What is the best car hire company in San Juan?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in San Juan are Alamo (9,1, 121 reviews), Enterprise Rent-A-Car (8,7, 310 reviews), and Ace (7,5, 139 reviews). Search car hire on KAYAK

What is the most popular car hire in San Juan?

Full-size (Ford F-150 or similar) is the most frequently booked car hire type in San Juan. Search car hire on KAYAK

How can I find car hires near me in San Juan?

Take a look at our extensive car hire location map to find the best car hire deals near you. Search car hire on KAYAK

How much does a Full Size car hire cost in San Juan?

A Full Size car hire in San Juan costs R1 394 per day, on average. Search car hire on KAYAK

What type of car is recommended for driving in San Juan?

Old cobblestone roads, numerous hills, and mountain driving make renting a Jeep or SUV while in San Juan a good idea. More importantly, make sure the car has a very good air conditioning system, as it can get quite hot and humid in Puerto Rico. Search car hire on KAYAK

What’s the speed limit in San Juan?

Speed limits on the island go from 20 to 45 mph in residential areas. Around Old San Juan, the speed limit is 25 mph and, when close to schools, note that the speed limit drops to 15 mph. When on the freeway, you can go up to a maximum speed of 70 mph. Search car hire on KAYAK

Where are the best places to park in San Juan?

Old San Juan offers so much in terms of historical and cultural sights. Nonetheless, trying to find parking in this area can be a challenge. There is some “free” street parking as well as metered parking, but you’ll have to get to it early in the day. If you aren’t fortunate enough to get a street spot, don’t fret -- there are plenty of parking garages and lots to choose from. Some options include Old San Juan Cruise Pier Parking and Parking Lot Old San Juan on Calle Marina. Search car hire on KAYAK

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Mini

Economy

Compact

Intermediate

Standard

Full-size

Luxury

People carrier

Passenger van

SUV

Commercial

Pick-up truck

Because public transportation is limited and doesn’t go very far, you’ll want to rent a car during your stay in San Juan. A hire car will give you the freedom to explore places on the island, like Cueva Ventana or Arecibo Observatory. Additionally, you’ll be able to better explore much of the nature and picturesque scenery as you drive along the coastal highways. You can also drive through the rainforest – an unforgettable experience.
The San Juan Airport (or Luis Muñoz Marín International Airport) is just a few miles from the center of the city. Once you are off the plane, you’ll simply retrieve your hire car from the parking garage, or you can take a shuttle to the hire car desk. This airport provides many options for car hires including locally own companies like Charlie Car hire as well as nationally recognized companies such as Hertz or Enterprise.
The roads in San Juan can be a little bumpy and rough. Additionally, their narrowness can be somewhat intimidating to tourists. So, you’ll need to drive with caution even though you are sightseeing. Motorcycles are also very common in Puerto Rico, and motorcyclists tend to drive quite fast and will cut in front of you; so beware.
During rush hour the traffic can get a little heavy. The morning rush hour typically begins at around 8 a.m. and continues through 9:30 a.m. or so. In the evening, commuters will begin to return home at 4 p.m., which will cause some congestion on the road until around 6 p.m.
Book your car hire in San Juan at least 1 day before your trip in order to get a below-average price

Verified travelerJul 2024

I would definitely suggest renting a car in San Juan but shop around as there are a lot of options and the prices vary strongly depending on company.

Verified travelerJul 2024

I rented a Nissan Versa. Very good gas mileage and can go anywhere even to the mountains!

JeseniaJul 2024

You definitely need to purchase insurance since PR isn’t covered under most policies. Pay attention to the location of the car rental facility. Make sure to take pictures or video of any existing damage on the vehicle. Even if you’re staying outside of San Juan, I’m not sure purchasing the toll pass is necessary. The tolls are $1 and the pass is $5/day. Unless you’re making multiple trips back and forth, opt out and pay at the end.

GioMay 2024

Everything went smooth. I had to extend my reservation and they did without a long delay. Also my car was smelling and even before I got ir they went and changed it so I never even saw it. They did great

Verified travelerMar 2024

Reserve plenty of time in advance and call to confirm rental before you go. Enterprise saved us from a terrible experience by having a car available for us to rent!

ShawnMar 2024

Book a small car. Large cars are too hard to maneuver in the crowded streets of San Juan. Parking a larger car is very difficult (I drive large cars daily).

Verified travelerJan 2024

It was very east to drive around Puerto Rico. If you want to see the island I would suggest renting a car.

Verified travelerJan 2024

Driving is fine in Puerto Rico. Roads are perhaps less maintained but no issues at all

Verified travelerJan 2024

Be patient…,very busy location but people are great who work there.

EduardoDec 2023

Location for this rental is close to airport and isla verde beach,

Verified travelerDec 2023

Smoothest check in experience I’ve ever had - great customer service.

Verified travelerDec 2023

Be very watchful of others and don’t assume they’ll use turn signals.

Verified travelerDec 2023

Make sure the drop off location is right and available.

Verified travelerDec 2023

Hertz and Thrifty are under the same management.

TheresaJan 2024

Drive careful. Always in the defensive.

Verified travelerFeb 2024

Drive safe there are many potholes

Verified travelerNov 2023

Driving in San Juan was very easy! Roads are well- marked and easy to navigate, no trouble at all!! I HIGHLY recommend downloading the toll app and adding $20 to avoid fees charged by the rental company, check into that because if you plan to drive around the island you will Need the toll roads!!

Verified travelerNov 2023

Have to very vigilant of other drivers and have an idea of where you’re going as road signs not always available and GPS not always exact.

Verified travelerNov 2023

driving is same rules as the us

Verified travelerNov 2023

Make sure you know about traffic time's

Verified travelerNov 2023

Drive before or after rush hours

JoseJul 2023

In airport car rentals are usually much more expensive than off airport car rental locations. My wife and I fly to San Juan airport frequently and there are many car rental locations just a short drive outside the SJU airport; anywhere from 10 to 15 minutes when there is no traffic.

Verified travelerAug 2023

Was able to find street free parking in old San Juan a little distance and walked to see all tourist places.

Verified travelerAug 2023

Prince is great. Call the rental car as soon as you get to airport for bus pick up instructions.

Verified travelerJun 2023

The people are bilingual and friendly. Enjoy the island, very beautiful!

AmyAug 2023

Payless was helpful. The process was easy. The cost was good!

gerardoJul 2023

Don’t use cell phone, talk while driving. Will get a ticket . Don’t carry jewelries with you. Don’t leave visible things on the car. Visit Caribe Hilton, El San Juan Hotel, Piñones. See La Parguera, rent a boat there. Go to El Conquistador and Luquillo beach. See El Morro.

LeticiaJul 2023

You need to be patient when picking up car. And definitely give your self hour or more to drop off the car

Ramon LJul 2023

You have to have patience and your eyes wide open 👀

Verified travelerJun 2023

Rent a small call if you can, streets are narrow.

JasonJul 2023

Ensure that you reserve vehicles way in advance.

DominickJul 2023

If you are renting from the airport, be sure to use one of the rental companies that is actually across the street from the airport. Many (like Ace) advertise that they are at the airport, but require a shuttle that you have to wait for both ways.

CristinaJul 2023

I recommend staying away from smaller car rental companies or call them before showing up and make sure there are no surprise fees… or use international car rental companies…

Verified travelerMay 2023

Better than the airport if you’re staying in Condado!

Verified travelerMay 2023

GPS all the way in order to get around.

What type of car is recommended for driving in San Juan?
Old cobblestone roads, numerous hills, and mountain driving make renting a Jeep or SUV while in San Juan a good idea. More importantly, make sure the car has a very good air conditioning system, as it can get quite hot and humid in Puerto Rico.
What’s the speed limit in San Juan?
Speed limits on the island go from 20 to 45 mph in residential areas. Around Old San Juan, the speed limit is 25 mph and, when close to schools, note that the speed limit drops to 15 mph. When on the freeway, you can go up to a maximum speed of 70 mph.
Where are the best places to park in San Juan?
Old San Juan offers so much in terms of historical and cultural sights. Nonetheless, trying to find parking in this area can be a challenge. There is some “free” street parking as well as metered parking, but you’ll have to get to it early in the day. If you aren’t fortunate enough to get a street spot, don’t fret -- there are plenty of parking garages and lots to choose from. Some options include Old San Juan Cruise Pier Parking and Parking Lot Old San Juan on Calle Marina.
What is the best car hire company in San Juan?
Based on ratings and reviews from real users on KAYAK, the best car hire companies in San Juan are Alamo (9,1, 121 reviews), Enterprise Rent-A-Car (8,7, 310 reviews), and Ace (7,5, 139 reviews).
What is the most popular car hire in San Juan?
Full-size (Ford F-150 or similar) is the most frequently booked car hire type in San Juan.
How can I find car hires near me in San Juan?
Take a look at our extensive car hire location map to find the best car hire deals near you.
How much does a Full Size car hire cost in San Juan?
A Full Size car hire in San Juan costs R1 394 per day, on average.

Enterprise Rent-A-Car

8,7

Very Good

302 reviews

Best rated

Cleanliness

8.7

Comfort

8.8

Pick-up/Drop-off

8.7

Value for money

8.4

5 locations in San Juan

Show locations

Locations in San Juan

108 Calle Bechara

+1 844 794 8593

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 14:00
Sunday	00:00 - 00:00

Av. 65

+1 844 794 8597

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 14:00
Sunday	00:00 - 00:00

Enterprise At Caribe Hilton

+1 844 794 8599

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	00:00 - 00:00

Enterprise At Condado Plaza

+1 844 794 8599

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

Luis Munoz Marin Intl Airport

+1 833 763 1734

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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Show reviews that mention

Reviews

10,0 Wonderful

Jul 2024

Great service excellent from start to finish

2,0 Poor

Jun 2024

Horrible. I got there and they said they didn't have a reservation for me. Had to scramble last minute

2,0 Poor

Jun 2024

I reserved a Jeep, I got a hybrid Hyundai

10,0 Wonderful

Jun 2024

N/a

10,0 Wonderful

May 2024

Pick up staff moved very slowly.

4,0 Mediocre

May 2024

The staff was super friendly and helpful. The van we rented was infested with tiny roaches. They would crawl on me and the rest of the passengers. This was supppper frustrating especially since we were staying an hour away from the rental location.

Ace

7,4

Good

130 reviews

Cleanliness

7.7

Comfort

7.9

Pick-up/Drop-off

7.3

Value for money

7.2

2 locations in San Juan

Show locations

Locations in San Juan

6050 Isla Verde Avenue

+1 787 728 2418

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

874 Ashford Avenue

+1 787 728 2418

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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Reviews

10,0 Wonderful

Jul 2024

Car was ready. Service was amazing. Drop off was okay. The shuttle to the airport very good.

2,0 Poor

Apr 2024

The price was double what was quoted on kayak website. The name of the company is not ACE it’s Charlie Car Rental. Terrible customer service, the car had sand all inside of it. I had purchased insurance through kayak they made me buy an additional insurance coverage. Just all around terrible experience. I would’ve absolutely picked another company if I knew this would’ve been the outcome. You should remove them from your website.

2,0 Poor

Mar 2024

kayak was misleading. i booked the rental for sju but when i arrived the rental car company was not at the airport. very confusing. we waiting over 30min for a shuttle. then i paid much hiring than the advertised price. i wont book anything with kayak again and do the research myself to find a suitable rental car company.

6,0 Okay

Mar 2024

A lot of hidden fees jacked up the price

4,0 Mediocre

Jan 2024

Hidden charges that you don't find out about until you get there and you have no choice but to accept it or don't get the rental.

10,0 Wonderful

Dec 2023

Fast and friendly service. Great customer service

Payless

6,5

Okay

107 reviews

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

6.7

Value for money

6.4

One location in San Juan

Show locations

Locations in San Juan

Baldorioty De Castro Ave

+1 787 625 8880

Monday	05:00 - 23:00
Tuesday	05:00 - 23:00
Wednesday	05:00 - 23:00
Thursday	05:00 - 23:00
Friday	05:00 - 23:00
Saturday	05:00 - 23:00
Sunday	05:00 - 23:00

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Reviews

8,0 Very Good

Jul 2024

Everything was great with the car, my only note is that the price you are quoted is significantly more when you pick up the car. The price we reserved the car for was around $125 but when we picked up the car the price was double that price. I did feel a bit trapped because I needed the car but deceptive pricing never make me feel good as a customer.

4,0 Mediocre

Jul 2024

I paid double than what I was quoted online, I felt blindsided. Getting there wasn’t as easy as I thought since it’s not at the airport and a little off of it. There are other rental companies located at the airport that I wish I had known about it. Overall it wasn’t a terrible experience, but I wouldn’t rent again.

2,0 Poor

Jun 2024

The car they measured was not in driving condition. The tires were in bad condition, the windshields were also in bad condition. The price you gave me for rental was totally different from 200, I ended up paying 465, it's a deception. They told me to call payless to speak to a supervisor and I've been calling for days and no one ever answers the calls.

10,0 Wonderful

Jun 2024

Awesome

4,0 Mediocre

Jun 2024

I had purchased insurance thru Rental Car to protect the rental vehicle. When I attempted to pickup the rental car, The Payless rep said that they do not accept that insurance. It was very confusing being told by the rental rep that the insurance I purchased was worthless. There needs to be more transparency if this insurance is valid or not.

2,0 Poor

Jun 2024

I purchased the insurance through kayak only to be told that I had to purchase insurance through Payless. Otherwise I would not be able to rent the car.

Alamo

9,1

Wonderful

82 reviews

Cleanliness

8.7

Comfort

9.3

Pick-up/Drop-off

9.4

Value for money

8.4

One location in San Juan

Show locations

Locations in San Juan

Luis Munoz Marin Intl Airport

+1 833 763 1735

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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Show reviews that mention

Reviews

10,0 Wonderful

May 2024

Everything was Excellent nothing to complain 4 years renting with Alamo and I love it thank you.

10,0 Wonderful

Jan 2024

Had some issues with the key fob on the far side of the island. Rental was from San Juan but the Alamo crew minimized my discomfort by switching the care at aguadilla. Thanks!

10,0 Wonderful

Jan 2024

Everyone was attentive & accommodating!

10,0 Wonderful

Jun 2021

The cleaning of the car could be better and right now I’m thinking that renting a car is a little bit expensive

10,0 Wonderful

May 2021

Pros:

Easy to deliver, easy process

Cons:

Price

10,0 Wonderful

May 2021

Pros:

the staff was very friendly and resourceful

Cons:

the wait time to pick up could have improved if there were additional customer service representatives at the desk

Dollar

7,1

Good

60 reviews

Cleanliness

7.6

Comfort

7.5

Pick-up/Drop-off

7.1

Value for money

7.0

3 locations in San Juan

Show locations

Locations in San Juan

600 Avenida

+1 787 720 5000

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00

Km 10.3 Baldorioty De Castro

+1 787 791 5500

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

Marginal Los Angeles

+1 787 791 5500

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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Reviews

2,0 Poor

Feb 2024

To begin with, the amount quoted was definitely not what I received from Kayak. They obligated to take their insurance because I didn’t show proof, ( a letter), indicating that my insurance would cover vehicle. Otherwise, I couldn’t take the vehicle. That’s real bad business and will NOT EVER recommend Dollar rental to anyone and maybe even Kayak because of false quote.

2,0 Poor

Feb 2024

You should have told me it was not on the airport property. You need to clearly disclose that you need to wait for a shuttle to go off property to get your car. Finding the shuttle is hard and takes too long. Cheap price is good but not if you don't disclose the inconveniences,

4,0 Mediocre

Feb 2024

They over charged us for insurance we already had and for tickets

2,0 Poor

Dec 2023

Upon arrival from CT, I was told my reservation had been canceled the night before! More outrageous thing was that I was forced to take insurance full cover!!! Either that or stay stranded without a car. I believe that was rip off and illegal, since i had declined insurance because my own insurance covers rentals. Staff was not helpful and did not seem to care that they took advantage of travelers with a blank stare. Also, I was charged a whole day plus taxes, fees and insurance for returning the car one hour late!!! Won’t rent from Dollar again. Better get Uber. Stay away from this company!!!

6,0 Okay

Dec 2023

We were charged additional fees when renting the car in-person. We would have appreciated if we were informed about those prior to booking.

10,0 Wonderful

Dec 2023

El Gente!

Hertz

6,8

Okay

39 reviews

Cleanliness

7.4

Comfort

7.1

Pick-up/Drop-off

6.8

Value for money

6.8

4 locations in San Juan

Show locations

Locations in San Juan

100 Calle Brumbaugh

+1 787 721 5127

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

Hotel Mariot, 1309 Ashford Ave

+1 787 722 7000

Monday	08:30 - 13:00
Tuesday	08:30 - 13:00
Wednesday	08:30 - 13:00
Thursday	08:30 - 13:00
Friday	08:30 - 13:00
Saturday	08:30 - 13:00
Sunday	08:30 - 13:00

Lot 10 Southside Isla Grande

+1 787 289 2021

Monday	06:00 - 20:00
Tuesday	06:00 - 20:00
Wednesday	06:00 - 20:00
Thursday	06:00 - 20:00
Friday	06:00 - 20:00
Saturday	06:00 - 20:00
Sunday	06:00 - 20:00

Luis Munoz Marin Airport

+1 787 791 0840

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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Reviews

2,0 Poor

Apr 2024

Horrible. I got here, wait 3 hours for them to tell me that I had to pay about 200 usd more for non sense stuff. Horrible experience.

4,0 Mediocre

Jan 2024

We requested a large SUV - like an expedition. Instead we got a palisade. We had 8 adults and luggage for a week, so it was extremely cramped and uncomfortable anywhere we went. The Hertz team initially told us that is would be 35 minutes while they cleaned the vehicle for us. But they just immediately gave us the palisade. We were happy to wait for the correct size vehicle, but they would not give it to us. Extremely disappointed in Hertz this trip. We would have even settled for two vehicles instead, but they would not accommodate. I’ll rent somewhere else next time.

4,0 Mediocre

Nov 2023

Their branch at the airport never picks up the phone. Fajardo was very easy to communicate. took more than 30 min to actually get the car in the airport, waiting in the heat. other than that everything else was ok

10,0 Wonderful

Nov 2023

Everything was great except no windshield wiper fluid in car.

10,0 Wonderful

Jan 2022

Smooth check-in process, clean and new car for a reasonable price.

2,0 Poor

Dec 2021

No one was there when our flight arrived. We had to go to a different rental spot to figure everything out.

Thrifty

6,8

Okay

34 reviews

Cleanliness

7.7

Comfort

7.2

Pick-up/Drop-off

6.7

Value for money

6.5

One location in San Juan

Show locations

Locations in San Juan

Luis Munoz Marin Apo

+1 787 253 2525

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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Reviews

2,0 Poor

Jul 2024

Booked at set rate for honda crv didn't have the car when I arrived and gave me a smaller vehicle which barely fit our luggage and charged me additional $175 in fees not disclosed when I booked online. The mitsubishi eclipse cross is not in the same size category as a Honda Crv which is why I booked.

10,0 Wonderful

May 2024

Great staff in sju. Very pleased

4,0 Mediocre

May 2021

Pros:

The staff was very friendly. I rented a Jeep Wrangler and received a Honda CRV. I would not have mentioned it, but it was specific that it was a Wrangler to enjoy the environment on this vacation. Our flight was late, so they cancelled the Jeep and gave it to someone else after two hours. Nowhere does it say after two hours your car is cancelled ( I would’ve called if I knew this information). They did not call to confirm.

10,0 Wonderful

Apr 2021

Pros:

The staff was very friendly and extremely helpful. Would definitely use Thrifty of San Juan again!!!

2,0 Poor

Mar 2021

Pros:

Cons:

Maybe change the name to shifty rental

4,4 Mediocre

Oct 2020

Cons:

I rented an Audi and the rental company told me they don’t even own an Audi

U-Save

6,1

Okay

93 reviews

Cleanliness

6.7

Comfort

6.8

Pick-up/Drop-off

6.2

Value for money

6.4

One location in San Juan

Show locations

Locations in San Juan

Urb Valencia

+1 787 253 4008

Opening times not available

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Reviews

8,0 Very Good

Jul 2024

Is was good

4,0 Mediocre

Jul 2024

At counter, poor slow service. After been pick up at airport. My experience was horrible. Vehicle schedule for 2pm. Did not get in a Vehicle to 4:35pm. Reserve an medium SUV. They tried giving me a Corolla. They said next available Vehicle would be available after 5pm. Finally offered a Jeep. Had ta hassle with counter person to offer same price. After driving couple of hours at night time. Vehicle show a roach Infection. Let them know as I return Vehicle. It did not show it matter as another person was waiting for it. Also watch out for additional charges been applied without your approval. Like PEP. It was removed after request. Will not use this rental again.

6,0 Okay

Apr 2024

Tires were damaged and dangerous (leaking air)

8,0 Very Good

Feb 2024

It was good. The staff was nice and helpful. The pick up took longer than expected but the drop off was very quick and easy!

2,0 Poor

Jan 2024

It a scammer outfit masquerading as car rental company. BEWARE !

2,0 Poor

Mar 2023

Our flight was delayed. We called to let them know 4 hours prior to our pick-up time. They told us they would only hold our reservation for 1hr (our flight was delayed 2 hours), and after that they'd give it to the 1st walk-in and we'd have to get a car in a first come first serve basis. If we had failed to show up on time for our appointment, I'd completely understand if they gave it away. But we called to let them know we'd been delayed and that we were still planning on renting the car for our 2 week visit!

E-Z Rent-A-Car

5,4

Fair

31 reviews

Cleanliness

6.1

Comfort

5.6

Pick-up/Drop-off

5.2

Value for money

5.1

One location in San Juan

Show locations

Locations in San Juan

5910 Isla Verde Ave

+1 787 791 1465

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

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Reviews

2,0 Poor

Mar 2020

Pros:

Nothing at all. Bait and switch. Made the reservation for $168, got to PR the car cost $500. They refused to accept my military full coverage auto insurance. Manager was dismissive and rude

Cons:

Car was extremely over price. $500 for manually doors and windows. AC Bartley worked. Took over an hour to pick up rental even though I had a reservation. I rented through EZ Rental but Every was processed thru Allied. Horrible experience. I’d

2,0 Poor

Feb 2020

Pros:

Nothing

Cons:

Will never go there again

3,2 Poor

Feb 2020

Pros:

Nothing. Don’t come here.

Cons:

The staff was very very slow and did not care about customer service. She was rude when I tried to get a time estimate after waiting 40 mins to be called up. The other staff members appeared to be very disorganized. After 50 minutes, we decided to leave. We never got the car and took our business to another car rental place that was much much quicker.

5,6 Fair

Jan 2020

Cons:

Oh my, this place is a mess... it's now called allied. I rented here before with the same experience. This time I had to cancel because they were saying my online rate wouldn't allow me to use my private vehicle full coverage.... so rented online then they wanted an additional 174$... went to NU down the street got a nicer car for same original online price. Also 2 different customers were accused of damaging their car while we were standing in line, both had taken pics and proved otherwise. It is slow, rude, disorganized, poorly ran, etc.

5,2 Fair

Jan 2020

Pros:

Not really

6,0 Okay

Jan 2020

Cons:

The biggest problem is with your estimating system. The taxes and fees you gave me were 150% off. Wasted 1 hour of my trip trying to understand what happened. Your system should not use US estimates it’s way off and it makes for a lot of unhappy customers

Avis

5,3

Fair

49 reviews

Cleanliness

6.1

Comfort

5.7

Pick-up/Drop-off

5.1

Value for money

5.0

2 locations in San Juan

Show locations

Locations in San Juan

1050 Avenida Ashford

+1 787 721 4499

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

200 Convention Boulevard

+1 787 993 3633

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00

Filters

Reviews

8,0 Very Good

Apr 2024

Easy pick-up but no off-hours dropoff

2,0 Poor

Jan 2024

They didn’t have a car for me. The customer service at the station was awful. The young lady at the desk couldn’t have cared less about the fact they had no car, despite me booking one. The main depot didn’t even answer the phone to her so she could get an update. I eventually walked out after I was an hour late after my booking time, with no car. So disgusted. I am an ex Avis employee so it’s even worse!

2,0 Poor

May 2021

Pros:

Nothing. I arrived at 10:00 AM. I waited in the hot garage with mosquitos for 45 minutes. We got our car after 11. The computer system was down so the 2 customers in front of me took about 25 minutes each.

Cons:

We showed up at 10:00 AM, we should have gotten our car before 11....We could have been allowed to wait in the AC instead of the hot mosquito infested garage... The employee could have moved a little quicker. I would not rent here again. The car gas tank could have been full instead of 5/8's, so many things could have been better.

10,0 Wonderful

May 2021

Pros:

Staff was very friendly and courteous

Cons:

Overpriced

4,0 Mediocre

Apr 2021

Pros:

No mechanical problems, nice car

Cons:

We had a two week rental. On first day of the tental the agency called saying they had no cars leaving us stranded at our Airbnb. He said they might have a car later or maybe it would be 3 days. For hours after that call they would not answer their phone.. Finally they did answer and he had one come in.

2,0 Poor

Apr 2021

Pros:

Our car was given away, we never received the rentals

Cons:

We had no transportation

Fox

10,0

Wonderful

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in San Juan

Show locations

Locations in San Juan

San Juan Airport

+1 800 225 4369

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

National

8,8

Very Good

2 reviews

Cleanliness

7.6

Comfort

8.4

Pick-up/Drop-off

9.6

Value for money

8.0

One location in San Juan

Show locations

Locations in San Juan

Luis Munoz Marin Intl Airport

+1 833 763 1736

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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Reviews

6,0 Okay

Jan 2023

The car I booked was a standard SUV. The car I got was far from a standard SUV. It was a smaller SUV. It had a bad smell in it and the car's performance and ride was terrible.

Popular Auto

7,3

Good

1 review

Cleanliness

8.0

Comfort

7.7

Pick-up/Drop-off

6.4

Value for money

7.0

3 locations in San Juan

Locations in San Juan

Ave. Lomas Verde Intercesion 177 + 52

+1 787 257 4848

Opening times not available

Ponce De Leon Ave. #153 , Hato Rey , , , Pr

+1 787 763 4848

Opening times not available

San Juan Airport Luis Munoz Marin Intl SJU

+1 866 257 4848

Opening times not available

Filters

No reviews available

Sixt

6,1

Okay

7 reviews

Cleanliness

6.8

Comfort

6.5

Pick-up/Drop-off

5.7

Value for money

5.8

2 locations in San Juan

Locations in San Juan

301 Navarra St

+1 787 998 0474

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00

Av Isla Verde,#6772 I.V. Mall

+1 787 791 4996

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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Show reviews that mention

Reviews

2,0 Poor

Apr 2021

Pros:

NOTHING

Cons:

The car place could have been OPEN when my plane arrived. This cost me $1600 extra dollars. VERY not happy.

7,2 Good

Oct 2019

Pros:

The staff was friendly and the car was nice and clean.

Cons:

Checking the cars in and out took a long time and the locations of the offices were difficult to find.

6,4 Okay

Aug 2019

Pros:

That particular location did not have an airport shuttle, the shuttle took me to another location where I had to take a cab to the correct location, which was a total drag since I was coming from the airport.

Cons:

Have a shuttle that goes to that particular location. The sixth shuttle took me to another location where I had to take a cab to the correct location, which was a total drag since I was coming from the airport.

10,0 Wonderful

Aug 2019

Cons:

None

6,0 Okay

Nov 2021

The advertised cost is not what you end up paying. In my experience, I paid twice as much, so if you see $40/day, be prepared to pay close to $100/day.

Ace Rental Cars

8,4

Very Good

No reviews available

2 locations in San Juan

Locations in San Juan

6050 Isla Verde Avenue

+1 787 728 2419

Opening times not available

6050 Isla Verde Avenue

+1 787 721 6525

Opening times not available

Filters

No reviews available

Econorent

6,4

Okay

No reviews available

One location in San Juan

Locations in San Juan

San Juan Airport Luis Munoz Marin Intl SJU

+1 787 728 1447

Opening times not available

Filters

No reviews available

Airport Van

5,1

Fair

No reviews available

One location in San Juan

Locations in San Juan

10030 Calle Celestial

Opening times not available

Filters

No reviews available

GREEN MOTION

4,2

Mediocre

No reviews available

3 locations in San Juan

Locations in San Juan

1000 The Mall Of San Juan Blvd

Opening times not available

103 Avenida José de Diego

+1 787 957 7540

Monday	09:30 - 18:30
Tuesday	09:30 - 18:30
Wednesday	09:30 - 18:30
Thursday	09:30 - 18:30
Friday	09:30 - 18:30
Saturday	09:30 - 18:30

Avenida Aeropuerto, , Cangrejo Arriba - Carolina, Porto Rico

Opening times not available

Filters

No reviews available

York Car Rental

4,1

Mediocre

No reviews available

One location in San Juan

Locations in San Juan

San Juan Airport Luis Munoz Marin SJU

Opening times not available

Filters

No reviews available

Zezgo

3,8

Poor

No reviews available

One location in San Juan

Locations in San Juan

6600 Isla Verde Ave. Carolina

Opening times not available

Filters

No reviews available

FlexWays

2,0

Poor

No reviews available

One location in San Juan

Locations in San Juan

Sunshine Rental Cars Of Pr Luquillo Plaza, 26 Calle Fernandez Garcia Suite #12

+54 9 11 5259 9877

Opening times not available

Filters

No reviews available

Allied

No score available yet

2 locations in San Juan

Locations in San Juan

1045 Ave. Ashford

(787)723-7351

Opening times not available

51 Munoz Rivera #51

787-725-5350

Opening times not available

Filters

No reviews available

Bella Group LLC

No score available yet

2 locations in San Juan

Locations in San Juan

Calle Bechara

+1 787 620 7032

Opening times not available

Calle Loiza

+1 787 336 0047

Opening times not available

Filters

No reviews available

Jeep Adventures Puerto Rico

No score available yet

2 locations in San Juan

Locations in San Juan

1912 Calle Loiza

+1 939 545 8870

Opening times not available

Calle Comercio

+1 939 545 8870

Opening times not available

Filters

No reviews available

Classique Car Rentals

No score available yet

One location in San Juan

Locations in San Juan

Luis Munoz Marin Intl Airport SJU

+1 954 573 9046

Opening times not available

Filters

No reviews available

Fox Autorent

No score available yet

One location in San Juan

Locations in San Juan

San Juan Airport Luis Munoz Marin Intl SJU

+1 787 728 2418

Opening times not available

Filters

No reviews available

VIPCars Recommendation

No score available yet

One location in San Juan

Locations in San Juan

Avenida Aeropuerto, Carolina, Carolina

+1 866 727 1191

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

Filters

No reviews available

938 travellers who hired a car in San Juan gave the car agency they used an average rating of 5.6

Most popular car type	Full-size

Average daily price per month

Car hire prices as pick-up date approaches

Pick-up location	San Juan
Car types
Hire locations	48
Airport locations	23

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