Hotels near Isla Grande airport

Pros: Service

Cons: No

Cons: Housekeeping

Pros: Hotel is lovely, fabulous staff, nice rooms if not a little old fashioned.. I think the darkness of the hotel lobby and carpets and paint to the rooms took away from it.. shame.. great location but incredibly expensive

Cons: Darkness of lobby and corridors to rooms... hotel is huge.. although has nice restaurants and walking distance to even better ones

Pros: Personnel were outstanding Alberto our waiter for breakfast was a delight Many different locations on property to relax

Cons: Not one thing

Pros: Facilities, Staff and room was outstanding.

Cons: One of the best hotels I've ever visited.

Pros: Excellent service, facilities and staff

Pros: My whole family loved the customer service it's excellent. Food in the hotel is little pricey but you get queen treated. The door man was always there for any questions. It was perfect!!!

Pros: We loved everything about this hotel, from the very friendly and knowledgeable staff to the amazing room. It exceeded our expectations!!! The hotel was in a great location and exceptionally clean! I would highly recommend it and will definitely be back!

Cons: Loved everything!

Pros: Gorgeous, convenient, fantastic maid service. We also did the zip line tour the concierge recommended and had a great time! Free coffee in the lobby in the mornings, nice gym overlooking the ocean.

Cons: Not really. Unsurprisingly for an expensive hotel the food is also expensive. It is good, but we limited our in-house meals to one or two. But the location is great, so one can easily walk to cheaper restaurants nearby.

Pros: They make you feel special.

Pros: This hotel was beyond amazing. My only regret is that we only did one day. The room was palatial. PHENOMENAL ROOM.

Cons: The fee at the end for resort tax. It seemed like a hidden fee.

Pros: The service was absolutely was incredible from when you meet the bellman offering wayer, why you wait or water in the car when you leave send Hotel Employee to gind y o u something, need anything they provide it..wow on eye opener on customer se

Cons: No,

Pros: Great location, even better staff, you are able to use the amenities of their sister hotel the Marriott resort and casino which is even more gorgeous. AC Marriott was just refinished and updated so it was beautiful inside.

Cons: None

Pros: I liked the penthouse, and the room

Cons: How we have to pay for parking on top of the fee

Pros: close to beach, restaurants, shopping, and attractions. Rooftop poor is excellent.

Cons: Room could be bigger

Cons: Excellent staff and very clean. The bed was comfortable. The location is great easy to get to our places of Interest. Thank you to the staff of AC Hotel felt very at home.

Pros: Very friendly staff. Love the pool. Close to beach.

Pros: Lovely hotel, excellent customer service skills of every team member! Ambiance very inviting! Spotless all the time even after it had rained!! Comfortable beds, linen and towels sparkling white not that dull gray or yellowish color you get @ some hotels.

Cons: Guests staying more than 3 days need more closet space specially when guests are traveling for social/family events that include formal evenings. Loved the hotel!!!!!

Pros: The room was great size and the hotel was very clean. Great penthouse pool.

Cons: The view from our hotel room was less than appealing (Burger King drive thru). There were not many seats at the pool and the hotel was packed with guests. The location was so so. We were very upset they discontinued their pass to the Marriott on the beach

Pros: Close to the beach and close to a lot of restaurants.Staff was so professional and friendly.

Cons: No

Pros: Location, cleanliness and overall a beautiful hotel and PH area.

Cons: I was a bit confused with the air conditioning in my room (411) the temperature was hot in the sleeping room but cold in the living room. It seems the sleeping room duct was not working maybe? And I was pretty bummed that the PH closes at 11pm.

Pros: The modern decor and amenities.

Cons: The room was lacking storage for clothing.

Pros: Roof top pool and bar was amazing. The cafe down stairs in front of the hotel had great food nice price.Its attached to the hotel and can enter though there.

Cons: buffet was expensive for what you get.

Pros: very clean and friendly staff, hotel not far from beach and several places to eat and relax with walking distance.

Cons: housekeepers not on their toes, for got to leave coffee and waters several days.

Pros: Beautiful space and decor. Clean and modern space.

Cons: The rooms are very tight and the doors open straight to the shared courtyard

Pros: Location.

Cons: Not clean. Male receptionist not very helpful.

Pros: I will always love the staff and the fact that is a boutique hotel makes you feel exclusive. This hotel officially became my favorite for special celebrations like anniversaries & birthdays.

Pros: I stayed before , this is my third time . Place is good

Cons: No hot water after my wife bathed , told the receptionist . Humidifier make lot of sound , I disconnect the unit .

Pros: Lovely historic property close in a very pretty and central area of old San Juan. Rooms were charming, as was the rooftop patio.

Pros: Great location and friendly staff.

Pros: Everything was perfect.

Cons: N/A

Pros: The hotel was quaint and full of style. I liked the deco. The complimentary breakfast was really good too.

Cons: The bed was really hard and uncomfortable.

Pros: I loved the historic aesthetic of the property. Everything appeared to be very well maintained. The room was clean, beautiful, and full of charm. The roof deck was very beautiful and relaxing. My husband enjoyed relaxing in the hammock on several occasions. There was a small water leak in the first room we were placed in. Upon notifying the staff, we were quickly moved to another room. The staff was very friendly.

Cons: I signage for the hotel was very small making it a little difficult to locate the hotel. We had some pretty loud guests that checked in late during the evening of our stay. You could hear them talking and laughing very loudly in the atrium:courtyard area. There are quiet hours, but this did not seem to be enforced by the staff. My husband got up and opened the door to see what was going on, and the guests quieted down and went to the rooms at that point.

Pros: I loved the cleanliness of the rooms, the excellent service. The architecture of the hotel, and its impressive rooftop. It is very romantic. I will definitely be back.

Pros: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.

Cons: A little dusty, but everything else was very nice and cozy.

Pros: Nostalgic

Cons: Room very small. No windows

Pros: The veiws

Cons: Lack of access to complimentary coffee anytime of day.

Pros: Pool area

Pros: I liked the pool area

Cons: They close the pool, music, and the bar at 10:00pm is too early They need to get more entertainment, and close late

Pros: If you are going to the convention center you can't get a better location. It's a great stay if you have business in San Juan. The employees all wear a smile. We would return.

Pros: The swimming pool on the fourth floor was nice, clean rooms.

Cons: No fan in the bathroom

Pros: Love the location

Cons: Everything was excellent

Pros: Everything. Atmosphere and livelihood of the lobby casino was perfect. Short uber ride to everything. I would definitely be staying again.

Cons: I liked everything.

Pros: Bed sheets were very clean

Cons: Floor--I prefer wood floor

Pros: staff there is the best KATERINA was amazing

Cons: loud nosises from other rooms I could hear everything

Pros: Nice, upscale furniture. Quiet A/C. Nice view. Nice infinity pool, sun deck on roof. Wifi included in the resort fee. Walking distance to Olive Garden and Longhorn Steakhouse but no others other than the expensive in house restaurants.

Cons: Hot tub jets did not work. Small casino, no video poker.

Pros: Location was very convenient to the cruiseport and airport.

Cons: No

Pros: Empleados muy amables, habitación limpia

Pros: The amenities for the area.

Cons: $50 per night incidental fee hold. Had to make several trips to guest services to have key reprogrammed because their system was flawed wasting vacation time. Beach umbrellas taken down at 5 pm. 18% resort added at checkout with no mention.

Pros: Pleasant staff

Cons: Warm water, I'm used to taking hot showers.

Pros: STAFF!!!!! Amazing!!!!

Pros: Everything!

Pros: Very friendly and accommodating staff!

Cons: In need of more trash cans in rooms.

Pros: We love the decor, easy access to all metropolitan sites and lovely rooms.

Cons: Security harassed my teen son. Constantly watching him and made us feel uncomfortable when we first arrived. He followed my son as if he didn’t belong on the resort. Very unprofessional.

Pros: location

Cons: Severely disappointed. The room didn't have a working phone. Also supposedly "upgraded" to a better room but it had 2 full sized beds vs. the king sized one I reserved. Basically, bait and switch to a room that is probably harder for them to fill.

Pros: the pool looking ar the beach

Cons: too expensive

Pros: Great facility friendly staff everybody was willing to help it was a perfect stay

Cons: Nothing

Pros: Beautiful place the staff was amazing but I was traveling with my husband and 2 boys 9-15 and there was absolutely nothing for them to do. It’s more a couples or singles place. If they want to make it more family oriented they need to have kids activities

Pros: Loved the atmosphere! Beautiful hotel!

Cons: Nothing

Pros: The staff is extremely friendly and helpful! The breakfast buffet is super yummy and the drinks at the bar with Juan are so good! He genuinely cares about people and making quality drinks! Pool & beach access is amazing.

Cons: The only thing that could’ve been better was perhaps the ac in the room. We had a suite so at times it felt a little warm.

Pros: The court yard

Pros: All staff speak good English. All of our requests were handled not only on time but quickly. The hotel was close to almost everything in Old San Juan. That being said, Old San Juan is pretty small so the location doesn't matter a ton.

Cons: The wi-fi was really slow or can't be connected.

Pros: Location is really good. The construction style is wonderful.

Cons: The room is a bit small.

Pros: Staff were very friendly. Room was very clean. Location was perfect.

Pros: Actually turned the mattress over to see the manufacturer because it was so heavenly. We came in one night to soft music and chocolates in our room. Many airy and green areas to relax in. Historically interesting and wonderful. Location is unsurpassed.

Pros: They need to remodel the rooms

Cons: The room looks like a very basic hotel when you’re paying for “luxury “

Pros: Extremely bad experiences in EI Convento and complained to manager already. 1, When my family checked in reception, actually the Hotel missed my reservation in system even though they charged me in full month ago, but in booking.com the hotel wrote no prepayment required, pay in hotel. While supervisor lady talked with another guy in Spanish who assumed I don't know Spanish, however I understand a little. Due to missing, they assigned the last room for my family randomly even though I required higher floor. The supervisor lady excused she did not received the comments from me, but in fact she had, just missed my reservation. 2, We were really upset because this supervisor lady was full of unhappiness even it was thanksgiving night since we checked in there, no any welcoming words and smile. Originally we are excited to stay this kind of historical hotel, but supervisor destroyed our family trip in San Juan. She didn't give us breakfast voucher and wifi password as well. Her service was absolutely unacceptable. 3, There are two bars in this hotel, its confused for guests if you booked the room with free breakfast. Your each free breakfast voucher only priced $14, rather than buffet. So guests confused when your order until finished, you may find you have to pay more. 4, The hotel looks beautiful outside, but the room inside very updated, and the bathroom was very very tiny and the AC made terrible noise. Its over-priced.

Cons: everything, especially service.

Pros: Location and bedroom

Cons: Food and bar average

Pros: Staff was polite , location was good. Provided free wine and coffee and water to all guests.. Had a nice bar.

Cons: The room wasn't ready till really late after check in time. Had to fight to get it available earlier. Pool was really small.

Pros: It's 'charming.'

Cons: Rooms are small and expensive.

Pros: It started with the bellman and the concierge check in process . Amazing staff every step of the way , from the restaurant staff to the cleaning staff all were polite and very professional . The property is historic and beautiful in the heart of Old San Juan . We had a lovely view and a well appointed room . Before we departed we were told we could use the beach facilities at two hotels and we chose the one in Isla Verde as it is close to the airport .Again a great experience !

Pros: access via the outside gallery walkway, instead of an inside narrow smelly hallway. that walkway overlooked the inside open air bar and restaurant.

Cons: the water supply broke down during our stay

Pros: Áreas vey clean ,they most be oriented for certain ages thou

Cons: No

Pros: From the moment we walked in until the time we left, everything exceeded our expectations. The beach and pools, the staff and the room were all amazing. The food in Lola was delicious and the lobby was beautiful and welcoming. My little girl was stung by a bee out in the gardens and everyone was so helpful and caring; even asking about her welfare days after. We would stay again in a heartbeat.

Pros: The hotel lobby is beautiful. The hotel has everrything you need and service was great. Staff was extremely helpful and very nice from check in to check out.

Cons: Some areas need repair. Example, the pool is beautiful, but the grout has black stuff on it and chipped. Also, we had issues with card for garage and hotel room. Twice, we were stuck at exit gate of garage. We had to park car and go to cashier and hotel front desk to sync the cards.

Pros: Very nice place comfortable rooms views, staff was amazing!

Cons: Limited food choices on property. Beach bar and breakfast overpriced greenery at end of infinity pool should be removed so you can get a better view. Face lift needed to pools

Pros: Everything!

Cons: Meals lack the cultural flavor

Pros: The amazing views & location.

Pros: Hotel was nice and not to far from stores and restaurants.

Cons: housekeeping tried to come in my room even though I had do not disturb on, good thing I had the lock latch on.

Pros: Outdoor amenities.

Cons: Some hidden fees.

Pros: Reception was GREAT, Valet was Great, Luggage Porters Front Desk always answered courteous and friendly. Wonderful Experience.

Cons: Nothing!!!!!

Pros: El Caribe has been a favorite for many years. Love the property. Some of the service in the restaurants/bars not great but really enjoyed all of the facilities.

Pros: Location

Cons: Bathroom smell room 513

Pros: Great location!

Pros: This was an awesome stay everyone n everything was perfect...

Cons: The staff the pool the decor the style the space the look the landscaping...

Pros: You are a few miles from the pier at Hyatt House. Good complimentary breakfast.

Pros: Every thing was nice

Cons: The door wall guard where broken and the door made a hole in the wall

Pros: The staff was great

Cons: Nothing

Cons: Breakfast potatoes. I would like a more veggie friendly breakfast

Pros: The staff was amazing and so nice. The entire place was so clean. They will be seeing me again

Cons: Everything was amazing

Cons: we didn't check-in until at 5.10 PM. We had to wait in the lobby. Even though we were offered drinks, but would rather got in the room on time

Pros: Excellent hotel and service

Pros: The hotel room was spacious and comfortable.

Cons: Norma at the front desk was very rude. The hotel would be fine if it was half the price we paid, the pictures online of the pool are deceiving.

Pros: Everything was great

Cons: They have to have someone by the pool kids make to much mess like cookies on the ground and it is dangerous when you walk even for the kids

Pros: Very friendly staff, professional and courteous. They accommodated my husband and my baby in a room that would fit all of our needs, they even brought a little crib for our baby.

Cons: N/A

Pros: Quietness

Cons: No

Pros: Location

Cons: Bathroom too small I even could not get into the toilet and close the door. They should make it bigger or change to a rolling door instead of a door that opens toward the bathroom

Pros: Location, staff, and amenities.

Cons: The parking garage coming in and out the gate would malfunction. But staff was always ready to assist.

Pros: the property made you feel at home at all times. If I did not want to site see the island I could have just stayed on site the whole vacation and I would not have been disappointed . Pools beach casino it was all great

Pros: Always the location room and service nothing

Pros: We stayed in the cabana building and the room was absolutely beautiful. The view of the pools and ocean was perfect!

Cons: The pools had to be closed due to repair. It was necessary and we totally understand. I just wished it wasn't during our stay.

Pros: We were in the newer section of rooms with an ocean view, it was roomy bright and sunny. The staff was extremely helpful and friendly. The pool was a lot of fun and hot tub was small but the perfect temperature. The swim up bar was great.

Cons: Drinks and food were generous but pricey. Casino needs an overhaul. The area has nice stores but a lot of vagrants laying on the streets outside.

Pros: Perfect location. Very nice pool facilities. Nice bedroom and views.

Cons: Bad odor from the rugs. The bathroom was not properly cleaned. The floor from the bathroom was not mopped and a lot of bikini line hairs all around the floor, very disgusting. People got inside the elevators wet and with sand.

Pros: Great location wonderful staff

Pros: The room was kind of old and smelled not fresh but moldy. The bathroom was very small.

Cons: The narrow hallway leading to the room. The dirty carpet in front of the door. The moldy smell in the room. The small bathroom. It was not worth $400.00/night.

Pros: Great service and attention to detail.

Pros: The customer service was amazing.

Cons: The resort fee was slightly expensive

Pros: Its a phenomenal hotel. I loved the beachview terrace that I had and the neat pool. It was so worth the price and everyone was so courteous, attentive & helpful with the outside activities. It's also in a great area to eat and CVS and Walgreen are close.

Cons: and the rooms were very clean, no musky scent. Overall a very pleasant stay. Thank you

Pros: Location and friendly staff.

Pros: We loved everything about this hotel the staff was very friendly and the rooms were very clean I would recommend this hotel to anyone who goes to San Juan ...

Pros: Great location in Old San Juan. Authentic old building in Spanish style.

Pros: Staff very helpful with luggage carrying up stairs. Room price was discounted because of broken elevator. Location of hotel is good and value is good in comparison with large hotels near the piers. Good place for a couple of nights pre and post Caribbean cruise

Cons: Elevator was not working which made access to rooftop terrace impossible with our mobility issues. We had an interior room no windows which while less expensive feels a bit claustrophobic

Pros: The hotel and restaurant are in the heart of old San Juan allowing easy walking access to historic sites, beautiful land and sea scapes, and shopping. The lobby has a fun, funky, eclectic atmosphere, and the restaurant food is excellent.

Cons: Only one elevator and it was shut down for two of the four days we were here. However, staff was excellent in accommodating our needs to carry things up or down the four flights to our room.

Pros: The decor was awsome a little rustic, but good

Cons: They had NO ELEVATOR, and a lot of stairs and the king room I had didn’t have the sofa bed like it said when I upgraded.

Pros: Staff & rooms were fantastic

Cons: WiFi not good. Elevators down for 2 days

Cons: The floors were sticky and dirty.

Pros: The staff makes this hotel. We had a medical emergency during our stay. They called an ambulance, interpreted for us, stored our luggage as we had to stay in Puerto Rico for a few more days because of a hospital stay. They even offered to drive our luggage across town to the hospital where we were staying. They truly are the best. The people of Puerto Rico are warm, friendly and tops on my list and the staff at this hotel - well it just does not get any better than this.

Cons: Everything was great!

Pros: Location and kindness of staff

Cons: Rooms look very old, are small and has old furniture

Pros: Customer service. Uniqueness of hotel.

Cons: Elevator was broken while we were there. Light switch in bathroom would not turn off.

Pros: nice,small,clean room,great service and location

Pros: Hotel felt very cozy and the ppl were friendly and helpful

Pros: great value everything as listed...no surprises great location, safe tourist area and friendly staff super free coffee machine available all day mini bar in room with more than reasonable prices will definitely be my first choice if I return to PR

Cons: if you are there for a pre-cruise be forwarned that the breakfast area is small and although the staff are great they were overwhelmed but still managed to take care of everyone with a smile, just plan a little extra time for breakfast !

Pros: Close to the beach and there are many good restaurants within a few minutes walk. Staff was very helpful and friendly. Coffee and juice are available all day for free.

Cons: Maybe there is one thing I didn’t like. The aircondition was next to the bed on the floor, and because of this we couldn’t use it during the night.

Pros: The "garden" looks nice

Cons: Doors with a traditional key, very hard to latch, lock or unlock. Everybody was slamming the doors all night long. Not sure how many people that stayed there have made a copy of the key. I've got an elevator shaft in my room. Yes, really. My room was built around an elevator shaft. Bed was on one side right next to the door which was next to the elevator door. Bathroom was on the other side, AC was there too. To get to the bathroom from my bed I had to go around behind the elevator shaft. Also didn't get much cold air from AC, it was too hot and you can imagine all the noise. My room was also oriented to the street where every five minutes somebody stopped their car with loud music all night long. I couldn't sleep at all. Too hot, noise coming from AC, elevator, people talking while waiting for elevator, people slamming the doors, noise from car stereos. I could just have stayed at the airport sleeping on the floor for free. Breakfast was very simple, served outside, in the hot, humid weather. Wind was constantly blowing my napkins and stuff away. Transportation from the airport did cost too much because the hotel was not listed in any zone. Paid $20. The hotel is exactly between the airport and the cruise port, which costs $10 to transfer between. They took a photocopy of my credit card including the CVV code and my ID, which violates PCI compliance BTW, when I asked them for how long they are going to store it, they couldn't tell me when they are going to shred it, probably never. The Italian restaurant near by, I don't even.... Just don't. Never again.

Pros: this hotel is amazing. close to the beach, quaint, and the friendly staff was wonderful. good beds, fluffy towels and quiet. patio areas to sit in at night. or during the day. it will be our preferred spot to stay from now on.

Cons: not one thing.

Pros: Good price

Cons: Nothing

Pros: Great location, safe neighborhood within walking distance to many bars, restaurants, casinos, and the beach. Rooms were clean and spacious, maybe a bit dated but that didn't matter one bit to me.

Cons: The only issue is lack of parking. I knew this going in and planned my trip without renting a car, but if you bring a vehicle expect to pay $17/day to park it here.

Pros: The attention and the rooms

Cons: The breakfast could be better.

Pros: Amazing location. Great beds.

Cons: The place needs some live and care. You can tell the owners have not fixed stuff and stuff is kinda getting old and falling apart. The roof top deck didn’t have the pads to lay out by pool and had to ask for a lot of stuff.

Pros: Service, employees make sure you hava a wonderful time

Pros: The Olive Boutique Hotel was absolutely perfect for a solo traveler or couple staying in the Condado area of Puerto Rico. The location was great. It is situated just off of Ashford Avenue where all the hustle and bustle is, BUT remains relatively quiet because of its juxtaposition. The staff was awesome and so friendly. They really got to know you as a guest in the hotel and they were all so helpful with tips and finding your way around the island. I went solo for a birthday vacation and my stay was beyond wonderful. My room was comfy, cozy, and gorgeous. I received little treats everyday and even a bottle of champagne to celebrate my birthday! Everything is in walking distance and the beach is just across the street! What more could you ask for?

Cons: The fact that I had to leave!

Pros: Love their interior design and how warm and comfy it makes you feel once you enter the space. Great client service and their facilities are quite amazing. Small and beautiful hotel.

Pros: Its an amazing boutique hotel Better than expected!!

Pros: Olive Hotel was first class service. Wonderful staff. Very friendly and my wife and I always looked forward going back to relax and the roof top bar and pool was just perfect!

Pros: Staff were professional and very helpful throughout our stay. Clean and a great location. Hotel had a great view of the ocean and parts of the city. Transportation was easy to grab to go to Old San Juan. It's our second time here and we will definitely be back soon.

Cons: N/A

Pros: This was an unplanned stay but a very pleasant surprise while visiting family in Puerto Rico and finding this place by luck on short notice. The location was great within walking distance to Condado and Old San Juan. Also the staff was very friendly and seems to genuinely care care about their guests.

Cons: For some reason the water from the shower was just warm and not hot but I was able overlook that because it was so hot in San Juan and the rooms were nice and clean. This is often nor the case in San Juan.

Pros: Close to cruise ships and not far from airport, old town, paseo caribe, good restaurants, great rooftop terrace, helpful staff, neat cafe, exceptionally spacious room, excellent wifi, very clean,

Pros: Location was close to eating Joints and grocery store

Cons: Old property and needs some more maintenance or renovation

Pros: very well located, walking distance of upscale bar and restaurants

Cons: small hotel, no point rewards

Pros: Nice roof top

Cons: No parking

Pros: Size of room

Pros: Room size was good and the redone bathroom was beautiful! Also LOVED the rooftop deck. It was our favorite thing about our stay because it was very quiet with good views of the city and harbor and lovely seating arrangements. We also enjoyed walking the neighborhood. There are lots of restaurants close by and even a grocery store where we picked up a few things. And we walked to a lovely little park right on the water's edge.

Cons: I thought our room had a strange odor, but my husband thought it was fine. If we had been staying more than one night I would have complained and asked to change rooms but decided it wasn't worth the hassle. Also our shower curtain had mildew on it, which I realize is difficult to avoid with the humidity in San Juan, but housekeeping needs to stay on top of this.

Pros: Spacious

Cons: Uncomfortable bed, no water pressure in shower

Pros: Location was very convenient for me

Cons: Noise. You can hear absolutely everything

Pros: Location. Close to Airport & touristy Condado and the neighborhood itself was lively.

Cons: The hotel is old, poorly maintained. Price is not justified at all. They don't make it up with good customer service either. The cleanliness is outright terrible, our room stinked like a sweaty guy at gym.

Pros: Our breakfast was really nice! The chef is very experienced and a very great cook.

Cons: I think the parking should be surrounding the buying as before many years ago. It was very convenient back then.

Cons: Could use complimentary breakfast coffee and snacks are overpriced.

Pros: Very courteous staff. Great location within walking distance to some great restaurants and coffee shops and Condado and Escambron beaches. I felt very safe walking alone to these places. Very clean hotel.

Cons: Only setback was shower only had lukewarm water. Not able to take hot showers.

Pros: The location to the airport

Cons: Very unfriendly male staff said there is only complimentary breakfast if its something that was purchased in the package when you book your room. His response to me makes no sense. It can not be complimentary if you have to purchase it.

Pros: The size of the room

Cons: The hotel is not located in Condado and is not a 4 star hotel at all; I would Give it 2.5 stars. The tub drained slow; the carpet was ripped, there is only one elevator, only valet parking available.

Cons: No parking other than pricey valet. No wifi outside the bedroom or lobby area.

Pros: team members and cleanliness

Cons: na

Pros: Good location, cleanliness, reasonable rate fantastic room space. Two stars restaurant. The front desk people are fantastic. Always looking at how to help you. The valet parking is not expensive

Cons: Resort fees when the hotel is not a resort

Cons: Parking lot you need to be paid extra for parking lot

Pros: Great location and great dining facility.

Pros: The staff was super friendly and helpful!

Pros: Located within walking distance to great restaurants.

Cons: Had an incident that needed attention called for management never showed up!

Pros: I really liked the lighting in the bathroom but the bedroom lighting could have been a bit brighter for reading.

Cons: Being closer to the elevator. We could hear it on every trip.

Pros: View from our room

Cons: No beach

Pros: The hotel is comfortable - not exactly a luxury hotel but certainly adequate. The staff is very polite and helpful. I was there for work so I didn't get to use all the facilities so I can't really comment on them, but my stay was very pleasant.

Cons: I was charged an extra $100 or so tax (for a 3 night stay) in addition to the so-called "taxes" I was charged by Kayak. Whose fault is this? I assume Kayak is to be blamed here, since they do not mention that there are extra fees and taxes in addition to the price they charge. This is a deceptive practice.