Gatwick car hire

Cons: Engine size - zero power. Enough for around town but on a long trip (London to Exeter) not good. Seats were not great for long ride - was glad to get out. BUT it did the job and we'll be back.

Cons: Salesman used fear mongering and scare tactics in order to force an upgrade on the insurance coverage, ever after they had been shown a 3rd party full coverage proof of insurance. Salesman was manipulative and overall dishonest with regard to the percentage of all rentals returned with serious or 'dead-lining' mechanical damage for drivers who did/did not purchase the additional insurance coverage from the agency.

Cons: Nothing!

Cons: We picked up the car at LONDON GATWICK airport and it would have been helpful if the girl who processed our pick up could have informed us about the LONDON CONGESTION CHARGE. We learned about it after driving in to London twice. You can pay the charge before going in to London and it is A LOT CHEAPER.. now we have to pay the fines AND PAY ENTERPRISE A 35 GBP processing fee per fine. I understand it is our responsibility to be aware of things but a little heads up would have been appreciated. Especially when we dropped off the car at Stansted and were told by the young man who processed the return that we should have been advised about the London Congestion charge.

Cons: They don't advertise they will force you to buy insurance at 20 pounds a day or you won't be able to take the car! In addition, when you pay with a non-UK credit card (which of course accepts pounds) they will convert themselves to pound sterling and rob another 3.5% of the total. Avoid them if you have the chance.

Cons: See above.

Cons: You must provide clear guidance on insurance issue and whether it is included or not. I paid four times the quoted price for half the period and my main concern was to return the vehicle ASAP rather than getting on with my trip. The trick of small print was not expected from big providers like you.

Cons: I don't know why but the price was duble.

Cons: During check-in, they told me I needed to either pay 10 pounds a day for theft insurance, or allow them to put 1,000 pounds on my car for deductible. They told me it was separate and different than coverage from my insurance provided by my airline credit card. It seemed wrong, but I was in a hurry. I have never paid "theft" insurance on a car rented in the UK, or anywhere else in Europe.

Cons: Your Canadian insurance is not applicable in Europe. Only in North America. Well, remember when you get extra insurance in Canada, and it’s $10 a day? Not in Europe. The first quote from the attendant was 42 pounds a day (that’s $70 CAD!!!). Yes. A day. When we started asking questions, it got better. Roadside assistance removed. 12 pounds. Our $200 quote for a rental turned into $550. However, all said and done, they treated us well, and the car was clean and comfortable (although check for a spare - we had none). When we talked to our friends who rented in Ireland, they made all the arrangements to rent from Canada, and the cost was identical. So the warning is, the cost you see is for the rental. Multiply it by 150 to 200% for the real cost.

Cons: Waited in line for 30 minutes to pick up the car Inside front windshield was not cleaned well before pickup

Cons: Complete ripoff your a bunch of crooks. You fleased me and have no service at all. Your professional criminals