|"Friendly staff beautiful pool area."||(in 43 reviews)|
|"The staff were very friendly!"||(in 62 reviews)|
|"Breakfast was perfect excellent location."||(in 72 reviews)|
|"parking fee was charged"||(in 5 reviews)|
|"No room service or hospitality unless requested."||(in 29 reviews)|
|"The food options i don't eat beef or pork."||(in 1 review)|
|free breakfast||in 185 reviews|
|happy hour||in 132 reviews|
|friendly staff||in 129 reviews|
|great room||in 106 reviews|
|beautiful pool||in 105 reviews|
|nice hotel||in 102 reviews|
|everything was perfect||in 74 reviews|
|close to beach||in 68 reviews|
|great food||in 39 reviews|
|free drinks||in 38 reviews|
|resort fee||in 25 reviews|
|puerto rico||in 11 reviews|
|pancakes and bacon||in 10 reviews|
|long lines||in 7 reviews|
|cooked to order omelettes||in 6 reviews|
|el patio||in 4 reviews|
|eat beef||in 3 reviews|
Excellent and good
Awesome breakfast super staff close to beach
Nice and relax
Clean comfy and friendly
I can't think of anything I like it
Overall good value
The beds were great, clean and perfectly firm. Pool was very nice. We liked that they provided chairs and towels on the beach even though it wasn't beachfront. The free happy hour is a huge plus.
There was a good amount of mold on the tile in the tub- I like to take baths when in hotels because I don't have a tub at home, so this was kind of gross. It is very loud from people in the atrium area as well as the loud music they play in the pool. I still slept pretty well since the beds are far away from the door closest to the atrium. Overall good value for the money. I wish there were microwaves in the room since a grocery store is nearby.
Everything in this hotel is nice, Happy hour!! Just few blocks away from Ocean park beach.
The only thing I didn't like is the parking fees ..
This hotel was clean and had a lot to offer for the price! Although not located on the beach it was only a 4 min walk and worth the scenic route!
The breakfast and the free happy hour made the trip!
I guess the Outback at this location was a plus.
Check in process. 2 workers working the front desk. One with her head down, another talking to another person on in maintenance. No feeling of being welcome at this property. Hotel room had cracked tile, mold and black spots in the tub in the bathroom. Also asked for a wine opener to enjoy a bottle of wine in our room. The bartender didn't have a wine opener!
Very nice hotel
Nice pool, though not for lap swimming. The jacuzzi was nice and hot, though it could use more jets. We enjoyed the Happy Hour with free beverages. The "free appetizers" are just taco chips and popcorn. The free breakfast is alright - get there early if you don't want to wait in a long line. Includes greek yogurt, fresh fruit, as well as hot foods. The hotel is a short walk from a beautiful beach, where the guest is supplied with free chairs and towels. Umbrellas may be available for those who arrive early. There are some great nearby restaurants, Metropol is one. "Old Town" is 6 miles away. Nice, but don't get stuck in all the gift shops unless you really enjoy that kind of thing.
The WiFi is useless. There is loud music playing often, which can be heard in any room, as all rooms surround an atrium.
Nice pool area but not worth the money
The pool was great but unfortunately no access to jacuzzi at night. Within walking distance to a nice beach.
Service was extremely slow. Had to wait an hour for a tiny pizza at the pool area and it took us 45 mins to check out due to very slow service and not enough staff on a busy Sunday morning. Lastly, we ordered glasses to our room that never came and there was a dirty towel in the bathroom when we checked in.
Guests will enjoy their stay at Embassy Suites by Hilton San Juan Hotel & Casino in beautiful San Juan, Puerto Rico. This all-suite hotel situates itself in the Carolina area of San Juan and is only two blocks away from Isla Verde Beach. The hotel features a tropical, free-form outdoor pool and waterfall surrounded by verdant foliage. The spacious two-room suites offer guests a private bedroom and separate living room with a dining and work area. The living room in the suites features a refrigerator, microwave, wet bar, a sofa bed, and a TV in every room for guests to enjoy.
Embassy Suites San Juan offers great value with a free made-to-order breakfast each morning and complimentary reception in the evening. Guests can meet with friends and enjoy a relaxing coffee in our tropical atrium, or they can stay connected to the office, family, and friends with complimentary WiFi. Meanwhile, guests may want to keep up their gym routine in the fully-equipped fitness center or arrange a tour of nearby Old San Juan at the Tour Desk. If relaxation is desired, guests can spend the day relaxing with a spa service. In the evenings, guests can sip cocktails at the Oasis Casino and Lounge with live entertainment on weekends.
Perhaps the best part, no passport is required for US citizens to visit Puerto Rico, making Embassy Suites San Juan an easy getaway for any American guest. Also, guests planning a business meeting can utilize the large event space, while special spaces ideal for weddings can also be booked for that extra special occasion.
based on 1 087 reviews
Policies vary by room type and provider.
All reservations at Embassy Suites by Hilton San Juan Hotel & Casino – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Embassy Suites by Hilton San Juan Hotel & Casino is located at 8000 Tartak Street, 9,4 km from the centre of Carolina. Isla Verde Beach is the closest landmark to Embassy Suites by Hilton San Juan Hotel & Casino.
Check-in time is 16:00 and check-out time is 11:00 at Embassy Suites by Hilton San Juan Hotel & Casino.
Yes, Embassy Suites by Hilton San Juan Hotel & Casino offers free Wi-Fi.
No, Embassy Suites by Hilton San Juan Hotel & Casino does not offer free parking.
No, Embassy Suites by Hilton San Juan Hotel & Casino does not offer free airport shuttle service.
Embassy Suites by Hilton San Juan Hotel & Casino is 2 km from San Juan Luis Munoz Marin Intl. Embassy Suites by Hilton San Juan Hotel & Casino is 8,2 km from San Juan Isla Grande.
No, pets are not allowed at Embassy Suites by Hilton San Juan Hotel & Casino.
Yes, Embassy Suites by Hilton San Juan Hotel & Casino has a pool on-site.
Embassy Suites by Hilton San Juan Hotel & Casino has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.