Hotels near San Juan Airport

Hotels near San Juan Airport

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Luis Munoz Marin Intl (SJU) - San Juan, Puerto Rico
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Best hotels near San Juan Airport

Cleanliness
9,1
Comfort
9,2
Facilities
8,9
Location
9,2
Overall
9,1
Overall 8,8 Excellent
Based on 970 reviews
Cleanliness
9,1
Comfort
9,2
Facilities
8,9
Location
9,2
Overall
9,1
Cleanliness
8,0
Comfort
8,5
Facilities
8,5
Location
9,0
Overall
9,3
Cleanliness
9,0
Comfort
9,0
Facilities
9,0
Location
9,0
Overall
9,0
Cleanliness
9,1
Comfort
9,1
Location
9,2
Services
8,9
Staff
9,4
Cleanliness
10,0
Comfort
9,3
Facilities
9,3
Location
8,6
Overall
8,6
Cleanliness
9,2
Comfort
9,0
Facilities
9,0
Location
8,5
Overall
9,4
Cleanliness
9,3
Comfort
9,3
Location
9,2
Overall
9,0
Services
9,1
Cleanliness
9,2
Comfort
9,3
Facilities
8,6
Location
9,3
Overall
8,0
Cleanliness
8,8
Comfort
8,7
Facilities
9,0
Location
8,8
Overall
9,0
Cleanliness
9,1
Comfort
9,2
Location
9,1
Services
8,9
Staff
9,1

Excellent 8,0
Pros: I like how the menu changed for the entrees but the regulars were good too.
Cons: Felt the weekends serving time could’ve been a bit later or have just a few options out for those that miss the 10am close time
Excellent 9,0
Pros: Good
Cons: More variety
Excellent 9,0
Pros: everything
Cons: no turkey only pork breakfast meat
Good 7,0
Pros: Take out service at the pool was a welcome relief without room service availability.
Cons: The lack of daily housekeeping was disappointing. I expected new towels and most importantly, trash relief to occur every day. I emptied my own trash and brought it to the vending room daily. Unacceptable.
Excellent 9,0
Cons: No free parking🙁
Excellent 8,0
Pros: Clealiness
Cons: They surprise you with extra charges when you get to the front desk to check-in.
Excellent 10,0
It is the first time we visited this hotel and we loved it! The facilities are comfortable and very clean. The breakfasts included are very good, varied and complete, the pool and common areas very nice, the spacious and beautiful rooms and the very friendly staff. Good located and easy to walk to good restaurants. We were very satisfied with the stay and we were able to enjoy it very much. Very nice pool and jacuzzi area.We will definitely go back! Recommended 100%.
Excellent 10,0
The staff was excellent, inviting! They have a daily party time with delectable beverages and tidbits. The lady serving the beverages was an impact! Decent pool to sit and unwind. They have a pool bar that you can swim up to and serve sustenance. The shoreline is a 5-minute walk directly over the road and down a few squares. Pleasant legitimate eateries inside strolling separation. We inquired as to whether we could return after the journey and have our sacks held. They enabled us to do that, we had an awesome reward evening. Abraham took our gear and gave us an eatery proposal, Edith Cafe over the road. It was delectable! 3 of us had Monfongo, a conventional Puerto Rican dish. When we were prepared to go to the air terminal, Abraham got our gear and a taxi.
Excellent 10,0
Pros: Great facility-pool, grill/bar, access public beach and wifi.
Cons: nothing
Excellent 10,0
I choose to stay at this Hampton Inn for great experience elsewhere and my stay here was awesome. The location, facilities, front desk, breakfast and housekeeping staff were excellent. The staff at this location is definitely their greatest asset and all made our stay incredible. Different menus daily for breakfast, coffee and water at all times, adult drinks every night, water bottles at my room daily among the small details from the staff made our stay very pleasant.
Excellent 8,5
We stayed here after our cruise as the location was convenient to the airport and just a couple of blocks from the beach. The check-in was quick and easy and just a quick cab drive from the airport at arrival. The hotel was older but everything was very clean, in good order and their service was friendly. They have an evening reception with light snacks, like popcorn and nuts, along with drinks. It was nice to enjoy a couple of drinks out by the pool and we ended up getting burgers at the pool bar which weren't bad. We also enjoyed the beach in the afternoon as well as taking the staff recommendation for a restaurant at the beach.
Good 6,0
Pros: The hotel is fine, however my treatment was not! And I think it was because I booked via a third party sight... kayak! I arrived at hotel after a long long day, and was " told" no rooms were available because they needed to be cleaned. This was a lie! I sat in the lobby waiting. I noticed SEVERAL guests checking in and proceeding to their rooms. So I got up and asked about my rooms. I said I only needed one right now so could sleep as the other room was not needed for a while. They finally gave me a room. It was about the worst room in the entire hotel, but I didn't care as I was exhausted. I paid $600 for two rooms. The next night I decided NOT to use kayak, and find my own hotel. I did, and it was a better location and LESS than half the price. The remarkable part; resort and room occupancy fees where less than half via kayak. So in short. I'm about done with kayak. I'm fed up with being treated as a second class citizen, but paying top dollar! Dissatisfied does not describe my experience using kayak.
Excellent 10,0
Pros: Location pool and cleanliness were excellent. All staff very pleasant especially mishi at the pool bar
Excellent 9,7
Pros: Loved the happy hour that included free drinks and snacks, the free beach chairs to borrow, the swim up bar, the modern design of the hotel, the helpful staff, the free breakfast, the comfy beds.
Cons: Nothing
Excellent 10,0
Pros: From staff to wake up call eveything was on point
Cons: N/A
Excellent 9,4
Pros: It was very clean, comfortable and everything you would expect from a Hampton Inn and Suites.
Excellent 10,0
Pros: Everything
Good 7,7
Pros: Nice.we would recommend it to anyone for a short stay..
Good 6,0
Pros: I loved the staff are excellent the pool area is fascinating, as the fourth very cute and the food deluciosa
Cons: I dont report it why all is excelent
Excellent 8,0
Pros: I liked the fact that everything was very clean and neat, even thou the hotel is almot at the end of the street, It's still walkable to the rest of the places you would like to go..(shopping, food, entertainment, beach).
Cons: On the other hand I didn't like the fact that they have extra charges after you pay everything online, they charge you for parking, $10.00 per night and also $28.00 extra per night... Those were the other charges after we had already paid everything online.. Just keep in mind that you have would have to pay "extra"
Hampton Inn & Suites San Juan, Puerto Rico - San Juan
Rated no. 1
8,8
Excellent 8,8
Based on 970 reviews
Details
Reviews
R4 587

Cleanliness
8,8
Comfort
8,7
Facilities
7,5
Location
8,9
Overall
8,1
Overall 8,6 Excellent
Based on 696 reviews
Cleanliness
8,8
Comfort
8,7
Facilities
7,5
Location
8,9
Overall
8,1
Cleanliness
9,0
Comfort
9,0
Facilities
9,0
Location
9,0
Overall
9,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
9,5
Cleanliness
8,9
Comfort
8,8
Location
9,0
Services
8,6
Staff
9,1
Cleanliness
2,0
Comfort
2,0
Facilities
2,0
Location
10,0
Overall
2,0
Cleanliness
8,7
Comfort
8,6
Location
8,6
Services
8,3
Staff
8,8
Cleanliness
9,0
Comfort
8,6
Facilities
8,0
Location
8,9
Overall
8,0
Cleanliness
8,7
Comfort
8,8
Facilities
7,0
Location
8,9
Overall
8,6
Cleanliness
8,8
Comfort
8,6
Location
8,9
Services
8,2
Staff
8,9

Excellent 10,0
Pros: The property was very Clean and it felt accommodating
Mediocre 3,0
Cons: Located too close to the airport planes flew over all day and all night didn't I get any rest Toilet starter stopping up overflowing no microwave in room have to leave the room the microwave something just wasn't what I expected it to be
Good 7,0
Pros: The location of the hotel was excellent for what I wanted to experience. Close to the airport, beach, store, entertainment, eateries, and other hotels.
Cons: My room was too close to the front door and the reception hall. We could hear everything.
Excellent 9,0
Pros: The room was very clean and the AC was excellent. My girls really enjoyed the pool area they spent couple hours enjoying themselves. The location was what I needed because everything was walking distance.
Cons: The only thing that bothered me was the noise of the repairing. I cannot blame the hotel if something needed to repair but I just had a rough weekend and was really tired.
Excellent 10,0
Pros: Comfortably unpretentious
Cons: I wished there was wifi in the room
Excellent 10,0
Pros: The place has all the access don't need a vehicle for that place
Cons: Parking
Good 7,7
Cons: Rooms are way too small.. they have no A/C in the building lobby so it gets to hot for just being in the facility's to just relax.
Excellent 10,0
Pros: The rooms were good, clean and were what we needed after a day of traveling or on the beach!
Cons: Needs better WIFI access, other than that all was good.
Mediocre 3,1
Pros: Horrible hotel not worth the 100 bucks
Cons: Everything
Excellent 8,0
Pros: Value price Proximity to airport and beach
Cons: That San Juan allows burning of rubber tires close to beach and airport. On landing it looked like an airport fire and filled the air with accrid smoke upon arrival. The pool of our hotel, our rental car and I'm sure everywhere in San Juan was covered in tire ash the next day so nothing was usable. It didn't affect our travel plans but something to note when booking a hotel in San Juan as they seem to do this all the time.
Good 6,8
Pros: The building is gorgeous. Spanish style authentic feeling villa with some personality. Fairly short walk to the beach for a reasonable room price.
Cons: Airport a bit too close. Also, I'm pretty sure the room I stayed in had bedbugs, but that problem seems to plague a number of area hotels.
Hotel Villa del Sol - Carolina
Rated no. 2
8,6
Excellent 8,6
Based on 696 reviews
Details
Reviews
R2 717

Cleanliness
8,9
Comfort
9,0
Facilities
9,3
Food
10,0
Location
9,2
Overall 8,4 Excellent
Based on 610 reviews
Cleanliness
8,9
Comfort
9,0
Facilities
9,3
Food
10,0
Location
9,2
Cleanliness
10,0
Comfort
10,0
Facilities
9,0
Location
9,3
Overall
10,0
Cleanliness
8,3
Comfort
8,0
Facilities
9,6
Food
10,0
Location
8,8
Cleanliness
8,7
Comfort
8,7
Location
9,2
Services
8,7
Staff
8,3
Cleanliness
7,3
Comfort
8,6
Facilities
8,6
Location
8,6
Overall
7,0
Cleanliness
8,2
Comfort
8,5
Facilities
9,2
Location
9,0
Overall
9,4
Cleanliness
9,2
Comfort
9,3
Location
9,3
Overall
8,0
Services
9,1
Cleanliness
8,8
Comfort
8,8
Facilities
10,0
Food
10,0
Location
9,0
Cleanliness
8,9
Comfort
8,9
Location
9,2
Services
8,5
Staff
8,8
Cleanliness
9,4
Comfort
9,6
Location
9,3
Services
9,3
Staff
9,2

Excellent 10,0
Pros: The room was great and the bed was very comfortable. The whole place was immaculate and all of the staff were so friendly and helpful! We traveled during covid (October 2021) and felt very safe with the precautions in place, without feeling overly restricted by them.
Excellent 10,0
Pros: Hotel was beautiful, clean and not overcrowded .Staff was pleasant and very helpful.
Cons: N/a
Excellent 10,0
Pros: Beautiful facilities, courteous staff, wonderful location.
Excellent 10,0
Pros: The customer service was beyond fantastic! We had access to the beach and the resort itself had so much to offer that we really didn’t have to leave the resort. We will be returning soon.
Excellent 9,0
Pros: Staff was great.
Cons: No microwave
Excellent 10,0
Pros: I enjoyed my stay, loved the beach, pool, room and location. I would recommend the facility to others and would use visit them in the future.
Excellent 8,0
Pros: Bed was very comfortable,room was dated and many broken things when asked to switch they charged more money
Excellent 10,0
The hotel staff was so helpful, very pleasant and easy to deal with. This hotel is so convenient to Old San Juan, within walking distance to many restaurants, with the best beach, restaurants (even one overlooking the beach), huge hot tub, swimming pool and many extras for the whole family. The concierge was so helpful in helping arrange transportation, excursions, etc. My family of nine, including teenagers, loved every minute.
Excellent 9,7
Cons: Excellent hotel but very expensive.
Excellent 10,0
Cons: Outstanding service all around. Only hiccup was the TV in the room that kept losing its signal also trouble with the remote. Otherwise no issues.
Excellent 10,0
It is a very good option to stay since you enter the hotel you are very well received, the staff, in general, is very friendly. The location is also very good. The food is very rich, the breakfasts are good and it is very successful that they are included in the package. It is a very safe place, as for the rooms, they are comfortable, especially the beds are very comfortable, I am very grateful that they have kept one of our bags while we were returning from the cruise. I would always return, everything super clean and welcoming, I recommend 100%.
Excellent 10,0
My stay at the Intercontinental was wonderful! we stayed four nights and every time we came back to the hotel we were greeted with smiles and excellent service. William Cruz at the door made ou stay at this hotel amazing and is the reason I am writing this review. he went out of his way everyday to open the door, laugh, joke, give directions (including handwritten maps with specific hotspots and tips). William gave hugs and even encouragement and was a beautiful representation of the people of Puerto Rico. A truly wonderful person.
Excellent 10,0
This place opened up to dozens of workers from the Army Corp of engineers, FEMA, all kinds of contractors: folks who had their work cut out for them all day and needed a good place to recharge and rest well at night. It is clean, comfortable, has nice restaurants on sight, and the pools and hot tub are open at all times. Good security day and night. But what I liked most was the service. Most everyone was so friendly and since I was there for 6 weeks, they made me feel like family every morning and evening. If you need any help, I have names of a few who went out of their way to help: a special shout out to Nestor Colon, head concierge, who every day made copies of important paperwork I needed, gave directions, and offered to help in any way possible. He knows PR well and will guide you expertly. Another special person who can help is Brenda Sanchez, front desk. She worked so hard to help me get a reservation there when all hotels with electricity were packed and I was without a place to stay. During my whole visit she remembered me and made me feel like a friend every time I needed help. And William Cruz, bellman, made my day every morning with a big hug and encouraging words to send me off. Finally, Carmen Ortiz, working at the pool every day, inquired how I was. It wasn't just an impersonal hotel stay, it was an inviting experience about the people. Intercontinental is a beautiful resort centered nicely on the Isla Verde strip, and the beach is beautiful out the back door. It's not usual that a classy hotel has character and charm, but this one does. I recommend this hotel to my friends.
Excellent 9,5
Had a wonderful experience.The resort was very clean and very well run,visited with my three small grandchildren and there was plenty to do.lots of employees around to help with any questions.can't wait to visit again.carmen ortiz.
Excellent 10,0
Pros: Staff was great! Location Excellent it was close to the airport but you didn't hear the airport!
Good 6,2
Pros: The location is right on the beach, close to the airport. Good views from the ocean facing rooms. We were on the 16th floor and it was great. Lots of restaurants nearby and within the hotel. The rooms are spacious and the bed is comfortable. Great housekeeping staff, very friendly and helpful
Cons: Sand fleas...a tiny bug that bites like a mosquito/bed bug. They were all over in our room. This was before we had even stepped on the beach, so they were there before we came and stayed with us till the end. We had to apply bug repellent to sleep and not be bitten. No activities by the hotel. They charge a resort fees but it feels more like a traditional hotel rather than a resort. Tiny bathrooms No easy access to clothes dryer, c'mon you are on the beach.
Excellent 8,2
Pros: The staff, the view
Cons: Sliding door to balcony was hard to open and close.
Excellent 10,0
Pros: What's not there to like?
Cons: There's nothing there not to like!
Excellent 9,7
Pros: Had to spend one extra day in PR after vacation elsewhere, and we randomly picked the IH. We were pleasantly surprised. They let us do early check-in 4 hours before the regular time. The room was very comfortable for all 4 of us, and the beds were super comfortable. The facilities were also great, beautiful pools and of course a nice beach. Will be back for a longer stay next time.
Cons: It's not inexpensive, but still a good value.
Good 6,2
Pros: The staff was friendly
Cons: This is not an all inclusive resort, it does not even offer breakfast. We do not feel like we got our money's worth.
Good 6,3
Pros: location to beach and pool
Cons: Dollar you to death. They charge 22.00 a day for beach taxes and do not tell you to you check out and then apply it to the 200.00 that you must put down when check in. ( THIS IS JUST FRAUD ). when I paid 6.00 usd to use there computer in there business center, the internet would not work. They refused to refund my money. Told me to come back tomorrow and i could use the computer for free. I told them i was checking out today and wanted credit for my 6.00. I was told by management they could not refund me. Due to these hidden cost, we moved to a different hotel.
Mediocre 3,3
Pros: Liked the pool and beach.
Cons: Service was horrible. Staff wasn't friendly. Had to ask front desk 3 times for someone to unclog our bathroom shower (super unhygienic) and after everything was said and done they didn't come to fix it or move us rooms. They didn't even compensate us for the horrible inconvenience. The place felt really run down and in a not so safe location for walking around. Additionally the bathroom wouldn't stop flushing all night so the sound of water was really annoying. Not to mention the smell of this rancid running water. Waist experience at an intercontinental (which I'm truly a fan of usually).
Royal Sonesta San Juan - Carolina
Rated no. 3
8,4
Excellent 8,4
Based on 610 reviews
Details
Reviews
R7 254

Cleanliness
8,6
Comfort
8,6
Facilities
8,9
Food
6,5
Location
8,9
Overall 8,3 Excellent
Based on 1 538 reviews
Cleanliness
8,6
Comfort
8,6
Facilities
8,9
Food
6,5
Location
8,9
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,2
Comfort
10,0
Facilities
9,3
Food
6,5
Location
9,3
Cleanliness
8,4
Comfort
8,5
Location
8,9
Services
8,4
Staff
8,6
Cleanliness
6,0
Comfort
6,0
Facilities
2,0
Location
6,0
Overall
6,0
Cleanliness
8,7
Comfort
9,1
Facilities
8,8
Location
8,5
Overall
8,8
Cleanliness
8,8
Comfort
8,9
Location
8,9
Services
8,7
Staff
8,8
Cleanliness
8,5
Comfort
8,4
Facilities
9,3
Location
8,7
Overall
8,0
Cleanliness
8,8
Comfort
8,9
Facilities
10,0
Location
9,2
Overall
10,0
Cleanliness
8,6
Comfort
8,3
Location
8,8
Services
8,2
Staff
8,6

Excellent 10,0
Pros: Great breakfast. Employees were outstanding, friendly
Cons: Have coffee bar set up earlier on weekends
Excellent 10,0
Pros: cleanness, beautiful, breakfast, pool, parking
Excellent 9,0
Pros: very good
Okay 5,0
Pros: I loved the staff at the casino bar. Victor was the best. Very accommodating and always remembered my order.
Cons: some of the other staff was rude not helpful
Excellent 10,0
Pros: all
Excellent 8,0
Pros: Free breakfast
Cons: The TV in my bedroom didn't work ... couldn't turn it on, and when they fixed it, I couldn't turn it off Also, I noticed some very small ant-like bugs walking on the night table next to my bed as well as in the bathroom
Excellent 10,0
Pros: The pool was beautiful and the drinks were great.
Cons: Everything was fabulous.
Excellent 10,0
Cons: Excellent and good
Excellent 10,0
Pros: Awesome breakfast super staff close to beach
Mediocre 2,0
Cons: Construction breakfast
Excellent 9,4
Pros: Clean comfy and friendly
Cons: I can't think of anything I like it
Excellent 8,2
Pros: The beds were great, clean and perfectly firm. Pool was very nice. We liked that they provided chairs and towels on the beach even though it wasn't beachfront. The free happy hour is a huge plus.
Cons: There was a good amount of mold on the tile in the tub- I like to take baths when in hotels because I don't have a tub at home, so this was kind of gross. It is very loud from people in the atrium area as well as the loud music they play in the pool. I still slept pretty well since the beds are far away from the door closest to the atrium. Overall good value for the money. I wish there were microwaves in the room since a grocery store is nearby.
Excellent 10,0
Pros: Everything in this hotel is nice, Happy hour!! Just few blocks away from Ocean park beach.
Cons: The only thing I didn't like is the parking fees ..
Excellent 10,0
Pros: This hotel was clean and had a lot to offer for the price! Although not located on the beach it was only a 4 min walk and worth the scenic route!
Cons: The breakfast and the free happy hour made the trip!
Okay 4,5
Pros: I guess the Outback at this location was a plus.
Cons: Check in process. 2 workers working the front desk. One with her head down, another talking to another person on in maintenance. No feeling of being welcome at this property. Hotel room had cracked tile, mold and black spots in the tub in the bathroom. Also asked for a wine opener to enjoy a bottle of wine in our room. The bartender didn't have a wine opener!
Excellent 8,8
Pros: Nice pool, though not for lap swimming. The jacuzzi was nice and hot, though it could use more jets. We enjoyed the Happy Hour with free beverages. The "free appetizers" are just taco chips and popcorn. The free breakfast is alright - get there early if you don't want to wait in a long line. Includes greek yogurt, fresh fruit, as well as hot foods. The hotel is a short walk from a beautiful beach, where the guest is supplied with free chairs and towels. Umbrellas may be available for those who arrive early. There are some great nearby restaurants, Metropol is one. "Old Town" is 6 miles away. Nice, but don't get stuck in all the gift shops unless you really enjoy that kind of thing.
Cons: The WiFi is useless. There is loud music playing often, which can be heard in any room, as all rooms surround an atrium.
Okay 4,8
Pros: The pool was great but unfortunately no access to jacuzzi at night. Within walking distance to a nice beach.
Cons: Service was extremely slow. Had to wait an hour for a tiny pizza at the pool area and it took us 45 mins to check out due to very slow service and not enough staff on a busy Sunday morning. Lastly, we ordered glasses to our room that never came and there was a dirty towel in the bathroom when we checked in.
Excellent 10,0
Pros: Pool
Embassy Suites by Hilton San Juan Hotel & Casino - Carolina
Rated no. 4
8,3
Excellent 8,3
Based on 1 538 reviews
Details
Reviews
R4 945

Cleanliness
8,6
Comfort
8,6
Facilities
9,3
Location
8,9
Overall
9,1
Overall 8,2 Excellent
Based on 1 411 reviews
Cleanliness
8,6
Comfort
8,6
Facilities
9,3
Location
8,9
Overall
9,1
Cleanliness
8,5
Comfort
8,5
Facilities
9,5
Location
8,5
Overall
9,0
Cleanliness
9,3
Comfort
9,3
Facilities
9,3
Location
9,3
Overall
10,0
Cleanliness
8,7
Comfort
8,6
Location
8,8
Services
8,4
Staff
8,5
Cleanliness
9,0
Comfort
9,0
Facilities
9,0
Location
9,0
Overall
9,0
Cleanliness
9,0
Comfort
9,2
Facilities
9,2
Location
8,4
Overall
9,0
Cleanliness
8,7
Comfort
8,7
Location
9,1
Services
8,7
Staff
8,7
Cleanliness
8,5
Comfort
8,5
Facilities
10,0
Location
8,9
Overall
10,0
Cleanliness
8,5
Comfort
8,3
Facilities
9,0
Location
8,6
Overall
9,0
Cleanliness
8,6
Comfort
8,2
Location
8,2
Services
8,0
Staff
8,3

Okay 5,0
Pros: The location is excellent, walk out to beach.
Cons: The place is run down. The rooms smelled musky. Housekeeping not great. We left room came back at 3:00pm, room Gad. It been cleaned. Had to ask for towels, the person had to call because she did not hv towels in exchange cart. I waited 40 minutes, no towels. The cleaner on the opposite side of the hallway graciously gave me towels. We left and room was cleaned, at that point I felt it was useless.
Good 6,0
Pros: I had a nice view of the beach from my room
Cons: I made a note that it was my birthday in my booking and there weren’t any accommodations made.
Excellent 10,0
Pros: Everything!!!!
Okay 5,0
Pros: The beach and the pool.
Cons: The staff was horrible when checked in I didn’t get information about the hotel. I was completely lost and had to figure out things on my own. The staff was rude and mean whenever I asked a question. The phone didn’t work in the room but the staff’s attitude wasn’t welcoming at all. I wouldn’t stay here again.
Good 7,0
Pros: Beach was good. Room service everyday that was good. Front desk and workers very helpful.
Cons: Breakfast could have either been included or priced at no more than $11.00 for the buffet.
Excellent 10,0
Loved the location. The staff was very friendly and helpful!!
Excellent 10,0
Pros: Staff was great and very helpful.
Cons: Not have such a rude bartender “”CARLOS” Douche bag and unprofessional
Excellent 8,8
Pros: The staff was so friendly and helpful. They were also very accommodating. The rooms were clean. We received a free drink voucher and a $5 voucher for the casino.
Cons: The location is not the best. It is isolated from other hotels, there were a few restaurants to choose from, you can hear the planes taking off from all parts of the hotel. The surrounding buildings are unpleasant to look at.
Excellent 10,0
Pros: Nos encantó la piscina el cuarto el servicio fue excelente
Excellent 9,1
Pros: The room was very spacious for a family of 4. Food options are good as well with a couple of restaurants. A good stopping point for a day if you are on your way elsewhere. Very close to beach.
Cons: Casino in hotel means that there's always a buzz in the lobby area. Though it is set apart so was not a big deal.
Excellent 8,0
Pros: Room was alright
Excellent 10,0
Pros: The beach area and nightlife
Cons: N/a
Excellent 9,4
Pros: Restaurants on the beach had great views and delicious food. Hotel was very clean.
Cons: You get charged for every little thing.
Good 7,0
Pros: Good location and facilities, not a big Hotel, everything was easily accessible.
Cons: Remodeling job in progress above the first room they gave us, the noise was disturbing, room was outdated. The second room they gave us, after our complaint was on a higher floor and recently updated. Why not gave a clean, updated and silent room on first instance?
Excellent 9,3
Pros: Staff was very nice and place was beautiful restaurants were very good
Cons: We had a lot of problems with ac first night
Excellent 8,3
Pros: Beautiful hotel right on the water. Staff was very nice and accommodating.
Cons: Airport was very close and you could hear the planes at times. The food at the hotel restaurants was over priced at night. I wish the pool side restaurant was open all day.
Courtyard by Marriott Isla Verde Beach Resort - Carolina
Rated no. 5
8,2
Excellent 8,2
Based on 1 411 reviews
Details
Reviews
R7 563

Cleanliness
8,7
Comfort
8,7
Facilities
7,3
Location
9,0
Overall
6,9
Overall 8,0 Excellent
Based on 634 reviews
Cleanliness
8,7
Comfort
8,7
Facilities
7,3
Location
9,0
Overall
6,9
Cleanliness
8,0
Comfort
8,0
Facilities
10,0
Location
10,0
Overall
8,0
Cleanliness
7,0
Comfort
6,0
Facilities
7,0
Location
7,0
Overall
6,6
Cleanliness
8,4
Comfort
8,5
Location
9,0
Services
8,3
Staff
8,1
Cleanliness
6,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
9,2
Comfort
8,4
Facilities
7,6
Location
8,8
Overall
8,0
Cleanliness
8,8
Comfort
8,8
Location
9,1
Services
8,6
Staff
8,4
Cleanliness
8,5
Comfort
8,6
Location
8,9
Services
8,6
Staff
8,2
Cleanliness
8,8
Comfort
8,8
Facilities
6,0
Location
8,7
Overall
6,0
Cleanliness
8,7
Comfort
8,7
Location
8,9
Services
8,6
Staff
8,5

Good 7,0
Pros: Location was great. Good and clean pool. Nice lobby. Excellent bellboy service. Enjoy the casino
Cons: Front desk staff (Mara) unpleasant. Bathroom not clean. Had to call for soap and face cloth and did no get them.Music too loud area (heard from room) and at lobby. Offered complimentary drink but when presented to staff, we were questioned and initially rejected. Pool food pricing was overpriced.
Excellent 9,0
Pros: EVERYTHING
Cons: The music at the pool area, could have Caribbean music, salsa, merengue. Happy music and not that electronic and fake music.
Okay 5,0
Pros: The facilities (pools and restaurants) are wonderful. There are a lot of outdoor dining space. It's not overly crowded and there are sanitizers everywhere in the hotel. We felt pretty safe seeing that the hotel takes COVID safety seriously (note: they also check the vaccination records during check-in.) The hotel has a direct access to the beach, which was very lovely.
Cons: The noise! We were staying at a lower floor (4th) and could hear the music blasting until 4 AM. And also other guests at the hotel partying up after midnight. The gym also closes fairly early at 7 PM, which really limited the time we can actually use the gym. There are quite a bit of extra costs with the hotel. For example, there are cabanas and lounge chairs at the poolside, but those need to be reserved via Open Table with quite significant extra costs.
Excellent 10,0
Excellent
Excellent 10,0
Pros: The beach, the pool and the lobby was amazing
Cons: The price of the alcohol could be less.
Excellent 8,2
Cons: We didn't like the partying and the loud music
Mediocre 2,0
Pros: Nothing
Cons: Nothing
Good 6,2
Pros: The front desk staff upon check-in was very welcoming, helpful and informative. I love that the physical integrity of the lobby has not been changed (yet). The entertainment (Calma Carmona) on Thursday night at the lounge was amazingly talented!
Cons: Hilton recently purchased the property and are in the process of a $60-million renovation project. The soft opening was February 5, 2017 -- two weeks prior to our stay. According to the staff we spoke with there are currently only 50 rooms completed and available for rental. This became obvious when the hammering and drilling started at 7:30AM! Sleeping-in while on vacation was impossible. The casino in the lobby has been removed! This use to be a huge draw and great source of entertainment. Evidently there is no plan to replace it. The non-authentic food by the pool was less than mediocre. Although there were only 50 rooms available for rental there weren't enough chairs by the main pool with the swim-up bar to accommodate the guests. What will happen when they are at full capacity? The construction dust near the second pool made it difficult to relax and breathe.
Excellent 8,0
Pros: The location was great
Cons: No microwave for guest to use
Excellent 8,5
Pros: Love the accommodation,cleaning,staff was great Not family hotel,there's nothing for kids even teenager
Cons: It's very expensive,we pay $21.00 dollar just for a bottle of water and a banana smoothie by the pool
Good 6,5
Pros: Beach area is beautiful There are plenty of pool options Lots of eating options on the grounds (all are pricey such as $25 for a burger, fries, and a Coke) Our room wasn't ready even though it was after 3:00pm, so we got a $50 hotel credit! Near an area with good food options like US chains, US fast food, Puerto Rican/Dominican foods, bakeries, pizza, and burgers.
Cons: It felt like overall they need to update the grounds They are charging you based on what the hotel used to be in it's glory days, not what it currently is. Mini fridge kept popping open/didn't cool drinks that well. You need to get to the pool area by 10:00 to get a bed or chair with un umbrella.
Good 6,8
Pros: Beautiful older resort close to Resturants
Cons: Way over priced. Payed 400 total for room for one night and had to pay 50$ to use the pool and beach area. I would never stay at this hotel again.
Okay 5,6
Pros: Ballroom, Restaurant Meat Market and La picolla Fontana, Lobby music, casino A/C of the room was good
Cons: Housekeeping staff were always talking on the corridors in the floor and with there cellphones on with loud music. Curtains of the room were broken Space of bathroom is too small and uncomfortable I tried to call from the room phone to housekeeping and nobody answer it. Floor of the room was not clean after housekepping The A/C of the lobby was too warm
Fairmont El San Juan Hotel - Carolina
Rated no. 6
8,0
Excellent 8,0
Based on 634 reviews
Details
Reviews
R8 702

Cleanliness
8,2
Comfort
8,1
Location
8,5
Services
7,9
Staff
9,0
Overall 7,9 Good
Based on 402 reviews
Cleanliness
8,2
Comfort
8,1
Location
8,5
Services
7,9
Staff
9,0
Cleanliness
8,1
Comfort
8,0
Location
8,4
Services
7,8
Staff
9,0
Cleanliness
8,4
Comfort
8,2
Location
8,6
Services
8,1
Staff
9,0
Cleanliness
7,8
Comfort
8,1
Location
8,4
Services
7,7
Staff
8,9
Cleanliness
8,2
Comfort
8,0
Location
8,3
Services
7,5
Staff
8,9
Cleanliness
8,5
Comfort
8,3
Location
8,7
Services
7,8
Staff
9,2

Good 7,0
Pros: Convenience, near beach, parking
Cons: The rooms on the 1st floor really need a more secure door. They do not make you feel safe. Next time I'll request a room on the 2nd floor.
Good 6,0
Pros: The location was convenient.
Cons: The microwave breakfast. The breakfast would have been better if they had actual physically cooked foods as well as a fresh fruit selection.
Good 7,0
Pros: This is not a multiple stars hotel, it’s a comfortable place with reasonable rooms to stay. The location its exceptional, you are at Isla Verde heart. Its pet friendly, we went with our Great Dane. WIFI was good.
Cons: Bathroom was small, but it fit its purpose very well. You will notice the wear of some furniture, but they also fit the purpose of our visit. A renewal of some furniture and bathroom will give a couple of stars to this place.
Good 7,0
Pros: Property could use some maintenance.
Cons: Rooms where not isolated enough from noisy traffic.
Excellent 9,2
Pros: Great location close to the Isla Verde beach. Really helpful and nice staff.
Excellent 8,8
Pros: Staff was helpful! A+ Great location. Close to the beach also airport and few restaurants.
Cons: Breakfast wasnt all that Not enough blanket Seeing that its close to an highway mean traffic noise but i managed at night to sleep
Villa Verde Inn - Carolina
Rated no. 7
7,9
Good 7,9
Based on 402 reviews
Details
Reviews
R2 326

Cleanliness
9,4
Comfort
8,9
Facilities
8,3
Location
8,5
Overall
8,6
Overall 8,6 Excellent
Based on 11 reviews
Cleanliness
9,4
Comfort
8,9
Facilities
8,3
Location
8,5
Overall
8,6
Cleanliness
10,0
Comfort
10,0
Facilities
9,0
Location
10,0
Overall
9,0
Cleanliness
9,5
Comfort
9,0
Facilities
8,5
Location
9,0
Overall
9,0
Cleanliness
9,5
Comfort
9,0
Facilities
9,0
Location
9,0
Overall
10,0
Cleanliness
8,0
Comfort
6,0
Facilities
4,0
Location
2,0
Overall
4,0

Excellent 10,0
Pros: Spa. And service
Cons: The beach cafeteria takes too long and always gets the order wrong
Okay 4,8
Pros: Staff were very friendly and helpful. Facility was clean. Access to the ocean easy. Landscaping is mature and nice.
Cons: This resort is confused. It has high end and empty jewellery stores but a down market casino and resultant clientele. The hotel has only one pool which doesn't function as a central location. The hotel itself has no atmosphere. Feels very loud and downmarket inside. The prices for food etc are extortionate. The hotel is located literally alongside the airport runway, so planes take off all day and evening beside you. Deafening noise on the beach. The beach is sketchy, not cleaned each morning. Bed service is managed by guys in a truck which spews exhaust over you and adds more noise. The beach isn't big enough to need that. Clientele smoke and in in case smoke weed on the beach so it blows all over you. Other clientele - the casino types - drink heavily in the beach and get loud etc. then there are the cell phone junkies talking loudly about their dreary lives at the top of their voices. Time to zone the beach.
Good 7,6
Pros: Friendly staff.
Cons: Nickle & Dimed. Pre-arranged amenaties, spa services and payment. All was lost somewhere between the concierge and front desk; so had to change plans and credit card.
The Ritz-Carlton, San Juan - Carolina
Rated no. 8
8,6
Excellent 8,6
Based on 11 reviews
Details
Reviews
R2 765

Cleanliness
8,8
Comfort
8,2
Facilities
8,0
Location
8,8
Overall
8,2
Overall 8,4 Excellent
Based on 7 reviews
Cleanliness
8,8
Comfort
8,2
Facilities
8,0
Location
8,8
Overall
8,2
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
9,3
Comfort
8,0
Facilities
8,6
Location
10,0
Overall
9,3
Cleanliness
9,3
Comfort
9,3
Facilities
8,0
Location
8,6
Overall
8,0

Excellent 8,0
Pros: View every morning. Friendly staff. Secure place to stay
Excellent 9,7
Pros: Location; value; friendly staff; bar/restaurant; views; music/atmosphere; gardens; wifi;safe in the room and huge closet; air conditioning worked very well breakfast included; parking free and available; staff helped me check-in for flight and print boarding passes; airport nearby. Incredible bargain amongst expensive Isla Verde hotels with an excellent reasonably priced restaurant and bar with spectacular view
Cons: Bed against the side wall, so one of you must climb in and out of the bed; couldn't get much hot water in the shower
Excellent 8,8
Pros: Friendly staff, and clean comfortable rooms
Cons: At check in, I was told kitchen was open until 10pm. Upon arrival to the restaurant at 9:20pm, I was told the kitchen was closed.
Excellent 9,1
Pros: Location
Cons: No extra parking for guest and they only had valet parking for an extra charge. Very small parking area.
Excellent 10,0
Pros: Friendly staff, great location.
La Playita - Carolina
Rated no. 9
8,4
Excellent 8,4
Based on 7 reviews
Details
Reviews
R4 018

Cleanliness
8,2
Comfort
7,9
Facilities
7,0
Location
8,7
Overall
7,2
Overall 7,5 Good
Based on 1 290 reviews
Cleanliness
8,2
Comfort
7,9
Facilities
7,0
Location
8,7
Overall
7,2
Cleanliness
6,8
Comfort
6,0
Facilities
6,0
Location
8,0
Overall
6,0
Cleanliness
8,0
Comfort
6,6
Facilities
7,3
Location
9,3
Overall
7,3
Cleanliness
8,2
Comfort
8,1
Location
8,6
Services
7,7
Staff
8,4
Cleanliness
8,0
Comfort
8,0
Facilities
7,2
Location
9,2
Overall
8,4
Cleanliness
7,2
Comfort
6,8
Facilities
7,1
Location
8,1
Overall
7,0
Cleanliness
8,1
Comfort
7,8
Location
8,8
Services
7,2
Staff
8,3
Cleanliness
8,0
Comfort
8,0
Facilities
5,3
Location
8,9
Overall
7,3
Cleanliness
8,2
Comfort
7,9
Facilities
7,8
Location
8,7
Overall
7,4
Cleanliness
8,0
Comfort
7,6
Location
8,7
Services
7,4
Staff
8,2

Poor 1,0
Pros: I like the convenience of being on time for my 6:15 am flight
Cons: Where to begin , the girl that check us in had a an attitude as if she was annoyed that I had a hispanic last name and only spoke english. She also was talking about how annoying the people that where calling for options to eat. She was extremely rude she doesn’t know the definition of customer service at all. When we got to the room it was decent but found hair on the bed which definitely wasn’t mine. Then we called downstairs to the restaurant and I asked if the chicken I was about to order was chicken breast and they said ummmmmm its just parts of the chicken. I was like ok what parts ummmm just parts. Then we ordered because we had really no choice plus it was convenient. Oh boy biggg mistake my chicken was extremely nasty and my husbands shrimp with fries and salad where all together and were mush. We definitely will not be recommending the restaurant. I also asked for extra blankets which NEVER CAME . Honestly the only reason I would stay again would be because I have an extremely early flight but DO NOT RECOMMEND FOR A LONGER STAY.
Mediocre 3,0
Pros: Breakfast was good. Restaurant staff very nice. Food marginal. Close to the airport so you could hear all the Planes coming and going all night
Cons: Everything too small and too noisy. People coming and going all night long and the planes too
Okay 5,0
Pros: Breakfast was good with made to order omelets by a very friendly staff member. Appreciated that the breakfast room opened at 5am so we could grab a quick bite to eat before catching for an early morning flight.
Cons: Dinner was disappointing. Food was very slow to come out of kitchen. Service was disorganized although our waiter was courteous and apologetic. No condiments readily available. Both fish entrees were overcooked and the salmon tasted very "fishy". I'm not sure what the $20 resort fee covers as this property is mainly used by people making flight connections.
Excellent 8,0
Cons: Hard to find and long walk from terminal
Excellent 8,0
Pros: BREAKFAST!!! and the fact that is right there at the airport when you have to take an early flight.
Excellent 10,0
Pros: convenient, modern, comfortable beds, friendly staff
Cons: bathtub needed a mat, it was slippery and felt uneven
Good 7,0
Pros: st the airport
Cons: tv not working. notified front desk no one ever showed up
Good 6,0
Pros: Location
Cons: Breakfast employees could be welcoming not grumpy kind of people. Breakfast was poor. No eggs, burned bacon and some very thin mini pancakes (some of them darkened)
Good 7,4
Pros: location
Cons: noise
Excellent 10,0
Rafael's service at the counter was a great help. I explain all the facilities and services I had. The room and the bathroom all very clean. Breakfast varied very rich and free. The restaurant with an excellent menu, and especially all the staff super friendly and very willing to help. Experience to be able to repeat. My room and the rest of the facilities were clean and the staff was very professional. I will definitely stay at this hotel again.
Excellent 9,4
Pros: Breakfast, cleanliness and personnel.
Cons: The Rate!
Okay 4,8
Pros: The Bar on the 2nd floor
Cons: Leaking toilet and BED BUGS.
Excellent 8,0
Pros: it is clean, comfortable and has easy access to the terminals
Cons: we were on the restaurant floor, it was loud.
Okay 4,0
Cons: I didn't like that I paid $89 for my stay on kayak and then when I checked in they made me pay $122 to stay their one night.
Mediocre 3,1
Pros: Dingy, moldy, and expensive. Oh, and it makes you feel like you're being punished for something.
Cons: Room carpets that make you want to keep your shoes on, smell of mold, and sense if despair.
Mediocre 3,7
Pros: It was inside the airport. The breakfast was pretty good.
Cons: The room was small, and smelled like mold. In addition, it was super cold and the AC vents hit us right in the face. we ended up turning the AC off since my daughter started to cough a lot. The hotel is over priced. I paid $150 for the night. The only way I would stay here again is if the hotel rates were reduced.
Excellent 9,4
Pros: The room was clean and comfortable, the breakfast the next morning was much appreciated and delicious! The staff was really great and welcoming. Again, the room was really really clean and after flying all day, it was great to not have to worry about that.
Cons: The hotel was hard to find and a little scary to walk to in the middle of the night. There are barely any signs to tell you where to go and I got lost three times on the way there. I come from Alaska and the rooms are freezing. No matter what I tried, I barely got it warm up to 62 from the 50 it was set to when I got in.
Okay 4,0
Pros: There was a roach in our bathroom and the temp of the room was a challenge to get right. The free breakfast was ok.
Excellent 8,5
Pros: The hotel room was exactly what I needed for my one night stay. The room was clean although small, but it suited my needs quite well. The restaurant offered good food and I found hot tub area was quite relaxing during the night as this was the only time I was there. I was unable to partake of breakfast as my flight required a check in prior to when the breakfast started. There was even a fitness room. Staff was really friendly and accommodating. Would've gotten more stars if price was lower.
Excellent 10,0
Pros: Convenience to the Puerto Rico airport. We only needed it as an overnight between flights. Good breakfast.
Excellent 9,4
Pros: Location
Cons: Advertised two hot tubs but they only had one.
Good 6,0
Pros: Clean room Not well maintained hotel Too expensive for what they offer
Excellent 8,0
Pros: Well lit hallways, felt safe. Convenient for late/early flights.
Cons: Being it is an airport hotel, there was jet noise. Bed was a bit too firm for me. Wish it was cheaper.
Excellent 8,0
Pros: Very convenient.
Cons: A little pricey.
Excellent 10,0
Pros: Great staff, clean room, hot tubs, fitness room, etc, very convenient
Cons: Nothing to complain about
Excellent 9,4
Pros: Right in the airport. Very convenient and met our every need.
Good 6,8
Pros: I liked how it was close to check in
Cons: Small bathrooms. Little hard to find the entrance
San Juan Airport Hotel - San Juan
Rated no. 10
7,5
Good 7,5
Based on 1 290 reviews
Details
Reviews
R3 465

Cleanliness
8,1
Comfort
7,8
Facilities
4,5
Location
8,9
Overall
6,6
Overall 7,4 Good
Based on 380 reviews
Cleanliness
8,1
Comfort
7,8
Facilities
4,5
Location
8,9
Overall
6,6
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
7,9
Comfort
8,0
Location
9,0
Services
7,4
Staff
8,2
Cleanliness
8,0
Comfort
8,0
Facilities
4,0
Location
8,0
Overall
8,0
Cleanliness
3,0
Comfort
2,0
Facilities
2,0
Location
4,0
Overall
2,0
Cleanliness
8,1
Comfort
7,7
Location
9,0
Services
7,1
Staff
8,2
Cleanliness
7,7
Comfort
7,3
Location
8,7
Services
7,1
Staff
8,2
Cleanliness
8,3
Comfort
7,8
Location
8,9
Services
7,3
Staff
8,4
Cleanliness
7,4
Comfort
7,3
Location
8,2
Services
6,3
Staff
8,2

Excellent 10,0
Pros: Close by the beach, restaurant and bars. It's pretty noisy but who cares if your tired you can sleep! Plus you don't go to Puerto Rico to sleep! 🤣
Cons: N\A
Good 7,0
Pros: Walking distance from the beach and easy access from street
Cons: Unable to change A/C temperature, you have to call for someone to change it with remote. No little fridge in room to keep at least something cold to drink.
Mediocre 2,0
Pros: Next to the beach
Cons: Poor place waste of money you can't even control the a.c and to get a towel was pulling teeth.
Good 7,0
Pros: The parking the outdoors and super clean place. Nice shower and beds.
Cons: There was no ice. You could use their refrigerator... but the kitchen was closed and they had to put things in the fridge for u. Weird. Also there's buzzer to come in at night. When we got there there was no receptionist.
Mediocre 3,1
Pros: The staff was fine but everything else was bad
Cons: The room was nothing like the pictures , very old rooms , no AC controller , the bathroom was resty and old , don’t worth what I paid not at all , they charge my card extra $200 and only god knows if I’m going to get it back , my advice to you if you wann enjoy you vocation find another place , this place not right for vocations
Good 7,4
Pros: Clean room. Comfortable bed. Location. Pleasant staff.
Cons: No washcloths. Just the basics.
Borinquen Beach Inn - San Juan
Rated no. 11
7,4
Good 7,4
Based on 380 reviews
Details
Reviews
R2 212

Cleanliness
7,7
Comfort
7,8
Facilities
8,0
Location
9,2
Overall
7,6
Overall 7,3 Good
Based on 892 reviews
Cleanliness
7,7
Comfort
7,8
Facilities
8,0
Location
9,2
Overall
7,6
Cleanliness
10,0
Location
10,0
Overall
10,0
Staff
10,0
Value for money
8,0
Cleanliness
6,0
Location
10,0
Overall
8,0
Staff
10,0
Value for money
8,0
Cleanliness
7,8
Comfort
7,6
Location
9,0
Services
7,3
Staff
8,0
Cleanliness
9,0
Comfort
6,0
Facilities
6,0
Location
10,0
Overall
2,0
Cleanliness
7,7
Comfort
8,0
Facilities
8,0
Location
8,9
Overall
7,7
Cleanliness
7,8
Comfort
7,9
Location
9,2
Overall
4,7
Services
7,7
Cleanliness
7,3
Comfort
7,4
Facilities
7,0
Location
9,0
Overall
8,0
Cleanliness
7,9
Comfort
8,0
Facilities
10,0
Location
9,3
Overall
10,0
Cleanliness
7,1
Comfort
7,0
Location
9,0
Services
7,2
Staff
8,1

Mediocre 2,0
Pros: Directly at the beach and nice location.
Cons: Housekeeping provided every 5 days, you can ask for towels etc, but after several days the room gets too dirty. Bed was big but terrible comfort, the hotel needs massive update of guestrooms, furniture etc. The staff is doing you a favor if you ask for service! The mentality is not service minded and the price point is too high for this. The breakfast restaurant is open on one day, closed the other day and only open for half-board guests the following day. The beach attendant is cursing when you ask for spot close to the water and is very unfriendly. Overall a very bad experience, only positive is the location and the rooftop bar/restaurant is decent.
Excellent 8,0
Pros: The location was great! It was steps from the beach. I was close to food, pharmacy.
Cons: There was a small leak in my bathroom but the staff moved to another room with a better view. T
Excellent 10,0
Pros: on beach!!! and the valet was excellent man was very respectful and great full for tips fast worker. really loves his job!!!
Cons: Didn’t like that second night of being there going to top level to have dinner again and found out menu was changed. Not one thing on menu we liked after being changed due to new owner
Good 7,0
Pros: Proximity to the beach and price of the room.
Cons: Communication at check in that we were not able to charge meal from rooftop restaurant to our room.
Poor 1,0
Pros: the view
Cons: overpriced facility with no hot water majority of the stay ..you had to pay 15$ for parking when someone that comes for the day is 10$
Okay 5,1
Pros: The location across from the beach is very good
Cons: The hotel is more of a 2 1/2 star hotel. The location is great, the beds are clean and comfortable but the rest of the room is old, tile floor cracks and broken, bathroom small and needs renovation. The hotel restaurant only serves breakfast. The roof bar-lounge serves reasonable bar food. Overall the services is unethusiastic and slow. Again a very good 2 1/2 star hotel not a 4 star
Excellent 10,0
Excellent service, nice view, relaxing place, clean rooms, delicious food and excellent body massage. My first time at this hotel and the experience has been pleasant. The food is delicious, friendly and helpful employees. The massage room was a very relaxing experience with an ocean view, thanks to Eduardo and Claudia. See you soon Totally recommended for a pleasant stay in San Juan Puerto Rico. The hotel for its part very good day super comfortable!
Excellent 8,8
Pros: Location and the room was comfortable.
Cons: Would’ve been perfect but when I asked for a taxi To Avis they sent me to the wrong one. Had to get another taxi from that Avis to the correct one... forty dollars later
Excellent 8,0
Pros: Quiet, even next to the elevator. Friendly staff. Value.
Cons: 15$ for valet parking, no choice.
Okay 4,8
Pros: The location and view
Cons: The extreme lack of cleanliness. The food was deplorable as well.
Good 7,7
Pros: Convenient location, helpful staff, and good wifi.
Cons: Shower temperature was nearly impossible to control, shower head flow poor. Room was tiled rather than carpeted.
Excellent 10,0
Pros: This place is great. Clean comfortable room with WiFi. The staff is very nice and helpful. There are two restaurants on site - one is on the rooftop with a pool. If you want to journey out for food, there a two bar/restaurants just down the street that are very friendly. The location is not on a main road, so there is no hustle an bustle in front of the hotel. Towels and chairs are supplied on it's beach front location. I have been here twice and am definitely coming back again.
Excellent 8,8
Pros: The staff made the experience even better! Everyone was super nice, but Dani, the bartender that works the rooftop bar, made me want to plan another trip there. He was super attentive and even brought us drinks while we were lounging by the pool! I never had to repeat what I had ordered with him. I could also see that he remembered what everyone else ordered as wel. So if you wanted a refill, he already knew what your drink of choice was! Super amazing personality!
Okay 4,8
Pros: Location great. Staff very helpful.
Cons: Mist bar too windy. Hotel looks terrible during day but hides it all at night with darkness and blue lights. Gym is worst I have ever experienced. It is empty of equipment and miniature. Pool is overly small. I have been all over the world and this was the worst value for my money ever. This is truly worth $150 per night max.
Okay 5,7
Pros: Location is pretty good -- right across from the sea, and in the middle of Isla Verde.
Cons: Looks like an poor old building with a little jazzed up lighting to make it "hip" -- and charge the extra $$$. For some reason staff seemed bored and unfriendly (in total contrast to other good hotels in SJ -- like El Convento, and the Vanderbilt).
Okay 5,7
Pros: Friendly staff Waterfall in elevators
Cons: Biting sand fleas on beach Not oceanfront...Road separates hotel from beach Creepy drowned woman photo on bedroom ceiling Loud sounds from rooftop bar radiate into room Small bathroom Hard mattress
Excellent 8,0
Pros: Nice chick place. Rooms are good, only mattress under you might report its excessive mileage it loud fashion. Otherwise nice stay. good roof top bar and restaurant food is great.
San Juan Water and Beach Club - Carolina
Rated no. 12
7,3
Good 7,3
Based on 892 reviews
Details
Reviews
R4 912

Overall 0,0 Poor
Based on 0 reviews

Coqui Inn - Carolina
Rated no. 13
0,0
Poor 0,0
Based on 0 reviews
Details
Reviews

Cleanliness
8,0
Comfort
6,0
Facilities
8,0
Location
6,0
Overall
8,0
Overall 6,5 Good
Based on 1 reviews
Cleanliness
8,0
Comfort
6,0
Facilities
8,0
Location
6,0
Overall
8,0
Cleanliness
8,0
Comfort
6,0
Facilities
8,0
Location
6,0
Overall
8,0

Tarpon's Nest Lodge - Carolina
Rated no. 14
6,5
Good 6,5
Based on 1 reviews
Details
Reviews

Cleanliness
6,3
Comfort
6,1
Facilities
6,1
Location
8,0
Overall
6,8
Overall 6,0 Good
Based on 2 409 reviews
Cleanliness
6,3
Comfort
6,1
Facilities
6,1
Location
8,0
Overall
6,8
Cleanliness
6,8
Comfort
9,0
Facilities
8,0
Location
8,0
Overall
6,4
Cleanliness
6,3
Comfort
6,2
Location
8,0
Services
5,9
Staff
7,5
Cleanliness
5,0
Comfort
5,5
Facilities
5,0
Location
7,5
Overall
6,0
Cleanliness
7,5
Comfort
8,5
Facilities
8,0
Location
9,0
Overall
8,0
Cleanliness
6,2
Comfort
6,1
Location
8,0
Overall
10,0
Services
5,7
Cleanliness
6,0
Comfort
5,9
Facilities
5,0
Location
7,9
Overall
6,0
Cleanliness
6,4
Comfort
6,2
Facilities
4,6
Location
8,0
Overall
6,0
Cleanliness
6,2
Comfort
6,0
Location
8,2
Services
5,7
Staff
7,3

Mediocre 2,0
Pros: nothing!
Cons: the room are horrible - bathroom is so small - facility and furniture is so old. There were cockroaches around.
Excellent 10,0
Pros: Last minute stay. The staff was great. Dianna helped me so much. I felt at home. Alphonse I apologise if I got your name wrong you helped me when I arrived so early in the morning.Thank you all. The two beaches were walking close warm and clean. I will be back.
Cons: I could have stayed longer.
Okay 4,0
Pros: The staff was great.
Cons: It was very expensive for been like a cheap Motel. I can hear the persons staying next to me talking. A girl got stuck on the elevator, so we decided to use the stairs. I would never visit this place again. Please don't go with your family and kids. It doesn't seem a place safe for them.
Mediocre 2,0
Pros: location is fairly good - walk to the beach / close to the airport
Cons: major need of an update and refurbish. Sheets were dirty, shower leaked all night, door didn't feel like it locked securely, very run down, smelly and dingy. the elevator was so slow you could walk up and down to the 6th floor many times over before it arrived.
Okay 5,0
Pros: Was kind of clean,, still waiting for my official receipt
Cons: They never asked for covid vaccination card,, nor blood test. Also they need to have more warmer blankets in the rooms.
Excellent 8,0
Pros: Bed were confortable, a/c was fine.
Cons: when I pulled the blanket I found a nickel, so it seems that bed (room had 2) wasn't cleaned.
Okay 4,0
Pros: convenient location.
Cons: Shower only had extremely hot water. had to get wash cloth from front desk. elevator was marginal.
Good 6,0
Pros: It was clean for the most part but the bed sheets had blood stains and ciggaretes burns. A staff member told me I could park inside the garage and when I went overnight to park my car the overnight shift told me that the garage parking was only for disabled people which wasnt true, very unprofesional
Cons: Clean sheets,
Excellent 10,0
Pros: Perdec for family
Cons: Very good
Excellent 10,0
In the room there is always drinking water, tea, coffee, cream and sugar. In the bathroom, soap, shampoo, various trifles such as cotton pads, ear sticks, shower caps, etc. The food in the restaurant is varied, for every taste for adults and for children. Very tasty chocolate buns! The beach is large, clean, comfortable sun beds. Issue beach towels on a hotel guest card. There are comfortable changing rooms with a shower next to the fitness center. You can dine in the restaurants of the hotel and in the cafe near the hotel. I really like staying at this hotel. We recommend it to everyone!
Okay 4,2
Pros: Good location, close to airport
Cons: The staff was not friendly, attentive or very professional. For someone like me, who travels near 100,000 miles a year, I would not recommend it.
Excellent 8,8
Pros: Price was good, location is perfect. Overall I would return.
Cons: Parking is very limited. Elevator was horrible. Vending machines are very old.
Okay 5,7
Pros: Friendly Staff comfortable bed and washing Machine was what makes the stay adequate.
Cons: The room was not that clean and the room had no wifi where we were at! But overall it was and okay stay.
Good 6,5
Pros: Staff very nice and helpful! Bed comfortable! Nice size room!
Cons: Hot water not working properly! T. V. Need movie stations!
Okay 5,7
Pros: Close to airport.
Cons: Slow check-in, check-out. Old rooms. No control for air conditioner.
Good 7,7
Pros: Location, Front Desk staff, value for money
Cons: Housekeeping, not enough towels, one day they took all of our towels and did not replace. Had to leave note to get their attention.
Coral by the Sea Hotel - San Juan
Rated no. 15
6,0
Good 6,0
Based on 2 409 reviews
Details
Reviews
R2 294

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