brumbaugh Street, San Juan 00901, Puerto Rico
+1 787 721 5100

Cheapest
rate per night

8,6

Excellent
based on 2 975 reviews
Sheraton Old San Juan Hotel - San Juan, Puerto Rico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor R1 589
Cancelon R1 599
AMOMA R1 808
TripAdvisor
Cancelon
AMOMA

Good to know

Distance to city centre 0,5 km
Location rating 9,5
Nearest airport San Juan Luis Munoz Marin Intl
Distance to airport 11,8 km

Rooms

Check-in
Check-out

Deluxe rooms

R1 589+

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Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 589 per night
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Unknown
R1 599 per night
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Unknown
R2 065 per night
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Unknown
R2 077 per night
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Unknown
R2 226 per night
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Double bed
R3 126 per night
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Double bed
R3 163 per night
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Unknown
R3 186 per night
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Double bed
R3 463 per night
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Unknown
R3 676 per night
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Double bed
R3 725 per night
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Double bed
R3 773 per night
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Double bed
R4 024 per night
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Unknown
R4 711 per night
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Unknown
R4 864 per night
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Unknown
R5 889 per night
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King bed
R6 228 per night
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Double bed
R6 412 per night
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King bed
R6 741 per night
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King bed
R7 171 per night
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King bed
R7 180 per night
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King bed
R7 261 per night
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King bed
R7 860 per night
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King bed
R8 117 per night

Leisure rooms

R2 359+

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Bed type
Provider
Nightly base price
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Unknown
R2 359 per night
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Unknown
R2 359 per night
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Unknown
R2 654 per night
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Unknown
R4 173 per night

King rooms

R3 491+

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Bed type
Provider
Nightly base price
IMAGE
Unknown
R3 491 per night
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King bed
R3 522 per night
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King bed
R3 820 per night
IMAGE
Unknown
R4 148 per night
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Unknown
R5 016 per night
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Unknown
R5 168 per night

Traditional rooms

R3 011+

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Bed type
Provider
Nightly base price
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Unknown
R3 011 per night
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Unknown
R3 037 per night
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Unknown
R3 314 per night
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Unknown
R3 467 per night
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Unknown
R3 769 per night
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Unknown
R4 337 per night
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Unknown
R4 710 per night
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Unknown
R5 185 per night

Standard rooms

R1 676+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 676 per night
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Unknown
R1 913 per night
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Unknown
R3 891 per night

Double rooms

R1 834+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 834 per night
IMAGE
Unknown
R2 061 per night
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Unknown
R3 826 per night
IMAGE
Unknown
R4 752 per night
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Double bed
R5 199 per night
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Double bed
R5 712 per night
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Unknown
R6 270 per night

Reviews

Pros

Cons

Traveller rating

206
95
30
16
3

Time of year

Traveller type

Show reviews that mention

+
carnival cruise in 4 reviews
close to several restaurants in 26 reviews
comfy beds in 6 reviews
cruise port in 61 reviews
great location in 188 reviews
held our luggage in 8 reviews
hotel was very clean in 87 reviews
palio in 6 reviews
parking lot in 29 reviews
price was high in 31 reviews
roof top pool in 52 reviews
room and view in 54 reviews
room was small in 104 reviews
san juan in 42 reviews
staff was friendly in 128 reviews
walking distance in 31 reviews
windows in my room in 3 reviews
  • Excellent
    Oct 2019
    10,0

    Marvelous.

    N/A

  • Excellent
    Oct 2019
    10,0

    The rooms are spacious and clean. The location is excellent. We were so close to everything. The view was awesome- we overlooked the cruise port. And the staff was so friendly and helpful.

    Better coffee in the room.

  • Excellent
    Oct 2019
    9,6

    Location, room, staff all excellent.

    A bit expensive the stay, parking and breakfast.

  • Mediocre
    Oct 2019
    2,9

    The room was nice enough, and the location was good.

    All facilities stated on the website were NOT available. It stated in room -dining but this was not available. Stated main restaurant was open till 10:30pm for dinner but it was not open at all. We came back from dinner to get a drink from the bar at 10:50pm and it was closed even though website stated it was open until midnight. Room facilities for a suite were very basic, with no mini bar and only an old coffee machine (with coffee for only one person?) and only one robe. I would of expected facilities for two! Furthermore the gentleman on reception was extremely rude and unhelpful - he is not made for front of house! We complained about his attitude and asked to speak to the manager. The manager was much more helpful and communicated well with us and recommended a great restaurant. Breakfast service is poor with limited options. To sum up, I would not stay here again! My score 1/10! The hotel couldn’t be more unhelpful and unaccommodating if they tried!

  • Excellent
    Oct 2019
    10,0

    Loved the location. Access to many places.

    One of the male wait staffs in restaurant was not the friendliest. He did not remove plate from table from one of friends buffet so it sat in front of his wife. She picked a piece of bacon off of it and he charged them for two buffets. Felt that was wrong. Plus she self served her own water to top it off. That was only bad experience. At first did not give me a room with ocean view, but corrected it.

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About

Overview

The Sheraton’s San Juan branch is located in the heart of historic and romantic old San Juan, directly on the waterfront. A myriad of restaurants, art galleries, museums, and upscale stores welcome visitors, inviting them to linger in the city.

The rooms range from a smaller guest room with no view to an expansive executive suite with views of both the city and the ocean. Babysitting services and free Wi-Fi appeal to families while all travelers enjoy three differing breakfast options. The Sheraton Fitness room and indoor pool provide excellent accommodations for staying consistent with workout routines; however, the rooftop pool steals the show- a favorite among guests. The hotel’s Palio Restaurant serves local delicacies and Puerto Rican Fusion dishes. Meanwhile, the AROMA Wine & Coffee Lounge offers adults a place to relax. The local area offers free trolley services. Within a half mile lay many local attractions including Fortress El Morro, Galeria Botello, and El Capitolio making the hotel pedestrian-friendly. For those wanting to venture further out, the Zen Spa, Mimar area, and Condado beaches are within a two-mile radius of the hotel.

The combination of quality hospitality and location make the Sheraton one of the premier hotels in the historic old San Juan area.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,6 Excellent

based on 2 975 reviews

9,5

Location

8,0

Service

5,9

WiFi

2,8

Value

Things to know

  • Great view
  • Comfortable beds
  • Friendly service
  • Wonderful sightseeing

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
A/V equipment hire
Business centre
Car hire
Concierge service
Cribs available
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Cable or satellite TV
Air-conditioned
24-hour front desk
Safe
Babysitting/child care services (surcharge)
Free Internet
Designated smoking area
Storage available
Wedding services
Terrace/Patio
Rooftop
Lift
Hairdryer

Photos

Sheraton Old San Juan Hotel - San Juan - Building All photos (47)
Sheraton Old San Juan Hotel - San Juan - Banquet hall Banquets (3)
Sheraton Old San Juan Hotel - San Juan - Bar Bar (2)
Sheraton Old San Juan Hotel - San Juan - Bathroom Bathroom (1)
Sheraton Old San Juan Hotel - San Juan - Bedroom Bedroom (14)

Location

Most popular landmarks

  • Castillo de San Cristobal 0,4 km
  • The Poet's Passage 0,4 km
  • Viejo San Juan 0,6 km
  • Capilla del Santo Cristo de la Salud 0,6 km
  • Catedrál de San Juan Bautista 0,6 km
  • Paseo de la Princesa 0,7 km

Getting around

San Juan Isla Grande 1,8 km
San Juan Luis Munoz Marin Intl 11,8 km

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